English in Situations

English in Situations
1.
2.
3.
4.
A Month in Brighton
Holiday Travels
Business English
Grammar Tenses
DIM Nauka i Multimedia 2012

Course writers: Dorota Guzik, Joanna Bruska, Anna Kiciska
Voices: Maybe Theatre Company in Gdansk, Poland
Recorded & mastered: Mariusz Zaczkowski MTS Studio
ISBN 978-83-63099-15-2
Reading Booklet DIM Nauka i Multimedia 2012
All rights reserved. No part of this book may be reproduced or transmitted in any form by any means,
electronic or mechanical, including photocoping, recording or any information storage or retrieval system,
without the written permission of DIM Nauka i Multimedia, ul. Milskiego 1, 80-809 Gdansk, Poland
DIM Nauka i Multimedia

ul. Milskiego 1; 80-809 Gdansk, Poland
www.languagehobby.com / www.audiokursy.pl
e-mail: info@dimnim.pl
Contents
Page Track
1. A Month in Brighton
PART I
Conversation 1
Conversation 2
Conversation 3
Conversation 4
PART II
Conversation 5
Conversation 6
Conversation 7
Conversation 8
PART III
Conversation 9
Conversation 10
Conversation 11
Conversation 12
PART IV
Conversation 13
Conversation 14
Conversation 15
Conversation 16
Glossary
GETTING TO KNOW YOU

A Visit in Summer English School
Staying with an English Family
Telephone conversation with Ann
First classes
FREE TIME
Likes and dislikes
Suggestions for a day out
At a clothes shop
In a restaurant
TRAVELLING
At the information office
Booking a room in a hotel
Sightseeing in Oxford
Renting a car
SOLVING PROBLEMS
At the bank
In a post office
At the doctors
Using a car park
French / Glossaire
German / Wrterbuch
Italian / Glossario
Japanese /
Polish / Sowniczek
Spanish / Glosario
Russian /
4
5
7
9
1
2-4
5-7
8-10
11-13
11
12
14
15
14-16
17-19
20-22
23-25
18
19
21
23
26-28
29-31
32-34
35-37
25
26
27
29
32
36
40
44
49
53
57
38-40
41-43
44-46
47-49
2. Holiday Travels
PART I
Conversation 1
Conversation 2
Conversation 3
PART II
Conversation 4
Conversation 5
Conversation 6
Conversation 7
PART III
Conversation 8
Conversation 9
Conversation 10
Conversation 11
PART IV
Conversation 12
Conversation 13
Conversation 14
Conversation 15
Glossary
PLANNING A HOLIDAY
Calling the travel information centre
in Barcelona
Booking a room in a hotel
Booking plane tickets
ARRIVING ON HOLIDAY
At the airport
Check-in at the hotel
Making complaints
On the beach
A DAY TRIP
Getting information about trains to
Barcelona
Asking the way
Buying a ticket
In a tapas bar
A CAR TRIP
Renting a car
Shopping in Andorra
At the petrol station
Police control
French / Glossaire
German / Wrterbuch
Italian / Glossario
Japanese /
Polish / Sowniczek
Spanish / Glosario
Russian /
61
1
2-4
63
65
5-7
8-10
67
68
70
72
11-13
14-16
17-19
20-22
74
23-25
75
77
79
26-28
29-31
32-34
81
83
85
87
89
94
98
103
109
114
118
35-37
38-40
41-43
44-46
Contents
Page Track
3. Business English
PART I
Conversation 1
Conversation 2
Conversation 3
PART II
Conversation 4
Conversation 5
Conversation 6
Conversation 7
PART III
Conversation 8
Conversation 9
Conversation 10
Conversation 11
PART IV
Conversation 12
Conversation 13
Conversation 14
Conversation 15
Glossary
LOOKING FOR A JOB

Getting information on the phone
Job interview
First day at work
MEETING CLIENTS
Arranging a meeting
Welcoming guests
A product presentation
Business lunch
BUSINESS TRAVEL
Getting information about the
Tradeshow Centre
At airline information
On the plane and at the airport
At the hotel reception
IN THE OFFICE
Negotiations
A staff meeting
Answering the phone in the office
Company presentation
French / Glossaire
German / Wrterbuch
Italian / Glossario
Japanese /
Polish / Sowniczek
Spanish / Glosario
Russian /
123
125
128
1-4
5-8
9-12
130
132
134
136
13-16
17-20
21-24
25-28
139
29-32
141
143
146
33-36
37-40
41-44
148
150
153
155
158
166
174
182
191
199
207
45-48
49-52
53-56
57-60
215
217
219
221
224
1-6
7-12
13-18
19-24
25-30
226
31-36
229
231
233
235
237
242
37-42
43-48
49-54
55-60
4. Grammar Tenses
Lesson 1
Lesson 2
Lesson 3
Lesson 4
Lesson 5
Lesson 6
Lesson 7
Lesson 8
Lesson 9
Lesson 10
Appendix
Grammar &
Vocabulary
PRESENT SIMPLE
PRESENT CONTINUOUS
SIMPLE PAST
PRESENT PERFECT
FUTURE FORMS / plans and
decisions
FUTURE FORMS / predictions,
requests, promises
PAST CONTINUOUS
PAST PERFECT
PRESENT PERFECT CONTINUOUS
PAST PERFECT CONTINUOUS
French
German
Italian
Japanese
Polish
Spanish
Russian
248
254
260
266
1. A Month in Brighton
1
Peter Nowak has just arrived in Brighton to join a summer language course for students. He
is going to spend a month here going to English classes, meeting new people, spending his
free time in different ways, travelling and solving everyday problems. You are going to hear
Peter and his friend Mike speaking in typical situations. Listen to the dialogues first, then
repeat the expressions as many times as you need to speak fluently. Finally, try to answer the
questions yourself, using the language introduced and practised in the conversations.
PART I
GETTING TO KNOW YOU
Conversation One
/P. - Peter Nowak
A Visit in Summer English School
S. - Secretary/
Listen.
P.
S.
P.
S.
P.
S.
P.
S.
P.
S.
P.
S.
P.
S.
P.
S.
P.
S.
P.
S.
P.
S.
P.
Hello, my names Nowak. Ive come to attend an English course.

Hello, Mr Nowak. Welcome to our Summer English School. Sit down, please. We must
fill in this form.
OK.
Whats your first name and your surname, please?
Piotr Nowak. Its Peter in English.
OK, ... Peter. And how do you spell your surname?
Its N-o-w-a-k.
Very well. How old are you, Mr Nowak?
Im twenty-one.
And where are you from?
Im from Poland.
Oh! Its a beautiful country. Whats your address?
25 Jasna Street, Warsaw, Poland.
And your phone number?
Its 0 48 22 765 5312.
Whats your job? Do you work or are you still at school?
Im a student now at Warsaw Medical Academy.
Fine. And where are you staying here in Britain?
With an English family. Their address is 12 North Street, Brighton. Theyre called the
Browns.
12 North Street, Brighton. Very well. Let me check no... Youve chosen... the Medical
English course starting tomorrow. Heres the schedule of your classes.
Thank you.
See you tomorrow then.
Bye.
4
A Month in Brighton
Now listen and repeat.

-
We must fill in the form.

Whats your first name and your
surname, please?
My names Peter Nowak.
How old are you?
Im twenty-one.
Where are you from?
Im from Poland.
Whats your address?
Whats your phone number?
Whats your job?

Do you work or are you still at
school?
Im a student now at Warsaw
Medical Academy.
Where are you staying here in
Britain?
Im staying with an English family.
See you tomorrow.
Now answer the personal questions yourself. After each example youll hear another
possible answer.
Listen to the example first.

- Whats your first name and your surname, please?
- My names Anna Kowalska.
/possible answer/ My names Piotr Nowak.
Now answer the questions.
-
Whats your first name and your

surname, please?
.
My names Piotr Nowak.
How old are you?

.
Im twenty one.
Where are you from?

.
Im from Poland.
Conversation Two
/P. - Peter Nowak
Whats your address?

.
25 Jasna Street, Warsaw, Poland.
Whats your phone number?

.
Its 0 48 227655312.
Whats your job?

.
Im a student now at Warsaw
Medical Academy.
Staying with an English family
B. - Mr Brown/
Listen.
B.
P.
B.
P.
Hello, Peter. How are you?

Im fine, thank you, Mr Brown.
How was it at school? When do you start your classes?
Tomorrow at 9:00. We have five hours every day.
5
A Month in Brighton
B.
Quite a lot Peter, tell me something about your family. Have you got any brothers or
sisters?
Ive got a brother. Hes called Bartek.
How old is he?
Hes younger than me. Hes sixteen now.
Does he look like you?
No, he doesnt. He looks like our mother. Hes got her blue eyes and quite a long nose. I
think hes very good-looking.
And what about your parents? Do they work?
Oh yes. My mother is a teacher in a secondary school and my father is a bank manager.
And what are your plans for the future? Have you decided yet?
I study medicine, and I think Id like to be a doctor, a surgeon maybe.
Great plans. But its hard work.
I know. Its a difficult decision.
Have you got a family in Britain, Peter?
Yes, I have. Ive got a cousin. Her names Ann.
Where does she live?
She lives in London but now shes studying at Oxford University. Im waiting for a call
from her.
Lets have something to eat now.
Thats a good idea.
P.
B.
P.
B.
P.
B.
P.
B.
P.
B.
P.
B.
P.
B.
P.
B.
P.

-
Have you got any brothers or sisters?

How old is he?
He looks like our mother.
Hes got her blue eyes and quite a long nose.
And what about your parents? Do they work?
My mother is a teacher and my father is a bank manager.
What are your plans for the future?
I think Id like to be a doctor.
Have you got a family in Britain?
Yes, I have. Ive got a cousin.
Where does she live?
She lives in London.
A Month in Brighton
Now talk about your family. Answer the questions yourself. After each example youll hear
another possible answer.
7
- Have you got any brothers or sisters?
- Yes, I have two sisters.
/possible answer/ Ive got a brother. Hes called Bartek.
-
Have you got any brothers or sisters?

.
How old is he?

.

.
No, he doesnt. He looks like our mother.
What does he look like?

.
Hes tall and slim. I think hes very good-looking.
Do your parents work?

.
Yes, they do. My mother is a nurse and my father is a bank manager.
Have you got a family in Britain?

.
Yes, I have. Ive got a cousin. Her names Ann.
Conversation Three Telephone conversation with Ann

/P. - Peter Nowak
A. - Ann
B. - Mr Brown/
Listen.
B.
A.
B.
A.
B.
A.
B.
Hello, 7765.
Hello. This is Ann Nowak, Peters cousin speaking. Can I speak to Peter?
Hold on. Ill put you through Oh! Im afraid Peter is out at the moment. Can I take a
message?
Tell him Ill ring back later.
All right. Anything else?
No, thanks. Goodbye.
Goodbye.
A Month in Brighton
P.
A.
P.
Hello?
Hello. Can I speak to Peter?
This is Peter speaking. Hello, Ann. Im so happy to hear from you. What about your
exam?
Im not sure. This exams really important.
Dont worry. Im sure its going to be all right.
Youre lovely, Peter. And what do you think of your English lessons?
I think the programme is very busy but I hope I will like it.
Im sure you will. When are you going to visit me in Oxford?
I dont know yet. Maybe next weekend.
OK. Think about it. Ill call you tomorrow. Bye.
Bye, Ann.
A.
P.
A.
P.
A.
P.
A.
P.

-
Can I speak to Peter?

Hold on. Ill put you through.
Im afraid Peter is out at the
moment.
Can I take a message?
This is Peter speaking.
Im so happy to hear from you.
What do you think of your English

lessons?
I hope Ill like it.
Im sure you will.
When are you going to visit me in
Oxford?
I dont know yet.
Think about it.
Ill call you tomorrow.
Now take part in the phone conversations. After a pause you will hear another possible
answer.
10
Listen to the example.
-
Hello, Brighton 7765.

Hello. This is Jan Kowalski speaking. Can I speak to Mr Craig?
/possible answer/ Hello. This is Ann Nowak speaking. Can I speak to Peter?
Hello, Brighton 7765.

.
Hello. This is Ann Nowak speaking. Can I speak to Peter?
Hold on. Ill put you through Oh! Im afraid hes out at the moment. Can I
take a message?
.

.
No, thanks. Goodbye.
Goodbye.
8
A Month in Brighton
Hello?
.
Hello. Can I speak to Peter?
Speaking. Im so happy to hear from you. What about your exam?

.
Im not sure.
Dont worry. When are you going to visit me?

.
I dont know yet. Maybe next weekend.
OK. Think about it. Ill call you tomorrow. Bye.

.
Bye.
Conversation Four
/P. - Peter T. - Teacher
First classes
M. - Mike S. - Students/
11
Listen.
P.
M.
P.
M.
P.
M.
P.
Excuse me. Is this the Medical English class?

Yes, it is. Are you a student, too?
Yes, Im starting the course today. My names Peter. Im from Poland.
Nice to meet you, Peter. My names Mike.
When did you get here?
Two days ago. Im staying with an English family, not very far from here. And you?
Me too. Oh! Its almost 9.00. I think this is our teacher coming. Lets go in.
T.
Good morning, everybody. My names Joanna Pillow and Im going to be your English
teacher.
Good morning.
I hope you had a good journey?
Yes, fine. It was OK.
Lovely day, isnt it? Well, at the beginning Id like you to introduce yourselves. Whod
like to start?
OK. I can go first. My names Mike. I come from the Netherlands but I was born in
Belgium. Im a student at the Medical College in The Hague, so Im interested in
medicine. I think this course may be helpful.
Pleased to meet you, Mike. How long are you staying here in Brighton?
Till the end of June, I think.
Very well. What are you planning to do after the course finishes?
Im going to visit some famous places, go on a trip or something. I havent decided yet.
Excellent idea. I wish you good luck. Whos next?
S.
T.
S.
T.
M.
T.
M.
T.
M.
T.
A Month in Brighton
12

-
Is this the Medical English class?

Are you a student, too?
Nice to meet you, Peter. My
names Mike.
Id like you to introduce
yourselves.
I come from the Netherlands but I
was born in Belgium.
Im interested in medicine.
Pleased to meet you, Mike.
How long are you staying here in

Brighton?
Till the end of June, I hope.
What are you planning to do after
the course finishes?
Im going to visit some famous
places.
I havent decided yet.
Excellent idea. I wish you good
luck.
Now you are meeting a new person. Answer the questions yourself. After each example
youll hear another possible answer.
13
- Excuse me. Is this the Medical English class?
- Yes, it is.
/possible answer/ Yes, thats right.
-
Excuse me. Is this the Medical English class?

.
Yes, thats right.
Are you a student, too?

.
Yes, Im starting the course today.
My names Peter. Im from Poland.

.
Nice to meet you, Peter.
When did you get here?

.
Two days ago.
How long are you staying here?

.
Till the end of June, I think.
What are you planning to do after the course finishes?

.
Im going to visit some famous places.
10
A Month in Brighton
PART II FREE TIME

Conversation Five Likes and dislikes
/P. - Peter Nowak
M. - Mike/
14
Listen.
M.
P.
M.
Oh. We are having a break at last. We need to relax for a while.

Yes, youre right. So what do you do in your free time?
I like reading very much. Newspapers and computer magazines are quite interesting but
for me a good novel is the best. How about you, Peter?
Well, I havent got much time for reading. I work a lot but I like listening to good music.
Whats good music for you?
I love classical music, especially Chopin and Tchaikovsky but I enjoy rock music, too.
And you? What kind of music do you like?
Well, I hate classical music. I think its boring but I love rock.
Oh! Whos your favourite musician?
Bon Jovi. Hes really great. What do you think of him?
Hes all right but I prefer Sting.
Have you ever been to his concert?
Unfortunately not but Id love to. Maybe one day.
You are lucky. Hes appearing in concert in London next weekend. Would you like to
go?
Oh, really?! But we need to buy the tickets.
Well, well talk about it later. Its 11:15 now. Thats the end of our break. We should go
now.
OK. Lets go then.
P.
M.
P.
M.
P.
M.
P.
M.
P.
M.
P.
M.
P.
15

-
We need to relax for a while.

What do you do in your free time?
I like reading very much.
I havent got much time for
reading.
I work a lot but I like listening to
good music.
I love classical music, especially
Chopin and Tchaikovsky.
I enjoy rock music, too.
11
What kind of music do you like?

I hate classical music. I think its
boring.
Whos your favourite musician?
What do you think of him?
Unfortunately not but Id love to.
Would you like to go?
We need to buy the tickets.
A Month in Brighton
Now talk to a friend about your free time. Answer the questions yourself. After each
example youll hear another possible answer.
16

- What do you do in your free time?
- I like listening to music.
/possible answer/ I like reading very much.
-
What do you do in your free time?

.
I like reading very much.
What kind of music do you like?

.
I love classical music but I enjoy rock music, too.
Whos your favourite musician?

.
Bon Jovi. Hes really great.
What do you think of him?

.

.
Unfortunately not but Id love to.
Conversation Six Suggestions for a day out

/P. - Peter Nowak
M. - Mike/
17
Listen.
P.
M.
P.
M.
P.
M.
P.
M.
P.
M.
P.
M.
Are you doing anything this evening? Lets go out somewhere.

I dont know. Im a bit tired. I dont really want to go out tonight. Id rather stay and
watch something on TV.
What about tomorrow?
Id love to but Im afraid I cant. Im going shopping. Id like to buy a new sweater.
OK. Lets do something at the weekend. Are you free?
Oh yes. Thats a good idea. What shall we do?
Why dont we play tennis in the morning?
Oh, no. Its too hot to play tennis. How about going to the swimming pool?
Why not. It sounds OK. Would you like to go to the cinema in the evening?
That would be lovely. What shall we see?
Theres a new horror film on with Anthony Hopkins.
I dont like horrors, Im afraid. What about a comedy?
12
A Month in Brighton
P.
M.
P.
All right. What do you suggest?

Im not sure. Maybe we can find something in the newspaper.
Lets buy a newspaper then and well see.
18

-
Are you doing anything this evening?

Lets go out somewhere.
I dont know. Im a bit tired.
I dont really want to go out tonight.
Id rather stay and watch something
on TV.
Id love to but Im afraid I cant.
Lets do something at the weekend.
Are you free?
Thats a good idea. What shall we
do?
Why dont we play tennis in the
morning?
How about going to the swimming

pool?
Why not. It sounds OK.
Would you like to go to the cinema in
the evening?
That would be lovely. What shall we
see?
Theres a new horror film on with
Anthony Hopkins.
I dont like horrors, Im afraid.
What about a comedy?
All right. What do you suggest?
Lets buy a newspaper and well see.
Now a friend is suggesting that you spend some time together. Answer the questions
yourself. After each example youll hear another possible answer.
19
- Are you doing anything this evening? Lets go out somewhere.
- I dont know. I dont really want to go out tonight.
/possible answer/ I dont know. Im a bit tired. Id rather stay and watch something
on TV.
-
Are you doing anything this evening? Lets go out somewhere.

.
I dont know. Im a bit tired. Id rather stay and watch something on TV.

.
Id love to but Im afraid I cant. Im going shopping.
Lets do something at the weekend. Are you free?

.
Thats a good idea.
Would you like to go to the cinema in the evening?

.
That would be lovely.
13
A Month in Brighton
What shall we see?

.
Theres a new horror film on with Anthony Hopkins
Conversation Seven At a clothes shop

/M. - Mike
A. - Shop assistant/
20
Listen.
A.
M.
Can I help you?

Im just looking, thank you.
M.
A.
M.
A.
M.
A.
M.
A.
M.
A.
M.
A.
M.
A.
M.
Excuse me.
Yes, what can I do for you?
Im looking for a sweater.
Weve got some sweaters over there. That one is lovely.
Well, green doesnt really suit me.
What colour are you looking for?
Have you got anything in dark blue?
Ill see. Oh, Im afraid I havent. What about that grey one?
I think its nice.
What size are you?
Medium, I suppose.
OK. Here you are. Would you like to try it on?
Where are the changing rooms?
Over there, on the left.
Thank you.
M.
A.
M.
A.
M.
A.
M.
A.
Its too small. It doesnt really fit me. Have you got one in a bigger size?
Yes, that one is bigger.
Ill take it. How much is it?
23.
Here you are.
Thank you. 7 change.
Thanks.
Youre welcome. Bye.
21

-
Can I help you?

What can I do for you?
14
Well, green doesnt really suit me.

Have you got anything in dark
blue?
A Month in Brighton
Im afraid I havent.
What size are you?
Medium, I suppose.
Would you like to try it on?
Where are the changing rooms?
Over there, on the left.
Its too small. It doesnt really fit

me.
Have you got one in a bigger size?
Ill take it.
How much is it?
Youre welcome. Bye.
Now you are at a clothes shop and you want to buy a sweater. Answer the questions
yourself. After each example youll hear another possible answer.
22
- Can I help you?
- Id like to buy a sweater.
/possible answer/ Im just looking, thank you.
-
Can I help you?

.

.
Have you got anything in dark blue?
What size are you?

.
Medium, I suppose.
Would you like to try it on?

.
Yes. Where are the changing rooms?
How do you like it?

.
Ill take it. How much is it?
Conversation Eight
/P. - Peter Nowak
In a restaurant
M. - Mike W. - Waiter/
23
Listen.
P.
M.
Im really hungry. That restaurant looks OK.

Yes, lets eat something before going to the cinema.
W.
M.
Good evening.
Good evening. Wed like to see the menu.
15
A Month in Brighton
W.
M.
Here you are. The soup of the day is French onion soup.
Thanks.
W.
M.
W.
P.
M.
P.
W.
M.
W.
M.
W.
M.
W.
P.
W.
P.
W.
P.
M.
Are you ready to order?

Yes, were ready.
What would you like to start with?
You go first, Mike.
All right. Ill have smoked salmon.
And for me onion soup, please.
Now what about the main course?
Ill have steak with potatoes, please.
How would you like your steak, sir?
Rare, please.
Would you like roast or boiled potatoes?
Roast, please. And a mixed salad.
Thats fine. And for you, sir?
Id like chicken with chips.
Would you like any vegetables?
Mushrooms, please.
Fine. And to drink?
I think well have beer. Is that OK, Mike?
Certainly.
M.
W.
M.
P.
W.
P.
W.
M.
W.
M.
W.
M.
W.
P.
M.
That was delicious! I think Id like some dessert now.

There is vanilla and strawberry ice cream, apple pie, chocolate cake and fruit salad.
Ill have apple pie.
And for me chocolate cake.
OK. Apple pie and chocolate cake. Would you like some coffee?
Yes. Black, please.
And for you, sir?
No, thank you. Can we have the bill?
Of course.
Is service included?
No, it isnt.
Can I pay by credit card?
Yes, of course.
Oh, no Mike. You cant pay the bill. We should pay together.
Thats OK. Youll pay next time. Now lets go to the cinema. The film starts in twenty
minutes.
16
A Month in Brighton
24

-
Wed like the menu first.

Are you ready to order?
Yes, were ready.
Ill have smoked salmon.
What about the main course?
How would you like your steak, sir?
Rare, please.
Would you like roast or boiled
potatoes?

Mushrooms, please.
And what would you like to drink?
I think well have beer.
I think Id like some dessert now.
Ill have apple pie.
Would you like some coffee?
Can we have the bill?
Now you are in a restaurant. Answer the questions yourself. After each example youll hear
25
- Good evening. Are you ready to order?
- Yes, we are.
/possible answer/ Yes, were ready.
-
Good evening. Are you ready to order?
Yes, were ready.

-
Ill have smoked salmon.

-
What about the main course?

-
Mushrooms, please.
-
And to drink?
I think well have beer.

-
Would you like some dessert now? There is apple pie and chocolate cake.
Ill have apple pie.

-
Would you like some coffee?
Yes. Black, please.

17
A Month in Brighton
PART III TRAVELLING

Conversation Nine
/P. - Peter Nowak
At the information office
C. - Information clerk/
26
Listen.
P.
C.
P.
C.
P.
C.
P.
C.
P.
C.
P.
C.
P.
C.
P.
C.
P.
C.
P.
Good morning. What time are the trains to Oxford?

Morning, afternoon? When would you like to go?
Morning, but not very early. At about 8.00.
Lets have a look. Theres a train that leaves at 8.14.
Is it a direct one?
No, it isnt. You change at Gatwick Airport, and then at Reading.
Oh, a direct one would be better.
Take the 9.20, then.
What time does it arrive in Oxford?
At 12.00.
Thats OK, I think. And which platform for the 9.20?
Platform one.
Great. And how much does a ticket cost?
Single or return?
Return, please.
Day return or period return?
Im not sure when Im coming back so period return, please.
Thatll be 33,70.
Thank you very much.
27

-
What time are the trains to Oxford?

When would you like to go?
Theres a train that leaves at 8.14.
Is it a direct one?
You change at Gatwick Airport.
A direct one would be better.
Take the 9.20, then.

Which platform for the 9.20?
How much does a ticket cost?
Single or return?
Day return or period return?
Im not sure when Im coming
back.
Now you are at the information office. Ask the questions yourself about trains to Oxford. In
each example youll hear an instruction first. After each example youll hear another
possible question.
28
- Ask about the times of trains to Oxford.
- What time is the train to Oxford?
/possible answer/ What time are the trains to Oxford?
18
A Month in Brighton
Now ask the questions.

-
Ask about the times of trains to Oxford.

.
What time are the trains to Oxford?
Ask if its a direct train.

.
Is it a direct one?
Ask when it arrives in Oxford.

.
Ask which platform the 9:20 leaves from.

.
Which platform for the 9.20?
Ask about the price of a ticket.

.
How much does a ticket cost?
Conversation Ten Booking a room in a hotel

/M. - Mike
R1. - Receptionist
R2. - Receptionist/
29
Listen.
R1.
M.
R1.
M.
R1.
M.
R1.
Good morning. Bath Place Hotel.

Hello, Im looking for a twin-bedded room for two nights next weekend.
Just a moment. Let me see Well. Weve only got single rooms available.
How much is it per night?
90 including breakfast.
Oh. Im afraid its too expensive. Thank you anyway. Goodbye.
Goodbye.
R2.
M.
R.
M.
R.
M.
R.
M.
R.
M.
R.
M.
Good morning. The Falcon Private Hotel.

Hello, Id like to book a room, please.
Yes, of course. When would you like the reservation for?
Its for two nights from 19th to 20th of July.
Right. So thats two nights: 19th and 20th of July.
Yes, thats it.
What kind of room would you like? A single or a double?
A twin-bedded room, please.
With a bath or a shower?
Shower, please. How much is the room?
60 a night for the room and breakfast.
I think thats OK. Can I pay by credit card?
19
A Month in Brighton
R.
M.
R.
M.
R.
M.
R.
M.
R.
M.
R.
M.
R.
Yes, of course. We take Visa, Access and Master Card.

OK.
Can I have your name, please?
Yes, my names Michael de Vries.
Could I have your credit card number?
Yes. Its 4417 8965 1322 5284.
Let me repeat that. Its 4417 8965 1322 5284.
Right.
So thats a twin room for two nights for Michael de Vries from 19th to 20th of July.
Thats right.
OK. Thank you for calling us.
Thanks. Goodbye.
Goodbye.
30

-
Im looking for a twin-bedded room

for two nights next weekend.
Weve only got single rooms
available.
How much is it per night?
90 including breakfast.
Im afraid its too expensive.
When would you like the reservation
for?
Its for two nights from 19th to 20th of

July.
What kind of room would you like?
A single or a double?
How much is the room?
60 a night for the room and
breakfast.
Now phone the hotel and make a reservation for a single room for three nights. Answer the
receptionists questions and give all necessary details. After each example youll hear
31
- Good morning. The Falcon Private Hotel.
- Good morning, Id like to book a room, please.
/possible answer/ Hello, Id like to book a room, please.
-
Good morning. The Falcon Private Hotel.

.
When would you like the reservation for?

.
Its for three nights from 19th to 21st of July.
20
A Month in Brighton
What kind of room would you like? A single or a double?

.
A double one.

.
Shower, please.
How would you like to pay?

.
Thank you for calling us.

.
Thanks. Goodbye.
Conversation Eleven Sightseeing in Oxford

/M. - Mike P. - Peter
S1 - Stranger 1
S2 - Stranger 2/
32
Listen.
P.
M.
P.
M.
P.
M.
S1.
M.
P.
S2.
P.
S2.
P.
S2.
M.
S2.
M.
S2.
M.
P.
M.
P.
M.
Its a lovely day, isnt it?

Oh, yes.
What shall we start with?
What about Oxford Town Hall? Look at the map. Can you find it?
Oh. Im not sure Here it is. But how can we get there?
Excuse me. Can you tell us the way to the Town Hall?
Im sorry, I dont know. Im a stranger here myself.
Thank you.
Lets try again. Excuse me. Do you know where the Town Hall is?
Yes, of course. But its in the centre.
How far is it from here?
About 3-4 miles. I think you should take the bus. Thats number 16.
Is there a bus stop near here?
Its over there near the florists.
And where is the nearest bank? We must get some money.
Go straight on along Beaumont Street, then turn right into Gloucester Street, then take
the second left and the bank is on the right between the post office and the chemists.
Not at all. Have a good day.
Thanks. Its quite interesting here. I think we could stay in Oxford for a few days.
Good idea. Ann could show us the town. We might rent a car and see some small
English towns nearby.
Why not? When are we meeting her?
Soon. Shes seeing us in our hotel in the afternoon.
OK.
21
A Month in Brighton
33

-
How can we get there?

Excuse me. Can you tell us the way to
the Town Hall?
Im sorry, I dont know. Im a
stranger here myself.
Do you know where the Town Hall
is?
Its in the centre.
About 3 or 4miles. I think you should
take a bus.

Its over there near the florists.
Where is the nearest bank?
Go straight on along Beaumont
Street.
Turn right into Gloucester Street.
Take the second left and the bank is
on the right.
Now you are walking along the streets of Oxford. Talk to a stranger and ask the way to the
Town Hall and the bank. In each example youll hear an instruction first. After each
example youll hear another possible question.
34
- Ask how to get to the Town Hall.
- How can I get to the Town Hall?
/possible answer/ Excuse me. Can you tell us the way to the Town Hall?
-
Ask how to get to the Town Hall.

.
Excuse me. Can you tell us the way to the Town Hall?
Ask how far it is from here.

.
Ask if there is a bus stop near here.

.
Ask where the nearest bank is.

.
Where is the nearest bank?
Ask if its in the centre.

.
Is it in the centre?
22
A Month in Brighton
Conversation Twelve Renting a car

/P. - Peter C. - Clerk/
35
Listen.
P.
C.
P.
C.
P.
C.
P.
C.
P.
C.
Good morning. Id like to rent a car, please.

Yes, sir. For how long?
For three days.
All right. What kind of car would you like?
Can I see the brochure?
Here you are.
This one looks nice. Does it have air-conditioning?
Yes, it does.
How much will it be per day?
Thats 40 for the car but if youd like the personal accident insurance thats 12
additionally so that will be 52 altogether.
I see. And what about that one?
Its cheaper. It has got four seats and a CD player, but it hasnt got air conditioning.
Whats the price?
Thats 29 a day plus the insurance.
OK. That one will be good.
May I see your driving licence?
Yes, I have a Polish one.
Fine, thank you. How would you like to pay?
Visa, please.
Thank you. Wait a moment. Here are your car keys and the documents. Any questions?
Have you got a road map of England?
Yes, of course. You can borrow it if you want.
Thank you. It may be helpful. Goodbye.
Bye.
P.
C.
P.
C.
P.
C.
P.
C.
P.
C.
P.
C.
P.
C.
36

-
Good morning. Id like to rent a car, please.

What kind of car would you like?
This one looks interesting.
Does it have air-conditioning?
It has got four seats and a CD player.
Whats the price?
Thats 29 a day plus the insurance.
Have you got a road map of England?
23
A Month in Brighton
Now you want to rent a car. Talk to the clerk and answer the questions. After each example
37
- For how long would you like to rent a car?
- For two days.
/possible answer/ For three days.
-
For how long would you like to rent a car?

.
For three days.

.
What details are you interested in?

.
Does it have air-conditioning?
Would you like to know the prices?

.
Yes. How much will it be per day?
Would you like the personal accident insurance?

.
Yes, of course.

.

.
Visa, please.
24
A Month in Brighton
PART IV SOLVING PROBLEMS

Conversation Thirteen
At the bank
/M. - Mike C. - Bank clerk/
38
Listen.
C.
M.
C.
M.
C.
M.
C.
M.
C.
M.
C.
M.
C.
M.
C.
Yes, please?
Id like to change this into pounds, please. Its 300 Euro.
Yes, of course.
Whats the exchange rate today?
Its 66.22 pence to 1 Euro.
OK.
Thats 198.67. Theres 2 commission.
OK.
How would you like it?
Pardon?
How would you like the money? In tens, twenties?
Er Can I have two fifty pound notes, three twenty pound notes, and three tens, please?
Here you are.
Thank you.
39

-
Id like to change this into pounds,

please.
Whats the exchange rate today?
Its 66 pence to 1 Euro.
Theres 2 commission.
How would you like it?

How would you like the money?
Can I have two fifty pound notes,
please?
Now you are at the bank and you want to change 200 Euro. Answer the questions yourself.
After each example youll hear another possible answer.
40
- Can I help you?
- Id like to change 200 Euro into pounds.
/possible answer/ Id like to change this into pounds, please.

-
Can I help you?

.
Id like to change this into pounds, please.
25
A Month in Brighton
Yes, of course. How many Euro have you got?

.
200 Euro.
The exchange rate today is 66.22 pence to 1 Euro and theres 2 commission.
.
OK.
How would you like the money? In tens, twenties?

.
Can I have it in twenties?
Here you are.

.
Conversation Fourteen
In a post office
/P. Peter A. Post Office Assistant/
41
Listen.
P.
A.
P.
A.
P.
A.
P.
A.
P.
Hello, Id like to send four letters to Poland.

Right. Thats 37 pence each if theyre not above 20 grams.
OK. And how much are the postcards?
Also 37 pence, by airmail.
OK. Well, Id like stamps for the four letters and five postcards, please.
Right. Thats nine times 37. Thats 3 pounds 33 pence altogether, please.
Here you are. Heres 5.
Right and 1 pound 67 pence change. Thank you.
Thanks.
42

-
Id like to send four letters to Poland.

Thats 37 pence each.
And how much are the postcards?
Id like stamps for the four letters and five postcards, please.
Thats 3 pounds 33 pence altogether, please.
Right and 1 pound 67 pence change.
26
A Month in Brighton
Now you are in a post office and you want to send four letters and five postcards to Poland.
Answer the questions yourself. After each example youll hear another possible answer.
43
- Can I help you?
- Hello, Id like to buy some stamps to Poland.
/possible answer/ Hello, Id like to send four letters to Poland.
-
Can I help you?

.
Id like to send four letters to Poland.
Thats 37 pence each. Anything else?

.
And how much are the postcards?
Also 37 pence, by airmail. How many would you like?

.
Five, please.
Right. Thats 3 pounds 33 pence altogether, please.

.
Here you are.
Right and 1 pound 67 pence change. Thank you.

.
Thanks.
Conversation Fifteen At the doctors

/P. Peter M. - Mike D. - Doctor/
44
Listen.
M.
P.
M.
P.
M.
P.
M.
P.
M.
P.
Are you all right, Peter?

I dont know. I dont feel very well.
Whats the matter?
I feel sick.
Oh
And Ive got a terrible headache.
Have you got a temperature?
I think so. I feel feverish.
I think you should see the doctor. Ill get his number and make an appointment for you.
Thanks.
27
A Month in Brighton
P.
D.
P.
D.
P.
D.
P.
D.
P.
D.
P.
D.
Hello, doctor.
Hello. Whats the matter with you?
I feel sick and Ive got a stomach-ache.
Let me see. Have you got a headache?
Yes, I have a bad headache and a temperature.
Yes, you look hot. What did you eat yesterday?
Nothing special. Some sandwiches and a chocolate cake.
Well, its probably nothing serious. Ill give you some medicine and youd better stay in
bed for two days. Heres the prescription.
Thank you, doctor. How often should I take it?
Twice a day. And drink a lot of water.
OK. Goodbye.
Bye, bye.
45

-
Are you all right, Peter?

I dont know. I dont feel very well.
Whats the matter?
I feel sick.
And Ive got a terrible headache.
Have you got a temperature?
I think so. I feel feverish.
I think you should see the doctor.
Ill get his number and make an
appointment for you.
Have you got a headache?
I have a bad headache and a

temperature.
You look hot.
What did you eat yesterday?
Its probably nothing serious.
Ill give you some medicine.
Youd better stay in bed for two days.
Heres the prescription.
How often should I take it?
Twice a day.
And drink a lot of water.
Now you are at the doctors. Answer the questions yourself. After each example youll hear
46
- Hello. Whats the matter with you?
- I dont know. I dont feel very well.
/possible answer/ I feel sick and Ive got a stomach-ache.
-
Hello. Whats the matter with you?

.
Let me see. Have you got a headache?

.
Yes, I have a bad headache and a temperature.
28
A Month in Brighton
Yes, you look hot. What did you eat yesterday?

.
Nothing special.
Well, its probably nothing serious. Ill give you some medicine. Heres the prescription.
.
Thank you, doctor. How often should I take it?
Twice a day. And drink a lot of water.

.
OK. Goodbye.
Conversation Sixteen Using a car park

/P. - Peter T. Passer-by/
47
Listen.
P.
T.
P.
T.
P.
T.
P.
T.
P.
T.
P.
T.
P.
T.
P.
T.
P.
T.
P.
Excuse me. I wonder if you could tell me how to use this car park? It looks rather complicated
to me.
Yes, of course. Look. Theres a machine over there. Can you see it?
Yes.
When you go into the car park you have to take a ticket. Just press the button.
Yes. What then?
Then the barrier will be raised. Its important that you keep the ticket with you. That will be
the white ticket.
OK. The white ticket.
When you return, insert this ticket into the machine.
Which one? Where is it?
Over there. Just outside the car park.
I see.
It will display the amount of money you have to pay.
Uhm. Where should I pay?
You put the coins in and then youll get a blue ticket.
OK. A blue ticket this time.
Yes Then, when coming out of the car park insert the blue ticket into the machine at the exit
and the barrier will be raised again.
OK. Now I understand. Thank you so much. Youve been very helpful.
Not at all. Have a nice day.
Thanks a lot.
29
A Month in Brighton
48

-
I wonder if you could tell me how to use this car park?

It looks rather complicated to me.
Look. Theres a machine over there.
Can you see it?
When you go into the car park you have to take a ticket.
Just press the button.
Then the barrier will be raised.
Its important that you keep the ticket with you.
That will be the white ticket.
Where should I pay?
Insert the blue ticket into the machine at the exit.
Now I understand.
Thank you so much. Youve been very helpful.
Now you are in a street and you dont know how to use a car park. Listen to the instructions
and ask additional questions yourself. After each example youll hear another possible
answer.
49
- Look. Theres a machine over there. Can you see it?
- Yes, of course.
/possible answer/ Yes.
-
Look. Theres a machine over there. Can you see it?

.
Yes.
When you go into the car park you have to take a ticket. Just press the button.
.
Yes. What then?
Then the barrier will be raised. Its important that you keep the ticket with you.
That will be the white ticket.
.
OK. The white ticket.

.
30
A Month in Brighton

.
I see.

.
Where should I pay?
.
OK. A blue ticket this time.
Yes. Then, when coming out of the car park insert the blue ticket into the
machine at the exit and the barrier will be raised again.
.
OK. Now I understand. Thank you so much. Youve been very helpful.

.
Thanks a lot.
31
A Month in Brighton - Glossary
GLOSSARY - GLOSSAIRE
Conversation 1
Ive come to attend an English course. - Je
suis venu pour participer au cours danglais.
We must fill in this form. - Nous devons
remplir ce formulaire.
How do you spell your surname? - Comment
scrit votre nom ?
Where are you staying here in Britain? - O

habitez-vous en Grande-Bretagne ?
Theyre called the Browns. - Ils sappellent
Brown.
Heres the schedule of your classes. - Voil
votre employ du temps.
Conversation 2
Hes younger than me. - Il est plus jeune que
moi.
Does he look like you? - Il te ressemble ?
He looks like our mother. - Il ressemble
notre maman.
- Il a ses yeux bleus et un nez assez long.
Have you decided yet? - Tu as dcid ?
I study medicine. - Jtudie la mdecine.
Id like to be a doctor, a surgeon. - Jaimerais

tre docteur, chirurgien peut-tre.
Its a difficult decision. - Cest une decision
difficile.
Im waiting for a call from her. - Jattends
son coup de telephone.
Lets have something to eat now. - Mangeons
quelque chose maintenant.
Conversation 3
Hello. This is Ann Nowak speaking. -. Allo.
Anne Nowak lappareil.
Can I speak to Peter? - Je peux parler
Pierre ?
Hold on. Ill put you through. - Un instant, je
vous le passe.
Im afraid Peter is out at the moment. - Je
suis dsol mais il nest pas l actuellement.
Can I take a message? - Je peux prendre un
message ?
Tell him Ill ring back later. - Dites-lui que je
rappelerai.
Anything else? - Quelque chose dautre ?

Im so happy to hear from you. - Je suis
content de tentendre.
Im sure its going to be all right. - Je suis sr
que a va bien se passer.
I hope I will like it. - Jespre que a va me
plaire.
Im sure you will. - Je suis sre que oui.
When are you going to visit me in Oxford? Quand est-ce que tu viens me voir Oxford ?
Ill call you tomorrow. - Je tapelle demain.
Conversation 4
Im starting the course today. - Je commence
le cours aujourdhui.
Nice to meet you. - Enchant.
Not very far from here. - Pas trs loin dici.
Lets go in. - Entrons.
Im going to be your English teacher. - Je
vais tre votre professeur danglais.
I hope you had a good journey. - Jespre que
vous avez fait bon voyage.
Lovely day, isnt it? - Il fait beau, non ?
Id like you to introduce yourselves. Jaimerais que vous vous prsentiez.
Whod like to start? - Qui voudrait
commencer ?
I can go first. - Moi, je peux.
I was born in Belgium. - Je suis n en

Belgique.
Pleased to meet you. - Enchant de faire ta
connaissance.
How long are you staying here in Brighton? Vous allez rester combien de temps
Brighton ?
What are you planning to do after the course
finishes? - Quest-ce que vous comptez faire
aprs le cours ?
Im going to visit some famous places. - Jai
lintention de visiter quelques endroits rputs.
I havent decided yet. - Je ne sais pas encore.
I wish you good luck. - Je te souhaite bonne
chance.
32
Conversation 5
We are having a break at last. - Cest enfin la
pause.
We need to relax for a while. - On doit se
reposer un peu.
I like reading very much. - Jaime beaucoup
la lecture.
I enjoy rock music, too. - Jaime aussi le rock.
I hate classical music. - Je dteste la musique
classique.
I prefer Sting. - Je prfre Sting.
Have you ever been to his concert? - Tu es
dj all son concert ?
Unfortunately not but Id love to. - Non, mais

jaimerais beaucoup.
Hes appearing in concert in London next
weekend. - Il donne un concert Londres le
week-end prochain.
Would you like to go? - Tu voudrais y aller ?
Well talk about it later. - On en reparle plus
tard ?
We should go now. - On devrait partir.
maintenant.
Conversation 6
Lets go out somewhere. - Sortons quelque
part.
Id rather stay and watch something on TV. Je prfrerais rester et regarder quelque chose
la tl.
What about tomorrow? - Et demain ?
Id love to but Im afraid I cant. - Jaimerais
bien mais jai peur de ne pas pouvoir.
What shall we do? - Quest-ce quon va faire ?
Why dont we play tennis in the morning? On pourrait faire un tennis ?
Its too hot to play tennis. - Il fait trop chaud

pour un tennis.
How about going to the swimming pool? Alors on pourrait aller la piscine ?
It sounds OK. - Bonne ide.
Would you like to go to the cinema? - Tu
voudrais aller au cinma ?
That would be lovely. - a serait gnial.
What do you suggest? - Quest-ce que tu
proposes ?
Im not sure. - Je ne suis pas sr.
Conversation 7
Here you are. - Voil.
Would you like to try it on? - Voudriez-vous
lessayer ?
Where are the changing rooms? - O sont les
cabines dessayage ?
Over there, on the left. - Par l, gauche.
It doesnt really fit me. - a ne me va pas
vraiment.
Have you got one in a bigger size? - Avez-vous
la taille au-dessus ?
Ill take it. - Je le prends.
Can I help you? - Je peux vous aider ?

Im looking for a sweater. - Je cherche un
pull.
Green doesnt really suit me. - Le vert ne me
va pas.
What colour are you looking for? - Quelle
couleur cherchez-vous ?
Ill see. - Je vais voir.
Im afraid I havent. - Je suis dsol, je nen
ai pas.
What size are you? - Quelle est votre taille ?
Medium, I suppose. - M, je suppose.
Conversation 8
Wed like to see the menu. - Nous voudrions
la carte.
French onion soup. - Une soupe franaise
loignon.
Are you ready to order? - Je peux prendre
votre commande ?
Ill have smoked salmon. - Je vais prendre du
saumon fum.
What about the main course? - Et comme plat
principal ?
Ill have steak with potatoes, please. - Je vais
prendre un steak avec des pommes de terre.
How would you like your steak, sir? - Vous le
voulez comment votre steak ?
Rare, please. - Saignant sil vous plat.

Roast or boiled potatoes? - Les pommes de
terre sautes ou leau ?
Chicken with chips. - Poulet frites.
Mushrooms, please. - Des champignons de
Paris sil vous plat.
Apple pie. - Une tarte aux pommes.
Can we have the bill? - Laddition, sil vous
plat.
Is service included? - Le service est-il
compris ?
Can I pay by credit card? - Je peux payer par
carte ?
33
Conversation 9
Lets have a look. - Regardons.
Is it a direct one? - Cest direct ?
You change at Gatwick Airport. - Vous avez
une correspondance laroport de Gatwick.
A direct one would be better. - Je prfererais
un vol direct.
What time does it arrive in Oxford? - Il
arrive Oxford quelle heure ?
And which platform for the 9.20? - De quel

quai part celui de 9h20 ?
Single or return? - Aller simple ou allerretour ?
Day return or period return? - Retour le
mme jour ou open ?
Thatll be 33.70. - a fera 33 livres 70.
Conversation 10
Im looking for a twin-bedded room. - Je
cherche une chambre double.
Let me see. - Laissez-moi regarder.
Weve only got single rooms available. - Nous
avons seulement des chambres simples.
90 including breakfast. - 90 livres petit
djeuner compris.
Im afraid its too expensive. - Dsol, cest
trop cher.
Thank you anyway. - Merci quand mme.
Id like to book a room, please. - Je voudrais
rserver une chambre.
When would you like the reservation for? Vous souhaitez rserver pour quel jour ?
A single or a double? - Une simple ou une
double ?
A twin-bedded room. - Une chambre lits
jumeaux.
With a bath or a shower? - Avec douche ou
baignoire ?
Let me repeat that. - Premettez-moi de
rpter.
Conversation 11
We must get some money. - On doit prendre
de largent.
Go straight on along Beaumont Street. - Va
tout droit par la rue Beaumont.
Turn right into Gloucester Street. - Tourne
gauche dans la rue Gloucester.
Take the second left. - Prends la deuxime
gauche.
The bank is on the right between the post
office and the chemists. - La banque est
droite, entre la poste et la pharmacie.
Not at all. - De rien.
Have a good day. - Bonne journe.
I think we could stay in Oxford for a few
days. - Je pense quon pourrait passer quelques
jours Oxford.
What shall we start with? - Par quoi allonsnous commencer ?

How can we get there? - Comment y aller ?
Can you tell us the way to the Town Hall? Pourriez-vous nous indiquer le chemin de
lhtel de ville ?
Im sorry, I dont know. Im a stranger here
myself. - Je suis dsol, je ne sais pas. Je ne
suis pas dici.
How far is it from here? - Cest loin dici ?
I think you should take the bus. - Je pense
que vous devriez prendre le bus.
Is there a bus stop near here? - Il y a un arrt
de bus prs dici ?
Its over there near the florists. - L-bas,
ct du fleuriste.
Conversation 12
Id like to rent a car, please. - Je voudrais
louer une voiture sil vous plat.
For how long? - Pour combien de temps ?
Can I see the brochure? - Je peux regarder le
catalogue ?
Does it have air-conditioning? - Elle a la
climatisation ?
The personal accident insurance. - Assurance
accident complmentaire.
That will be 52 altogether. - a fera 52 livres
en tout.
Its cheaper. - Celle-ci est moins chre.

Thats 29 a day plus the insurance. - 29
livres par jour plus lassurance.
May I see your driving licence? - Puis-je voir
votre permis de conduire ?
How would you like to pay? - Comment
souhaitez-vous payer ?
You can borrow it if you want. - Vous pouvez
la louer si vous le souhaitez.
34
Conversation 13
Id like to change this into pounds, please. Je voudrais changer cela pour des livres.
Whats the exchange rate today? - Quel est le
cours du jour ?
Theres 2 commission. - Il y a une
commission de 2 livres.
How would you like it? - Comment voulezvous le recevoir ?

How would you like the money? - En quelles
coupures ?
In tens, twenties? - En billets de 10, de 20 ?
Conversation 14
Id like to send four letters to Poland. - Je
voudrais envoyer 4 lettres en Pologne sil vous
plat.
Thats 37 pence each if theyre not above 20
grams. - a fait 37 pence chacune si elles ne
dpassent pas 20 grammes.
Also 37 pence, by airmail. - Cest galement

37 pence, par avion.
Thats nine times 37. Thats 3 pounds 33
pence altogether, please. - 9 fois 37. a fait en
tout 3 livres et 33 pence.
1 pound 67 pence change. - Une livre 67 pence
de monnaie.
Conversation 15
Are you all right? - Tu te sens bien ?
Whats the matter? - Quest-ce qui tarrive ?
I feel sick. - Je me sens mal.
Ive got a terrible headache. - Jai un horrible
mal de tte.
I feel feverish. - Je sens que jai de la fivre.
Ill get his number and make an appointment
for you. - Je vais chercher son numro et
prendre rendez-vous pour toi.
Ive got a stomach-ache. - Jai mal au ventre.
You look hot. - Tu as lair brlant.
What did you eat yesterday? - Quest-ce que
tu as mang hier ?
Its probably nothing serious. - Ce nest

probablement rien de grave.
Ill give you some medicine. - Je vais te
prescrire un mdicament.
Youd better stay in bed for two days. - a
serait bien que tu restes au lit pendant deux
jours.
Heres the prescription. - Voil lordonnance.
How often should I take it? - Je dois le
prendre combien de fois par jour ?
Twice a day. - Deux fois par jour.
Conversation 16
Insert this ticket into the machine. - Insrez le
ticket dans la machine.
I see. - Je comprends.
It will display the amount of money you have
to pay. - La somme payer saffichera.
Where should I pay? - O est-ce que je
devrais payer ?
You put the coins in and then youll get a
blue ticket. - Insrez les pices et vous
obtiendrez un ticket bleu.
At the exit. - la sortie.
Youve been very helpful. - Merci de votre
aide.
Excuse me. I wonder if you could tell me how

to use this car park? - Excusez-moi, pourriezvous me dire comment utiliser le parking ?
It looks rather complicated to me. - a me
parat compliqu.
Can you see it? - Vous les voyez ?
You have to take a ticket. Just press the
button. - Vous devez prendre un ticket. Il faut
juste appuyer sur le bouton.
Then the barrier will be raised. - Et la
barrire se relvera.
Its important that you keep the ticket with
you. - Il est important que vous gardiez le ticket
sur vous.
35
A Month in Brighton
GLOSSARY - Wrterbuch
Conversation 1
Ive come to attend an English course. - Ich
bin zum Englischkurs gekommen.
We must fill in this form. - Wir mssen das
Formular ausfllen.
How do you spell your surname? - Wie
schreibt man Ihren Namen?
Where are you staying here in Britain? - Wo

wohnen Sie hier in Grobritannien?
Theyre called the Browns. - Sie heien
Braun.
Heres the schedule of your classes. - Das ist
Ihr Unterrichtsplan.
Conversation 2
Hes younger than me. - Er ist jnger als ich.
Does he look like you? - Sieht er dir hnlich?
He looks like our mother. - Er sieht unserer
Mutter hnlich.
- Er hat ihre blauen Augen und eine ziemlich
lange Nase.
Have you decided yet? - Hast du dich schon
entschieden?
I study medicine. - Ich studiere Medizin.

Id like to be a doctor, a surgeon. - Ich
mchte Arzt werden,vielleicht Chirurg.
Its a difficult decision. - Das ist eine
schwierige Entscheidung.
Im waiting for a call from her. - Ich warte
auf ihren Anruf.
Lets have something to eat now. - Lass uns
etwas essen.
Conversation 3
Hello. This is Ann Nowak speaking. Hallo.Hier spricht Anna Nowak.
Can I speak to Peter? - Knnte ich Peter
sprechen?
Hold on. Ill put you through. - Bitte warten
Sie. Ich verbinde Sie.
Im afraid Peter is out at the moment. - Ich
frchte, er ist im Moment nicht da.
Can I take a message? - Soll ich was
ausrichten?
Tell him Ill ring back later. - Bitte sagen Sie
ihm, dass ich spter anrufe.
Anything else? - Sonst noch was?

Im so happy to hear from you. - Ich freue
mich, dich zu hren.
Im sure its going to be all right. - Ich bin es
mir sicher, es wird alles in Ordnung.
I hope I will like it. - Ich hoffe, er wird mir
gefallen.
Im sure you will. - Ich bin mir sicher, es
wird.
When are you going to visit me in Oxford? Wann besuchst du mich in Oxford?
Ill call you tomorrow. - Ich rufe morgen an.
Conversation 4
I was born in Belgium. - Ich bin in Belgien
geboren.
Pleased to meet you. - Nett, dich kennen zu
lernen.
How long are you staying here in Brighton?
- Wie lange bleibst du in Brighton?
What are you planning to do after the
course finishes? - Was hast du nach Kursende
vor?
Im going to visit some famous places. - Ich
habe vor, mir einige berhmte Orte anzusehen.
I havent decided yet. - Ich habe mich noch
nicht entschieden.
I wish you good luck. - Ich wnsche dir viel
Erfolg.
Im starting the course today. - Ich beginne

heute den Kurs.
Nice to meet you. Nett, dich kennen zu
lernen.
Not very far from here. - Nicht weit von hier.
Lets go in. - Gehen wir 'rein.
Im going to be your English teacher. - Ich
werde euer Englischlehrer sein.
I hope you had a good journey. - Ich hoffe,
ihr habt gute Reise gehabt.
Lovely day, isnt it? - Ein schner Tag, nicht
wahr?
Id like you to introduce yourselves. - Ich
mchte, dass ihr euch vorstellt.
Whod like to start? - Wer mchte anfangen?
I can go first. - Darf ich anfangen?
36
Conversation 5
We are having a break at last. - Endlich
haben wir Pause.
We need to relax for a while. - Wir mssen
uns eine Weile ausruhen.
I like reading very much. - Ich lese sehr gern.
I enjoy rock music, too. - Ich mag auch
Rockmusik.
I hate classical music. - Ich hasse klassische
Musik.
I prefer Sting. - Ich mag lieber Sting.
Have you ever been to his concert? - Warst
du schon mal in seinem Konzert?
Unfortunately not but Id love to. - Leider

nicht, aber ich mchte sehr gern.
weekend. - Am nchsten Wochenende gibt er
ein Konzert in London.
Would you like to go? - Mchtest du dahin
fahren?
Well talk about it later. - Wir sprechen
spter darber.
We should go now. - Wir sollten schon gehen.
Conversation 6
Lets go out somewhere. - Lass uns
irgendwohin gehen.
Id rather stay and watch something on TV.
- Ich wrde lieber hier bleiben und fernsehen.
What about tomorrow? - Und morgen?
Id love to but Im afraid I cant. - Ich wrde
gern, aber ich frchte, ich kann nicht.
What shall we do? - Was machen wir?
Why dont we play tennis in the morning? Vielleicht spielen wir Tennis?
Its too hot to play tennis. - Es ist zu warm,

um Tennis zu spielen.
How about going to the swimming pool? Vielleicht gehen wir ins Schwimmbad?
It sounds OK. - Das klingt nicht schlecht.
Would you like to go to the cinema? Mchtest du ins Kino gehen?
That would be lovely. - Das wre wunderbar.
What do you suggest? - Was schlgst du vor?
Im not sure. - Ich bin mir nicht sicher.
Conversation 7
Can I help you? - Kann ich Ihnen helfen?
Im looking for a sweater. - Ich suche einen
Pulli.
Green doesnt really suit me. - Grn steht
mir nicht.
What colour are you looking for? - Welche
Farbe suchen Sie?
Ill see. - Ich sehe nach.
Im afraid I havent. - Ich frchte, das ich das
nicht habe.
What size are you? - Welche Gre tragen
Sie?
Medium, I suppose. - Ich glaube M.
Here you are. - Bitte.

Would you like to try it on? - Mchten Sie
anprobieren?
Where are the changing rooms? - Wo sind
die Umkleidekabinen?
Over there, on the left. - Da, auf der

linken Seite.
It doesnt really fit me. - Er passt mir nicht.
Have you got one in a bigger size? Haben Sie grer?
Ill take it. - Ich nehme ihn.
Conversation 8
Wed like to see the menu. - Die Speisekarte,
bitte.
French onion soup. - Franzsische
Zwiebelsuppe.
Are you ready to order? - Darf ich Ihre
Bestellung aufnehmen?
Ill have smoked salmon. - Den gerucherten
Lachs, bitte.
What about the main course? - Und was als
Hauptgericht?
Ill have steak with potatoes, please. - Ich
nehme ein Steak mit Kartoffeln.
How would you like your steak, sir? - Wie
mchten Sie das Steak?
Rare, please. - Blutig bitte.

