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ICANWK505A Design, build and test a network server Unit Guide

2014

Unit Guide

ICANWK505A
Subject:

Design, build and test a network server

Updated as at January 2014

ICANWK505A Design, build and test a network server Unit Guide


Course Contact Details
Course Coordinator
Telephone
Email

2014

+61 3 8610 4100


Reece Thomas
+61 3 8341 3303
r.thomas@polytechnic.academies.edu.au

Teacher
Telephone
Email
Copyright
@2014, Academies Australasia Polytechnic. All rights reserved, Version 1
No part of this publication may be reproduced, stored in a retrieval system or transmitted in any
form or by any means, electronic, mechanical, photocopying, recording or otherwise without
prior written permission.
Postal address
Australia

Level 4, 303 Collins Street, Melbourne, Victoria 3000,

MEMBERS OF THE VALIDATION TEAM (INCLUDE A MINIMUM OF 1 EXTERNAL MEMBER)

NAME

POSITION & ORGANISATION

SIGNATURE

Date:

_________/_________/___________

Version:

______________________________

VERSION & VALIDATION DATE

Note: Please refer to the ASSESSMENT VALIDATION TOOL COVERING PROCESS, TOOLS AND
RESOURCES document for actions arising from the Validation process

ICANWK505A Design, build and test a network server Unit Guide

2014

SECTION 1: UNIT DESCRIPTION


Description
This unit describes the performance outcomes, skills and knowledge
required to design, install and test a server in a complex network
environment.

Required skills

1. communication and literacy skills to consult and negotiate, to

prepare communications about risk management, and to


encourage stakeholder involvement
2. organisational and management skills to plan and implement
risk management processes
3. Problem-solving and innovation skills to find practical ways to
manage identified risks.

Employability skills

This unit contains embedded Employability Skills identified under the


Mayer Key Competencies Framework. They consist of:
1.
2.
3.
4.
5.
6.
7.
8.

Communication
Teamwork
Problem solving
Initiative and enterprise
Planning and organising
Self-management
Learning
Technology

SECTION 2: UNIT STRUCTURE


Time structure

Classes will be held over ______ days.


A schedule of the class content is outlined below.

Training strategy &


Class attendance

This unit is designed around a series of activities and practical


demonstrations.
Success in the course is dependent on 100% class attendance and
participation.
Students must achieve Competency in all areas and learning
outcomes.

ICANWK505A Design, build and test a network server Unit Guide

2014

SECTION 3: REQUIRED RESOURCES FOR ASSESSMENT PURPOSES


Prescribed textbook
There is no required textbook instead a compilation of material from different resources will be
given by the trainer. Student might be charged for the set of material costs.
Readings and other references
Worksafe Victoria
http://www.worksafe.vic.gov.au/
Other Resources
Access to classroom, computer, internet and Microsoft Word, Excel and PowerPoint
Confined Spaces and Simulated/Actual Work Environments

SECTION 4: UNIT SCHEDULE


Sessi
on
1

Elements

Performance criteria

Delivery/Training
Plan/Resources
Face to Face
Tailored Brief (F2F)
Overview and outline of
U.O.C
Overview of Employability
Skills
U.O.C Assessment
requirements
Resource Material and
Templates Issued
Tailored Brief
Elements 1, 2 , 3 & 4
Required Skills and
Knowledge and the
Critical Aspects of
Assessment

ICANWK505A Design, build and test a network server Unit Guide

2014

3
4
5
6
7
8
9
10

Final Assessment and Feedback

Recognition of Prior Learning


If you have completed elements, parts or the unit of competency in full you may be eligible to
apply for Recognition of Prior learning.
In order to have your skills formally recognised in the national system, assessors must make
sure that you have the skill to the industry standard. This means that you must be involved in a
careful and comprehensive process that really covers all the content of all the units or
qualifications for which you can be recognised.
Why apply? - What's in it for you?
It is important to apply for RPL if you think your previous study and/or work/previous
experiences might be relevant to the unit you are about to study.
The advantages of a successful application are:

You won't have to undertake the unit in which your competencies have been
recognised.
You may not need to complete assessment tasks.
You may complete your course more quickly.

What and how much evidence do I need to submit to support my claim of current
competence or recognition of prior learning?

ICANWK505A Design, build and test a network server Unit Guide

2014

Evidence is the material proof that you have performed the task to the required standard.
Evidence can take many forms and the Academies Australasia Polytechnic Pty Ltd assessor will
use the evidence you present to support their judgement of your competence.
In the RPL process it is your responsibility to gather suitable evidence to prove what you have
achieved.
Your assessor may guide you as to the most appropriate forms of evidence to present.

ICANWK505A Design, build and test a network server Unit Guide

2014

SECTION 5: ASSESSMENT TOOLS


Assessment of this subject will comprise of the submission of Assessment Tasks as per Unit
Schedule. Student must achieve a Competent Result in each assessment task to achieve an
overall Competent result for the Unit.
5% of the mark awarded will be deducted for each day of late submission
Students will be informed of their course and assessment progress via ongoing feedback and
intervention strategies. Student should expect to know the outcome of their assessments within
two weeks of the assessment submission/completion date.
For every enrolled unit of competency a Competency Report will be provided to the students.
The Competency Report is signed and agreed by the Trainer/Assessor and the student. The
Competency Report is issued to students ten days after final assessments.
Students who are assessed as Not Yet Competent/Not Complete may apply and engage in the
supplementary reassessment process, if eligible. (Refer Supplementary Reassessment
Guidelines)

Competency tasks
Assessment (Formative) Conducted during

Weight (%)
15

Assessment (Formative) Conducted during

35

Assessment (Summative) Conducted during S

50

Notes: A Formative assessment is a progressive assessment of the students as they learn new
concepts and practices in class. A Summative assessment is design to test the competency of
the student in the application of concepts and practices learnt and is usually conducted at the
end of the training period

ICANWK505A Design, build and test a network server Unit Guide

2014

ASSESSMENT 1 (FORMATIVE)
Marks allocated - 15%
Assessment criteria:

This is an individual submission


Attempt all questions asked
Give proper referencing if resources are cited
The ability to answer the questions in a concise and correct manner.

Resources required for this assessment: class room, tables and chairs, overhead
projector, computer, internet connection, notebook and stationery.

ASSESSMENT 2 (FORMATIVE)
Marks allocated - 35%
Assessment criteria:

This is an individual submission


Attempt all questions within the First Aid Workbook
Give proper referencing if resources are cited
The ability to answer the questions in a concise and correct manner.

Resources required for this assessment: First Aid Workbook, class room, tables and
chairs, overhead projector, computer, internet connection, notebook and stationery.

ASSESSMENT 3 (SUMMATIVE)

Marks allocated - 50%


Assessment criteria:

ICANWK505A Design, build and test a network server Unit Guide

2014

REASSESSMENT PROCESS
NOTE Re-assessment(s) are not granted automatically.
All re-assessment(s) must be formally applied for by completing the Application for Reassessment Document.
Students have the opportunity to undertake a supplementary assessment in each assessment
item for which they have been assessed as Not Yet Competent (NYC)/ Not Complete (NC).
To apply for re-assessment, students must meet the following requirements

Meet a minimum 80% attendance of the units that they are applying for.
Have achieved a COMPETENT grade for a minimum of 75% of the total assessments
tasks of the unit (e.g. 2 out of the 3 assessment tasks completed successfully)
T h e Student must have no outstanding fees - the student is not eligible to apply for reassessments until all outstanding fees are cleared.

Students are entitled to two attempts to undertake a re-assessment(s) in each unit that they
have been assessed as Not Yet Competent (NYC)/ Not Complete (NC).
A student who is absent for the scheduled final assessment or missed the due-date
for the re-assessment must:

Submit a Special Consideration Request Form and attach relevant, sufficient,


reliable and valid supporting documents such as a certified medical certificate,
statutory declaration etc.

