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IN THIS ISSUE

Quote of the Day

Guess the Logo

Just For Laughs

Spice RECALL

Internal Job Postings

Snapshots

Airline Trends/ Test

Your Knowledge

Food for Thought

The Extra Mile/

Appreciations

Contributed by Mr. Sundaram Ganesan

If you are not big enough to lose, you are not big enough to win.
If u have decided to be happy, no one can stop you..
If u have decided to be unhappy, no one can help you.

This is a corporate charter airline

based in Switzerland, with subsidiaries under a separate AOC in Malta
and Kazakhstan, and regional branches in
Russia, the United States, Bahrain and Aruba.
TURN TO PAGE 6 FOR THE ANSWER
Enjoying a leisurely first class nap in economy .
Contributed by Mr. Divyat Pathania,Customer Relations

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- Airport Services Training Team

Terms of Carriage
The carriage of a Guest is subject to SpiceJet regulations relating to the conditions of
Non-International Carriage (Passenger and Baggage) framed in accordance with
The Carriage by Air Act, 1972 and Notification regarding application of the
Carriage which is non-international. These regulations are known as SpiceJet
Non-International Carriage (passenger and baggage) Regulations 1992. The
liability of the company for damage sustained in the event of the death or
wounding of a passenger or any other bodily injury suffered by a passenger or
by his registered baggage during the course of carriage by air will be governed
by the provisions of sections 4,5,6 and the rules contained in the Second Schedule of Carriage by Air Act 1972 with certain exceptions, adaptations, modifications, etc. as notified in the Govt. of India, Ministry of Civil Aviation Notification
and as amended from time to time. All disputes shall be subject to jurisdiction of
Delhi only.
SpiceJet is a ticket less airline. An itinerary does not constitute a document of carriage.
The Booking in the SpiceJet database is the primary record of carriage and in the
event of any differences between the itinerary and the Booking in the SpiceJet
database, the Booking will prevail.
All Guests, including children and infants, must present valid identification at check-in.
It is your responsibility to ensure you have the appropriate travel documents at
all times.
All Foreign Nationals/Non-Indian Nationals/NRI need to carry their Passport with
valid documents for their travel to Port Blair(Andaman and Nicobar Island).All
NRI must have PIO or Passport with valid documents.
Check-in starts "2 hours" before scheduled departure, and closes 45 minutes prior to
the scheduled departure time. Guests are requested to report at least 2 hours
prior to departure time, at SpiceJet Check-in counters.
Cancellation / Changes within "2 hours" of departure or failure to check-in for a SpiceJet flight at least 45 minutes prior to the scheduled departure time will result in
the fare being forfeited.
Itinerary printouts with the name of the Guest will be checked at the time of entering
the terminal and at the check-in counter. Guests who do not have the same are
requested to collect the printouts from the SpiceJet office located outside the
departure terminal. A charge of INR 100/- will be levied for each print of an
Itinerary / Ticket from any of the SpiceJet Ticketing Counters / Offices across
India (charges not applicable for fresh bookings).This fee is applicable only on
requests for a print of an existing itinerary / ticket, already paid for.Please note
the Itinerary Printout Fee towards re-printing of each Itinerary Ticket is reflected under the "Itinerary Printout Fee - INR 100" column on the printout.
Schedule is subject to change and regulatory authority approvals.
Guests may carry a maximum of one piece of cabin baggage, as defined by BCAS guidelines, with an additional restriction of maximum weight of one piece of 7 kg, not
to exceed 55cm + 35cm + 25cm (Total 115 cm). Due to airport security regulations, no cabin baggage is allowed on any flights originating from Jammu
and Srinagar airports.
SpiceJet allows its Guests to check-in up to 20 kg of luggage, not to exceed 158 cm in
overall dimensions (L+W+H), per paying passenger. Baggage in excess of 20 kg
is subject to a fee (Rs.250 per Kg) to be paid at the airport at check-in. SpiceJet
will accept excess baggage if space permits. SpiceJet may refuse to carry any
luggage that does not comply with its policies.
Any spicy promotional / auction fare purchased in conjunction with return fare cannot
be cancelled or changed.
Where bad weather or instances beyond SpiceJet control has resulted in your flight
being cancelled or delayed, SpiceJet will try to assist you to get to your destination, but will not be liable in any way for the delay or cancellation.
SpiceJet assumes no liability for wear and tear to luggage (scratches, torn zippers,
straps, wheels, handles, scuffs, dents, soiling or manufacturer defects).
SpiceJet does not connect to other airlines; therefore, SpiceJet is not responsible for any
losses incurred by our Guests while trying to connect to or from other airlines.
The consumption of alcohol is prohibited on all SpiceJet domestic flights.
SpiceJet reserves the right to refuse passage to any passenger that is under the influence of alcohol or drugs, or where SpiceJet believes it is necessary for the safety
and comfort of you or other Guests or for the protection of property.
Smoking is not permitted on any SpiceJet aircraft.
SpiceJet highly recommends that you remove all valuables (cameras, jewelry, money,
electronics, perishables, etc.) and medication from your check-in luggage and
place them in your carry-on. SpiceJet will not accept responsibility for these
items.
In case, the passenger decides to carry any valuables in their checked-in baggage
against the above advice; they will do this at their own risk and shall not hold
SpiceJet responsible for any pilferage / damage / etc. to such valuables. They
shall lay no claim against SpiceJet, its employees, agents, successors etc in this
regard.
Guests will be subjected to a security screening prior to boarding the aircraft. This is
mandatory per Indian Regulations.
The company reserves to itself the right, without assigning any reason, to cancel or
delay the commencement or continuance of the flight or to alter the stopping
place or to deviate from the route of the journey or to change the type of aircraft
in use without thereby incurring any liability in damages or otherwise to the
passengers or any other person on any ground whatsoever. The Company also
reserves to itself the right to refuse to carry any person whom it considers unfit
to travel or who in the opinion of the company may constitute risks to the
aircraft or to the persons on board.
If at any stage it is found that the aircraft with the booked load or passengers will be
over loaded, the Company will have the right to decide which passengers or