Roast or boiled potatoes? - Gebratene oder
gekochte Kartoffeln?
Chicken with chips. - Hhnchen mit Pommes
frites?
Mushrooms, please. - Champignons, bitte.
Apple pie. - Apfelkuchen.
Can we have the bill? - Die Rechnung, bitte.
Is service included? - Ist der Service
inklusive?
Can I pay by credit card? - Kann ich mit
Kreditkarte zahlen?
We should pay together. - Wir sollten
zusammen zahlen.
37
Conversation 9
Lets have a look. - Mal sehen.
Is it a direct one? - Ist das eine direkte
Verbindung?
You change at Gatwick Airport. - Ich muss
in Gatwick Airport umsteigen.
A direct one would be better. - Eine direkte
Verbindung wre besser.
What time does it arrive in Oxford? - Um
wie viel Uhr wird er in Oxford ankommen?
And which platform for the 9.20? - Von

welchem Bahnsteig fhrt der um 9.20 Uhr ab?
Single or return? - Nur einfach e oder hinund zurck?
Day return or period return? - Die Rckfahrt
am gleichen Tag oder offen?
Thatll be 33.70. - Das macht 33 Pfund und
70 Pens.
Conversation 10
Im looking for a twin-bedded room. - Ich
suche ein Zweibettzimmer.
Let me see. - Ich schaue nach.
Weve only got single rooms available. - Wir
haben nur Einzelzimmer.
90 including breakfast. - 90 Pfund mit
Frhstck.
Im afraid its too expensive. - Ich frchte,
das ist zu teuer.
Thank you anyway. - Trotzdem, danke.
Id like to book a room, please. - Ich mchte

ein Zimmer reservieren.
When would you like the reservation for? Fr wann mchten Sie das Zimmer
reservieren?
A single or a double? - Einzel- oder
Doppelzimmer?
A twin-bedded room. - Ein Zimmer mit zwei
Betten.
With a bath or a shower? - Mit Badewanne
oder Dusche?
Conversation 11
What shall we start with? - Womit sollen wir
anfangen?
How can we get there? - Wie kommen wir
dahin?
Can you tell us the way to the Town Hall? Knnten Sie uns sagen, wie wir zum Rathaus
kommen?
myself. - Entschuldigung, ich wei es nicht.
Ich bin nicht von hier.
How far is it from here? - Wie weit ist das
von hier?
I think you should take the bus. - I Ich denke,
ihr solltet den Bus nehmen.
Is there a bus stop near here? - Gibt es hier
in der Nhe eine Bushaltestelle?
Its over there near the florists. - Es ist in

der Nhe vom Blumengeschft.
We must get some money. - Wir mssen
etwas Geld mitnehmen.
Go straight on along Beaumont Street. - Geh
geradeaus, die Beaumontstrae entlang.
Turn right into Gloucester Street. - Biege
nach rechts in die Gloucesterstrae ab.
Take the second left. - Biege in die zweite
links ab.
office and the chemists. - Die Bank ist auf
der rechten Seite, zwischen der Post und der
Apotheke.
Not at all. - Nichts zu danken.
Have a good day. - Schnen Tag noch.
Conversation 12
Id like to rent a car, please. - Ich mchte ein
Auto mieten.
For how long? - Fr wie lange?
Can I see the brochure? - Darf ich den
Katalog sehen?
Does it have air-conditioning? - Hat es eine
Klimaanlage?
The personal accident insurance. - Eine Art
von Zusatzversichrung.
That will be 52 altogether. - Das macht
zusammen 52 Pfund.
Its cheaper. - Das hier ist billiger.

Pfund pro Tag plus Versicherung.
May I see your driving licence? - Knnte ich
bitte Ihren Fhrerschein sehen?
How would you like to pay? - Wie mchten
Sie zahlen?
You can borrow it if you want. - Sie knnten
sie leihen, wenn Sie wollen.
38
Conversation 13
Id like to change this into pounds, please. Ich mchte das in Pfund umtauschen.
Whats the exchange rate today? - Wie ist
der heutige Kurs?
Theres 2 commission. - Die Provision
macht 2 Pfund.
How would you like it? - Wie mchten Sie sie

es?
How would you like the money? - In welchen
Scheinen?
In tens, twenties? - In Zehnern, Zwanzigern?
Conversation 14
Id like to send four letters to Poland. - Ich
mchte vier Briefe nach Polen schicken.
grams. - 37 Pens fr einen Brief bis zu 20
Gramm.
Also 37 pence, by airmail. - Auch 37 Pens,
per Luftpost.

pence altogether, please. - 9 mal 37. Macht
zusammen 3 Pfund, 33Pens.
1 pound 67 pence change. - 1 Pfund und 67
Pens Rest.
Conversation 15
Are you all right? - Gehts dir gut?
Whats the matter? - Was ist los?
I feel sick. - Mir ist schlecht.
Ive got a terrible headache. - Ich habe
schreckliche Kopfschmerzen.
I feel feverish.- Ich fhle, dass ich Fieber
habe.
appointment for you. - Ich suche seine
Nummer und mache dir einen Termin.
Ive got a stomach-ache. - Ich habe
Bauchschmerzen.
You look hot. - Du siehst fiebrig aus.
What did you eat yesterday? - Was hast du

gestern gegessen?
Its
probably
nothing
serious.
Wahrscheinlich ist das nichts Ernstes.
Ill give you some medicine. - Ich verschreibe
dir ein Medikament.
Youd better stay in bed for two days. - Es
wre besser, wenn du zwei Tage im Bett
bleibst.
Heres the prescription. - Bitte, hier ist das
Rezept.
How often should I take it? - Wie oft muss ich
das nehmen?
Twice a day. - Zweimal tglich.
Conversation 16
Insert this ticket into the machine. - Steck
die Fahrkarte in den Automat.
I see. - Verstehe.
It will display the amount of money you
have to pay. - Ich zeige Ihnen, wie viel man
zahlen muss.
Where should I pay? - Wo soll ich bezahlen?
blue ticket. - Wirf Geld hinein, dann
bekommst du eine blaue Fahrkarte.
At the exit. - Am Ausgang.
Youve been very helpful. - Sie haben mir
sehr geholfen.
Excuse me. I wonder if you could tell me

how to use this car park? - Entschuldigung,
knnten Sie mir sagen, wie man diesen
Parkplatz benutzt?
It looks rather complicated to me. - Es sieht
kompliziert aus.
Can you see it? Siehst du sie?
button. - Du musst eine Fahrkarte entnehmen.
Du brauchst nur den Knopf zu drcken.
Then the barrier will be raised. - Dann ffnet
sich die Schranke.
you. - Es ist wichtig, die Karte zu behalten.
39
A Month in Brighton
GLOSSARY - GLOSSARIO
Conversation 1
Ive come to attend an English course. Sono venuto per un corso dinglese.
We must fill in this form. - Dobbiamo
riempire questo modulo.
How do you spell your surname? - Come si
scrive il suo cognome?
Where are you staying here in Britain? Dove abita qui in Inghilterra?
Theyre called the Browns. - Si chiamano
Brown.
Heres the schedule of your classes. - Questo
lorario delle lezioni.
Conversation 2
Hes younger than me. - piu giovane di me.
Does he look like you? - Ti assomiglia?
He looks like our mother. - Assomiglia a
nostra madre.
- Ha i suoi occhi e un naso piuttosto lungo.
Have you decided yet? - Hai gi deciso?
I study medicine. - Studio medicina.
Id like to be a doctor, a surgeon. - Vorrei

diventare medico, forse chirurgo.
Its a difficult decision. - una decisione
difficile.
Im waiting for a call from her. - Aspetto una
sua telefonata.
Lets have something to eat now. Mangiamo qualcosa?
Conversation 3
Hello. This is Ann Nowak speaking. Pronto. Parla Anna Nowak.
Can I speak to Peter? - Posso parlare con
Peter?
Hold on. Ill put you through. - Attenda. La
metto in linea.
Im afraid Peter is out at the moment. - Mi
dispiace, ma al momento non qui.
Can I take a message? - Vuole lasciare un
messaggio?
Tell him Ill ring back later. - Gli dica che
telefono pi tardi.
Anything else? - Qualcosaltro?

Im so happy to hear from you. - Che piacere
sentirti.
Im sure its going to be all right. - Sono
sicuro che tutto andr per il meglio.
I hope I will like it. - Spero che mi piaccia.
Im sure you will. - Sono sicura di s.
When are you going to visit me in Oxford? Quando vieni a trovarmi a Oxford?
Ill call you tomorrow. - Telefono domani.
Conversation 4
Im starting the course today. - Oggi
comincio il corso.
Nice to meet you. - Piacere.
Not very far from here. - Non molto lontano
da qui.
Lets go in. - Entriamo.
Im going to be your English teacher. - Sar
il vostro insegnante dinglese.
I hope you had a good journey. - Spero che
abbiate fatto buon viaggio.
Lovely day, isnt it? - Bella giornata, vero?
Id like you to introduce yourselves. - Vorrei
che vi presentaste.
Whod like to start? - Chi vuole cominciare?
I can go first. - Posso cominciare io.

I was born in Belgium. - Sono nato in Belgio.
Pleased to meet you. - Piacere.
- Per quanto tempo ti fermi a Brighton?
course finishes? - Cosa pensi di fare quando il
corso finisce?
Im going to visit some famous places. - Ho
intenzione di visitare qualche posto famoso.
I havent decided yet. - Non ho ancora
deciso.
I wish you good luck. - Ti auguro buona
fortuna.
40
Conversation 5
We are having a break at last. - Finalmente
abbiamo una pausa.
We need to relax for a while. - Dobbiamo
riposarci per un po.
I like reading very much. - Mi piace molto
leggere.
I enjoy rock music, too. - Mi piace anche la
musica rock.
I hate classical music. - Odio la musica
classica.
I prefer Sting. - Preferisco Sting.
Have you ever been to his concert? - Sei mai
stato a un suo concerto?
Unfortunately not but Id love to. Purtroppo no ma mi piacerebbe andarci.

weekend. - Il prossimo fine settimana d un
concerto a Londra.
Would you like to go? - Ti piacerebbe
andarci?
Well talk about it later. - Ne parliamo pi
tardi.
We should go now. - Dovremmo andare
adesso.
Conversation 6
Lets go out somewhere. - Usciamo?
- Preferisco restare a casa e guardare la
televisione.
What about tomorrow? - E domani?
Id love to but Im afraid I cant. - Mi
piacerebbe ma non posso.
What shall we do? - Cosa facciamo?
Why dont we play tennis in the morning? Perch non giochiamo a tennis?
Its too hot to play tennis. - Fa troppo caldo

per giocare a tennis.
How about going to the swimming pool? Andiamo in piscina?
It sounds OK. - Non sembra una cattiva idea.
Would you like to go to the cinema? - Ti
piacerebbe andare al cinema?
That would be lovely. - Sarebbe bello.
What do you suggest? - Cosa suggerisci?
Im not sure. - Non sono sicuro.
Conversation 7
Can I help you? - Posso esserle daiuto?
Im looking for a sweater. - Cerco una
maglia.
Green doesnt really suit me. - Il verde non
mi sta bene.
What colour are you looking for? - Che
colore cerca?
Ill see. - Guardo.
Im afraid I havent. - Mi dispiace ma non ce
lho.
What size are you? - Che taglia porta?
Medium, I suppose. - La media, credo.
Here you are. - Ecco.

Would you like to try it on? - La vuole
provare?
Where are the changing rooms? - Dove sono
i camerini?
Over there, on the left. - Da quella parte, a
sinistra.
It doesnt really fit me. - Non mi sta bene.
Have you got one in a bigger size? - Ne ha
una in una taglia pi grande?
Ill take it. - La prendo.
Conversation 8
Wed like to see the menu. - Vorremmo
vedere il menu.
French onion soup. - Minestra di cipolle alla
francese.
Are you ready to order? - Siete pronti per
ordinare?
Ill have smoked salmon. - Prendo il salmone
affumicato.
What about the main course? - E per
secondo?
Ill have steak with potatoes, please. Prendo una bistecca con patate.
How would you like your steak, sir? - Come
vuole la bistecca?
Rare, please. - Al sangue, per favore.

Roast or boiled potatoes? - Patate arrosto o
lesse?
Chicken with chips. - Pollo e patatine fritte.
Mushrooms, please. - Funghi, per favore.
Apple pie. - Torta di mele.
Can we have the bill? - Il conto, per favore.
Is service included? - Il servizio incluso?
Can I pay by credit card? - Posso pagare con
la carta di credito?
We should pay together. - Dovremmo pagare
insieme.
41
Conversation 9
Lets have a look. - Vediamo.
Is it a direct one? - diretto?
You change at Gatwick Airport. - Deve
cambiare a Gatwick.
A direct one would be better. - Un diretto
sarebbe meglio.
What time does it arrive in Oxford? - A che
ora arriva a Oxford?
And which platform for the 9.20? - Da quale

binario parte quello delle 9:20?
Single or return? - Solo andata o andata e
ritorno?
Day return or period return? - Andata e
ritorno in giornata o aperto?
Thatll be 33.70. - Fa 33 sterline e 70 pence.
Conversation 10
Id like to book a room, please. - Vorrei
prenotare una camera.
When would you like the reservation for? Per quando vuole prenotare la camera?
A single or a double? - Una singola o una
doppia?
A twin-bedded room. - Una doppia.
With a bath or a shower? - Con il bagno o
con la doccia?
Let me repeat that. - Mi permetta di ripetere.
Im looking for a twin-bedded room. - Cerco

una camera per due persone.
Let me see. - Vediamo.
Weve only got single rooms available. Abbiamo solo camere singole.
90 including breakfast. - 90 sterline
colazione inclusa.
Im afraid its too expensive. - Mi sembra un
po tanto.
Thank you anyway. - Grazie comunque.
Conversation 11
What shall we start with? - Da che cosa
cominciamo?
How can we get there? - Come ci arriviamo?
Can you tell us the way to the Town Hall? Scusi, mi pu indicare la strada per il
Municipio?
myself.. - Mi dispiace, non lo so. Neanchio
non sono del posto.
How far is it from here? - Quant lontano
da qua?
I think you should take the bus. - Penso che
dovreste prendere lautobus.
Is there a bus stop near here? - C una
fermata dellautobus qui vicino?
Its over there near the florists. - E l, vicino
al fioraio.
We must get some money. - Dobbiamo

prendere dei soldi.
Go straight on along Beaumont Street. - Vai
sempre dritto lungo via Beaumont.
Turn right into Gloucester Street. - Gira a
destra in via Gloucester.
Take the second left. - Prendi la seconda a
sinistra.
office and the chemists. - La banca a
destra, tra lufficio postate e la farmacia.
Not at all. - Non c di che.
Have a good day. - Buona giornata.
days. - Penso che potremmo fermarci a Oxford
per qualche giorno.
Conversation 12
Id like to rent a car, please. - Vorrei
noleggiare una macchina.
For how long? - Per quanto tempo?
Can I see the brochure? - Posso vedere il
depliant?
Does it have air-conditioning? - Czy ma
klimatyzacj? - Ha laria condizionata?
The personal accident insurance. - Un tipo di
assicurazione personale.
That will be 52 altogether. - 52 sterline in
tutto.
Its cheaper. - Costa meno.

sterline al giorno pi lassicurazione.
May I see your driving licence? - Posso
vedere la sua patente?
How would you like to pay? - Come vuole
pagare?
You can borrow it if you want. - Pu
prenderla in prestito se vuole.
42
Conversation 13
Id like to change this into pounds, please. Vorrei cambiare questi in sterline.
Whats the exchange rate today? - Qual il
cambio oggi?
Theres 2 commission. - La provvigione di
2 sterline.
How would you like it? - Come li vuole?

How would you like the money? - In
banconote di che taglio?
In tens, twenties? - Da dieci, da venti?
Conversation 14
Id like to send four letters to Poland. Vorrei spedire quattro lettere per la Polonia.
grams. - 37 pence se non superano i 20
grammi.
Also 37 pence, by airmail. - 37 pence anche
per via aerea.

pence altogether, please. - Nove volte 37. In
tutto fa 3 sterline e 33 pence.
1 pound 67 pence change. - Una sterlina e 67
pence di resto.
Conversation 15
Its
probably
nothing
serious.
Probabilmente non niente di serio.
Ill give you some medicine. - Ti prescrivo
delle medicine.
Youd better stay in bed for two days. Sarebbe meglio che stessi a letto per un paio di
giorni.
Heres the prescription. - Ecco la ricetta.
How often should I take it? - Quante volte al
giorno devo prenderle?
Twice a day. - Due volte al giorno.
Are you all right? - Ti senti bene?

Whats the matter? - Che cosa hai?
I feel sick. - Ho nausea.
Ive got a terrible headache. - Ho un forte
mal di testa.
I feel feverish. - Sento che ho la febbre.
appointment for you. - Cerco il suo numero e
prendo un appuntamento.
Ive got a stomach-ache. - Ho mal di stomaco.
You look hot. - Mi sembri caldo.
What did you eat yesterday? - Che cosa hai
mangiato ieri?
Conversation 16
Insert this ticket into the machine. - Inserisci
il biglietto nellapparecchio.
I see. - Capisco.
have to pay. - Fa vedere quanto si deve
pagare.
Where should I pay? - Dove devo pagare?
blue ticket. - Infila le monete e ricevi un
biglietto blu.
At the exit. - Alluscita.
Youve been very helpful. - Mi stata di
grande aiuto.

how to use this car park? - Scusi, mi pu dire
come si usa questo parcheggio?
It looks rather complicated to me. - Mi
sembra complicato.
Can you see it? - Lo vedi?
button. - Devi prendere un biglietto. Basta
premere questo bottone.
Then the barrier will be raised. - Allora la
sbarra si alza.
you. - importante che tu conservi il biglietto.
43
A Month in Brighton
GLOSSARY -
Conversation 1
Ive come to attend an English course. -
We must fill in this form. -
How do you spell your surname? -
Where are you staying here in Britain? -
Theyre called the Browns. -
Heres the schedule of your classes. -
Conversation 2
Hes younger than me. -
Does he look like you? -
He looks like our mother. -
Hes got her blue eyes and quite a long nose. -
Have you decided yet? -
I study medicine. -
Id like to be a doctor, a surgeon. -
Its a difficult decision. -
Im waiting for a call from her. -
Lets have something to eat now. -
Conversation 3
Hello. This is Ann Nowak speaking. -
Can I speak to Peter? -
Hold on. Ill put you through. -
Im afraid Peter is out at the moment. -
Can I take a message? -
Tell him Ill ring back later. -
Anything else? -
Im so happy to hear from you. -
Im sure its going to be all right. -
I hope I will like it. -
Im sure you will. -
When are you going to visit me in Oxford? -
Ill call you tomorrow. -
Conversation 4
Im starting the course today. -
Nice to meet you. -
Not very far from here. -
Lets go in. -
Im going to be your English teacher.
I hope you had a good journey. -
Lovely day, isnt it? -
Id like you to introduce yourselves. -
Whod like to start? -
44
I can go first. -
I was born in Belgium. -
Pleased to meet you. -
How long are you staying here in Brighton? -
What are you planning to do after the course finishes?
Im going to visit some famous places. -
I havent decided yet. -
I wish you good luck. -
Conversation 5
We are having a break at last. -
We need to relax for a while. -
I like reading very much. -
I enjoy rock music, too. -
I hate classical music. -
I prefer Sting. -
Have you ever been to his concert? -
Unfortunately not but Id love to. -
Hes appearing in concert in London next weekend.
Would you like to go? -
Well talk about it later. -
We should go now. -
Conversation 6
Lets go out somewhere. -
What about tomorrow? -
Id love to but Im afraid I cant.
What shall we do? -
Why dont we play tennis in the morning? -
Its too hot to play tennis. -
How about going to the swimming pool? -
It sounds OK. -
Would you like to go to the cinema? -
That would be lovely. -
What do you suggest? -
Im not sure. -
Conversation 7
Can I help you? -
Im looking for a sweater. -
Green doesnt really suit me. -
What colour are you looking for? -
Ill see. -
Im afraid I havent. -
What size are you? -
Medium, I suppose. -
45
Here you are. -

Would you like to try it on? -
Where are the changing rooms? -
Over there, on the left. -
It doesnt really fit me. -
Have you got one in a bigger size? -
Ill take it. -
Conversation 8
Wed like to see the menu. -
French onion soup. -
Are you ready to order? -
Ill have smoked salmon. -
What about the main course? -
Ill have steak with potatoes, please. -
How would you like your steak, sir? -
Rare, please. -
Roast or boiled potatoes?
Chicken with chips. -

Mushrooms, please. -
Apple pie. -
Can we have the bill? -
Is service included? -
Can I pay by credit card? -
We should pay together. -
Conversation 9
Lets have a look. -
Is it a direct one? -
You change at Gatwick Airport. -
A direct one would be better. -
What time does it arrive in Oxford? -
And which platform for the 9.20? -
Single or return? -
Day return or period return? -
Thatll be 33.70. -
Conversation 10
Im looking for a twin-bedded room. -
Let me see. -
Weve only got single rooms available.
90 including breakfast. -
Im afraid its too expensive. -
Thank you anyway. -
Id like to book a room, please. -
When would you like the reservation for? -
A single or a double? -
A twin-bedded room. -
46
With a bath or a shower? -

Let me repeat that. -
Conversation 11
What shall we start with? -
How can we get there? -
Can you tell us the way to the Town Hall?
How far is it from here? -
I think you should take the bus. -
Is there a bus stop near here? -
Its over there near the florists. -
We must get some money. -
Go straight on along Beaumont Street. -
Turn right into Gloucester Street.
Take the second left. -
The bank is on the right between the post office and the chemists.
Not at all. -
Conversation 12
Id like to rent a car, please. -
For how long? -
Can I see the brochure? -
Does it have air-conditioning? -
The personal accident insurance. -
That will be 52 altogether. -
Its cheaper. -
Thats 29 a day plus the insurance. -
May I see your driving licence? -
How would you like to pay? -
You can borrow it if you want.
Conversation 13
Id like to change this into pounds, please. -
Whats the exchange rate today? -
Theres 2 commission. -
How would you like it? -
How would you like the money? -
In tens, twenties? -
Conversation 14
Id like to send four letters to Poland. -
Thats 37 pence each if theyre not above 20 grams.
Also 37 pence, by airmail. -
Thats nine times 37. Thats 3 pounds 33 pence altogether, please.
1 pound 67 pence change. -
47
Conversation 15
Are you all right? -
Whats the matter? -
I feel sick.
Ive got a terrible headache. -
I feel feverish.-
Ill get his number and make an appointment for you.
Ive got a stomach-ache. -
You look hot. -
What did you eat yesterday? -
Its probably nothing serious. -
Ill give you some medicine. -
Youd better stay in bed for two days. -
Heres the prescription. -
How often should I take it? -
Twice a day. -
Conversation 16
Excuse me. I wonder if you could tell me how to use this car park?
It looks rather complicated to me. -
Can you see it? -
You have to take a ticket. Just press the button. -
Then the barrier will be raised. -
Its important that you keep the ticket with you.
Insert this ticket into the machine. -
I see. -
It will display the amount of money you have to pay. -
Where should I pay? -
You put the coins in and then youll get a blue ticket. -
At the exit. -
Youve been very helpful. -
48
A Month in Brighton
GLOSSARY - SOWNICZEK
Conversation 1
Ive come to attend an English course. Przyjechaem na kurs jzyka angielskiego.
We must fill in this form. - Musimy wypeni
formularz.
How do you spell your surname? - Jak pisze
si paskie nazwisko?
Where are you staying here in Britain? Gdzie mieszka pan tutaj w Wlk. Brytanii?
Theyre called the Browns. - Nazywaj si
Brown.
Heres the schedule of your classes. - Oto
plan pana zaj.
Conversation 2
Hes younger than me. - On jest modszy ode
mnie.
Does he look like you? - Czy on jest do ciebie
podobny?
He looks like our mother. - On jest podobny
do naszej matki.
- Ma jej niebieskie oczy i dosy dugi nos.
Have you decided yet? - Czy ju
zdecydowae?
I study medicine. - Studiuj medycyn.

Id like to be a doctor, a surgeon. Chciabym zosta lekarzem, moe chirurgiem.
Its a difficult decision. - To trudna decyzja.
Im waiting for a call from her. - Czekam na
telefon od niej.
Lets have something to eat now. - Zjedzmy
co.
Conversation 3
Hello. This is Ann Nowak speaking. - Halo.
Mwi Anna Nowak.
Can I speak to Peter? - Czy mog prosi
Piotra?
Hold on. Ill put you through. - Prosz
zaczeka. Pocz pani.
Im afraid Peter is out at the moment. Obawiam si, e nie ma go w tej chwili.
Can I take a message? - Czy mam co
przekaza?
Tell him Ill ring back later. - Prosz mu
powiedzie, e zadzwoni pniej.
Anything else? - Czy co jeszcze?

Im so happy to hear from you. - Tak si
ciesz, e ci sysz.
Im sure its going to be all right. - Jestem
pewien, e wszystko bdzie w porzdku.
I hope I will like it. - Mam nadziej, e bdzie
mi si podoba.
Im sure you will. - Jestem pewna, e tak.
When are you going to visit me in Oxford? Kiedy odwiedzisz mnie w Oxfordzie?
Ill call you tomorrow. - Zadzwoni jutro.
Conversation 4
I was born in Belgium. - Urodziem si w
Belgii.
Pleased to meet you. - Mio ci pozna.
- Jak dugo zostaniesz w Brighton?
course finishes? - Co planujesz robi po
zakoczeniu kursu?
Im going to visit some famous places. Zamierzam zobaczy kilka synnych miejsc.
I havent decided yet. - Jeszcze nie
zdecydowaem.
I wish you good luck. - ycz ci powodzenia.
Im starting the course today. - Zaczynam

dzisiaj kurs.
Nice to meet you. - Mio ci pozna.
Not very far from here. - Niedaleko std.
Lets go in. - Wejdmy.
Im going to be your English teacher. - Bd
waszym nauczycielem angielskiego.
I hope you had a good journey. - Mam
nadziej, e mielicie dobr podr.
Lovely day, isnt it? - Pikny dzie, prawda.
Id like you to introduce yourselves. Chciabym, ebycie si przedstawili.
Whod like to start? - Kto chciaby zacz?
I can go first. - Mog zacz.
49
Conversation 5
We are having a break at last. - Wreszcie
mamy przerw.
We need to relax for a while. - Musimy przez
chwil odpocz.
I like reading very much. - Bardzo lubi
czyta.
I enjoy rock music, too. - Lubi rwnie
muzyk rockow.
I hate classical music. - Nienawidz muzyki
klasycznej.
I prefer Sting. - Wol Stinga.
Have you ever been to his concert? - Czy

bye kiedy na jego koncercie?
Unfortunately not but Id love to. - Niestety
nie, ale bardzo chciabym.
weekend. - W nastpny weekend daje koncert
w Londynie.
Would you like to go? - Czy chciaby
pojecha?
Well talk about it later. - Porozmawiamy o
tym pniej.
We should go now. - Powinnimy ju i.
Conversation 6
Lets go out somewhere. - Wyjdmy gdzie.
- Wolabym zosta i pooglda telewizj.
What about tomorrow? - A jutro?
Id love to but Im afraid I cant. - Bardzo
bym chcia, ale obawiam si, e nie mog.
What shall we do? - Co zrobimy?
Why dont we play tennis in the morning? Moe pogramy w tenisa?
Its too hot to play tennis. - Jest za gorco na

tenis.
How about going to the swimming pool? - A
moe pjdziemy na basen?
It sounds OK. - Brzmi niele.
Would you like to go to the cinema? Chciaby i do kina?
That would be lovely. - Byoby cudownie.
What do you suggest? - Co proponujesz?
Im not sure. - Nie jestem pewien.
Conversation 7
Can I help you? - Czym mog suy?
Im looking for a sweater. - Szukam swetra.
Green doesnt really suit me. - Zielony mi nie
pasuje.
What colour are you looking for? - Jakiego
koloru pan szuka?
Ill see. - Zobacz.
Im afraid I havent. - Obawiam si, e nie
mam.
What size are you? - Jaki nosi pan rozmiar?
Medium, I suppose. - Przypuszczam, e
redni.
Here you are. - Prosz.

Would you like to try it on? - Czy chciaby
pan przymierzy?
Where are the changing rooms? - Gdzie s
przymierzalnie?
Over there, on the left. - Tam, po lewej
stronie.
It doesnt really fit me. - Nie pasuje na mnie.
Have you got one in a bigger size? - Czy ma
pani wikszy?
Ill take it. - Wezm go.
Conversation 8
Rare, please. - Poprosz krwisty.
Roast or boiled potatoes? - Ziemniaki
pieczone czy gotowane?
Chicken with chips. - Kurczak z frytkami.
Mushrooms, please. - Prosz pieczarki.
Apple pie. - Szarlotka.
Can we have the bill? - Czy moemy prosi o
rachunek?
Is service included? - Czy jest wliczona
obsuga?
Can I pay by credit card? - Czy mog
zapaci kart?
We should pay together.- Powinnimy
zapaci razem.
Wed like to see the menu. - Chcielibymy

prosi kart.
French onion soup. - Francuska zupa
cebulowa.
Are you ready to order? - Czy mog przyj
zamwienie?
Ill have smoked salmon. - Prosz wdzonego
ososia.
What about the main course? - Co na danie
gwne?
Ill have steak with potatoes, please. - Wezm
stek z ziemniakami.
How would you like your steak, sir? - Jaki
chciaby pan stek?
50
Conversation 9
Lets have a look. - Zobaczmy.
Is it a direct one? - Czy to jest bezporedni?
You change at Gatwick Airport. - Ma pan
przesiadk w Gatwick Airport.
A direct one would be better. - Bezporedni
byby lepszy.
What time does it arrive in Oxford? - O
ktrej przyjeda do Oxfordu?
And which platform for the 9.20? - Z ktrego

peronu odjeda ten o 9:20?
Single or return? - W jedn stron czy
powrotny?
Day return or period return? - Na powrt w
tym samym dniu czy open?
Thatll be 33.70. - To bdzie 33 funty 70
pensw.
Conversation 10
Im looking for a twin-bedded room. Szukam pokoju dla dwch osb.
Let me see. - Niech spojrz.
Weve only got single rooms available. Mamy tylko pokoje jednoosobowe.
90 including breakfast. - 90 funtw ze
niadaniem.
Im afraid its too expensive. - Obawiam si,
e to za drogo.
Thank you anyway. - Mimo wszystko
dzikuj.
Id like to book a room, please. - Chciabym

zarezerwowa pokj.
When would you like the reservation for? Na kiedy chciaby pan zarezerwowa pokj?
A single or a double? - Jedno- czy
dwuosobowy?
A twin-bedded room. - Pokj z dwoma
kami.
With a bath or a shower? - Z wann czy
prysznicem?
Let me repeat that. - Prosz pozwoli, e
powtrz.
Conversation 11
Go straight on along Beaumont Street. - Id
prosto wzdu ulicy Beaumont.
Turn right into Gloucester Street. - Skr w
prawo w ulic Gloucester.
Take the second left. - Skr w drug w lewo.
office and the chemists. - Bank jest po
prawej stronie, pomidzy poczt i aptek.
Not at all. - Nie ma za co.
Have a good day. - Miego dnia.
days. - Myl, e moglibymy zosta w
Oxfordzie przez kilka dni.
We might rent a car. - Moe wynajmiemy
samochd.
When are we meeting her? - Kiedy j
spotkamy?
What shall we start with? - Od czego

zaczniemy?
How can we get there? - Jak si tam
dostaniemy?
Can you tell us the way to the Town Hall? Czy mgby nam pan powiedzie, jak doj do
Ratusza?
myself. - Przepraszam, nie wiem. Nie jestem
std.
How far is it from here? - Jak to daleko std?
I think you should take the bus. - Myl, e
powinnicie pojecha autobusem.
Is there a bus stop near here? - Czy jest w
pobliu przystanek autobusowy?
Its over there near the florists. - Jest tam, w
pobliu kwiaciarni.
We must get some money. - Musimy wzi
pienidze.
Conversation 12
Id like to rent a car, please. - Chciabym
wynaj samochd.
For how long? Na jak dugo?
Can I see the brochure? - Czy mog zobaczy
katalog?
Does it have air-conditioning? - Czy ma
klimatyzacj?
The personal accident insurance. - Rodzaj
ubezpieczenia dodatkowego.
That will be 52 altogether. - To bdzie
razem 52 funty.
Its cheaper. - Ten jest taszy.

funtw za dzie plus ubezpieczenie.
May I see your driving licence? - Czy mog
zobaczy prawo jazdy?
How would you like to pay? - Jak chciaby
pan zapaci?
You can borrow it if you want. - Moe j pan
poyczy, jeli pan chce.
51
Conversation 13
Id like to change this into pounds, please. Chciabym wymieni to na funty.
Whats the exchange rate today? - Jaki jest
dzisiejszy kurs?
Theres 2 commission. - Prowizja wynosi 2
funty.
How would you like it? - Jak chciaby pan je

dosta?
How would you like the money? - W jakich
banknotach?
In tens, twenties? - W dziesitkach,
dwudziestkach?
Conversation 14
Id like to send four letters to Poland. Chciabym wysa cztery listy do Polski.
grams. - 37 pensw za list do 20g.
Also 37 pence, by airmail. - Rwnie 37
pensw, poczt lotnicz.

pence altogether, please. - 9 razy 37. Razem 3
funty 33 pensy.
1 pound 67 pence change. - 1 funt 67 pensw
reszty.
Conversation 15
Are you all right? - Czy dobrze si czujesz?
Whats the matter? - Co si dzieje?
I feel sick. - Niedobrze mi.
Ive got a terrible headache. - Strasznie boli
mnie gowa.
I feel feverish. - Czuj, e mam gorczk.
appointment for you. - Znajd jego numer i
umwi ci wizyt.
Ive got a stomach-ache. - Boli mnie brzuch.
You look hot. - Wygldasz na rozpalonego.
What did you eat yesterday? - Co jade
wczoraj?
Its probably nothing serious. - To

prawdopodnie nic powanego.
Ill give you some medicine. - Przepisz ci
lekarstwo.
Youd better stay in bed for two days. Byoby lepiej, gdyby zosta w ku przez dwa
dni.
Heres the prescription. - Prosz, oto recepta.
How often should I take it? - Jak czsto
powinienem je bra?
Twice a day. - Dwa razy dziennie.
Conversation 16
Insert this ticket into the machine. - W
bilet do automatu.
I see. - Rozumiem.
It will display the amount of money you have
to pay. - Pokae, ile naley zapaci.
Where should I pay? - Gdzie powinienem
zapaci?
blue ticket. - Wrzu monety, nastpnie
dostaniesz niebieski billet.
At the exit. - Przy wyjciu.
Youve been very helpful. - Bya pani bardzo
pomocna.

to use this car park? - Przepraszam, czy
mgaby mi pani powiedzie, jak korzysta z
tego parkingu?
It looks rather complicated to me. - Wyglda
na skomplikowany.
Can you see it? - Czy je widzisz?
button. - Musisz wzi billet. Wystarczy
nacisn guzik.
Then the barrier will be raised. - Wtedy
podniesie si barierka.
you. - Wane, by zachowa billet.
52
A Month in Brighton
GLOSSARY - GLOSARIO
Conversation 1
Ive come to attend an English course. - He
venido a hacer un curso de ingls.
We must fill in this form. - Tenemos que
rellenar este formulario.
How do you spell your surname? - Cmo se
deletrea su apellido?
Where are you staying here in Britain? Dnde se aloja en Gran Bretaa?
Theyre called the Browns. - Son los Brown.
Heres the schedule of your classes. - Aqu
est el horario de sus clases.
Conversation 2
Hes younger than me. - l es ms joven que
yo.
Does he look like you? - Se parece a ti?
He looks like our mother. - Se parece a
nuestra madre.
- Tiene los ojos azules de ella y una nariz
bastante larga.
Have you decided yet? - Te has decidido ya?
I study medicine. - Estudio medicina.

Id like to be a doctor, a surgeon. - Me
gustara ser mdico, quizs cirujano.
Its a difficult decision. - Es una decisin
difcil.
Im waiting for a call from her. - Estoy
esperando a que ella me llame.
Lets have something to eat now. - Comamos
algo ahora.
Conversation 3
Hello. This is Ann Nowak speaking. - Buenos
das, me llamo Ana Nowak.
Can I speak to Peter? - Puedo hablar con
Pedro?
Hold on. Ill put you through. - Espere,
ahora le pongo.
Im afraid Peter is out at the moment. - Me
temo que Pedro no est en este momento.
Can I take a message? - Quiere dejarle
algn mensaje?
Tell him Ill ring back later. - Dgale que le
llamar ms tarde.
Anything else? - Alguna cosa ms ?

Im so happy to hear from you. - Qu
alegra saber de ti!
Im sure its going to be all right. - Estoy
seguro que todo saldr bien.
I hope I will like it. - Espero que me guste.
Im sure you will. - Seguro que s.
When are you going to visit me in Oxford? Cundo vas a venir a verme a Oxford?
Ill call you tomorrow. - Maana te llamo.
Conversation 4
Im starting the course today. - Hoy empiezo
el curso.
Nice to meet you. - Encantado / encantada de
conocerte.
Not very far from here. - No est lejos de
aqu.
Lets go in. Entremos.
Im going to be your English teacher. - Voy a
ser vuestro profesor de ingls.
I hope you had a good journey. - Espero que
hayis tenido un buen viaje.
Lovely day, isnt it? - Qu da tan bueno,
verdad?
Id like you to introduce yourselves. - Me
gustara que os presentarais.
Whod like to start? - Quin quiere

empezar?
I can go first. - Yo puedo ser el primero.
I was born in Belgium. - Nac en Blgica.
Pleased to meet you. - Encantado / encantada
de conocerte.
- Cunto tiempo te vas a quedar en Brighton?
course finishes? - Qu vas a hacer cuando
termine el curso?
Im going to visit some famous places. - Voy
a visitar algunos lugares famosos.
I havent decided yet. - An no me he
decidido.
I wish you good luck. - Buena suerte.
53
Conversation 5
We are having a break at last. - Por fin
tenemos un descanso.
We need to relax for a while. - Necesitamos
relajarnos un poco.
I like reading very much. - Me gusta mucho
leer.
I enjoy rock music, too. - Tambin me gusta
la msica rock.
I hate classical music. - Odio la msica
clsica.
I prefer Sting. - Prefiero a Sting.
Have you ever been to his concert? - Has

ido alguna vez a sus conciertos?
Unfortunately not but Id love to. Desafortunadamente no, pero me encantara.
weekend. - El prximo fin de semana da un
concierto en Londres.
Would you like to go? - Te gustara ir?
Well talk about it later. - Hablaremos de eso
ms tarde.
We should go now. - Deberamos irnos ahora.
Conversation 6
Lets go out somewhere. - Salgamos a alguna
parte.
- Preferira quedarme y ver algo en la
televisin.
What about tomorrow? - Y maana?
Id love to but Im afraid I cant. - Me
encantara pero me temo que no puedo.
What shall we do? - Qu hacemos?
Why dont we play tennis in the morning? Por qu no jugamos al tenis por la maana?
Its too hot to play tennis. - Hace demasiado

calor para jugar al tenis.
How about going to the swimming pool? Por qu no vamos a la piscina ?
It sounds OK. - Eso suena bien.
Would you like to go to the cinema? - Te
gustara ir al cine?
That would be lovely. - Sera fantstico.
What do you suggest? - Qu sugieres?
Im not sure. - No estoy seguro.
Conversation 7
Can I help you? - En qu le puedo ayudar?
Im looking for a sweater. - Estoy buscando
un jersey.
Green doesnt really suit me. - El verde no
me sienta bien.
What colour are you looking for? - Qu
color est buscando?
Ill see. - Voy a ver si lo veo.
Im afraid I havent. - Me temo que no lo
tengo.
What size are you? - Qu talla tiene?
Medium, I suppose. - Supongo que la
mediana.
Here you are. - Aqu la tiene.

Would you like to try it on? - Se lo quiere
probar?
Where are the changing rooms? - Dnde
estn los probadores?
Over there, on the left. - Por all, a la
izquierda.
It doesnt really fit me. - No me queda bien.
Have you got one in a bigger size? - Tiene
alguna talla ms grande?
Ill take it. - Me lo llevo.
Conversation 8
Wed like to see the menu. - Nos gustara ver
la carta / el men.
French onion soup. - Sopa de cebolla
francesa.
Are you ready to order? - Se han decidido
ya?
Ill have smoked salmon. - Yo tomar salmn
ahumado.
What about the main course? - Qu quieren
de segundo?
Ill have steak with potatoes, please. - Yo
tomar un filete con patatas, por favor.
How would you like your steak, sir? Cmo le gustara el filete?
Rare, please. - Poco hecho, por favor.
Roast or boiled potatoes? - Las patatas

asadas o hervidas?
Chicken with chips. - Pollo con patatas fritas.
Mushrooms, please. - Championes, por
favor.
Apple pie. - Tarta de manzana.
Can we have the bill? - Nos trae la cuenta,
por favor?
Is service included? - Est incluido el
servicio?
Can I pay by credit card? - Puedo pagar
con tarjeta de crdito?
We should pay together. - Deberamos pagar
a medias.
54
Conversation 11
Lets have a look. - Veamos.
Is it a direct one? - Es vuelo directo?
You change at Gatwick Airport. - Tiene que
cambiar en el aeropuerto de Gatwick.
A direct one would be better. - Un vuelo
directo sera mejor.
What time does it arrive in Oxford? - A qu
hora llega a Oxford?
And which platform for the 9.20? - Desde

qu andn sale el de las 9.20?
Single or return? - De ida o ida y vuelta?
Day return or period return? - Para volver
en el mismo da o billete abierto?
Thatll be 33.70. - Son 33 libras y 70
peniques.
Conversation 10
Im looking for a twin-bedded room. - Estoy
buscando una habitacin de dos camas.
Let me see. - Djeme ver.
Weve only got single rooms available. - Slo
tenemos disponibles habitaciones individuales.
90 including breakfast. - 90 libras, desayuno
incluido.
Im afraid its too expensive. - Me temo que
es demasiado caro.
Thank you anyway. - De todos modos,
gracias.
Id like to book a room, please. - Me gustara

reservar una habitacin.
When would you like the reservation for? Para cundo quisiera reservar la habitacin?
A single or a double? - Sencilla o doble?
A twin-bedded room. - Una habitacin de
dos camas.
With a bath or a shower? - Con baera o
ducha?
Conversation 11
What shall we start with? - Con qu
empezamos?
How can we get there? - Cmo podemos
llegar hasta all?
Can you tell us the way to the Town Hall? Me puede decir cmo llegar al ayuntamiento?
myself. - Lo siento, no lo s. No soy de aqu.
How far is it from here? - Est muy lejos de
aqu?
I think you should take the bus. - Creo que
deberais coger el autobs.
Is there a bus stop near here? - Hay una
parada de autobs por aqu cerca?
Its over there near the florists. - Est por
all, cerca de la floristera.
We must get some money. - Tenemos que

sacar algo de dinero.
Go straight on along Beaumont Street. Beaumont. Vaya todo recto por la calle
Beaumont.
Turn right into Gloucester Street. - Tuerza a
la derecha en la calle Gloucester.
Take the second left. - Tuerza a la segunda a
la izquierda.
office and the chemists. - El banco est a la
derecha entre correos y la farmacia.
Not at all. - De nada.
Have a good day. - Que tenga un buen da.
days. - Creo que podramos quedarnos en
Oxford unos das.
Conversation 12
Id like to rent a car, please. - Por favor, me
gustara alquilar un coche.
For how long? - Por cunto tiempo?
Can I see the brochure? - Puedo ver el
folleto?
Does it have air-conditioning? - Tiene aire
acondicionado?
The personal accident insurance. - El seguro
personal de accidentes.
That will be 52 altogether. - El total es 52
libras.
Its cheaper. - Este es ms barato.

libras al da ms el seguro.
May I see your driving licence? - Puedo ver
su carnet de conducir?
How would you like to pay? - Cmo le
gustara pagar?
You can borrow it if you want. - Se lo puede
llevar prestado si quiere.
55
Conversation 13
Id like to change this into pounds, please. Por favor, me gustara cambiar esto a libras.
Whats the exchange rate today? - A cunto
est hoy el cambio?
Theres 2 commission. - Hay una comisin
de 2 libras.
How would you like it? - Cmo lo quiere?

How would you like the money? - Cmo
quiere el dinero?
In tens, twenties? - En billetes de diez, de
veinte?
Conversation 14
Also 37 pence, by airmail. - Por avin
tambin cuestan 37 peniques.
pence altogether, please. - 9 por 37, eso hace
un total de 3 libras con 33 peniques.
1 pound 67 pence change. - El cambio es una
libra y 67 peniques.
Id like to send four letters to Poland. Quiero / quera enviar cuatro cartas a
Polonia.
grams. - Cuestan 37 peniques cada una si no
pesan ms de 20 gramos.
Conversation 15
Are you all right? - Te encuentras bien?
Whats the matter? - Qu te pasa?
I feel sick. - No me siento bien.
Ive got a terrible headache. - Tengo un
terrible dolor de cabeza.
I feel feverish. - Creo que tengo fiebre.
appointment for you. - Busco su nmero de
telfono y te pido hora.
Ive got a stomach-ache. - Tengo dolor de
estmago.
You look hot. - Creo que tienes fiebre.
What did you eat yesterday?- Qu comi

ayer?
Its
probably
nothing
serious.
Probablemente no es nada serio.
Ill give you some medicine. - Le voy a
recetar una medicina.
Youd better stay in bed for two days. - Lo
mejor sera que guardara cama un par de das.
Heres the prescription. - Aqu tiene la
receta.
How often should I take it? - Cada cunto
tiempo debo tomarla?
Twice a day. - Dos veces al da.
Conversation 16
Insert this ticket into the machine. - Mete el
ticket en el expendedor.
I see. - Entiendo.
have to pay. - Mostrar la cantidad de dinero
a pagar.
Where should I pay? - Dnde se paga?
blue ticket. - Mete las monedas y entonces te
sale un billete azul.
At the exit. - A la salida.
Youve been very helpful. - Usted me ha
ayudado mucho.

how to use this car park? - Perdone, podra
decirme cmo funciona este aparcamiento?
It looks rather complicated to me. - Me
parece bastante complicado.
Can you see it? - Lo ves?
button. - Tienes que coger un billete. Slo
tienes que apretar el botn.
Then the barrier will be raised. - Entonces se
sube la barrera.
you. - Es importante quedarse con el billete.
56
A Month in Brighton
GLOSSARY -
Conversation 1
Ive come to attend an English course. -
.
We must fill in this form. -
.
How do you spell your surname? -
?
.
Where are you staying here in Britain? -

?
Theyre called the Browns. -
.
Heres the schedule of your classes. -
.
Conversation 2
Hes younger than me. - .
Does he look like you? - ?
He looks like our mother. -
.
.
Have you decided yet? - ?
I study medicine. - .
Id like to be a doctor, a surgeon. -

.
Its a difficult decision. -
.
Im waiting for a call from her. -
.
Lets have something to eat now. -
.
Conversation 3
Anything else? - ?
Im so happy to hear from you. -
.
Im sure its going to be all right. - ,
.
I hope I will like it. - ,
.
Im sure you will. - .
When are you going to visit me in Oxford? ?
Ill call you tomorrow. - .
Hello. This is Ann Nowak speaking. . .

Can I speak to Peter? -
?
Hold on. Ill put you through. - ,
. .
Im afraid Peter is out at the moment. -
, .
Can I take a message? - -
?
Tell him Ill ring back later. -
,, .
Conversation 4
Im starting the course today. -
.
Nice to meet you. - .
Not very far from here. - .
Lets go in. - .
Im going to be your English teacher. -
.
I hope you had a good journey. - ,
.
Lovely day, isnt it? - ,
?
Id like you to introduce yourselves. -
, .
Whod like to start? - ?
I can go first. - .
I was born in Belgium. - .
Pleased to meet you. -
.
How long are you staying here in Brighton? ?
What are you planning to do after the course
finishes? -
?
Im going to visit some famous places. -
/
.
I havent decided yet. - /.
I wish you good luck. - .
57
Conversation 5
We are having a break at last. - -
.
We need to relax for a while. -
.
I like reading very much. -
.
I enjoy rock music, too. - .
I hate classical music. -
.
I prefer Sting. - .
Have you ever been to his concert? - / ?
Unfortunately not but Id love to. -

, / .
weekend. -
.
Would you like to go? - /
?
Well talk about it later. -
.
We should go now. - .
Conversation 6
Lets go out somewhere. - -.
Id rather stay and watch something on TV. -

.
What about tomorrow? - ?
Id love to but Im afraid I cant. -
/ , , .
What shall we do? - ?
Why dont we play tennis in the morning? ?
Its too hot to play tennis. -

.
How about going to the swimming pool? -
?
It sounds OK. - .
Would you like to go to the cinema? -
?
That would be lovely. - .
What do you suggest? - ?
Im not sure. - .
Conversation 7
Can I help you? - ?
Im looking for a sweater. - .
Green doesnt really suit me. -
.
What colour are you looking for? -
?
Ill see. - .
Im afraid I havent. - , .
What size are you? - ?
Medium, I suppose. - ,
.
Here you are. - , .

Would you like to try it on? -
?
Where are the changing rooms? -
?
Over there, on the left. - , .
It doesnt really fit me. - .
Have you got one in a bigger size? -
?
Ill take it. - .
Conversation 8
Roast or boiled potatoes? -
?
Chicken with chips. -
.
Mushrooms,
please.
,
.
Apple pie. - .
Can we have the bill? -
?
?
Can I pay by credit card? -
?
We should pay together. -
.
Wed like to see the menu. -

.
French onion soup. - .
Are you ready to order? -
.
Ill have smoked salmon. - ,
.
What about the main course? -
?
Ill have steak with potatoes, please. - ,
, .
How would you like your steak, sir? -
?
Rare, please. - , .
58
Conversation 9
Lets have a look. - .
Is it a direct one? - ?
You change at Gatwick Airport. -
.
A direct one would be better. -
.
What time does it arrive in Oxford? -

And which platform for the 9.20? -

9.20?
Single or return? -
?
Day return or period return? -
?
Thatll be 33.70. - 33 70 .
Conversation 10
Im looking for a twin-bedded room. -
.
Let me see. - .
Weve only got single rooms available. -
.
90 including breakfast. - 90
.
Im afraid its too expensive. - ,
.
Thank you anyway. - .
Id like to book a room, please. -

.
When would you like the reservation for? -

?
A single or a double? - ?
A twin-bedded room. -
.
With a bath or a shower? - ?
Let me repeat that. - , .
Conversation 11
We must get some money. -
.
Go straight on along Beaumont Street. -
.
Turn right into Gloucester Street. -
.
Take the second left. -
.
The bank is on the right between the post office
and the chemists. -
, .
Not at all. - .
Have a good day. - .
I think we could stay in Oxford for a few days.
- ,
.
What shall we start with? - ?

How can we get there? -
?
Can you tell us the way to the Town Hall? -
,
?
myself. - , . .
How far is it from here? -
?
I think you should take the bus. - ,
.
Is there a bus stop near here? -
?
Its over there near the florists. - ,
.
Conversation 12
Id like to rent a car, please. -
.
For how long? - ?
Can I see the brochure? -
?
Does it have air-conditioning? -
?
The personal accident insurance. -
.
That will be 52 altogether. - 52
.
Its cheaper. - .
.
May I see your driving licence? -
?
How would you like to pay? -
?
You can borrow it if you want. -
, .
59
Conversation 13
Id like to change this into pounds, please. -
.
Whats the exchange rate today? -
?
Theres 2 commission. -
2 .
How would you like it? -

?
How would you like the money? -
?
In tens, twenties? - , ?
Conversation 14
Id like to send four letters to Poland. -
.
grams. - 37 20 .
Also 37 pence, by airmail. - 37 ,
.
Thats nine times 37. Thats 3 pounds 33 pence

altogether, please. - 9 37. - 3 33
.
1 pound 67 pence change. - 1 67
.
Conversation 15
Are you all right? -
?
Whats the matter? - ?
I feel sick. - .
Ive got a terrible headache. -
.
I feel feverish. - ,
.
Ill get his number and make an appointment
for you. -
.
Ive got a stomach-ache. -
.
You look hot. - .
What did you eat yesterday? -

?
Its probably nothing serious. - , ,
.
Ill give you some medicine. -
.
Youd better stay in bed for two days. -
,
.
Heres the prescription. - ,
.
How often should I take it? -
?
Twice a day. - .
Conversation 16
Insert this ticket into the machine. -
.
I see. - .
It will display the amount of money you have to
pay. - , .
Where should I pay? - /
?
You put the coins in and then youll get a blue
ticket. - ,
.
At the exit. - .
Youve been very helpful. -
.

to use this car park? - ,
,
?
It looks rather complicated to me. -
.
Can you see it? - ?
You have to take a ticket. Just press the button.
- / .
.
Then the barrier will be raised. -
.
you. - , .
60
2. Holiday Travels
1
The Kos family is going on a twoweek holiday to Spain. First they are planning their trip.
Then they are flying to Barcelona and visiting different places in Spain. You are going to hear
them speaking in typical travel situations, such as booking rooms in a hotel, asking the way,
renting a car and others. Listen to the dialogues first, then in the Listen and repeat sections
repeat the expressions as many times as you need to achieve fluency. Finally, follow the
instructions and practise the language in interactive conversations.
PART I
PLANNING A HOLIDAY
Conversation One
Calling the travel information centre in Barcelona
/T. - Travel agent
K. - Mrs Kos/
Listen.
T.
K.
T.
K.
T.
K.
T.
K.
T.
K.
T.
K.
T.
K.
T.
K.
T.
K.
T.
Oficina de turismo de Barcelona, digame.

Buenos dias. Do you speak English?
Yes, of course. What can I do for you?
Im calling from Poland. Id like to spend my holidays with my family in Spain and I
want some information about places to stay near Barcelona.
Yes. What are you interested in?
Id like to stay in a small town near the seaside. Could you suggest something?
Personally, I would recommend Sitges, by the seaside. It's a perfect place for family
holidays.
How far is it from Barcelona?
Only 30 km.
Great, and where could I stay there?
Well, that depends. You can find a wide variety of campsites, rooms to let or hotels. As a
matter of fact, the Lagoon Hotel is one of the best, and very close to the beach.
All right, and what is the best way to get there from Poland?
Let me see. I guess a plane would be the best choice.
Do you know how much the flight is?
That depends. I would suggest Iberian Airlines or LOT Polish Airlines, which costs
about 350 400 .
What is the flying-time?
If it's a direct flight, it takes about 3 hours. And if you have to change, naturally it takes
longer. For further details, please consult the airlines information service.
One more thing. How do I get from the airport to the hotel?
There are regular bus lines or you could take a taxi, of course.
61
Holiday Travels
K.
T.
That would be all. Thank you very much. Goodbye.

Goodbye.
Conversation one. Listen and repeat.

-
I want some information about places to stay near Barcelona.

Could you suggest something?
Personally, I would recommend Sitges, at the seaside.
It's a perfect place for family holidays.
Where could I stay there?
Well, that depends.
What is the best way to get there from Poland?
Let me see... I guess a plane would be the best choice.
Do you know how much the flight is?
I would suggest Iberian Airlines or LOT.
What is the flyingtime?
It takes about 3 hours.
How do I get from the airport to the hotel?
There are regular bus lines.
You could take a taxi, of course.
That would be all. Thank you very much.
Conversation one. Exercise.

4
Now you are on the phone to the travel agent. Get some information about where to stay
and how to get to Sitges. In each example you will hear an instruction first. After each
example you will hear another possible question.
-
Ask where you can stay near Barcelona.

Where can I stay near Barcelona?
/possible question/ Where could I stay near Barcelona?

-
Ask where you can stay near Barcelona.

.......
Where could I stay near Barcelona?
Ask how far it is from Barcelona.

.......
Ask about the best way to get there from Poland.

.......
62
Holiday Travels
Ask about the price of the flight.

.......
How much is the flight?
Ask about the flying-time.

.......
What is the flying-time?
Ask how to get from the airport to the hotel.

.......
How do I get from the airport to the hotel?
Conversation TwoBooking a room in a hotel

/R. - Receptionist
K. - Mrs Kos/
Listen.
R.
K.
R.
K.
R.
K.
R.
K.
R.
K.
R.
K.
R.
K.
R.
K.
R.
K.
R.
K.
R.
K.
R.
K.
Good morning. The Lagoon Hotel. How can I help you?

Good morning. Im interested in booking rooms in your hotel.
Certainly, Madam. What kind of rooms do you have in mind?
Im looking for two rooms for a family, from 1st till 14th July.
Single or double?
One double and one twin-bedded, next to each other, if possible.
Hold on a moment, please... Well, we have such rooms but they are with a shower only.
Thats perfect. And what about the price?
The double room is 65 and the twin-bedded one is 56, so that makes 121 altogether
per night.
Full-board?
Its half-board, with breakfast and dinner included.
Do you serve diet meals? My son is allergic to milk and eggs, you see.
That wont be a problem, Madam.
Brilliant! And what about the hotels facilities?
We can offer you a safe playground for children, an Internet cafe, and a swimming
pool...
And do you have fitness centre?
Of course, we do. We have a fully-equipped club with a gym, a steam room and sunbeds.
Sounds fantastic! Ill take the rooms then.
How would you like to make the reservation?
Can I book through the Internet?
Of course. Youll find the registration form on our website: www.lagoonhotel.es. If you
have any problems, dont hesitate to contact us.
Thanks.
Thank you for calling us. Goodbye!
Goodbye!
63
Holiday Travels
Conversation two. Listen and repeat.

-
How can I help you?

Im interested in booking rooms in
your hotel.
What kind of rooms do you have in
mind?
Im looking for two rooms for a
family.
Single or double?
One double and one twin-bedded.
Hold on a moment, please.
What about the price?
Full-board?
Its half-board, with breakfast and
dinner included.
Do you serve diet meals?

That wont be a problem, Madam.
And what about the hotels
facilities?
We can offer you an Internet cafe
and a swimming pool.
Ill take the rooms then.
How would you like to make the
reservation?
Can I book through the Internet?
Youll find the registration form on
our website.
If you have any problems, dont
hesitate to contact us.
Conversation two. Exercise.

7
Now you are booking a room in a hotel over the phone. Answer the questions yourself.
After each example you will hear another possible answer.
-
Good morning. How can I help you?

Good morning. Id like to book rooms in your hotel.
/possible answer/ Good morning. Im interested in booking rooms in your hotel.

-

.......
Good morning. Im interested in booking rooms in your hotel.
What kind of rooms do you have in mind?

.......
Im looking for two rooms for a family.
Single or double?
.......
One double and one twin-bedded, if possible.

.......
Through the Internet.
Youll find the registration form on our website.

.......
Very good, thank you.
64
Holiday Travels
Conversation Three Booking plane tickets

/C. - Information Clerk
K. - Mr Kos/
Listen.
C.
K.
C.
K.
C.
Good afternoon, Iberian Airlines. What can I do for you?

Hello, I'd like to book four tickets from Warsaw to Barcelona.
When would you like to leave?
I'm on holiday from 1st to 14th of July.
So, you need return tickets then, dont you? Are you familiar with the discounts we
offer?
Not really. Do you have family tickets or reductions for children?
For children under two the tickets are free if they travel with an adult. We also offer
50% off for children under the age of twelve.
That's perfect. My daughter is six.
So, that makes three regular tickets and one discount, right? Thatll be 1242.50.
OK, Ill take them.
Now, can I have your name, please?
Certainly. My name is Adam Kos.
How do you spell that, please?
It's A-D-A-M K-O-S.
Can I have your credit card number?
Yes, its 4563 4423 7001 3232.
Thank you.
Is it a direct flight or do I have to change?
It's a direct flight from Warsaw to Barcelona.
What time does the plane take off from Warsaw?
11:20 and you land in Barcelona at 14:30. Your flight number is IB 1137.
How much luggage can I take with me?
Approximately twenty kilos per person.
Are there any refreshments served on the plane?
Of course, lunch is included in the ticket price.
Is there anything else I should know?
Yes, please remember that you must check in 2 hours before the flight.
Thank you. Goodbye.
Goodbye, sir.
K.
C.
K.
C.
K.
C.
K.
C.
K.
C.
K.
C.
K.
C.
K.
C.
K.
C.
K.
C.
K.
C.
K.
C.
Conversation three. Listen and repeat.

