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Personality Development and Team

APV India Pvt. Ltd.

Presented by:
Mr. Himanshu Kumar
Upadhyay Date: 26 &

In life, each situation that come before us, can be categorized

broadly into two areas

A.I.C. (Area in your control)

E.g., Preparation of any examination.

A.B.C. (Area beyond control)

E.g., Obtaining desired marks in examination.
Paradigm (दृिषकोण, नजिरया)

q Everybody has his own paradigm regarding any situation

or aspects of life.
q To understand other’s better, try to think what they
q It is better to shift your own paradigm. (AIC)
q Related Stories : Boy and Ugly Mother.

Swami Vivekananda: “First reform yourself before

you reform the world”.
What is Personality?
The part of a person that makes them behaves in a particular way in social situations, for
example in a friendly or unfriendly way, or in a confident or shy way. You use the word character
when you are talking about whether someone is good or bad, or honest or dishonest.
Meaning of Personality
  that makes a person distinctive.
Personality development is the development of the organized
pattern of behaviors and attitudes
Personality development occurs by the ongoing interaction of
temperament, character, and environment.
q Growth of habitual patterns of behavior in childhood and
q An improvement in all spheres of an individual in life, be it with
friends, in office or any environment
q An improvement in all spheres of an individual in Life, be it with
friends, in office or any environment
Identify your Personality
Choose one aspect of the behaviors which you best correlate to from among the four options
mentioned below from each of the 40 items.

1.  Animated Adventurous Analytical  Adaptable

2.  Persistent  Playful  Persuasive  Peaceful

3.  Submissive  Self-sacrificing  Sociable  Strong-willed

4.  Considerate  Controlled  Competitive Convincing

5.  Refreshing Respectful  Reserved  Resourceful

6.  Satisfied  Sensitive  Self-reliant  Spirited

7.  Planner  Patient  Positive  Promoter

8.  Sure  Spontaneous  Scheduled  Shy

9.  Orderly  Obliging  Outspoken  Optimistic

10.  Friendly  Faithful  Funny  Forceful

11.  Daring  Delightful  Diplomatic  Detailed

12.  Cheerful  Consistent  Cultured  Confident

13.  Idealistic  Independent  Inoffensive  Inspiring

14.  Demonstrative  Decisive  Dry Humor  Deep

15.  Mediator  Musical  Mover  Mixes easily

16.  Thoughtful  Tenacious  Talker  Tolerant

17.  Listener  Loyal  Leader  Lively

18.  Contented  Chief  Chartmaker  Cute

19.  Perfectionist  Permissive  Productive  Popular

20.  Bouncy  Bold  Behaved  Balanced

Identify your Personality (Contd…)
21. Brassy  Bossy  Bashful  Blank

22.  Undisciplined  Unsympathetic  Unenthusiastic  Unforgiving

23.  Reluctant  Resentful  Resistant  Repetitious

24.  Fussy  Fearful  Forgetful  Frank

25.  Impatient  Insecure  Indecisive  Interrupts

26.  Unpopular  Uninvolved Unpredictable  Unaffectionate

27.  Headstrong  Haphazard  Hard to please  Hesitant

28.  Plain  Pessimistic  Proud  Permissive

29.  Angered easily  Aimless  Argumentative  Alienated

30.  Naïve  Negative attitude  Nervy  Nonchalant

31.  Worrier  Withdrawn  Workaholic  Wants Credit

32.  Too Sensitive  Tactless  Timid  Talkative

33.  Doubtful  Disorganized  Domineering  Depressed

34.  Inconsistent  Introvert  Intolerant  Indifferent

35.  Messy  Moody  Mumbles  Manipulative

36.  Slow  Stubborn  Show-off  Skeptical

37.  Loner  Lord over others  Lazy  Loud

38.  Sluggish  Suspicious  Short-tempered  Scatterbrained

39.  Revengeful Restless  Reluctant  Rash

40.  Compromising  Critical  Crafty  Changeable

To know the results, the test may be given online from the following url.
Types of

Temperament theory has its roots in the ancient four humors theory. It may

have origins in ancient Egypt or Mesopotamia but it was the Greek
physician Hippocrates (460-370 BC) who systemized and developed it into a
medical theory. He believed certain human moods, emotions and behaviors were
caused by body fluids (called "humors"): blood, yellow bile, black bile,
and phlegm.

Each of the four types of humours corresponded to a different personality type


q Choleric

q Sanguine

q Melancholy

q Phlegmatic
The Choleric

Born leader.
Good Organizer.
Must correct wrongs.
Strong willed and unemotional
Isn’t interested in understanding other’s paradigms.
The Sanguine
Extrovert, pleasing personality
The Story teller – the life of a party
Very Physical – holds on the listeners
Emotional and expressive
Has fun where-ever they go.
Makes friends easily
Prevents dull moments.
Likes spontaneous activity.
The Melancholy
Deep and thoughtful
Analytical, genius prone, gifted.
Set high standards
Neat and tidy
Deep concern for other
A pessimistic by nature.
A moody person
The Phlegmatic
The introvert, watcher
Easy going, relaxed and well balanced.
Happily reconciled in life.
Competent and Steady
Avoids conflict.
Dry sense of humor
A lazy fellow.
Cholerics think that life is not worth living unless
they are doing something

Sanguines think that life is not worth living unless

they are talking/having fun.

Melancholy think that life is not worth living

unless they are thinking.