articles shall be off-loaded and such decision shall be binding.

The Company is not liable for any loss or damage occasioned by delay in the carriage by
air of passengers or baggage. Receipt without complaint of registered baggage
on the termination of the journey shall be prima facie evidence that the baggage
has been delivered correctly and in good condition.
The Carrier's liability for loss or damage to baggage is limited to Rs 200 per kg with a
maximum of Rs 3000 only. The Carrier assumes no liability for fragile or perishable articles.
The reservation itinerary issued by the Company shall be subject to rules of cancellation made by the Company for the time being in force, which may be seen at our
website www.spicejet.com or at our offices on request.
In the event of death of a passenger, or any bodily injury or wound suffered by a passenger which results in a permanent disablement incapacitating him from
engaging in or being occupied with his usual duties or business occupation, the
liability of the Carrier for each passenger shall be Rs 750,000 only if the passenger is 12 years or more of age and Rs 375,000 if the passenger is below 12 years
of age on the date of the accident.
Children under the age of 12 require adult accompaniment at all times. SpiceJet will
accept children aged between 5-12 years traveling alone as unaccompanied
children (as per UNMR inventory). SpiceJet will charge a fee of 1500INR for each
one-way journey for unaccompanied minors. Guests should complete and sign
an Unaccompanied Minor Form at the departing airports.
SpiceJet shall not be liable for any damage(s) resulting from acts of error or omission in
timetables or other published schedules, representations made by its employees, agents or representatives with regard to the date and/or time of departure/
arrival or operation of any flight except in cases where it is proved that the
intention is to cause such damage.
SpiceJet sells snacks/refreshments and juices on selected flights.
Infants under the age of 2 years, and not occupying a seat, are subject to a fee of Rs.
1000.
The use of wheelchairs is limited to only 4 guests per flight, which needs to be booked
in advance through our guest Sales & Service Reservation center. There is no
charge for this service. SpiceJet also offers appropriate assistance to blind
passengers.
Sports/Skiing equipment, Golf bags, Large Musical instruments, Bicycle, Surf Boards,
LCD and LED TVs of size more than 39 inches and other such large and/or oddsized items submitted as Checked Baggage will be subject to a fee as detailed in
the below grid:

