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RESUME TIMES
Academic
Qualifications
Career Objective
Bachelor in
International
Hospitality
Management
B.A (Hons)
To be the image of
the organizations in
providing excellence
service through my
creating and engaging
experiences with
guests,
communication and
interpersonal skills
Diploma in Hospitality
Management
INTI College Sabah, Malaysia
affiliated with Laureate
International Universities.
(May 2009 - December 2011)
PERSONAL
TRAITS
Language
COMPUTER LITERACY SKILLS
Capabilities
OPERA MANAGEMENT SYTEM
TABLE MANGEMENT SYSTEM
INFRASY SYTEM
GALAXY LIGHTSPEED SYSTEM
DELPHI SYSTEM
CAREER
FOCUSED
TEAM PLAYER
OUTGOING
HIGH LEVEL
SELF
INITIATIION
SELF
MOTIVATED
WORKING EXPERIENCES
English
Malay
Mandarin
Hokkien
French Intermediate
ROOMS DIVISION
CORPORATE
TRAINEE
(Year 2014
2015)
Undergoing
developmental
curriculum includes
both operation and
administration
departments within
the hotel) and crossexposure learning via
the Shangri-La
Department
(September 2010
December 2010)
- Worked as receptionist
E-Cornell University
Leadership
Effective
Communication
Certified Course
(Year 2016)
Malaysia Association
Hotels and Tourism
Institutions certified
program in Front
Office Operation (Year
2015)
Bronze Medallion
Certified
(Year 2016)
Guest Excellence
Service Comment
Award
(Year 2014 & 2016)
- ORCs Survey
- TripAdvisor
- Telephone Operator
- Worked as concierge,
coordinates bellman on
luggage storage and
assisting deliveing the
luggage to guests room
settlement as a cashier.
ACHIEVEMENTS
CO-CURRICULUR
ACTIVITIES
REFERENCES
LEADERSHIP
PROGRAM
Jan 2004- Dec 2008
High School Prefect,
Head of Infrastructure
Department and
Committees for EXCO
Discipline
PROJECT
Youth Talent
Competition Charity
Event in Kota
Kinabalu by Dip.Hotel
Management
(June-July 2011)
HOPE Worldwide
Kuala Lumpur Charity
SHOWCASE
Event
http://sdrv.ms/13pZn
(May 2012)
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