-

I'd like to book four tickets from
Warsaw to Barcelona.
When would you like to leave?
65
Im on holiday from 1st to 14th July.

Do you have any family tickets or
reductions for children?
Holiday Travels
We offer 50% off for children under

the age of twelve.
Can I have your credit card number?
Is it a direct flight?
Do I have to change?
What time does the plane take off
from Warsaw?
How much luggage can I take with
me?
Approximately twenty kilos per

person.
Are there any refreshments served on
the plane?
Lunch is included in the ticket price.
You must check in 2 hours before the
flight.
Conversation three. Exercise.

You are phoning the travel agent. Now ask the questions yourself following the
instructions. After each example you will hear another possible question.
10

- Ask about discount tickets.
- Do you have any discount tickets?
/possible question/ Do you have any family tickets or discounts for children?
-
Ask about discount tickets.

.......
Do you have any family tickets or discounts for children?
Ask if it is a direct flight.

.......
Is that a direct flight?
Ask if you have to change.

.......
Ask when the plane takes off from Warsaw.

.......
What time does the plane take off from Warsaw?
Ask how much luggage you can take with you.

.......
How much luggage can I take with me?
Ask about the refreshments.

.......
Are there any refreshments served on the plane?
Ask if there is anything else you should know.

.......
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Holiday Travels
PART II ARRIVING ON HOLIDAY

Conversation Four
/P. - Passport officer
At the airport
K - Mr Kos
C - Information clerk/
11
Listen.
Would passengers for Iberia flight IB 1473 to Frankfurt please proceed to gate number 3.
P.
K.
P.
K.
P.
K.
P.
K.
Good afternoon. May I have your passport, please?

Good afternoon. Here you are.
How long are you going to stay here?
We are on a family holiday for two weeks.
That will be all. Thank you.
By the way, could you tell me where the information desk is?
Its over there.
Thank you, good bye.
C.
K.
C.
K.
C.
K.
C.
Good afternoon. What can I do for you?

Good afternoon. Ive just arrived and Id like to know where I can pick up my luggage?
Go straight on, there youll find the luggage reclaim area.
Oh, one more thing. Where can I find the taxi rank?
Its opposite entrance number four.
Youre welcome. Have a nice time here in Barcelona.
12
Conversation four. Listen and repeat.

-
May I have your passport, please?

Here you are.
How long are you going to stay
here?
We are on a family holiday for two
weeks.
That will be all.
Could you tell me where the
information desk is?
Its over there.
Ive just arrived.
67
Id like to know where I can pick

up my luggage?
Go straight on.
There youll find the luggage
reclaim area.
Where can I find the taxi rank?
Youre welcome.
Have a nice time here in Barcelona.
Holiday Travels
Conversation four. Exercise.

13
Now you are at the airport in Barcelona. Follow the instructions and talk to a passport
officer and an information clerk. After each example youll hear another possible answer.
-
Say that you are on a family holiday for two weeks.

My family and I are on a two-week holiday here.
/possible answer/ Were on a family holiday for two weeks.

-
Say that you are on a family holiday for two weeks.

.......
Were on a family holiday for two weeks.
Ask where the information desk is.

......
Could you tell me where the information desk is.
Say that you have just arrived.

.......
I have just arrived.
Ask where you can pick up your luggage.

.......
Id like to know where I could pick up my luggage.
Ask where the taxi rank is.

.......
Where can I find the taxi rank?
Conversation Five Check-in at the hotel

/R. - Receptionist
A. - Adam Kos
E. - Ewa Kos/
14
Listen.
R.
A.
R.
A.
R.
A.
R.
E.
R.
E.
Good afternoon. How can I help you?

Good afternoon. My name is Adam Kos. Ive booked two rooms here.
Certainly, your rooms are ready. Would you please fill in the registration forms?
Of course. Could you lend me a pen, please?
Yes, of course and may I have your passports, please?
Here you are.
Youll get them back in an hour. Do you have any questions?
What time is breakfast served?
We serve breakfast from 8.00 till 9.00 in the restaurant over there.
And dinner?
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Holiday Travels
R.
From 6.00 to 7.00 in the same place. And are you interested in the organised
entertainment?
What can you offer?
We suggest a trip to Andorra, flamenco shows and a trip to the dolphinarium. The
children will love it.
It sounds wonderful. Where are the flamenco shows?
Theyre in Lleida. Youll find more information in this brochure. Here you are.
Thank you.
And here are your keys. Its the second floor, numbers 24 and 25. If you have any
problems, call the reception.
A.
R.
E.
R.
E.
R.
E.
15
Conversation five. Listen and repeat.

-
Ive booked two rooms here.

Your rooms are ready.
Would you please fill in the
registration forms?
Could you lend me a pen, please?
May I have your passports, please?
Youll get them back in an hour.
Do you have any questions?
We serve breakfast from 8 till 9.
Are you interested in the organized

entertainment?
What can you offer?
We suggest a trip to Andorra.
It sounds wonderful.
Youll find more information in this
brochure.
Here are your keys.
If you have any problems, call the
reception.
Conversation five. Exercise.

16
Now you want to check in at a hotel. Talk to the receptionist and answer the questions. In
each example youll hear another possible answer.
- Good afternoon. How can I help you?
- Hello, my name is Anna Nowak. I have a reservation here.
/possible answer/ Good afternoon. My name is Adam Kos. Ive booked two
rooms here.
-

.......
Good afternoon. My name is Anna Kos. Ive booked two rooms here.
Would you please fill in the registration forms?

.......
Of course.
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May I have your passports, please?

.......
Here you are.

.......
We serve breakfast from 8 to 9. Are you interested in the organised

entertainment?
.......
What can you offer?
We suggest a trip to Andorra and flamenco shows.

..........
Conversation Six Making complaints

/R. - Receptionist
K. - Mrs Kos/
17
Listen.
R.
K.
R.
K.
R.
K.
R.
K.
R.
K.
R.
K.
R.
K.
Good morning, madam. Is there anything I can do for you?

Good morning. Ive come to make a complaint.
Oh, Im sorry to hear that. Whats the matter?
Well, to start with, there are no clean towels in the bathroom.
Did you leave the towels on the floor?
Should I?
If you want fresh towels, leave the dirty ones on the floor. Then, a maid will change
them immediately.
Very well, but there are some other problems, Im afraid.
Oh!
I wanted to take a shower but there is only cold water.
Im terribly sorry. We had a water system failure in the morning but its being fixed
now.
Oh, I understand but the air conditioning is out of order, too. Or I dont know how to
use it.
Dont worry. Ill take care of it straight away and send room service to your room.
Whats the number?
24. Thank you.
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Holiday Travels
18
Conversation six. Listen and repeat.

-
Is there anything I can do for you?

Ive come to make a complaint.
Im sorry to hear that.
Whats the matter?
There are no clean towels in the
bathroom.
Did you leave the towels on the
floor?
Should I?
There are some other problems, Im

afraid.
There is only cold water.
Im terribly sorry.
Its being fixed now.
The air conditioning is out of order.
I dont know how to use it.
Ill take care of it straight away.
Conversation six. Exercise.

19
Now you are in a hotel and you have come to the reception desk to make complaints. Talk
to the receptionist. In each example youll hear an instruction first. After each example
- Say that youve come to make a complaint.
- Ive some complaints to make.
/possible answer/ Ive come to make a complaint.
Now make your complaints.
-
Say that youve come to make a complaint.

.......
Ive come to make a complaint.
Say that there are no clean towels in the bathroom.

.......
There are no clean towels in the bathroom.
Say that there are other problems as well.

.......
There are other problems as well, Im afraid.
Say that there is only cold water.

.......
There is only cold water in the bathroom.
Say that the air conditioning is out of order.

.......
The air conditioning is out of order.
Say you dont know how to use it.

..............
I dont know how to use it.
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Holiday Travels
Conversation Seven On the beach

/E. - Mrs Kos
A. - Mr Kos
S. - a boy hiring deckchairs
20
Listen.
S.
E.
S.
E.
S.
E.
S.
E.
S
E.
M.
M. - Marie/

Good morning. Id like to hire four deck chairs.
Do you want them for a day?
Well, Im not sure. What do I pay for one hour?
1.5, and if its for a day its much cheaper, of course. Its 8.
OK, Ill take them for a day, then.
That will be 32 altogether.
Thank you. Here you are.
Thank you. Have a nice day.
Marie, over here! Weve got the deck chairs.
Thank you. We can sit here. Its a very good place. What about our trip to Barcelona?
Are we going tomorrow?
We still dont know what we want to see there.
Lets visit the Picasso Museum. Ive heard its very interesting.
How about Las Ramblas? I think we should take a walk there.
Yes, and we must see La Sagrada Familia. The guidebook says its the landmark of
Barcelona.
So, well catch an early train in the morning when its not so hot.
I think thats a good idea.
Thats settled then. Lets check the timetables. We are leaving tomorrow morning.
A.
M.
A.
M.
A.
M.
A.
21
Conversation seven. Listen and repeat.

-
Id like to hire four deck chairs.

Do you want them for a day?
Well, Im not sure.
What do I pay for one hour?
Ill take them for a day.
We can sit here. Its a very good
place.
Lets visit the Picasso Museum.
72
Ive heard its very interesting.

How about Las Ramblas?
I think we should take a walk there.
We must see La Sagrada Familia.
Well catch an early train.
Thats settled then.
Lets check the timetables.
We are leaving tomorrow morning.
Holiday Travels
Conversation seven. Exercise.

22
Now you are on the beach. Hire a deck chair and plan a trip to Barcelona with your
friends. In each example youll hear an instruction first. After each example youll hear
- You want to hire a deck chair.
- I want to hire a deck chair.
/possible answer/ Id like to hire a deck chair.
Now hire a deck chair and plan a trip to Barcelona.
-
Say that you want to hire a deck chair.

.......
Id like to hire a deck chair.
Ask about the price per hour.

........
What do I pay per hour?
Say that youll take them for a day.

.........
Ill take them for a day.
Suggest visiting the Picasso Museum.

.......
Lets visit the Picasso Museum.
Suggest seeing La Sagrada Familia.

.......
We must see La Sagrada Familia.
Say that you will catch an early train.

.......
Well catch an early train.
Say that you are leaving tomorrow morning.

.......
We are leaving tomorrow morning.
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Holiday Travels
PART III A DAY TRIP

Conversation Eight
Getting information about trains to Barcelona
/C. - Information clerk
K. - Mr Kos/
23
Listen.
C.
K.
C.
K.
C.
K.
C.
K.
C.
Can I help you?

Yes, can you tell me the train times to Barcelona, please.
Are you going in the morning or afternoon?
Morning.
Theres a train every half an hour.
How much time does it take to get there?
About 20 minutes.
Is it a direct train or do I have to change?
The train stops in Barcelona-Sants and from there you can go by bus, underground or
city train.
How much are the tickets?
Single or return?
Return, please. Are there any concessions?
Yes, for children between four and twelve, for groups over 10 people, and if you buy a
return ticket, you get a 10% discount as well.
In that case, Id like 5 adult return tickets and one return for a sixyearold child.
Very well. Thatll be 75.
Do you take credit cards?
Im sorry sir, cash only.
Which platform does the train leave from?
Platform 2.
K.
C.
K.
C.
K.
C.
K.
C.
K.
C.
K.
24
Conversation eight. Listen and repeat.

-
Can you tell me the train times to

Barcelona, please.
Theres a train every half an hour.
How much time does it take to get
there?
Is it a direct train?
From there you can go by bus or
underground.
74

Single or return?
Are there any concessions?
If you buy a return ticket, you get a
10% discount.
Id like 5 adult return tickets.
Do you take credit cards?
Which platform does the train leave
from?
Holiday Travels
Conversation eight. Exercise.

25
Now you are at the railway station. Ask the questions yourself about trains to Barcelona. In
each example youll hear an instruction first. After each example youll hear another
possible question.
- Ask about the times of trains to Barcelona.
- What time are the trains to Barcelona?
/possible question/ Can you tell me the train times to Barcelona?
-
Ask about the times of trains to Barcelona.

.......
Can you tell me the train times to Barcelona?
Ask how much time it takes to get there.

.......
How much time does it take to get there?
Ask if its a direct train.

.......
Is it a direct train?
Ask if you have to change.

.......
Ask about the price of the tickets.

.......
Ask which platform the train leaves from.

.......
Which platform does the train leave from?
Conversation Nine
/K. - Mr Kos
M. - Marie
Asking the way

S1. - Stranger 1 S2. - Stranger 2/
26
Listen.
M.
K.
M.
Finally, we are here. What shall we start with?

Lets ask somebody the way to La Sagrada Familia.
Thats a good idea. You go first.
K.
S1.
K.
Excuse me, could you tell me the way to La Sagrada Familia, please?
Thank you.
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Holiday Travels
M. OK, maybe Ill try now. Excuse me, how do I get to La Sagrada Familia, please?
S2. The easiest way to get there is by underground. Line number five.
M. Is it far?
S2. About five stops.
K. How do we find the underground station?
S2. Oh, its easy. Go straight on for about 100 metres, then take the second left and youll
find the entrance between the bookshop and the hospital. You cant miss it. Each
entrance has a red symbol of a diamond.
M. Oh, great. By the way, is there a cash dispenser near here?
S2. Err... I think theres one opposite the post office but Im not sure.
M. Whats the quickest way to get there?
S2. You can walk there.
M. How many minutes on foot?
S2. I think not more than five. Just go down the street, turn right at the lights and there it is.
K. OK, thank you very much.
S2. Not at all. Enjoy your day!
27
Conversation nine. Listen and repeat.

-
Finally, we are here.

Excuse me, how do I get to La Sagrada Familia, please?
The easiest way to get there is by underground.
Is it far?
About five stops.
How do we find the underground station?
Go straight on for about 100 metres.
Take the second left.
Youll find the entrance between the bookshop and the hospital.
Is there a cash dispenser near here?
I think there is one opposite the post office.
Whats the quickest way to get there?
You can walk there.
How many minutes on foot?
Go down the street.
Turn right at the lights.
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Holiday Travels
Conversation nine. Exercise.

28
Now you are in Barcelona. Ask the way to La Sagrada Familia. In each example youll
hear an instruction first. After each example youll hear another possible question.
-
Ask how to get to La Sagrada Familia.

How do I get to La Sagrada Familia?
/possible question/ Excuse me, could you tell me the way to La Sagrada
Familia?

-
Ask how to get to La Sagrada Familia.

.......
Excuse me, could you tell me the way to La Sagrada Familia?
Ask if it is far.
.......
Is it far?
Ask how to find the underground station.

.......
Ask if there is a cash dispenser near here.

.......
Is there a cash dispenser near here?
Ask what the quickest way to get there is.

.......
What is the quickest way to get there?
Ask how many minutes on foot.

.......
Conversation Ten Buying a ticket

/C. - Ticket clerk
K. - Mrs Kos/
29
Listen.
C.
K.
C.
K.
C.
K.
C.
K.
Good morning.
Id like to get to La Sagrada Familia station. How much is the ticket?
Its 1.05 oneway.
Do you have any daytickets?
Yes, you can buy a T-Dia, which is a one-day travel card.
Is it only for the underground?
No, its also for the buses. And you can travel everywhere with it.
How much is this ticket?
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Holiday Travels
C.
K.
C.
K.
C.
K.
C.
Its 3.75.
Is it the same for children?
Yes, it is.
Ill take six, then.
Here you are.
Thank you, bye.
Good bye.
30
Conversation ten. Listen and repeat.

-
Id like to get to the station.

How much is the ticket?
Its 1,05, one-way.
Do you have any day-tickets?
Yes, you can have a T-Dia.

No, its also for the buses.
You can travel everywhere with it.
Ill take six, then.
Conversation ten. Exercise.

31
Now you are at the ticket office. You want to buy tickets for the underground. In each
example youll hear an instruction first. After each example youll hear another possible
question or statement.
-
Explain that you would like to get to the station.

I want to get to the station.
/possible statement/ Id like to get to the station.
Now talk to the ticket clerk.

-
Explain that you would like to get to La Sagrada Familia station.

.......
Id like to get to La Sagrada Familia station.
Ask how much the ticket is.

.......
Ask if they have any day-tickets.

.......
Do you have any day-tickets?
Ask if its only for the underground.

.......
Say that youll take six one-day travel cards.

.......
Ill take six one-day travel cards.
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Holiday Travels
Conversation Eleven In a tapas bar

/E. - Ewa Kos
S. - Stefan
W. - Waiter/
32
Listen.
E.
S.
E.
S.
I didnt know Las Ramblas were so long.

Mmm. You know, Im starving. I could eat a horse. Lets have something to eat.
Los Caracoles, sounds very Spanish. Shall we eat some tapas here?
Thats a good idea.
W.
S.
W.
S.
W.
E.
W.
E.
W.
S.
E.
S.
W.
E.
W.
S.
W.
S.
W.
E.
S.
W.
S.
W.
S.
Hello! What can I get you?

Can you recommend something special?
How about our speciality: fried spiny lobster?
Can you explain what it is?
Well, its a kind of sea food. Its really delicious!
Ugh. I dont think the kids will like it.
Well then. Would you like to try tortilla espanola? Its a potato omelette.
Ok. So, well take three spiny lobsters and three tortillas.
Can I offer you any salad to go with it?
What can you suggest?
This vegetable salad looks tasty.
Thats a good idea.
Any desserts?
Wed like six doughnuts.
Anything to drink?
Four beers and two Colas, please.
Would you like to sit at the bar or at a table?
Whats the difference?
Sitting at a table is more expensive.
Still, wed better take one. There are too many of us.
Wed like to pay now. Is service included?
Yes, it is. Thatll be 43 altogether.
Here you are.
Thank you. Enjoy your meal.
33
Conversation eleven. Listen and repeat.

-
Can you recommend something

special?
Its a kind of sea food.
Would you like to try tortilla?
OK, well take it.
79
Can I offer you any salad to go with

it?
What can you suggest?
Any deserts?
Anything to drink?
Holiday Travels
Would you like to sit at the bar?

Whats the difference?
Wed better take a table.
Wed like to pay now.

Conversation eleven. Exercise.

34
Now you are in a tapas bar. Answer the questions and order something to eat and drink.
After each example you will hear another possible answer.
- What can I get you?
- What can you recommend?
/possible answer/ Can you recommend something special?
-
What can I get you?

.......
Can you recommend something special?
How about our speciality?

.......
Its a kind of sea food. Would you like to try a tortilla?

.......
OK, well take it.
Can I offer you any salad to go with it?

.......
This vegetable salad looks tasty.
Any desserts?
.......
Id like six doughnuts.
Anything to drink?
.......
Would you like to sit at the bar?

.......
Wed better take a table.
Thatll be 42 all together. Enjoy your meal.

.......
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Holiday Travels
PART IV
A CAR TRIP
Conversation Twelve Renting a car

/C. - Clerk
K. - Mr Kos/
35
Listen.
C.
K.
C.
K.
C.
K.
C.
K.
C.
K.
C.
K.
C.
K.
C.
K.
C.
K.
C.
K.
C.
K.
C.
K.
C.
K.
C.
K.
C.
K.
C.
Good morning. Can I help you?

Good morning, Id like to hire a car.
Do you want it for one day, a weekend or a week?
Weekend.
I was thinking of a small car for my family.
How about an Opel Corsa?
Thats all right. I think its big enough.
Would you like to have air conditioning?
Yes, I think it may be useful here. How much is that?
Its 97 per day but weve got special offers for weekends. Its only 150.
How many kilometres are included in the price?
Three hundred. If you cross the limit, you pay 0,45 per extra kilometre. Have you got
any other questions?
What fuel does it take?
Unleaded. The hire also includes fully comprehensive insurance. Are you interested in
any additional insurance?
No, thank you. I dont think its necessary.
As you wish, sir.
By the way, how much is a litre of fuel?
0,88.
And do I have to pay for using the highways?
Yes, the toll depends on the kilometres you travel.
How much is a kilometre, then?
About 0,10.
Where do I pay for that?
At the exit.
I see.
Could I have your international driving licence?
Here you are. Can I pay in cash?
No sir. Only by credit card.
OK, here you are.
Have a nice trip.
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Holiday Travels
36
Conversation twelve. Listen and repeat.

-
Id like to hire a car.

Do you want it for one day or a weekend?
I was thinking of a small car.
I think its big enough.
I think it may be useful here.
The hire includes fully comprehensive insurance.
I dont think its necessary.
How much is a litre of fuel?
Do I have to pay for using the highways?
The toll depends on the kilometres you travel.
How much is a kilometre?
Where do I pay for that?
Can I pay in cash?
Only by credit card.
Conversation twelve. Exercise.

37
Now you want to rent a car yourself. Talk to a clerk. After each example youll hear
- Can I help you?
- I want to rent a car.
/possible answer/ Id like to hire a car.
-
Can I help you?

.......
Id like to hire a car.
Do you want it for one day or a weekend?

.......
Weekend.

.......
I was thinking of a small car.
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Holiday Travels

.......
I think its big enough.

.......
Yes, it may be useful.
Have you got any other questions?

.......
Are you interested in any additional insurance?

.......
I dont think its necessary.
/E. - Mrs Kos
A. - Mr Kos
Shopping in Andorra
S. - Shop assistant/
38
Listen.
S.
E.
Can I help you?

E.
S.
E.
S.
E.
S.
E.
S.
E.
S.
E.
Excuse me.
Yes, what can I do for you?
I wonder how much the Dior Jadore is?
It depends. Its 57 for 50ml, and 102 for 100ml.
Do you have the body lotion to go with it?
Not at the moment, Im afraid.
Pity.
But weve got a special discount for Chanel Allure. Its only 65 for a set.
Do you have any samples?
Yes, here you are.
Ill think it over then, and come back later.
S.
A.
S.
A.
S.
A.
S.
A.

Im looking for a photo camera.
Amateur or professional?
I prefer an amateur one.
Are you keen on a particular brand?
Not really. What can you recommend?
How much would you like to spend on it?
Not more than 100.
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Holiday Travels
S.
A.
S.
A.
S.
A.
S.
Then, I think a Pentax would be the best choice. Would you like to have autofocus?
I think so.
Do you want to have a red-eye-effect reducer?
Definitely.
And how about a time-releaser?
Yes, why not.
Then I have something just right for you. Its 99,80. And you get a nice leather camera
case free.
Ill take it.
How do you want to pay?
Visa, please.
A.
S.
A.
39
Conversation thirteen. Listen and repeat.

-

I wonder how much the Dior Jadore
is?
Do you have the body lotion to go
with it?
Weve got a special discount for
Channel Allure.
Do you have any samples?
Ill think it over and come back later.
How much would you like to spend
on it?
Not more than 100.
Would you like to have autofocus?
I think so.
Ill take it.
Conversation thirteen. Exercise.

Now you are buying a photo camera. Talk to the shop assistant yourself. After each
example youll hear another possible answer.
-
How can I help you?

Id like to buy a photo camera.
/possible question/ Im looking for a photo camera.

-
How can I help you?

.......
.......
I prefer an amateur one.

.......
Not really.
84
40
Holiday Travels
How much would you like to spend on it?

.......
Not more than 100.
Would you like to have autofocus?

.......
I think so.

.......
Visa.
/W1,W2 - petrol station workers
At the petrol station
K. - Mr Kos/
41
Listen.
K.
W1.
K.
W1.
K.
W1.
Good morning. Id like 20 worth of unleaded, please.

Certainly.
And where do I get the tokens for the car wash machine?
At the cash desk.
Thank you for your help.
Not at all.
K.
W2.
K.
W2.
K.
W2.
K.
W2.
K.
W2.
Hello, I used pump number 3.

Hello. Let me see... thats 20, please.
Can I get a road map of Andorra here?
Of course, its 2.50. Anything else?
Yes, four Colas from the fridge and a token for the car wash machine, please.
What programme do you want?
The basic one, without waxing.
Thats 10.50 altogether.
And how do I use the car wash?
First follow the arrows to get to the washer. Then, insert the token and wait for the
green light to drive in.
K. OK.
W2. Make sure your windows are closed. Dont forget to fold the mirrors and take off the
aerial. Then just sit in the car until the washing is over.
K. Thank you very much.
85
Holiday Travels
42
Conversation fourteen. Listen and repeat.

-
Id like 20 worth of unleaded, please.

Where do I get the tokens for the car wash machine?
Can I get a road map of Andorra here?
Four Colas from the fridge, please.
What programme do you want?
The basic one, without waxing.
How do I use the car wash?
First, follow the arrows.
Insert the token.
Wait for the green light to drive in.
Dont forget to fold the mirrors.
Sit in the car until the washing is over.
Conversation fourteen. Exercise.

Now you are at the petrol station. Talk to the petrol station workers. Follow the
instructions. After each example youll hear another possibility.
-
Say that youd like 20 worth of unleaded.

I want 20 worth of unleaded, please.
/possible answer/ Id like 20 worth of unleaded.
Now talk to the petrol station workers.

-
Say that youd like 20 worth of unleaded.

.......
Id like 20 worth of unleaded.
Ask where you can get the token for the car wash machine.
.......
Where do I get the token for the car wash machine?
Ask if you can get a road map here.

.......
Can I get a road map here?
Ask for four Colas from the fridge.

.......
Id like four Colas from the fridge.
Ask how to use the car wash.

.......
How do I use the car wash?
86
43
Holiday Travels
Conversation Fifteen Police Control

/P. - Police officer
K. - Mr Kos/
44
Listen.
P.
K.
P.
K.
P.
K.
P.
K.
P.
K.
P.
K.
P.
K.
P.
K.
P.
K.
P.
Buenos dias. Documentos, por favor.

Im sorry, I dont speak Spanish.
Good morning. Police control. Could I see your driving licence and insurance, please?
Yes, of course. Here you are.
I see youve hired this car. Can I see its documents as well?
Certainly. Here they are.
Do you realise you were speeding? Its a builtup area and the limit is 60 km per hour.
Oh, I didnt realise that.
And why arent the children wearing seat belts? Dont you know its obligatory?
We completely forgot about the seat belts at the back.
Im afraid Ill have to fine you for that.
Do I have to pay now?
Im afraid so. Its 240.
Oh, dear! Its really expensive. Here you are.
Next time make sure the children fasten their seat belts.
I will.
And dont exceed the speed limit.
It wont happen again, for sure.
OK, Have a safe trip.
45
Conversation fifteen. Listen and repeat.

-
Im sorry, I dont speak Spanish.

Could I see your driving licence?
I see youve hired this car.
Do you realise you were speeding?
Its a builtup area.
The limit is 60 km per hour.
Why arent the children wearing the
seat belts?
Dont you know its obligatory?

We completely forgot.
Ill have to fine you for that.
Im afraid so.
Next time make sure the kids fasten the
seat belts.
- Dont exceed the speed limit.
- It wont happen again, for sure.
87
Holiday Travels
Conversation fifteen. Exercise.

46
Now talk to a police officer yourself. After each example youll hear another possible
response.
- Could I see your driving licence?
- Certainly. Here it is.
/possible answer/ Yes, of course. Here you are.
-
Could I see your driving licence?

.......
Yes, of course. Here you are.
Do you realise you were speeding?

.......
Why arent the children wearing seat belts?

.......
We completely forgot about the seat belts at the back.
I will have to fine you for that.

.......
Im afraid so. Its 240.

.......
Oh, dear. Its really expensive.
Next time dont exceed the speed limit.

.......
It wont happen again, for sure.
88
Holiday Travels - Glossary
Conversation 1
What can I do for you? - Je peux vous aider ?
I want some information about places to stay
near Barcelona. - Je voudrais obtenir des
informations sur les nuites Barcelone.
Could you suggest something? - Vous pouvez
me conseiller quelque chose ?
Personally, I would recommend Sitges, by the
seaside. - Je vous recommande personnellement
Sitges, au bord de la mer.
How far is it from Barcelona? - Cest loin de
Barcelone ?
Where could I stay there? - O est-ce que je
peux loger sur place ?
A wide variety of campsites, rooms to let or
hotels. - Un grand choix de campings, chambres
dhtes ou htels.
Well, that depends. - Eh bien, a dpend.
What is the best way to get there from

Poland? - Quel est le meilleur chemin pour y
aller de Pologne ?
Let me see. I guess a plane would be the best
choice. - Attendez. Je pense que lavion serait le
meilleur choix.
Do you know how much the flight is? - Savezvous combien cote le vol ?
What is the flyingtime? - Le vol dure combien
de temps ?
It takes about 3 hours. - Il dure environ 3
heures.
For further details, please consult the airlines
information service. - Si vous dsirez plus de
dtails, consultez le service dinformations de
laroport.
There are regular bus lines. - Il y a une ligne
de bus rgulire.
Conversation 2
And what about the hotels facilities? - Quels
sont les services offerts par lhtel ?
We can offer you an internet cafe and a
swimming pool. - Nous vous offrons un caf
internet et une piscine.
We have a fullyequipped club with a gym, a
steam room and sunbeds. - Nous avons un club
tout quip avec une salle de musculation, un
sauna et un solarium.
Sounds fantastic! - Extra !
Ill take the rooms then. - Alors je prends ces
chambres.
- Comment souhaitez-vous effectuer la
rservation ?
Can I book through the Internet? - Est-ce que
je peux rserver par internet ?
Youll find the registration form on our
website. - Vous trouverez un formulaire
dinscription sur notre sited internet.
If you have any problems, dont hesitate to
contact us. - Nhsitez pas nous contactez au
cas o vous auriez le moindre problme.
Im interested in booking rooms in your hotel.

- Je voudrais rserver une chambre dans votre
htel.
What kind of rooms do you have in mind? Quel genre de chambre vous intresse.
Im looking for two rooms for a family. - Je
cherche deux chambres pour une famille.
Single or double? - Simple ou double ?
A twinbedded room - Une chambre avec des
lits jumeaux.
Next to each other - Lune ct de lautre.
Hold on a moment, please... - Un instant sil
vous plat.
What about the price? - Quel est le prix ?
Fullboard? - En pension complte ?
Its halfboard, with breakfast and dinner
included. - En demi-pension, avec le petit
djeuner et le dner.
Do you serve diet meals? - Est-ce que vous
servez des plats dittiques ?
That wont be a problem, Madam. - Cela ne
pose aucun problme, madame.
Conversation 3
I'd like to book four tickets. - Je voudrais
rserver quatre billets.
When would you like to leave? - Qund
souhaitez-vous partir ?
So, you need return tickets then, dont you? Alors vous avez besoin de billets aller-retour,
nest-ce pas ?
Are you familiar with the discounts we offer?
- Connaissez-vous les rductions que nous
offrons ?
89
Not really. - Pas vraiment.

Do you have family tickets or reductions for
children? - Proposez-vous un billet famille ou
des rductions pour les enfants ?
We offer 50% off for children under the age
of twelve. - Nous offrons une rduction de 50%
aux enfants de moins de douze ans.
That makes three regular tickets and one
discount. - a fera 3 billets plein tarif et un tarif
rduit.
Can I have your name, please? - Donnez-moi
votre nom sil vous plat.
How do you spell that, please? - Vous pouvez
lpeller sil vous plat ?
Can I have your credit card number? Pourrais-je avoir le numro de votre caret de
crdit sil vous plat ?
Is it a direct flight? - Est-ce que le vol est
direct ?
Do I have to change? - Y-a-t-il une

correspondance ?
How much luggage can I take with me? Combien de bagages peut-on prendre ?
Approximately twenty kilos per person. Environ 20 kg par personne.
Are there any refreshments served on the
plane? - Est-ce quun repas est prvu dans
lavion ?
Lunch is included in the ticket price. - Le
repas est compris dans le prix du billet.
Is there anything else I should know? - Est-ce
quil y encore quelque chose que je devrais
savoir ?
You must check in 2 hours before the flight. Vous devez passer lenregistrement 2 heures
avant le vol.
Conversation 4
May I have your passport, please? - Votre
passeport sil vous plat.
How long are you going to stay here? Combien de temps souhaitez-vous rester ?
We are on a family holiday for two weeks. Nous sommes venus pour deux semaines de
vacances.
Could you tell me where the information desk
is. - Pouvez-vous me dire o est le comptoir des
informations ?
It`s over there. - L-bas.
Id like to know where I can pick up my

luggage. - Jaimerais savoir o je peux
rceptionner mes bagages ?
There youll find the luggage reclaim area. Le point de rception des bagages se trouve lbas.
Where can I find the taxi rank? - O se trouve
la station de taxis ?
Its opposite entrance number four. - La
station de taxis se trouve en face de lentre nr 4.
Have a nice time here in Barcelona. - Bon
sjour Barcelone.
Conversation 5
Ive booked two rooms here. - Jai rserv
deux chambres ici.
Would you please fill in the registration
forms? - Pourriez-vous compltez le formulaire
dinscription ?
What time is breakfast served? - quelle heure
est le petit djeuner ?
entertainment? - tes-vous intresss par des
loisirs organiss ?
We suggest a trip to Andorra. - Nous vous
proposons un voyage Andorre.
It sounds wonderful. - a me parat excellent.

brochure. - Vous trouverez plus dinformations
dans cette brochure.
Here are your keys. - Voil vos cls.
Its the second floor, numbers 24 and 25. - Les
chambres 24 et 25 se trouvent au deuxime
tage.
If you have any problems, call the reception. Veuillez appeler la rception en cas de
problme.
Conversation 6
I`ve come to make a complaint. - Je suis venu
me plaindre.
a maid. - une femme de mnage.
We had a water system failure. - Nous avons
eu un problme deau.
It`s being fixed now. - Il vient dtre rpar.
The air conditioning is out of order, too. - En

plus, la climatisation ne marche pas.
I`m terribly sorry. - Je suis vraiment dsol.
I`ll take care of it straight away. - Je men
occupe immdiatement.
90
Conversation 7
I`d like to hire four deckchairs. - Je voudrais
louer quatre chaises longues.
What do I pay for one hour. - Quel est le tarif
horaire ?
Marie, over here. - Marie, on est l.
What about our trip to Barcelona? - Et notre
voyage Barcelone, alors ?
The guide book says it`s the landmark of

Barcelona. - Le guide dit que cest un endroit
typique de Barcelone.
That`s settled then. - Alors cest dcid.
Let`s check the timetables. - Vrifions les
horaires.
Conversation 8
Single or return? - Aller simple ou allerretour ?
Are there any concessions? - Est-ce quil y a
des rductions ?
If you buy a return ticket, you get a 10%
discount. - Si vous achetez un billet aller-retour,
vous avez droit une rduction de 10%.
Do you take credit cards? - Je peux payer par
carte ?
Which platform does the train leave from? De quel quai part le train ?
Can you tell me the train times to Barcelona,

please? - Pouvez-vous me dire quelle heure
partent les trains pour Barcelone ?
Theres a train every half an hour. - Il y a un
train toutes les demi-heures.
How much time does it take to get there? Combien de temps dure le voyage ?
Is it a direct train? - Est-ce que cest un train
direct ?
Do I have to change? - Est-ce que je devrais
prendre une correspondance ?
You can go by bus or underground. - Tu peux
y aller en bus ou en mtro.
Conversation 9
Take the second left. - Prends la deuxime
gauche.
Youll find the entrance between the
bookshop and the hospital. - Vous trouverez
lentre entre la librairie et lhpital.
You can`t miss it. - Impossible de la manquer.
Is there a cash dispenser near here? - Est-ce
quil y a un guichet automatique dans les
environs ?
I think there is one opposite the post office. Je pense que le guichet automatique est en face
de la poste.
What`s the quickest way to get there? - Quel
est le plus court chemin pour y aller ?
How many minutes on foot? - Combien de
minutes pied ?
Turn right at the lights. - Tourne droite au
feu rouge.
What shall we start with? - Par quoi allonsnous commencer ?

Excuse me, could you tell me the way to La
Sagrada Familia, please? - Excusez-moi,
pourriez-vous me dire comment aller la
Sagrada Familia ?
I`m a stranger here myself. - Je ne suis pas
dici.
The easiest way to get there is by
underground. - Le mieux cest dy aller en
mtro.
Is it far? - Cest loin ?
About five stops. - environ 5 stations.
How do we find the underground station? Comment aller la station de mtro ?
Go straight on for about 100 metres. - Va tout
droit pendant 100 mtres environ.
Conversation 10
Do you have any day-tickets? - Peut-on acheter
des billets la journe ?
Yes, you can buy a T-Dia. - On peut acheter
une carte T-Dia (billet la journe valable sur
tous les moyens de transport).
Is it only for the underground? - Est-ce que ce

billet est seulement pour le mtro ?
Is it the same for children? - Est-ce quil existe
aussi pour les enfants ?
I`ll take six then. - Alors jen prends six.
Conversation 11
I`m starving. - Je meurs de faim.
I could eat a horse. - Je pourrais manger un
cheval.
Shall we eat some tapas, here? - On pourrait
manger des tapas ici ?
What can I get you? - Quest-ce que je vous

sers ?
Can you recommend something special? Quest ce que vous nous conseillez ?
91
How about our speciality, fried spiny lobster?

- Peut-tre notre spcialit, la seiche grille.
Can you explain what it is? - Vous pouvez nous
expliquer ce que cest ?
Its a kind of sea food. - Cest un genre de fruit
de mer.
Would you like to try tortilla espanola? Voudriez-vous essayer lomelette aux pommes de
terre ?
Can I offer you any salad to go with it? - Estce que je peux vous proposer une salade pour
laccompagner ?
Any desserts? - Et comme dessert ?

Would you like to sit at the bar? - Voulez-vous
vous asseoir prs du bar ?
Whats the difference? - Et quelle est la
diffrence ?
Wed better take a table. - On ferait mieux de
prendre une table.
Is service included? - Est-ce que le service est
compris ?
Enjoy your meal. - Bon apptit.
Conversation 12
Id like to hire a car. - Je voudrais louer une
voiture.
I was thinking of a small car. - Je pensais
une petite voiture.
How about Opel Corsa? - Peut-tre une Opel
Corsa ?
I think its big enough. - Je pense que cette
voiture est assez grande.
Would you like to have air conditioning? Voulez-vous une voiture avec la climatisation ?
I think it may be useful here. - Je pense que a
pourrait tre utile ici.
How many kilometres are included in the
price? - Combien de kilomtres sont inclus dans
le prix ?
What fuel does it take? - Cette voiture roule
quel carburant ?
Unleaded. - Au super sans plomb.
The hire also includes fully comprehensive
insurance. - Dans le prix est galement inclus
une assurance tous risques.
Are you interested in any additional

insurance? - Souhaitez-vous prendre une
assurance complmentaire ?
I dont think its necessary. - Je ne pense pas
que ce soit ncessaire.
How much is a litre of fuel? - Combien cote le
litre de carburant ?
Do I have to pay for using the highways? Est-ce que les autoroutes sont payantes ?
- Le tarif dpend du nombre de kilomtres
parcourus.
How much is a kilometre? - Quel est le tarif au
kilomtre ?
I see. Rozumiem. Je vois.
Could I have your international driving
licence? - Pourrais-je voir votre permis de
conduire international ?
Can I pay in cash? - Je peux payer en liquide ?
Only by credit card. - Nous acceptons
seulement les cartes bancaires.
Conversation 13
Im just looking. - Je regarde seulement.
I wonder how much the Dior Jadore is? Combien cote Dior Jadore ?
Do you have the body lotion to go with it? Avez-vous la lotion pour le corps qui va avec ?
Pity. Cest dommage.
Weve got a special discount for Channel
Allure. - Nous proposons une rduction spciale
sur Allure de Chanel.
Do you have any samples? - Vous avez des
chantillons ?
Ill think it over and come back later. - Je vais
rflchir et je reviendrai.
Im looking for a photo camera. - Je cherche
un appareil photo.
Are you keen on a particular brand? - Est-ce
quil y a une marque qui vous interesse
particulirement ?
Not really. - Pas vraiment.

How much would you like to spend on it? Quel est votre budget ?
Not more than 100. - Pas plus de 100 euros.
I think a Pentax would be the best choice. - Je
pense que le Pentax serait le meilleur choix.
Would you like to have autofocus? - Voulezvous un appareil autofocus ?
I think so. - Je crois que oui.
A redeyeeffect reducer. - Un dispositif anti
yeux rouges.
A timereleaser. - Un dclencheur automatique.
And you get a nice leather camera case free. Nous vous offrons un bel tui pour appareil
photo en cuir.
92
Conversation 14
Id like 20 worth of unleaded, please. - Je
voudrais pour 20 euros de sans plomb sil vous
plat.
Where do I get the tokens for the car wash
machine? - O pourrais-je obtenir des jetons
pour le lavage automatique ?
At the cash desk. - la caisse.
I used pump number 3. - Je me suis servi la
pom pe numro 3.
Can I get a road map of Andorra? - Avez-vous
une carte routire dAndorre ?
What programme do you want? - Quel
programme voulez-vous ?
The basic one, without waxing. - De base, sans
lavage la cire.
How do I use the car wash? - Comment utiliser

la laverie automatique ?
First, follow the arrows. - Dabord, suivez les
flches.
Insert the token. - Insrez le jeton.
Drive in. - Entrez lintrieur.
Make sure your windows are closed. Assurez-vous que les vitres soient fermes.
Dont forget to fold the mirrors and take off
the aerial. - Noubliez pas de couvrir les
rtroviseurs et denlever lantenne.
Sit in the car until the washing is over. - Restez
dans la voiture jusqu la fin du lavage.
Conversation 15
Could I see your driving licence? - Je peux voir
votre permis de conduire ?
I see youve hired this car. - Je vois que vous
avez lou cette voiture.
Do you realise you were speeding? - Savezvous que vous avez dpass la vitesse maximale
autorise ?
Its a builtup area. - Cest une agglomration.
The limit is 60 kmp. - La vitesse maximale est
de 60 km/h.
Oh, I didnt realise that. - Je ne savais pas.
Why arent the children wearing seat belts? Pourquoi les enfants nont pas leur ceinture ?
Dont you know its obligatory? - Vous ne
savez pas que c est obligatoire ?
We completely forgot. - Nous avons

compltement oubli.
Im afraid Ill have to fine you for that. - Je
suis dsol mais je dois vous dresser une
contravention pour a.
Do I have to pay now? - Dois-je payer tout de
suite ?
Next time make sure the children fasten their
seat belts. - La prochaine fois, assurez-vous que
les enfants ont leur ceinture.
Dont exceed the speed limit. - Ne dpassez pas
la vitesse maximale.
It wont happen again, for sure. - Cela ne se
reproduira pas, je vous lassure.
Have a safe trip. - Bonne route.
93
Conversation 1
What can I do for you? - Wie kann ich helfen?
near Barcelona. - Ich mchte Informationen ber
bernachtungsmglichkeiten in Barcelona
erhalten.
Could you suggest something? - Knnen Sie was
empfehlen?
seaside. - Ich persnlich wrde den Ort Sitges, am
Meer, empfehlen.
How far is it from Barcelona? - Wie weit ist das
von Barcelona?
Where could I stay there? - Wo kann man dort
bernachten?
hotels. - Eine groe Auswahl an Campingpltzen,
Fremdenzimmern und Hotels.
Well, that depends. - Nun ja, je nachdem.

What is the best way to get there from Poland? Wie kommt man von Polen aus am besten dahin?
choice. - Lassen Sie mich nachdenken. Ich glaube
das Flugzeug wre das Beste.
Do you know how much the flight is? - Wissen
Sie vielleicht, was ein Flug kostet?
What is the flyingtime? - Wie lange dauert der
Flug?
It takes about 3 hours. - Er dauert drei Stunden.
information service. - Fr weitere Details wenden
Sie sich bitte an die Flugauskunft.
There are regular bus lines. - Es fahren dort
regulre Buslinien.
Conversation 2
Im interested in booking rooms in your hotel. Ich mchte in eurem Hotel Zimmer reservieren.
What kind of rooms do you have in mind? -Um
was fr Zimmer geht es?
Im looking for two rooms for a family. -Ich
suche zwei Zimmer fr eine Familie.
Single or double? -Einzel- oder Doppelzimmer?
A twinbedded room - Ein Zimmer mit zwei
Betten.
Next to each other - Nebeneinander.
Hold on a moment, please... - itte warten Sie
einen Moment.
What about the price? - Wie ist der Preis?
Fullboard? - Vollpension?
included. - Halbpension.
Do you serve diet meals? - Haben Sie auch
Ditgerichte?
That wont be a problem, Madam. - Das ist kein
Problem, gndige Frau.
And what about the hotels facilities? - Was gibt
es fr Extras?

swimming pool. - Wir bieten ein Internetcafe und
Schwimmbad.
steam room and sunbeds. - Wir haben ein gut
ausgestattetes Fitnessstudio, eine Sauna und ein
Sonnenstudio.
Sounds fantastic! - Klingt toll!
Ill take the rooms then. - Also, dann nehme ich
diese Zimmer.
How would you like to make the reservation? Wie mchten Sie die Reservierung vornehmen?
Can I book through the Internet? - Kann man
bers Internet reservieren?
- Das Formular finden Sie auf unserer
Internetseite.
contact us. - Sollten Sie irgendwelche Probleme
haben, kontaktieren Sie uns bitte.
Conversation 3
I'd like to book four tickets. - Ich mchte vier
Tickets reservieren.
When would you like to leave? - Wann wollen Sie
fliegen?
So, you need return tickets then, dont you? Also, Sie brauchen Rcktickets, nicht wahr?
Are you familiar with the discounts we offer? Sind Sie ber Rabatte informiert, die wir im
Angebot haben?
Not really. - Nein, ich glaube nicht.

children? - Gibt es Familientickets oder
Ermigungen fr Kinder?
We offer 50% off for children under the age of
twelve. - Wir haben 50 % Ermigung fr Kinder
bis zu zwlf Jahren.
discount. - Insgesamt zwei normale Tickets und ein
ermigtes.
Can I have your name, please? - Ihren Namen,
bitte.
94
How do you spell that, please? - Buchstabieren

Sie, bitte.
Can I have your credit card number? - Die
Nummer Ihrer Kreditkarte, bitte.
Is it a direct flight? - Ist das ein direkter Flug?
Do I have to change? - Muss ich umsteigen?
How much luggage can I take with me? - Wie
viel Gepck darf ich mitnehmen?
Approximately twenty kilos per person. - Circa
20 kg pro Person.

plane? - Gibt es Mahlzeiten im Flugzeug?
Lunch is included in the ticket price. Mittagessen ist im Preis inbegriffen.
Is there anything else I should know? - Sollte ich
noch etwas wissen?
You must check in 2 hours before the flight. Sie mssen zwei Stunden vor Abflug einchecken.
Conversation 4
May I have your passport, please? - Ihren Pass,
bitte.
Here you are. - Bitte sehr.
How long are you going to stay here? - Wie lange
mchten Sie hier bleiben?
We are on a family holiday for two weeks. - Wir
machen hier zwei Wochen Ferien.
is? - Knnte Sie mir sagen, wo die Auskunft ist.
It`s over there. - Sie ist da drben.

luggage? - Wo kann ich mein Gepck abholen?
There youll find the luggage reclaim area. Dort befindet sich die Gepckausgabe.
Where can I find the taxi rank? - Wo ist der
Taxistand?
Its opposite entrance number four. - Der
Taxistand befindet sich gegenber dem Ausgang
Nr. 4.
Have a nice time here in Barcelona. - Netten
Aufenthalt in Barcelona.
Conversation 5
Ive booked two rooms here. - Ich habe hier zwei
Zimmer reserviert.
- Wrden Sie bitte das Anmeldeformular ausfllen?
What time is breakfast served? - Um wieviel Uhr
gibt es Frhstck?
entertainment? - Sind Sie an organisierter
Unterhaltung interessiert?
We suggest a trip to Andorra. - Wir schlagen
eine Reise nach Andora vor.
It sounds wonderful. - Klingt toll.

Youll find more information in this brochure. Weitere Informationen finden Sie in der Broschre.
Here are your keys. - Bitte, das sind Ihre
Schlssel.
Its the second floor, numbers 24 and 25. - Die
Zimmer Nummer 24 und 25 befinden sich im
zweiten Stock.
If you have any problems, call the reception. Bei Problemen rufen Sie bitte die Rezeption an.
Conversation 6
I`ve come to make a complaint. - Ich mchte
mich beschweren.
a maid. Ein Zimmermdchen.
We had a water system failure. - Wir hatten
Wasserprobleme.
It`s being fixed now. - Es wird gerade repariert.
The air conditioning is out of order, too. - Die

Klimaanlage funktioniert auch nicht.
I`m terribly sorry. - Ich bitte um Entschuldigung.
I`ll take care of it straight away. - Ich kmmere
mich sofort darum.
Conversation 7
I`d like to hire four deckchairs. - Ich mchte
vier Liegesthle ausleihen.
What do I pay for one hour. - Wie viel zahle ich
fr eine Stunde.
Marie, over here. - Marie, wir sind hier.
What about our trip to Barcelona? - Was ist mit
unserer Reise nach Barcelona?

Barcelona. - Im Stadtfhrer steht, dass das das
Wahrzeichen von Barcelona ist.
That`s settled then. - Das ist schon beschlossene
Sache.
Let`s check the timetables. - Lasst uns den
Fahrplan berprfen.
Conversation 8
How much time does it take to get there? - Wie
lange fhrt man dorthin?
Is it a direct train? - Ist das eine direkte
Verbindung?
Do I have to change? - Muss ich umsteigen?

please? - Knnen Sie mir sagen, um wie viel Uhr
die Zge nach Barcelona fahren?
Theres a train every half an hour. - Die Zge
fahren jede halbe Stunde.
95
You can go by bus or underground. - Du kannst

mit dem Bus oder mit der U-Bahn fahren?
Single or return? - Die Fahrkarte einfach oder
hin und zurck?
Are there any concessions? - Gibt es
Ermigungen?

discount. - Wenn Sie die Fahrkarte hin und zurck
kaufen, bekommen Sie 10% Ermigung.
Do you take credit cards? - Kann ich mit
Kreditkarte zahlen?
Which platform does the train leave from? - Von
welchem Bahnsteig fhrt der Zug ab?
Conversation 9
What shall we start with? - Womit fangen wir an?
Sagrada Familia, please? - Entschuldigung,
knnten Sie mir sagen, wie ich zum La Sagrada
Familia komme?
I`m a stranger here myself. - Ich bin nicht von
hier.
- Am einfachsten ist es mit der U-Bahn.
Is it far? About five stops. - Ist das weit? Cirka
fnf Haltestellen.
How do we find the underground station? - Wie
komme ich zur U-Bahn?
Go straight on for about 100 metres. - Geh 100
Meter geradeaus
Take the second left. -. Biege die zweite Strae
links ab.
Youll find the entrance between the bookshop

and the hospital. - Du findest den Eingang
zwischen der Buchhandlung und dem
Krankenhaus.
You can`t miss it. - Das ist nicht zu bersehen.
Is there a cash dispenser near here? - Gibt es in
der Nhe einen Geldautomaten?
I think there is one opposite the post office. - Ich
glaube, gegenber der Post ist ein Geldautomat.
What`s the quickest way to get there? - Wie
komme ich am schnellsten dorthin?
How many minutes on foot? - Wie lange geht
man zu Fu dorthin?
Turn right at the lights. - An der Ampel links
abbiegen.
Conversation 10
Do you have any daytickets? - Kann ich eine
Tageskarte kaufen?
Yes, you can buy a TDia. - Ja, Sie knnen eine
T-Dia (Tageskarte fr alle ffentlichen
Verkehrsmittel) kaufen.
Is it only for the underground? - Ist diese Karte

nur fr die U-Bahn?
Is it the same for children? - Ist das auch fr
Kinder.
I`ll take six then. - So, dann nehme ich sechs.
Conversation 11
I`m starving. - Ich sterbe vor Hunger.
I could eat a horse. - Ich habe Brenhunger.
Shall we eat some tapas, here? - Vielleicht
knnten wir hier eine Kleinigkeit essen?
What can I get you? - Was darf es sein?
Can you recommend something special? - Was
knnen Sie empfehlen?
How about our speciality, fried spiny lobster? Vielleicht unsere Spezialitt, gebratene Langusten?
Can you explain what it is? - Knnten Sie
erklren, was das ist?
Its a kind of sea food. - Das ist eine Art von
Meeresfrchten.
Would you like to try tortilla espanola? Vielleicht mchten Sie spanische Tortilla
probieren?
Can I offer you any salad to go with it? - Darf
ich dazu vielleicht einen Salat empfehlen?
Any desserts? - Und zum Nachtisch?
Would you like to sit at the bar? - Mchten Sie
sich an die Bar setzen?
Whats the difference? - Was ist der Unterschied?
Wed better take a table. - Wir nehmen lieber
einen Tisch.
Is service included? - Ist die Bedienung im Preis
inbegriffen?
Enjoy your meal. - Lassen Sie es sich
schmecken./Guten Appetit.
Conversation 12
Id like to hire a car. - Ich mchte ein Auto
mieten.
I was thinking of a small car. - Ich habe an ein
kleines Auto gedacht.
How about Opel Corsa? - Wie wrs mit einem
Opel Corsa?
I think its big enough. - Ich denke, er ist gro
genug.
Would you like to have air conditioning? Mchten Sie einen Wagen mit Klimaanlage?
I think it may be useful here. - Ich denke, das
knnte hier ntzlich sein.
- Wie viel Kilometer sind im Preis inbegriffen?
What fuel does it take? - Was fr einen Kraftstoff
braucht er?
Unleaded. - Bleifrei.
96

insurance. - Im Preis ist auch Vollkasko
inbegriffen.
- Haben Sie Interesse an einer
Zusatzversicherung?
I dont think its necessary. - Nein, ich glaube
nicht, dass das ntig ist.
How much is a litre of fuel? - Was kostet ein Liter
Kraftstoff?
Do I have to pay for using the highways? - Muss
man Autobahngebhren zahlen?
The toll depends on the kilometres you travel. Die Gebhr richtet sich nach den gefahrenen
Kilometern.
How much is a kilometre? - Was zahlt man pro
km?
I see. - Verstehe.
- Ihren internationalen Fhrerschein bitte.
Here you are. - Bitte.
Can I pay in cash? - Kann ich bar bezahlen?
Only by credit card. - Wir nehmen nur
Kreditkarten.
Conversation thirteen13
Im just looking. - Ich schaue mich nur um.
Do you have the body lotion to go with it? Haben Sie auch Krperlotion dazu?
Pity. - Schade.
Weve got a special discount for Channel Allure.
- Wir haben Channel Allure im Sonderangebot.
Do you have any samples? - Haben Sie
irgendwelche Duftproben?
Ill think it over and come back later. - Ich
berlege es mir und komme wieder.
Im looking for a photo camera. - Ich suche einen
Fotoapparat.
Are you keen on a particular brand? Interessiert Sie eine besondere Marke.
Not really. - Nein, nicht.
How much would you like to spend on it? - Wie

viel mchten Sie dafr ausgeben?
Not more than 100. - Nicht mehr als 100 .
I think a Pentax would be the best choice. - Ich
denke Pentax wre die beste Wahl.
Would you like to have autofocus? - Mchten Sie
eine Kamera mit Autofocus?
I think so. - Ich denke schon.
A redeyeeffect reducer. - Reduzierung des RotAugen- Effekts.
A timereleaser. Selbstauslser.
And you get a nice leather camera case free. Und dazu bekommen Sie eine schne
Kameratasche aus Leder gratis.
Conversation fourteen 14
Id like 20 worth of unleaded, please. - Bitte
Bleifrei fr 20.
machine? - Wo bekomme ich Chips fr die
Autowaschanlage.
At the cash desk. - An der Kasse.
I used pump number 3. - Ich habe am 3. Stand
getankt.
Can I get a road map of Andorra? - Haben Sie
eine Straenkarte von Andora?
What programme do you want? - Welches
Programm wollen Sie?
The basic one, without waxing. Standardprogramm, ohne wachsen.
How do I use the car wash? Wie benutzt man

die Autowaschanlage?
First, follow the arrows. - Bitte fahren Sie zuerst
nach den Pfeilen.
Insert the token. - Bitte den Chip einwerfen.
Drive in. - Bitte fahren Sie rein.
Make sure your windows are closed. - Bitte
prfen Sie, ob die Fenster zu sind.
Dont forget to fold the mirrors and take off the
aerial. - Bitte vergessen Sie nicht, die Spiegel zu
klappen und die Antenne zu entfernen.
Sit in the car until the washing is over. - Bitte
bleiben Sie im Auto, bis der Waschvorgang
abgeschlossen ist.
Conversation 15
Dont you know its obligatory? - Wissen Sie
nicht, dass das Pflicht ist.
We completely forgot. - Das haben wir ganz
vergessen.
Im afraid Ill have to fine you for that. - Leider
muss ich Ihnen dafr einen Strafzettel ausstellen.
Do I have to pay now? - Muss ich sofort zahlen?
seat belts. - Das nchste Mal vergewissern Sie sich
bitte, das die Kinder angeschnallt sind.
Dont exceed the speed limit. - Bitte
berschreiten Sie nicht die zulssige
Hchstgeschwindigkeit.
Have a safe trip. - Ich wnsche gute Fahrt.
Could I see your driving licence? - Knnte ich

bitte Ihren Fhrerschein sehen?
I see youve hired this car. - Ich sehe, Sie haben
diesen Wagen gemietet?
Do you realise you were speeding? - Ist Ihnen
bewusst, dass Sie die Hchstgeschwindigkeit
berschritten haben?
Its a builtup area. - Das ist bebautes Gebiet.
The limit is 60 kmp. - Die zulssige
Hchstgeschwindigkeit betrgt 60km/h.
Oh, I didnt realise that. - Das war mir nicht
bewusst.
Why arent the children wearing seat belts? Warum sind die Kinder nicht angeschnallt?
97
Conversation 1
Well, that depends. - Beh, dipende.
Poland? - Qual il modo migliore per arrivare
l dalla Polonia?
choice. - Vediamo. Penso che laereo sarebbe la
scelta migliore.
Do you know how much the flight is? - Sa
quanto costa il volo?
What is the flyingtime? - Quanto dura il volo?
It takes about 3 hours. - Dura circa 3 ore.
information service. - Per ulteriori
informazioni rivolgersi alle informazioni aeree.
There are regular bus lines. - Ci sono autobus
di linea.
What can I do for you? - Cosa posso fare per

lei?
near Barcelona. - Vorrei avere delle
informazioni su posti per dormire vicino
Barcellona.
Could you suggest something? - Mi pu
consigliare qualcosa?
seaside. - Personalmente consiglierei la
cittadina di Sitges, vicino al mare.
How far is it from Barcelona? - Quant
lontana da Barcellona?
Where could I stay there? - Dove posso
pernottare l?
hotels. - Unampia scelta di campeggi, camere
in affitto e alberghi.
Conversation 2
And what about the hotels facilities? - Che
servizi offre lalbergo?
swimming pool. - Offriamo zona internet e
piscina.
steam room and sunbeds. - Abbiamo una
palestra attrezzata, una sauna e lettini solari.
Sounds fantastic! - Sembra fantastico!
Ill take the rooms then. - Allora prendo quelle
camere.
- Come vuole fare la prenotazione?
Can I book through the Internet? - Posso
prenotare via Internet?
website. - Trova il modulo di registrazione nel
nostro sito.
contact us. - Se dovesse avere dei problemi ci
contatti.