Sports equipment below 10kgs would be charged with a fee as mentioned above. Any
Sports equipment above 10kgs would be charged with above mentioned fee and
normal excess baggage charges would be applicable. Eg: A Guest carrying a golf
kit weighing 14kgs would be charged 1800 INR(as per above mentioned
charges+ excess baggage charges at 200 INR per kg).
Carriage of LCD / LED TVs on board its flights is as under:
Maximum two (02) LCD / LED TVs can be carried by one Guest as checked in baggage.
Maximum size of LED / LCD TV that shall be accepted for carriage is 55 inches.
For any baggage weights exceeding the applicable free checked baggage allowance, the
normal excess baggage charges will be levied in addition to the rate detailed in
the above grid.
Carriage of TVs shall also be governed by other applicable terms and conditions contained in SpiceJet Conditions of Carriage with regard to carriage of fragile items,
etc.
Guests from another country to an Indian city and travelling onwards by SpiceJet to a
domestic sector booked under the same PNR will not be charged any additional
excess baggage or handling charges for any above mentioned articles at the
transit station.
In case of SpiceJet connecting flight after arriving in India from another country, on a
separate PNR, the charges for handling of any above mentioned articles will be
INR 1000 per piece in addition to the fee charged in origin station.
Connecting Guests under same PNR from a foreign Origin country to other foreign
country destination via India on SpiceJet shall be charged fee as per grid above
and additional USD 40 (equivalent to INR 2000 charges that is ex-India to
international).

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Dear All,
We are inviting in-house applications for the position of SECURITY SUPERVISORS ALLAHABAD,
LUCKNOW, MYSORE AND PONDICHERRY
Designation: Supervisors
Department: Security
Locations: Allahabad, Lucknow, Mysore, Pondicherry
Education Qualification: Minimum Graduation
Specific Responsibilities:

Shall be security in-charge of the station and manage all security related issues.
Responsible for effective deployment of security staff as per requirements of security programme.
Maintenance & upkeep of all security related documents.
Liaison with local security & regulatory authorities.
Assist Station manager in all security matters.

Skill Sets
The ideal candidate should possess:

Thorough knowledge of AVSEC procedures & norms.

Exposure to all airport allocations.
Strong decision making and problem solving ability.
Ability to work under pressure.
Proficiency in computers.
Good presentation and communication skills.
Team management and Supervisory skills.
Qualities of being -Organized, Disciplined and Result Oriented.
Ability to be a change agent and bring about improvement in processes and procedures.

Eligibility:

Security Staff with Minimum 05 yrs experience in Aviation

Minimum Tenure with SpiceJet 02 years
Holding valid Screener License
Candidate must be open to relocation

Please Note:
All applications to be sent with an NOC from the respective Station / Departmental Heads at cvs@spicejet.com
on or before Friday- 4th Jan13.

Best Regards,

Human Resources

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Dear All,
We are inviting in-house applications for the position of STATION IN-CHARGE ALLAHABAD, LUCKNOW, MYSORE AND PONDICHERRY
Designation: Station In-charge
Department: Airport Services
Locations: Allahabad, Lucknow, Mysore, Pondicherry
Education Qualification: Minimum Graduation
Specific Responsibilities:

Responsible for timely arrival and departure of flights and handling emergency situations.
Well conversant with the details of the arrivals / departures.
Managing travel of VIP/CIP, and assign staff for the purpose.
Effective management of available resources including manpower.
Resolving issues of employees, counseling and guiding them and act as mentor.
Render all possible assistance to other departments in disposing of commercial related complaints and
in ensuring on-time performance.
Monitor delays, disruptions, diversions of flights and deploy necessary staff at such locations to ensure
that no untoward incident takes place.
Liaison with other agencies working at the airport.
Provide accurate and complete information of all operational incidents/developments and other matters
with regards to the station by the quickest means of communication.
Take prompt actions on all the incidents, carry out on-the-spot enquiries into the case of theft/pilferage,
intervene in cases of violation of handling procedures/regulations and submit report without delay.
Other duties as assigned from time to time.

Skill Sets
The ideal candidate should possess:

Knowledge of all Airport Functions

Exposure to all airport allocations
Good Communication skills and personality
Team management and Supervisory skills
Qualities of being -Organized, Disciplined and Result Oriented
Ability to be a change agent and bring about improvement in processes and procedures

Eligibility:

Relevant airline experience of minimum 07 years.