There are NO extensions to deadlines for any re-assessment applications.


A completed Application for Re-assessment Document must be submitted NO LATER THAN
3 WORKING DAYS after the release and issue of the Final results of the unit/term.
Re-assessment results will be issued formally via email. Students may also be informed of
their final results by the Assessor on the day of the re-assessment(s).
All reassessments applications are to be finalized and completed within three (3) months of the
initial application. After this period no further reassessment(s) will be conducted

ICANWK505A Design, build and test a network server Unit Guide

2014

SECTION 6: ASSESSMENT TOOL-KIT/ ASSESSORS COPY

Assessors Copy

ICANWK505A
Subject:

Design, build and test a network server

Updated as at January 2014

10

ICANWK505A Design, build and test a network server Unit Guide

Unit Code/Unit Name:


Number of hours:

2014

ICANWK505A Design, build and test a network server


50 hours

Unit description
This unit describes the performance outcomes, skills and knowledge required to design, install
and test a server in a complex network environment.
Employability skills
This unit contains eight embedded employability skills, namely:
1.
2.
3.
4.
5.
6.
7.
8.

Communication
Teamwork
Problem solving
Initiative and enterprise
Planning and organising
Self-management
Learning
Technology

Application of unit
This unit applies to those employed in network or systems engineering roles, such as network
engineers who are required to design and build network servers in a complex computing
environment of medium to large organisations.

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ICANWK505A Design, build and test a network server Unit Guide


Element of Competency
Element

Performance criteria

Employability skills

12

2014

ICANWK505A Design, build and test a network server Unit Guide

1. Plan and design


network servers to
meet business
requirements

2. Prepare for
network server
installation

2014

1.1 Consult with client and key


stakeholders to identify
requirements
1.2 Assess business problems,
opportunities, scope, objectives
and budget, confirming details
with appropriate person
1.3 Analyse and document data
migration requirements
1.4 Review requirements to
identify network server
specifications
1.5 Produce detailed
documentation for the design and
configuration of the network
services, server applications,
security and redundancy
1.6 Prototype design and update
documentation as necessary
1.7 Produce installation checklists
as part of the quality assurance
process
1.8 Develop the test plan to
ensure that the system meets
client requirements, performance
standards and quality
expectations
1.9 Obtain client sign-off for the
design report

Self-management , Planning and


organising, communication, initiative
and enterprise, learning, problem
solving, teamwork, technology

2.1 Prepare for work, according to


site-specific safety requirements
and enterprise OHS processes
and procedures
2.2 Identify safety hazards and
implement risk control measures
in consultation with appropriate
personnel
2.3 Consult appropriate personnel
to ensure the task is coordinated
effectively with others involved at
the worksite
2.4 Back up local data in
preparation for installation

Self-management , Planning and


organising, communication, initiative
and enterprise, learning, problem
solving, teamwork, technology

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ICANWK505A Design, build and test a network server Unit Guide

3. Build and
configure the
servers according to
design

4. Test and
reconfigure network
servers

5. Complete and
document network
design and
installation

2014

3.1 Install network operating


system to design specifications
using installation checklists
3.2 Install additional tools or thirdparty software applications as
required by the design
3.3 Patch the operating system
and applications to ensure
maximum security and reliability
3.4 Configure network services
and applications
3.5 Implement security design to
prevent unauthorised access to
system
3.6 Reconnect and reconfigure
connectivity devices
3.7 Configure update services to
provide automatic updates for
operating system and applications
3.8 Restore local data to new
server
3.9 Implement backup and
recovery methods to enable
restoration capability in the event
of a disaster

Self-management , Planning and


organising, communication, initiative
and enterprise, learning, problem
solving, teamwork, technology

4.1 Test server for benchmarking


against client specification and
requirements according to test
plan, and record outcomes
4.2 Analyse the error report and
make changes as required
4.3 Use troubleshooting tools and
techniques to diagnose and
correct server problems
4.4 Test required changes or
additions
4.5 Validate changes or additions
against specifications

Self-management , Planning and


organising, communication, initiative
and enterprise, learning, problem
solving, teamwork, technology

5.1 Make and document server


configuration and operational
changes
5.2 Complete client report and
notify of server status
5.3 Clean up and restore worksite
to clients satisfaction
5.4 Secure sign-off from
appropriate person

Self-management , Planning and


organising, communication, initiative
and enterprise, learning, problem
solving, teamwork, technology

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ICANWK505A Design, build and test a network server Unit Guide

2014

Required Skills and Knowledge


This section describes the skills and knowledge required for this unit.
Required skills

communication skills to liaise with internal and external personnel on technical, operational
and business-related matters
literacy skills to:
read and interpret enterprise procedures, manuals and specifications
interpret technical documentation
write reports in required formats
numeracy skills to:
take test measurements
interpret results
evaluate performance and interoperability of network
planning and organisational skills to plan, prioritise and monitor own work
problem-solving and contingency-management skills to:
deal with unexpected situations on the basis of safety and specified work outcomes
adapt configuration procedures to requirements of network and reconfigure depending
on differing operational contingencies, risk situations and environments
safety awareness skills to:
apply precautions and required action to minimise, control or eliminate hazards that may
exist during work activities
follow enterprise OHS procedures
work systematically with required attention to detail without injury to self or others, or
damage to goods or equipment
research skills to interrogate vendor databases and websites to implement different
configuration requirements to meet security levels
technical skills to:
identify the technical requirements, constraints and manageability issues for given
customer server requirements
design a server and associated network services
install a server design
select and use server and network diagnostics, test application software and hardware to
suit different network applications.

Required knowledge

features of:
current network operating systems (NOS)
current server applications compatibility issues and resolution procedures
detailed knowledge of:
network service configuration, including:
domain name system (DNS)
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ICANWK505A Design, build and test a network server Unit Guide

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dynamic host configuration protocol (DHCP)


file transfer protocol (FTP)
mail
network time protocol (NTP)
proxy
server messages block (SMB)
web
network service management, including start, stop, restart and start on boot
network service security
server firewall configuration
troubleshooting tools and techniques, including network diagnostic utilities
operating system installation methods, including installation from: CD, DVD, universal
serial bus (USB) boot disk, network and script (automated install), deployment services
user authentication and directory services
best practice procedures for implementing backup and recovery
error and event logging and reporting
documentation skills for networks
boot process and diagnosing boot failures
operating system rescue environment
operating system help and support utilities
storage options, including file systems and disk partitioning schemes
performance monitoring tools and tuning options
compatibility issues and resolution procedures
high availability options for servers
file and print management
process or task management
task scheduling utilities.

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ICANWK505A Design, build and test a network server Unit Guide

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Evidence Guide
The evidence guide provides advice on assessment and must be read in conjunction with the
performance criteria, required skills and knowledge, range statement and the Assessment
Guidelines for the Training Package.
Overview of
assessment
Critical aspects for
assessment and
evidence required to
demonstrate
competency in this unit

Context of and specific


resources for
assessment

Evidence of the ability to:

produce design report for a server (or servers) with complex


user and network service requirements

install and configure the server according to the produced


design

monitor and test the server

troubleshoot server and network failures

configure a wide range of server network and security


services, including DNS, DHCP, web and proxy, mail, FTP
and firewall.
Assessment must ensure access to:

site where server installation may be conducted


relevant server specifications:
cabling
networked (LAN) computers
server diagnostic software
switch
client requirements
wide area network (WAN) service point of presence
workstations
relevant regulatory documentation that affects installation
activities
appropriate learning and assessment support when required.