- Vorrei prenotare delle camere nel vostro
albergo.
What kind of rooms do you have in mind? Che tipo di camere?
Im looking for two rooms for a family. Cerco due camere per una famiglia.
Single or double? - Singole o doppie?
A twinbedded room - Una camera con due
letti.
Next to each other - Una vicino allaltra.
Hold on a moment, please... - Attenda prego.
What about the price? - Quale il prezzo?
Fullboard? - Pensione completa?
included. - mezza pensione, con colazione e
cena inclusa.
Do you serve diet meals? - Servite piatti
dietetici?
That wont be a problem, Madam. - Non un
problema, Signora.
Conversation 3
I'd like to book four tickets. - Vorrei prenotare
quattro biglietti.
When would you like to leave? - Quando vuole
partire?
So, you need return tickets then, dont you? Quindi ha bisogno di biglietti andata e ritorno,
vero?

- a conoscenza degli sconti che offriamo?
Not really. - Direi di no.
children? - Ci sono biglietti per famiglie o
riduzioni per bambini?
98
How much luggage can I take with me? Quanti bagagli posso portare?
Approximately twenty kilos per person. Circa 20 chili a persona.
plane? - Servite da mangiare sullaereo?
Lunch is included in the ticket price. - Il
pranzo incluso nel prezzo del biglietto.
Is there anything else I should know? - C
qualcosaltro che dovrei sapere?
You must check in 2 hours before the flight. Deve presentarsi allaereoporto 2 ore prima del
volo.

of twelve. - Offriamo il 50% di sconto ai
bambini al di sotto dei dodici anni.
discount. - In tutto sono tre biglietti normali e
uno ridotto.
Can I have your name, please? - Mi pu dire il
suo nome?
How do you spell that, please? - Come si
scrive?
Can I have your credit card number? - Mi pu
dare il numero della sua carta di credito?
Is it a direct flight? - un volo diretto?
Do I have to change? - Devo cambiare?
Conversation 4
May I have your passport, please? - Il suo
passaporto, per favore.
Here you are. - Eccolo.
How long are you going to stay here? - Quanto
vi fermate?
We are on a family holiday for two weeks. Siamo in vacanza per due settimane.
is? - Mi pu dire dov lufficio informazioni?
It`s over there. - l.

luggage? - Dove posso ritirare i bagagli?
There youll find the luggage reclaim area. - Il
ritiro bagagli e l.
Where can I find the taxi rank? - Dov il
posteggio dei taxi?
Its opposite entrance number four. - Il
posteggio dei taxi davanti allentrata numero
4.
Have a nice time here in Barcelona. - Buon
soggiorno a Barcellona.
Conversation 5
Ive booked two rooms here. - Ho prenotato
qui due camere.
forms? - Pu riempire il modulo di
registrazione?
What time is breakfast served? - A che ora la
colazione?
entertainment? - Siete interessati ai
divertimenti organizzati?
We suggest a trip to Andorra. - Proponiamo

una gita ad Andorra.
It sounds wonderful. - Sembra interessante.
brochure. - Trover ulteriori informazioni nel
depliant.
Here are your keys. - Ecco le vostre chiavi.
Its the second floor, numbers 24 and 25. Sono al secondo piano, la 24 e la 25.
If you have any problems, call the reception. Se avete problemi chiamate la reception.
Conversation 6
I`ve come to make a complaint. - Sono venuta
per fare un reclamo.
a maid - una cameriera.
We had a water system failure. - Abbiamo
avuto un guasto allimpianto idraulico.
It`s being fixed now. - Lo stanno riparando.
The air conditioning is out of order, too. Anche laria condizionata non funziona.
I`m terribly sorry. - Mi dispiace.
I`ll take care of it straight away. - Me ne
occupo subito.
Conversation 7
I`d like to hire four deckchairs. - Vorrei
noleggiare quattro sedie a sdraio.
What do I pay for one hour. - Quanto pago per
unora?
Marie, over here. - Marie, sono qui.
What about our trip to Barcelona? - E la
nostra gita a Barcellona?

Barcelona. - La guida dice che uno dei posti
caratteristici di Barcellona.
That`s settled then. - Allora siamo daccordo.
Let`s check the timetables. - Controlliamo gli
orari.
99
Conversation 8
Single or return? - Solo andata o andata e
ritorno?
Are there any concessions? - Ci sono
riduzioni?
discount. - Se compra un biglietto di andata e
ritorno c uno sconto del 10%.
Do you take credit cards? - Posso pagare con
la carta di credito?
Which platform does the train leave from? Da che binario parte il treno?

please? - Mi pu dire a che ora partono i treni
per Barcellona?
Theres a train every half an hour. - C un
treno ogni mezzora.
How much time does it take to get there? Quanto ci vuole per arrivare l?
Is it a direct train? - un treno diretto?
Do I have to change? - Devo cambiare?
You can go by bus or underground. - Puoi
andare in autobus o in metropolitana.
Conversation 9
What shall we start with? - Da che cosa
cominciamo?
Sagrada Familia, please? - Scusi, mi pu
indicare la strada per La Sagrada Familia?
I`m a stranger here myself. - Non sono del
posto.
underground. - Il modo migliore per arrivarci
con la metropolitana.
Is it far? - lontano?
About five stops. - Circa cinque fermate.
How do we find the underground station? Come arriviamo alla stazione della
metropolitana?
Go straight on for about 100 metres. - Sempre
dritto per circa 100 metri.
Take the second left. - Prendi la seconda a

sinistra.
bookshop and the hospital. - Trovi lentrata fra
la libreria e lospedale.
You can`t miss it. - Non pu sbagliare.
Is there a cash dispenser near here? - C un
bancomat qui vicino?
I think there is one opposite the post office. Mi sembra che ce ne sia uno davanti allufficio
postale.
What`s the quickest way to get there? - Qual
il modo piu veloce per andarci?
How many minutes on foot? - Quanti minuti a
piedi?
Turn right at the lights. - Gira a destra al
semaforo.
Conversation 10
Do you have any daytickets? - Avete biglietti
giornalieri?
Yes, you can buy a TDia. - Pu comprare un
biglietto T-Dia (un biglietto giornaliero per tutti
i mezzi di trasporto)
Is it only for the underground? - Questo

biglietto solo per la metropolitana?
Is it the same for children? - uguale per i
bambini?
I`ll take six then. - Allora ne prendo sei.
Conversation 11
I`m starving. - Muoio di fame.
I could eat a horse. - Maungerei un bue.
Shall we eat some tapas, here? - Facciamo
uno spuntino qui?
What can I get you? - Che cosa vi porto?
Can you recommend something special? Che cosa ci consiglia?
How about our speciality, fried spiny
lobster? - Forse la specialit della casa,
gamberi fritti?
Can you explain what it is? - Mi pu
spiegare che cos ?
Its a kind of sea food. - un tipo di frutti
di mare.
Would you like to try tortilla espanola? Vuole provare una frittata di patate?
Can I offer you any salad to go with it? Posso consigliare uninsalata?
Any desserts? - Un dolce?
Would you like to sit at the bar? - Voule
sedersi al banco?
Whats the difference? - Che differenza c
?
Wed better take a table. - meglio se ci
sediamo al tavolo.
Is service included? - Il servizio incluso?
Enjoy your meal. - Buon appetito.
100
Conversation 12
Id like to hire a car. - Vorrei noleggiare una
macchina.
I was thinking of a small car. - Pensavo a una
macchina piccola.
How about Opel Corsa? - Una Opel Corsa va
bene?
I think its big enough. - Penso che grande
abbastanza.
Would you like to have air conditioning? Vuole una macchina con laria condizionata?
I think it may be useful here. - Penso che sia
utile qui.
price? - Quanti chilometri sono inclusi nel
prezzo?
What fuel does it take? - Che carburante usa?
Unleaded. - Senza piombo.
insurance. - Nel noleggio inclusa
lassicurazione casco.

insurance? - interessato ad un ulteriore
assicurazione?
I dont think its necessary. - No, non penso
che sia necessario.
How much is a litre of fuel? - Quanto costa un
litro di benzina?
Do I have to pay for using the highways? Lautostrada a pagamento?
- Il pedaggio dipende dal numero dei chilometri.
How much is a kilometre? - Quant il
pedaggio per un chilometro?
I see. - Capisco.
licence? - Mi pu dare la sua patente
internazionale?
Here you are. - Ecco.
Can I pay in cash? - Posso pagare in contanti?
Only by credit card. - Accettiamo solo carte di
credito.
Conversation 13
Are you keen on a particular brand? -
interessato ad una marca in particolare?
Not really. - Non proprio.
How much would you like to spend on it? Quanto vuole spendere?
Not more than 100. - Non pi di 100.
I think a Pentax would be the best choice. Penso che una Pentax sarebbe la scelta
migliore.
Would you like to have autofocus? -Vuole la
messa a fuoco automatica?
I think so. - Penso di s.
A redeyeeffect reducer. - Un riduttore dell
effetto occhi rossi.
A timereleaser. - Lautoscatto.
And you get a nice leather camera case free. E riceve una bella custodia gratis.
Im just looking. - Sto solo dando unocchiata.

I wonder how much the Dior Jadore is? Quanto costa Dior Jadore?
Do you have the body lotion to go with it? - C
anche il balsamo per il corpo nella stessa
linea?
Pity. - Peccato.
Allure. - Abbiamo uno sconto speciale per
Channel Allure.
Do you have any samples? - Ha dei
campioncini?
Ill think it over and come back later. - Ci
penso e ritorno dopo.
Im looking for a photo camera. - Cerco una
macchina fotografica.
Conversation 14
Id like 20 worth of unleaded, please. - 20
senza piombo, per favore.
machine? - Dove prendo i gettoni per
lautolavaggio?
At the cash desk. - Alla cassa.
I used pump number 3. - Ho usato la pompa
numero 3.
Can I get a road map of Andorra? - Avete una
mappa stradale di Andorra?
What programme do you want? - Che
programma vuole?
The basic one, without waxing. - Quello base,
senza lucidatura.
How do I use the car wash? - Come si usa

lautolavaggio?
First, follow the arrows. - Prima, seguire le
frecce.
Insert the token. - Inserire il gettone.
Drive in. - Entrare con la macchina.
Make sure your windows are closed. Assicurarsi che i finestrini siano chiusi.
the aerial. - Non dimenticarsi di piegare gli
specchietti e togliere lantenna.
Sit in the car until the washing is over. Rimanere seduti in macchina fino alla fine del
lavaggio.
101
Conversation 15
Could I see your driving licence? - Posso
vedere la sua patente?
I see youve hired this car. - Vedo che ha
noleggiato questa macchina.
Do you realise you were speeding? - Si
accorto che ha superato il limite di velocit?
Its a builtup area. - zona abitata.
The limit is 60 kmp. - Il limite di velocit 60
km allora.
Oh, I didnt realise that. - Non me ne ero
accorto.
Why arent the children wearing seat belts? Perch i bambini non hanno le cinture di
sicurezza allacciate?
Dont you know its obligatory? - Non lo sa
che obbligatorio?
We completely forgot. - Ce ne siamo

completamente dimenticati.
Im afraid Ill have to fine you for that. - Mi
dispiace, ma le devo fare la multa.
Do I have to pay now? - Devo pagare adesso?
seat belts. - La prossima volta si assicuri che i
bambini abbiano le cinture di sicurezza
allacciate.
Dont exceed the speed limit. - Non sorpassi il
limite di velocit.
It wont happen again, for sure. - Non si
ripeter .
Have a safe trip. - Buon viaggio.
102
GLOSSARY -
Conversation 1
What can I do for you? -
I want some information about places to stay near Barcelona.
Could you suggest something? -
Personally, I would recommend Sitges, by the seaside. -
How far is it from Barcelona? -

Where could I stay there? -
A wide variety of campsites, rooms to let or hotels.
Well, that depends. -
Let me see. I guess a plane would be the best choice.
Do you know how much the flight is? -
What is the flyingtime? -
It takes about 3 hours. -
For further details, please consult the airlines information service.
There are regular bus lines. -
Conversation 2
Im interested in booking rooms in your hotel. -
What kind of rooms do you have in mind? -
Im looking for two rooms for a family.
Single or double? -
A twinbedded room -
Next to each other -
Hold on a moment, please.... -
What about the price? -
Fullboard? -
Its halfboard, with breakfast and dinner included. -
Do you serve diet meals? -
That wont be a problem, Madam. -
And what about the hotels facilities? -
We can offer you an internet cafe and a swimming pool.
We have a fullyequipped club with a gym, a steam room and sunbeds.
Sounds fantastic! -
Ill take the rooms then. -
How would you like to make the reservation? -
Can I book through the Internet? -
Youll find the registration form on our website. -
103
If you have any problems, dont hesitate to contact us.
Conversation 3
I'd like to book four tickets. -
When would you like to leave? -
So, you need return tickets then, dont you? -
Not really. -
Do you have family tickets or reductions for children?
We offer 50% off for children under the age of twelve.
That makes three regular tickets and one discount. -
Can I have your name, please? -
How do you spell that, please? -
Can I have your credit card number? -
Is it a direct flight? -
Do I have to change? -
How much luggage can I take with me? -
Approximately twenty kilos per person. -
Are there any refreshments served on the plane? -
Lunch is included in the ticket price. -
Is there anything else I should know? -
You must check in 2 hours before the flight. -
Conversation 4
May I have your passport, please? -
Here you are. -
How long are you going to stay here? -
We are on a family holiday for two weeks. - 2
Could you tell me where the information desk is?
It`s over there.
Id like to know where I can pick up my luggage? -
There youll find the luggage reclaim area. -
Where can I find the taxi rank? -
Its opposite entrance number four. -
Have a nice time here in Barcelona. -
Conversation 5
Ive booked two rooms here. -
Would you please fill in the registration forms? -
What time is breakfast served? -
Are you interested in the organized entertainment?
We suggest a trip to Andorra.

Youll find more information in this brochure.
Here are your keys.
104
Its the second floor, numbers 24 and 25. -

If you have any problems, call the reception.
Conversation 6
I`ve come to make a complaint. -
a maid. -
We had a water system failure. -
It`s being fixed now. -
The air conditioning is out of order, too. -
I`m terribly sorry. -
I`ll take care of it straight away. -
Conversation 7
I`d like to hire four deckchairs. -
What do I pay for one hour. -
Marie, over here. -
What about our trip to Barcelona? -
The guide book says it`s the landmark of Barcelona.
That`s settled then. -
Let`s check the timetables. -
Conversation 8
Can you tell me the train times to Barcelona, please?
Theres a train every half an hour. -
How much time does it take to get there? -
Is it a direct train? -
You can go by bus or underground. -
Single or return? -
Are there any concessions? -
If you buy a return ticket, you get a 10% discount.
Do you take credit cards? -
Which platform does the train leave from? -
Conversation 9
What shall we start with?
I`m a stranger here myself.

Is it far?
About five stops.
Go straight on for about 100 metres.
Youll find the entrance between the bookshop and the hospital.
You can`t miss it.
105
Is there a cash dispenser near here? ATM

I think there is one opposite the post office.
What`s the quickest way to get there?
Turn right at the lights.
Conversation 10
Do you have any daytickets?
Yes, you can buy a TDia. T-DiaTDia

I`ll take six then.
Conversation 11
I`m starving. -
I could eat a horse. -
Shall we eat some tapas, here? -
What can I get you? -
Can you recommend something special? -
Can you explain what it is? -
Its a kind of sea food. -
Would you like to try tortilla espanola? -
Can I offer you any salad to go with it? -
Any desserts? -
Would you like to sit at the bar? -
Whats the difference? -
Wed better take a table. -
Enjoy your meal. -
Conversation 12
Id like to hire a car. -
I was thinking of a small car. -
How about Opel Corsa? -
I think its big enough. -
Would you like to have air conditioning? -
I think it may be useful here. -
What fuel does it take? -
Unleaded. -
The hire also includes fully comprehensive insurance. -
Are you interested in any additional insurance? -
I dont think its necessary. -
How much is a litre of fuel? -
Do I have to pay for using the highways? -
The toll depends on the kilometres you travel. -
How much is a kilometre? -
I see. -
Could I have your international driving licence? -
106
Here you are. -

Can I pay in cash? -
Only by credit card. -
Conversation 13
Im just looking. -
I wonder how much the Dior Jadore is? -
Do you have the body lotion to go with it? -
Pity. -
Weve got a special discount for Channel Allure. -
Do you have any samples? -

Ill think it over and come back later. -
Im looking for a photo camera. -
Are you keen on a particular brand? -
Not really. -
How much would you like to spend on it? -
Not more than 100. -
I think a Pentax would be the best choice. -
Would you like to have autofocus? -
I think so. -
A redeyeeffect reducer. -
A timereleaser. -
And you get a nice leather camera case free. -
Conversation 14
Id like 20 worth of unleaded, please. -
Where do I get the tokens for the car wash machine? -
At the cash desk. -
I used pump number 3. -
Can I get a road map of Andorra? -
What programme do you want? -
The basic one, without waxing. -
How do I use the car wash? -
First, follow the arrows. -
Insert the token. -
Drive in. -
Make sure your windows are closed. -
Dont forget to fold the mirrors and take off the aerial.
Sit in the car until the washing is over. -
Conversation 15
Could I see your driving licence? -
I see youve hired this car. -
Do you realise you were speeding? -
Its a builtup area. -
The limit is 60 kmp. -
Oh, I didnt realise that. -
Dont you know its obligatory? -
107
We completely forgot. -
Im afraid Ill have to fine you for that. -
Do I have to pay now? -
Next time make sure the children fasten their seat belts.
Dont exceed the speed limit. -
It wont happen again, for sure. -
Have a safe trip. -
108
Conversation 1
What can I do for you? - W czym mog pomc?
near Barcelona. - Chciaabym uzyska
informacje odnonie miejsc noclegowych w
Barcelonie.
Could you suggest something? - Czy moe pan
co poleci?
seaside. - Osobicie polecabym miejscowo
Sitges, nad morzem.
How far is it from Barcelona? - Jak to daleko
od Barcelony?
Where could I stay there? - Gdzie mona si
tam zatrzyma?
hotels. - Duy wybr kempingw, pokoi do
wynajcia oraz hoteli.
Well, that depends. - C, to zaley.

Poland? - Jak najlepiej dotrze tam z Polski?
choice. - Niech pomyl. Wydaje mi si, e
samolot byby najlepszym wyborem.
Do you know how much the flight is? - Czy
orientuje si pan ile kosztuje przelot?
What is the flyingtime? - Ile trwa przelot?
It takes about 3 hours. - To zajmuje okoo
trzech godzin.
information service. - Po dalsze szczegy,
prosz si zwrci do informacji lotniczej.
There are regular bus lines. - Kursuj tam
regularne linie autobusowe.
Conversation 2
And what about the hotels facilities? - Jakie
s udogodnienia?
swimming pool. - Proponujemy kafejk
internetow i basen.
steam room and sunbeds. Mamy w peni
wyposaon siowni, saun i solarium.
Sounds fantastic! - Brzmi wietnie!
Ill take the rooms then. - W takim razie
decyduj si na te pokoje.
- Jak chciaaby pani dokona rezerwacji?
Can I book through the Internet? - Czy mona
zarezerwowa przez internet?
website. - Formularz znajdzie pani na naszej
stronie internetowej.
contact us. - W razie jakichkolwiek problemw,
prosz si z nami skontaktowa.

- Chciabym zarezerwowa pokoje w waszym
hotelu.
What kind of rooms do you have in mind? - O
jakie pokoje chodzi?
Im looking for two rooms for a family. Szukam dwch pokoi dla rodziny.
Single or double? - Jedno czy dwuosobowych?
A twinbedded room - Pokj z dwoma kami.
Next to each other - Obok siebie.
Hold on a moment, please... - Prosz chwil
poczeka.
What about the price? - Jaka jest cena?
Fullboard? - Z penym wyywieniem?
included. - Z niepenym, obejmujcym niadanie
i obiadokolacj.
Do you serve diet meals? - Czy serwuj
pastwo dania dietetyczne?
That wont be a problem, Madam. - To nie
bdzie stanowi adnego problemu, prosz pani.
Conversation 3
I'd like to book four tickets. - Chciabym
zarezerwowa cztery bilety.
When would you like to leave? - Kiedy
chciaby pan polecie?
So, you need return tickets then, dont you? A wic potrzebuje pan biletw powrotnych,
prawda?

- Czy orientuje si pan w znikach, ktre
oferujemy?
Not really. - Raczej nie.
children? - Czy s jakie bilety rodzinne lub
zniki dla dzieci?
109
Do I have to change? - Czy musz si

przesiada?
How much luggage can I take with me? - Ile
bagau mona wzi ze sob?
Approximately twenty kilos per person. Okoo 20 kg na osob.
plane? - Czy bd jakie posiki w samolocie?
Lunch is included in the ticket price. - Lunch
jest wliczony w cen biletu.
Is there anything else I should know? - Czy
powinienem wiedzie co jeszcze?
You must check in 2 hours before the flight. Musi pan przej przez odpraw na dwie godziny
przed odlotem.

of twelve. - Mamy zniki 50% dla dzieci do
dwunastu lat.
discount. - Razem trzy bilety normalne i jeden
ulgowy.
Can I have your name, please? - Prosz poda
mi swoje nazwisko.
How do you spell that, please? - Prosz
przeliterowa.
Can I have your credit card number? Prosz
o numer paskiej karty kredytowej.
Is it a direct flight? - Czy to jest lot
bezporedni?
Conversation 4
May I have your passport, please? - Poprosz
paszport do kontroli.
Here you are. - Prosz bardzo (przy podawaniu
czego).
How long are you going to stay here? - Jak
dugo zamierzaj pastwo tu zosta?
We are on a family holiday for two weeks. Przyjechalimy na dwutygodniowe wakacje.
is? - Czy mgby mi pan powiedzie, gdzie
znajduje si informacja?
It`s over there. - Jest tam.

luggage? - Gdzie mog odebra swj baga?
There youll find the luggage reclaim area. Tam znajduje si punkt odbioru bagau.
Where can I find the taxi rank? - Gdzie znajd
postj takswek?
Its opposite entrance number four. - Postj
takswek znajduje si naprzeciwko wejcia nr 4.
Have a nice time here in Barcelona. - Miego
pobytu w Barcelonie.
Conversation 5
It sounds wonderful. - Brzmi wietnie.
brochure. - Wicej informacji znajd pastwo w
tej ulotce.
Here are your keys. - Prosz, oto pastwa
klucze.
Its the second floor, numbers 24 and 25. Pokoje nr 24 i 25 znajduj si na drugim pitrze.
If you have any problems, call the reception. W razie problemw prosz dzwoni do recepcji.
Ive booked two rooms here. Zarezerwowaem tutaj dwa pokoje.

forms? - Czy mgby pan wypeni kart
pobytu?
What time is breakfast served? - O ktrej
godzinie jest niadanie?
entertainment? - Czy s pastwo
zainteresowani zorganizowan form rozrywki?
We suggest a trip to Andorra. - Proponujemy
wycieczk do Andory.
Conversation 6
I`ve come to make a complaint. - Przyszam
zoy zaalenie.
a maid. - pokojwka.
We had a water system failure. - Mielimy
awari wody.
It`s being fixed now. - Jest wanie naprawiana.
The air conditioning is out of order, too. - Nie

dziaa take klimatyzacja.
I`m terribly sorry. - Bardzo przepraszam.
I`ll take care of it straight away. - Zajm si
tym natychmiast.
Conversation 7
I`d like to hire four deckchairs. - Chciaabym
wypoyczy cztery leaki.
What do I pay for one hour. - Ile pac za
godzin.
What about our trip to Barcelona? - Co z
nasz podr do Barcelony?
the landmark of Barcelona - miejsce

charakterystyczne dla Barcelony
That`s settled then. - To ju jest ustalone.
Let`s check the timetables. - Sprawdmy
rozkad jazdy.
110
Conversation 8
Single or return? - Bilet w jedn czy w dwie
strony?
Are there any concessions? - Czy s jakie
zniki?
discount. - Jeli pan kupi bilet w dwie strony
otrzyma pan 10cio procentow znik.
Do you take credit cards? - Czy mog zapaci
kart?
Which platform does the train leave from? - Z
ktrego peronu odjeda pocig?

please? - Czy moe mi pan powiedzie, o ktrej
odjedaj pocigi do Barcelony?
Theres a train every half an hour. - Pocigi
odjedaj co p godziny.
How much time does it take to get there? - Jak
dugo si tam jedzie?
Is it a direct train? - Czy jest to pocig
bezporedni?
Do I have to change? - Czy musz si
przesiada?
You can go by bus or underground. - Moesz
jecha autobusem lub metrem.
Conversation 9
What shall we start with? - Od czego
zaczniemy?
Sagrada Familia, please? - Przepraszam, czy
mgby pan mi powiedzie, jak doj do La
Sagrada Familia?
I`m a stranger here myself. - Nie jestem std.
underground. - Najatwiej dotrze tam metrem.
Is it far? - Czy to jest daleko?
About five stops. - Okoo pi przystankw.
How do we find the underground station? Jak doj do stacji metra?
Go straight on for about 100 metres. - Id
prosto przez okoo 100 metrw.
Take the second left. - Skr w drug ulic w

lewo.
bookshop and the hospital. - Znajdziesz
wejcie, midzy ksigarni a szpitalem.
You can`t miss it. - Nie da si tego przeoczy.
Is there a cash dispenser near here? - Czy jest
w pobliu bankomat?
I think there is one opposite the post office. Myl, e bankomat jest naprzeciwko poczty.
What`s the quickest way to get there? - Jak
najszybciej si tam dosta?
How many minutes on foot? - Jak dugo idzie
si tam pieszo?
Turn right at the lights. - Na wiatach skr w
prawo.
Conversation 10
Do you have any daytickets? - Czy mona
kupi bilety caodniowe?
Yes, you can buy a TDia. - Mona kupi kart
TDia (bilet caodniowy na wszystkie rodki
transportu).
Is it only for the underground? - Czy ten bilet

jest tylko na metro?
Is it the same for children? - Czy to jest take
dla dzieci?
I`ll take six then. - W takim razie wezm sze.
Conversation 11
I`m starving. - Umieram z godu.
I could eat a horse. - Zjadbym konia z
kopytami.
Shall we eat some tapas, here? - Moe bymy
co tutaj przeksili?
What can I get you? - Co mog poda?
Can you recommend something special? - Czy
moe pan co poleci?
- A moe nasza specjalno, smaone mtwy?
Can you explain what it is? - Czy moe pan
wyjani, co to jest?
Its a kind of sea food. - Jest to rodzaj owocw
morza.
Would you like to try tortilla espanola? - Czy

chciaaby pani sprbowa omleta
ziemniaczanego?
Can I offer you any salad to go with it? - Czy
mog do tego zaproponowa saatk?
Any desserts? - Co na deser?
Would you like to sit at the bar? - Czy
chciaaby pani usi przy barze?
Whats the difference? - A jaka jest rnica?
Wed better take a table. - Lepiej wemy stolik.
Is service included? - Czy obsuga jest wliczona
w cen?
Enjoy your meal. - Smacznego.
111
Conversation 12
Id like to hire a car. - Chciabym wynaj
samochd.
I was thinking of a small car. - Mylaem o
jakim maym aucie.
How about Opel Corsa? - To moe Opel
Corsa?
I think its big enough. - Myl, e jest
wystarczajco duy.
Would you like to have air conditioning? - Czy
chciaby pan samochd z klimatyzacj?
I think it may be useful here. - Myl, e tu
moe si przyda.
price? - Jaki limit kilometrw jest zawarty w
cenie?
What fuel does it take? - Na jakim paliwie
jedzi?
Unleaded. - Na bezoowiowej.
insurance. - W cenie zawarte jest rwnie pene
ubezpieczenie.

insurance? - Czy interesuje pana jakie
dodatkowe ubezpieczenie?
I dont think its necessary. - Nie sdz, aby to
byo konieczne.
How much is a litre of fuel? - Ile kosztuje litr
paliwa?
Do I have to pay for using the highways? - Czy
trzeba paci za autostrady?
- Opata zaley od iloci przejechanych km.
How much is a kilometre? - Jaka jest opata za
kilometr?
I see. - Rozumiem.
licence? - Czy mog prosi o paskie
midzynarodowe prawo jazdy?
Here you are. - Prosz. (przy podawaniu
czego)
Can I pay in cash? - Czy mog zapaci
gotwk?
Only by credit card. - Przyjmujemy tylko karty
kredytowe.
Conversation 13
Not really. - Raczej nie.
How much would you like to spend on it? - Ile
chciaby pan na to przeznaczy?
Not more than 100. - Nie wicej ni 100.
I think a Pentax would be the best choice. Myl, e Pentax byby najlepszym wyborem.
Would you like to have autofocus? - Czy
chciaby pan mie automatyczne ustawianie
ostroci?
I think so. - Myl, e tak.
A redeyeeffect reducer. - Reduktor efektu
czerwonych oczu.
A timereleaser. - Samowyzwalacz.
And you get a nice leather camera case free. A do tego dostanie pan adny skrzany
pokrowiec gratis.
Im just looking. - Tylko si rozgldam.

I wonder how much the Dior Jadore is? - Ile
kosztuje Dior Jadore?
Do you have the body lotion to go with it? Czy jest do tego balsam do ciaa?
Pity. - Szkoda.
Allure. - Mamy specjaln znik na Channel
Allure.
Do you have any samples? - Czy ma pani jakie
prbki?
Ill think it over and come back later. Zastanowi si i wrc.
Im looking for a photo camera. - Szukam
aparatu fotograficznego.
Are you keen on a particular brand? - Czy
interesuje pana jaka szczeglna marka?
Conversation 14
Id like 20 worth of unleaded, please. Poprosz bezoowiowej za 20.
machine? - Gdzie dostan eton do myjni?
At the cash desk. - Przy kasie.
I used pump number 3. - Tankowaem przy
stanowisku numer 3.
Can I get a road map of Andorra? - Czy
dostan map drogow do Andory?
What programme do you want? - Jaki chce
pan program?
The basic one, without waxing. - Podstawowy,

bez woskowania.
How do I use the car wash? - Jak si korzysta z
myjni?
First, follow the arrows. - Najpierw, prosz
jecha wedug strzaek.
Insert the token. - Prosz wrzuci eton.
Drive in. - Prosz wjecha do rodka.
Make sure your windows are closed. - Prosz
si upewni, e okna s zamknite.
112
Sit in the car until the washing is over. Prosz pozosta w samochodzie do czasu
ukoczenia mycia.

the aerial. - Prosz nie zapomnie o zoeniu
lusterek i odczepieniu anteny.
Conversation 15
Could I see your driving licence? - Czy mog
zobaczy paskie prawo jazdy?
I see youve hired this car. - Widz, e wynaj
pan ten samochd.
Do you realise you were speeding? - Czy zdaje
pan sobie spraw, e przekroczy pan dozwolon
prdko?
Its a builtup area. - To jest obszar
zabudowany.
The limit is 60 kmp. - Dozwolona prdko
wynosi 60 km na godzin.
Oh, I didnt realise that. - Nie zdawaem sobie
z tego sprawy.
Why arent the children wearing seat belts? Dlaczego dzieci nie maj zapitych pasw?
Dont you know its obligatory? - Czy pan nie

wie, e to obowizkowe?
We completely forgot. - Zupenie o tym
zapomnielimy.
Im afraid Ill have to fine you for that. Niestety, musz pana za to ukara mandatem.
Do I have to pay now? - Czy musz paci od
razu?
seat belts. - Nastpnym razem, prosz si
upewni, e dzieci zapiy pasy.
Dont exceed the speed limit. - Prosz nie
przekracza dozwolonej prdkoci.
It wont happen again, for sure. - To si z
pewnoci wicej nie powtrzy.
Have a safe trip. - ycz szerokiej drogi.
113
GLOSSARY - GLOSARIO
Conversation 1
What can I do for you? - En qu le puedo
ayudar?
near Barcelona. - uisiera informacin sobre
lugares cerca de Barcelona donde pueda alojarme.
Could you suggest something? -Qu me
recomienda?
seaside. - Personalmente, le recomendara Sitges,
en la costa.
How far is it from Barcelona? - Est lejos de
Barcelona?
Where could I stay there? - Dnde podra
alojarme all?
hotels. - Una amplia variedad de campings,
habitaciones de alquiler u hoteles.
Well, that depends. - Bueno, depende.

What is the best way to get there from Poland? Cul es la mejor forma de llegar all desde
Polonia?
choice. - Djeme pensar. Supongo que el avin es
la mejor opcin.
Do you know how much the flight is? - Sabe
cunto cuesta el billete de avin?
What is the flyingtime? - Cunto dura el
vuelo?
It takes about 3 hours. - Dura unas tres horas.
information service. - Para ms informacin,
consulte el servicio de informacin de la aerolnea.
There are regular bus lines. - Hay autobuses de
lnea regular.
Conversation2
Im interested in booking rooms in your hotel. Quisiera reservar habitaciones en su hotel.
What kind of rooms do you have in mind? Qu tipo de habitaciones querra?
Im looking for two rooms for a family. - Estoy
buscando dos habitaciones para una familia.
Single or double? - Sencillas o dobles?
A twinbedded room - Habitacin de dos camas.
Next to each other - Juntas una a la otra.
Hold on a moment, please... - Un momento, por
favor.
What about the price? -Cunto cuestan?
Fullboard? - Pensin completa?
included. - Media pensin, con desayuno y cena
incluidos.
Do you serve diet meals? - Sirven comidas
dietticas?
That wont be a problem, Madam. - Seora, eso
no ser ningn problema.
And what about the hotels facilities? - Qu

servicios ofrece el hotel?
swimming pool. - Podemos ofrecerle un internet
caf y una piscina.
steam room and sunbeds. - Tenemos un gimasio
completamente equipado, sauna y solario.
Sounds fantastic! - Suena de maravilla!
Ill take the rooms then. - En ese caso me quedo
con las habitaciones.
How would you like to make the reservation? Cmo quisiera hacer la reserva?
Can I book through the Internet? Puedo
reservar por internet?
- Puede encontrar el formulario en nuestra pgina
web.
contact us. - Si tuviera algn problema, no dude
en preguntarnos.
Conversation 3
I'd like to book four tickets. - Quisiera reservar
cuatro tickets.
When would you like to leave? - Cundo le
gustara salir?
So, you need return tickets then, dont you? Entonces usted necesita billetes de ida y vuelta,
verdad?
Are you familiar with the discounts we offer? Conoce nuestros descuentos?
Not really. - Ms bien, no.

children? - Tienen billetes familiares o
descuentos para los nios?
We offer 50% off for children under the age of
twelve. - Ofrecemos un descuento del 50% para
los nios menores de 12 aos.
discount. - En total, tres billetes normales y uno
con descuento.
Can I have your name, please? - Me puede dar
su nombre, por favor?
114
How do you spell that, please? - Me lo puede

deletrear?
Can I have your credit card number? - Me
puede dar su nmero de la tarjeta de crdito?
Is it a direct flight? - Es vuelo directo?
Do I have to change? - Tengo que cambiar?
How much luggage can I take with me? Cunto puedo llevar como equipaje de mano?
Approximately twenty kilos per person. Aproximadamente 20 kilos por persona.

plane? - Servirn refrescos en el avin?
Lunch is included in the ticket price. - La comida
est incluida en el precio del billete.
Is there anything else I should know? - Hay
alguna otra cosa que debera saber?
Conversation 4
May I have your passport, please? - Pasaporte,
por favor.
Here you are. - Aqu tiene.
How long are you going to stay here? - Cunto
tiempo va a quedarse aqu?
We are on a family holiday for two weeks. Vamos a quedarnos dos semanas de vacaciones
con la familia.
is? - Me podra decir dnde est el mostrador de
informacin?
It`s over there. - Est all.

luggage? - Quisiera saber dnde puedo recoger mi
equipaje.
There youll find the luggage reclaim area. - All
ver el rea de recogida de maletas.
Where can I find the taxi rank? - Dnde se
encuentra la parada de taxis?
Its opposite entrance number four. - Est al
otro lado de la entrada nmero 4.
Have a nice time here in Barcelona. - Que
disfrute aqu en Barcelona.
Conversation 5
Ive booked two rooms here. - He reservado dos
habitaciones aqu.
- Puede rellenar los formularios?
What time is breakfast served? - A qu hora se
sirve el desayuno?
entertainment? - Estn interesados en las
actividades que el hotel organiza?
We suggest a trip to Andorra. - Les sugerimos un
viaje a Andorra.
It sounds wonderful. - Suena fantstico.

Youll find more information in this brochure. Encontrarn ms informacin en este folleto.
Here are your keys. - Aqu estn sus llaves.
Its the second floor, numbers 24 and 25. - Las
habitaciones 24 y 25 estn en el segundo piso.
If you have any problems, call the reception. En caso de algn problema pueden llamar a
recepcin.
Conversation 6
I`ve come to make a complaint. - Quiero poner
una queja.
a maid. - Una camarera.
We had a water system failure. - Hubo una
avera en el sistema de agua.
It`s being fixed now. - Ya est solucionado.
The air conditioning is out of order, too. Tampoco funciona el aire acondicionado.
I`m terribly sorry. - Lo siento mucho.
I`ll take care of it straight away. - Me pongo con
ello ahora mismo.
Conversation 7
I`d like to hire four deckchairs. - Quisiera
alquilar cuatro tumbonas.
What do I pay for one hour? - Cunto cuesta
cada hora?
Marie, over here. - Marie, estamos aqu.
What about our trip to Barcelona? - Qu hay de
nuestro viaje a Barcelona?

Barcelona. - La gua dice que es el punto de
referencia de Barcelona.
That`s settled then. - Entonces, est decidido.
Let`s check the timetables. - Vamos a chequear
los horarios.
Conversation 8
How much time does it take to get there? Cunto tiempo tarda en llegar?
Is it a direct train? - El tren va directo?
Do I have to change? - Tengo que cambiar?

please? - Por favor, me puede decir cul es el
horario de los trenes que van a Barcelona?
Theres a train every half an hour. - Hay un tren
cada media hora.
115
You can go by bus or underground. - Puedes ir

en autobs o en metro.
Single or return? - Billete sencillo o de ida y
vuelta?
Are there any concessions? - Hay algn
descuento?

discount. - Si compra el billete de ida y vuelta, hay
un 10% de descuento.
Do you take credit cards? - Aceptan tarjetas de
crdito?
Which platform does the train leave from? Desde qu andn sale el tren?
Conversation 9
What shall we start with? - Por dnde
empezamos?
Sagrada Familia, please? - Perdone, me puede
decir cmo se va a La Sagrada Familia?
I`m a stranger here myself. - No soy de aqu.
-. Lo ms fcil es ir en metro.
Is it far? - Est lejos?
About five stops. - Unas cinco paradas.
How do we find the underground station? Cmo podemos ir a la estacin de metro?
Go straight on for about 100 metres. - Ve recto
unos 100 metros.
Take the second left. - Tuerce la segunda a la
izquierda.
Youll find the entrance between the bookshop

and the hospital. - la entrada entre la librera y el
hospital.
You can`t miss it. - No puedes perderte.
Is there a cash dispenser near here? - Hay
algn cajero automtico por aqu?
I think there is one opposite the post office. Creo que hay uno al otro lado de la oficina de
correos.
What`s the quickest way to get there? - Cul es
el camino ms rpido para llegar all?
How many minutes on foot? - Cunto se tarda
caminando?
Turn right at the lights. - En el semforo, tuerce
a la derecha.
Conversation 10
Do you have any daytickets? - Hay billetes
para un da?
Yes, you can buy a TDia. - S, puede comprar la
tarjeta T-da (vlida para todo el da y en todos los
transportes).
Is it only for the underground? - Slo vale para

el metro?
Is it the same for children? - Vale lo mismo para
los nios?
I`ll take six then. - En ese caso, deme seis.
Conversation 11
I`m starving. - Me muero de hambre.
I could eat a horse. - Me comera una vaca.
Shall we eat some tapas, here? - Quieres que
comamos aqu algunas tapas?
What can I get you? - Qu les pongo?
Can you recommend something special? -Qu
nos recomienda?
How about our speciality, fried spiny lobster? Qu les parecera nuestra especialidad,
bogavante frito?
Can you explain what it is? - Me puede explicar
qu es?
Its a kind of sea food. - Es un tipo de marisco.
Would you like to try tortilla espanola? - Le

gustara probar la tortilla espaola?
Can I offer you any salad to go with it? - Le
puedo sugerir alguna ensalada para acompaar?
Any desserts? - Algo de postre?
Would you like to sit at the bar? - Le gustara
sentarse junto a la barra?
Whats the difference? - Cul es la diferencia?
Wed better take a table. - Mejor cogemos una
mesa.
Is service included? - Est incluido el servicio?
Enjoy your meal. - Buen provecho.
Conversation 12
Id like to hire a car. - Me gustara alquilar un
coche.
I was thinking of a small car. - Estaba pensando
en un coche pequeo.
How about Opel Corsa? - Qu le parece un Opel
Corsa?
I think its big enough. - Creo que es lo
suficientemente grande.
Would you like to have air conditioning? - Le
gustara con aire acondicionado?
I think it may be useful here. - Creo que aqu

puede ser til.
- Cuntos kilmetros estn incluidos en el precio?
What fuel does it take? - Qu gasolina utiliza?
Unleaded. - Sin plomo.
insurance. - El alquiler tambin incluye un seguro
a todo riesgo.
- Le interesara algn otro seguro adicional?
116
I dont think its necessary. - No creo que sea

necesario.
How much is a litre of fuel? - Cunto cuesta un
litro de gasolina?
Do I have to pay for using the highways? - Hay
que pagar por utilizar las autopistas?
The toll depends on the kilometres you travel. El peaje depende de los kilmetros que se hagan.
How much is a kilometre? - Cunto cuesta un

kilmetro?
I see. - Entiendo.
- Me pueden mostrar sus carnets de conducir
internacionales?
Here you are. - Aqui estn.
Can I pay in cash? - Puedo pagar en metlico?
Only by credit card. - Slo con tarjeta de crdito.
Conversation 13
Im just looking. - Slo estoy echando un vistazo.
I wonder how much the Dior Jadore is? Cunto cuesta Dior Jadore?
Do you have the body lotion to go with it? Tiene la locin corporal que va a juego?
Pity. Qu pena.
Weve got a special discount for Channel Allure.
- Allure.Tenemos un descuento especial en
Channel Allure.
Do you have any samples? - Tiene alguna
muestra?
Ill think it over and come back later. - Me lo
voy a pensar y volver ms tarde.
Im looking for a photo camera. - Estoy
buscando una cmara de fotos.
Are you keen on a particular brand? - Le gusta

alguna marca en particular?
Not really. - En realidad, no.
How much would you like to spend on it? Cunto le gustara gastarse?
Not more than 100. - No ms de 100 euros.
I think a Pentax would be the best choice. - Creo
que una Pentax sera la mejor eleccin.
Would you like to have autofocus? - Le gustara
con enfoque automtico?
I think so. - Creo que s.
A redeyeeffect reducer. - Reductor del efecto
de ojos rojos.
A timereleaser. Temporizador.
And you get a nice leather camera case free. - Y
recibe gratis una funda de piel para la cmara.
Conversation 14
Id like 20 worth of unleaded, please. - Por
favor, pngame 20 euros de gasolina sin plomo.
machine? Dnde puedo comprar los tickets
para la mquina de lavado?
At the cash desk. - En la caja.
I used pump number 3. - He utilizado el surtidor
nmero 3.
Can I get a road map of Andorra? - Me puedo
llevar un mapa de Andorra?
What programme do you want? - Qu
programa quiere?
The basic one, without waxing. - El bsico, sin
encerar.
How do I use the car wash? - Cmo se utiliza la

mquina de lavado?
First, follow the arrows. - Primero siga las
flechas.
Insert the token. - Meta la ficha.
Drive in. - Meta el coche dentro.
Make sure your windows are closed. - Asegrese
de que las ventanas estn cerradas.
Dont forget to fold the mirrors and take off the
aerial. - No olvide plegar los retrovisores y quitar
la antena.
Sit in the car until the washing is over. - Qudese
dentro del coche hasta que termine el lavado.
Conversation 15
Could I see your driving licence? - Puedo ver su
carnet de conducir?
I see youve hired this car. - Veo que ha alquilado
este coche.
Do you realise you were speeding? - Se da
cuenta de que usted exceda la velocidad
permitida?
Its a builtup area. - Esta es un rea urbanizada.
The limit is 60 kmp. - El lmite de velocidad est
en 60 kilmetros por hora.
Oh, I didnt realise that. - No me he dado cuenta.
Why arent the children wearing seat belts? Por qu no llevan los nios los cinturones de
seguridad abrochados?
Dont you know its obligatory? - No sabe usted

que es obligatorio?
We completely forgot. - Se nos olvid por
completo.
Im afraid Ill have to fine you for that. - Me
temo que tendr que multarle por esto.
Do I have to pay now? - Tengo que pagar
ahora?
seat belts. - La prxima vez asegrese de que los
nios llevan los cinturones de seguridad
abrochados.
Dont exceed the speed limit. - No exceda el
lmite de velocidad.
Have a safe trip. - Que tenga buen viaje.
117
GLOSSARY -
Conversation 1
What can I do for you? - ?
near Barcelona. -

.
Could you suggest something? -
- ?
seaside. -
, .
How far is it from Barcelona? -
?
Where could I stay there?
?
hotels. - ,
, ,
.
Well, that depends. - , .

Poland? -
?
choice. - . ,
.
Do you know how much the flight is? -
?
What is the flyingtime? -
?
It takes about 3 hours. -
.
information service. -
, ,
.
There are regular bus lines. -
.
Conversation 2
And what about the hotels facilities? -
?
swimming pool. - .
steam room and sunbeds. -
, ,
.
Sounds fantastic! - !
Ill take the rooms then. -
.
-
?
Can I book through the Internet? -
?
website. -
-.
contact us. - - ,
, .

-
.
What kind of rooms do you have in mind? ?
Im looking for two rooms for a family. -
.
Single or double? - - ?
A twinbedded room -
.
Next to each other - .
Hold on a moment, please... -
.
What about the price? - ?
Fullboard? - ?
included. - ,
-.
Do you serve diet meals? -
?
That wont be a problem, Madam. -
, .
Conversation 3
I'd like to book four tickets. -
.
When would you like to leave? -
?
So, you need return tickets then, dont you? ,

?
118
Is it a direct flight? - ?
?
How much luggage can I take with me? ?
Approximately twenty kilos per person.
20 .
plane? - -
?
Lunch is included in the ticket price. -
.
Is there anything else I should know? - ?
You must check in 2 hours before the flight.
.

- ,
?
Not really. - .
children? -
?
of twelve. - 50%
.
discount. -
.
Can I have your name, please? -
.
How do you spell that, please? , , .
Can I have your credit card number? .
Conversation 4
May I have your passport, please? , .
Here you are. - , .
How long are you going to stay here?
?
We are on a family holiday for two weeks. .
is? - ,
.
It`s over there. - .

luggage? - ?
There youll find the luggage reclaim area. .
Where can I find the taxi rank? -
?
.
Have a nice time here in Barcelona. .
Conversation 5
Ive booked two rooms here. -
.
forms? - ?
What time is breakfast served? -
?
entertainment? -
?
We suggest a trip to Andorra. -
.
It sounds wonderful. - .
brochure. -
.
Here are your keys. - ,
.
Its the second floor, numbers 24 and 25. 24 25 .
If you have any problems, call the reception. ,
, .
Conversation 6
I`ve come to make a complaint. -
.
a maid. -
We had a water system failure. -
.
It`s being fixed now. - .
The air conditioning is out of order, too. -

.
I`m terribly sorry. - , .
I`ll take care of it straight away. -
.
Conversation 7
I`d like to hire four deckchairs. -
.
What do I pay for one hour. -

?
119
Marie, over here. - , .

What about our trip to Barcelona? -
?
Barcelona. - ,
.
That`s settled then. - .

Let`s check the timetables. -
.
Conversation 8
Single or return? -
?
Are there any concessions? - ?
discount. -
, 10-
.
Do you take credit cards? -
.
Which platform does the train leave from? -
?

please? - ,
?
Theres a train every half an hour. -
.
How much time does it take to get there? ?
Is it a direct train? - ?
?
You can go by bus or underground. -
.
Conversation 9
What shall we start with? - ?
Sagrada Familia, please? - ,
,
?
I`m a stranger here myself. - .
underground. -
.
Is it far? - ?
About five stops. - .
How do we find the underground station? ?
Go straight on for about 100 metres. -
100 .
.

bookshop and the hospital. -
.
You can`t miss it. -
.
Is there a cash dispenser near here? -
?
I think there is one opposite the post office. , ,
.
What`s the quickest way to get there? -
?
How many minutes on foot? -
?
Turn right at the lights. -
.
Conversation 10
Do you have any daytickets? -
?
Yes, you can buy a TDia. -
- (
)
Is it only for the underground? -

?
Is it the same for children? -
?
I`ll take six then. -
.
Conversation 11
I`m starving. - .
I could eat a horse. - .
Shall we eat some tapas, here? -
- ?
What can I get you? - ?
Can you recommend something special? - ?

- ,
?
Can you explain what it is? -
, ?
Its a kind of sea food. -
.
120
Whats the difference? - ?

Wed better take a table. -
.
?
Enjoy your meal. - .
Would you like to try tortilla espanola?

?
Can I offer you any salad to go with it? -
?
Any desserts? - - ?
Would you like to sit at the bar? -
?
Conversation 12
Id like to hire a car. -
.
I was thinking of a small car. -
- .
How about Opel Corsa? - Opel
Corsa?
I think its big enough. - ,
.
Would you like to have air conditioning? -
?
I think it may be useful here. - ,
.
price? -
.
What fuel does it take? -
( )?
Unleaded. - .
insurance. -
.

insurance? -
?
I dont think its necessary. - ,
.
How much is a litre of fuel? -
?
Do I have to pay for using the highways? ?
-
.
How much is a kilometre? -
?
I see. - .
licence? -
.
Here you are. - , .
Can I pay in cash? -
?
Only by credit card. -
.
Conversation 13
Im just looking. - .
I wonder how much the Dior Jadore is? Dior Jadore?
Do you have the body lotion to go with it? .
Pity. - .
Allure. - Channel
Allure.
Do you have any samples? -
- ?
Ill think it over and come back later. -
.
Im looking for a photo camera. -
.
Are you keen on a particular brand? ?
Not really. - .
How much would you like to spend on it? ?
Not more than 100. - , 100.
I think a Pentax would be the best choice. -
, Pentax
.
Would you like to have autofocus? -
?
I think so. - , .
A redeyeeffect reducer. -
.
A timereleaser. - .
And you get a nice leather camera case free.
.
Conversation 14
121
First, follow the arrows. - ,

, .
Insert the token. - ,
.
Drive in. - ,
.
Make sure your windows are closed. ,
.
the aerial. -
,
.
Sit in the car until the washing is over. ,
.
Id like 20 worth of unleaded, please. 29.

machine? -
?
At the cash desk. - .
I used pump number 3. -
3.
Can I get a road map of Andorra? -
?
What programme do you want? -
?
The basic one, without waxing. - ,
.
How do I use the car wash? -
?
Conversation 15
Dont you know its obligatory? -
, ?
We completely forgot. -
.
Im afraid Ill have to fine you for that. -
, .
?
Next time make sure the children fasten
their seat belts. - ,
,
.
Dont exceed the speed limit. -
.
It wont happen again, for sure. -
.
Have a safe trip. - .
Could I see your driving licence? .

I see youve hired this car. - ,
.
Do you realise you were speeding? ,
?
Its a builtup area. -
.
The limit is 60 kmp. -
60 .
Oh, I didnt realise that. -
.
-
?
122
3. Business English
PART I
LOOKING FOR A JOB
Conversation One
Getting information on the phone
/HR - Human Resources Officer; M - Mr Makowski/
Listen.
/a phone ringing/
HR Good morning, NSC, Jobs & Careers. How can I help you?
M Good morning. Im calling about the job advert I saw in a newspaper. The one for the
vacancy of Sales Manager...
HR Oh, yes. What would you like to know?
M First of all, could you tell me something about the responsibilities?
HR Generally speaking, youll be responsible for leading and managing a sales team in
Belgium and France. Youll also be obliged to attend regular Sales Meetings,
exhibitions and conferences, and deliver presentations as requested.
M Does this mean travelling a lot?
HR Yes, youll be expected to travel extensively and stay overnight in hotels on a regular
basis.
M I see. And what is the required education?
HR Well, you should have a Bachelors Degree in Marketing or Business.
M And what about languages? Do I have to speak Dutch?
HR No, its not obligatory. However, your English should be fluent in speaking and writing,
and you should have some working knowledge of French.
M I understand. Anything else I should know?
HR There are also some computer skills required, like the ability to use word processors
and spreadsheets. And you have to have considerable knowledge of our products.
M What is the experience level?
HR Minimum of three years of first line management experience and 5-7 years of previous
sales experience with a documented track record. Youll find all the details on our
website pages: www.nsc.com.
M Thank you. One more thing, please. What is the recruitment procedure?
HR First you should submit your CV and a covering letter...
M Can I do it online?
HR Naturally, theres a special form to be filled in.
M How long will I have to wait for the reply?
HR The preliminary selection of candidates takes up to two weeks. We will respond to
selected applications only.
M I understand. And if I am selected?
123
Business English
HR Youll be invited to an interview in our regional office in Brussels.

M Thank you very much. Youve been most helpful.
HR My pleasure. Goodbye, sir.
Conversation one Exercise one

Listen and repeat.
the vacancy of Sales Manager

be responsible for
be obliged to
attend a meeting
deliver a presentation
stay overnight
on a regular basis
the required education
Bachelor's Degree in Marketing
it's not obligatory
be fluent in speaking
have a working knowledge of French
the ability to use spreadsheets
first line management experience
previous sales experience
a documented track record
the recruitment procedure
submit a CV and a covering letter
the preliminary selection
be invited to an interview
Conversation one Exercise two

Repeat the statements and the questions from the dialogue.
-
I'm calling about the job advert.

Could you tell me something about the responsibilities?
Does this mean travelling a lot?
What is the required education?
What about languages? Do I have to speak Dutch?
Anything else I should know?
What is the experience level?
What is the recruitment procedure?
Can I do it online?
How long will I have to wait for the reply?
And if I am selected?
You've been most helpful.
Conversation one Exercise three

Now you are calling about a job advert.
- Say that you're calling about the job advert you saw in a newspaper.
- Hello. I have seen a job advert in a newspaper.
/possible answer/ I'm calling about the job advert I saw in a newspaper.
Now follow the instructions.
124
Business English
Say that you're calling about the job advert you saw in a newspaper.
I'm calling about the job advert I saw in a newspaper.
Ask about the responsibilities.
Could you tell me something about the responsibilities?
Ask if this means a lot of travelling.
Does this mean travelling a lot?
Ask about the required education.
What is the required education?
Ask about the experience level.
What is the experience level?
Ask about the recruitment procedure.
What is the recruitment procedure?
Ask how long you will have to wait for a reply.
How long will I have to wait for a reply?
Conversation Two
Job interview
/C - Chief Executive; M - Mr Makowski/
Listen.
C
M
C
M
C
M
C
M
C
...Now let me ask you a question we ask all our candidates. Why do you want this job?
Well, Ive done research about various organisations and I learnt that you are a
company that really values flexibility and innovation. I also like the idea of managing
more people, a role for which Im really ready.
Tell me about yourself.
Is there any particular information youd like me to discuss?
What are your qualifications?
Well, I hold a Bachelors Degree in Marketing. I had ten years of sales experience with
Siemens in Warsaw. I was promoted in 2000 and Ive worked as the Head of the Sales
Department since then. I enclosed a detailed track record with my CV.
And whats your greatest strength? What do you think youre good at?
Greatest strength? Im efficient, and I know how to get things done.
Uh huh. And how do you work under pressure?
125
Business English
Quite well, Id say. Although I usually try to avoid getting into 11th hour situations.
Mm, interesting! And a final question. What are your salary requirements?
Well, based on my track record and qualifications, what would be the salary range for
the position?
Im sure we can negotiate a compromise on that.
Im sure we can.
What are the employment conditions?
We have a 40-hour working week. You get a basic salary plus a performance-based
bonus
And what is the benefits package?
We offer medical benefits, employee catering, company social activities fund, a
company car and some additional professional insurance.
I understand. Thank you very much.
Thank you for coming. Youll be hearing from us soon.
M
C
M
C
M
C
M
C
M
C
M
C
Conversation two Exercise one

Listen and repeat.
value flexibility and innovation

hold a Bachelors Degree in Marketing
have ten years of sales experience
be promoted
work as the Head of the Sales Department
enclose a detailed track record with the CV
be efficient
work under pressure
avoid getting into 11th hour situations
salary requirements
based on my track record and
qualifications
the salary range for the position...

negotiate a compromise on something
the employment conditions
40-hour working week
get a basic salary
performance-based bonus
the benefits package
medical benefits
employee catering
company social activities fund
additional professional insurance
Conversation two Exercise two

-
I like the idea of managing more people...

Is there any particular information youd like me to discuss?
I hold a Bachelors Degree in Marketing.
I had ten years of sales experience.
I was promoted in 2000.
Ive worked as the Head of the Sales Department since then.
I enclosed a detailed track record with my CV.
Im efficient, and I know how to get things done.
126
Business English
What would be the salary range for the position?