Minimum Tenure with SpiceJet 02 years

Please Note:
All applications to be sent with an NOC from the respective Station / Departmental Heads at cvs@spicejet.com on or before
Friday- 4th Jan13.

Best Regards,
Human Resources

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Dear Sir,
I am pleased to inform you that we had successfully completed our Team bonding activity at STV arranged on 28th Dec2012. Team
bonding activity named as Achieve Final Destination. Teams offered clue card from Airport for their First Destination where the loaders
were waiting with their next clue card. There were total 05 different destinations planned to locate by each team. There were total 12
loaders who helped me to complete this activity by keeping clue card at different destination. Teams Final destination was Modi Resort at
Ubhrat Beach 45 Kms away from Surat which was same for all the 3 teams.
Staff randomly divided in to 3 Teams with their Team Leaders:

Team RED : Monalisa Parmar ( Leader), Sachin Pillai ,Vishal Upadhyay , Pankti Desai , Priya Patel

Team WHITE : Rohsan Bakta ( Leader), Mohit Bhatia , Akash Padalkar , Rupin Laiwala , Deepak kumar

Team BLACK: Trusha Panchbhaya (Leader), Ravi Parmar , Pritam Gorle , Purvi Brahmbhat.
Following are the glimpse of their task and different location:

It was a close competition between Team Black and White but finally Team Black won the competition.

We had spent good time at at Modi Resort - Ubarat Beach.

It was successful team bonding program where team learnt about numerous factors which can improve team performance on job.
Regards,
Harin Rajguru
Station In charge - Surat

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Equipment hire service at Lisbon Airport

targets passengers travelling light
Source: www.airlinetrends.com

Airline passengers travelling with children or passengers

carrying large-sized sports equipment such as golf bags,
bikes and surf boards are the target audience of a new
equipment rental service at Lisbon Airport.

Launched by airport operator ANA Aeroportos de Portugal, in partnership with Portuguese babyseat rental company Baby on Board, the service is called Rent-a-stuff
and rents out equipment ranging from golf clubs and bags,
bicycles and surf boards to baby strollers, infant car seats,
bikes, scooters, GPS devices and tablet computers. With
its Dont carry it, rent it slogan, the service encourages
passengers to travel without the discomfort of transporting
large heavy objects.

The equipment can be rented directly from the Rent-a-stuff

counter located in the arrivals hall at Lisbon Airport or can be
reserved online in advance. Equipment can also be delivered
to a hotel or address provided by the customer. Aeroportos de
Portugal says it is planning to extend the service to Porta and
Faro airports, while Baby on Board has also teamed up with
car rental agency Avis in Portugal and the UK (London
Heathrow) to rent infant car seats to Avis customers.

Q What does a localizer indicate?

A Tracking of the runway centerline

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Contributed by Mr. Ishfaq Mohammed, Duty Supervisor SpiceJet Srinagar

IN 2013, I PLEDGE TO
1. Act in spirituality constantly and not come into
extroversion.
2. Keep the fast of remembering One and living economically.
3. Be accurate in Yoga, Service, Shrimat and daily
Routine, and not be careless.
4. Be a Well-Wisher for all, engage in elevated
thoughts, and not give or take sorrow.
5. Remain beyond all questions and maintain a
cheerful stage.
6. Be free from attachment, subservience, and coming into influence, and stay in the royalty and personality of purity.
7. Stay beyond the body, intellect and old sanskars.
8. Always adorn the Shield of Humility and carry out
the task of World Renewal.

9. Being detached and free from entanglements by

experiencing the stage of the Detached Observer.
10. Liberate the self from the consciousness of I
and mine with the awareness of Karavanhaar.
11. Remain engaged in the dance of harmonizing
sanskars and never come into conflict.
12. Be victorious by staying immovable, unshakeable
and stable on the rails of Drama.
13. Experience the double-light, Carefree Emperor
stage while looking after responsibilities.

(Continued from Page 1)

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SG 2436 Udaipur Delhi

SG 916 Hyderabad Ahmedabad

SG 1002 Vijaywada Hyderabad

SG 3303 Vijaywada Rajahmundry
SG 256 Goa Delhi
SG 916 Hyderabad Ahmedabad
SG 1051 Hyderabad Kochi

COMMENTS, CONTRIBUTIONS, APPRECIATIONS? Please do mail in to letsconnect@spicejet.com.