SHAIK ABDUL SALEEM

Email: abdulsaleem1984@gmail.com
Contact: +966-558519603 (KSA) | +91-8121705350 (IN)
Educational Summary:
Bachelor of Computer Sciences from Sri Krishna Devaraya University.in
2004
Master of Computer Applications from Jawaharlal Nehru Technological
University.in 2008
Professional Summary:
7 Years of Professional Experience in Telecom Industries for Managing &
Administration of OSS/NMS. 2G NMS & OSS NetAct Engineer at NOKIA
NETWORKS, Riyadh, Kingdom of Saudi Arabia since 2012 & NMS Engineer
at Reliance India, Hyderabad.
Technical Skills:
Operation Support System: Nokia OSS Software - NSN NetAct 5.x & 15.x,
Performance Manager & Global Reporter
Operating Systems:
UNIX/Solaris, Redhat Linux 5.x, Microsoft Windows
2000 -2008 Server
Language:
SQL, PL/SQL Basics.
Database:
Oracle 9i, 10g & 11g
Hardware:
Intel Based HP Blades System
Tools:
RMAN, OEM, EXP, IMP, Data Pump, NetCA
(Network Configuration Assistant).
Certificate of Appreciation in recognition of the outstanding contribution to
the successful achievement of STC Project for the year of 2014
Brief Profile:
Around 7 years of experience in Networking and System
Management.
Working in STC since 3 years as a NMS & OSS engineer Through
NOKIA
Troubleshooting the NSN NetAct 15.x ,8.x and 5.x, global reporter,
Nokia Performance Manager and advanced monitor issues as per
the SLA customer milestones
Troubleshooting of issues by collecting and analyzing the logs and
escalating to the next level to find the root cause for the reported
problem.
Cooperate with Network Element team to solve complex matters
Resolving Trouble Tickets in the BMC Remedy tool.
Raising the tickets to the next technical level for further support and
its resolution.
Troubleshooting of issues related to the OSS-CEM product family
Complete Creation of Nokia GSM sites IP /TDM i.e., Multi
radio/Flexi/Ultra/Metro BTS 900MHz, 1800MHz)

To define the complete data of GPRS.

Implementation of BSS frequency schemes together with Frequency
planning department.
Monitoring the Alarms for BTS, BCF and ET (transmission).
Define / implement the neighbors / handover of the sites.
Rectifying the different nature of the faults of the sites.
Creating the External Alarms in the system, defining the classes of
alarms, text of alarms.
Monitoring of the alarms for the BTS, BCF etc.
Testing the transmission of Sites.
XML,MML scripting, UNIX tools and commands
Testing new sites with loop & ABIS Test for announcing as
integrated.
Re-homing of sites from old BSC to New BSC from CM-Operation
tool.

NSN ~ NOKIA NETWORKS

Nokia Networks is a multinational data networking and
telecommunications equipment company.
Client: STC ( SAUDI TELECOM COMPANY )
Period: March, 2012 Till Date
Role: Sr. Engineer
Team Size: 8

Troubleshooting BSC, sites fault related issues

User id creation, deletion, modification.
Generation of reports using Net-act and Citrix command session on
Linux.
Supported for Up gradation of OSS. (5.0 to 5.2 version).
Knowledge of Net-act OSS scripting and commands for preparation
of reports automatically.
Supporting OSS offline backup activity.
Given support for swapping of 2G sites to one BSC to another.
Testing & analysis of data calls and voice calls.
Monitoring the automated alarm dispatch tool.
BSC health check up and analysis
Signaling links state.
Diagnosis of N/W elements for faults.
Software fallback creation and maintenance.
Performing first line maintenance, test and diagnosis of faults.
Alarms analysis, escalation, troubleshooting and preventing fault
propagation and ensure Network availability.
Real time monitoring the BSS Networks.
Troubleshooting the BTS faults
Network Performance Reports and Outage Report analysis.

Reliance Telecom Company

Reliance Telecommunications Limited, a Reliance group company offers
GSM mobile services GSM service under the brand name of Ambani.
Client:
Reliance Telecommunication Ltd
Period:
July, 2009 Oct, 2011 26 months
Role:
Engineer
Team Size: 6

Independently perform installation and commissioning of Netact

Systems.
Participate in Netact Software Upgrade and be responsible for whole
or portion of the upgrade task.
Ensure Best-in-Class 24x7 end-to-end technical support services.
Fast customer response times that satisfy customer SLAs
Proactively work on cases and communicates updates to key
stakeholders.
Participate in emergency support activities.
Working as a team (R&D) to solve complex Issues in customer
network.
Responsible to collect and analyze the symptoms to find the root
cause for the reported problem.
Raising the tickets to the next technical level for further support and
its resolution.

Personal Details:
Name:
Shaik Abdul Saleem
Nationality:
Indian
Date of Birth:
10-06-1984
Marital Status:
Married
Passport Status: Valid
Declaration: I hereby declare that the above written particulars are true
to the best of my knowledge and belief.

Shaik Abdul Saleem