Where applicable, physical resources should include equipment


modified for people with special needs.
Method of assessment

A range of assessment methods should be used to assess


practical skills and knowledge. The following examples are
appropriate for this unit:

Guidance information
for assessment

evaluation of design report for a server in a complex network


environment

direct observation of the candidate installing or updating a


server in a complex network environment

verbal or written questioning of required skills and knowledge

evaluation of report that outlines testing procedures, test


results and recommendation to server changes

evaluation of design and implementation of the system in


terms of performance and suitability for business needs.
Holistic assessment with other units relevant to the industry
sector, workplace and job role is recommended, where
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ICANWK505A Design, build and test a network server Unit Guide

2014

appropriate.
Assessment processes and techniques must be culturally
appropriate, and suitable to the communication skill level,
language, literacy and numeracy capacity of the candidate and
the work being performed.
Indigenous people and other people from a non-English speaking
background may need additional support.
In cases where practical assessment is used it should be
combined with targeted questioning to assess required
knowledge.

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ICANWK505A Design, build and test a network server Unit Guide

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Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work
environments and situations that may affect performance. Bold italicised wording, if used in the
performance criteria, is detailed below. Essential operating conditions that may be present with
training and assessment (depending on the work situation, needs of the candidate, accessibility
of the item, and local industry and regional contexts) may also be included.
Client may include:

Stakeholders may
include:

Requirements may refer


to:

Network server may


include:
Specifications may
include:

external organisations
information and communications technology (ICT) company
individuals
internal departments
internal employees
service industry.
development team
information technology (IT) manager or representative
project team
sponsor
user.
application
business
database
network
people in the organisation
performance
platform
system
technical needs.
multiple
physical
virtual.
IP addressing, such as:
IPsec
IPv4 and IPv6
subnetting
supernetting
DHCP, including:
options
relay agents
exclusions
fixed addresses and address ranges
pre-boot eXecution environment (PXE) boot
scopes
routing, including:
default gateway
open shortest path first (OSPF)
persistent routing
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ICANWK505A Design, build and test a network server Unit Guide

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routing internet protocol (RIP)


static routing
authentication services, including:
biometrics
enterprise single sign-on
Hesiod
Kerberos
lightweight directory access protocol (LDAP)
network information system (NIS)
Novell Directory Services (NDS)
pluggable authentication modules (PAM)
public key infrastructure (PKI) and digital certificates
public key authentication
Red Hat Directory Services
security tokens and smart cards
SMB or Samba
two-factor and multifactor authentication
Windows Active Directory Services
file services, including:
disk partitioning schemes, such as partitions, extended
partitions, logical partitions, RAID, logical volumes, swap
space
disk quotas
distributed file systems
encrypted file systems
files, directories, shares and their permissions
file systems, such as NTF-based data.gb (NTFD), file
allocation table (FAT), EXT, hierarchical file system
(HFS)
network file systems (NFS)
RAID
shadow copy services
SMB or Samba
print services, including:
print drivers
print queues
print server
print spool location
printer pools
name resolution services may include detailed DNS
configuration, such as:
cache-only name server
client configuration
conditional forwarding
DNS record types, such as A, PTR, MX, NS
DNS zones
dynamic updates
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ICANWK505A Design, build and test a network server Unit Guide

external forwarders
master and slave name servers
replication
root hints
Time to Live (TTL)
WINS and DNS integration
web and proxy services, including:
Apache
extranet
HTTP or HTTPS
internet information server (IIS)
intranet
internet security and acceleration (ISA) server
squid
secure socket later (SSL) certificates
virtual hosts
website security, access control and authentication
mail services, including:
dovecot
IMAP or IMAPS
mail filtering and virus scanning
Microsoft exchange
POP3
procmail
sendmail
simple mail transfer protocol (SMTP)
FTP services, including:
access to home directories
anonymous FTP
FTP authentication
FTP server
securing FTP
very secure FTP (VSFTP)
firewall, including:
incoming and outgoing traffic filtering
IP tables
ISA server
kernel level firewalls
Microsoft Windows Firewall
SmoothWall
third-party firewalls
traffic filtering by ports and protocols
remote access, including:
dial-up
inbound or outbound filters
internet connection sharing (ICS)
21

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ICANWK505A Design, build and test a network server Unit Guide

Server applications
may include:

Security may include:

Redundancy may
include:

2014

network address translation (NAT)


remote authentication dial-in user service (RADIUS)
RADIUS proxy
remote access policy
remote access protocols
routing and remote access services (RRAS)
secure shell (SSH)
terminal services
VPN
wireless
hardware
NOS
network services
server applications
security
redundancy.
database and data warehousing
directory services
file sharing
line of business applications
management
messaging
name services
network and remote access
terminal services
web applications
Windows media server
Microsoft SharePoint.
access control lists
authentication
encryption
file and directory permissions
firewalls
network service security
network share permissions
password security
physical security
SE Linux
security for system resources, such as printers, databases,
SharePoint sites, applications and websites
transmission control protocol (TCP) wrappers
Windows group policy.
dual boot read-only memory (ROMs)
error correcting random access memory (RAM)
failover clustering
multiple fans
multiple power supplies
redundant array of inexpensive or independent disks (RAID)
replication
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ICANWK505A Design, build and test a network server Unit Guide

Network operating
system may include:
Network services may
include:

uninterruptible power supply (UPS).

Linux OS
Unix OS
Windows Server OS.

System may include:

Update services may


include:

Backup and recovery


may include:

Server problems may


include:

2014

DHCP
DNS
FTP
firewall
hypertext transfer protocol (HTTP or HTTPS)
internet message access protocol (IMAP)
network file system (NFS)
NTP
post office protocol (POP)
print services
proxy
SMB
simple mail transfer protocol (SMTP)
simple network management protocol (SNMP)
structured query language server (SQL)
transmission control protocol or internet protocol (TCP/IP).
application
business
computers
database system
financial system
information system
management system
network
software
website.
Potentially Unwanted Program Remover (PUP)
Red Hat Network
Windows Server Update Services
Yellow Dog Update Manager (YUM).
automated backups using operating system backup and job
scheduling tools
backup and recovery of mail systems
backup and recovery of network directory service objects
backups using third-party software
database backup and recovery
volume shadow copies.
disk failure
email problems
file system problems
hostname resolution problems
internet connectivity problems
logged system errors
misconfigured networking
security breaches
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ICANWK505A Design, build and test a network server Unit Guide

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web server problems.

Recognition of Prior Learning


If you have completed elements, parts or the unit of competency in full you may be eligible to
apply for Recognition of Prior learning.
In order to have your skills formally recognised in the national system, assessors must make
sure that you have the skill to the industry standard. This means that you must be involved in a
careful and comprehensive process that really covers all the content of all the units or
qualifications for which you can be recognised.
Why apply? - What's in it for you?
It is important to apply for RPL if you think your previous study and/or work/previous
experiences might be relevant to the unit you are about to study.
The advantages of a successful application are:

You won't have to undertake the unit in which your competencies have been
recognised.
You may not need to complete assessment tasks.
You may complete your course more quickly.

What and how much evidence do I need to submit to support my claim of current
competence or recognition of prior learning?
Evidence is the material proof that you have performed the task to the required standard.
Evidence can take many forms and the Academies Australasia Polytechnic Pty Ltd assessor will
use the evidence you present to support their judgement of your competence.
In the RPL process it is your responsibility to gather suitable evidence to prove what you have
achieved.
Your assessor may guide you as to the most appropriate forms of evidence to present.