What is the benefits package?
Conversation two Exercise three

Now you are at the job interview.
- Say that you hold a Bachelors Degree in Marketing.
- Id like to say that I hold a Bachelors Degree in Marketing.
/possible answer/ Well, I hold a Bachelors Degree in Marketing.
Now follow the instructions.
-
Say that you hold a Bachelors Degree in Marketing.
I hold a Bachelors Degree in Marketing.
Say that you had ten years of sales experience.
I had ten years of sales experience.
Say that you have worked as the Head of the Sales Department.
Ive worked as the Head of the Sales Department.
Say that you enclosed a detailed track record with your CV.
I enclosed a detailed track record with my CV.
Say that you are efficient and you know how to get things done.
Im efficient, and I know how to get things done.
Ask what the salary range for the position would be.
What would be the salary range for the position?
Ask what the employment conditions are.
Ask what the benefits package is.
What is the benefits package?
127
Business English
Conversation Three
First day at work
(C - Chief Executive; M - Mr Makowski; S1 - Staff Member1; S2 - Staff Member2)
Listen.
C
M
C
M
C
Congratulations Mr Makowski! Welcome to our company. I must say that you did really
well at the interview!
Thank you. Its very kind of you, sir.
And since this is your very first day at work Ive decided to show you round. Shall we
start? (...) This is going to be your office, Mr Makowski. Down the corridor youll find
the General Office and Data Processing room.
Ok.
But first you should meet your colleagues and staff. Lets enter here. (...) Good morning
everybody. Id like to introduce Mr Makowski, our new Sales Manager.
/general/ Hello.
C
S1
M
C
S2
M
C
M
C
M
C
M
C
Mr Makowski, meet Muriel van der Boer, the Head of Advertising, who successfully
runs all our campaigns.
How do you do.
How do you do.
And this is Chris Zimmer, responsible for after-sales service... and Gerda Mayer, from
the Marketing Department, who plans how to sell our products.
Nice to meet you.
Its a pleasure.
Lets move on. The offices on the right belong to Finance and Administration. Youll
meet the staff later.
Ok.
Have you got any questions?
Well, actually I do. What will be my initial responsibilities?
Well. In short, youll be working on a new project aimed at small and medium-sized
businesses, and offering them modern telephone systems.
Sounds interesting
I think we can go to my office now and discuss your responsibilities and working
routine in detail...
10
Conversation three Exercise one

Listen and repeat.
show someone round

the General Office
Data Processing room
colleagues and staff
the Head of Advertising
run a campaign
after-sales service
Marketing Department
Finance and Administration
initial responsibilities
128
Business English
work on a project
working routine
discuss something in detail
Conversation three Exercise two

-
11
Ive decided to show you round.

This is going to be your office.
Down the corridor youll find the General Office.
Id like to introduce Mr Makowski, our new Sales Manager.
Meet Muriel, the Head of Advertising.
This is Chris, responsible for after-sales service.
Nice to meet you.
Its a pleasure.
Lets move on.
The offices on the right belong to Administration.
What will be my initial responsibilities?
In short, youll be working on a new project.
We can discuss your responsibilities in detail.
Conversation three Exercise three

12
Now you are the Chief Executive and you are showing round your new colleague and
introducing him to the staff. Follow the instructions.
-
Show him his office.
This is going to be your office.
Tell him that the General Office is down the corridor.
Introduce Mr Makowski, our new Sales Manager, to the staff.
Id like to introduce Mr Makowski, our new Sales Manager.
Present Chris, who is responsible for after-sales services.
This is Chris, responsible for after-sales services.
Suggest moving on.
Lets move on.
Explain that the offices on the right belong to Administration.
The offices on the right belong to Administration.

129
Business English
PART II MEETING CLIENTS

Conversation Four
Arranging a meeting
(R - Receptionist; W - Mr Wiser; M - Mr Makowski)
13
Listen.
/a phone ringing/
R
W
R
M
W
M
W
M
W
M
W
M
R
W
R
W
R
W
R
W
R
W
R
Good morning, NSC. How can I help you?

Its George Wiser here. Could you put me through to extension 38, please?
Certainly. Putting you through.
Hello. Makowski speaking.
Hello Mr Makowski. Its George Wiser from Holiday Out in Amsterdam. Im calling
because Im interested in your latest offer, Office Net. Ill be in Brussels next week and
Id like to make an appointment to see you.
Good. What day would suit you?
How about Tuesday? Is 10 a.m. convenient?
Im afraid Ive already got an appointment at that time. Could we fix another time?
What about 1 p.m.?
Thatll be fine.
Perfect. Shall I explain how to find the NSC offices?
That wont be necessary. Ive already been there.
Right. Thats settled then. See you on Tuesday at 1 p.m.
Good morning, NSC. How may I help you?
Id like to speak to Mr Makowski, extension 38, please.
Thank you. Whos calling please?
Its George Wiser, from Holiday Out.
Thank you. Im putting you through. (...) Hello, Im afraid the lines engaged at the
moment. Would you like to leave a message?
Yes, please. I should be seeing Mr Makowski at 1 p.m. tomorrow. Unfortunately,
somethings come up and I wont be able to make it. I was wondering if we could
reschedule the meeting for Wednesday, at the same time. Could he call me back, please,
to confirm the change?
Certainly. Whats the number, please?
Its 0031 725 441 321. Its my mobile number so he can call me at any time.
Right, Ive got that. Ill make sure he gets the message.
Thanks for your help. Goodbye.
Goodbye.
130
Business English
14
Conversation four Exercise one

Listen and repeat.
put someone through

extension 38
speaking
make an appointment
latest offer
suit someone
have an appointment
fix another time
Thats settled then.
The lines engaged.

leave a message
Somethings come up.
I wont be able to make it.
reschedule the meeting
call someone back
confirm the change
make sure
Conversation four Exercise two

-
Could you put me through to extension 38, please?

Putting you through.
Its George Wiser.
Im calling because Id like to make an appointment to see you.
What day would suit you?
How about Tuesday?
Is 10 am convenient?
Im afraid Ive already got an appointment at that time.
Could we fix another time?
Thatll be fine.
Id like to speak to Mr Makowski.
Whos calling, please?
Would you like to leave a message?
I should be seeing Mr Makowski tomorrow.
Could we reschedule the meeting for Wednesday, at the same time?
Could he call me back to confirm the change?
Ill make sure he gets the message.
Conversation four Exercise three

Now you are making an appointment on the phone.
Follow the instructions.
-
15

Introduce yourself and ask to be put through to extension 38.
...
Its George Wiser here. Could you put me through to extension 38, please?
131
16
Business English

Say youre calling because youd like to make an appointment to see him.
...
Hello Mr Makowski, Im calling because Id like to make an appointment to see you.
Good. What day would suit you?

Suggest Tuesday. Ask if 10 a.m. is convenient.
...
How about Tuesday? Is 10 a.m. convenient?
Im afraid Ive already got an appointment at that time. Could we fix another
time?
What about 1 p.m.?
Agree to this.
...
Thatll be fine.
Right. Thats settled then. See you on Tuesday at 1 p.m.
Conversation Five
Welcoming guests
(R - Reception clerk; W - Mr Wiser; S - Secretary; M - Mr Makowski)
17
Listen.
R
W
R
W
Good morning, sir. How can I help you?

Good morning. My names George Wiser. I have an appointment to see Mr Makowski.
Certainly. Ill let him know youve arrived. The managers office is on the second floor.
Its the first door on the left. You can use the lift over there.
Thank you.
W
S
Good morning.
Good morning, Mr Wiser. Im Barbara, Mr Makowskis assistant. Ill show you the way
to the meeting room. Come this way, please.
S
W
S
W
S
W
S
W
S
Here we are. Mr Makowski will be with you any minute now. Shall I take your coat, sir?
Oh, yes. Thank you.
Please, have a seat. Would you care for a cup of coffee?
Id rather have some tea, if you dont mind.
How do you like it?
Strong. No sugar, please.
Ok. Can I get you anything else, sir?
Im fine, thank you.
Ill bring your tea in a moment. Ill be next door if you need me.
132
Business English
18
Conversation five Exercise one

Listen and repeat.
have an appointment to see
let someone know
on the second floor
the first door on the left
show someone the way
the meeting room
Come this way, please.

Please, have a seat.
care for a cup of coffee
if you dont mind
How do you like it?
be next door
Conversation five Exercise two

-
19
I have an appointment to see Mr Makowski.

Ill let him know youve arrived.
The managers office is on the second floor.
Its the first door on the left.
You can use the lift over there.
Ill show you the way to the meeting room.
Mr Makowski will be with you any minute now.
Shall I take your coat, sir?
Would you care for a cup of coffee?
Id rather have some tea, if you dont mind.
How do you like it?
Can I get you anything else, sir?
Ill be next door if you need me.
Conversation five Exercise three

Now you are attending to a guest in the company.
-
Say that you will show him the way and ask him to follow you.
Ill show you the way. Come this way, please.
Inform him that Mr Makowski will be with him soon.
Mr Makowski will be with you any minute now.
Offer to take his coat.
Shall I take your coat, sir?
Ask him to sit down and offer a cup of coffee.
Please, have a seat. Would you care for a cup of coffee?

133
20
Business English
Ask if you can get him anything else.
Can I get you anything else, sir?
Conversation Six
A product presentation
(M - Mr Makowski; W - Mr Wiser)
21
Listen.
M
W
M
W
M
W
M
W
M
W
M
W
M
W
M
W
M
W
M
As I understand it, Mr Wiser, your company needs a call centre that would help to
coordinate the operations of various departments.
Thats right.
How many extensions are we talking about?
For now, its 85. But I hope well grow.
Of course. And how many external lines do you need?
40-50, I guess.
I see. In that case I can offer you two solutions. You could either choose Office NetCompact, with the capacity to provide up to 100 extensions and 40 external lines, or
Office Net-Regular, designed for organisations with up to 200 extensions and 80
external lines.
Is there any difference between them, besides the capacity, of course?
Well, both of them have sophisticated features typical of much larger systems. However,
Office Net Regular has a modular structure and can be expanded by adding new units.
Sounds interesting.
We can offer you a flexible and cost-effective system.
Forgive my asking, but how reliable are your systems?
We take full responsibility for a solution from beginning to end so that you get an
efficient and ready-to-use system.
And what are the sales figures of Office Net?
So far over 90,000 of those systems have been sold worldwide with more than 5,500,000
installed lines in 69 countries.
Could I see your initial offer, please?
Naturally. My assistant will e-mail it to you.
Thank you. If you dont mind, Id like to think it over. Can we meet in... lets say, two
weeks time and discuss the details?
Certainly. Ill be looking forward to hearing from you. And now, will you have dinner
with me? I know a very good restaurant...
134
Business English
22
Conversation six Exercise one

Listen and repeat.
coordinate the operations
various departments
external lines
In that case
offer someone a solution
the capacity
up to 100
sophisticated features
typical of
however
flexible
cost-effective
Forgive my asking
reliable
take responsibility for
efficient
ready-to-use
sales figures
sell worldwide
the initial offer
think something over
Conversation six Exercise two

-
As I understand it, your company needs a call centre.

And how many external lines do you need?
In that case I can offer you two solutions.
Is there any difference between them, besides the capacity?
Both of them have features typical of much larger systems.
We offer you a flexible and cost-effective system.
How reliable are your systems?
We take full responsibility for a solution.
You get an efficient and ready-to-use system.
And what are the sales figures?
So far 90,000 have been sold worldwide.
Could I see your initial offer, please?
Naturally. My assistant will e-mail it to you.
If you dont mind, Id like to think it over.
Ill be looking forward to hearing from you.
Conversation six Exercise three

Now you are talking about the product with your customer.
-
23
Ask how many extensions you are talking about.
135
24
Business English
Ask how many external lines he needs.
How many external lines do you need?
Say that you can offer him two solutions.
I can offer you two solutions.
Say that you offer a flexible and cost-effective system.
We offer you a flexible and cost-effective system.
Say that you take full responsibility for a solution.
We take full responsibility for a solution.
Say that your assistant will e-mail him the initial offer.
My assistant will e-mail you the initial offer.
Conversation Seven
Business lunch
(W - Mr Wiser; M - Mr Makowski; Z - Mr Zimmer; WR - Waitress)
25
Listen.
W
Z
M
W
M
W
WR
M
W
WR
W
WR
Z
M
WR
W
M
Z
W
Pretty cold for the time of year, isnt it?

Yes. Apparently its going to get even colder.
Well, Im used to this kind of weather. Back home it can be very capricious...
Right. I heard you come from Poland. How do you find things over here?
Well, Im still feeling a bit homesick.
Dont worry; it wont take you long to settle down.
Would you like to order your meal, sir?
Yes. Mr Wiser, you go first.
OK. I think Ill have a small salad, please.
Anything to drink?
Coffee. Black, no sugar.
And for you, sir?
Id like cheese on toast and a black coffee.
And Ill have grapefruit juice to begin with, and a prawn cocktail to follow.
Very well. Thank you.
Do you mind if I smoke here?
Not at all.
Would you like to try mine? Its a new brand.
Perhaps I will then, thanks.
136
Business English
Z
M
Z
M
W
M
W
Z
W
Cigarette, Tom?
No, thanks. Im trying to cut down.
Go on. I owe you one from yesterday.
I honestly dont feel like one at the moment, thanks.
Gentlemen, Ive been thinking... are you participating in the Tradeshow in Hanover?
Yes, we are. Why do you ask?
Well, Im going to be there myself. Why dont we have dinner together one evening?
Thats a good idea!
Ok, then. Ill get in touch with you when I arrive in Hanover.
26
Conversation seven Exercise one

Listen and repeat.
apparently
be used to something
capricious weather
feel homesick
settle down
order a meal
a new brand
cut down on smoking

as a matter of fact
attend a conference
take care of travel arrangements
participate in the Tradeshow
get in touch
Conversation seven Exercise two

-
Pretty cold, isnt it?

Apparently its going to get even colder.
Im used to this kind of weather.
I heard you come from Poland.
Im still feeling a bit homesick.
It wont take you long to settle down.
Would you like to order your meal?
You go first.
Ill have a small salad, please.
Not at all.
Would you like to try mine? Its a new brand.
No, thanks. Im trying to cut down.
Why dont we have dinner together?
Ill get in touch with you.
137
27
Business English
Conversation seven Exercise three

Now you are making small talk during a business lunch. Follow the instructions.
-
Pretty cold for the time of year, isnt it?

Say you are used to this kind of weather.
Well, Im used to this kind of weather.
Right. I heard you come from Poland. How do you find things over here?
Say you are still feeling a bit homesick.
Im still feeling a bit homesick.
Dont worry; it wont take you long to settle down.

Would you like to order your meal, sir?
Give an order for a small salad.
I think Ill have a small salad, please.
Anything to drink?
Ask for a black coffee without sugar.
Coffee. Black, no sugar.

Say you dont mind.
Not at all.
138
28
Business English
PART III
BUSINESS TRAVEL
Conversation Eight
Getting information about the Tradeshow Centre
(S - Secretary; C - Information clerk)
29
Listen.
C
S
C
S
C
S
C
S
C
S
C
S
C
S
C
S
C
S
C
S
C
S
C
S
C
Tradeshow Information Centre. How can I help you?

Hello, Id like to apply for stand space. Could you explain the procedure to me, please?
Certainly. First you have to submit a completed registration form with all the details of
your company and a specification of the exhibited products.
What is the final date for submission?
Its 31st August.
I see. Can we choose the location of the stand?
Im sorry but the actual location cant be determined until all planning work has been
completed. Youll be notified of this at a later date.
And what is the furnishing for an individual display unit?
In the outer or inner area?
Inner, please.
The standard size begins at 30 m2 and the equipment comprises floor covering, wall
panels, basic lighting, a power point and a combined phone/fax machine.
Are there any additional complimentary services?
Yes, there are. We provide six exhibition passes, ten guest tickets, valid for one day, and
all sorts of advertising materials.
Do you cover the delivery costs of the exhibits?
Im afraid not. The exhibitors are responsible for placing, assembling and dismantling
their own exhibits and equipment.
What are the deadlines?
The assembly period begins on 11th March, and the dismantling period ends on 27th
March.
What are the charges for a display unit?
The fee is 29.94 per 30 square metres plus 121.00 for the media.
Are there any discounts?
For every registration received by 31st August we take 5% off the basic rental rate.
When is the payment due?
The participation costs must be paid by 1st December.
Where can I get a brochure and the registration form, please?
Well send it to you within two weeks.
139
Business English
30
Conversation eight Exercise one

Listen and repeat.
apply for stand space
explain the procedure
submit a registration form
specification of the exhibited products
date of submission
be notified of something
at a later date
furnishing for a display unit
the outer area
the inner area
standard size
equipment comprises
additional complimentary services
exhibition pass
be valid for one day
advertising materials
cover the delivery costs
assemble exhibits
dismantle equipment
deadlines
assembly period
dismantling period
a fee per square metre
charges for display unit
take 5% off the basic rate
participation costs
Conversation eight Exercise two

-
31
Id like to apply for stand space.

Could you explain the procedure to me, please?
Can we choose the location of the stand?
Youll be notified of this at a later date.
What is the furnishing for an individual display unit?
In the outer or inner area?
What are the deadlines?
Are there any discounts?
Where can I get a brochure and the registration form, please?
Conversation eight Exercise three

32
Now youre talking to an information clerk about renting stand space at the Tradeshow.
-
Say you would like to apply for stand space.
Id like to apply for stand space.
Ask him to explain the procedure to you.
Could you explain the procedure to me, please?

140
Business English
Ask what the final date for submission is.
Ask if you can choose the location of the stand.
Can we choose the location of the stand?
Ask about the furnishing for an individual display unit.
What is the furnishing for an individual display unit?
Ask if there are any additional complimentary services.
Ask if they cover the delivery costs of the exhibits.
Ask what the charges for a display unit are.
Ask when the payment is due.
Conversation Nine
At airline information
(S - Secretary; C - Information clerk)
33
Listen.
C
S
C
S
C
S
C
S
C
S
Good morning, Lufthansa Airlines. How can I help you?

Good morning. What flights are there from Brussels to Hanover on Thursday 18th?
One minute, please. Ill have a look in the timetable for you... What class are you
interested in?
Ill need two tickets for business class. And Id prefer the morning.
Lufthansa Flight LH 4593 takes off at 7:05.
Yes, it is. Do you want open return tickets?
Oh, no. Are there any places to Brussels on the 24th? Preferably in the afternoon?
Yes, there is Lufthansa Flight LH 1001 out of Hanover at 16:20.
Thats OK. How much is the ticket?
141
Business English
C
S
C
S
C
S
C
S
C
S
C
S
C
S
C
S
Its 722 plus 47.82 airport tax.

In that case Id like to book two tickets for Thursday.
Im calling on behalf of Mr Tom Makowski.
Its T-O-M M-A-K-O-W-S-K-I
By credit card. The number is 5350 2217 8448 1113.
Thank you.
When can I pick up the tickets?
You can do it on the day of departure.
By the way, can you make sure the seats are next to each other?
Of course, no problem.
What time is the check-in?
The latest time for check-in is 6:00.
I see. That will be all, thank you.
34
Conversation nine Exercise one

Listen and repeat.
have a look
in the timetable
take off
direct flight
open ticket
return ticket
preferably
airport tax
book tickets for Thursday

on behalf of
pick up the tickets
on the day of departure
by the way
next to each other
check-in
time for check-in
35
Conversation nine Exercise two

-
What flights are there from Brussels to Hanover?

Ill need two tickets for business class.
Id prefer the morning.
Are there any places to Brussels on the 24th?
Preferably in the afternoon?
Id like to book two tickets for Thursday.
Im calling on behalf of Mr Tom Makowski.
142
Business English
Can you make sure the seats are next to each other?
I see. That will be all, thank you.
36
Conversation nine Exercise three

Now you want to book the tickets for the plane. Follow the instructions.
-
Ask about the flights from Brussels to Hanover on Thursday 18th.
What flights are there from Brussels to Hanover on Thursday 18th?
Say you will need two tickets for business class, preferably in the afternoon.
Ill need two tickets for business class, preferably in the afternoon.
Ask if that is a direct flight.
Ask how much the ticket is.
Say you would like to book two tickets for Thursday.
Id like to book two tickets for Thursday.
Ask when you can pick up the tickets.
Ask what time the check-in is.
Conversation Ten
On the plane and at the airport
(M - Mr Makowski; F - Flight attendant; C - Lost Property Office clerk)
37
Listen.
Good morning, ladies and gentlemen. The Captain and the crew welcome you aboard. We
are flying at a height of 10,000 metres. The weather conditions are good, the sky is clear. The
temperature outside is minus 20. We wish you a good flight.
143
Business English
M
F
M
F
M
F
M
F
M
F
M
Excuse me. Can I have a glass of water, please?

Are you airsick, sir?
No, not really. Ive got a splitting headache, thats all.
Do you want me to get you a painkiller as well?
Yes, please.
Can I do anything else for you?
When do we arrive in Hanover, please?
We are a little bit behind schedule. We shall be there in 55 minutes.
And whats the weather like in the city?
Its fairly cold, about seven degrees Celsius above zero. Luckily, its not raining.
Thank you.
Would passengers for Air France AF 2146 to Ottawa please proceed to gate number twelve.
M
C
M
C
M
C
M
C
M
C
M
Hello, Id like to report a suitcase missing.

Yes, sir. Did you wait till the number of your flight came up on the screen?
Yes, I did. I waited for half an hour but the suitcase wasnt there.
I see. What was your flight number?
Lufthansa Flight LH 4593 from Brussels.
What does the suitcase look like?
It is black, made of leather, about 60x90 centimetres.
And what were the contents, sir?
Well, some clothes and personal belongings, and some important documents for my
work.
Im sure its just a temporary inconvenience. Well let you know as soon as the suitcase
is found. Whats your name, sir?
Tom Makowski. Ill be staying in the Hotel Astoria.
38
Conversation ten Exercise one

Listen and repeat.
be airsick
a splitting headache
painkiller
arrive in Hanover
be behind schedule
fairly cold
about seven degrees Celsius
above zero
report a suitcase missing

come up on the screen
flight number
made of leather
the contents
personal belongings
a temporary inconvenience
144
Business English
39
Conversation ten Exercise two

-
Ive got a splitting headache.

Do you want me to get you a painkiller as well?
When do we arrive in Hanover, please?
We are a little bit behind schedule.
And whats the weather like in the city?
Id like to report a suitcase missing.
I waited for half an hour but the suitcase wasnt there.
What does the suitcase look like?
It is black, made of leather, about 60x90 centimetres.
And what were the contents, sir?
Some clothes and personal belongings.
Well let you know as soon as the suitcase is found.
Ill be staying in the Hotel Astoria.
Conversation ten Exercise three

Now you are on the way to Hanover. Follow the instructions.
-
Ask for a glass of water.
Can I have a glass of water, please?
Say that youve got a headache.
Ive got a splitting headache.
Ask when you arrive in Hanover.
When do we arrive in Hanover?
Ask about the weather in the city.
Whats the weather like in the city?
Say that you would like to report a suitcase missing.
Say that you waited for half an hour but the suitcase wasnt there.
I waited for half an hour but the suitcase wasnt there.
Describe your suitcase.
Its black, made of leather, about 60x90 centimetres.

145
40
Business English
Conversation Eleven
At the hotel reception
(R - Receptionist; M - Mr Makowski)
41
Listen.
R
M
R
M
R
M
R
M
R
M
R
M
R
M
R
M
R
M
R
M
R
M
Good morning, sir. Can I help you?

Good morning. I have a reservation for two single rooms.
Whats your name, please?
Makowski.
Thats right. Your rooms are ready, sir. Im sure youll like them. They are back rooms
overlooking the park.
Perfect.
Please sign the visitors book.
Can you tell me how far it is to the Tradeshow Centre?
It rather depends on how you go. By taxi it will take you only a few minutes.
I see. And can you recommend a good restaurant nearby?
Theres an excellent French restaurant only about three streets away. But I would
strongly recommend our hotel restaurant. We specialise in German cuisine.
What time do you close?
We serve till the last customer leaves.
Good. And one more thing. We have to get up early tomorrow. Could you give us a
wake-up call?
Certainly. What time?
7:45, please.
Ill see to it, sir.
Could you also arrange for a taxi to be waiting for us at 8:30 a.m.
Yes, sir. Ill telephone to book one for you now.
Thank you very much... Oh, I almost forgot. Can I have my shirt ironed, please?
Of course. Ill send a maid to pick it up. Itll be ready within an hour.
Youve been most helpful. Thank you.
42
Conversation eleven Exercise one

Listen and repeat.
have a reservation for something

two single rooms
back rooms
overlooking the park
sign the visitors book
Tradeshow Centre
It depends on
three streets away
strongly recommend
specialise in something
German cuisine
give somebody a wake-up call
arrange for a taxi
have something ironed
send a maid
within an hour
146
Business English
Conversation eleven Exercise two

-
43
I have a reservation for two single rooms.

By taxi itll take you only a few minutes.
Can you recommend a good restaurant nearby?
I would strongly recommend our hotel restaurant.
We specialise in German cuisine.
We serve till the last customer leaves.
Could you give us a wake-up call?
Ill see to it.
Could you also arrange for a taxi to be waiting at 8:30 a.m.?
Can I have my shirt ironed, please?
Youve been most helpful. Thank you.
44
Conversation eleven Exercise three

Now you are talking to the hotel receptionist. Follow the instructions.
-
Introduce yourself and say that you have a reservation for two single rooms.
Good morning. My names Makowski and I have a reservation for two single rooms.
Ask him to tell you how far it is to the Tradeshow Centre.
Ask him to recommend a good restaurant nearby.
Can you recommend a good restaurant nearby?
Ask what time they close.
Ask him if he could give you a wake-up call at 7.45.
Could you give us a wake-up call at 7.45?
Ask if he could also arrange for a taxi to be waiting at 8.30.
Could you also arrange for a taxi to be waiting at 8.30 a.m.?
Ask if you can have your shirt ironed.
Can I have my shirt ironed, please?

147
Business English
PART IV
IN THE OFFICE
Conversation Twelve
Negotiations
(M - Mr Makowski; W - Mr Wiser; Z - Mr Zimmer)
45
Listen.
M
W
Z
W
M
W
M
Z
W
Z
W
M
W
M
W
M
W
M
W
M
W
M
W
M
W
M
W
M
W
Welcome back, Mr Wiser. I'm very happy to see you again. I hope you remember Chris
Zimmer, our After-Sales Service expert
Oh, yes. How are you, Mr Zimmer?
Fine, thanks. Its good to see you again.
Thank you. As we agreed, Ive thought over your offer and there are some details Id
like to discuss with you.
Well then, lets get down to business. We are here to answer all your questions.
First, what about the terms of technical support?
Chris, will you take us through the details, please?
Of course. All the equipment and services purchased from NSC are covered by a
specific warranty. We will also assist you in configuring the new systems with the
existing equipment.
What is the warranty period that you offer?
The standard one is two years. Our customers can also purchase an extended warranty,
no longer than three years from the day of instalment.
I see. Now, coming back to the cost of a single systemits rather high. I must say I
expected the price to be lower
Those are our standard terms. What price did you have in mind?
Actually, I was hoping for some discount.
Well, wed be prepared to offer you a better price if you increased your order.
Let me thinkif I place an order for fifty units, will you cover the installation costs as
well?
Ill need to do some calculations.
And what about the methods of payment?
We accept cheques, bankers drafts or letters of credit.
A letter of credit suits me most.
We insist on a base c.i.f. with it.
Excellent.
How soon can you open it?
Within fourteen days.
At what bank? I must insist that you choose a bank rated AAA or AA.
My bank meets those conditions. Its Rabobank.
Fine. The delivery period may take up to thirty days from the letter notification.
Im afraid thats too long. Id rather have it in fourteen days.
Its possible, on condition that the payment is due the day after the delivery.
Thats rather difficult. I could agree on seven days.
148
Business English
M
W
But it wont be c.i.f. then.

Well, in that case, Ill accept your previous offer. I prefer the delivery by c.i.f.
standards. Thats it, then. I think weve covered everything.
OK. But before we finish, could we just go over what weve agreed on once again?
46
Conversation twelve Exercise one

Listen and repeat.
think over someones offer
get down to business
terms of technical support
take someone through the details
cover by a warranty
assist someone in something
purchase an extended warranty
from the day of instalment
standard terms
have something in mind
increase ones order
place an order for

cover the installation costs
methods of payment
suit someone most
meet the conditions
delivery period
take up to thirty days
on condition that
accept an offer
delivery by c.i.f. standards
Conversation twelve Exercise two

-
What about the terms of technical support?

The cost of a single system is rather high.
What price did you have in mind?
I expected the price to be lower.
Will you cover the installation costs?
What about the methods of payment?
How soon can you open it?
Within fourteen days.
The delivery period may take up to 30 days.
Id rather have it in fourteen days.
I prefer the delivery by c.i.f. standards.
I think weve covered everything.
149
47
Business English
48
Conversation twelve Exercise three
Now youre a customer interested in purchasing the service. Negotiate the best conditions.
-
Ask about the terms of technical support.
What about the terms of technical support?
Ask what the warranty period that they offer is.
Say that actually you were hoping for some discount.
Ask if they will cover the installation costs.
Will you cover the installation costs?
Say youll need to do some calculations.
Say that a letter of credit suits you most.
Say that you would rather have it in fourteen days.
Id rather have it in fourteen days.
Say that you prefer the delivery by c.i.f. standards.
I prefer the delivery by c.i.f. standards.
A staff meeting
(M - Mr Makowski; J - Johan; F - Franz)
49
Listen.
M
J
M
F
OK, shall we get started? We need to discuss the expansion of our agencies. Id like to
hear your opinions about this.
As you both know, we have representatives all over the world but so far we have
focused our attention mainly on Western Europe.
Yes, you are right. Its time we thought about gaining new markets in the countries
accessing the EU. Any views on this?
I totally agree. Do you have any particular cities in mind?
150
Business English
We have a number of options. I suggest we consider Prague, Warsaw and Budapest.

Those three seem to be the most promising as theyre developing very quickly and have
a great location.
You may be right, but I think we should add Ljubljana, Tallinn and Riga to this group.
Actually, the more the better!
I dont agree with that at all. According to the European Trademark Regulation, well
be able to run a business from a head office in lets say Budapest, with no additional
costs.
Youve got a point there. Well come back to this later. Now, can we go on to the next
item on the agenda, Johan?
Yes... em, we need to analyse the sales strategy in the new markets.
What exactly do you mean?
We can either invest in a chain of shops or distribute our products through sales
representatives or dealers.
How do you feel about this, Franz?
Im not sure. In my opinion running a chain of shops would be too expensive. But on the
other hand it seems to be the most successful way of getting customers. I dont know. I
think Ill have to sleep on it.
I think we should analyse all the pros and cons of each option
Yes, thats true.
Well, thanks for your opinions so far. I think we really need some time to think things
over. Why dont we arrange a meeting for next week? Ill expect you to present your
suggestions then.
F
J
M
J
F
J
M
F
J
F
M
50
Conversation thirteen Exercise one

Listen and repeat.
all over the world
focus somebodys attention on
access the European Union
totally agree
consider something
the most promising
the more the better
according to
run a business
additional costs
item on the agenda
analyse the sales strategy
either... or...
on the other hand
way of getting customers
sleep on it
pros and cons
Conversation thirteen Exercise two

-
Shall we get started?

Id like to hear your opinions about this.
Its time we thought of gaining new markets.
151
51
Business English
Any views on this?

Do you have any particular cities in mind?
We have a number of options.
I suggest we consider Prague, Warsaw and Budapest.
You may be right, but I think we should add Ljubljana.
I dont agree with that at all.
Youve got a point there.
Well come back to this later.
Can we go on to the next item on the agenda?
We can either invest in shops or distribute our products.
How do you feel about this?
I think Ill have to sleep on it.
I think we should analyse all the pros and cons.
Ill expect you to present your suggestions.
Conversation thirteen Exercise three

Now you are at the staff meeting. Lead the discussion, express your agreement and
disagreement, ask for opinions. Follow the instructions.
-
Suggest starting the discussion.
Shall we get started?
Say you would like to hear their opinions about this.
Express your total agreement.
I totally agree.
Say you dont agree with it at all.
I dont agree with it at all.
Say you will come back to this later.
Well come back to this later.
Ask if you can go on to the next item on the agenda.
Can we go on to the next item on the agenda?
Ask what exactly he means.
152
52
Business English
Ask how he feels about this.
How do you feel about this?
Say that you think you should analyse all the pros and cons.
I think we should analyse all the pros and cons.
Answering the phone in the office.
(S - Secretary; C1 - Client 1; A - Accountant; C2 - Client 2; TS - Technical Support)
53
Listen.
S
C1
S
A
C1
A
C1
A
C1
A
C1
A
TS
C2
TS
C2
TS
C2
TS
C2
TS
C2

Good morning. Im Alice Brookner from Nelsons. Can you put me through to
Accountancy?
Putting you through.
Hello. Accountancy here.
Hello. My name is Alice Brookner from Nelsons. Im calling about the invoice I was
supposed to get some time ago but its still not here.
Let me see... OK, Ive found it. Its number is 76/05/04. Its the invoice for order number
5525 for 8,561 euro.
Thats correct.
It was issued on 15th March and sent to you immediately. Im surprised you havent
received it yet. Would you like me to send you a duplicate?
Yes, please. Could you send it by courier?
Of course.
And would you mind faxing me the content of the invoice?
Not at all. Ill do it right away.
Technical Support. What can I do for you?
Good morning. My names Jonathan Goldberg. Im sorry to say but the switchboard I
purchased from you is not working properly.
Whats your service number, please?
Its 13921.
Hold on a second, please... OK, Im looking at it now. Its Office Net-Compact, isnt it?
What seems to be the problem?
Well, it cuts off connections.
How long has this been going on?
A couple of hours.
I see. Our service worker will have a look at it at 5 p.m.
Great. Do you have any idea how long it might take to repair the fault?
153
Business English
TS It depends on the damage. But it shouldnt take longer than 24 hours.

C2: OK, thank you.
54
Conversation fourteen Exercise one

Listen and repeat.
Accountancy
be calling about
invoice
be issued on
send immediately
duplicate
send by courier
fax the content

right away
work properly
service number
repair the fault
depend on
take longer than
Conversation fourteen Exercise two

-
Can you put me through to Accountancy?

Im calling about the invoice.
Its number is 76/05/04.
It was issued on 15th March.
Im surprised you havent received it yet.
Would you like me to send you a duplicate?
Could you send it by courier?
Would you mind faxing me the content of the invoice?
Not at all. Ill do it right away.
Im sorry to say but the switchboard is not working properly.
Hold on a second, please.
Our service worker will have a look at it at 5 p.m.
It depends on the damage.
It shouldnt take longer than 24 hours.
Conversation fourteen Exercise three

Now youre on the phone with your client. Follow the instructions.
-
55
Ask him about the problem.
154
56
Business English
Ask about the service number.
Ask him to hold on a second.
Hold on a second, please.
Ask how long its been going on.
Say that your service worker will have a look at it at 5 p.m.
Our service worker will have a look at it at 5 p.m.
Say that it shouldnt take longer than 24 hours.
It shouldnt take longer than 24 hours.
Conversation Fifteen
Company presentation
(M - Mr Makowski; C1 - Client 1; C2 - Client 2)
57
Listen.
M
C1
M
C2
M
C2
M
C1
M
C1
M.
C1
First, Id like to brief you on the companys profile. NSC offers a wide range of
products and services in information and communications. We are the leading producer
of call centres and semiconductors.
Where are your main markets?
About one-third of our sales are to the consumer market and two-thirds are to the
professional I&C business.
Wheres the company located?
Our headquarters are in Brussels but we have branches in several places in Europe.
How many employees are there in the company?
We have 1200 employees in the Head Office and the regional branches, and 200 more
in the subsidiaries.
What is the companys turnover?
Approximately 17 million euro.
How do you sell your products?
We set up subsidiaries whose main activities concentrate on gaining new markets and
increasing sales successfully.
Could you summarise the sales figures?
155
Business English
Have a look at the whiteboard, please. The chart shows monthly sales figures by
country. As you can see, for the first three months the increase in competition in some
markets resulted in a decrease in our market shares and the sales went down slightly.
What changed the situation?
We introduced new and enhanced products and for the last five months the sales have
been going up steadily. It looks like we will probably reach 18.5 million this year, which
is over 5% higher than we predicted.
Thats pretty impressive. And what are your current projects?
At the moment, we are expanding our activities in Eastern Europe and were planning
to set up a few regional branches.
C1
M
C2
M
58
Conversation fifteen Exercise one

Listen and repeat.
brief someone on something
the companys profile
a wide range of products
a leading producer
main markets
one-third
two-thirds
headquarters
employees
the companys turnover
subsidiaries
gain new markets

increase in competition
summarise the sales figures
result in
decrease in market shares
sales go down
enhanced products
sales go up steadily
current projects
expand activities
set up regional branches
Conversation fifteen Exercise two

-
Id like to brief you on the companys profile.

It offers a wide range of products and services.
We are the leading producer of call centres.
About one-third of our sales are to the consumer market.
We have branches in several places in Europe.
Have a look at the whiteboard.
The chart shows monthly sales figures by country.
It resulted in a decrease in market shares.
We introduced new and enhanced products.
The sales have been going up steadily.
It looks like we will reach 18.5 million.
It is over 5% higher than we predicted.
We are expanding our activities in Europe.
We are planning to set up a few regional branches.
156
59
Business English
60
Conversation fifteen Exercise three

Now you are giving a presentation of your company to one of your customers.
-
Say that you would like to brief your customer on the companys profile.
I would like to brief you on the companys profile.
Explain that you offer a wide range of products and services.
We offer a wide range of products and services.
Say that about one-third of our sales are to the consumer market.
About one-third of our sales are to the consumer market.
Say that your headquarters are in Brussels and you have branches in Europe.
Our headquarters are in Brussels and we have branches in Europe.
Show your customer the whiteboard.
Have a look at the whiteboard.
Explain that the chart shows monthly sales figures by country.
The chart shows monthly sales figures by country.
Say that you are expanding your activities in Europe.
We are expanding our activities in Europe.
Say that you are planning to set up a few regional branches.
We are planning to set up a few regional branches.
157
Business English - Glossary
Conversation 1
I'm calling about the job offer. - Jappelle pour loffre demploi.
the vacancy of Sales Manager - un poste de directeur commercial
to be responsible for - tre responsable de
to be obliged to - tre oblig de
to attend a meeting - participer une runion
to deliver a presentation - faire une prsentation
Does this mean travelling a lot? - Est-ce que cela implique quil faut beaucoup voyager ?
to be expected to travel - demander quelquun de beaucoup voyager professionnellement
to stay overnight - passer la nuit en dplacement
on a regular basis - rgulirement
required education - formation requise
Bachelor's Degree in Marketing - une licence en marketing
It's not obligatory. - Ce nest pas obligatoire.
to be fluent in speaking - parler couramment
to have a working knowledge of French - Avoir un niveau de base en franais
Anything else I should know? - Y-a-t-il quelque chose dautre savoir ?
the ability to use spreadsheets - savoir utiliser les feuilles de calcul
first line management experience - une exprience un poste de management autonome
previous sales experience - une exprience des entes antrieure
a documented track record - une feuille de rsultats
to submit a CV and a covering letter - soumettre un CV et une Littre de motivation
Can I do it online? - Je peux le faire en ligne ?
How long will I have to wait for a reply? - Combien de temps vais-je attendre la rponse ?
the preliminary selection - 1re slection
to be invited to an interview - tre invit un entretien dembauche
You've been most helpful. - Vous mavez beaucoup aid.
Conversation 2
to value flexibility and innovation - apprcier la souplesse et linnovation
I like the idea of managing more people. - Jaime lide davoir grer une quipe plus importante.
to hold a degree - possder un diplme
to have ten years of sales experience in Siemens premises - avoir une exprience des ventes de 10
ans chez Siemens
to be promoted - obtenir une promotion
to work as the Head of the Sales Department - travailler comme chef des ventes
to enclose a detailed track record with the CV - joindre une feuille de rsultats au CV
to be efficient - tre efficace et organis
I know how to get things done. - Je sais mener les choses bien.
to work under pressure - travailler sous pression
to avoid getting into 11th hour situations - viter les situations de dernire minute
salary requirements - exigences financires
based on my track record and qualifications - prenant en considration ma formation et mes
rsultats
the salary range for the position - lventail des salaires pour le poste
to negotiate a compromise on something - ngocier un compromis
the employment conditions - les conditions de travail
40-hour working week - la semaine de 40 heures
to get a basic salary - recevoir un fixe
performance-based bonus - une prime de bnfices
the benefits package - des avantages sociaux
158
medical benefits - des soins mdicaux

employee catering - lhbergement
company social activities fund - le comit dentreprise
additional professional insurance - une assurance complmentaire professionnelle
Conversation 3
to show someone round - faire visiter quelquun
This is going to be your office. - Ce sera votre bureau.
Down the corridor youll find the General Office. - Le secrtariat se trouve au fond du couloir.
Data Processing room - la salle des statistiques
the Head of Advertising - le chef de publicit
to run a campaign - mener une campagne
after-sales service - le service aprs-vente
Marketing Department - le service marketing
Nice to meet you. - Enchant (de faire votre connaissance).
Its a pleasure - Cest un plaisir.
Lets move on. - Continuons.
Finance and Administration - le service administratif et financier
initial responsibilities - les premires responsabilits
in short - en bref
to work on a project - travailler sur un projet
responsibilities and working routine - les responsabilits et les horaires
to discuss something in detail - discuter quelque chose en detail
Conversation 4
to put someone through to - passer quelquun
extension - ligne intrieure
Speaking. - Cest moi.
to make an appointment - prendre rendez-vous
latest offer - la toute dernire offre
to suit someone - convenir quelquun
What day would suit you? - Quel jour vous conviendrait ?
Is 10 a.m. convenient? - Est-ce que 10h du matin vous conviendrait ?
to have an appointment - avoir un rendez-vous
to fix another time - fixer un autre rendez-vous
Its settled then. - Alors cest dcid.
The lines engaged. - Cest occup.
to leave a message - laisser un message
I should be seeing Mr Makowski tomorrow. - Je dois voir M. Makowski demain.
Somethings come up. - Jai un empchement.
I wont be able to make it. - Je ne vais pas y arriver.
to reschedule the meeting - remettre le rendez-vous
to call someone back - rappeler quelquun
to confirm the change - confirmer un changement
to make sure - sassurer
Conversation 5
to have an appointment to see - avoir rendez-vous avec
to let someone know - avertir quelquun
on the second floor - au deuxime tage
the first door on the left - premire porte gauche
to show someone the way - montrer le chemin quelquun
the meeting room - la salle de runions
Come this way, please. - Par l sil vous plat.
159
any minute now - dans un instant

Please, have a seat. - Asseyez-vous sil vous plat.
Would you care for a cup of coffee? - Auriez-vous envie dune tasse de caf ?
Id rather have some tea, if you dont mind. - Je prfrerais un th si cest possible.
How do you like it? - Vous le buvez comment ?
to be next door - tre dans la pice ct
Conversation 6
As I understand it, ... - Daprs ce que jai compris...
a call centre - un centre dappel
various departments - diffrents services
How many extensions are we talking about? - De combien de lignes intrieures sagit-il ?
But I hope well grow. - Mais nous esprons un rapide dveloppement.
external lines - des lignes extrieures
In that case I can offer you two solutions. - Dans ce cas, je vous propose deux solutions.
capacity - le volume dappel
to provide up to 100 extensions - traiter jusqu 100 lignes intrieures
besides - en-dehors
sophisticated features typical of - fonctions caractristiques avances typiques de...
however - cependant
a modular structure - une structure modulaire
can be expanded by adding new units - Peut tre agrandi par lajout dlments modulaires
flexible and cost-effective - souple et efficace
Forgive my asking... - Pourrais-je vous demander...
reliable - fiable
to take full responsibility for... - prendre la totale responsabilit de...
efficient and ready-to-use - efficace et facile demploi
sales figures - les chiffres de ventes
sold worldwide - vendu dans le monde entier
initial offer - offre initiale
If you dont mind, Id like to think it over. - Je vais y rflchir, si vous me le permettez.
In two-weeks time. - Dans deux semaines.
Conversation 7
Pretty cold, isnt it? - Il fait froid, non ?
Apparently its going to get even colder. - Il parat quil va faire encore plus froid.
be used to something - tre habitu quelque chose
back at home - De retour chez soi
capricious weather - temps capricieux
to feel homesick - avoir le mal du pays
It wont take you long to settle down. - Vous vous sentirez vite ici comme chez vous.
to order a meal - commander un repas
Do you mind if I smoke here? - Je peux fumer ?
Not at all. - Bien sr.
a new brand - une nouvelle marque
to cut down on smoking - rduire sa consommation de cigarettes
Ive been thinking - Je me demande...
to participate in Tradeshow - participer un salon
Why dont we have dinner together? - On pourrait dner ensemble ?
to get in touch with somebody - contacter quelquun
160
Conversation 8
to apply for stand space - louer un espace dexposition
to explain the procedure - expliquer la procdure suivre
to submit a completed registration form - prsenter un formulaire dinscription complt
specification of the exhibited products - spcification des produits exposs
final date for submission - date limite dinscription
to choose the location of the stand - choisir lemplacement de lespace dexposition
The actual location cant be determined until all planning work has been completed. Lemplacement final ne peut tre tabli avant la fin des prparatifs.
Youll be notified of this at a later date. - Vous en serez inform ultrieurement.
furnishing for an individual display unit - agencement dun espace dexposition individuel
In the outer or inner area? - lextrieur ou lintrieur du btiment ?
The standard size begins at 30 m2 and the equipment comprises floor covering, wall panels,
basic lighting, a power point and a combined phone/fax machine. - La taille standard commence
30 m2 et l'quipement se compose de revtements de sol, panneaux muraux, clairage de base, prises
lectriques ainsi que d un combin de tlphone / tlcopieur.
additional complimentary services - services supplmentaires gratuits
to provide exhibition passes - distribuer des pass
valid for one day - valable une journe
all sorts of advertising materials - toute sorte de matriel publicitaire
to cover the delivery costs of the exhibits - couvrir les frais de transport des produits exposs
Im afraid not. - Malheureusement, non.
exhibitor - un exposant
responsible for placing, assembling and dismantling equipment - responsable de la mise en place,
du montage et dmontage de l'quipement
deadlines - date limite
assembly period - dlai de montage
dismantling period - dlai de dmontage
charges for a display unit - tarif pour un espace dexposition
a fee per square meter - tarif au mtre carr
media charge - charges (lectricit, chauffage, tlphone, internet)
discounts - rductions
For every registration received by 31st August we take 5% off the basic rental rate. - 5% de
rduction sur le tarif de base pour toute inscription effectue avant le 31 aot.
When is the payment due? - Jusqu quand faut-il payer ?
participation costs - frais de participation
Conversation 9
to have a look in the timetable - vrifier dans lemploi du temps
What class are you interested in? - Quelle classe vous intresse ?
Id prefer the morning. - Je prfrerais le matin.
to take off - dcoller (pour un avion)
direct flight - vol direct
open return ticket - un billet avec retour ouvert
Preferably in the afternoon. - De prfrence laprs-midi.
airport tax - la taxe daroport
In that case - Dans ce cas...
to book two tickets for Thursday - rserver deux billets pour jeudi
to call on the behalf of... - appeler de la part de...
How do you spell that, please? - Vous pouvez lpeler ?
to pick up the tickets - rceptionner les billets
on the day of departure - le jour du dpart
By the way - loccasion.
to make sure the seats are next to each other - s'assurer que les siges sont proches lun de lautre
161
What time is the check-in? quelle heure est lenregistrement ?

The latest time for check-in... Fin de lenregistrement ...
Conversation 10
at a height of - une hauteur de .
weather conditions - les conditions atmosphriques
the sky is clear - bonne visibilit
to be airsick - souffrir du mal de l'air
Ive got a splitting headache. - Jai un terrible mal de tte.
Do you want me to get you a painkiller? - Voulez-vous un antalgique ?
to be behind the schedule - avoir du retard
Whats the weather like? - Quel temps fait-il ?
fairly cold - assez froid
luckily - heureusement
Would passengers for Air France AF 2146 to Ottawa please proceed to gate number twelve? Les passagers du vol Air France AF 2146 pour Ottawa sont pris de se prsenter la porte 12.
Id like to report a suitcase missing. - Je voudrais signaler la perte dune valise.
to come up on the screen - apparatre lcran
What does the suitcase look like? - quoi ressemble cette valise ?
made of leather - en cuir
What were the contents? - Quel tait son contenu ?
personal belongings - des affaires personnelles
temporary inconvenience - dsagrment temporaire
Well let you know as soon as the suitcase is found. - Nous vous avertirons ds que la valise sera
retrouve.
Ill be staying in - Je vais loger ...
Conversation 11
I have a reservation for two single rooms. - Jai une rservation pour deux chambres simples.
back rooms overlooking the park - chambre sur cour avec vue sur le parc
to sign the visitors book - sinscrire dans le livre dor
Can you tell me how far it is to the Tradeshow Centre? - Pouvez-vous me dire quelle est la
distance jusquau parc des expositions
It depends on... - a dpend de...
By taxi it will take you only a few minutes. - En taxi cest seulement quelques minutes.
to recommend a restaurant nearby - recommander un restaurant dans les environs.
three streets away - trois rues dici
strongly recommend - fortement recommand
German cuisine - cuisine traditionnelle allemande
We serve till the last customer. - Nous servons jusquau dernier client.
And one more thing. - Encore une chose.
Could you give us a wake-up call? - Pourriez-vous nous rveiller par tlphone ?
Ill see to this, sir. - Je men occupe, monsieur.
to arrange for a taxi - appeler un taxi
Can I have my shirt ironed, please? - Pourriez-vous repasser ma chemise ?
Ill send a maid to pick it up. - Je vais envoyer la femme de chambre la chercher.
Itll be ready within an hour. - Elle sera prte dans environ une heure.
Conversation 12
As we agreed, Ive thought over your offer. - Comme convenu, jai rflchi votre offre.
Lets get down to business. - Allons droit lessentiel.
terms of technical support - conditions du support technique
to take someone through the details - prsenter les dtails
to purchase acheter
162
to be covered by a warranty - tre couvert par une garantie

to assist someone in something - aider quelquun faire quelque chose
warranty period - priode de garantie
to purchase an extended warranty - souscrire une garantie prolonge
from the day of instalment - partir du jour de linstallation
rather high - assez lev
I must say I expected the price to be lower. - Je dois avouer que je mattendais un prix plus bas.
What price did you have in mind? - quel prix est-ce que vous vous attendiez ?
Actually, I was hoping for some discount. - En fait, je comptais sur une remise.
Wed be prepared to offer you a better price if you increased your order. - Nous serions prts
vous proposer un meilleur prix si vous commandez davantage.
to place an order for - faire une commande
to cover the installation costs - couvrir les frais dinstallation
to do calculations - faire des calculs
methods of payment - mthodes de paiement
bankers draft - virement bancaire
letter of credit - lettre de crdit
to suits someone most - convenir le mieux quelquun
to agree on something - tre daccord sur quelque chose
c.i.f. (Cost, Insurance, Freight) - CAF (Cot, Assurance et Fret)
to meet the conditions - remplir les conditions
delivery period - date de livraison
to take up to thirty days - durer jusqu 30 jours
Id rather have it in fourteen days. - Je voudrais la recevoir dans une priode de deux semaines.
on condition that the payment is due the day after the delivery - la condition que le paiement
seffectue le jour suivant la livraison
to accept a previous offer - accepter une offre prcdente
delivery by c.i.f. standards - livraison suivant les rgles C.A.F
I think weve covered everything. - Je pense quon a fait le tour des problmes.
Could we just go over what weve agreed on once again? - Est-ce quon pourrait nouveau
reprendre notre accord ?
Conversation 13
Shall we get started? - commenons (la runion)
We need to discuss... - Nous devons discuter...
expansion of our agencies - une augmentation du nombre de nos agences
Id like to hear your opinions about this. - Jaimerais entendre vos opinions sur ce point.
As you both know... - Comme vous le savez tous les deux.
all over the world - dans le monde entier
so far -jusqu prsent
to focus somebodys attention mainly on... - attirer lattention de quelquun surtout sur...
Its time we thought about... - Il est temps de penser ...
to access the European Union (EU) - entrer dans lUnion Europenne
Any views on this? - Quen pensez-vous ?
I totally agree. - Je suis absolument daccord.
to have something in mind - avoir quelque chose en tte
a number of options - plusieurs options
to consider - considrer
the most promising - le plus prometteur
You may be right, but... - Certes, mais...
The more the better. - Le plus sera le mieux.
I dont agree with that at all. - Je ne suis pas du tout daccord.
according to - selon...
The European Trademark Regulation. - Directive europenne sur la liberte des services.
163
to run a business - grer une entreprise

lets say - disons
Youve got a point there. - Tu as raison.
next item on the agenda - point suivant du programme
What exactly do you mean? - Quest-ce que tu veux dire par l ?
either... or... - soit..soit...
to invest in - investir dans
chain of shops - une chane de magasins
to distribute - distribuer
How do you feel about this? - Quest-ce que tu en penses ?
in my opinion - mon avis
on the other hand... - dun autre ct...
it seems to be - cela semble tre
way of getting customers - une faon de trouver de nouveaux clients
Ill have to sleep on it. - Je vais devoir y penser.
pros and cons - des avantages et des inconvnients
to think things over - rflchir un problme
Why dont we arrange a meeting? - Prenons rendez-vous ensemble.
Conversation 14
Can you put me through to Accountancy? - Pouvez-vous me passer la comptabilit ?
Putting you through. - Je vous la passe.
Im calling about the invoice I was supposed to get some time ago but its still not here. - Je vous
appelle au sujet de factures que je devais recevoir il y a quelque temps, et qui ne sont pas encore
arrives.
Thats correct. - Cest vrai.
It was issued on 15th March. - Elle a t tablie le 15 mars.
by courier - Par courrier.
Would you mind faxing me the content of the invoice? - Pourriez-vous me faxer le contenu de la
facture ?
Not at all. Ill do it right away. - Bien sr. Je le fais tout de suite.
Technical Support - service technique
to work properly - marcher correctement
service number - numro de service
Hold on a second, please. - Attendez un instant sil vous plat.
What seems to be the problem? - Do vient le problme ?
It cuts off connections. - La ligne se coupe.
How long has this been going on? - Cela dure depuis combien de temps ?
A couple of hours. - Deux heures.
Our service worker will have a look at it. - Notre employ du service technique va sen occuper.
Do you have any idea how long it might take to repair the fault? - Savez-vous combien de temps
vont durer les reparations ?
It depends on the damage. - Cela dpend de la panne.
It shouldnt take longer than 24 hours. - Cela ne devrait pas prendre plus de 24 heures..
Conversation 15
to brief someone on the companys profile - faire une brve prsentation des caractristique de
lentreprise quelquun
a wide range - un large ventail
information and communications (I&C) Tlinformatique.
a leading producer - un leader sur le march
main markets - les marchs principaux
consumer market - le march des clients individuels
Professional I&C business - les entreprises de la branche tlinformatique.
164
headquarters - le sige
regional branches - des antennes rgionales
subsidiary - une filiale
employees - les employs
companys turnover - le chiffre daffaire dune entreprise
approximately - environ
to set up (a company) - crer (une entreprise)
to gain new markets - conqurir de nouveaux marchs
to increase sales - augmenter les ventes
to summarise the sales figures - rsumer les chiffres de vente
Have a look at the whiteboard, please. - Regardez au tableau sil vous plat.
monthly sales figures by country - chiffres de vente mensuels par pays
to increase in competition - laugmentation de la concurrence
to result in - mener
decrease in market shares - une baisse des parts de march
sales went down slightly - le chiffre daffaire a un peu baiss
enhanced products - des produits amliors
sales have been going up steadily - le chiffre daffaire a constamment augment
It looks like... - On dirait que...
over 5% higher than we predicted - plus de 5% suprieur aux prvisions
Thats pretty impressive. - Cest trs impressionant.
current projects - les projets en cours
W are expanding our activities. - Nous tendons nos activits.
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Conversation 1
I'm calling about the job offer. - Ich rufe wegen Ihrer Arbeitsanzeige an.
the vacancy of Sales Manager - die Stelle des Verkaufsleiters
to be responsible for - verantwortlich sein fr
to be obliged to - verpflichtet sein zu
to attend a meeting - an einem Treffen teilnehmen
to deliver a presentation - eine Prsentation machen
Does this mean travelling a lot? - Heit das, dass man viel reisen muss?
to be expected to travel - von jemandem erwarten, dass er reist
to stay overnight - bernachten
on a regular basis - regelmg
required education - erwartete Ausbildung
Bachelor's Degree in Marketing - Bachelor in Marketing
it's not obligatory - das ist nicht obligatorisch
to be fluent in speaking - flieend sprechen
to have a working knowledge of French - Grundkenntnisse in Franzsisch haben
Anything else I should know? - Sollte ich noch was wissen?
the ability to use spreadsheets - Kenntnniss ber Kalkulationstabellen
first line management experience - Erfahrung als Fhrungskraft
previous sales experience - kaufmnnische Erfahrung
a documented track record - Nachweis ber erreichte Leistungen
to submit a CV and a covering letter - Lebenslauf und Bewerbungsschreiben vorlegen
Can I do it online? - Kann ich das bers Internet machen?
How long will I have to wait for a reply? - Wie lange werde ich auf Ihre Antwort warten mssen?
the preliminary selection - Vorauswahlverfahren
to be invited to an interview - zum Bewerbungsgesprch eingeladen sein
You've been most helpful. - Sie waren sehr behilflich.
Conversation 2
to value flexibility and innovation - Flexibilitt und Kreativitt hoch schtzen
I like the idea of managing more people. - Ich bernehme gern Fhrungspositionen.
to hold a degree - einen akademischen Titel haben
to have ten years of sales experience in Siemens premises - zehnjhrige kaufmnnische Erfahrung
in einer Simens-Filiale haben
to be promoted - befrdert werden
to work as the Head of the Sales Department - als Leiter der Verkaufsabteilung arbeiten
to enclose a detailed track record with the CV - eine detaillierte Aufstellung von Leistungen samt
Lebenslauf beifgen
to be efficient - effizient und gut organisiert sein
I know how to get things done. - Ich wei, wie man die Sache zu Ende bringt.
to work under pressure - unter Druck arbeiten
to avoid getting into 11th hour situations - Situationen vermeiden, in denen etwas auf die letzte
Minute gemacht werden muss
salary requirements - Gehaltsvorstellungen
based on my track record and qualifications - wenn man meine Leistungen und Qualifikationen in
Betracht zieht
the salary range for the position - die Gehaltsspanne in dieser Position
to negotiate a compromise on something - einen Kompromiss aushandeln
the employment conditions - Arbeitsbedingungen
40-hour working week - 40- Stunden- Arbeitswoche
to get a basic salary - Grundlohn/Grundgehalt bekommen
166
performance-based bonus - Prmie je nach Arbeitsleistung

the benefits package - Sozialleistungen
medical benefits - Krankenversicherung
employee catering - Gastronomie
company social activities fund - Sozialleistungen
additional professional insurance - zustzliche Geschftsversicherungen
Conversation 3
to show someone round - jemanden rumfhren
This is going to be your office. - Das wird Ihr Bro sein.
Down the corridor youll find the General Office. - Das Sekretariat finden Sie am Ende des Flurs.
Data Processing room - Datenverarbeitungsabteilung
the Head of Advertising - Leiter der Werbeabteilung
to run a campaign - eine Kampagne fhren
after-sales service - Serviceabteilung
Marketing Department - Marketingabteilung
Nice to meet you. - Nett, Sie kennen zu lernen.
Its a pleasure - Angenehm
Lets move on. - Gehen wir weiter.
Finance and Administration - Abteilung fr Finanzen und Verwaltung
initial responsibilities - Anfangspflichten
in short - in Krze
to work on a project - an einem Projekt arbeiten
responsibilities and working routine - Aufgaben und Arbeitszeiten
to discuss something in detail - Details besprechen
Conversation 4
to put someone through to - jemanden telefonisch verbinden
extension - interne Nummer/Durchwahl
speaking - am Telefon, am Apparat
to make an appointment - sich verabreden
latest offer - das neueste Angebot
to suit someone - jemandem zusagen/passen
What day would suit you? - Welcher Tag passt Ihnen?
Is 10 a.m. convenient? - Geht es um 10 Uhr morgens?
to have an appointment - ein Treffen haben
to fix another time - einen anderen Termin vereinbaren
Its settled then. - Also, es steht fest.
The lines engaged. - Die Leitung ist besetzt.
to leave a message - eine Nachricht hinterlassen
I should be seeing Mr Makowski tomorrow. - Ich soll mich morgen mit Herrn Makowski treffen.
Somethings come up. - Mir ist was dazwischen gekommen.
I wont be able to make it. - Ich schaffe es nicht.
to reschedule the meeting - ein Treffen verschieben
to call someone back - zurckrufen
to confirm the change - eine nderung besttigen
to make sure - sich vergewissern
Conversation 5
to have an appointment to see - verabredet sein mit...
to let someone know - jemanden benachrichtigen
on the second floor - im zweiten Stock
the first door on the left - die erste Tr links
to show someone the way - den Weg zeigen
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the meeting room - Konferenzsaal