Phlegmatics think that life is not worth living

unless they are relaxing.
How to get along with other

q A melancholic wife.
q Keep things neat and tidy.
q Be considerate about her feelings.
q A choleric customer.
q Be precise.
q Follow his/her plans.
q A sanguine boss.
q Add fun element when trying to convince him/her.
q Be a good listener and be patient enough to listen to his/her stories.
q A phlegmatic junior.
q Need to be pushed further on expressing himself.
Conflict and Communication

q Disagreement
q Poor Communication
How do we express ourselves?



Accessing Listening
We learn by 5 senses
How do we remember things?

q 10% by what we read.

q 20% by what we hear.
q 30% by what we see.
q 50% by what we see and hear.
q 70% by what we say as we talk.
q 90% by what we say as we do a things.
How to talk to people?

q Remember that people are more interested in themselves than

in you.
q Stop using: I, me, mine and my
q Start using: you and your.
q Talk to people about themselves.
q Ask them question and ask for their opinion.
q Think FORM
q Family
q Occupation
q Recreation
q Motivation
q Get them to start talking about themselves and their families.
How to make people feel important?

q Listen to them skillfully.

q Use their names as often in the conversation.
q Applaud and complement them.
q Pause before answering their question.
q Acknowledge people who are waiting to see you.
q Show your concern for them.
q Spend your time being impressed not impressive.
Two different Scenarios started
same but ended differently

q Because it depends on how we react.

q Use 90/10 principle.
§ Spend 90% of time on AIC
§ Spend only 10% of time on ABC
How to listen to people

q Look at the person talking.

q Pay attention to them and lean towards them whilst listening.
q Do “Active listening”.
q Ask pertinent questions.
q Do not interrupt- even if you have something interesting to say.
q Listen twice as much as you talk.
q Use the third ear. Listen unsaid(body language).

“Big people monopolize listening but small people monopolize talking”

How to influence people?

q Find out their “hot button”.

q Do this by asking them questions.
q Then show them how they can get what they
want by doing what you want them to do.
q Give people choice between two yes questions.

“If you ask five times why, then there are every chances that he
might speak the truth”

How to set people moods?

Greet them all with a genuine smile.

and watch their reaction.

Give “yes” and “no” option.
How to praise people?

q Become good finder?

q Look for something and somebody to praise and then do it.
q Be generous with your praise.
q Do not flatter – It becomes obvious.
q Praise the act and not the person. State the what and the why.
q Always praise the person so that it is heard by as many persons as possible
How to criticize people?

q Don’t do it?

q Do it in absolute privacy if necessary?

q Criticize the act – never the person.

q Criticize only once for a wrong.

q Ask for Co-operation.

q Spend 90% of time looking for a solution.

q Any fool can criticize and condemn.

q Never lose your temper.

q Sandwich effect.
Anger Management

Story regarding hammering nails in wood
Hammer one nail for each instance of anger

Pull a nail out on every occasion anger was controlled.

Even after pulling out nails the holes are left behind.

Write anger journal.
How to build relationship

q Remember that each person is important. (Story – Security Guard).

q Step out of your comfort zone to know others.

q Know dreams, goals and aspirations of others.

q Express Genuine concern

Team Building
My Team and I

Definition: Group working towards a common goal.


Most Import part of team is, I


An example of a small team: A married couple

Why should we work as a team?

● Together
● Everyone
● Achieves
● More

q Story related to measuring strength

of 2 horses
q H1 4500 pounds
q H2 4250 pounds
q H1 + H2 12300 pounds

q A team can do more than individuals.

q It makes
q More resources
q More energy
q More Ideas
Why do teams fail?
Poor Leadership
No Trust in Team Members
Poor Time Management
Ineffective Team meetings
Poor Role clarity

Leads to incompetent team members working on a task.


Leads to flawed end result.

Flawed company policy

q Due to not ready for change.

q Bad timing.
q Example of Henry Ford ‘T’ model(black color, stopped innovation)
q Example Swiss Vs Digital watches(Japan)
Inadequate Interpersonal skills
Unable to read personalities

q Example: A sanguine accountant

q Example: A Melancholy marketing personnel.

q People work on an average up to 30% of their efficiency.

Team Building

Most Important things are :

q Transparency
Example : Chinese famous whispering game .
This game tell us that whenever we want to say anything to anybody then
mouth to mouth talk should be because everyone has their own filter.
q Trust
Trust is the main issue in the team.
Example : trust gives strength to the person on the basis of that persons can
fly in the air as stuntmen who perform in the air because of trust of their team
q Communication
In the team it is very necessary that every message should be received by
How to build a good and effective
q Good Leadership
q Trust between team members
q Good Time Management. Make sure what is urgent and important.
q Share knowledge, resources and information
q Be Confident, Take decisions, Add value in meetings
q Every one has some significant importance in the team
q Take ownership
q Listening skills must be good
q Positive attitude
q View other suggestions seriously
q Be Transparent
q Each person to put in right place
q Everyone has to buy the vision of team
Points about leadership and
q Everybody works for either of two reasons
q Avoid some pain
q See some gain

q Example “ Burn your boat” : No retreat

q Casting the vision for the team
q Paint the big picture
q May need to give up personal agendas for big picture
q Call right players. There are three types of players
q People who don’t want the ball
q People who want the ball but shouldn’t get it.
q People who want the ball and should get it.
Be a good team member

q Be secure

q Get to know yourself

q Trust your leader

q See the big picture

q Rely on your experiences

There is a price of success
Action Plan

q PMA: Positive Mental Attitude

q Remember
q What gets measured gets done

q What gets rewarded gets done

q What gets recognized gets done.
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