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ICANWK505A Design, build and test a network server Unit Guide

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SECTION 5: ASSESSMENT TOOLS


Assessment of this subject will comprise of the submission of Assessment Tasks as per Unit
Schedule. Student must achieve a Competent Result in each assessment task to achieve an
overall Competent result for the Unit.
5% of the mark awarded will be deducted for each day of late submission
Students will be informed of their course and assessment progress via ongoing feedback and
intervention strategies. Student should expect to know the outcome of their assessments within
two weeks of the assessment submission/completion date.
For every enrolled unit of competency a Competency Report will be provided to the students.
The Competency Report is signed and agreed by the Trainer/Assessor and the student. The
Competency Report is issued to students ten days after final assessments.
Students who are assessed as Not Yet Competent/Not Complete may apply and engage in the
supplementary reassessment process, if eligible. (Refer Supplementary Reassessment
Guidelines)

Competency tasks
Assessment (Formative)

Weight (%)
15

Assessment (Formative)

35

First Aid Work Book


Assessment (Summative)

50

Notes: A Formative assessment is a progressive assessment of the students as they learn new
concepts and practices in class. A Summative assessment is design to test the competency of
the student in the application of concepts and practices learnt and is usually conducted at the
end of the training period.

ASSESSMENT 1 (FORMATIVE)
Marks allocated - 15%
Assessment criteria:

This is an individual submission


Attempt all questions asked
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ICANWK505A Design, build and test a network server Unit Guide

2014

Give proper referencing if resources are cited


The ability to answer the questions in a concise and correct manner.

Resources required for this assessment: class room, tables and chairs, overhead
projector, computer, internet connection, notebook and stationery.
Notes to Assessor:
1. Resources for in-class activities are available on AMIe Moodle Learning
Management System. Select relevant in-class activities and provide any contextual
updates before using them in class.
2. Record the in-class activities used each week in AMIe Moodle for validation and
review purposes. If in-class activities are sourced elsewhere, please update AMIe
with reference to the sources.
3. Reasonable adjustment (Refer to Reasonable Adjustment guidelines) if reasonable
adjustments are applied for any particular student, please record in AMIe against the
particular student and update the Students copy of the Unit Guide for future
references.
ASSESSMENT 2 (FORMATIVE)
Marks allocated - 35%
Assessment criteria:

This is an individual submission


Attempt all questions asked
Give proper referencing if resources are cited
The ability to answer the questions in a concise and correct manner.

Resources required for this assessment: First Aid Workbook, class room, tables and
chairs, overhead projector, computer, internet connection, notebook and stationery.
Notes to Assessor:
1. Students will be issued with the First Aid Workbook. While this is an individual
assessment, students may work in pairs to encourage research and discussion.
2. A variety of resources are available in AMIe Moodle
3. Record the in-class activities used each week in AMIe Moodle for validation and
review purposes. If in-class activities are sourced elsewhere, please update AMIe
with reference to the sources.
4. Reasonable adjustment (Refer to Reasonable Adjustment guidelines) if reasonable
adjustments are applied for any particular student, please record in AMIe against the
particular student and update the Students copy of the Unit Guide for future
references.

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ICANWK505A Design, build and test a network server Unit Guide

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ASSESSMENT 3 (SUMMATIVE)

Marks allocated - 50%


Assessment criteria:

Notes to Assessor:
1. Some students may be uncomfortable to work on the manikin, especially if it is of the
opposite gender. Perhaps two manikins -a male and a female may be useful.
2. If there are any religious objections to the demonstration, perhaps a separate
individual session may be necessary.
3. Reasonable adjustment (Refer to Reasonable Adjustment guidelines) if reasonable
adjustments are applied for any particular student, please record in AMIe against the
particular student and update the Students copy of the Unit Guide for future
references.

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REASSESSMENT PROCESS
NOTE Re-assessment(s) are not granted automatically.
All re-assessment(s) must be formally applied for by completing the Application for Reassessment Document.
Students have the opportunity to undertake a supplementary assessment in each assessment
item for which they have been assessed as Not Yet Competent (NYC)/ Not Complete (NC).
To apply for re-assessment, students must meet the following requirements

Meet a minimum 80% attendance of the units that they are applying for.
Have achieved a COMPETENT grade for a minimum of 75% of the total assessments
tasks of the unit (e.g. 2 out of the 3 assessment tasks completed successfully)
T h e Student must have no outstanding fees - the student is not eligible to apply for reassessments until all outstanding fees are cleared.

Students are entitled to two attempts to undertake a re-assessment(s) in each unit that they
have been assessed as Not Yet Competent (NYC)/ Not Complete (NC).
A student who is absent for the scheduled final assessment or missed the due-date
for the re-assessment must:

Submit a Special Consideration Request Form and attach relevant, sufficient,


reliable and valid supporting documents such as a certified medical certificate,
statutory declaration etc.

There are NO extensions to deadlines for any re-assessment applications.


A completed Application for Re-assessment Document must be submitted NO LATER THAN
3 WORKING DAYS after the release and issue of the Final results of the unit/term.
Re-assessment results will be issued formally via email. Students may also be informed of
their final results by the Assessor on the day of the re-assessment(s).
All reassessments applications are to be finalized and completed within three (3) months of the
initial application. After this period no further reassessment(s) will be conducted

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ASSESSMENT SUMMARY to be completed progressively


Student Name:___________________________________ Due date: _____________________
Assessment method (tick appropriate box)
Log Book/Workbook
Role play
Oral presentation
Practical Demonstrations

Report
Written assignment
Written test
Others: (

Did the student demonstrate competency in the following performance criteria?


Make comments against each performance criteria and how students demonstrate competency
through the completion of the assessments. These observations could be recorded
progressively.

Performance criteria

Demonstrated
Competency

Assessment 1

29

Assessment 2

Assessment 3

ICANWK505A Design, build and test a network server Unit Guide

1.1 Consult with client


and key stakeholders to
identify requirements
1.2 Assess business
problems, opportunities,
scope, objectives and
budget, confirming details
with appropriate person
1.3 Analyse and
document data migration
requirements
1.4 Review requirements
to identify network
server specifications
1.5 Produce detailed
documentation for the
design and configuration
of the network services,
server applications,
security and
redundancy
1.6 Prototype design and
update documentation as
necessary
1.7 Produce installation
checklists as part of the
quality assurance
process
1.8 Develop the test plan
to ensure that the system
meets client
requirements,
performance standards
and quality expectations
1.9 Obtain client sign-off
for the design report
2.1 Prepare for work,
according to site-specific
safety requirements and
enterprise OHS
processes and
procedures
2.2 Identify safety
hazards and implement
risk control measures in
consultation with
appropriate personnel
2.3 Consult appropriate
personnel to ensure the

[ ] Yes
[ ] No

[ ] Yes
[ ] No

[ ] Yes
[ ] No

[ ] Yes
[ ] No
[ ] Yes
[ ] No

[ ] Yes
[ ] No

[ ] Yes
[ ] No

[ ] Yes
[ ] No

[ ] Yes
[ ] No
[ ] Yes
[ ] No

[ ] Yes
[ ] No

[ ] Yes
[ ] No
30

2014

ICANWK505A Design, build and test a network server Unit Guide


task is coordinated
effectively with others
involved at the worksite
2.4 Back up local data in
preparation for installation
3.1 Install network
operating system to
design specifications
using installation
checklists
3.2 Install additional tools
or third-party software
applications as required
by the design
3.3 Patch the operating
system and applications
to ensure maximum
security and reliability
3.4 Configure network
services and applications
3.5 Implement security
design to prevent
unauthorised access to
system
3.6 Reconnect and
reconfigure connectivity
devices
3.7 Configure update
services to provide
automatic updates for
operating system and
applications
3.8 Restore local data to
new server
3.9 Implement backup
and recovery methods to
enable restoration
capability in the event of
a disaster
4.1 Test server for
benchmarking against
client specification and
requirements according
to test plan, and record
outcomes
4.2 Analyse the error
report and make changes
as required
4.3 Use troubleshooting

