PROFESSIONAL SUMMARY

ALVIN A. VELASCO
OBJECTIVE:

SUMMARY of QUALIFICATIONS

7 months
of work
Email
Address
: in American
Data Exchange Corporation.
velascoalvin28@yaho
Almost 3 months as Data
Controller and promoted as Data
o.com
Analyst for 4 months.

6 months of work as MIS Staff

09096471437
(Management Information System
09056634225
Staff)
#163A
Brgy.
San in Smart

1 year
and 2 months
Isidro,
Communications Incorporated as
EDUCATIONAL ATTAINMENT
Customer Experience Assessor.

Highly motivated and results

Polytechnic
University
of
oriented professional
with
the
exceptional
Philippines
leadership and
communication
skills. City of
Sta.
Rosa Campus,
Sta.
Willing
to learn and handle new
Rosa,Laguna
task and able
work in own
Bachelor
of to
Science
in
initiative and as part of a team.
Information
Technology

Has a good communication skills

(2012)
and able to interact openly in a
team. Able to work on minimal
supervision
and
deals
with
subordinates
fairly
and
SEMINARS
AND TRAININGS
professionally.

A team player, innovative and

ATTENDED
willing to learn new things that
can contribute2009
to thecompany.
Convergence

Empowering the Filipino

Through
ICT
for Cyber Services
SPECIAL
SKILLS
Sneak Peak on IT Professions
Knowledge
in Programming
and
Job Preparations
(March 1,
Languages (Visual Basic, .Net, C
2012)
sharp)
Mozilla
Philippines
Campus
Knowledge
in Database
Management
System
SQL,3,
Tour
: PUP Sta.
Rosa (My
(March
Access)
2012)

Knowledge with the following

Software
AFFILIATIONS
o Adobe Photoshop
o Flash CS4
Eligible
of Information
o League
Dreamweaver
CS4
o
Microsoft
Office (ELITE)
Technology Enthusiasts

Hardware and Software

Installations
Polytechnic
University of the

Basic PC trouble shooting

Philippines

Proficient in MS Windows, Excel

and PPT.

Proficient user of Internet and Email packages

Good organizational and

To improve and to apply my knowledge and

skills with your company as a professional
in my chosen field of career.

WORK
SMART COMMUNICATIONS INCORPORATED
6799 Smart Tower, Makati City
Assigned at Smart Regional Office, Brgy.Niugan, City
of Cabuyao, Laguna
Position: Customer Experience Assessor
Duration: December 12, 2013 February 28,
2015
Duties and Responsibilities:
o Execute testing on products/ services based
on the identified test scripts and
methodology
o Conduct surveys / in sighting to gather
customer experience on a certain product /
concerns
o Consolidate all raw data and create
Presentation
o Benchmark competitors business practices,
STA. ROSA HOSPITAL AND MEDICAL CENTER
Sta. Rosa Hospital and Medical Center
RSBS Balibago, City of Sta. Rosa, Laguna
Position: Management Information System
Staf
Duration: April 15, 2013 October 15, 2013
Duties and Responsibilities:
Maintain Bizbox Hospital Management
System
o generate, automate and produce operational
AMERICAN
DATA
EXCHANGE CORPORATION
reports
and management
information,
Alabang
Zapote
Lastemplates
Pinas City and ensuring
adhering
toroad,
defined
compliance with information security
Position:
Data Controller / Data Analyst
protocols
Duration:
February
2013
o deal July
with 2012
systems
queries and
process
Dutiesrequests
and Responsibilities:
in relation to problem solving,
systems configuration and technical faults,
DATA
o CONTROLLER:
maintain and support users through a
o Checks
the
of a data before
helpdesk
service
forquality
employee/manager
selfcreating
soft
copy
of
it
service,
o with
Creates
reportrelating
and softtocopy
of a
o assist
processes
systems
document
before
sending
to
the
client
upgrades, including reviewing release notes,
DATA ANALYST:
formulating and running system tests, basic
o Search the information
needed for a
PC troubleshooting,
etc
certain product requested by the
client
o Perform manual checking of
documents and its data (Deed,
Mortgage, etc.)
o

WORK

CURRENTLY
STRATEGIC NETWORK INC.
Deployed at Integrated Micro-electronics Inc.
North Science Ave., Special Export Processing Zone,
Laguna Techno Park, Bian City, Laguna
Position: Technical Support Engineer
Duration: July 2, 2015 up to Present
Duties and Responsibilities:
o

o
o

Llewelyn Jeremy Aspa

SEAT-South Luzon Team Leader
Smart Communications, Inc.
0929-7700895
Irish Pagapulan
Independent Quality Control
Officer
CHARACTER
The Nielsen Company
(Philippines), Inc.
REFERENCE
0912-2211643
Henrico Galiza
Junior Programmer
Accenture Philippines

Address advanced desktop support

issues and provide support for Active
Directory and networking
configuration.
Responsible for supporting all systems
maintenance, service requests (online
tickets), software installations,
troubleshooting and upgrades for all
desktop, laptops and servers.
Provide countermeasures and
solutions to End Users problem.
Perform software repair and
installations on customer computers
by troubleshooting via remote service
tools.
Provide investigation, diagnosis,
resolution and recovery for
hardware/software problems.
Supports 24x7 technical operation of

PERSONAL
DATA

Age
Date of Birth
28, 1990
Place of Birth
Laguna
Gender
Weight
Height
Civil Status
Citizenship
Religion
Christian
Father
Velasco
Mother

24 yrs. Old
:
November
:

:
:
:

Cabuyao,

:
Male
:
115 lbs
:
55
Single
Filipino
Born Again
:

Andres A.

Gertrudes

I hereby certify that the above

information is true and correct to the
best of my knowledge and belief.

Alvin A. Velasco