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TICS programme phasing of delivery

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TOPIC
INTERPRETING
PROCUREMENT
BSL

Telephone and tech


-no logy group

Face to face

November 2011
Interpreting
conference

201011

Quarter 1 April-June

Quarter 2 July-Sept

Quarter 3 Oct-Dec

Quarter 4 Jan-March

Secure agreement to go
ahead with BSL online
pilot with NHS GGC and
others TBC
Initiate contact with
SASLI around the
framework of standards
and procurement
Refreshed picture of
spend and suppliers to
NSS
Sub group agreement on
the way forward
Draft for telephone/F2F
guidance
Agree with group on
standards project
Discussion on
Procurement Framework
with Improvement
Service and COSLA

BSL online pilots start


Initiate discussions with
SASLI around framework
Progress evaluation work
for pilots (bringing in any
other online pilots) and
award contract

Work on the framework


Take a piece of the work
to the November
conference (maybe
some interim evaluation
of the online pilots)
Manage evaluation
contract
Contract to tender (or
alternative approach)
Telephone/F2F guidance
agreed
Database development
tendered out

Report on the evaluation


Put to BSL group, and
then also to IAG, the BSL
framework proposals

Recommendations for
Framework

Preliminary planning

Detailed planning and


invitations

Framework development
underway
Standards project is
complete
Support case for
qualifications led by
Crown Office
Conference held

Equality, People and Performance

Agreement with NSS on


way forward
Preliminary contact with
service providers (if
appropriate)
Discussion of database
Standards project
underway
Agreement on
development of a
Framework

Page 1

Tender awarded (or new


system starts)
Award of database
development for 2011/12

14 July 10

TICS programme phasing of delivery

TOPIC
NHS STAFF SKILLS
Staff training

201011

Quarter 1 April-June

Quarter 2 July-Sept

Quarter 3 Oct-Dec

Quarter 4 Jan-March

Outline of need

Initial discussion with


NES

Prepare programme for


11/12
Prepare programme for
11/12

Agree programme and


team input for 11/12
Agree programme and
team input for 11/12

Revive liaison with NHS


inform

Community engagement
around new content

Support to NHS inform


via Jane Weir
Support to NHS inform
via Jane Weir

Support to NHS inform


via Jane Weir
Support to NHS inform
via Jane Weir

Support to NHS inform


via Jane Weir
Support to NHS inform
via Jane Weir

Agree marketing on way


forward within NHS
inform
Support to NHS inform
via Jane Weir
Support to NHS inform
via Jane Weir

Plans for a project to


improve signage are
produced and shared
with Boards seeking their
engagement in a short
life working group.
Contact is made with
relevant Boards and said
Boards invited to form a
short life working group.

A short life working group Applicability of existing


is established and has
guidance is considered
met at least once.
and new guidance or
tools are considered.

Developments through
the short life working
group are communicated
and shared with Boards.

Work with Scottish


Government around
responses to the letter
from Kevin Woods re
RTT.

Models for accessible


appointments shared
with Boards.

Marketing
ACCESSIBLE
INFORMATION
healthinmylanguage
Standards
Procurement and
guidance for
translations and
alternative formats
WAYFINDING
Signage

Accessible
appointments

Equality, People and Performance

Page 2

Mapping takes place to


collate and share models
for promoting the
delivery of accessible
appointments.

14 July 10

TICS programme phasing of delivery

TOPIC
Pharmacy

COMMUNICATION
SUPPORT
Projects

Communications
support standards
February 2011
conference
Technology
development
STAKEHOLDER
ENGAGEMENT
Engagement with
communities
Engagement with
NHS staff groups
Engagement with
other statutory &
voluntary

201011

Quarter 1 April-June
Continued liaison with
GG&C

Quarter 2 July-Sept
Meeting with pharmacy
contacts to explore
issues and opportunities
for national work

Quarter 3 Oct-Dec
Engage with CS ref
group around initial
proposals

Quarter 4 Jan-March
Agree a programme of
national work for 11/12

Clarification of work
scope between CS and
Independent Living

Initial plans for projects


to agree with CS ref
group
Tender and award
projects
Contribute to Equalities
Unit work
Venue and date

Management of projects

Projects and conference


to complete and report
Complete planning for
11/12 CS work and agree
with CS ref group
Contribute to Equalities
Unit work
Event
Evaluation and report
Projects to complete and
report

Agreement that
Equalities Unit will lead
Initial discussions with
potential partners

Technology afternoon
held

Contribute to Equalities
Unit work
Programme and
invitations
One or two projects
commence

In accordance with the


TICS Communications
Plan and 3 year plan
Same

Continues

Continues

Continues

Continues

Continues

Continues

Same

Continues

Continues

Continues

Equality, People and Performance

Page 3

14 July 10

TICS programme phasing of delivery

TOPIC
Virtual learning
environment
CS reference group

Quarter 1 April-June
Resolve access
problems
Agree scope and
approach members

Interpreting advisory
group
TICS joint action
group

Agree scope and


approach members
17 May meeting and 23
June 3 year planning

201011

Quarter 2 July-Sept
Continue to develop
content and use
First meeting to agree
approach and
programme and second
meeting to review
proposals

Quarter 3 Oct-Dec
Check with users

24 August meeting and 4


August 3 year planning

22 November meeting

Second and third


meetings to commission
one or two projects and
plan CS February
conference

Quarter 4 Jan-March
Review and plan for
future development
Fourth meeting to review
progress and plan 11/12
work

Meeting TBA
Review of year

Abbreviations: IAG is Interpreting Advisory Group (to be established). CS Ref Group is Communication Support Reference Group
(to be established).

Equality, People and Performance

Page 4

14 July 10