[ ] Yes
[ ] No
[ ] Yes
[ ] No

[ ] Yes
[ ] No

[ ] Yes
[ ] No
[ ] Yes
[ ] No
[ ] Yes
[ ] No
[ ] Yes
[ ] No

[ ] Yes
[ ] No

[ ] Yes
[ ] No
[ ] Yes
[ ] No

[ ] Yes
[ ] No

[ ] Yes
[ ] No
[ ] Yes
[ ] No
31

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ICANWK505A Design, build and test a network server Unit Guide


tools and techniques to
diagnose and correct
server problems
4.4 Test required
changes or additions
4.5 Validate changes or
additions against
specifications

2014

[ ] Yes
[ ] No
[ ] Yes
[ ] No

5.1 Make and document


server configuration and
operational changes
5.2 Complete client report
and notify of server status
5.3 Clean up and restore
worksite to clients
satisfaction
5.4 Secure sign-off from
appropriate person

[ ] Yes
[ ] No
[
[
[
[

] Yes
] No
] Yes
] No

[ ] Yes
[ ] No

Employability Skills

1. Communication

Demonstrated
Competency
[ ] Yes [ ] No

2. Teamwork

] Yes [

] No

3. Problem solving

] Yes [

] No

4. Initiative and

] Yes [

] No

] Yes [

] No

] Yes [

] No

7. Learning

] Yes [

] No

8. Technology

] Yes [

] No

Assessment 1

enterprise
5. Planning and

organising
6. Self-

management

32

Assessment 2

Assessment 3

ICANWK505A Design, build and test a network server Unit Guide


Assessors Assessment Evaluation Checklist
Review Criteria

Yes

No

Remarks

Validity
Were clear assessment criteria used?
Were competency standards made explicit?
Were the assessment methods appropriate?
Did assessment methods allow enough
information to be gathered?
Reliability
Were the reliability standards for the industry
met?
Did the assessor have the expertise in this
area?
Was common interpretation of the competency
standards met?
Did another assessor check the assessment?
Flexibility
Were the students individual needs catered for
in the assessment?
Was the student ready for assessment?
Did the assessment involve a variety of
evidence gathering methods?
Fairness
Was the assessment free of all bias?
Did the applicant understand the competency
standard being used for the assessment?
Was there choice of assessment methods?
Was there feedback after assessment?
Cost effectiveness
Is the assessment method the most costeffective one available?
Actions/Recommendations ........................................................................................
..................................................................................................................................
..................................................................................................................................
Assessors SignatureDate:.
Date submitted to Program Coordinator .......
Program Coordinators signature:

33

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SECTION 7: ASSESSMENT TOOL-KIT/ PARTICIPANTS COPY

Students Copy

ICANWK505A
Subject:

Design, build and test a network server

Updated as at January 2014

34

ICANWK505A Design, build and test a network server Unit Guide

Unit Code/Unit Name:

ICANWK505A Design, build and test a network server

Number of hours:

50 hours

2014

Unit description
This unit describes the performance outcomes, skills and knowledge required to design, install
and test a server in a complex network environment.

Employability skills
This unit contains eight embedded employability skills, namely:
9.
10.
11.
12.
13.
14.
15.
16.

Communication
Teamwork
Problem solving
Initiative and enterprise
Planning and organising
Self-management
Learning
Technology

Application of unit
This unit applies to those employed in network or systems engineering roles, such as network
engineers who are required to design and build network servers in a complex computing
environment of medium to large organisations.

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Element of Competency
Element

Performance criteria

Employability skills

36

ICANWK505A Design, build and test a network server Unit Guide

1. Plan and design


network servers to
meet business
requirements

2. Prepare for
network server
installation

2014

1.1 Consult with client and key


stakeholders to identify
requirements
1.2 Assess business problems,
opportunities, scope, objectives
and budget, confirming details
with appropriate person
1.3 Analyse and document data
migration requirements
1.4 Review requirements to
identify network server
specifications
1.5 Produce detailed
documentation for the design and
configuration of the network
services, server applications,
security and redundancy
1.6 Prototype design and update
documentation as necessary
1.7 Produce installation checklists
as part of the quality assurance
process
1.8 Develop the test plan to
ensure that the system meets
client requirements, performance
standards and quality
expectations
1.9 Obtain client sign-off for the
design report

Self-management , Planning and


organising, communication, initiative
and enterprise, learning, problem
solving, teamwork, technology

2.1 Prepare for work, according to


site-specific safety requirements
and enterprise OHS processes
and procedures
2.2 Identify safety hazards and
implement risk control measures
in consultation with appropriate
personnel
2.3 Consult appropriate personnel
to ensure the task is coordinated
effectively with others involved at
the worksite
2.4 Back up local data in
preparation for installation

Self-management , Planning and


organising, communication, initiative
and enterprise, learning, problem
solving, teamwork, technology

37

ICANWK505A Design, build and test a network server Unit Guide

3. Build and
configure the
servers according to
design

4. Test and
reconfigure network
servers

5. Complete and
document network
design and
installation

2014

3.1 Install network operating


system to design specifications
using installation checklists
3.2 Install additional tools or thirdparty software applications as
required by the design
3.3 Patch the operating system
and applications to ensure
maximum security and reliability
3.4 Configure network services
and applications
3.5 Implement security design to
prevent unauthorised access to
system
3.6 Reconnect and reconfigure
connectivity devices
3.7 Configure update services to
provide automatic updates for
operating system and applications
3.8 Restore local data to new
server
3.9 Implement backup and
recovery methods to enable
restoration capability in the event
of a disaster

Self-management , Planning and


organising, communication, initiative
and enterprise, learning, problem
solving, teamwork, technology

4.1 Test server for benchmarking


against client specification and
requirements according to test
plan, and record outcomes
4.2 Analyse the error report and
make changes as required
4.3 Use troubleshooting tools and
techniques to diagnose and
correct server problems
4.4 Test required changes or
additions
4.5 Validate changes or additions
against specifications

Self-management , Planning and


organising, communication, initiative
and enterprise, learning, problem
solving, teamwork, technology

5.1 Make and document server


configuration and operational
changes
5.2 Complete client report and
notify of server status
5.3 Clean up and restore worksite
to clients satisfaction
5.4 Secure sign-off from
appropriate person

Self-management , Planning and


organising, communication, initiative
and enterprise, learning, problem
solving, teamwork, technology

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ICANWK505A Design, build and test a network server Unit Guide

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Required Skills and Knowledge


This section describes the skills and knowledge required for this unit.
Required skills

communication skills to liaise with internal and external personnel on technical, operational
and business-related matters
literacy skills to:
read and interpret enterprise procedures, manuals and specifications
interpret technical documentation
write reports in required formats
numeracy skills to:
take test measurements
interpret results
evaluate performance and interoperability of network
planning and organisational skills to plan, prioritise and monitor own work
problem-solving and contingency-management skills to:
deal with unexpected situations on the basis of safety and specified work outcomes
adapt configuration procedures to requirements of network and reconfigure depending
on differing operational contingencies, risk situations and environments
safety awareness skills to:
apply precautions and required action to minimise, control or eliminate hazards that may
exist during work activities
follow enterprise OHS procedures
work systematically with required attention to detail without injury to self or others, or
damage to goods or equipment
research skills to interrogate vendor databases and websites to implement different
configuration requirements to meet security levels
technical skills to:
identify the technical requirements, constraints and manageability issues for given
customer server requirements
design a server and associated network services
install a server design
select and use server and network diagnostics, test application software and hardware to
suit different network applications.

