Resume for Debra Rhine

Contact: Debrarhine@yahoo.com
(858) 752-4742
http://www.linkedin.com/in/debrhine

Technical summary
Excellent experience as a Project Manager, Senior Business Analyst, Cognos Business Intelligence
Developer with Datawarehousing / ETL expertise, focused on Best Practices. Expertise in Hospitality and
Gaming industry focused on application integration levering Business Intelligence Tools. Liaison between
Functional Areas and IT taken on roles as Quality control and Assurance and Project Manager.

Skills
Extensive knowledge of diverse Business Intelligence tools, databases, operating systems and
software applications including Cognos BI, Enterprise Planning - EP, Contributor, Decisionstream /
DataManager, Infinium ERP, PeopleSoft ERP, SharePoint, Costpoint, Remedy, Oracle, and SQL
Server

Professional Experience
Client: S.A.I.C; CA - Role: Costpoint / Cognos Business Analyst / Developer

Duration: Feb 2009 to March 2010

Fortune 500 Organization supporting Government and Defense Contracts Worldwide. SAIC Implemented
Delteks Costpoint Application to track and report on all Projects and Contracts. Project consisted of 12
Business Analysts, 15 Report Developers and 3000+ end users.

Responsibilities:
• Business Analyst developing Reporting Requirements with end users, replacing hundreds of
legacy reports with Cognos Business Intelligence reports.
• Coordinated and created detailed Reporting Specifications
• Managed end user relationship(s) with 25+ end users from various Business Units, to ensure
their expectations were being met
• Conducted end user Cognos Reporting training sessions
• Cognos Report Developer using Studio Suite v 8.3
• Ensuring SOX and client reporting requirements & compliance
• Experience with Sharepoint to track and monitor progress
• Took on role QA role, testing and validating 100’s of Cognos Reports.
• Tested multiple Cognos environments using Cognos Upgrade Manager tools.
• Utilized Remedy for all incident tracking and Report migration from Development to QA to
Production.

Client: Venetian; Irvine, CA – Role: Lead Consultant with Parson Consulting

Duration: August 2008 – January 2009
Global consultancy specializing in process improvement and business intelligence.
Responsibilities:
• Address clients’ Cognos Business Intelligence reporting needs, including traveling to client locations
and developing strategy to achieve project objectives and deadlines
• Committed extensive time and productivity to achieve crucial goals, including working over holiday
weekends to develop and meet reporting deadlines.
• Identified and successfully resolved deficiencies in clients’ design to improve performance and
efficiency
• Assisted with implementation of Enterprise Planning, integrated to Financial Datamart, using Cognos
BI Reporting for a major Hospitality & Gaming client in Las Vegas, NV.
• Took on Roles as Cognos Developer, ETL Designer and Developer

Client: Various clients in the USA Role: Consultant / Project Manager with Synthasys
Duration: Feb 2007 – Aug 2008
Boutique consulting company specializing in Cognos business intelligence implementations and
reporting, as well as support, upgrades, and client review.
Responsibilities:
• Performed 10+ Cognos installs from the ground up, including configuration, custom framework
modeling in various environments.
• Completed 4 Cognos Upgrade projects, migrating from Report Net to Cognos 8
• Managed in-house client resources to ensure project deliverables and timelines were being met
• Maintained detailed project work plans and schedules using client specified tools
• Traveled to clients across the country to install and configure Cognos BI products, including assisting
with all client reporting requirements
• Provided on-site customer workshops, assisting end users with creating their own reports, as well as
managing data warehousing projects for Daily Operational Reporting or Daily Flash Reporting
• Supported Gaming & Hospitality clients Infinium ERP Applications
• Saved clients an average of $15,000 by completing installation projects quickly and efficiently
• Empowered greater productivity and saved clients time and money by utilizing clients’ reports and
data during training workshops
• Client Projects completed on time and within budget:
o Cognos v8 Installation and Reporting Workshops – 4 Indian Casinos nationwide
o Cognos v8 Data Manager Data warehouse – one Indian Casino & one Las Vegas client