Come this way, please. - Hier entlang.
any minute now - gleich
Please, have a seat. - Bitte setzen sie sich.
Would you care for a cup of coffee? - Mchten Sie eine Tasse Kaffee?
Id rather have some tea, if you dont mind. - Ich htte lieber einen Tee, wenn es mglich ist.
How do you like it? - Wie mchten Sie ihn?
Here you are. - Bitte schn.
to be next door - im Nachbarraum sein
Conversation 6
As I understand it, ... - Soweit ich verstanden habe,
a call centre - Telefonzentrale
various departments - verschiedene Abteilungen
How many extensions are we talking about? - Von wie vielen internen Nummern sprechen wir hier?
But I hope well grow. - Aber wir hoffen auf eine weitere Entwicklung.
external lines - externe Nummern
In that case I can offer you two solutions. - In diesem Fall kann ich Ihnen zwei Lsungen
vorschlagen.
capacity - Kapazitt
to provide up to 100 extensions - 100 interne Nummern hinzufgen
besides - auerhalb
sophisticated features typical of - komplizierte Funktionen charakteristisch fr...
however - wie auch immer
a modular structure - Modulstruktur
can be expanded by adding new units - kann vergrert werden um neue Elemente bzw. Module
flexible and cost-effective - flexibel und kostengnstig
Forgive my asking... - Verzeihen Sie, das ich frage...
reliable - solide, zuverlssig
to take full responsibility for... - die volle Verantwortung fr bernehmen
efficient and ready-to-use - effizient und gebrauchsfhig
sales figures - Verkaufsstatistik
sold worldwide - auf der ganzen Welt verkauft
initial offer - Erstangebot
If you dont mind, Id like to think it over. - Ich mchte es mir berlegen, wenn Sie erlauben.
In two-weeks time. - in zwei Wochen.
Conversation 7
Pretty cold, isnt it? - Kalt, nicht wahr?
Apparently its going to get even colder. - Angeblich soll es noch klter werden.
be used to something - an etwas gewhnt sein
back at home - wieder zu Hause
capricious weather - wechselhaftes Wetter
to feel homesick - Heimweh haben
It wont take you long to settle down. - Bald fhlen Sie sich wie zu Hause.
to order a meal - Essen bestellen
Do you mind if I smoke here? - Darf ich rauchen?
Not at all.- Bitte sehr.
a new brand - eine neue Marke
to cut down on smoking - das Rauchen einschrnken
Ive been thinking - Ich berlege gerade...
to participate in Tradeshow - an einer Messe teilnehmen
Why dont we have dinner together? - Vielleicht essen wir zusammen zu Abend?
to get in touch with somebody - sich mit jemandem in Verbindung setzen
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Conversation 8
to apply for stand space - einen Platz mieten
to explain the procedure - einen Vorgang erklren
to submit a completed registration form - ein ausgeflltes Registrierformular einreichen
specification of the exhibited products - eine Aufstellung der ausgestellten Produkte
final date for submission - der endgltige Anmeldetermin
to choose the location of the stand - einen Standort auswhlen
The actual location cant be determined until all planning work has been completed. Vor
Abschluss der Plannung kann man keinen endgltigen Standort festlegen.
Youll be notified of this at a later date. - Sie werden zu einem spteren Zeitpunkt darber in
Kenntnis gesetzt.
furnishing for an individual display unit - Ausstattung eines einzelnen Ausstellungsstandes
In the outer or inner area? - Auerhalb oder im Gebude?
basic lighting, a power point and a combined phone/fax machine. - Die Standardgre beginnt ab
30 m2, und die Ausstattung umfasst Fuboden, Wandvertfelung, Grundbeleuchtung, Steckdose und
Telefon mit Fax.
additional complimentary services - zustzliche Gratisleistungen
to provide exhibition passes - Ausstellerausweise bereitstellen
valid for one day - einen Tag gltig
all sorts of advertising materials - jegliche Art von Werbematerialien
to cover the delivery costs of the exhibits - die Lieferkosten der ausgestellten Produkte decken
Im afraid not. Leider nicht.
exhibitor - Aussteller
responsible for placing, assembling and dismantling equipment verantwortlich fr Transport,
Auf- und Abau der Ausstattung
deadlines - endgltige Termine
assembly period - Montagetermin
dismantling period - Abbautermin
charges for a display unit - Messestandplatzmiete
a fee per square meter - Preis pro m2
media charge - Nebenkosten
discounts - Rabatte
For every registration received by 31st August we take 5% off the basic rental rate. Fr jede
bis zum 31. August eingegangene Anmeldung gewhren wir 5 % Rabatt auf den Grundpreis.
When is the payment due? - Bis wann muss man bezahlen?
participation costs Teilnahmegebhr
Conversation 9
to have a look in the timetable - im Fahrplan nachschauen
What class are you interested in? - Welche Klasse interessiert Sie?
Id prefer the morning. - Ich bevorzuge morgens.
to take off - starten
direct flight - direkter Flug
open return ticket - offenes Rckflugticket
Preferably in the afternoon. - am liebsten nachmittags
airport tax - Flughafengebhr
In that case - in diesem Fall
to book two tickets for Thursday - zwei Flugtickets fr Donnerstag reservieren
to call on the behalf of... - anrufen im Namen von...
How do you spell that, please? - Buchstabieren Sie bitte.
to pick up the tickets - Tickets abholen
on the day of departure - am Abflugtag
By the way - bei Gelegenheit
169
to make sure the seats are next to each other - sich vergewissern, dass die Pltze nebeneinander
sind
What time is the check-in? - Um wie viel Uhr muss man einchecken?
The latest time for check-in... - Einchecken sollte man sptestens
Conversation 10
at a height of - in einer Hhe von
weather conditions - Wetterbedingungen
the sky is clear - gute Aussicht
to be airsick - luftkrank sein
Ive got a splitting headache. - Mir platzt gleich der Kopf.
Do you want me to get you a painkiller? - Soll ich Ihnen ein Schmerzmittel geben?
to be behind the schedule - Versptung haben
Whats the weather like? - Wie ist das Wetter?
fairly cold - ziemlich kalt
luckily - zum Glck
Would passengers for Air France AF 2146 to Ottawa please proceed to gate number twelve? Die Passagiere des Flugs Air France AF 2146 nach Ottawa werden zum Ausgang 12 gebeten.
Id like to report a suitcase missing. - Ich mchte meinen Koffer als verloren melden.
to come up on the screen - auf dem Bildschirm erscheinen
What does the suitcase look like? - Wie sieht der Koffer aus?
made of leather - aus Leder
What were the contents? - Was war drin?
personal belongings - private Sachen
temporary inconvenience - vorbergehende Unannehmlichkeit
Well let you know as soon as the suitcase is found. - Wir benachrichtigen Sie, sobald Ihr Koffer
gefunden wird.
Ill be staying in - Ich werde mich in... aufhalten.
Conversation 11
I have a reservation for two single rooms. - Ich habe eine Reservierung fr zwei Einzelzimmer
back rooms overlooking the park - Hinterhofzimmer mit Parkblick
to sign the visitors book - sich ins Gstebuch einschreiben
Can you tell me how far it is to the Tradeshow Centre? - Knnen Sie mir sagen, wie weit es von
hier zum Messe-Center ist?
It depends on... - Je nach...
By taxi it will take you only a few minutes. - Mit dem Taxi sind es nur ein paar Minuten.
to recommend a restaurant nearby - ein Restaurant in der Nhe empfehlen
three streets away - drei Straen weiter
strongly recommend - besonders empfehlen
German cuisine - traditionelle deutsche Kche
We serve till the last customer. - Wir bedienen bis zum letzten Kunden
And one more thing. noch eins
Could you give us a wake-up call? - Knnten Sie uns telefonisch wecken?
Ill see to this, sir. - Ich werde mich damit befassen.
to arrange for a taxi - Taxi rufen
Can I have my shirt ironed, please? - Knnte ich bitten, dass mein Hemd gebgelt wird?
Ill send a maid to pick it up. - Das Zimmermdchen wird es abholen.
Itll be ready within an hour. - Es wird innerhalb einer Stunde fertig.
Conversation 12
As we agreed, Ive thought over your offer. - Gem unserer Absprache habe ich Ihr Angebot
durchdacht.
Lets get down to business. - Kommen wir zum Kern der Sache.
170
terms of technical support - technische Servicebedingungen

to take someone through the details - sich mit Details vertraut machen
to purchase - kaufen
to be covered by a warranty - Garantie unterliegen
to assist someone in something - jemandem bei etwas helfen
warranty period Garantiefrist
to purchase an extended warranty - eine Garantieverlngerung kaufen
from the day of instalment - ab dem Installationstag
rather high - ziemlich hoch
I must say I expected the price to be lower. - Ich muss zugeben, ich habe einen niedrigeren Preis
erwartet.
What price did you have in mind? - An welchen Preis haben Sie gedacht?
Actually, I was hoping for some discount. - Eigentlich habe ich mit einem Rabatt gerechnet.
Wed be prepared to offer you a better price if you increased your order. - Wir wren bereit,
einen niedrigeren Preis vorzuschlagen , wenn Sie Ihre Bestellung erhhen.
to place an order for - eine Bestellung aufgeben
to cover the installation costs - Installationskosten tragen
to do calculations - Abrechnungen machen
methods of payment - Zahlungsmodalitten
bankers draft - Bankberweisung; Zahlungsanweisung
letter of credit - Akkreditiv
to suits someone most - jemandem am meisten zusagen
to agree on something - sich ber etwas einigen
c.i.f. (Cost, Insurance, Freight) - CIF (Incoterms) eine Frachtklausel, die Transport- und
Versicherungskosten einschliet
to meet the conditions - Bedingungen erfllen
delivery period - Liefertermin
to take up to thirty days - bis zu 30 Tagen dauern
Id rather have it in fourteen days. - Ich htte sie lieber innerhalb von zwei Wochen.
on condition that the payment is due the day after the delivery - Unter der Bedingung, dass die
Zahlung einen Tag nach Lieferung erfolgt.
to accept a previous offer - das frhere Angebot akzeptieren
delivery by c.i.f. standards - CIF-Lieferung
I think weve covered everything. - Ich denke, wir haben alles besprochen.
Could we just go over what weve agreed on once again? - Knnten wir nochmal unsere
Absprachen wiederholen?
Conversation 13
Shall we get started? - Sollen wir anfangen?
We need to discuss... - Wir mssen darber diskutieren.
expansion of our agencies - Vergrerung der Anzahl unserer Agenturen/Zweigstellen.
Id like to hear your opinions about this. - Ich mchte eure/Ihre Meinung zu diesem Thema hren.
As you both know... - Wie Ihr beide wisst,.
all over the world - auf der ganzen Welt.
so far bis jetzt.
to focus somebodys attention mainly on... - jds. Aufmeksamkeit hauptschlich auf... lenken
Its time we thought about... - Es ist Zeit ber... nachzudenken.
to access the European Union (EU) - in die EU eintreten
Any views on this? - Was denkt Ihr darber?
I totally agree. - Ich bin damit vllig einverstanden.
to have something in mind - etwas im Sinn haben
a number of options - mehrere Optionen
to consider in Betracht ziehen
the most promising - die vielversprechendsten
You may be right, but... - Ein bisschen Recht hast du schon, aber...
171
The more the better. - Je mehr, desto besser

I dont agree with that at all. - Ich bin damit nicht einverstanden.
according to - gem
the European Trademark Regulation - Die Europische Markenamt- Verordnung
to run a business - ein Geschft betreiben
lets say - sagen wir mal
Youve got a point there. - Du hast Recht.
next item on the agenda - nchster Programmpunkt
What exactly do you mean? - Woran denkst du dabei genau?
either... or... - entweder... oder...
to invest in - investieren in
chain of shops - eine Ladenkette
to distribute - verteilen
How do you feel about this? - Was denkst du darber?
in my opinion - meiner Meinung nach
on the other hand... - anderseits
it seems to be - es scheint zu sein
way of getting customers - ein Weg, Kunden zu gewinnen
Ill have to sleep on it. - Ich muss mir das durch den Kopf gehen lassen.
pros and cons - dafr und dagegen
to think things over - Die Sachen berdenken
Why dont we arrange a meeting? - Warum treffen wir uns nicht?
Conversation 14
Can you put me through to Accountancy? - Knnen Sie mich mit der Buchhaltung verbinden?
Putting you through. - Ich verbinde.
Im calling about the invoice I was supposed to get some time ago but its still not here. Ich rufe
wegen der Rechnung an, die ich schon vor einiger Zeit bekommen sollte, ich aber leider immer noch
nicht habe.
Thats correct. - Es stimmt.
It was issued on 15th March. - Sie wurde am 15. Mrz ausgestellt.
by courier - per Kuriersendung
Would you mind faxing me the content of the invoice? - Knnten Sie mir diese Rechnung faxen?
Not at all. Ill do it right away. - Selbstverstndlich. Ich mache das sofort.
Technical Support - Technischer Dienst
to work properly - richtig handeln
service number - Service-Nummer
Hold on a second, please. - Einen Moment bitte
What seems to be the problem? - Wo liegt das Problem?
It cuts off connections. - Es unterbricht Verbindungen.
How long has this been going on? - Wie lange dauert das?
A couple of hours. - Zwei Stunden.
Our service worker will have a look at it. - Unser Mitarbeiter kmmert sich darum.
Do you have any idea how long it might take to repair the fault? - Wissen Sie, wie lange die
Reperatur dauert?
It depends on the damage. - Je nach Beschdigung.
It shouldnt take longer than 24 hours. - Es drfte eigentlich nicht lnger als 24 Stunden dauern.
Conversation 15
profile - ein kurzes Unternehmensprofil vorstellen
a wide range - ein breites Spektrum
information and communications (I&C) - Information und Kommunikation
a leading producer - fhrender Hersteller
main markets - wichtigste Absatzmrkte
172
consumer market - Konsumentenmarkt

Professional I&C business - Firmen aus dem I&C- Bereich
headquarters - Hauptsitz
regional branches - regionale Filialen
subsidiary - abhngige Gesellschaft
employees - Mitarbeiter
companys turnover - Umstze der Firma, Firmenumstze
approximately - circa, ungefhr, etwa
to set up (a company) - (eine Firma) grnden
to gain new markets neue Absatzmrkte gewinnen
to increase sales Verkauf erhhen
to summarise the sales figures - eine Verkaufsbilanz aufstellen
Have a look at the whiteboard, please. - Bitte schauen Sie an die Tafel.
monthly sales figures by country - monatliche Verkaufszahlen in einzelnen Lndern
to increase in competition - Konkurrenzerhhung
to result in - fhren zu
decrease in market shares - Rckgang der Marktanteile
sales went down slightly - die Umstze gingen leicht zurck
enhanced products - verbesserte Produkte
sales have been going up steadily - die Umstze steigen stndig
It looks like... - Es sieht danach aus, dass...
over 5% higher than we predicted - um 5 % mehr als wir erwartet haben
Thats pretty impressive. - Sehr beeindruckend.
current projects - aktuelle Projekte, laufende Projekte
W are expanding our activities.- Wir erweitern unsere Geschftsttigkeit.
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Conversation 1
I'm calling about the job offer. - Telefono per lannuncio di lavoro.
the vacancy of Sales Manager - Il posto di direttore delle vendite.
to be responsible for - essere responsabile per
to be obliged to - essere obbligato a
to attend a meeting - partecipare ad una riunione
to deliver a presentation - fare una presentazione
Does this mean travelling a lot? - Questo vuol dire che bisogna viaggiare molto?
to be expected to travel - aspettarsi da qualcuno che viaggi
to stay overnight - rimanere per la notte
on a regular basis - regolarmente
required education - i titoli richiesti
Bachelor's Degree in Marketing - Laurea in Marketing e gestione delle imprese
it's not obligatory - non obbligatorio
to be fluent in speaking - parlare correntemente
to have a working knowledge of French - conoscere il francese a livello elementare.
Anything else I should know? - C qualcosaltro che dovrei sapere?
the ability to use spreadsheets - saper usare i fogli di calcolo elettronico
first line management experience - esperienza di lavoro a livello dirigenziale
previous sales experience - precedente esperienza nel campo delle vendite
a documented track record - esperienze di lavoro documentate
to submit a CV and a covering letter - spedire un curriculum vitae e una lettera di presentazione
Can I do it online? - Posso farlo via Internet?
How long will I have to wait for a reply? - Quanto devo aspettare per una risposta?
the preliminary selection - la preselezione
to be invited to an interview - essere chiamato per un colloquio di lavoro
You've been most helpful. - stato di grande aiuto.
Conversation 2
to value flexibility and innovation - apprezzare la flessibilit e linnovazione
I like the idea of managing more people. - Mi piace lidea di dirigere un gruppo di persone.
to hold a degree - avere una laurea
to have ten years of sales experience in Siemens premises - avere fatto dieci anni di esperienza nel
campo delle vendite alla Siemens
to be promoted - essere promosso
to work as the Head of the Sales Department - lavorare in qualit di direttore del reparto vendite
to enclose a detailed track record with the CV - allegare un elenco dettagliato delle esperienze di
lavoro con il curriculum vitae
to be efficient - essere efficente
I know how to get things done. - So come portare a termine le cose.
to work under pressure - Lavorare sotto pressione
to avoid getting into 11th hour situations - evitare situazioni dellultimo momento
salary requirements - esigenze salariali
based on my track record and qualifications - prendendo in considerazione la mia esperienza e le
mie qualificazioni
the salary range for the position - la fascia salariale per il posto di
to negotiate a compromise on something - negoziare un compromesso
the employment conditions - le condizioni di lavoro
40-hour working week - 40 ore alla settimana di lavoro
to get a basic salary - ottenere lo stipendio iniziale
performance-based bonus - premio di produzione
174
the benefits package - pacchetto indennit

medical benefits - indennit sanitaria
employee catering - punto gastronomico per i lavoratori
company social activities fund - fondo sociale
additional professional insurance - assicurazione supplementare professionale
Conversation 3
to show someone round - far vedere a qualcuno
This is going to be your office. - Questo sar il suo ufficio.
Down the corridor youll find the General Office. - La segreteria si trova in fondo al corridoio.
Data Processing room - Ufficio meccanografico
the Head of Advertising - Direttore del reparto pubblicit
to run a campaign - fare una campagna
after-sales service - Servizio assistenza clienti
Marketing Department - Ufficio marketing
Nice to meet you. - Piacere di conoscerla
Its a pleasure - Piacere
Lets move on. - Proseguiamo
Finance and Administration - Ufficio Contabilit e Amministrazione
initial responsibilities - mansioni iniziali
in short - in breve
to work on a project - lavorare a un progetto
responsibilities and working routine - responsabilit e orari di lavoro
to discuss something in detail - discutere qualcosa nei dettagli
Conversation 4
to put someone through to - mettere qualcuno in linea
extension - interno
speaking - sono io
to make an appointment - prendere un appuntamento
latest offer - ultima offerta
to suit someone - andare bene a qualcuno
What day would suit you? - Che giorno le andrebbe bene?
Is 10 a.m. convenient? - Alle 10 di mattina va bene?
to have an appointment - avere un appuntamento
to fix another time - mettersi daccordo per un altro appuntamento.
Its settled then. - Allora siamo daccordo.
The lines engaged. - La linea occupata.
to leave a message - lasciare un messaggio
I should be seeing Mr Makowski tomorrow. - Mi incontro col Signor Markowski domani.
Somethings come up. - Ho avuto un contrattempo
I wont be able to make it. - Non ci riesco.
to reschedule the meeting - rimandare la riunione
to call someone back - richiamare
to confirm the change - confermare il cambiamento
to make sure assicurarsi
Conversation 5
to have an appointment to see - avere un appuntamento con
to let someone know - far sapere a qualcuno, avvertire qualcuno
on the second floor - al secondo piano
the first door on the left - la prima porta a sinistra
to show someone the way - indicare la strada a qualcuno
the meeting room - sala delle riunioni
175
Come this way, please. - Da questa parte, prego.

any minute now - da un momento allaltro
Please, have a seat. - Si sieda, prego.
Would you care for a cup of coffee? - Prende un caff?
Id rather have some tea, if you dont mind. - Preferisco un t, se non le dispiace.
How do you like it? - qui: Come lo vuole?
Here you are. - Ecco. (dando qualcosa)
to be next door - essere nella stanza accanto
Conversation 6
As I understand it, ... - Da quel che ho capito ...
a call centre - centrale telefonica
various departments - vari uffici
How many extensions are we talking about? - Di quanti interni parliamo?
But I hope well grow. - Ma speriamo di ingrandirci.
external lines - linee esterne
In that case I can offer you two solutions. - In questo caso le posso proporre due soluzioni.
capacity - carico
to provide up to 100 extensions - fornire fino a 100 numeri interni
besides - inoltre
sophisticated features typical of - funzioni sofisticate tipiche di ...
however - comunque
a modular structure - una struttura modulare
can be expanded by adding new units - pu essere esteso aggiungendo nuovi elementi
flexible and cost-effective - flessibile e conveniente
Forgive my asking... - Scusi se chiedo ...
reliable - affidabile
to take full responsibility for... - Prendersi tutta la responsabilit per ...
efficient and ready-to-use - efficente e pronto per luso
sales figures - volumi daffari
sold worldwide - venduto a livello mondiale
initial offer offerta iniziale
If you dont mind, Id like to think it over. - Se non le dispiace, vorrei pensarci.
In two-weeks time. - fra due settimane
Conversation 7
Pretty cold, isnt it? - Freddo, vero?
Apparently its going to get even colder. - Dicono che far ancora pi freddo.
be used to something - essere abituati a qualcosa
back at Home - qui: nel mio paese
capricious weather - tempo capriccioso
to feel homesick - avere nostalgia
It wont take you long to settle down. - Non ci vorr molto perch si ambienti.
to order a meal - ordinare un pranzo
Do you mind if I smoke here? - Le d fastidio se fumo?
Not at all. - Per niente.
a new brand - una nuova marca
to cut down on smoking - fumare di meno
Ive been thinking - Pensavo ...
to participate in Tradeshow - partecipare alle fiere
Why dont we have dinner together? - Perch non ceniamo insieme?
to get in touch with somebody - mettersi in contatto con qualcuno
176
Conversation 8
to apply for stand space - affittare uno stand
to explain the procedure - spiegare la procedura
to submit a completed registration form - presentare il modulo discrizione compilato
specification of the exhibited products - specifica dei prodotti esposti
final date for submission - termine per le iscrizioni
to choose the location of the stand - scegliere la localizzazione dello stand
The actual location cant be determined until all planning work has been completed. - Non
possibile determinare lattuale localizzazione prima di aver completato il lavoro di pianificazione.
Youll be notified of this at a later date. - La informeremo su questo pi avanti.
furnishing for an individual display unit - larredamento per un singolo stand
In the outer or inner area? - Allesterno o allinterno delledificio?
basic lighting, a power point and a combined phone/fax machine. - Le misure standard iniziano
dai 30 m2 e lequipaggiamento comprende la copertura del pavimento, pannelli per pareti,
illuminazione, contatto elettrico e telefono con funzione fax.
additional complimentary services - servizi aggiuntivi gratuiti
to provide exhibition passes - fornire pass per espositori
valid for one day - valido per una giornata
all sorts of advertising materials - Diversi tipi di materiali pubblicitari
to cover the delivery costs of the exhibits - coprire i costi di spedizione per i prodotti esposti
Im afraid not. - No, mi dispiace.
exhibitor - espositore
responsible for placing, assembling and dismantling equipment - responsabile per il trasporto sul
posto, montaggio e smantellamento dellattrezzatura.
deadlines - scadenza
assembly period - periodo di montaggio
dismantling period - periodo di smantellamento
charges for a display unit - tariffe per un singolo stand
a fee per square meter - tariffa per metro quadrato
media charge - tariffa per multimedia (elettricit, riscaldamento, linee telefoniche, Internet, ecc.)
discounts - sconti
For every registration received by 31st August we take 5% off the basic rental rate. - Per ogni
adesione ricevuta entro il 31 agosto abbassiamo del 5% il prezzo base dellaffitto.
When is the payment due? - Quand il termine di pagamento?
participation costs - costi di partecipazione
Conversation 9
to have a look in the timetable - Consultare gli orari
What class are you interested in? - Che classe le interessa?
to take off - decollare (dellaereo)
direct flight - volo diretto
open return ticket - biglietto andata ritorno aperto
Preferably in the afternoon. - Preferibilmente nel pomeriggio
airport tax - tasse aeree
In that case - In questo caso
to book two tickets for Thursday - Prenotare due biglietti per gioved.
to call on the behalf of... - telefonare a nome di
How do you spell that, please? - Come si scrive?
to pick up the tickets - ritirare I biglietti
on the day of departure - il giorno della partenza
By the way - a proposito
to make sure the seats are next to each other - assicurarsi che i posti siano vicini
What time is the check-in? - A che ora il check in?
177
The latest time for check-in... - Al pi tardi bisogna presentarsi...
Conversation 10
at a height of - allaltezza di
weather conditions - condizioni atmosferiche
the sky is clear - la visibilit buona
to be airsick - avere mal daria / mal daereo
Ive got a splitting headache. - Ho un forte mal di testa.
Do you want me to get you a painkiller? - Ha bisogno di un antidolorifico?
to be behind the schedule - essere in ritardo
Whats the weather like? - Com il tempo?
fairly cold - abbastanza freddo
luckily - fortunatamente
Would passengers for Air France AF 2146 to Ottawa please proceed to gate number twelve? I
passeggeri del volo Air France AF 2146 per Ottava sono pregati di andare allentrata numero 12.
Id like to report a suitcase missing. - Vorrei denunciare la perdita di una valigia.
to come up on the screen - visualizzarsi sullo schermo
What does the suitcase look like? - Com la valigia?
made of leather - di pelle
What were the contents? - Cosa cera allinterno?
personal belongings - oggetti personali
temporary inconvenience - inconveniente temporaneo
Well let you know as soon as the suitcase is found. - La avvisiamo non appena la valigia sar
rintracciata.
Ill be staying in - Mi fermo a ...
Conversation 11
I have a reservation for two single rooms. - Ho una prenotazione per due camere singole.
back rooms overlooking the park - camere sul retro con vista sul parco.
to sign the visitors book - firmare il libro degli ospiti
Can you tell me how far it is to the Tradeshow Centre? - Mi pu dire quanto lontano il centro
fieristico?
It depends on... - dipende da
By taxi it will take you only a few minutes. - In taxi ci vogliono pochi minuti.
to recommend a restaurant nearby - consigliare un ristorante qui vicino
three streets away - tre traverse pi avanti
strongly recommend - consigliare in particolare
German cuisine - cucina tradizionale tedesca
We serve till the last customer. - Serviamo fino allultimo cliente.
And one more thing. - E ancora unaltra cosa.
Could you give us a wake-up call? - Vorremmo la sveglia telefonica.
Ill see to this, sir. - Me ne occupo io.
to arrange for a taxi - chiamare un taxi
Can I have my shirt ironed, please? - Potrei avere la camicia stirata?
Ill send a maid to pick it up. - Mando la cameriera a ritirarla.
Itll be ready within an hour. - Sar pronta fra unora.
Conversation 12
As we agreed, Ive thought over your offer. - Come daccordo, ho pensato alla sua offerta.
Lets get down to business. - Veniamo al dunque.
terms of technical support - condizioni dellassistenza tecnica
to take someone through the details - mettere qualcuno a conoscenza dei particolari
to purchase - acquistare
to be covered by a warranty - essere in garanzia
178
to assist someone in something - assistere qualcuno nel fare qualcosa

warranty period - periodo di garanzia
to purchase an extended warranty - acquistare un periodo di garanzia prolungato
from the day of instalment - dal giorno del montaggio
rather high - piuttosto alto
I must say I expected the price to be lower. - Devo riconoscere che mi aspettavo un prezzo inferiore.
What price did you have in mind? - Che prezzo aveva in mente?
Actually, I was hoping for some discount. - A dire il vero, contavo su uno sconto.
Wed be prepared to offer you a better price if you increased your order. - Saremmo pronti ad
offrire un prezzo inferiore se aumentasse lordine.
to place an order for - fare unordinazione
to cover the installation costs - coprire i costi di montaggio
to do calculations - fare i calcoli
methods of payment - metodi di pagamento
bankers draft - assegno bancario
letter of credit - lettera di credito
to suits someone most - andare meglio a qualcuno
to agree on something - mettersi daccordo su qualcosa
c.i.f. (Cost, Insurance, Freight) - Costo, assicurazione e nolo
to meet the conditions - soddisfare le condizioni
delivery period - periodo di consegna
to take up to thirty days - durare 30 giorni
Id rather have it in fourteen days. - Preferirei riceverla/lo nel giro di due settimane.
on condition that the payment is due the day after the delivery - A patto che il pagamento sia
effettuato il giorno dopo la consegna
to accept a previous offer - accettare unofferta precedente
delivery by c.i.f. standards - spedizione secondo le norme c.i.f.
I think weve covered everything. - Penso che abbiamo discusso di tutto
Could we just go over what weve agreed on once again? - Potremmo ricapitolare che cosa
abbiamo deciso?
Conversation 13
Shall we get started? - Possiamo iniziare?
We need to discuss... - Dobbiamo discutere ...
expansion of our agencies - Lespansione delle nostre filiali.
Id like to hear your opinions about this. - Vorrei sentire la vostra opinione in proposito.
As you both know... - Come entrambi sapete ...
all over the world - in tutto il mondo
so far jak dotd fino ad ora
to focus somebodys attention mainly on... - concentrare lattenzione di qualcuno principalmente su
...
Its time we thought about... - tempo di pensare a ...
to access the European Union (EU) - entrare nella Comunit Europea
Any views on this? - Cosa ne pensate?
I totally agree. - Sono completamente daccordo.
to have something in mind - avere qualcosa in mente
a number of options - varie possibilit.
to consider - prendere in considerazione
the most promising - il pi promettente
You may be right, but... - Puoi aver ragione, ma
The more the better. - Pi ce n e meglio .
I dont agree with that at all. - Non sono per niente daccordo.
according to - secondo ...
the European Trademark Regulation - il regolamento europeo sui marchi di fabbrica
to run a business - gestire unattivit
179
lets say - diciamo

Youve got a point there. - Hai ragione.
next item on the agenda - la prossima voce dellordine del giorno
What exactly do you mean? - Cosa vuoi dire esattamente?
either... or... - o ... o ...
to invest in - investire in
chain of shops - catena di negozi
to distribute - distribuire
How do you feel about this? - Cosa ne pensi?
in my opinion - secondo me
on the other hand... - daltra parte
it seems to be - sembra che sia
way of getting customers - un modo di attirare clienti
Ill have to sleep on it. - Devo dormirci sopra.
pros and cons - il pro e il contro
to think things over - pensarci su
Why dont we arrange a meeting? - Perch non organizziamo un incontro?
Conversation 14
Can you put me through to Accountancy? - Mi pu passare la Contabilit?
Putting you through. - Gliela/lo passo.
Im calling about the invoice I was supposed to get some time ago but its still not here. - Telefono
a proposito della fattura che avrei dovuto ricevere qualche tempo fa ma non ancora arrivata.
Thats correct. - Esatto.
It was issued on 15th March. - stata emessa il 15 marzo.
by courier - tramite corriere
Would you mind faxing me the content of the invoice? - Potrebbe spedirmi il contenuto della
fattura via fax?
Not at all. Ill do it right away. - Certamente. Lo faccio subito.
Technical Support - Assistenza Tecnica
to work properly - funzionare correttamente
service number - numero del servizio
Hold on a second, please. - Attenda un attimo per favore.
What seems to be the problem? - Qual il problema?
It cuts off connections. - cade la linea.
How long has this been going on? - Da quanto tempo dura?
A couple of hours. - Due ore.
Our service worker will have a look at it. - Il nostro operaio se ne occupa
Do you have any idea how long it might take to repair the fault? - Mi sa dire quanto tempo ci
vuole per riparare il guasto?
It depends on the damage. - Dipende dal guasto.
It shouldnt take longer than 24 hours. - Ci vorranno non pi di 24 ore.
Conversation 15
to brief someone on the companys profile - Informare qualcuno sulle caratteristiche della ditta.
a wide range - una vasta scelta
information and communications (I&C) - informazione e comunicazione
a leading producer - produttore principale
main markets - mercati principali
consumer market - mercato dei consumatori
Professional I&C business - ditta nel campo dellinformazione e comunicazione
headquarters - sede
regional branches - succursale regionale
subsidiary - filiale
180
employees - dipendenti
companys turnover - fatturato della ditta
approximately - approssimativamente
to set up (a company) - fondare una ditta
to gain new markets - conquistare nuovi mercati
to increase sales - aumentare le vendite
to summarise the sales figures - riassumere i risultati delle vendite
Have a look at the whiteboard, please. - Guardate la lavagna.
monthly sales figures by country - volume daffari mensile in ogni paese
to increase in competition - aumento della concorrenza
to result in - portare a ...
decrease in market shares - diminuzione delle azioni di mercato
sales went down slightly - le vendite si sono leggermente abbassate
enhanced products - prodotti migliorati
sales have been going up steadily - le vendite sono costantemente aumentate
It looks like... - Sembra che ...
over 5% higher than we predicted - pi del 5% pi alto di quanto avessimo previsto
Thats pretty impressive. - Davvero imponente
current projects - progetti attuali
We are expanding our activities. - Stiamo espandendo le nostre attivit.
181
GLOSSARY -
Conversation 1
I'm calling about the job offer. -
the vacancy of Sales Manager -
to be responsible for -
to be obliged to -
to attend a meeting -
to deliver a presentation -
Does this mean travelling a lot? -
to be expected to travel -
to stay overnight -
on a regular basis -
required education -
Bachelor's Degree in Marketing -
it's not obligatory -
to be fluent in speaking -
to have a working knowledge of French -
Anything else I should know? -
the ability to use spreadsheets -
first line management experience -
previous sales experience -
a documented track record -
to submit a CV and a covering letter -
Can I do it online? -
How long will I have to wait for a reply? -
the preliminary selection -
to be invited to an interview -
You've been most helpful. -
Conversation 2
to value flexibility and innovation -
I like the idea of managing more people. -
to hold a degree -
to have ten years of sales experience in Siemens premises
to be promoted -
to work as the Head of the Sales Department -
to enclose a detailed track record with the CV -
to be efficient -
I know how to get things done. -
to work under pressure -
to avoid getting into 11th hour situations -
salary requirements -
based on my track record and qualifications -
the salary range for the position -
to negotiate a compromise on something
182
the employment conditions

40-hour working week -
to get a basic salary -
performance-based bonus -
the benefits package -
medical benefits -
employee catering -
company social activities fund -
additional professional insurance -
Conversation 3
to show someone round -
This is going to be your office. -
Data Processing room -
the Head of Advertising -
to run a campaign -
after-sales service -
Marketing Department -
Nice to meet you. -
Its a pleasure -
Lets move on. -
Finance and Administration -
initial responsibilities -
in short -
to work on a project -
responsibilities and working routine -
to discuss something in detail -
Conversation 4
to put someone through to -
extension -
speaking -
to make an appointment -
latest offer -
to suit someone -
What day would suit you? -
Is 10 a.m. convenient? -
to have an appointment -
to fix another time -
Its settled then. -
The lines engaged. -
to leave a message -
I should be seeing Mr Makowski tomorrow.
Somethings come up. -
I wont be able to make it. -
183
to reschedule the meeting -

to call someone back -
to confirm the change -
to make sure -
Conversation 5
to have an appointment to see -
to let someone know -
on the second floor -
the first door on the left -
to show someone the way -
the meeting room -
Come this way, please. -
any minute now -
Please, have a seat. -
Would you care for a cup of coffee? -
Id rather have some tea, if you dont mind. -
How do you like it? -
Here you are. -
to be next door -
Conversation 6
As I understand it, ... -
a call centre -
various departments -
How many extensions are we talking about? -
But I hope well grow. -
external lines -
In that case I can offer you two solutions. -
capacity -
to provide up to 100 extensions -
besides -
sophisticated features typical of -
however -
a modular structure -
can be expanded by adding new units -
flexible and cost-effective -
Forgive my asking... -
reliable -
to take full responsibility for... -
efficient and ready-to-use -
sales figures -
sold worldwide -
initial offer -
If you dont mind, Id like to think it over.
In two-weeks time. -
184
Conversation 7
Pretty cold, isnt it? -
Apparently its going to get even colder. -
be used to something -
back at home -
capricious weather -
to feel homesick -
It wont take you long to settle down. -
to order a meal -
Do you mind if I smoke here? -
Not at all -
a new brand -
to cut down on smoking -
Ive been thinking -
to participate in Tradeshow -
Why dont we have dinner together? -
to get in touch with somebody -
Conversation 8
to apply for stand space -
to explain the procedure -
to submit a completed registration form -
specification of the exhibited products -
final date for submission -
to choose the location of the stand -
The actual location cant be determined until all planning work has been completed.
Youll be notified of this at a later date. -

furnishing for an individual display unit -
In the outer or inner area? -
basic lighting, a power point and a combined phone/fax machine.
additional complimentary services -

to provide exhibition passes ID
valid for one day -
all sorts of advertising materials -
to cover the delivery costs of the exhibits -
Im afraid not.
exhibitor -
responsible for placing, assembling and dismantling equipment -
deadlines -
assembly period -
dismantling period
charges for a display unit -
a fee per square meter -
media charge -
discounts -
185
315
participation costs
Conversation 9
to have a look in the timetable -
What class are you interested in? -
Id prefer the morning. -
to take off -
direct flight -
open return ticket -
Preferably in the afternoon. -
airport tax
In that case -
to book two tickets for Thursday -
to call on the behalf of... -
to pick up the tickets -
on the day of departure -
By the way
to make sure the seats are next to each other -
What time is the check-in? -
The latest time for check-in... -
Conversation 10
at a height of -
weather conditions -
the sky is clear
to be airsick -
Ive got a splitting headache. -
Do you want me to get you a painkiller? -
to be behind the schedule -
Whats the weather like? -
fairly cold -
luckily
Would passengers for Air France AF 2146 to Ottawa please proceed to gate number twelve?
AF214612
to come up on the screen -
What does the suitcase look like? -
made of leather -
What were the contents? -
personal belongings -
temporary inconvenience -
Well let you know as soon as the suitcase is found.
Ill be staying in -
186
Conversation 11
I have a reservation for two single rooms. -
back rooms overlooking the park -
to sign the visitors book -
It depends on... -
By taxi it will take you only a few minutes. -
to recommend a restaurant nearby -
three streets away -
strongly recommend -
German cuisine -
We serve till the last customer. -
And one more thing.
Could you give us a wake-up call? -
Ill see to this, sir. -
to arrange for a taxi -
Can I have my shirt ironed, please? -
Ill send a maid to pick it up. -
Itll be ready within an hour. -
Conversation 12
As we agreed, Ive thought over your offer.
Lets get down to business. -
terms of technical support -
to take someone through the details -
to purchase -
to be covered by a warranty -
to assist someone in something -
warranty period -
to purchase an extended warranty -
from the day of instalment -
rather high -
I must say I expected the price to be lower. -
What price did you have in mind? -
Actually, I was hoping for some discount. -
Wed be prepared to offer you a better price if you increased your order.
to place an order for -

to cover the installation costs -
to do calculations -
methods of payment
bankers draft -
letter of credit -
to suits someone most -
to agree on something -
c.i.f. (Cost, Insurance, Freight) -
to meet the conditions -
187
delivery period -
to take up to thirty days -
Id rather have it in fourteen days. -
on condition that the payment is due the day after the delivery
to accept a previous offer -

delivery by c.i.f. standards -
I think weve covered everything. -
Could we just go over what weve agreed on once again?
Conversation 13
Shall we get started? -
We need to discuss... -
expansion of our agencies -
As you both know... -

all over the world -
so far -
to focus somebodys attention mainly on...
Its time we thought about... - ...
to access the European Union (EU) EU
Any views on this? -
I totally agree. - .
to have something in mind -
a number of options -
to consider -
the most promising -
You may be right, but... -
The more the better. -
I dont agree with that at all. -
according to -
the European Trademark Regulation
to run a business -
lets say
Youve got a point there. -
next item on the agenda -
What exactly do you mean? -
either... or... -
to invest in -
chain of shops -
to distribute -
How do you feel about this? -
in my opinion
on the other hand...
it seems to be -
way of getting customers -
Ill have to sleep on it. - .
188
pros and cons -

to think things over -
Why dont we arrange a meeting? - .
Conversation 14
Can you put me through to Accountancy? -
Putting you through. -
Im calling about the invoice I was supposed to get some time ago but its still not here.
Thats correct. -
It was issued on 15th March. -
by courier
Would you mind faxing me the content of the invoice?
Not at all. Ill do it right away. -
Technical Support -
to work properly -
service number -
Hold on a second, please. -
What seems to be the problem? -
It cuts off connections. - .
How long has this been going on? -
A couple of hours. -
Our service worker will have a look at it. -
Do you have any idea how long it might take to repair the fault?
It depends on the damage. -

It shouldnt take longer than 24 hours. -
Conversation 15
to brief someone on the companys profile -
a wide range -
information and communications (I&C)
a leading producer -
main markets -
consumer market
Professional I&C business
headquarters -
regional branches -
subsidiary -
employees -
companys turnover -
approximately -
to set up (a company) -
to gain new markets
to increase sales
to summarise the sales figures -
Have a look at the whiteboard, please. -
monthly sales figures by country -
189
to increase in competition -
to result in -
decrease in market shares -
sales went down slightly -
enhanced products -
sales have been going up steadily -
It looks like... -
over 5% higher than we predicted - %
Thats pretty impressive. -
current projects -
W are expanding our activities.-
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Conversation 1
I'm calling about the job offer. - Dzwoni w sprawie ogoszenia o prac.
the vacancy of Sales Manager - posada dyrektora handlowego
to be responsible for - by odpowiedzialnym za
to be obliged to - by zobowizanym do
to attend a meeting - uczestniczy w spotkaniu
to deliver a presentation - przedstawi prezentacj
Does this mean travelling a lot? - Czy to oznacza, e trzeba duo podrowa?
to be expected to travel - oczekiwa od kogo, e bdzie podrowa
to stay overnight - nocowa
on a regular basis - regularnie
required education - wymagane wyksztacenie
Bachelor's Degree in Marketing - tytu licencjata w dziedzinie Zarzdzania
it's not obligatory - to nie jest obowizkowe
to be fluent in speaking - mwi pynnie
to have a working knowledge of French - zna francuski na poziomie podstawowym
Anything else I should know? - Czy powinienem jeszcze o czym wiedzie?
the ability to use spreadsheets - umiejtno obsugi arkuszy kalkulacyjnych
first line management experience - dowiadczenie w pracy na samodzielnym stanowisku
kierowniczym
previous sales experience - wczeniejsze dowiadczenie handlowe
a documented track record - udokumentowane osignicia
to submit a CV and a covering letter - przedoy yciorys i list motywacyjny
Can I do it online? - Czy mog to zrobi przez Internet?
How long will I have to wait for a reply? - Jak dugo bd musia czeka na odpowied?
the preliminary selection - wstpna selekcja
to be invited to an interview - by zaproszonym na rozmow kwalifikacyjn
You've been most helpful. - By pan bardzo pomocny.
Conversation 2
to value flexibility and innovation - ceni elastyczno i nowatorstwo
I like the idea of managing more people. - Lubi kierowa wikszym zespoem.
to hold a degree - posiada stopie naukowy
to have ten years of sales experience in Siemens premises - mie dziesicioletnie dowiadczenie
handlowe w oddziale Siemensa
to be promoted - zosta awansowanym
to work as the Head of the Sales Department - pracowa jako kierownik dziau sprzeday
to enclose a detailed track record with the CV - zaczy szczegowy opis swoich osigni wraz z
yciorysem
to be efficient - by wydajnym i zorganizowanym
I know how to get things done. - Wiem jak doprowadzi sprawy do koca.
to work under pressure - pracowa pod presj
to avoid getting into 11th hour situations - unika sytuacji za pi dwunasta
salary requirements - wymagania pacowe
based on my track record and qualifications - biorc pod uwag moje osignicia i kwalifikacje
the salary range for the position - przedzia pacowy na stanowisku...
to negotiate a compromise on something - wynegocjowa kompromis
the employment conditions - warunki pracy
40-hour working week - 40-godzinny tydzie pracy
to get a basic salary - otrzyma pensj podstawow
performance-based bonus - premia zalena od wynikw pracy
191
the benefits package - pakiet socjalny

medical benefits opieka medyczna
employee catering - baza gastronomiczna
company social activities fund - fundusz socjalny
additional professional insurance - dodatkowe ubezpieczenia biznesowe
Conversation 3
to show someone round - oprowadzi kogo
This is going to be your office. - To bdzie paskie biuro.
Down the corridor youll find the General Office. - Sekretariat znajdzie pan na kocu korytarza.
Data Processing room - Dzia Przetwarzania Danych
the Head of Advertising - szef Dziau Reklamy
to run a campaign - prowadzi kampani
after-sales service - Dzia Serwisowy
Marketing Department - Dzia Marketingu
Nice to meet you. - Mio mi pana pozna.
Its a pleasure - Bardzo mi mio.
Lets move on. - Przejdmy dalej.
Finance and Administration - Dzia Finansw i Administracji
initial responsibilities - wstpne, pocztkowe obowizki
in short - w skrcie
to work on a project - pracowa nad projektem
responsibilities and working routine - zakres obowizkw i godziny pracy
to discuss something in detail przedyskutowa co w szczegach
Conversation 4
to put someone through to - czy kogo przez telefon
extension - numer wewntrzny
speaking - przy telefonie
to make an appointment - umwi si na spotkanie
latest offer - najnowsza oferta
to suit someone - odpowiada komu
What day would suit you? - Jaki dzie by panu odpowiada?
Is 10 a.m. convenient? - Czy odpowiada panu 10 rano?
to have an appointment - mie spotkanie
to fix another time - umwi si na inny termin
Its settled then. - A zatem postanowione.
The lines engaged. - Linia jest zajta.
to leave a message - zostawi wiadomo
I should be seeing Mr Makowski tomorrow. - Mam si spotka z panem Makowskim jutro.
Somethings come up. - Co mi wypado
I wont be able to make it. - Nie uda mi si.
to reschedule the meeting - przesun spotkanie
to call someone back - oddzwoni
to confirm the change - potwierdzi zmian
to make sure - upewni si
Conversation 5
to have an appointment to see - by umwionym na spotkanie z
to let someone know - da komu zna; powiadomi kogo
on the second floor - na drugim pitrze
the first door on the left - pierwsze drzwi na lewo
to show someone the way - wskaza komu drog
the meeting room - sala konferencyjna
192
Come this way, please. - Prosz tdy.

any minute now - za chwil
Please, have a seat. - Prosz usi.
Would you care for a cup of coffee? - Czy miaby pan ochot na filiank kawy?
Id rather have some tea, if you dont mind. - Wolabym herbat, jeli mona.
How do you like it? - tu: Jak pan pija?
Here you are. - Prosz. (przy podawaniu czego)
to be next door - by w ssiednim pomieszczeniu
Conversation 6
As I understand.it, ... - O ile zrozumiaem...
a call centre - centrala telefoniczna
various departments - rne dziay
How many extensions are we talking about? - O ilu numerach wewntrznych tu mwimy?
But I hope well grow. - Ale mamy nadziej na dalszy rozwj.
external lines - numery zewntrzne
In that case I can offer you two solutions. - W takim razie mog panu zaproponowa dwa
rozwizania.
capacity - pojemno (tu: liczba moliwych pocze)
to provide up to 100 extensions - dostarczy do 100 numerw wewntrznych
besides poza
sophisticated features typical of - skomplikowane funkcje charakterystyczne dla...
however - jednake, jakkolwiek
a modular structure - budowa moduowa
can be expanded by adding new units - moe by powikszony poprzez dodanie nowych elementw/
moduw
flexible and cost-effective - elastyczny i wydajny
Forgive my asking... - Prosz wybaczy, e pytam...
reliable - solidny, niezawodny
to take full responsibility for... - bra pen odpowiedzialno za...
efficient and ready-to-use - wydajny i gotowy do uycia
sales figures - statystyka zbytu
sold worldwide - sprzedane na caym wiecie
initial offer - wstpna oferta
If you dont mind, Id like to think it over. - Chciabym to przemyle, jeli pan pozwoli.
In two-weeks time. - za dwa tygodnie
Conversation 7
Pretty cold, isnt it? - Zimno, prawda?
Apparently its going to get even colder. - Podobno ma by jeszcze chodniej.
be used to something - by do czego przyzwyczajonym
back at home - tu: w moich rodzinnych stronach
capricious weather - kapryna pogoda
to feel homesick - tskni za domem
It wont take you long to settle down. - Wkrtce si pan zadomowi.
to order a meal - zamwi posiek
Do you mind if I smoke here? - Czy mog zapali?
Not at all - tu: Bardzo prosz.
a new brand - nowa marka
to cut down on smoking - ograniczy palenie
Ive been thinking - Tak si zastanawiam...
to participate in Tradeshow - bra udzia w Targach
Why dont we have dinner together? - Moe zjedlibymy wsplnie kolacj?
to get in touch with somebody - skontaktowa si z kim
193
Conversation 8
to apply for stand space - wynaj stanowisko
to explain the procedure - wyjani jak wyglda procedura
to submit a completed registration form - dostarczy wypeniony formularz rejestracyjny
specification of the exhibited products - wyszczeglnienie wystawianych produktw
final date for submission - ostateczny termin zgoszenia
to choose the location of the stand - wybra lokalizacj stanowiska
The actual location cant be determined until all planning work has been completed. Nie mona
ustali ostatecznej lokalizacji przed zakoczeniem planowania.
Youll be notified of this at a later date. - Zostanie pan powiadomiony o tym w pniejszym terminie.
furnishing for an individual display unit - wyposaenie pojedynczego stanowiska wystawienniczego
In the outer or inner area? - Na zewntrz czy w budynku?
basic lighting, a power point and a combined phone/fax machine. Standardowa wielko zaczyna
si od 30 m2 a wyposaenie obejmuje podog, panele cienne, podstawowe owietlenie, gniazdko
elektryczne oraz telefon z funkcj faksu.
additional complimentary services - dodatkowe usugi gratisowe
to provide exhibition passes - zapewni przepustki
valid for one day - wane jeden dzie
all sorts of advertising materials - wszelkiego rodzaju materiay reklamowe
to cover the delivery costs of the exhibits - pokrywa koszty dostawy eksponowanych produktw
Im afraid not. - Niestety, nie.
exhibitor - wystawca
responsible for placing, assembling and dismantling equipment - odpowiedzialny za przywiezienie
na miejsce, zmontowanie i rozmontowanie sprztu
deadlines - terminy ostateczne
assembly period - termin montau
dismantling period - termin demontau
charges for a display unit - opaty za stanowisko wystawiennicze
a fee per square meter - opata za metr kwadratowy
media charge - opata za media (korzystanie z prdu, ogrzewania, czy telefonicznych, Internetu,
etc.).
discounts - zniki
For every registration received by 31st August we take 5% off the basic rental rate. Za kad
rejestracj zgoszon do 31 sierpnia obniamy stawk podstawow o 5%.
When is the payment due? - Do kiedy trzeba zapaci?
participation costs opata za uczestnictwo
Conversation 9
to have a look in the timetable - sprawdzi w rozkadzie
What class are you interested in? - Jaka klasa pana interesuje?
Id prefer the morning. - Wolabym rano.
to take off - startowa (o samolocie)
direct flight - lot bezporedni
open return ticket - otwarty bilet powrotny
Preferably in the afternoon. - Najlepiej po poudniu.
airport tax - opata lotnicza
In that case - W takim razie
to book two tickets for Thursday - zarezerwowa dwa bilety na czwartek
to call on the behalf of... - dzwoni w imieniu...
How do you spell that, please? - Prosz przeliterowa.
to pick up the tickets - odebra bilety
on the day of departure - w dzie wylotu
By the way - przy okazji
194
to make sure the seats are next to each other - upewni si, e miejsca s koo siebie
What time is the check-in? -O ktrej jest odprawa?
The latest time for check-in... - Najpniej trzeba si zgosi...
Conversation 10
at a height of - na wysokoci
weather conditions - warunki atmosferyczne
the sky is clear - dobra widoczno
to be airsick - cierpie na chorob powietrzn
Ive got a splitting headache. - Pka mi gowa.
Do you want me to get you a painkiller? - Czy mam poda panu rodek przeciwblowy?
to be behind the schedule - mie opnienie
Whats the weather like? - Jaka jest pogoda?
fairly cold - do zimno
luckily - na szczcie
Would passengers for Air France AF 2146 to Ottawa please proceed to gate number twelve? Pasaerowie lotu Air France AF 2146 do Ottawy proszeni s do wyjcia 12.
Id like to report a suitcase missing. - Chciabym zgosi zaginicie walizki.
to come up on the screen - pojawi si na ekranie
What does the suitcase look like? - Jak wyglda ta walizka?
made of leather - skrzana
What were the contents? - Jaka bya jej zawarto?
personal belongings - rzeczy osobiste
temporary inconvenience - chwilowa niedogodno
Well let you know as soon as the suitcase is found. - Zawiadomimy pana jak tylko walizka si
odnajdzie.
Ill be staying in - Zatrzymam si w
Conversation 11
I have a reservation for two single rooms. - Mam rezerwacj na dwa pojedyncze pokoje.
back rooms overlooking the park - pokoje od podwrka, z widokiem na park
to sign the visitors book - wpisa si do ksigi goci
Can you tell me how far it is to the Tradeshow Centre? - Czy moe mi pan powiedzie, jak daleko
std do centrum targowego?
It depends on... To zaley od...
By taxi it will take you only a few minutes. - Takswk to tylko kilka minut.
to recommend a restaurant nearby - zarekomendowa restauracj w pobliu
three streets away - trzy ulice std
strongly recommend - szczeglnie poleci
German cuisine - tradycyjna kuchnia niemiecka
We serve till the last customer. - Obsugujemy do ostatniego klienta.
And one more thing. - Jeszcze jedno.
Could you give us a wake-up call? - Czy moe nas pani obudzi telefonicznie?
Ill see to this, sir. - Zajm si tym.
to arrange for a taxi - zamwi takswk
Can I have my shirt ironed, please? - Czy mog prosi o wyprasowanie koszuli?
Ill send a maid to pick it up. - Przyl po ni pokojwk.
Itll be ready within an hour. - Bdzie gotowa w cigu godziny.
Conversation 12
As we agreed, Ive thought over your offer. - Tak jak uzgodnilimy, przemylaem pask ofert.
Lets get down to business. - Przejdmy do sedna sprawy.
terms of technical support - warunki serwisu technicznego
to take someone through the details - zapozna ze szczegami
195
to purchase - zakupi
to be covered by a warranty - podlega gwarancji
to assist someone in something - pomc komu w czym
warranty period - okres gwarancyjny
to purchase an extended warranty - zakupi przeduony okres gwarancyjny
from the day of instalment - od dnia instalacji
rather high - do wysoki
I must say I expected the price to be lower. - Musz przyzna, e oczekiwaem niszej ceny.
What price did you have in mind? - O jakiej kwocie pan myla?
Actually, I was hoping for some discount. - Waciwie, to liczyem na znik.
Wed be prepared to offer you a better price if you increased your order. - Bylibymy skonni
zaproponowa nisz cen, gdyby pan zwikszy zamwienie.
to place an order for - zoy zamwienie
to cover the installation costs - pokry koszty instalacji
to do calculations - dokona oblicze
methods of payment - sposoby patnoci
bankers draft - przekaz bankowy; polecenie zapaty
letter of credit - akredytywa
to suits someone most - odpowiada komu najbardziej
to agree on something - zgodzi si na co
c.i.f. (Cost, Insurance, Freight) - koszty, ubezpieczenie i fracht, oznaczony port przeznaczenia
to meet the conditions - spenia wymogi
delivery period - termin dostawy
to take up to thirty days - trwa do 30 dni
Id rather have it in fourteen days. - Wolabym otrzyma j w przecigu dwch tygodni.
on condition that the payment is due the day after the delivery - pod warunkiem, e patno
nastpi dzie po dostawie
to accept a previous offer - przyj poprzedni ofert
delivery by c.i.f. standards - dostawa na zasadach c.i.f.
I think weve covered everything. - Myl, e wszystko omwilimy.
Could we just go over what weve agreed on once again? - Czy moglibymy jeszcze raz powtrzy
nasze ustalenia?
Conversation 13
Shall we get started? - Zacznijmy (spotkanie)
We need to discuss... - Musimy przedyskutowa...
expansion of our agencies - zwikszenie liczby oddziaw
Id like to hear your opinions about this. - Chciabym usysze wasze opinie na ten temat.
As you both know... - Jak obaj wiecie...
all over the world - na caym wiecie
so far jak dotd
to focus somebodys attention mainly on... - skupi czyj uwag gwnie na...
Its time we thought about... - Czas pomyle o...
to access the European Union (EU) - wstpi do Unii Europejskiej
Any views on this? - Co o tym mylicie?
I totally agree. - Cakowicie si zgadzam.
to have something in mind - mie co na myli
a number of options - kilka opcji
to consider - rozpatrzy, wzi pod uwag
the most promising - najbardziej obiecujce
You may be right, but... - Masz troch racji, ale...
The more the better. - Im wicej, tym lepiej.
I dont agree with that at all. - Cakowicie si nie zgadzam.
according to - wedug, zgodnie z
196
the European Trademark Regulation - dyrektywa o swobodnym przepywie usug

to run a business - prowadzi interesy
lets say - powiedzmy
Youve got a point there. - Masz racj.
next item on the agenda - nastpny punkt w programie
What exactly do you mean? - Co dokadnie masz na myli?
either... or... - albo... albo...
to invest in - zainwestowa w
chain of shops - sie sklepw
to distribute - dystrybuowa, rozprowadza
How do you feel about this? Co o tym sdzisz?
in my opinion - moim zdaniem
on the other hand... - z drugiej strony...
it seems to be - to wydaje si by
way of getting customers - sposb na zdobycie klientw
Ill have to sleep on it. - Bd to musia przemyle.
pros and cons - za i przeciw
to think things over - przemyle sprawy
Why dont we arrange a meeting? - Umwmy si na spotkanie.
Conversation 14
Can you put me through to Accountancy? - Czy moe mnie pani poczy z ksigowoci?
Putting you through. - cz.
Im calling about the invoice I was supposed to get some time ago but its still not here.
Dzwoni w sprawie faktury, ktr miaem otrzyma jaki czas temu, a ktrej wci nie ma.
Thats correct. - Zgadza si.
It was issued on 15th March. - Zostaa wystawiona 15 marca.
by courier - przesyk kuriersk
Would you mind faxing me the content of the invoice? - Czy mogaby mi pani przefaksowa tre
faktury?
Not at all. Ill do it right away. - tu: Oczywicie. Zrobi to od razu.
Technical Support - Serwis Techniczny
to work properly - dziaa waciwie
service number - numer serwisowy
Hold on a second, please. - Prosz chwil poczeka
What seems to be the problem? - Na czym polega problem?
It cuts off connections. - Przerywa rozmowy.
How long has this been going on? - Jak dugo to trwa?
A couple of hours. - Dwie godziny.
Our service worker will have a look at it. - Nasz pracownik zajmie si tym.
Do you have any idea how long it might take to repair the fault? - Czy orientuje si pan ile moe
potrwa usunicie usterki?
It depends on the damage. - To zaley od uszkodzenia.
It shouldnt take longer than 24 hours. - Nie powinno to zaj wicej ni dob.
Conversation 15
to brief someone on the companys profile - przedstawi komu krtk charakterystyk firmy
a wide range - szeroki zakres
information and communications (I&C) - teleinformatyka
a leading producer - czoowy producent
main markets - gwne rynki zbytu
consumer market - rynek klientw indywidualnych
Professional I&C business - firmy z brany teleinformatycznej
headquarters - siedziba gwna
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regional branches - filie regionalne

subsidiary - spka zalena
employees - pracownicy
companys turnover - obroty firmy
approximately - w przyblieniu; okoo
to set up (a company) - zaoy (firm)
to gain new markets zdoby nowe rynki zbytu
to increase sales zwikszy sprzeda
to summarise the sales figures - podsumowa wyniki sprzeday
Have a look at the whiteboard, please. - Prosz spojrze na tablic.
monthly sales figures by country - miesiczne wyniki sprzeday w poszczeglnych krajach
to increase in competition - zwikszenie konkurencji
to result in - prowadzi do
decrease in market shares - spadek udziaw rynkowych
sales went down slightly - obroty nieco spady
enhanced products - ulepszone produkty
sales have been going up steadily - obroty stale wzrastaj
It looks like... - Wyglda na to, e...
over 5% higher than we predicted - o ponad 5% wicej ni przewidywalimy
Thats pretty impressive. - To bardzo imponujce.
current projects - biece projekty
W are expanding our activities - rozszerzamy nasz dziaalno
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GLOSSARY - GLOSARIO
Conversation 1
I'm calling about the job offer. - Llamo por lo de la oferta de trabajo.
the vacancy of Sales Manager - La vacante para gerente de ventas.
to be responsible for - Ser responsable de
to be obliged to - Estar obligado a
to attend a meeting - Asistir a una reunin
to deliver a presentation - Dar una presentacin
Does this mean travelling a lot? - Implica esto viajar mucho?
to be expected to travel - Se espera que haya que viajar
to stay overnight - Pasar la noche
on a regular basis - Regularmente
required education - Se requieren estudios
Bachelor's Degree in Marketing - Licenciado en marketing
it's not obligatory - No es obligatorio
to be fluent in speaking - Hablar con soltura
to have a working knowledge of French - Tener conocimiento prctico del francs
Anything else I should know? - Alguna cosa ms que yo debera saber?
the ability to use spreadsheets -Habilidad para usar hojas de clculo
first line management experience - Experiencia como responsable de primera lnea
previous sales experience - Experiencia previa en ventas
a documented track record - Historial documentado
to submit a CV and a covering letter - Enviar un currculum y una carta de presentacin
Can I do it online? - Puedo hacerlo por internet?
How long will I have to wait for a reply? - Cunto tiempo tendr que esperar para la contestacin?
the preliminary selection - La seleccin preliminar
to be invited to an interview - Ser invitado a una entrevista
You've been most helpful. - Usted me ha sido de gran ayuda.
Conversation 2
to value flexibility and innovation - Valorar la flexibilidad y la innovacin
I like the idea of managing more people. - Me gusta la idea de dirigir a ms personas.
to hold a degree - Tener un ttulo
to have ten years of sales experience in Siemens premises - Tener diez aos de experiencia en
ventas en centros de Siemens
to be promoted - Ser ascendido
to work as the Head of the Sales Department - Trabajar como jefe del departamento de ventas
to enclose a detailed track record with the CV - Incluir un historial detallado junto con el
currculum
to be efficient - Ser eficaz
I know how to get things done. - S cmo hacer que se hagan las cosas.
to work under pressure - Trabajar bajo presin
to avoid getting into 11th hour situations - Evitar llegar a situaciones lmite
salary requirements - Requisitos salariales
based on my track record and qualifications - Basado en mi historial y en mis calificaciones
the salary range for the position - El arco salarial para el puesto de trabajo
to negotiate a compromise on something - Negociar un acuerdo sobre algo
the employment conditions - Condiciones laborales
40-hour working week - 40 horas de trabajo semanales
to get a basic salary - Obtener un salario bsico
performance-based bonus - Bono basado en el rendimiento
the benefits package - Paquete de beneficios
199
medical benefits - Ventajas mdicas

employee catering - Catering para empleados
company social activities fund - Fondo de actividades sociales de la compaa
additional professional insurance - Seguro profesional adicional
Conversation 3
to show someone round - Ensear a alguien un lugar
This is going to be your office. - Esta va a ser tu oficina.
Down the corridor youll find the General Office. - La oficina general est al fondo del pasillo.
Data Processing room - Sala de Proceso de Datos
the Head of Advertising - Jefe de Publicidad
to run a campaign - Hacer campaa
after-sales service - Servicio Post-Venta
Marketing Department - Departamento de Marketing
Nice to meet you. - Encantado de conocerle.
Its a pleasure - Un placer
Lets move on. - Sigamos
Finance and Administration - Recursos Financieros y Administracin
initial responsibilities - Responsabilidades iniciales.
in short - Brevemente
to work on a project - Trabajar en un proyecto
responsibilities and working routine - Responsabilidades y rutina diaria
to discuss something in detail - Tratar algo en detalle
Conversation 4
to put someone through to - Pasar la llamada a alguien
extension - Extensin
speaking - Al habla
to make an appointment - Citarse
latest offer - La ltima oferta
to suit someone - Venir bien a alguien
What day would suit you? - Qu da le vendra bien?
Is 10 a.m. convenient? - Le viene bien las 10 de la maana?
to have an appointment - Tener una cita
to fix another time - Fijar otra hora
Its settled then. - Est decidido.
The lines engaged. - Est comunicando.
to leave a message - Dejar un mensaje
I should be seeing Mr Makowski tomorrow. - Maana voy a ver al seor Makowski.
Somethings come up. He tenido un contratiempo.
I wont be able to make it. - No voy a poder.
to reschedule the meeting - Cambiar la hora de la reunin
to call someone back - volverle la llamada a alguien
to confirm the change - Confirmar el cambio
to make sure Asegurarse
Conversation 5
to have an appointment to see - Tener una cita con
to let someone know - Informar a alguien
on the second floor - En el segundo piso
the first door on the left - Primera puerta a la izquierda
to show someone the way - Indicarle a alguien el camino
the meeting room - La sala de reuniones
Come this way, please. - Por aqu, por favor.
200
any minute now - En cualquier momento