Required knowledge

features of:
current network operating systems (NOS)
current server applications compatibility issues and resolution procedures
detailed knowledge of:
network service configuration, including:
domain name system (DNS)
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ICANWK505A Design, build and test a network server Unit Guide

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dynamic host configuration protocol (DHCP)


file transfer protocol (FTP)
mail
network time protocol (NTP)
proxy
server messages block (SMB)
web
network service management, including start, stop, restart and start on boot
network service security
server firewall configuration
troubleshooting tools and techniques, including network diagnostic utilities
operating system installation methods, including installation from: CD, DVD, universal
serial bus (USB) boot disk, network and script (automated install), deployment services
user authentication and directory services
best practice procedures for implementing backup and recovery
error and event logging and reporting
documentation skills for networks
boot process and diagnosing boot failures
operating system rescue environment
operating system help and support utilities
storage options, including file systems and disk partitioning schemes
performance monitoring tools and tuning options
compatibility issues and resolution procedures
high availability options for servers
file and print management
process or task management
task scheduling utilities.

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ICANWK505A Design, build and test a network server Unit Guide

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Evidence Guide
The evidence guide provides advice on assessment and must be read in conjunction with the
performance criteria, required skills and knowledge, range statement and the Assessment
Guidelines for the Training Package.
Overview of
assessment
Critical aspects for
assessment and
evidence required to
demonstrate
competency in this unit

Context of and specific


resources for
assessment

Evidence of the ability to:

produce design report for a server (or servers) with complex


user and network service requirements

install and configure the server according to the produced


design

monitor and test the server

troubleshoot server and network failures

configure a wide range of server network and security


services, including DNS, DHCP, web and proxy, mail, FTP
and firewall.
Assessment must ensure access to:

site where server installation may be conducted


relevant server specifications:
cabling
networked (LAN) computers
server diagnostic software
switch
client requirements
wide area network (WAN) service point of presence
workstations
relevant regulatory documentation that affects installation
activities
appropriate learning and assessment support when required.

Where applicable, physical resources should include equipment


modified for people with special needs.
Method of assessment

A range of assessment methods should be used to assess


practical skills and knowledge. The following examples are
appropriate for this unit:

Guidance information
for assessment

evaluation of design report for a server in a complex network


environment

direct observation of the candidate installing or updating a


server in a complex network environment

verbal or written questioning of required skills and knowledge

evaluation of report that outlines testing procedures, test


results and recommendation to server changes

evaluation of design and implementation of the system in


terms of performance and suitability for business needs.
Holistic assessment with other units relevant to the industry
sector, workplace and job role is recommended, where
41

ICANWK505A Design, build and test a network server Unit Guide

2014

appropriate.
Assessment processes and techniques must be culturally
appropriate, and suitable to the communication skill level,
language, literacy and numeracy capacity of the candidate and
the work being performed.
Indigenous people and other people from a non-English speaking
background may need additional support.
In cases where practical assessment is used it should be
combined with targeted questioning to assess required
knowledge.

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Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work
environments and situations that may affect performance. Bold italicised wording, if used in the
performance criteria, is detailed below. Essential operating conditions that may be present with
training and assessment (depending on the work situation, needs of the candidate, accessibility
of the item, and local industry and regional contexts) may also be included.
Client may include:

Stakeholders may
include:

Requirements may refer


to:

Network server may


include:
Specifications may
include:

external organisations
information and communications technology (ICT) company
individuals
internal departments
internal employees
service industry.
development team
information technology (IT) manager or representative
project team
sponsor
user.
application
business
database
network
people in the organisation
performance
platform
system
technical needs.
multiple
physical
virtual.
IP addressing, such as:
IPsec
IPv4 and IPv6
subnetting
supernetting
DHCP, including:
options
relay agents
exclusions
fixed addresses and address ranges
pre-boot eXecution environment (PXE) boot
scopes
routing, including:
default gateway
open shortest path first (OSPF)
persistent routing
43

ICANWK505A Design, build and test a network server Unit Guide

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routing internet protocol (RIP)


static routing
authentication services, including:
biometrics
enterprise single sign-on
Hesiod
Kerberos
lightweight directory access protocol (LDAP)
network information system (NIS)
Novell Directory Services (NDS)
pluggable authentication modules (PAM)
public key infrastructure (PKI) and digital certificates
public key authentication
Red Hat Directory Services
security tokens and smart cards
SMB or Samba
two-factor and multifactor authentication
Windows Active Directory Services
file services, including:
disk partitioning schemes, such as partitions, extended
partitions, logical partitions, RAID, logical volumes, swap
space
disk quotas
distributed file systems
encrypted file systems
files, directories, shares and their permissions
file systems, such as NTF-based data.gb (NTFD), file
allocation table (FAT), EXT, hierarchical file system
(HFS)
network file systems (NFS)
RAID
shadow copy services
SMB or Samba
print services, including:
print drivers
print queues
print server
print spool location
printer pools
name resolution services may include detailed DNS
configuration, such as:
cache-only name server
client configuration
conditional forwarding
DNS record types, such as A, PTR, MX, NS
DNS zones
dynamic updates
44

ICANWK505A Design, build and test a network server Unit Guide

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external forwarders
master and slave name servers
replication
root hints
Time to Live (TTL)
WINS and DNS integration
web and proxy services, including:
Apache
extranet
HTTP or HTTPS
internet information server (IIS)
intranet
internet security and acceleration (ISA) server
squid
secure socket later (SSL) certificates
virtual hosts
website security, access control and authentication
mail services, including:
dovecot
IMAP or IMAPS
mail filtering and virus scanning
Microsoft exchange
POP3
procmail
sendmail
simple mail transfer protocol (SMTP)
FTP services, including:
access to home directories
anonymous FTP
FTP authentication
FTP server
securing FTP
very secure FTP (VSFTP)
firewall, including:
incoming and outgoing traffic filtering
IP tables
ISA server
kernel level firewalls
Microsoft Windows Firewall
SmoothWall
third-party firewalls
traffic filtering by ports and protocols
remote access, including:
dial-up
inbound or outbound filters
internet connection sharing (ICS)
45

ICANWK505A Design, build and test a network server Unit Guide

Server applications
may include:

Security may include:

Redundancy may
include:

2014

network address translation (NAT)


remote authentication dial-in user service (RADIUS)
RADIUS proxy
remote access policy
remote access protocols
routing and remote access services (RRAS)
secure shell (SSH)
terminal services
VPN
wireless
hardware
NOS
network services
server applications
security
redundancy.
database and data warehousing
directory services
file sharing
line of business applications
management
messaging
name services
network and remote access
terminal services
web applications
Windows media server
Microsoft SharePoint.
access control lists
authentication
encryption
file and directory permissions
firewalls
network service security
network share permissions
password security
physical security
SE Linux
security for system resources, such as printers, databases,
SharePoint sites, applications and websites
transmission control protocol (TCP) wrappers
Windows group policy.
dual boot read-only memory (ROMs)
error correcting random access memory (RAM)
failover clustering
multiple fans
multiple power supplies
redundant array of inexpensive or independent disks (RAID)
replication
46

ICANWK505A Design, build and test a network server Unit Guide

Network operating
system may include:
Network services may
include:

uninterruptible power supply (UPS).

Linux OS
Unix OS
Windows Server OS.

System may include:

Update services may


include:

Backup and recovery


may include:

Server problems may


include:

2014

DHCP
DNS
FTP
firewall
hypertext transfer protocol (HTTP or HTTPS)
internet message access protocol (IMAP)
network file system (NFS)
NTP
post office protocol (POP)
print services
proxy
SMB
simple mail transfer protocol (SMTP)
simple network management protocol (SNMP)
structured query language server (SQL)
transmission control protocol or internet protocol (TCP/IP).
application
business
computers
database system
financial system
information system
management system
network
software
website.
Potentially Unwanted Program Remover (PUP)
Red Hat Network
Windows Server Update Services
Yellow Dog Update Manager (YUM).
automated backups using operating system backup and job
scheduling tools
backup and recovery of mail systems
backup and recovery of network directory service objects
backups using third-party software
database backup and recovery
volume shadow copies.
disk failure
email problems
file system problems
hostname resolution problems
internet connectivity problems
logged system errors
misconfigured networking
security breaches
47

ICANWK505A Design, build and test a network server Unit Guide

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web server problems.

