Media Alert

Sigma Systems and ZON Multimedia to Share Service Transformation Case Study at
Management World 2010 Conference

What: Brian Cappellani, CTO and vice president of Engineering for next-generation OSS provider Sigma
Systems, will co-present a Successful Business Transformation case study with Henrique Manuel Zacarias, IT
director for ZON Multimedia, at TM Forum’s Management World 2010

Where: TM Forum’s Management World 2010, Successful Business Transformation Summit, Acropolis
Convention Center, Nice, France

When: Wednesday, May 19, 2010, from 4:00 p.m. - 4.30 p.m.

Case Study Presentation: “Growth through Next Generation Business Models: Unifying the Services Layer
for Subscriber Knowledge, Bundling and Personalization,” in the Successful Business Transformation
Summit

Details: Mr. Cappellani and Mr. Zacarias, will discuss “Unifying the Services Layer for Subscriber
Knowledge, Bundling and Personalization,” sharing insight into ZON’s own service transformation success.
The presentation will explain why removing back-office silos and unifying the services layer should be a
priority for next-generation operators for delivering a better customer experience. In 2009, Broadband TV
recognized ZON as the fastest-growing triple-play provider in Europe.

Service transformation is critical as operators seeking to remain competitive must be able to rapidly introduce
new services and bundles to subscribers, while reducing their own operational costs. Sigma Systems’ SOA-
based Service Management Platform enables operators to quickly and efficiently complete their service
transformation and begin rolling out new revenue-generating services on a single service fulfillment platform.
Sigma Systems’ OSS platform is a finalist in Total Telecom’s World Vendor Awards in the category of Best
Support System.

For more information about Sigma Systems or to arrange a meeting with Mr. Cappellani at Management
World, please contact Heena Mistry at heena.mistry@sigma-systems.com.

About Sigma Systems

Sigma Systems is the proven global leader in delivering advanced IP service fulfillment solutions. Sigma’s
powerful solutions enable the world’s Next-Generation Operators (NGOs) to Deliver a Rich Consumer
Experience through communications and entertainment services—over any access technology to any device.
The company’s award-winning solutions include order management, provisioning and activation, and active
mediation of residential and business VoIP, broadband, video, and triple-play and quad-play services. NGOs
around the globe — including Cox, YouSee, TELUS, Rogers and ZON Multimedia — trust Sigma for service
transformation and innovative solutions with market-leading expertise for the delivery of today’s—and
tomorrow’s—new services. For more information about Sigma, visit http://www.sigma-systems.com.

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Media contact:
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Sigma Systems
Francis Hopkins
Francis.hopkins@sigma-systems.com
240-752-7056