Please, have a seat. - Sintese, por favor.
Would you care for a cup of coffee? - Le apetecera una taza de caf?
Id rather have some tea, if you dont mind. - Preferira un t si no es inconveniente.
How do you like it? - Cmo le gusta?
Here you are. - Aqu lo tiene.
to be next door - star en la puerta de al lado
Conversation 6
As I understand it, ... - Segn lo entiendo...
a call centre - Centro de llamadas.
various departments - Departamentos diferentes.
How many extensions are we talking about? - De cuntas extensiones hablamos?
But I hope well grow. - Pero espero que crezcamos.
external lines - Lneas externas
In that case I can offer you two solutions. - En ese caso, le puedo ofrecer dos soluciones.
capacity - Capacidad
to provide up to 100 extensions - Proporcionar hasta 100 extensiones
besides - Adems
sophisticated features typical of - caractersticas sofisticadas tpicas de
however - Sin embargo
a modular structure - Estructura modular
can be expanded by adding new units - Se puede ampliar aadiendo nuevas unidades
flexible and cost-effective - Adaptable y rentable
Forgive my asking... - Perdone mi pregunta...
reliable - Fiable
to take full responsibility for... - Responsabilizarse plenamente de ...
efficient and ready-to-use - Eficaz y preparado para ser utilizado
sales figures - Datos de las ventas
sold worldwide - Vendido por todo el mundo
initial offer - Oferta inicial
If you dont mind, Id like to think it over. - Si no le importa, me gustara pensrmelo.
In two-weeks time. - Dentro de dos semanas.
Conversation 7
Pretty cold, isnt it? - Hace fro, verdad?
Apparently its going to get even colder. - Aparentemente va a hacer ms fro an.
be used to something - Estar acostumbrado a algo
back at home - En casa. Aqu: en mi pas
capricious weather - Tiempo caprichoso
to feel homesick - Tener morria
It wont take you long to settle down. - No le llevar mucho tiempo adaptarse.
to order a meal - Encargar una comida
Do you mind if I smoke here? - Le importa si fumo aqu?
Not at all - En absoluto
a new brand - Una nueva marca
to cut down on smoking - Fumar menos
Ive been thinking - He estado pensando
to participate in Tradeshow - Participar en el Centro de Exposiciones
Why dont we have dinner together? - Por qu no comemos juntos?
to get in touch with somebody - Estar en contacto con alguien
Conversation 8
to apply for stand space - Solicitar el alquiler de un expositor.
201
to explain the procedure - Explicar el procedimiento.

to submit a completed registration form - Presentar un formulario rellenado.
specification of the exhibited products - Especificaciones de los productos expuestos.
final date for submission - Fecha ltima de presentacin.
to choose the location of the stand - Escoger el lugar para el expositor.
The actual location cant be determined until all planning work has been completed. La
localizacin concreta no se puede determinar hasta que se haya terminado toda la planificacin.
Youll be notified of this at a later date. - Sobre este asunto se le notificar ms tarde.
furnishing for an individual display unit - Mobiliario para un expositor independiente.
In the outer or inner area? - Fuera o dentro del edificio?
basic lighting, a power point and a combined phone/fax machine. El tamao normal comienza
con 30m2 y el equipamiento se compone del suelo, los paneles en las paredes, iluminacin bsica, una
toma de contacto y una mquina con fax y telfono.
additional complimentary services - Servicios complementarios adicionales.
to provide exhibition passes - Proporcionar entradas para la exposicin.
valid for one day - Vlidas por un da.
all sorts of advertising materials - Todo tipo de elementos publicitarios.
to cover the delivery costs of the exhibits - Cubrir los gastos de envo de los objetos expuestos.
Im afraid not. - Me temo que no.
exhibitor Expositor.
responsible for placing, assembling and dismantling equipment Responsable de la colocacin,
ensamblaje y desmantelamiento del equipo.
deadlines - Fechas lmite.
assembly period - Periodo de montaje.
dismantling period - Periodo para desmontar.
charges for a display unit - Tarifas por el expositor.
a fee per square meter - Pago por metro cuadrado.
media charge - Costes a medias (Por el uso de la electricidad, internet, conexin telefnica)
discounts Descuentos.
For every registration received by 31st August we take 5% off the basic rental rate. Por cada
solicitud recibida antes del 31 de agosto hacemos un descuento del 5% en el alquiler bsico.
When is the payment due? Hasta cundo se puede pagar?
participation costs Gastos de participacin.
Conversation 9
to have a look in the timetable - Mirar el horario.
What class are you interested in? - Qu clase le interesa?
Id prefer the morning. - Me gustara por la maana.
to take off - Despegar
direct flight - Vuelo directo.
open return ticket - Billete de vuelta abierto.
Preferably in the afternoon. - Mejor por la tarde.
airport tax - Impuestos aeroportuarios.
In that case - En ese caso.
to book two tickets for Thursday - Reservar dos billetes para el jueves.
to call on the behalf of... - Llamar de parte de
How do you spell that, please? - Cmo se deletrea?
to pick up the tickets - Recoger los billetes
on the day of departure - El da de la salida.
By the way - A propsito.
to make sure the seats are next to each other - Asegurarse de que los asientos estn juntos.
What time is the check-in? - A qu hora es la facturacin?
The latest time for check-in... - Como mximo hay que facturar
202
Conversation 10
at a height of - A una altura de
weather conditions - Condiciones climatolgicas.
the sky is clear - El cielo est despejado.
to be airsick - Marearse en el avin.
Ive got a splitting headache. - Tengo un dolor de cabeza agudo.
Do you want me to get you a painkiller? - Quiere que le de un calmante?
to be behind the schedule - Tener retraso.
Whats the weather like? - Qu tiempo hace?
fairly cold - Bastante fro.
luckily - Con suerte.
Would passengers for Air France AF 2146 to Ottawa please proceed to gate number twelve?
Pasajeros del Air France AF 2146 a Ottawa, procedan por la puerta 12.
Id like to report a suitcase missing. - Quisiera informar de la prdida de un equipaje.
to come up on the screen - Aparecer en pantalla.
What does the suitcase look like? - Cmo es la maleta?
made of leather - Hecha de piel.
What were the contents? - Qu contena?
personal belongings - Objetos personales.
temporary inconvenience - Inconveniente temporal.
Well let you know as soon as the suitcase is found. - Nos pondremos en contacto con usted en
cuanto se haya encontrado la maleta.
Ill be staying in - Estoy alojado en...
Conversation 11
I have a reservation for two single rooms. - Tengo reservadas dos habitaciones sencillas.
back rooms overlooking the park - Habitaciones traseras con vistas al parque.
to sign the visitors book - Firmar en el libro de visitas.
Can you tell me how far it is to the Tradeshow Centre? - Me puede decir cunto se tarda en
llegar al Centro de Exposiciones?
It depends on... - Depende de
By taxi it will take you only a few minutes. - En taxi son slo unos minutos.
to recommend a restaurant nearby - Recomendar un restaurante cercano.
three streets away - Tres calles ms lejos.
strongly recommend - Recomendar encarecidamente.
German cuisine - Cocina tradicional alemana.
We serve till the last customer. - Atendemos hasta que se va el ltimo cliente.
And one more thing. - Y una cosa ms.
Could you give us a wake-up call? - Nos podra despertar llamndonos por telfono?
Ill see to this, sir. - Me hago cargo.
to arrange for a taxi - Llamar a un taxi
Can I have my shirt ironed, please? - Puede hacer que me planchen la camisa, por favor?
Ill send a maid to pick it up. - Voy a enviar a una camarera a recogerla.
Itll be ready within an hour. - Estar preparada en menos de una hora.
Conversation 12
As we agreed, Ive thought over your offer. - Tal y como acordamos, he pensado en su oferta.
Lets get down to business. - Vayamos a los negocios.
terms of technical support - Trminos del soporte tcnico.
to take someone through the details - Repasar los detalles con alguien.
to purchase - Comprar.
to be covered by a warranty - Tener garanta.
to assist someone in something - Ayudar a alguien en algo.
warranty period Periodo de garanta.
203
to purchase an extended warranty - Comprar una ampliacin de la garanta.

from the day of instalment - Desde el da de la instalacin.
rather high - Ms bien caro.
I must say I expected the price to be lower. - Crea que el precio sera inferior.
What price did you have in mind? - Sobre cunto dinero estaba pensando?
Actually, I was hoping for some discount. - De hecho, esperaba algn descuento.
Wed be prepared to offer you a better price if you increased your order. Podramos ofrecerle
mejor precio si aumentara el pedido.
to place an order for - Hacer un pedido.
to cover the installation costs - Cubrir los gastos de instalacin.
to do calculations - Hacer clculos.
methods of payment - Formas de pago.
bankers draft - Cheque extendido por el banco.
letter of credit - Carta de crdito.
to suits someone most - Lo que mejor convenga a alguien.
to agree on something - Estar de acuerdo en algo.
c.i.f. (Cost, Insurance, Freight) Coste, Seguro, Flete.
to meet the conditions - Reunir las condiciones.
delivery period - Periodo de entrega.
to take up to thirty days - Tardar hasta 30 das.
Id rather have it in fourteen days. - Me gustara recibirlo en 14 das.
on condition that the payment is due the day after the delivery - Con la condicin de que el pago
sea efectivo el da posterior a la entrega.
to accept a previous offer - Aceptar una oferta anterior.
delivery by c.i.f. standards - c.i.f. Entrega segn la normativa CIF
I think weve covered everything. - Creo que ya lo hemos considerado todo.
Could we just go over what weve agreed on once again? - Podramos otra vez repasar lo que
hemos acordado?
Conversation 13
Shall we get started? - Comenzamos?
We need to discuss... - Tenemos que tratar...
expansion of our agencies - Expansin de nuestras agencias.
Id like to hear your opinions about this. - Me gustara saber vuestras opiniones sobre esto.
As you both know... - Como ambos sabis...
all over the world - por todo el mundo.
so far - Por ahora.
to focus somebodys attention mainly on... - Concentrar la atencin de alguien principalmente en...
Its time we thought about... - Va siendo hora de pensar en
to access the European Union (EU) - Entrar en la Unin Europea.
Any views on this? - Qu pensis sobre esto?
I totally agree. - Estoy totalmente de acuerdo.
to have something in mind - Tener algo en mente.
a number of options - un nmero de opciones.
to consider - Considerar.
the most promising - Lo ms prometedor.
You may be right, but... - Puedes tener razn, pero
The more the better. - Cuanto ms, mejor.
I dont agree with that at all. - No estoy de acuerdo con eso en absoluto.
according to segn...
the European Trademark Regulation - Normativa Europea sobre Marcas Comerciales.
to run a business - Llevar un negocio.
lets say - digamos.
Youve got a point there. - Tienes razn.
204
next item on the agenda - siguiente punto de la agenda.

What exactly do you mean? - Qu quieres decir exactamente?
either... or... - bien...o....
to invest in - invertir en
chain of shops - cadena de tiendas.
to distribute - distribuir.
How do you feel about this? - Qu te parece?
in my opinion - en mi opinin
on the other hand... - por otra parte...
it seems to be - parece ser.
way of getting customers - forma de hacer clientes
Ill have to sleep on it. - Tendr que pensarlo.
pros and cons - pros y contras.
to think things over - pensar bien las cosas
Why dont we arrange a meeting? - Por qu no fijamos una reunin?
Conversation 14
Can you put me through to Accountancy? - Me puede poner con el departamento de contabilidad?
Putting you through. - Le pongo.
Im calling about the invoice I was supposed to get some time ago but its still not here. - Le
llamo por una factura que debera haber recibido hace algn tiempo y an no me ha llegado.
Thats correct. - As es.
It was issued on 15th March. - Fue emitida el 15 de marzo.
by courier - por mensajera.
Would you mind faxing me the content of the invoice? - Le importara enviarme por fax el
contenido de la factura?
Not at all. Ill do it right away. - En absoluto. Ahora mismo lo hago.
Technical Support - Soporte Tcnico.
to work properly - funcionar adecuadamente.
service number - nmero del servicio.
Hold on a second, please. - Un momento, por favor.
What seems to be the problem? - Cul es el problema?
It cuts off connections. - Se corta la comunicacin.
How long has this been going on? - Desde cundo ocurre?
A couple of hours. - Un par de horas.
Our service worker will have a look at it. - Nuestro tcnico lo echar un vistazo.
Do you have any idea how long it might take to repair the fault? - Sabe en cunto tiempo podr
estar reparado el problema?
It depends on the damage. - Depende del dao.
It shouldnt take longer than 24 hours. - No debera tardar ms de 24 horas.
Conversation 15
to brief someone on the companys profile - explicar a alguien el perfil de la compaa.
a wide range - una amplia variedad.
information and communications (I&C) comunicacin.
a leading producer - productor importante
main markets mercados principales
consumer market mercado del consumidor.
Professional I&C business empresa profesional de informacin y comunicacin.
headquarters - oficina central.
regional branches - sucursales regionales
subsidiary - filial
employees empleados.
companys turnover - facturacin de la compaa.
205
approximately - aproximadamente.
to set up (a company) - establecer una empresa.
to gain new markets conseguir nuevos mercados.
to increase sales aumentar las ventas.
to summarise the sales figures - resumir las cifras de ventas.
Have a look at the whiteboard, please. - Miren a la pizarra, por favor.
monthly sales figures by country - cifras de ventas mensuales por pases.
to increase in competition - aumentar la competencia.
to result in - resultar en.
decrease in market shares - disminucin en cuotas de mercado.
sales went down slightly - las ventas bajaron ligeramente.
enhanced products - productos mejorados.
sales have been going up steadily - las ventas han ido subiendo a ritmo constante.
It looks like... - Parece que...
over 5% higher than we predicted - sobre un 5% ms de lo que pronosticamos.
Thats pretty impressive. - Es impresionante.
current projects - proyectos actuales.
W are expanding our activities. - Estamos expandiendo nuestras actividades.
206
GLOSSARY -
Conversation 1
I'm calling about the job offer. - .
the vacancy of Sales Manager -
to be responsible for -
to be obliged to -
to attend a meeting -
to deliver a presentation -
Does this mean travelling a lot? - , ?
to be expected to travel - - ,
to stay overnight -
on a regular basis -
required education -
Bachelor's Degree in Marketing -
it's not obligatory -
to be fluent in speaking -
to have a working knowledge of French -
Anything else I should know? - - ?
the ability to use spreadsheets -
first line management experience -
previous sales experience -

a documented track record -
to submit a CV and a covering letter -
Can I do it online? - ?
How long will I have to wait for a reply? - ?
the preliminary selection -
to be invited to an interview - (
)
You've been most helpful. - / .
Conversation 2
to value flexibility and innovation -
I like the idea of managing more people. - .
to hold a degree -
to have ten years of sales experience in Siemens premises -
Siemensa.
to be promoted -
to work as the Head of the Sales Department -
to enclose a detailed track record with the CV -

to be efficient -
I know how to get things done. - .
to work under pressure -
to avoid getting into 11th hour situations -
salary requirements
based on my track record and qualifications -
the salary range for the position -

to negotiate a compromise on something -
the employment conditions -
207
40-hour working week - 40-

to get a basic salary -
performance-based bonus -
the benefits package -
medical benefits -
employee catering -
company social activities fund -
additional professional insurance -
Conversation 3
to show someone round - ( -) -
This is going to be your office. - .
Down the corridor youll find the General Office. - .
Data Processing room -
the Head of Advertising -
to run a campaign -
after-sales service -
Marketing Department -
Nice to meet you. - .
Its a pleasure - .
Lets move on. - .
Finance and Administration -
initial responsibilities -
in short
to work on a project -
responsibilities and working routine -
to discuss something in detail - -
Conversation 4
to put someone through to - -
extension - ()
speaking -
to make an appointment -
latest offer
to suit someone - -
What day would suit you? - ?
Is 10 a.m. convenient? - 10 ?
to have an appointment -
to fix another time -
Its settled then. - , .
The lines engaged. - .
to leave a message
I should be seeing Mr Makowski tomorrow. - .
Somethings come up. - - .
I wont be able to make it. - .
to reschedule the meeting -
to call someone back -
to confirm the change -
to make sure -
Conversation 5
to have an appointment to see -
to let someone know - -
on the second floor
208
the first door on the left -

to show someone the way - -
the meeting room - -
Come this way, please. - , .
any minute now -
Please, have a seat. - , .
Would you care for a cup of coffee? - ?
Id rather have some tea, if you dont mind. - , .
How do you like it? - ?
Here you are. - .
to be next door
Conversation 6
As I understand it, ... - ...
a call centre -
various departments -
How many extensions are we talking about? - ()
?
But I hope well grow. - .
external lines -
In that case I can offer you two solutions. -
.
capacity ( )
to provide up to 100 extensions - 100
besides - ,
sophisticated features typical of - , ...
however -
a modular structure -
can be expanded by adding new units -
/
flexible and cost-effective -
Forgive my asking... - , ...
reliable - ,
to take full responsibility for... - ...
efficient and ready-to-use -
sales figures -
sold worldwide -
initial offer -
If you dont mind, Id like to think it over. - , .
In two-weeks time. -
Conversation 7
Pretty cold, isnt it? - , ?
Apparently its going to get even colder. - .
be used to something - -
back at home -
capricious weather -
to feel homesick -
It wont take you long to settle down. - .
to order a meal -
Do you mind if I smoke here? - ?
Not at all - : .
a new brand -
to cut down on smoking -
209
Ive been thinking - ...

to participate in Tradeshow -
Why dont we have dinner together? - ?
to get in touch with somebody - -
Conversation 8
to apply for stand space -
to explain the procedure -
to submit a completed registration form -
specification of the exhibited products -

final date for submission -
to choose the location of the stand -
The actual location cant be determined until all planning work has been completed. -
.
Youll be notified of this at a later date. -
.
furnishing for an individual display unit -
In the outer or inner area? ?
basic lighting, a power point and a combined phone/fax machine. -
30 2, , , ,
, .
additional complimentary services -
to provide exhibition passes -
valid for one day
all sorts of advertising materials -
to cover the delivery costs of the exhibits -
Im afraid not. - , .
exhibitor
responsible for placing, assembling and dismantling equipment
,
deadlines -
assembly period -
dismantling period -
charges for a display unit -
a fee per square meter -
media charge - ( , ,
, ..)
discounts -
, 31 5%.
When is the payment due? - ?
participation costs -
Conversation 9
to have a look in the timetable -
What class are you interested in? - ?
Id prefer the morning. - .
to take off - ( )
direct flight -
open return ticket -
Preferably in the afternoon. - .
210
airport tax -
In that case - ...
to book two tickets for Thursday -
to call on the behalf of... - ...
How do you spell that, please? - , , .
to pick up the tickets -
on the day of departure -
By the way -
to make sure the seats are next to each other - ,
What time is the check-in? ?
The latest time for check-in... - ...
Conversation 10
at a height of -
weather conditions -
the sky is clear -
to be airsick -
Ive got a splitting headache. - .
Do you want me to get you a painkiller? - ?
to be behind the schedule -
Whats the weather like? - ?
fairly cold -
luckily -
Would passengers for Air France AF 2146 to Ottawa please proceed to gate number twelve? Air France AF 2146 a 12.
Id like to report a suitcase missing. - .
to come up on the screen -
What does the suitcase look like? - ?
made of leather -
What were the contents? - ?
personal belongings -
temporary inconvenience -
Well let you know as soon as the suitcase is found. -
.
Ill be staying in - ...
Conversation 11
I have a reservation for two single rooms. - .
back rooms overlooking the park -
to sign the visitors book -
Can you tell me how far it is to the Tradeshow Centre? - ,
?
It depends on... - ...
By taxi it will take you only a few minutes. - .
to recommend a restaurant nearby -
three streets away -
strongly recommend -
German cuisine -
We serve till the last customer. - .
And one more thing. - .
Could you give us a wake-up call? - .
Ill see to this, sir. - .
to arrange for a taxi -
Can I have my shirt ironed, please? - ?
211
Ill send a maid to pick it up. - .

Itll be ready within an hour. - e .
Conversation 12
As we agreed, Ive thought over your offer. - ,
.
Lets get down to business. - .
terms of technical support -
to take someone through the details -
to purchase -
to be covered by a warranty -
to assist someone in something - - -
warranty period -
to purchase an extended warranty -
from the day of instalment -
rather high -
I must say I expected the price to be lower. - ,
.
What price did you have in mind? - ?
Actually, I was hoping for some discount. - , .
Wed be prepared to offer you a better price if you increased your order. -
, .
to place an order for -
to cover the installation costs -
to do calculations -
methods of payment -
bankers draft -
letter of credit -
to suits someone most - -
to agree on something - -
c.i.f. (Cost, Insurance, Freight) - ,
to meet the conditions -
delivery period -
to take up to thirty days - 30
Id rather have it in fourteen days. - .
on condition that the payment is due the day after the delivery - ,

to accept a previous offer -
delivery by c.i.f. standards - c.i.f.
I think weve covered everything. - , .
Could we just go over what weve agreed on once again? -
?
Conversation 13
Shall we get started? - ?
We need to discuss... - ...
expansion of our agencies -
Id like to hear your opinions about this. - .
As you both know... - ...
all over the world -
so far -
to focus somebodys attention mainly on... -
...
Its time we thought about... - ...
212
to access the European Union (EU) -

Any views on this? - ?
I totally agree. - .
to have something in mind - -
a number of options -
to consider -
the most promising -
You may be right, but... - , ...
The more the better. - , .
I dont agree with that at all. - .
according to - ...
the European Trademark Regulation -
to run a business -
lets say -
Youve got a point there. - .
next item on the agenda -
What exactly do you mean? - ?
either... or... - ......
to invest in -
chain of shops -
to distribute -
How do you feel about this? - ?
in my opinion - -
on the other hand... - ...
it seems to be -
way of getting customers -
Ill have to sleep on it. - .
pros and cons -
to think things over -
Why dont we arrange a meeting? - ?
Conversation 14
Can you put me through to Accountancy? - ?
Putting you through. - .
Im calling about the invoice I was supposed to get some time ago but its still not here. -
, - ,
.
Thats correct. - .
It was issued on 15th March. - 15 .
by courier -
Would you mind faxing me the content of the invoice? -
?
Not at all. Ill do it right away. - . .
Technical Support -
to work properly -
service number -
Hold on a second, please. - .
What seems to be the problem? - ?
It cuts off connections. - .
How long has this been going on? - ?
A couple of hours. - .
Our service worker will have a look at it. - .
Do you have any idea how long it might take to repair the fault? -
?
213
It depends on the damage. - .

It shouldnt take longer than 24 hours. - 24 .
Conversation 15
to brief someone on the companys profile - -
a wide range -
information and communications (I&C) -
a leading producer -
main markets -
consumer market -
Professional I&C business -
headquarters -
regional branches -
subsidiary -
employees -
companys turnover -
approximately -
to set up (a company) - ( )
to gain new markets -
to increase sales -
to summarise the sales figures -
Have a look at the whiteboard, please. - , , .
monthly sales figures by country -
to increase in competition -
to result in -
decrease in market shares -
sales went down slightly -
enhanced products -
sales have been going up steadily -
It looks like... - , ...
over 5% higher than we predicted - 5% ,
Thats pretty impressive. - .
current projects -
W are expanding our activities. -
214
4. Grammar Tenses
LESSON ONE
PRESENT SIMPLE
1
Exercise one. Listen to the conversation.

-
Mary, tell me about your typical day

Well. I usually get up at 7
Do you like getting up early in the morning?
No, I dont. I hate it. Then I go to the bathroom and have a shower.
Yes. What then?
Then I get dressed and have breakfast with my parents.
Does your mother work?
Yes, she does.
What does she do?
She is a nurse. She has a part-time job in the hospital.
What time do you go to school?
I usually leave at about 7.40.
How do you get to school?
My father drives me to school every day.
What do you do after school?
I do my homework after lunch and sometimes I help Mum with the shopping or
something.
Do you meet your friends in the evenings?
We dont meet every day but we always chat on the computer.
Exercise two. Repeat the positive statements.

-
I usually get up at 7.
I go to the bathroom and have a
shower.
I enjoy listening to music.
Exercise three. Repeat the negative statements.

-
I dont like getting up early.

We dont meet every day.
My mother doesnt work at school.
215
My mother has a part-time job.

My father drives me to school
every day.
We always chat on the computer.
He doesnt stay at home in the

morning.
They dont go to school by bus.
Grammar Tenses
Exercise four. Say how you and your family spend the weekends. After each example you
will hear another possible statement. Follow the instructions.
4
1. Say if you get up early at the weekend.
...
I dont get up early at the weekend.
2. Say what you usually have for breakfast.
...
I usually have toast and coffee for breakfast.
3. Say if you and your family go to the swimming pool every Saturday.
...
We dont go to the swimming pool every Saturday.
4. Say if your parents often go out in the evenings.
...
They often go out in the evenings.
5. Say if your grandmother visits you every Sunday.
...
My grandmother doesnt visit us every Sunday.
6. Say if she often watches TV in the evenings.
...
She often watches TV in the evenings.
Exercise five. Repeat the questions and the short answers.
-
Do you like playing computer

games?
Yes, I do.
Do you like getting up early?
No, I dont.
Does your mother work?
Yes, she does.
Does your father stay at home?

No, he doesnt.
What time do you go to school?
How do you get to school?
What does your mother do?
Where does your father work?
Exercise six. Ask your friends some questions about their everyday routine. After each
example you will hear a correct question. Follow the instructions.
6
1. Ask what time they get up.
What time do you get up?

2. Ask if they have breakfast at home.
Do you have breakfast at home?

216
Grammar Tenses
3. Ask when they start work?
When do you start work?

4. Ask if their friend works in the same office.
Does your friend work in the same office?

5. Ask where their friend does the shopping.
Where does your friend do the shopping?
LESSON TWO
PRESENT CONTINUOUS
7

-
Hello. This is Ann. Can I speak to John?

Speaking. Hi Ann.
John, what are you doing now?
Im waiting for Betty and Susan. Theyre doing the shopping in the supermarket.
What time are they coming back?
In an hour, I think. Why are you asking?
I need your advice. Im trying to mend my bicycle but Ive got some problems
OK. But I can only help you in the evening. Now were preparing for tomorrows
party.
Are you doing anything special?
Not really.
Is Tom helping you?
Yes, he is.
What is he doing?
He is tidying up the flat.
Oh! How many people are coming?
I dont know yet. Jane is calling everybody and checking.
I see. Tell me if I can help you with anything.
OK. See you in the evening. Ill look you up at 7.00. Is that OK?

-
Im waiting for Betty and Susan.

He is tidying up the flat.
She is calling everybody.
We are preparing for tomorrows party.
Theyre doing the shopping in the supermarket.
217
Grammar Tenses

-
Im not doing anything special.

She isnt working now.
John isnt helping Ann now.
We arent doing the shopping.
They arent coming to the party.
Exercise four. Say what you and your friends are doing at the moment. After each example
you will hear another possible statement. Follow the instructions.
10
1. You are doing exercises at the moment. Say what you are learning.
...
Im learning English at the moment.
2. Say if you are attending classes at school.
...
Im not attending classes at school.
3. Your friend is at work. Say if she is playing on the computer now.
...
She isnt playing on the computer now.
4. She is very busy in the office. Say what she is doing.
...
She is working.
5. Your friends are on holiday in the capital of England. Say which town they are
visiting.
...
They are visiting London.
-
Are you doing anything special?

No, Im not.
Is Tom helping you?
Yes, he is.
Is Ann helping them?
No, she isnt.
11
Are they doing the shopping?

Yes, they are.
Why are you asking?
What is he doing?
When is she visiting her parents?
What time are they coming back?
12
1. Ask your friend what shes doing.
What are you doing?

218
Grammar Tenses
2. Ask her if she is preparing dinner.
Are you preparing dinner?

3. Ask her if somebody is helping her.
Is anybody helping you?

4. Ask what time the guests are coming.
.
What time are the guests coming?
5. Ask if the guests are staying for the weekend.
Are they staying for the weekend?
LESSON THREE SIMPLE PAST

13

-
John, how did you spend your holiday last year?

I went to Greece with Robert.
Did you travel by plane?
No, we didnt. We travelled by car and the journey was very tiring.
Did you have a break?
Yes, we did. We spent a night at a campsite.
Where was it?
In the south of Austria.
Was it very expensive?
Yes, it was. But they had discounts for students.
What about Greece? Where did you stay?
We booked a room at the seaside.
How far was it from the beach?
Not very. About 100 metres.
Great. Did Robert go diving with you in the sea?
No, he didnt. He preferred windsurfing.
You werent bored, then.
We didnt have time to be bored. We met two fantastic girls.
Were they Greek?
Yes, they were.
Were they also on holiday there?
Yes, they were. We spent a great time together.
219
Grammar Tenses

-
The journey was very tiring.

She was Greek.
They were very friendly.
We went to Greece with Robert.
He travelled by car.
I booked a room at the seaside.
They had discounts for students.

-
14
15
I wasnt bored.
It wasnt far from the beach.
They werent at work.
I didnt have time to be bored.
He didnt go diving.
We didnt stay in a hotel.
Exercise four. Talk about your last holiday. After each example you will hear another
possible statement. Follow the instructions.
16
1. You went to Italy by plane and the journey was pleasant. Say if you were tired.
...
I wasnt tired.
2. You booked a room through the Internet. Say where.
...
I booked a room in a hotel.
3. The weather was very hot. Say if it rained.
...
It didnt rain.
4. You met some fantastic people from Rome. Say if they were Italian.
...
They were Italian.
5. You like water sports. Say if you went windsurfing together.
...
We went windsurfing together.
220
Grammar Tenses

-

Yes, it was.
Were you bored?
No, I wasnt.
Did you travel by car?
Yes, we did.
17
Did Robert go diving with you?

No, he didnt.
How long were you on holiday?
Where did they stay?
How far was it from the beach?
What did you do?
Exercise six. Ask your friend some questions about his school trip. After each example you
will hear a correct question. Follow the instructions.
18
1. Ask if they went on a school trip last year.
...
Did you go on a school trip last year?
2. Ask if they travelled by train.
...
Did you travel by train?
3. Ask where they stayed.
...
Where did you stay?
4. Ask if it was far away from the station.
...
Was it far from the station?
5. Ask how long they were there.
...
How long were you there?
LESSON FOUR PRESENT PERFECT

19

-
Susan. What about our preparations for the conference?

We have already sent the invitations to the clients.
Have you printed the brochures?
No, I havent. Chris hasnt finished the article yet.
OK. Has the secretary booked the hotel for the guests?
Yes, she has. We have received 158 replies so far, so I have decided to book 180
rooms.
Where have you booked the rooms?
221
Grammar Tenses
In the Ibis Hotel. Its not far from the conference centre.
OK. What about food and drink?
The Marketing Department has taken on the catering firm, so they will look after
everything.
How long have they been on the market?
For two years. They have already been checked. I think it was during a Christmas
party.
OK. See you later.

-
I have already sent the invitations.

We have received a lot of replies so far.
She has booked the hotel.
The Marketing Department has taken on the catering firm.
They have already been checked.

-
20
21
I havent printed the brochures yet.

We havent received all the replies.
He hasnt finished the article yet.
They havent chosen the menu yet.
He hasnt decided yet.
Exercise four. Talk about the Browns preparations for their wedding anniversary using
the verbs given. After each example you will hear another possible statement. Follow the
instructions.
22
1. Talk about the guests.
(to invite)
They have invited the guests.

2. Talk about the restaurant.
(to book)
They have booked the restaurant.

3. Talk about the menu.
(to choose)
They have chosen the menu.
222
Grammar Tenses
4. Talk about the flowers for Mrs. Brown.

(to order)
Mr Brown has ordered the flowers for Mrs Brown.

5. Talk about a dress for Mrs Brown.
(to buy)
...
Mrs Brown has bought a long dress.
-
Have you decided yet?

Yes, we have.
No, we havent.
Has the secretary booked the hotel
for the guests?
Yes, she has.
Has Chris finished the article?
23
No, he hasnt.
How many replies have you
received so far?
Where has the secretary booked the
rooms?
How long have they been on the
market?
Exercise six. Ask your friend about his preparations for the birthday party. After each
24
1. Ask how many people he has invited.
How many people have you invited?

2. Ask if he has sent the invitations.
Have you sent the invitations?

3. Ask if he has already chosen the club.
Have you chosen the club yet?

4. Ask where he has ordered the food and drink.
Where have you ordered the food and drink?

5. Ask if he has taken on a band to play live music.
Have you taken on a band to play live music?
223
Grammar Tenses
LESSON FIVE
FUTURE FORMS - plans and decisions

25

-
Robert, Im going to do the shopping. What do we need?

We havent got enough cheese and milk.
Yes, I know. Im going to buy cheese, milk, cornflakes and tea. Have we got enough
sugar?
Wait. Ill check Yes, thats OK. Are you going to buy any fruit and vegetables?
Yes, I am. But Im not going to buy any sweets this time.
Pity. What about mineral water?
I completely forgot about it. Right, Ill get several bottles of water. Is that all?
I think so.
But Im afraid I havent got enough money.
Dont worry. Ill give you some. How much do you need?
About 30.
OK. Is Rebecca going to visit us?
Yes, she is. She is going to tell us about her new project at work.
But, Im quite busy today.
OK. Ill phone her and tell her not to come today.

-
Im going to do the shopping.

He is going to buy cheese and milk.
She is going to tell us about her new project at work.
Ill check.
Ill phone her.
Well give you the money.

-
26
Im not going to buy any sweets this time.

She isnt going to visit us today.
They arent going to spend the weekend in the mountains.
I wont come.
She wont answer your questions.
224
27
Grammar Tenses
Exercise four. You are going to tidy up your flat tomorrow. Talk about your plans using the
verbs given. After each example you will hear another possible statement. Follow the
instructions.
28
1. The windows are very dirty.
...
Im going to clean the windows.
(to clean)
2. The clothes need ironing.
Im going to iron the clothes.
(to iron)
3. There are plenty of old newspapers on the floor.
Im going to throw away the newspapers.
(to throw away)
4. There are a lot of dirty dishes in the kitchen.
Im going to wash up.
(to wash up)
5. The books are in a mess on the bookshelves.
Im going to tidy the books on the bookshelves.
(to tidy)

-
Are you going to buy any fruit or

vegetables?
Yes, I am.
Is Rebecca going to visit us?
Yes, she is.
Are they going to spend the
evening together?
No, they arent.
29
What are you going to do

tomorrow?
What time is she going to come?
When are they going to do the
shopping?
Exercise six. Ask your friend some questions about his plans for the weekend. After each
30
1. Ask what he is going to do on Saturday.
...
What are you going to do on Saturday?
2. Ask who he is going to visit in the afternoon.
Who are you going to visit in the afternoon?
225
Grammar Tenses
3. Ask if he is going to have a birthday party.
Are you going to have a birthday party?

4. Ask if his friends are going to organise a day-trip to the seaside.
Are your friends going to organise a day-trip to the seaside?

5. Ask where they are going to spend Sunday.
...
Where are they going to spend Sunday?
LESSON SIX
FUTURE FORMS - predictions,

requests, promises
31

-
Mary, you are finishing University soon. What are you thinking of doing?
I have almost finished my Masters Thesis so its going to be ready soon.
What about the final examination?
I dont know yet. Maybe Ill take it at the end of June. It depends on the Professor.
What then? Are you planning a holiday?
Well, Ive received a job offer as a guide from a travel agency. Its going to be a twoweek trip to Italy.
A good way of spending time. Will you send me a postcard?
I promise, I will.
What about your career plans?
I hope Ill find an interesting job in advertising. Im afraid I wont earn much money
at the beginning but perhaps it will change later.
Good idea. Have you sent the applications yet?
A few. Im having an interview tomorrow so its going to be a difficult day.
Good luck, then!
Exercise two. Repeat the positive and negative statements.

-
Its going to be ready soon.

Its going to be a two-week trip to Italy.
Its not going to be an easy day.
Maybe Ill take the exam at the end of June.
I hope Ill find an interesting job.
I wont earn much money.
It wont change later.
226
32
Grammar Tenses
Exercise three. Talk about things that are sure to happen in the nearest future using to be
going to and the verbs given. After each example you will hear another possible statement.
33
1. Look at the sky. Its very dark and cloudy.
...
Its going to rain.
(to rain)
2. Look at that small boy sitting on the high fence.
Hes going to fall down.
(to fall down)
3. Look at the weather forecast for today. 30 C all over the country.
(to be a hot day)

Its going to be a hot day.
4. Look at this car. Its speeding up.
Its going to crash.
(to crash)
5. Look at Mary. She is pregnant.
She is going to have a baby.
(to have a baby)
Exercise four. Make predictions with will about the peoples future using the
information given. After each example you will hear another possible statement. Follow the
instructions.
34
1. Sandra likes dancing a lot. Do you think she will have a party or go to a
restaurant tomorrow?
...
I think she will have a party.
2. Martha isnt a good student. She doesnt learn enough. Do you think she will pass
the exams?
I dont think she will pass the exams.

3. The Browns are having a wonderful holiday in the mountains. Do you think they
will return tomorrow or next week?
I think they will return next week.

4. We have very little petrol in the car. Do you think we will manage to get to the
station? Its quite far away.
I dont think you will get to the station.
227
Grammar Tenses
5. Michaels bedroom is in a complete mess. Do you think hell get into trouble
when his parents come?
I think he will.
-
Will you send me a postcard?

Yes, I will.
Will she pass the exams?
No, she wont.
35
When will they return?

Where will he work?
How much will she earn?
What will they do?
Exercise six. Ask questions about the future. After each example you will hear a correct
question. Follow the instructions.
36
1. Tom is often late from work. Ask about tomorrow.
...
Will he be late tomorrow?
2. This summer is very rainy. Ask about next weekend.
Will it rain next weekend?

3. Mary usually spends her holiday abroad. Ask about her next holiday.
Where will she go for her next holiday?

4. Ann and Peter want to get married. Ask when?
When will they get married?

5. The Smiths want to buy a new house. Ask about the location.
...
Where will they buy the house?
228
Grammar Tenses
LESSON SEVEN
PAST CONTINUOUS
37

-
Ann, what were you doing yesterday at 3? I phoned you and you didnt answer.
Oh! I was at the school picnic at the seaside.
What was the weather like?
The sun was shining, a warm wind was blowing and it was really nice.
What was the programme of the picnic? Did you play any sports or just swim in the
sea and sunbathe?
We did a lot of things. While one group was windsurfing with the instructor, others
were playing beach volleyball. And our team won the final match. It was great!
Congratulations! Was the headmaster with you?
Yes. We were sitting at the fire when he came and started the School Festival of Sea
Songs.
Did you take part?
No, of course not. When they were singing I was painting a big poster with the arts
teacher. We were still working on it when it suddenly started to rain and so we had to
leave quickly.
38

-
The sun was shining.

The wind was blowing.
I was painting a big poster.
We were windsurfing with the instructor.
Others were playing beach volleyball.
They were singing.
39

-
It wasnt raining.
I wasnt singing during the Festival.
The instructor wasnt sailing.
We werent reading books.
They werent playing tennis.
Exercise four. Talk about last Saturday using the verbs given. After each example you will
hear a correct statement. Follow the instructions.
40
1. Talk about the weather. It was a cold day.
...
It was snowing all day.
229
(to snow)
Grammar Tenses
2. At 10 in the morning you were at home. Say what you were doing.
...
(to clean up)
I was cleaning up the flat.
3. Then you went out and met your cousin. Say what you were doing then.
...
(to do the shopping)
We were doing the shopping.
4. You like science fiction films. Say what you were doing with your friend all
afternoon.
...
(to watch)
We were watching science fiction films.
5. In the evening your parents invited some guests. Say what they were doing when
the door bell rang.
...
(to lay the table)
They were laying the table.
-
Was the sun shining?

Yes, it was.
Were you playing football?
No, I wasnt.
Were you windsurfing?
41
Yes, we were.
Were they singing at the fire?
No, they werent.
What were you doing at 2 oclock?
Where were they sitting?
42
1. Ask if they were swimming in the sea.
Were you swimming in the sea?

2. Ask if they were sitting on the beach.
Were you sitting on the beach?

3. Ask if the teacher was playing volleyball with them.
Was the teacher playing volleyball?

4. Ask what the headmaster was doing.
What was the headmaster doing?

5. Ask where they were windsurfing.
Where were you windsurfing?

230
Grammar Tenses
LESSON EIGHT
PAST PERFECT
43
Exercise one. Listen to the text.

Last weekend we visited London. We spent
only three days in the town so we had
planned everything carefully before the
trip. My friend had booked two rooms in a
hotel in Kensington, near the Underground
station. I had bought the plane tickets and
checked the communication service from
Gatwick Airport to the centre. Before we
reached the hotel we had already travelled
by a Southern Line train to Victoria Station
and then taken the Underground to West
Brompton.
There are a lot of places worth visiting in

London so before we went sightseeing we
had already studied the guides and travel
brochures. In the evening we went to the
theatre in Leicester Square to see a famous
musical. They had sold nearly all the
tickets before the early afternoon but
luckily we managed to get some at the last
moment.
Our weekend in London was really
fascinating.

-
We had planned everything before the trip.

My friend had booked two rooms in the hotel.
I had bought the plane tickets.
We had travelled by train to Victoria Station.
They had sold nearly all the tickets.

-
44
45
We hadnt booked the apartment.

I hadnt rented a car.
We hadnt travelled by bus.
She hadnt read a book.
They hadnt bought the tickets for the cinema.
Exercise four. Talk about the arrangements you had made before you went on a weekend
trip to Paris. After each example you will hear another possible statement. Follow the
instructions.
46
1. You travelled by car with your friends. Say if you had booked the plane tickets.
...
We hadnt booked the plane tickets.
2. You rented an apartment through the Internet. Say if you had checked the
prices.
...
We had checked the prices on the Internet.
231
Grammar Tenses
3. You went sightseeing in Paris. Say if you had bought a guide book.
...
I had bought a guide book.
4. You went on a boat trip along the River Seine. Say if they had sold all the tickets
before.
...
They hadnt sold all the tickets before.
5. This was your friends first visit in France. Say if they had ever seen Paris before.
They hadnt seen Paris before.
47

-
Had you planned your trip?

Yes, I had.
Had she booked the hotel?
No, she hadnt.
Had they sold the tickets?
Yes, they had.

Had they seen Paris before?
No, they hadnt.
Which places had they visited?
Where had they booked the room?
Exercise six. Ask about the following situations using suggested time expressions typical of
the Past Perfect. After each example you will hear a correct question. Follow the
instructions.
48
1. Julie came back home very late.
Had she come back home by midnight?
(by midnight)
2. Tom didnt study much last year.
Had he studied before the exams?
(before the exams)
3. Ann did her homework in the afternoon but she wanted to watch a film on TV.
(by the time the film started)

Had she finished by the time the film started?
4. Tom visited Australia last month.
Had he been to Australia before?
(before)
5. Mary wrote many articles for our local newspaper.
How many articles had she written by 2005?
(by 2005)
232
Grammar Tenses
LESSON NINE

49

-
John, Ive heard that you have been working on interesting projects at your school.
Thats right. Depending on the class you attend, the students have been learning new
things in the field. You know, practical knowledge is the best!
What have you been doing then?
The students in the science class have been growing plants in the school greenhouse.
Has the science teacher been helping them?
Yes, a little. She has been assisting them and checking if everything is OK.
What about the others?
The history class has been making a film about the history of our little town.
Great idea! Who has been supporting them?
The town authorities have been organising meetings with famous people from the
town. The students have been interviewing them and filming the significant places in
the town.
Sounds interesting
Yes. Theyve even been working during the weekends to finish it this year.
50

-
I have been working on an interesting project.

The history class has been making a film.
The teacher has been assisting them.
We have been painting the school corridors.
They have been working during the weekends.
51

-
We havent been growing plants.

I havent been cleaning the flat today.
She hasnt been working all day.
He hasnt been learning .all holiday.
They havent been living in the country all their lives.
Exercise four. Talk about the pupils preparations for the school party and say what they
have been doing for a week using the verbs given. After each example you will hear a
correct statement. Follow the instructions.
52
1. The school hall is very old and ugly.
...
The pupils have been decorating the hall.
233
(to decorate)
Grammar Tenses
2. The school area was very dirty.

...
The pupils have been cleaning the school area.
(to clean)
3. They want some extra costumes for the party.
They have been preparing the costumes.
(to prepare)
4. Mark is a disc jockey.

...
He has been choosing the music.
(to choose the music)
5. The school theatre has to prepare a performance.

...
They have been writing sketches.
(to write sketches)

-
Have you been working on a

history project?
Yes, I have.
Has the teacher been helping them?
No, she hasnt.
Has he been choosing the music?
Yes, he has.
53
Have they been preparing the

costumes?
No, they havent.
What have you been doing?
How long have you been working
on this?
Exercise six. Compare the Present Perfect and Present Perfect Continuous. Ask questions
about the peoples jobs. Ask how long they have been doing them and then ask about the
effects. After each example you will hear a correct question. Follow the instructions. 54
1. John is a writer.
Ask how long?
How long has he been writing books?
Ask how many books?
How many books has he written?
2. Barbara is an actress.
Ask how long?
How long has she been appearing in

films?
Ask how many films?
How many films has she appeared in?
3. Rebecca and Tom are computer

programmers.
Ask how long?
How long have they been writing

programs?
Ask how many programs?
How many programs have they

written?
234
Grammar Tenses
4. Jerry is a painter.
Ask how long?
How long has he been painting?
LESSON TEN
Ask how many pictures?
How many pictures has he painted?

55
Exercise one. Listen to the text.

Yesterday had been a terrible day for
Peter. He was very tired as he had been
working hard all day. In the evening he
had had another meeting with his clients so
he had had to drive to the centre again. He
had only been driving for 10 minutes when
he remembered that he had left his
briefcase at home. He turned his car
around and went home again to collect it.

When he finally appeared at the meeting he
was five minutes late but the clients hadnt
come yet. He had been waiting for half an
hour when they phoned to say they
couldnt come after all. That made him
really furious as it was far too much for
one day.
56

-
I had been waiting for half an hour.

He had been driving for 10 minutes.
She had been working hard all day.
We had been living in England for 10 years.
They had been watching TV all evening.
57

-
I hadnt been driving long when the car broke down.

He hadnt been working all day.
They hadnt been waiting long before the departure.
Exercise four. Talk about the Smith family waiting for their guests to arrive yesterday
evening. Say what they had been doing for the last few hours before the guests came using
the verbs given. After each example you will hear another possible statement. Follow the
instructions.
58
1. Mrs Smith was in the kitchen preparing dinner.
...
She had been cooking dinner.
235
(to cook)
Grammar Tenses
2. Mr Smith was busy doing the housework.

...
He had been cleaning the house.
(to clean)
3. The children were in their bedroom in front of the TV.

...
They had been watching TV.
(to watch)
4. Grandma was in the garden looking after the flowers.
She had been watering the flowers.
(to water)
5. Grandfather was in the garage.

...
He had been repairing a motorbike.
(to repair a motorbike)

-
59
Had you been watching films on TV?

Yes, I had.
Had he been cooking?
No, he hadnt.
How long had you been waiting before the flight?
What had you been reading?
Where had you been looking around?
How long had you been talking on the phone?
Exercise six. After many years the Browns family had to move to France. Ask about their
life in Brighton before they left. After each example you will hear a correct question.
60
1. Ask about the period of time they spent in Brighton.
How long had they been living in Brighton?