Client: Las Vegas Valley Water District; Las Vegas, NV – Role: Business Analyst / Project Manager
Duration: Nov 2005 – Mar 2007
The water provider for the city of Las Vegas, NV, created a new start up operation/venue focused on
conservation: the Springs Preserve – www.springspreserve.org.
Responsibilities:
• Supported enterprise level operations at Las Vegas Springs Preserve; implementing the front
entrance ticketing, Retail applications, including various sales, inventory, Sales & Marketing and fund
raising
• Responsible for detailed across project plans for all in-house applications, including upgrades and
new software implementations.
• Project Management duties included managing vendor resources and deliverables to ensure project
success.
• Provided efficient support such collection management applications as Ke Emu, providing consistent
quality assurance and upgrades, as well as collaborating with vendor to support end user
• Supported fundraising application Blackbaud and its modules to optimize end user productivity, as
well as Omni ticketing application to create 5 custom-built ticketing kiosks
• Implemented Sage Software ACT! 2007 for Workgroups within 2 months, serving as project manager,
used to monitor sales opportunities for the Departments of Group Sales & Marketing
• Interfaced to all software vendors, creating RFP’s based on business requirements, performed
vendor evaluations, contract reviews and project implementation plans
• Determined ideal CRM application along with sales team, including vendor negotiations, product
installation, and end user training and support

SABBATICAL January 2005 – November 2005

Assisted family members on the east coast in South Carolina.

Company: Fair Isaac / HNC Software; San Diego, CA – Role: Financial Systems Application
Developer / Project Manager
Duration: Jan 2001 – Dec 2004
Provider of consulting services and enterprise decision management systems and developer of the FICO
score system, serving over 1,400 financial service providers. Formerly HNC Software.
Responsibilities:
• Developed innovative software solutions for financial service organizations such as Toronto Dominion
Bank, Bank of Canada, Chase Manhattan and Capital One
• Applications generated over $1 million in revenue for the company, as well as saving average client
over $500k in reduced labor expense.
• Supported enhancements to the products incorporating all credit bureau changes.
• Managed team of in-house Developers and Quality assurance on new development projects
• Projects completed on time and within budget:
o Capstone Fraud Detection interface to First Data Corporation Application
o Capstone Dunn and Bradstreet Commercial Credit Decisioning Application
o Capstone Experian Business Commercial Credit Decisioning Application

ERP IMPLEMENTATION PROJECT MANAGER CONSULTANT July 1992 – January 2001

• Coordinated project management for clients on ERP software implementations, as well as providing
knowledge transfer to IT departments and software end users
• Managed team(s) of IT resources and client resources to ensure projects remained on track
• Provided Management with status reports based on their requirements
• Conducted status meetings with team members
• Provided Issue tracking, resolution and documentation, per client requirements
• Maximized value to clients by writing all conversion programs and financial reports, designing
technical specifications, conducting on-site training, and creating account charts for clients
• Projects completed on time and within budget:
o U.S. Mint – Washington, DC – PeopleSoft ERP Financials
o Babcock & Brown – San Francisco, CA & London, UK – Flexi ERP Financials
o Excite – San Jose, CA – Flexi ERP Financials
o Promon Engineering – Sao Paulo, Brazil – Flexi ERP Financials
o Northwestern Public Service – Huron SD – Infinium ERP Financials
o Southern Union Gas – Austin, TX – Infinium ERP Financials
o Missouri Gas Energy – Kansas City, MO – Infinium ERP Financials
o Universal Studios Hollywood – Hollywood, CA – Infinium ERP Financials

OTHER RELEVANT EXPERIENCE

Company: Zoological Society of San Diego; San Diego, CA – Role: Manager – Information
Systems
Non-profit organization which owns and operates the renowned San Diego Zoo and Wild Animal Park.
Responsibilities:
• Coordinated all IT organization operations, including vendor negotiations, software selection, project
management, and in-house hardware acquisition and software development
• Directed a team of 15 consisting of IT programmers, operations staff and data entry professionals
supporting over 300 users and multiple locations
Developed strong budgeting skills to work within the limited funds of a non-profit; saved $100,000s
by using “off the shelf” products for front entrance

Professional Development
• Member PMI
• PMP Certification: Project Management Professional Courses, Las Vegas, NV, February 2008
• IBM/Cognos Application Analytics Framework – Irvine, CA, August 2008
• IBM/Cognos Data Manager – Irvine, CA, July 2007
• IBM/Cognos Framework Manager – Irvine, CA, March 2006

Education
Bachelor of Arts – Management Information Systems – National University – San Diego, CA
GPA: 3.8 ● Courses in Cobol Programming and IT Project Management