Recognition of Prior Learning


If you have completed elements, parts or the unit of competency in full you may be eligible to
apply for Recognition of Prior learning.
In order to have your skills formally recognised in the national system, assessors must make
sure that you have the skill to the industry standard. This means that you must be involved in a
careful and comprehensive process that really covers all the content of all the units or
qualifications for which you can be recognised.
Why apply? - What's in it for you?
It is important to apply for RPL if you think your previous study and/or work/previous
experiences might be relevant to the unit you are about to study.
The advantages of a successful application are:

You won't have to undertake the unit in which your competencies have been
recognised.
You may not need to complete assessment tasks.
You may complete your course more quickly.

What and how much evidence do I need to submit to support my claim of current
competence or recognition of prior learning?
Evidence is the material proof that you have performed the task to the required standard.
Evidence can take many forms and the Academies Australasia Polytechnic Pty Ltd assessor will
use the evidence you present to support their judgement of your competence.
In the RPL process it is your responsibility to gather suitable evidence to prove what you have
achieved.
Your assessor may guide you as to the most appropriate forms of evidence to present.

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SECTION 5: ASSESSMENT TOOLS


Assessment of this subject will comprise of the submission of Assessment Tasks as per Unit
Schedule. Student must achieve a Competent Result in each assessment task to achieve an
overall Competent result for the Unit.
5% of the mark awarded will be deducted for each day of late submission
Students will be informed of their course and assessment progress via ongoing feedback and
intervention strategies. Student should expect to know the outcome of their assessments within
two weeks of the assessment submission/completion date.
For every enrolled unit of competency a Competency Report will be provided to the students.
The Competency Report is signed and agreed by the Trainer/Assessor and the student. The
Competency Report is issued to students ten days after final assessments.
Students who are assessed as Not Yet Competent/Not Complete may apply and engage in the
supplementary reassessment process, if eligible. (Refer Supplementary Reassessment
Guidelines)

Competency tasks
Assessment (Formative)

Weight (%)
15

Assessment (Formative)

35

Assessment (Summative)

50

Notes: A Formative assessment is a progressive assessment of the students as they learn new
concepts and practices in class. A Summative assessment is design to test the competency of
the student in the application of concepts and practices learnt and is usually conducted at the
end of the training period.

ASSESSMENT 1 (FORMATIVE)
Marks allocated - 15%
Assessment criteria:

This is an individual submission


Attempt all questions asked
Give proper referencing if resources are cited
The ability to answer the questions in a concise and correct manner.
49

ICANWK505A Design, build and test a network server Unit Guide

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Resources required for this assessment: class room, tables and chairs, overhead
projector, computer, internet connection, notebook and stationery.
Notes to Student:
1. If you are uncomfortable or unable to perform this assessment task, please speak to
your trainer/facilitator immediately.
2. You can conduct research via the internet, to understand some of the terms that you
may be unfamiliar with.
ASSESSMENT 2 (FORMATIVE)
First Aid Workbook
Marks allocated - 35%
Assessment criteria:

This is an individual submission


Attempt all questions asked
Give proper referencing if resources are cited
The ability to answer the questions in a concise and correct manner.

Resources required for this assessment: class room, tables and chairs, overhead
projector, computer, internet connection, notebook and stationery
Notes to Student:
1. While this is an individual assessment, you may like to work with a partner, to
discuss ideas. However, your responses to the Workbook questions must be your
own.
2. A variety of resources are available in AMIe Moodle. You may find these resources
helpful.
3. If you are unsure about any aspect of the First Aid Workbook, refer to your
trainer/facilitator immediately.
4. This assessment must be completed by the end of the session.

ASSESSMENT 3 (SUMMATIVE)
First Aid Practical Demonstration
Marks allocated - 50%
Assessment criteria:
Notes to Student:

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ICANWK505A Design, build and test a network server Unit Guide

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1. You should revise all your concepts and practices before the demonstration and take
this assessment seriously.
2. Your trainer/facilitator may simulate a real-life situation during this demonstration.
You should keep calm and professional in your response.
3. At any time, if you are unsure or uncomfortable about this demonstration, please let
your trainer/facilitator know immediately.

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REASSESSMENT PROCESS
NOTE Re-assessment(s) are not granted automatically.
All re-assessment(s) must be formally applied for by completing the Application for Reassessment Document.
Students have the opportunity to undertake a supplementary assessment in each assessment
item for which they have been assessed as Not Yet Competent (NYC)/ Not Complete (NC).
To apply for re-assessment, students must meet the following requirements

Meet a minimum 80% attendance of the units that they are applying for.
Have achieved a COMPETENT grade for a minimum of 75% of the total assessments
tasks of the unit (e.g. 2 out of the 3 assessment tasks completed successfully)
T h e Student must have no outstanding fees - the student is not eligible to apply for reassessments until all outstanding fees are cleared.

Students are entitled to two attempts to undertake a re-assessment(s) in each unit that they
have been assessed as Not Yet Competent (NYC)/ Not Complete (NC).
A student who is absent for the scheduled final assessment or missed the due-date
for the re-assessment must:

Submit a Special Consideration Request Form and attach relevant, sufficient,


reliable and valid supporting documents such as a certified medical certificate,
statutory declaration etc.

There are NO extensions to deadlines for any re-assessment applications.


A completed Application for Re-assessment Document must be submitted NO LATER THAN
3 WORKING DAYS after the release and issue of the Final results of the unit/term.
Re-assessment results will be issued formally via email. Students may also be informed of
their final results by the Assessor on the day of the re-assessment(s).
All reassessments applications are to be finalized and completed within three (3) months of the
initial application. After this period no further reassessment(s) will be conducted

52

ICANWK505A Design, build and test a network server Unit Guide

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ASSESSMENT SUMMARY Your assessor will update these performance criteria


progressively and will give you feedback on your progress in this Unit.
Student Name:___________________________________ Due date: _____________________
Assessment method (tick appropriate box)
Log Book/Workbook
Role play
Oral presentation
Practical Demonstrations

Report
Written assignment
Written test
Others: (

Did the student demonstrate competency in the following performance criteria?


Make comments against each performance criteria and how students demonstrate competency
through the completion of the assessments. These observations could be recorded
progressively.

Performance criteria

Demonstrated
Competency

Assessment 1

Assessment 2

Assessment 3

53

ICANWK505A Design, build and test a network server Unit Guide

1.1 Consult with client


and key stakeholders to
identify requirements
1.2 Assess business
problems, opportunities,
scope, objectives and
budget, confirming details
with appropriate person
1.3 Analyse and
document data migration
requirements
1.4 Review requirements
to identify network
server specifications
1.5 Produce detailed
documentation for the
design and configuration
of the network services,
server applications,
security and
redundancy
1.6 Prototype design and
update documentation as
necessary
1.7 Produce installation
checklists as part of the
quality assurance
process
1.8 Develop the test plan
to ensure that the system
meets client
requirements,
performance standards
and quality expectations
1.9 Obtain client sign-off
for the design report
2.1 Prepare for work,
according to site-specific
safety requirements and
enterprise OHS
processes and
procedures
2.2 Identify safety
hazards and implement
risk control measures in
consultation with
appropriate personnel
2.3 Consult appropriate
personnel to ensure the

