WHAT IS THE OBJECTIVE OF THE DRUGS CONTROL DEPARTMENT?

That Drugs Control Department regulates manufacture and sale of drugs, excluding the
Ayurvedic and Unani medicines. The Department also enforces the provisions of Drugs
(Price Control) Order 1995 and Drugs & Magic Remedies (Objectionable Advertisements)
Act 1954. For this purpose, the department grants licenses to sellers and manufacturers of
drugs including homoeopathic medicines.
WHERE ARE THE FORMS FOR THE LICENCE(S) AVAILABLE?
Application for grant of licenses can be made on typed paper in prescribed format.
However, for convenience of public, the pre-printed forms are also available in the
department at a cost of Rs. 1/- per form. Applicaton Forms can also be download from
website of the department. The Department also issues a check list of documents (free of
cost) to be submitted along with application forms for licenses. The booklet giving details
about the different application forms, fees and other documents to be submitted along with
the application for llicenses and entitled Guidelines for obtaining Licenses Under Drugs
and Cosmetics Act and Rules is also available at the mail receipt counter, and its price is
Rs. 10/-.
WHERE ARE FEES TO BE DEPOSITED?
Fee(s) for license(s) is deposited in the State Bank of India, Phase_II, Mayur Vihar, Delhi
through Treasury Challan(GAR-6). Before depositing the fee, the treasury challans are
required to be submitted to the office for making an entry in the office records and also for
verification of Head of Account in which fee is to be deposited. Fee(s) for Grant and
renewal of Licences for chemist shops can be deposited only on the counter of Jeevan
Center Delhi at DHS Building F-17, Karkardooma, Delhi - 32.
WHERE ARE THE APPLICATIONS TO BE DEPOSITED?
Prescribed application forms, treasury challan receipt for licence fee along with documents
as per checklist are required to be submitted to the office at the main Receipt Counter and
Jeevan Center Delhi at DHS Building F-17, Karkardooma, Delhi - 32(Only Grant and
renewal of Licences for chemist shops).
WHERE CAN YOU GET MORE INFORMATION?
A Duty Officer is available in the office during office hours. Information regarding grant of
licences and other general information can be obtained from him.
TIME FRAME FOR DISPOSAL OF APPLICATION FOR LICENCES :-

Time
Time for grant of licences (if the
conditions are satisfied) or for disposal
of application.

Manufacturing
Licences
75 days of receipt of
application

Sale licences
35 days of receipt of
application.

GRIEVANCE REDRESSAL
If there is any delay, the applicants may contact the following officers: In charge
of the Division

For Sales Licences:

Meeting Time

Asstt. Drugs Controller,of the concerned Zone

12:00 Noon to 1.00 P.M.

For Manufacturing:
Asstt. Drugs Controller ,of the concerned Zone

--do--

If not satisfied:
With the above officers.
--do-Drugs Controller, 4th Floor, F-17, Karkardooma,
Delhi-32.
WHERE CAN YOU MAKE COMPLAINT?
Public can make complaint about spurious drugs, sale of habit forming drugs or about any
other contravention of the Drugs & Cosmetics Act and Rules and also about over-charging
by the chemists in case of sales of drugs to the Duty Officer, Drugs Control Department, F17, Karkardooma, Shahdara, Delhi-32 in writing or in person or on telephone No.
22393705 during office hours. Any urgent information after office hours can be given to
Divisional In charges at their residential telephones: 011- 25193318.
As a measure of urgent redressal of the grievances of the general public a board is
displayed in a prominent place in the department informing the public that Asstt. Drugs
Controller will be available in his office on every Wednesday between 11.00 to 1.00 PM to
attend to any grievances of the general public relating to the Drugs Control Department.
WHAT IS RIGHT TO INFORMATION?
Delhi Government has introduced Delhi Right to Information Act, 2001. Under this Act
Every Citizen of India has right to get any information about the departments. A person
who wants to get the information may contact the Information Officer at 4th Floor,F-17,
Karkardooma, Shahdara, Delhi-32 for further details any may apply on prescribed
proforma with prescribed fees.