2014

[ ] Yes
[ ] No

[ ] Yes
[ ] No

[ ] Yes
[ ] No

[ ] Yes
[ ] No
[ ] Yes
[ ] No

[ ] Yes
[ ] No

[ ] Yes
[ ] No

[ ] Yes
[ ] No

[ ] Yes
[ ] No
[ ] Yes
[ ] No

[ ] Yes
[ ] No

[ ] Yes
[ ] No
54

ICANWK505A Design, build and test a network server Unit Guide


task is coordinated
effectively with others
involved at the worksite
2.4 Back up local data in
preparation for installation
3.1 Install network
operating system to
design specifications
using installation
checklists
3.2 Install additional tools
or third-party software
applications as required
by the design
3.3 Patch the operating
system and applications
to ensure maximum
security and reliability
3.4 Configure network
services and applications
3.5 Implement security
design to prevent
unauthorised access to
system
3.6 Reconnect and
reconfigure connectivity
devices
3.7 Configure update
services to provide
automatic updates for
operating system and
applications
3.8 Restore local data to
new server
3.9 Implement backup
and recovery methods to
enable restoration
capability in the event of
a disaster
4.1 Test server for
benchmarking against
client specification and
requirements according
to test plan, and record
outcomes
4.2 Analyse the error
report and make changes
as required
4.3 Use troubleshooting

2014

[ ] Yes
[ ] No
[ ] Yes
[ ] No

[ ] Yes
[ ] No

[ ] Yes
[ ] No
[ ] Yes
[ ] No
[ ] Yes
[ ] No
[ ] Yes
[ ] No

[ ] Yes
[ ] No

[ ] Yes
[ ] No
[ ] Yes
[ ] No

[ ] Yes
[ ] No

[ ] Yes
[ ] No
[ ] Yes
[ ] No
55

ICANWK505A Design, build and test a network server Unit Guide


tools and techniques to
diagnose and correct
server problems
4.4 Test required
changes or additions
4.5 Validate changes or
additions against
specifications

2014

[ ] Yes
[ ] No
[ ] Yes
[ ] No

5.1 Make and document


server configuration and
operational changes
5.2 Complete client report
and notify of server status
5.3 Clean up and restore
worksite to clients
satisfaction
5.4 Secure sign-off from
appropriate person

[ ] Yes
[ ] No
[
[
[
[

] Yes
] No
] Yes
] No

[ ] Yes
[ ] No

Employability Skills

9. Communication

Demonstrated
Competency
[ ] Yes [ ] No

10. Teamwork

] Yes [

] No

11. Problem solving

] Yes [

] No

12. Initiative and

] Yes [

] No

] Yes [

] No

] Yes [

] No

15. Learning

] Yes [

] No

16. Technology

] Yes [

] No

Assessment 1

Assessment 2

Assessment 3

enterprise
13. Planning and

organising
14. Self-

management

56

ICANWK505A Design, build and test a network server Unit Guide

2014

Competency Report

This report is to be completed by the assessor to give the student feedback on their
assessments for the Unit.
Students Name:..........................................................................................................
Unit Code/Name: .
Name of Assessor:......................................................................................................
Assessors Comments:
List each of the Assessments undertaken and make specific comments to help students to learn
and improve.
.....................................................................................................................................
.....................................................................................................................................
.....................................................................................................................................
.....................................................................................................................................
.....................................................................................................................................
.....................................................................................................................................
.....................................................................................................................................
.....................................................................................................................................
.....................................................................................................................................
Recommendations: .....................................................................................................
.....................................................................................................................................
.....................................................................................................................................
.....................................................................................................................................
.....................................................................................................................................
.....................................................................................................................................
Overall Unit Result: C / NYC

Signed: .................................................................

Dated: ..

Student Signature: Date: ..

57

ICANWK505A Design, build and test a network server Unit Guide

2014

Assessment Appeal Form


(This page is only applicable if the participant wished to appeal an assessors decision
outcome)
Confidential Document
Name of Student: ........................................................................................................
Contact Details:...........................................................................................................
.....................................................................................................................................
Name of Assessor involved: ......................................................................................
Date of Assessment:...................................................................................................
Unit/s under appeal:....................................................................................................
.....................................................................................................................................
.....................................................................................................................................
Reasons for appeal: ....................................................................................................
.....................................................................................................................................
.....................................................................................................................................
.....................................................................................................................................
.....................................................................................................................................
.....................................................................................................................................
.....................................................................................................................................
Signed:.......................................................
Date:...........................................................

Office Use only


Date Received: ...........................................
By Whom: ...................................................
Forwarded to: ..............................................

58

ICANWK505A Design, build and test a network server Unit Guide

2014

Action Taken on Assessment Appeals


(This page is only applicable if the participant wished to appeal an assessors decision
outcome)
Confidential Document
Name of Applicant: .....................................................................................................
Address: ......................................................................................................................
.....................................................................................................................................
Contact Details:...........................................................................................................
Accredited Assessor: .................................................................................................
Date appeal process commenced: ............................................................................
Date appeal process concluded: ...............................................................................
Names of assessors and Appeals Committee Members and others involved in investigating the
appeal and the final decision
Name ..........................................................
Name ..........................................................
Name ..........................................................
Name ..........................................................
Name ..........................................................

Role
Role
Role
Role
Role

....................................................
....................................................
....................................................
....................................................
....................................................

Action taken (i.e. Describe the investigation process)..................................................


.....................................................................................................................................
.....................................................................................................................................
.....................................................................................................................................
.....................................................................................................................................
Outcomes of Appeal (e.g. appeal upheld, rejected) ....................................................
Reasons for outcomes: ..............................................................................................
.....................................................................................................................................
.....................................................................................................................................
Appeals Committee Chairpersons Signature: .........................................................
Date the applicant was informed: ..............................................................................

59

ICANWK505A Design, build and test a network server Unit Guide

2014

Assessment Plan
Confidential Document
Student and Assessor to Complete at the End of the Assessment Briefing
Students Name:

...................................................................................

Students Address:

...................................................................................

Students Phone No:

...................................................................................

Accredited Assessor:

...................................................................................

Name of Units

Evidence to be collected:

...................................................................................
...................................................................................
...................................................................................

Where (Room)
Location
..............................

Date

...............................

Time ..............

........................... ROOM 401


Y

Has the arrangements for the assessment been reconfirmed?


Have any special needs been met (such as LL&N - or disabilities catered for)?
Was the purpose of the assessment explained?
Is the relevant competency standard available and understood?
Has the standard to be achieved (critical and percentage) explained?
Was the qualification outcome discussed?
Is it clear to the student what happens if student is not yet competent?
Details about other students (e.g. all are being assessed).
Was the appeals process clearly explained?
Was the evidence gathering method/s explained? (i.e. assessment matrix)?
Is the student aware of what records are to be kept?
Is the student aware of who has access to these records?
Is the student aware that a review checklist will need to be filled out?
Have the WHS issues to be observed covered?
Comments ................................................................................................................
..................................................................................................................................
..................................................................................................................................
..................................................................................................................................
I hereby confirm that the above points have been thoroughly explained to me and that I agree to
go through with the assessment.
Signature of the student .............................................................................................
Signature of the assessor .............................................
Date ..............................
60

ICANWK505A Design, build and test a network server Unit Guide

2014

Student Review Checklist


This checklist gives the Assessor important feedback on the assessment process you have just
experienced.
Please rate the following aspects of your assessment and make any recommendations for
improvement where applicable.

Low

I received adequate notice of the assessment.


Assessment purpose, procedures and arrangements
were explained fully.
My competence was assessed according to
competency and workplace standards.
The location and environment of the assessment
were appropriate.
I had sufficient opportunity to ask for explanation or
clarification where necessary.
I believe the assessor gathered sufficient evidence
to demonstrate my competence.
I know where the documentation will go now and
who has access to them.
Recommendations for improvement (if applicable): ....................................................
..................................................................................................................................
..................................................................................................................................
..................................................................................................................................
Assessment conducted on: ..................................

By: ..................................

Students name (optional) ....................................................


Assessors Name .................................................

61

High

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