2. Ask about Mr Browns work.
Where had he been working?

3. Ask about Mrs Browns studies.
What had she been studying?

4. Ask about the childrens school.
Which school had they been going to?

5. Ask about learning French.
Had they been learning French before.

236
Grammar Tenses - Appendix
APPENDIX - GRAMMAR & VOCABULARY

LESSON ONE
PRESENT SIMPLE
PRESENT SIMPLE - temps utilis pour dcrire des activits habituelles, se rptant rgulirement
ou qui durent de faon continue dans notre vie.
Glossaire
usually
a part-time job
always
dhabitude
un travail temps partiel
toujours
to drive
to chat
conduire une voiture ou

quelquun
discuter
Le prsent simple dans les phrases affirmatives se forme avec la version de base du verbe, par
exemple : I get dressed and have breakfast. la 3me personne du singulier, il convient
dajouter la terminaison-s ou-es, par exemple : He works in the centre.
Le prsent simple dans les phrases ngatives se forme en insrant dont devant la version de base
du verbe, par exemple : We dont meet every day. la 3me personne du singulier, il
convient dinsrer doesn't, par exemple : She doesnt work in the afternoon.
Les questions fermes (rponse affirmative ou ngative) au prsent simple sont prcdes par do,
ou, la troisime personne du singulier does, comme dans Does she work in the centre?. La
rponse est gnralement brve.
Les questions ouvertes, qui servent obtenir une information prcise, sont prcdes par un pronom
interrogatif, par exemple Where does he work?
LESSON TWO
PRESENT CONTINUOUS
PRSENT CONTINU : temps prsent utilis pour mentionner des actions en cours au moment o
lon parle, qui sont en train de se drouler ou qui doivent se drouler prochainement dans le
futur.
Glossaire
Speaking.
advice
to mend
anything
to tidy up
lappareil
un conseil
rparer
quelque chose, nimporte quoi
faire le mnage
yet
to call
to check
to see
to look somebody up
encore
tlphoner
vrifier
ici : comprendre
passer chez quelquun
Le prsent continu dans les phrases affirmatives se forme en ajoutant to be, conjugu la personne
qui convient, au verbe principal avec la terminaison ing, par exemple : She is doing
shopping now.
Le prsent continu dans les phrases ngatives se construit en utilisant la forme ngative du verbe to
be, comme dans He isnt cleaning the car.
Les questions fermes au prsent continu se forment en insrant au dbut de la phrase lauxiliaireto
be conjugu la personne qui convient, comme dans Are you cleaning the flat now?. La
rponse est gnralement brve.
Les questions ouvertes, qui servent obtenir une information prcise, sont prcdes par le pronom
interrogatif qui convient, par exemple What are you doing?
237
LESSON THREE PAST SIMPLE (le prtrit simple)

Le prtrit simple (simple past) est utilis pour parler dactions finies dans le pass, et dont la dure
nous est gnralement connue.
Glossaire
to have a break
discounts
to book a room
to go diving
faire une pause

des rductions
rserver une chambre
faire de la plonge
prfrer
ennuy
dans ce cas
to prefer
bored
then
Le prtrit simple dans les phrases affirmatives se forme en ajoutant aux verbes rguliers la
terminaison -ed, par exemple They travelled by car. Si le verbe est irrgulier, il convient
dutiliser sa forme conjugue au pass, comme dans I had a great time during my holidays.
Le verbeto be au prtrit simple doit tre conjugu la personne qui convient.
TO BE IN THE PAST
I
was
you
were
he/she/it
was
we
you
they
were
were
were
Le prtrit simple dans les phrases ngatives se forme en insrant didnt devant la version de base
du verbe, par exemple : I didnt have time to be bored. Les phrases ngatives contenant le
verbe to be au pass se construisent en ajoutantnot la forme conjugue du verbe, was
ou were, comme dans It wasnt far from the beach.
Les questions fermes (rponse affirmative ou ngative) au prtrit simple sont prcdes par did,
comme dans Did you travel by car? Le verbe principal, pour sa part, est linfinitif.
Les questions ouvertes doivent tre prcdes par un pronom interrogatif, par exemple Where did
you spend the night?
Les formes was et were du verbe to be au prtrit simple sont places au dbut dans les
questions, comme dans Was it very expensive?
LESSON FOUR
PRESENT PERFECT
Le PRESENT PERFECT : temps utilis pour parler dactions finies, dont les effets sont visibles au
moment de la conversation, ou ont un rapport avec celle-ci. On ne dit pas quand laction a
eu lieu mais on peut prciser combien de temps elle a dur.
Glossaire
an invitation
a brochure
to receive
a reply
to take on
une invitation
une brochure
recevoir
une rponse
employer
une entreprise de catering

soccuper de
tout
sur le march
the catering firm

to look after
everything
on the market
Le present perfect dans les phrases affirmatives se forme en ajoutant lauxiliaire have, conjugu
la personne qui convient, au verbe rgulier avec la terminaison -ed, par exemple : We have
received 158 replies so far. Si le verbe est irrgulier, il convient dutiliser la forme adquate
de son participe pass, comme dans We have already sent the invitations.
TO HAVE IN THE PRESENT
I
have
(ve)
you
have
(ve)
he/she/it
has
(s)
we
you
they
238
have
have
have
(ve)
(ve)
(ve)
Le present perfect dans les phrases ngatives se construit en utilisant la forme ngative de lauxiliaire
have suivi du verbe rgulier avec la terminaison ed ou du verbe irrgulier au participe
pass, comme dans We havent chosen the hotel yet.
Les questions fermes au present perfect se forment en insrant au dbut de la phrase lauxiliaire
have conjugu la personne qui convient, comme dans Have you printed the brochures?
interrogatif qui convient, par exemple Where have you booked the rooms?
LESSON FIVE
FUTURE FORMS - projets et dcisions
LEXPRESSION DU FUTUR
to be going to - construction utilise pour parler dactions dcides lavance
Future Simple (will + verbe linfinitif) - temps utilis lorsque la dcision
dentreprendre une action est prise soudainement, au cours de la conversation
Glossaire
Im going to
to need
cornflakes
enough
je vais + verbe linfinitif / jai

lintention de
avoir besoin de
des cornflakes
assez
pity
forgot
to get
several
to worry
dommage
the Past form of forget - oublier
ici : prendre
plusieurs
sinquiter
La construction to be going to dans les phrases affirmatives se forme en insrant dabord to be,
conjugu la personne qui convient, suivi de going to puis du verbe la forme de base,
comme dans She is going to visit her mother.
Au futur simple, will est suivi du verbe la forme de base toutes les personnes, par exemple Ill
give you some money.
La construction to be going to dans les phrases ngatives utilise la forme ngative du verbe to be
, comme dans He isnt going to clean the car.
Au futur simple, wont est suivi du verbe la forme de base par exemple I wont lend you any
money.
Les questions fermes avec la construction to be going to se forment en insrant au dbut de la
phrase lauxiliaire to be conjugu la personne qui convient, comme dans Are you going to clean
the flat?
interrogatif qui convient, par exemple What are you going to do in the evening?
LESSON SIX FUTURE FORMS - prvisions, demandes, promesses

LEXPRESSION DU FUTUR
to be going to - construction utilise pour parler dactions qui vont probablement se
drouler dans un futur proche
Future Simple (will + verbe linfinitif) - temps utilis pour prvoir que quelque chose
va se drouler dans le futur, pour promettre ou demander quelque chose
Glossaire
Master Thesis
to depend on
a job offer
a two-week trip
un travail de matrise, une

matrise
dpendre de
une offre demploi
un voyage de deux semaine
to promise
advertising
sent
an application
an interview
239
promettre
une publicit
the Past form of send - envoyer
une lettre de motivation
un entretien dembauche
Les questions fermes au future simple se forment en insrant au dbut de la phrase

lauxiliairewill, comme dans Will you check it?.
interrogatif qui convient, par exemple When will you check it?
LESSON SEVEN
PAST CONTINUOUS
PAST CONTINUOUS - temps pass utilis quand on parle dune action qui a dur en continu un
moment donn du pass ou dune action qui a dur dans le pass jusqu ce quune autre
action vienne linterrompre.
Glossaire
to blow
to sunbathe
a headmaster
won
souffler
bronzer
un directeur dcole
the Past form of win - gagner
to take part
a poster
the arts teacher
participer
une affiche
un prof de dessin
Le past continuous dans les phrases affirmatives se forme laide de lauxiliaire to be, conjugu
au pass la personne qui convient, et du verbe principal avec la terminaison ing, par
exemple : I was sleeping yesterday at 7.
Le past continuous dans les phrases ngatives se construit en utilisant la forme ngative du verbe to
be au pass comme dans I wasnt singing.
Les questions fermes au past continuous se forment en insrant au dbut de la phrase le verbe
was ou were, comme dans Were you watching TV?
interrogatif, par exemple What were you watching all afternoon?
LESSON EIGHT
PAST PERFECT
PAST PERFECT - temps pass utilis lorsquune action sest droul avant un moment donn du
pass ou avant que ne se droule une autre action. Le past perfect est utilis pour exprimer
laction antrieure et le prtrit simple pour laction postrieure.
Glossaire
The Underground
communication service
to reach
to be worth
go sightseeing
le mtro
le service des transport
atteindre
valoir
visiter
a guide
nearly
luckily
to manage
at the last moment
un guide
presque
heureusement
arriver faire quelque chose
au dernier moment
Le past perfect dans les phrases affirmatives se forme en ajoutant lauxiliaire had au verbe
rgulier avec la terminaison ed, par exemple : We had already studied the guides. Si le
verbe est irrgulier, il convient dutiliser la forme adquate de son participe pass, comme
dans I had taken the Underground.
Le past perfect dans les phrases ngatives se construit en utilisant la forme ngative de lauxiliaire
had suivi du verbe rgulier avec la terminaison ed ou du verbe irrgulier au participe
pass, comme dans I hadnt checked the timetable before the trip.
Les questions fermes au present perfect se forment en insrant au dbut de la phrase lauxiliaire
had, comme dans Had you booked the tickets?
interrogatif, par exemple What rooms had they booked before the trip?
240
LESSON NINE
PRESENT PERFECT CONTINUOUS - temps utilis lorsquune action a commenc dans le pass,
quelle dure encore quand on en parle, ou, si elle a fini, que ses effets sont visibles au
moment o lon parle. Est galement utilis lorsquune action commence dans le pass
sest rpte plusieurs fois.
Glossaire
to depend on
to attend
in the field
to grow
a greenhouse
dpendre de
assister
en pratique
cultiver
une serre
a little
to assist
the town authorities
significant
un peu
aider
les autorits locales
important
Le present perfect continuous dans les phrases affirmatives se forme laide de lauxiliaire have,
conjugu la personne qui convient, suivi de been et du verbe principal avec la
terminaison ing, par exemple : We have been learning English for years.
Le present perfect continuous dans les phrases ngatives se construit en utilisant la forme ngative de
lauxiliaire have la forme qui convient, comme dans He hasnt been running for weeks.
Les questions fermes au present perfect continuous se forment en insrant au dbut de la phrase
lauxiliaire have, comme dans Have they been preparing the food?
interrogatif, par exemple What music has he been choosing?
Si lon compare le present perfect et le present perfect continuous, il convient de noter quils
semploient dans des contextes diffrents. Le present perfect continuous permet de souligner quune
action dure un certains laps de temps tandis que le present perfect met laccent sur le rsultat de cette
dernire.
LESSON TEN
PAST PERFECT CONTINUOUS - temps pass utilis lorsquune action dure en continu
avant une autre action du pass, galement lorsque ses effets sont observables dans
un moment ultrieur du pass.
Glossaire
terrible
to remember
a briefcase
to turn around
to collect
terrible
se souvenir de
une serviette
faire demi-tour
ramasser
to appear
yet
for half an hour
after all
to make sb furious
apparatre
encore
depuis une demi-heure
aprs tout
rendre quelquun furieux
Le past perfect continuous dans les phrases affirmatives se forme laide de lauxiliaire had, suivi
de been et du verbe principal avec la terminaison ing, par exemple : I had been working
all morning.
Le past perfect continuous dans les phrases ngatives se construit en utilisant la forme ngative de
lauxiliaire had, comme dans I hadnt been studying before the exam last year.
Les questions fermes au present perfect continuous se forment en insrant au dbut de la phrase
lauxiliaire had, comme dans Had he been repairing his car?
interrogatif, par exemple How long had you been working there?
241
LESSON ONE
PRESENT SIMPLE
PRESENT SIMPLE - mit dieser Zeit werden gewhnliche Handlungen ausgedrckt, die wiederholt
bzw. generell in unserem Leben stattfinden.
Wrterbuch
usually
a part-time job
always
gewhnlich
Halbtagsjob
immer
to drive
to chat
Auto fahren, fahren,

bringen
plaudern, sich unterhalten
AUSSAGESTZE im Present Simple bilden wir mit Hilfe des Infinitivs in seiner Grundform, z.B. I
get dressed and have breakfast. In der 3. Person Singular wird an das Verb die Endung -s
bzw. -es angehngt, z.B. He works in the centre.
VERNEINUNG im Present Simple erreichen wir mit Hilfe von dont vor der Grundform des
Verbes, z.B. We dont meet every day. Fr die 3. Person Singular steht doesn't, z.B.
She doesnt work in the afternoon.
FRAGEN - Entscheidungsfragen im Present Simple beginnen mit do oder does in der 3. Person
Singular, z.B. Does she work in the centre? Auf so formulierte Fragen antwortet man
gewhnlich ganz kurz.
Wollen wir nach Einzelheiten fragen, beginnen wir unsere Frage mit einem entsprechenden
Fragewort z.B. Where does he work?
LESSON TWO
PRESENT CONTINUOUS
PRESENT CONTINUOUS - Mit dieser Zeitform werden Handlungen ausgedrckt, die im Moment
des Sprechens stattfinden, gerade jetzt passieren bzw. bereits fr die Zukunft vereinbarte
Handlungen.
Diese Zeitform gibt es im Deutschen nicht. Es handelt sich um die Verlaufsform der
Gegenwart. Sie betont den Ablauf einer Handlung.
Wrterbuch
Speaking.
advice
to mend
anything
to tidy up
am Telefon
der Rat/Ratschlag
reparieren
etwas, irgendetwas
aufrumen
noch
klingeln, telefonieren
prfen
hier: verstehen
vorbei schauen, jdn.
unerwartet besuchen
yet
to call
to check
to see
to look somebody up
AUSSAGESTZE im Present Continuous werden mit Hilfe vom Verb to be in entsprechender

Form und dem Infinitiv des Hauptverbes mit der Endung -ing, z.B. She is doing shopping
now. gebildet.
TO BE IN THE PRESENT
I
am
(m)
you
are
(re)
he/she/it
is
(s)
we
you
they
are
are
are
(re)
(re)
(re)
VERNEINUNG im Present Continuous erreichen wir mit Hilfe der Negation not zwischen der
konjugierten Form von be und dem Verb in der ing-Form, z.B. He isnt cleaning the car.
242
FRAGEN im Present Continuous werden durch Stellenwechsel gebildet, d.h. das Hilfsverb to be
wird in entsprechender Form an den Satzanfang gestellt, z.B. Are you cleaning the flat
now?. Auf so formulierte Fragen antworten wir gewhnlich ganz kurz. Wollen wir nach
Einzelheiten fragen, beginnen wir den Satz mit einem entsprechenden Fragewort, z.B. What
are you doing?

SIMPLE PAST - diese Zeitform drckt Handlungen aus, die in der Vergangenheit abgeschlossen
sind und hufig wissen wir, wann sie abgeschlossen wurden.
Wrterbuch
to have a break
discounts
to book a room
to go diving
Pause haben/machen
Ermigung
das Zimmer reservieren
tauchen
vorziehen, etw. lieber

haben
gelangweilt
dann
to prefer
bored
then
AUSSAGESTZE im Simple Past werden mit Hilfe der Endung ed gebildet , die einfach an das
Verb angehngt wird (bei regelmigen Verben), z.B. They travelled by car. Bei
unregelmigen Verben wird die entsprechende Form des Hauptverbes in der Vergangenheit
verwendet (2. Verbform, 2. Spalte der Liste der unregelmigen Verben) z.B. I had a great
time during my holidays.
Das Verb to be wird im Simple Past konjugiert.
TO BE IN THE PAST
I
was
you
were
he/she/it
was
we
you
they
were
were
were
VERNEINUNG im Simple Past erreichen wir durch die Negation didnt vor dem Hauptverb in
seiner Grundform, z.B. I didnt have time to be bored. Die Verneinung mit dem Verb to
be in der Vergangenheit bilden wir mit Hilfe der Negation not, die wir der entsprechenden
Form des Verbes was bzw. were anhngen, z.B. It wasnt far from the beach.
FRAGEN, Entscheidungsfragen im Simple Past werden mit Hilfe vom Verb did gebildet, das am
Satzanfang steht, z.B. Did you travel by car? Das Hauptverb steht im Fragesatz in seiner
Infinitivform.
Wollen wir nach Einzelheiten fragen, beginnen wir unsere Frage mit einem entsprechenden
Fragewort, z.B. Where did you spend the night? In Fragen mit dem Verb to be steht im
Simple Past das Verb was, were am Satzanfang, z.B. Was it very expensive?
LESSON FOUR
PRESENT PERFECT
PRESENT PERFECT - diese Zeitform wird fr Handlungen verwendet, die in der Vergangenheit
stattgefunden haben und die entweder selbst oder in ihrer Wirkung in die Gegenwart
reichen bzw. mit dem Gegenstand des Gesprches verbunden sind. Der Zeitpunkt des
Geschehens wird dabei nicht angegeben, wir knnen nur angeben, wie lange die Handlung
gedauert hat.
Achtung! Diese Zeitform entspricht nicht dem deutschen Perfekt!
Wrterbuch
an invitation
a brochure
to receive
a reply
the catering firm
die Einladung
die Broschre
bekommen, erhalten
die Antwort
die Cateringfirma
to take on
to look after
everything
on the market
243
jdn. beschftigen,
anstellen
sich beschftigen mit
alles
auf dem Markt
AUSSAGESTZE im Present Perfect werden hnlich wie im deutschen Perfekt gebildet. Als
Hilfsverb tritt nur have auf und in der entsprechenden Form - das regulre Verb mit der
Endung -ed, z.B. We have received 158 replies so far. Bei unregelmigen Verben wird
die dritte Grundform Past Participle (Partizip II) z.B. We have already sent the invitations.
verwendet.
VERNEINUNG im Present Perfect wird durch Negation des Hilfsverbs have vor dem
regelmigen Verb mit der Endung-ed bzw. der dritten Grundform des unregelmigen
Verbs, z.B. We havent chosen the hotel yet. erreicht.
I
have
(ve)
you
have
(ve)
he/she/it
has
(s)
we
you
they
have
have
have
(ve)
(ve)
(ve)
FRAGEN- Um eine Frage zu bilden, vertauscht man - so wie im Deutschen - die Position des
Hilfsverbs have in entsprechender Form mit dem Nomen (du hast - hast du), z.B. Have
you printed the brochures?
Wollen wir nach Einzelheiten fragen, benutzen wir das entsprechende Fragewort am
Satzanfang, z.B. Where have you booked the rooms?
LESSON FIVE
FUTURE FORMS - Plne und Entscheidungen
FUTURE FORMS - die Zukunft kann man ausdrcken mit Hilfe von:
to be going to - die Struktur, die wir verwenden, wenn wir ber frher geplante
Handlungen sprechen.
Future Simple (will mit Infinitiv) - diese Zeitform wird verwendet, wenn wir uns pltzlich
whrend des Gesprchs fr etwas entscheiden.
Wrterbuch
Im going to
to need
cornflakes
enough
pity
ich habe vor

brauchen
Cornflakes
genug
Schade
forgot
to get
several
to worry
the Past form of forget - vergessen

(Vergangenheitsform: verga)
hier: nehmen
ein paar
sich Sorgen machen
AUSSAGESTZE mit der Struktur to be going to werden mit dem Hilfsverb to be in

entsprechender Form am Satzanfang und dem Verb in seiner Grundform nach going to,
z.B. She is going to visit her mother., gebildet.
Im Future Simple wird das Verb in allen Personen nach will in seiner Grundform
verwendet, z.B. Ill give you some money.
VERNEINUNG der Struktur to be going to erreichen wir durch Negation des Verbs to be, z.B.
He isnt going to clean the car.
Im Future Simple wird die Negation wont vor dem Verb in der Grundform benutzt, z.B. I
wont lend you any money.
FRAGEN, ENTSCHEIDUNGSFRAGEN mit der Struktur to be going to werden durch
Stellenwechsel gebildet. d.h. das Hilfsverb wird in entsprechender Form an den Satzanfang
gestellt, z.B. np. Are you going to clean the flat?
Ergnzungsfragen beginnen immer mit einem entsprechenden Fragewort, z.B. What are you
going to do in the evening?
244
LESSON SIX FUTURE FORMS - Vermutung, Bitten, Versprechungen

FUTURE FORMS - Strukturen zum Ausdruck der Zukunft:
to be going to - wenn wir ber etwas sprechen, was sicher in nchster Zukunft stattfinden
wird.
Future Simple (will mit Infinitiv) - diese Zeitform benutzen wir, wenn wir vermuten, dass
etwas in Zukunft passieren wird, wenn wir jdm. etwas versprechen bzw. jdn. um etwas
bitten.
Wrterbuch
Master Thesis
to depend on
a job offer
a two-week trip
to promise
die Magisterarbeit
abhngig sein von...
das Arbeitsangebot
der Ausflug fr zwei
Wochen
versprechen
advertising
sent
an application
an interview
die Werbung
the Past form of send senden, abschicken
(Vergangenheitsform)
die Bewerbung
hier: das
Vorstellungsgesprch
ENTSCHEIDUNGSFRAGEN im Future Simple werden durch Stellenwechsel gebildet, d.h. das

Hilfsverb will wird an den Satzanfang gestellt, z.B. Will you check it?
Wollen wir nach Einzelheiten fragen, beginnen wir den Satz mit einem entsprechenden
Fragewort, z.B. When will you check it?
LESSON SEVEN
PAST CONTINUOUS
PAST CONTINUOUS - drckt eine fortlaufende Ttigkeit zu einem bestimmten Zeitpunkt in der
Vergangenheit sowie eine Ttigkeit aus, die in der Vergangenheit so lange andauerte, bis sie
von einer anderen Ttigkeit unterbrochen wurde.
Wrterbuch
to blow
to sunbathe
a headmaster
to take part
wehen
sich sonnen
der Direktor
teilnehmen
won
a poster
the arts teacher
the Past form of win - gewinnen

(Vergangenheitsform)
das Plakat
der Kunstlehrer
AUSSAGESTZE im Past Continuous werden mit Hilfe vom Hilfsverb to be in entsprechender

Vergangenheitsform und dem Hauptverb mit der Endung-ing gebildet, z.B. I was sleeping
yesterday at 7.
VERNEINUNG im Past Continuous wird durch Negation des Hilfsverbs to be in der
Vergangenheit erreicht, z.B. I wasnt singing.
FRAGEN, Entscheidungsfragen im Past Continuous werden so wie im Deutschen durch den
Stellenwechsel gebildet. Was bzw. were werden an den Satzanfang gestellt, z.B. Were
you watching TV?
Wollen wir nach Einzelheiten fragen, so beginnen wir unsere Fragen mit einem
entsprechenden Fragewort, z.B. What were you watching all afternoon?
LESSON EIGHT
PAST PERFECT
PAST PERFECT - Diese Zeitform beschreibt eine Ttigkeit vor einem bestimmten Moment in der
Vergangenheit. Im Past Perfect steht auch die Ttigkeit, die abgeschlossen wurde, bevor
eine andere Ttigkeit begann. Past Perfect drckt die Vorvergangenheit aus, d.h. eine
Ttigkeit, die frher vollbracht wurde, und Past Simple steht fr die spter vollbrachte
Ttigkeit.
245
Wrterbuch
The Underground
to reach
worth
go sightseeing
die U-Bahn
Verkehrsverbindungen
ankommen
warte, wert
besichtigen
a guide
nearly
luckily
to manage
at the last moment
der Reisefhrer/Stadtfhrer
beinahe
zum Glck
schaffen
in letzter Minute
AUSSAGESTZE im Past Perfect werden so wie im deutschen Plusquamperfekt gebildet, d.h. mit
dem Hilfsverb had und dem regelmigen Verb mit der Endung -ed, z.B. We had
already studied the guides. Bei unregelmigen Verben verwenden wir die dritte Form des
Verbs, d.h. Past Participle (Partizip Perfekt), z.B. I had taken the Underground.
VERNEINUNG im Past Perfect erreichen wir durch Negation des Hilfsverbs had vor dem
regelmigen Verb mit der Endung-ed bzw. vor der dritten Form des unregelmigen
Verbs, z.B. I hadnt checked the timetable before the trip.
FRAGEN - Entscheidungsfragen im Past Perfect werden so wie im Deutschen durch Stellenwechsel
gebildet, d.h. das Hilfsverb had wird an den Satzanfang gestellt, z.B. Had you booked the
tickets?
Wollen wir nach Einzelheiten fragen (bei Ergnzungsfragen) beginnen wir die Frage mit
einem entsprechenden Fragewort, z.B. What rooms had they booked before the trip?
LESSON NINE
PRESENT PERFECT CONTINUOUS - wird verwendet, wenn eine Ttigkeit beschrieben wird, die
in der Vergangenheit begonnen hat und ohne Unterbrechung bis jetzt andauert, bzw. wenn
sie beendet ist, aber ihre Folgen aktuell sichtbar sind. Diese Zeitform verwenden wir auch,
wenn sich die in der Vergangenheit begonnene Ttigkeit mehrmals wiederholte.
Wrterbuch
to depend on
to attend
in the field
to grow
a greenhouse
abhngig sein von

teilnehmen
in der Praxis
betreiben
das Treibhaus
a little
to assist
significant
ein bisschen
helfen
die Stadtbehrde
bedeutend
AUSSAGESTZE im Present Perfect Continuous werden mit dem Hilfsverb have in

entsprechender Form, dem Verb been und dem Hauptverb mit der Endung-ing gebildet,
z.B. We have been learning English for years.
VERNEINUNG im Present Perfect Continuous erreichen wir durch Negation des Hilfsverbs have
in entsprechender Form, z.B. He hasnt been running for weeks.
FRAGEN - Entscheidungfragen im Present Perfect Continuous werden durch Stellenwechsel gebildet,
d.h. das Hilfsverb have wird an den Satzanfang gestellt, z.B. Have they been preparing
the food? Wollen wir nhere Informationen bekommen (bei Ergnzungsfragen), beginnen wir
unsere Frage mit einem entsprechenden Fragewort, z.B. What music has he been
choosing?
Es ist wichtig, den Unterschied zwischen der Anwendung von Present Perfect und Present Perfect
Continuous zu verstehen. Present Perfect Continuous wird zur Betonung der Dauer einer
Ttigkeit ber einen gewissen Zeitraum hinweg verwendet, dagegen Present Perfect - zur
Betonung des Resultates.
246
LESSON TEN
PAST PERFECT CONTINUOUS - diese Zeitform wird verwendet, wenn ausgedrckt werden
soll, dass eine Ttigkeit eine Zeit lang ununterbrochen andauerte, bevor eine andere
Ttigkeit in der Vergangenheit eintrat, auch wenn ihre Folgen zu einem spterem Zeitpunkt
in der Vergangenheit sprbar waren.
Wrterbuch
terrible
to remember
a briefcase
to turn around
to collect
frchterlich
sich erinnern
die Aktentasche, die Mappe
umkehren
sammeln
to appear
yet
for half an hour
after all
to make sb furious
erscheinen, auftauchen
noch
seit einer halben Stunde
jedoch
jdn. wtend machen
AUSSAGESTZE im Past Perfect Continuous werden mit dem Hilfsverb had, dem Verb been
und dem Hauptverb mit der Endung -ing gebildet, z.B. I had been working all morning.
VERNEINUNG im Past Perfect Continuous erreichen wir durch Negation des Hilfsverbs had, z.B.
I hadnt been studying before the exam last year.
FRAGEN - Entscheidungsfragen im Past Perfect Continuous werden genauso wie im Deutschen
durch Stellenwechsel gebildet, d.h. das Hilfsverb had wird an den Satzanfang gestellt, z.B.
Had he been repairing his car?
Wollen wir genauere Informationen bekommen (bei Ergnzungsfragen), beginnen wir unsere
Frage mit einem entsprechenden Fragewort, z.B. How long had you been working there?
247
LESSON ONE
PRESENT SIMPLE
PRESENT SIMPLE
usually
a part-time job
to drive
always
to chat
I
get dressed and have breakfast.
-s
-es He works in the centre.
dontWe
dont meet
every day.
doesn'tShe
doesnt work in the afternoon.
do
doesDoes she work in

the centre?
Where does he work?
LESSON TWO
PRESENT CONTINUOUS
PRESENT CONTINUOUS
Speaking.
advice
to mend
anything
to tidy up
yet
to call
to check
to see
to look sb up
be-ing
She is doing shopping now.

I
am
(m)
you
are
(re)
he/she/it
is
(s)
we
you
they
248
are
are
are
(re)
(re)
(re)
beHe
isnt cleaning the car.
be
Are you cleaning the flat now?
What are you doing?

SIMPLE PAST
to have a break
discounts
to book a room
to go diving
to prefer
bored
then
-ed
dThey travelled by car
I had a great time during my holidays

be
TO BE IN THE PAST
I
was
you
were
he/she/it
was
we
you
they
were
were
were
didnt
I didnt have time to be bored.

bewas
werenotIt wasnt far from the
beach.
didDid
you travel by
car?
Where did you spend
the night?
bewaswere
249
LESSON FOUR
PRESENT PERFECT
PRESENT PERFECT
an invitation
a brochure
to receive
a reply
to take on
the catering firm

to look after
everything
on the market
have[has]
-edWe have received 158 replies so far.
158(Past
Participle)
I
have
(ve)
you
have
(ve)
he/she/it
has
(s)
we
you
they
have
have
have
(ve)
(ve)
(ve)
have
not
not
have[has]
haven't,
has
nothasn't
-ed(Past
Participle)
We havent chosen the hotel yet.
Have you
have[has]
printed the brochures?

Where have you booked
the rooms?
LESSON FIVE
FUTURE FORMS
FUTURE FORMS
to be going to
Future Simple
will
Im going to
to need
cornflakes
enough
pity
forgot
to get
several
to worry
250
forget
to
be going tobegoing
toShe is going to visit her
mother.
willI
ll give you some money.
to
be going
tobeHe isnt going

to clean the car.
wontI wont
lend you any money.
be going
to
tobeAre you
going to clean the flat?
What are you
going to do in the evening?
LESSON SIX FUTURE FORMS przewidywanie, proby, obietnice
FUTURE FORMS
to be going to
Future Simple
will
Master Thesis
to depend on
a job offer
a two-week trip
to promise
advertising
sent
an application
an interview
CM
send
willWill you check it?
When will you check it?
LESSON SEVEN
PAST CONTINUOUS
PAST CONTINUOUS
251
to blow
to sunbathe
a headmaster
won
win
to take part
a poster
the arts teacher
be-ing
I was sleeping yesterday at 7.
wasnt
beI
singing.
waswereWere you
watching TV?
What were you watching
all afternoon?
LESSON EIGHT PAST PERFECT

PAST PERFECT
The Underground
to reach
worth
go sightseeing
a guide
nearly
luckily
to manage
at the last moment
had
edWe had already studied the guides.
(Past
Participle)I had taken the Underground.
nothad
hadnt
-ed(Past
Participle)I hadnt checked the timetable before the trip.
hadHad you booked the tickets?
What rooms had they

booked before the trip?
252
LESSON NINE
to depend on
to attend
in the field
to grow
a greenhouse
a little
to assist
the town
authorities
significant
have(has)beening
We have been learning English for years.
nothave(has)
(He
hasnt been running for weeks. )
they
have(has)Have
been preparing the food?
What music has he been choosing?
LESSON TEN
terrible
to remember
a briefcase
to turn around
to collect
to appear
yet
for half an hour
after all
to make
somebody furious
had+been+-ingI
had been working all morning.

hadI
hadnt been
studying before the exam last year.
253
ha
had
hadHad he been repairing his
car?
How long had you been
working there?
LESSON ONE
PRESENT SIMPLE
PRESENT SIMPLE - czas uywany, gdy opisujemy czynnoci zwyczajowe, powtarzajce si

regularnie lub trwajce stale w naszym yciu.
Sowniczek
usually
a part-time job
always
zwykle
praca na p etatu
zawsze
jedzi samochodem,
odwie kogo
plotkowa, rozmawia
to drive
to chat
ZDANIA TWIERDZCE w czasie Present Simple tworzymy uywajc czasownika w formie

podstawowej, np. I get dressed and have breakfast. W zdaniach w 3 osobie liczby
pojedynczej do czasownika dodajemy kocwk -s lub -es, np. He works in the centre.
ZDANIA PRZECZCE w czasie Present Simple tworzymy dodajc przed czasownikiem w formie
podstawowej dont, np. We dont meet every day. W zdaniach w 3 osobie liczby
pojedynczej wstawiamy doesn't, np. She doesnt work in the afternoon.
PYTANIA oglne w czasie Present Simple tumaczone w jzyku polskim czy...? tworzymy
zaczynajc zdanie od sowa: do, a w 3 osobie liczby pojedynczej od does, np. Does she
work in the centre? Na tak postawione pytanie najczciej udzielamy krtkiej odpowiedzi.
Jeeli chcemy uzyska szczegow informacj, pytanie zaczynamy od zaimka pytajcego, np.
Where does he work?
LESSON TWO
PRESENT CONTINUOUS
PRESENT CONTINUOUS - Czas teraniejszy uywany, gdy mwimy o czynnociach, ktre

wykonywane s w chwili mwienia, dziej si obecnie lub s zaplanowane w najbliszej
przyszoci.
Sowniczek
Speaking.
advice
to mend
anything
to tidy up
Przy telefonie.
rada
naprawi
co, cokolwiek
sprzta
jeszcze
dzwoni
sprawdzi
tu: rozumie
wpa do kogo
yet
to call
to check
to see
to look somebody up
ZDANIA TWIERDZCE w czasie Present Continuous tworzymy dodajc do czasownika to be w

odpowiedniej formie czasownik gwny z kocwk -ing, np. She is doing shopping now.
I
am
(m)
you
are
(re)
he/she/it
is
(s)
we
you
they
254
are
are
are
(re)
(re)
(re)
ZDANIA PRZECZCE w czasie Present Continuous tworzymy przy uyciu przeczcej

czasownika to be, np. He isnt cleaning the car.
formy
PYTANIA czy? w czasie Present Continuous tworzymy przestawiajc na pocztek zdania

czasownik posikowy to be w odpowiedniej formie, np. Are you cleaning the flat now?.
Na tak postawione pytanie najczciej udzielamy krtkiej odpowiedzi. Gdy chcemy zada
szczegowe pytanie, zdanie zaczynamy od odpowiedniego zaimka pytajcego, np. What are
you doing?

SIMPLE PAST - czas uywany, gdy mwimy o czynnociach, ktre zostay zakoczone w przeszoci i
czsto znany jest czas ich wykonania.
Sowniczek
to have a break
discounts
to book a room
to go diving
mie przerw
zniki
zarezerwowa pokj
nurkowa
wole
znudzony
w takim razie
to prefer
bored
then
ZDANIA TWIERDZCE w czasie Simple Past tworzymy dodajc do czasownikw regularnych

kocwk -ed, np. They travelled by car. W przypadku czasownikw nieregularnych
naley uy odpowiedniej formy tego czasownika w czasie przeszym, np. I had a great time
during my holidays.
Czasownik to be w czasie Simple Past odmienia si przez osoby.
TO BE IN THE PAST
I
was
you
were
he/she/it
was
we
you
they
were
were
were
ZDANIA PRZECZCE w czasie Simple Past tworzymy poprzedzajc czasownik w formie

podstawowej przeczeniem didnt, np. I didnt have time to be bored. Zdania przeczce z
czasownikiem to be w czasie przeszym tworzymy dodajc not do odpowiedniej dla danej
osoby formy czasownika was lub were, np. It wasnt far from the beach.
PYTANIA oglne czy w czasie Simple Past tworzymy wstawiajc czasownik did na pocztku
zdania, np. Did you travel by car? Natomiast czasownik gwny w zdaniu pytajcym
uywany jest w formie bezokolicznika.
Pytania szczegowe wymagaj uycia zaimka pytajcego na pocztku pytania, np. Where
did you spend the night? W pytaniach z czasownikiem to be w czasie Simple Past
czasownik was, were przestawiany jest na pocztek zdania, np. Was it very expensive?
LESSON FOUR
PRESENT PERFECT
PRESENT PERFECT - czas uywany, gdy mwimy o czynnociach wykonanych, ktrych efekt
widoczny jest obecnie, bd maj zwizek z przedmiotem rozmowy. Nie mwimy, kiedy
czynno miaa miejsce, moemy jedynie poda, jak dugo trwa.
Sowniczek
an invitation
a brochure
to receive
a reply
to take on
zaproszenie
broszura
otrzyma
odpowied
zatrudni
the catering firm

to look after
everything
on the market
255
firma cateringowa
zajc si
wszystko
na rynku
ZDANIA TWIERDZCE w czasie Present Perfect tworzymy dodajc do czasownika posikowego

have w odpowiedniej formie czasownik regularny z kocwk -ed, np. We have
received 158 replies so far. W przypadku czasownikw nieregularnych, naley uy tzw.
trzeciej formy czasownika, czyli Past Participle, np. We have already sent the
invitations.
I
have
(ve)
you
have
(ve)
he/she/it
has
(s)
we
you
they
have
have
have
(ve)
(ve)
(ve)
ZDANIA PRZECZCE w czasie Present Perfect tworzymy uywajc przeczcej formy czasownika
posikowego have przed czasownikiem regularnym z kocwk -ed lub trzeci form
czasownika nieregularnego, np. We havent chosen the hotel yet.
PYTANIA oglne czy? w czasie Present Perfect tworzymy przestawiajc na pocztek zdania
czasownik posikowy have w odpowiedniej formie, np. Have you printed the brochures?
Gdy chcemy zada szczegowe pytanie, zdanie zaczynamy od odpowiedniego zaimka
pytajcego, np. Where have you booked the rooms?
LESSON FIVE
FUTURE FORMS - plans and decisions
FUTURE FORMS - formy wyraania przyszoci:

to be going to - konstrukcja uywana, gdy mwimy o czynnociach zaplanowanych
wczeniej.
Future Simple (will z bezokolicznikiem) - czas uywany, gdy decyzja o wykonaniu czynno
podjta zostaje nagle, w trakcie rozmowy.
Sowniczek
Im going to
to need
cornflakes
enough
pity
zamierzam
potrzebowa
patki kukurydziane
do
szkoda
forgot
to get
several
to worry
the Past form of forget zapomnie

tu: wzi
kilka
martwi si
ZDANIA TWIERDZCE z konstrukcj to be going to tworzymy wstawiajc na pocztku

czasownik posikowy to be w odpowiedniej formie, a po going to czasownik w formie
podstawowej, np. She is going to visit her mother.
W czasie Future Simple we wszystkich osobach po will stosujemy czasownik w formie
podstawowej, np. Ill give you some money.
ZDANIA PRZECZCE w konstrukcji to be going to tworzymy przy uyciu przeczcej formy
czasownika to be, np. He isnt going to clean the car.
W czasie Future Simple uywamy formy przeczcej wont przed czasownikiem w formie
podstawowej, np. I wont lend you any money.
PYTANIA oglne czy? w konstrukcji to be going to tworzymy przestawiajc na pocztek
zdania czasownik posikowy to be w odpowiedniej formie, np. Are you going to clean the
flat?
pytajcego, np. What are you going to do in the evening?
256
LESSON SIX
FUTURE FORMS - predictions, requests, promises
FUTURE FORMS - formy wyraania przyszoci:

to be going to - konstrukcja uywana, gdy mwimy o czym, co na pewno zdarzy si w
bliskiej przyszoci.
Future Simple (will z bezokolicznikiem) - czas uywany, gdy przewidujemy, e co wydarzy
si w przyszoci, gdy co obiecujemy lub zwracamy si z prob.
Sowniczek
Master Thesis
to depend on
a job offer
a two-week trip
to promise
praca magisterska
zalee od
oferta pracy
wycieczka 2 tygodniowa
obiecywa
advertising
sent
an application
an interview
reklama
the Past form of send wysya
podanie
rozmowa, tu: w sprawie
pracy
PYTANIA oglne czy? w czasie Future Simple tworzymy przestawiajc na pocztek zdania
czasownik posikowy will, np. Will you check it?.
pytajcego, np. When will you check it?
LESSON SEVEN
PAST CONTINUOUS
PAST CONTINUOUS - czas przeszy uywany, gdy mwimy o czynnoci, ktra trwaa nieprzerwanie
w okrelonym momencie w przeszoci oraz o czynnoci, ktra trwaa w przeszoci a do
momentu, gdy inna czynno j przerwaa.
Sowniczek
to blow
to sunbathe
a headmaster
to take part
wia
opala si
dyrektor
bra udzia
won
a poster
the arts teacher
the Past form of win wygra

plakat
nauczyciel plastyki
ZDANIA TWIERDZCE w czasie Past Continuous tworzymy za pomoc czasownika posikowego

to be w odpowiedniej formie w czasie przeszym i czasownika gwnego z kocwk -ing,
np. I was sleeping yesterday at 7.
ZDANIE PRZECZCE w czasie Past Continuous tworzymy przy uyciu przeczcej formy czasownika
to be w czasie przeszym, np. I wasnt singing.
PYTANIA oglne w czasie Past Continuous tumaczone w jzyku polskim czy...? tworzymy
przestawiajc czasownik was lub were na pocztek zdania, np. Were you watching TV?
What were you watching all afternoon?
LESSON EIGHT
PAST PERFECT
PAST PERFECT - czas przeszy uywany, gdy dana czynno w przeszoci odbya si przed
konkretnym momentem w przeszoci lub zanim rozpocza si inna czynno. Czas Past
Perfect uywany jest dla wyraenia czynnoci wczeniejszej a czas Past Simple dla okrelenia
czynnoci pniejszej.
257
Sowniczek
The Underground
to reach
worth
go sightseeing
metro
poczenia
komunikacyjne
dotrze
warte
zwiedza
a guide
nearly
luckily
to manage
at the last moment
przewodnik
prawie
na szczcie
zdoa
w ostatniej chwili
ZDANIA TWIERDZCE w czasie Past Perfect tworzymy dodajc do czasownika posikowego had
czasownik regularny z kocwk -ed, np. We had already studied the guides. W
przypadku czasownikw nieregularnych naley uy tzw. trzeciej formy czasownika, czyli
Past Participle, np. I had taken the Underground.
ZADANIA PRZECZCE w czasie Past Perfect tworzymy stosujc przeczc form czasownika
posikowego had przed czasownikiem regularnym z kocwk -ed lub trzeci form
czasownika nieregularnego, np. I hadnt checked the timetable before the trip.
PYTANIA oglne w czasie Past Perfect tumaczone w jzyku polskim czy...? tworzymy
przestawiajc czasownik had na pocztek zdania, np. Had you booked the tickets?
What rooms had they booked before the trip?
LESSON NINE
PRESENT PERFECT CONTINUOUS - czas uywany, gdy dana czynno rozpocza si w

przeszoci, nadal trwa, gdy o niej mwimy lub jeli si zakoczya, to jej skutki widoczne s w
chwili obecnej. Czas uywany jest rwnie, gdy czynno rozpoczta w przeszoci
wielokrotnie si powtarzaa.
Sowniczek
to depend on
to attend
in the field
to grow
a greenhouse
zalee od
uczestniczy
w praktyce
uprawia
szklarnia
a little
to assist
significant
troch
wspiera, pomaga
wadze miasta
znaczce
ZDANIA TWIERDZCE w czasie Present Perfect Continuous tworzymy dodajc do czasownika

posikowego have w odpowiedniej formie czasownik been oraz czasownik gwny z
kocwk -ing, np. We have been learning English for years.
ZDANIA PRZECZCE w czasie Present Perfect Continuous tworzymy stosujc przeczc form
czasownika posikowego have w odpowiedniej formie, np. He hasnt been running for
weeks.
PYTANIA oglne w czasie Present Perfect Continuous tumaczone w jzyku polskim czy...?
tworzymy przestawiajc czasownik posikowy have na pocztek zdania, np. Have they
been preparing the food? Jeeli chcemy uzyska szczegow informacj, pytanie zaczynamy
od zaimka pytajcego, np. What music has he been choosing?
Porwnujc czasy Present Perfect i Present Perfect Continuous naley zwrci uwag na rnic w
ich zastosowaniu. Czasu Present Perfect Continuous uywamy, aby podkreli trwanie
czynnoci przez pewien okres czasu, natomiast uywajc czasu Present Perfect zwracamy
uwag na rezultat danej czynnoci.
258
LESSON TEN
PAST PERFECT CONTINUOUS - czas przeszy uywany, gdy dana czynno trwaa nieprzerwanie
przed inn czynnoci w przeszoci, rwnie gdy jej skutki dao si odczu w pniejszym
momencie w przeszoci.
Sowniczek
terrible
to remember
a briefcase
to turn around
to collect
okropny
przypomnie
teczka
zawrci
zbiera, zabra
to appear
yet
for half an hour
after all
to make somebody
furious
pojawi si
jeszcze
od godz.
jednak
rozwcieczy kogo
ZDANIA TWIERDZCE w czasie Past Perfect Continuous tworzymy dodajc do czasownika

posikowego had czasownik been oraz czasownik gwny z kocwk -ing, np. I had
been working all morning.
ZDANIA PRZECZCE w czasie Past Perfect Continuous tworzymy stosujc przeczc form
czasownika posikowego had, np. I hadnt been studying before the exam last year.
PYTANIA oglne w czasie Past Perfect Continuous tumaczone w jzyku polskim czy...? tworzymy
przestawiajc czasownik posikowy had na pocztek zdania, np. Had he been repairing
his car?
How long had you been working there?
259
LESSON ONE
PRESENT SIMPLE
PRESENT SIMPLE - se usa para expresar estados permanentes, acciones habituales o que se
repiten y para hechos que son siempre ciertos.
Glosario
normalmente
conducir
siempre
usually
to drive
always
empleo/trabajo de media
jornada
charlar, conversar
a part-time job
to chat
Las FRASES AFIRMATIVAS que llevan el Present Simple se crean con la forma bsica del
verbo. Por ejemplo: I get dressed and have breakfast. Para la tercera persona del singular, al
verbo se le aade -s o -es. Por ejemplo: He works in the centre.
Las FRASES NEGATIVAS se forman con dont antes del verbo. Por ejemplo: We dont meet
every day. Para la tercera persona del singular se pone doesnt. Por ejemplo: She doesnt work
in the afternoon.
Las PREGUNTAS que llevan Present Simple se forman con do o does (sta ltima para la
tercera persona del singular).
Se pone do o does al comienzo de las preguntas que no comienzan con un adverbio
interrogativo. Por ejemplo: Does she work in the centre? La respuesta a estas preguntas es si o
no. Las preguntas comienzan con adverbios interrogativos si se quiere obtener informacin ms
detallada. Por ejemplo: Where does he work?
LESSON TWO
PRESENT CONTINUOUS
PRESENT CONTINUOUS - se usa para expresar una actividad que est ocurriendo ahora, en el
momento en el que se est hablando. Tambin se usa para expresar una actividad temporal
o una actividad planificada que tendr lugar en el futuro.
Glosario
Speaking.
advice
to mend
anything
to tidy up
Por telfono.
consejo
reparar
cualquier cosa, algo, nada
limpiar, poner orden
yet
to call
to check
to see
to look somebody up
todava, an, pero, sin embargo

llamar, telefonear
comprobar, chequear
aqu: entender
visitar a alguien
Las FRASES AFIRMATIVAS hechas con el Present Continuous se forman con la forma
apropiada del verbo to be ms el gerundio del verbo principal (ing). Por ejemplo: She is doing
shopping now.
I
am
(m)
you
are
(re)
he/she/it
is
(s)
we
you
they
are
are
are
(re)
(re)
(re)
Las FRASES NEGATIVAS se forman con la forma negativa del verbo to be. Por ejemplo: He
isnt cleaning the car.
260
Las PREGUNTAS que llevan el Present Continuous se forman con la forma apropiada del verbo
to be al comienzo de la frase. Por ejemplo: Are you cleaning the flat now? La respuesta a este
tipo de preguntas es si o no. Si se desea obtener una respuesta ms detallada, la pregunta
deber comenzar con un adverbio interrogativo. Por ejemplo: What are you doing?

SIMPLE PAST - se usa para expresar una accin que termin en el pasado, para acciones que se
suceden en una historia y tambin para hablar de situaciones y hbitos pasados.
Glosario
to have a break
discounts
to book a room
tener un descanso,
descansar
descuentos
reservar una habitacin
bucear
preferir
aburrido/aburrida
entonces
to go diving
to prefer
bored
then
Las FRASES AFIRMATIVAS que llevan Past Simple se forman con verbos regulares terminados
en -ed o -d. Por ejemplo: They travelled by car. En el caso de los verbos irregulares,
se usa la forma irregular del verbo en pasado. Por ejemplo: I had a great time during my
holidays. Las formas de los verbos que van en Past Simple es la misma para todas las
personas exceptuando para las del verbo to be.
TO BE IN THE PAST
I
was
you
were
he/she/it
was
we
you
they
were
were
were
Las FRASES NEGATIVAS se forman poniendo didnt antes de la forma infinitiva del verbo. Por
ejemplo: I didnt have time to be bored. Las frases negativas con el verbo to be se
forman con wasnt o werent. Por ejemplo: It wasnt far from the beach.
Las PREGUNTAS hechas con Past Simple se forman con did al comienzo de la frase ms el
infinitivo del verbo principal. Por ejemplo: Did you travel by car? Si se quiere obtener una
respuesta ms detallada, las preguntas debern comenzar con un adverbio interrogativo. Por
ejemplo: Where did you spend the night? Las preguntas con el verbo to be se forman con
was o were al comienzo de la frase. Por ejemplo: Was it very expensive?
LESSON FOUR
PRESENT PERFECT
PRESENT PERFECT - se refiere a acciones que ocurrieron algn tiempo antes de ahora o se refiere
a acciones que comenzaron en el pasado y continan en el momento actual. Tambin se usa
para hablar sobre acciones terminadas recientemente con un resultado visible en el
momento actual.
Glosario
an invitation
a brochure
to receive
a reply
to take on
invitacin
un folleto, un panfleto
recibir
respuesta
aqu: contratar, emplear
the catering firm

to look after
everything
on the market
261
la empresa de catering
cuidar
todo
en el mercado
Las FRASES AFIRMATIVAS que llevan Present Perfect se forman con have/has y el
participio de pasado. Por ejemplo: We have already sent the invitations. El participio de
pasado de los verbos regulares termina en -ed o -d. Por ejemplo: We have received
158 replies so far.
I
have
(ve)
you
have
(ve)
he/she/it
has
(s)
we
you
they
have
have
have
(ve)
(ve)
(ve)
Las FRASES NEGATIVAS se forman con havent/hasnt antes del participio de pasado. Por
ejemplo: We havent chosen the hotel yet.
Las PREGUNTAS que llevan Present Perfect se forman con have/has al comienzo de la frase.
Por ejemplo: Have you printed the brochures? Las preguntas comienzan con un adverbio
interrogativo si se desea obtener informacin ms detallada. Por ejemplo: Where have you
booked the rooms?
LESSON FIVE
FUTURE FORMS plans and decisions
FORMAS VERBALES QUE INDICAN TIEMPO FUTURO

to be going to - se usa para expresar una decisin futura, una intencin o un plan hecho
antes del momento de hablar.
Future Simple (will con el infinitivo) - se usa para expresar una intencin futura o
una decisin hecha en el momento de hablar.
Glosario
Im going to
to need
cornflakes
enough
pity
voy a
necesitar
copos de maz
suficiente, bastante
pena, compadecer
forgot
to get
several
to worry
the Past form of forget

- olvidar
aqu: coger
varios
preocuparse
Las FRASE AFIRMATIVAS que llevan to be going to se forman con la forma apropiada del
verbo to be y el infinitive del verbo. Por ejemplo: She is going to visit her mother. Con el
Future Simple se usa will ms el infinitive sin to. Por ejemplo: Ill give you some
money.
Las FRASES NEGATIVAS con to be going to se forman con la forma negativa del verbo to be
Por ejemplo: He isnt going to clean the car. Con el Future Simple se usa wont ms
el infinitivo sin to. Por ejemplo: I wont lend you any money.
Las PREGUNTAS con to be going to se forman con la forma apropiada del verbo to be al
comienzo de la frase. Por ejemplo: Are you going to clean the flat? Las preguntas
comienzan con un adverbio interrogativo si se quiere obtener informacin ms detallada. Por
ejemplo: What are you going to do in the evening?
262
LESSON SIX
FUTURE FORMS predictions, requests, promises
FORMAS VERBALES QUE INDICAN TIEMPO FUTURO

to be going to - se usa para expresar predicciones basadas en lo que vemos o sabemos,
especialmente cuando hay evidencia de que algo va a ocurrir.
Future Simple (will con el infinitivo) - se usa para expresar un hecho futuro o una prediccin
basada en una opinin. Tambin se usa para expresar promesas, amenazas peticiones y
ofrecimientos.
Glosario
Master Thesis
tesina, tesis de mster
advertising
to depend on
a job offer
a two-week trip
to promise
depender de
oferta laboral/de trabajo
un viaje de dos semanas
prometer
sent
an application
an interview
anuncios, seccin de
anuncios
the Past form of send enviar
solicitud
una entrevista de trabajo
Las PREGUNTAS que llevan Future Simple se forman con will al comienzo de la frase ms el
infinitivo del verbo. Por ejemplo: Will you check it? Si se desea obtener informacin ms
detallada, la pregunta comienza con un adverbio interrogativo. Por ejemplo: When will you
check it?
LESSON SEVEN
PAST CONTINUOUS
PAST CONTINUOUS - se usa para expresar una accin que estaba en progreso en cierto momento
mencionado en el pasado y tambin se usa para expresar una accin que estaba en progreso
cuando otra actividad la interrumpi.
Glosario
to blow
to sunbathe
a headmaster
to take part
soplar, explotar
tomar el sol
director
participar
won
a poster
the arts teacher
the Past form of win ganar

cartel
el profesor de plstica
Las FRASES AFIRMATIVAS hechas con el Past Continuous se forman con la forma apropiada
del verbo to be y el gerundio del verbo principal (-ing). Por ejemplo: I was sleeping
yesterday at 7.
Las FRASES NEGATIVAS se forman la forma negativa del pasado del verbo to be. Por ejemplo:
I wasnt singing.
Las PREGUNTAS hechas con el Past Continuous se forman con la forma apropiada en tiempo
pasado del verbo to be al comienzo de la frase. Por ejemplo: Were you watching TV?
Para obtener informacin ms detallada, la pregunta comienza con un adverbio
interrogativo. Por ejemplo: What were you watching all afternoon?
LESSON EIGHT
PAST PERFECT
PAST PERFECT - se usa para expresar una accin que ocurri antes que otra accin anterior o
antes que determinado momento comentado en el pasado. El Past Perfect se usa para
acciones anteriores y el Past Simplepara las acciones posteriores.
263
Glosario
The Underground
to reach
worth
go sightseeing
el metro
servicio de
comunicacin
alcanzar
valor, que vale la pena
visitar lugares tursticos
a guide
nearly
luckily
to manage
at the last moment
un gua
casi
afortunadamente
ingenirselas
en el ltimo momento
Las FRASES AFIRMATIVAS hechas con el Past Perfect se forman con had y el participio de
pasado. Por ejemplo: I had taken the Underground. El participio de pasado de los verbos
regulares termina en -ed o -d. Por ejemplo: We had already studied the guides.
Las FRASES NEGATIVAS se forman con hadnt antes del participio de pasado. Por ejemplo: I
hadnt checked the timetable before the trip.
Las PREGUNTAS hechas con el Past Perfect se forman con had al comienzo de la frase ms el
participio de pasado. Por ejemplo: Had you booked the tickets? Si se desea obtener
informacin ms detallada, la pregunta comenzar con un adverbio interrogativo. Por
ejemplo: What rooms had they booked before the trip?
LESSON NINE
PRESENT PERFECT CONTINUOUS - se usa para enfatizar la duracion de una accin que
comenz en el pasado y contina en el presente. Tambin se usa para expresar una actividad
que comenz en el pasado, se prolong durante algn tiempo y su resultado es visible ahora
en el presente.
Glosario
to depend on
to attend
in the field
to grow
a greenhouse
depender de
asistir
en la prctica
cultivar, plantar
invernadero
a little
to assist
significant
un poco
atender, ayudar
el gobierno municipal
significativo
Las FRASES AFIRMATIVAS que llevan el Present Perfect Continuous se forman con
have/has ms been y el gerundio del verbo principal (-ing). Por ejemplo: We have
been learning English for years.
Las FRASES NEGATIVAS se forman con havent/hasnt antes de been ms el gerundio del
verbo principal (-ing). Por ejemplo: He hasnt been running for weeks.
Las PREGUNTAS que llevan Present Perfect Continuous se forman con have/has al comienzo
de la frase. Por ejemplo: Have they been preparing the food?. Para obtener informacin
ms detallada, la pregunta se hace con un adverbio interrogativo. Por ejemplo: What music
has he been choosing?
Se debe prestar atencin a las diferencias en el uso de las formas verbales: el Present Perfect
Continuous se usa para enfatizar la duracin de la accin y el Present Perfect se usa para
expresar el resultado de la accin.
264
LESSON TEN
PAST PERFECT CONTINUOUS - se usa para poner nfasis en la duracin de la accin que
comenz y termin en el pasado, antes que otra accin pasada o expresada en tiempo
pasado.
Glosario
terrible
to remember
a briefcase
to turn around
to collect
terrible, horrible
recordar
maletn
darse la vuelta
coleccionar, recaudar
to appear
yet
for half an hour
after all
to make somebody furious
aparecer
todava, an, pero, sin embargo
durante media hora
de todo
enfurecer a alguien
Las FRASES AFIRMATIVAS que llevan Past Perfect Continuous se forman con had ms
been y el gerundio del verbo principal (-ing). Por ejemplo: I had been working all
morning.
Las FRASES NEGATIVAS se forman con hadnt. Por ejemplo: I hadnt been studying before
the exam last year.
Las PREGUNTAS que llevan Past Perfect Continuous se forman con had al comienzo de la
frase. Por ejemplo: Had he been repairing his car? Para obtener informacin ms
detallada, las preguntas comienzan con un adverbio interrogativo. Por ejemplo: How long
had you been working there?
265
LESSON ONE
PRESENT SIMPLE
PRESENT SIMPLE - , ,
.
usually
a part-time job
to drive

, -
always
to chat
Present Simple ,
, : I get dressed and have breakfast.
3 -s -es, :
He works in the centre.
w Present Simple
dont, : We dont meet every day.
3 doesnt, : She
doesnt work in the afternoon.
w Present Simple ...?
, : do, 3 :
does, : Does she work in the centre?
.
,
, : Where does he work?
LESSON TWO
PRESENT CONTINUOUS
PRESENT CONTINUOUS - , ,
, ,
.
Speaking.
advice
to mend
anything
to tidy up
, .
:
-
yet
to call
to check
to see
to look somebody up
Present Continuous
to be -ing,
: She is doing shopping now.
I
am
(m)
you
are
(re)
he/she/it
is
(s)
we
you
they
are
are
are
(re)
(re)
(re)
Present Continuous ,
to be, : He isnt cleaning the car.
266
...? Present Conninuous ,

to be , :
Are sou cleaning the flat now?
. ,
, : What are you
doing?

SIMPLE PAST - , ,
, .
to have a break
discounts
to book a room
to go diving
to prefer
bored
then
Simple Past ,
-ed, : The travelled by car.

, : I had a great time during my holidays.
TO BE IN THE PAST
I
was
you
were
he/she/it
was
we
you
they
were
were
were
O Simple Past o ,
didnt, :I didnt have time to be
bored. to be
not was
were, : It wasnt far from the beach.
Simple Past , did
, :Did you travel by car?
.

, : Where did you spend the night?
to be Simple Past was, were
, : Was it very expensive?
LESSON FOUR
PRESENT PERFECT
PRESENT PERFECT - , ,
,
. , , ,
.
an invitation
a brochure
to receive
a reply
to take on
the catering firm

to look after
everything
on the market
267
Present Perfect ,
have
-ed, :We have received 158 replies so far.

, Past Participle, : We have adready sent the invitations.
I
have
(ve)
you
have
(ve)
he/she/it
has
(s)
we
you
they
have
have
have
(ve)
(ve)
(ve)
Present Perfect o,
o have
-ed , : We havent
chosen the hotel yet.
...? Present Perfect ,
have , :
,
, : Where have you booked
the rooms.
LESSON FIVE
FUTURE FORMS
FUTURE FORMS - :
to be going to - , ,
.
Future Simple (will ) - ,
,
.
Im going to
to need
cornflakes
enough
pity
( )
forgot
to get
several
to worry
the Past form of forget

:
to be going to,
to be , going to
, : She is going to visit her mother.
Future Simple will ,
: Ill give you some money.
to be going to ,
to be, : He isnt going to clean the car.
Future Simple wont
, : I wont lend you any money.
O ...? to be going to ,
to be , :
re you going to clean the fiat?
,
, : What are you going to do in the evening?
268
LESSON SIX FUTURE FORMS , ,

FUTURE FORMS - :
to be going to - , ,
.
Future Simple (will ) - , ,
, - ,
.
Master Thesis
to depend on
a job offer
a two-week trip
to promise
advertising
sent
an application
an interview
the Past form of send
, :

...? Future Simple ,

will, : Will you check it?
,
, : When will you check it?
LESSON SEVEN
PAST CONTINUOUS
PAST CONTINUOUS - , , ,
,
, ,
.
to blow
to sunbathe
a headmaster
won
the Past form of win -
to take part
a poster
the arts teacher
Past Continuous
to be
-ing, :I was sleeping yesterday at 7.
Past Continuous ,
to be , : I wasn't
singing.
Past Continuous ...?
, was were , :
Were you watching TV?
,
, a: What were you watching all afternoon?
LESSON EIGHT
PAST PERFECT
PAST PERFECT - , ,

. Past Perfect
, Past Simple .
269
The Underground
to reach
worth
go sightseeing
(:
)
a guide
nearly
luckily
to manage
at the last moment
Past Perfect
had -ed, : We
had already studied the guides.
, Past Participle, : I had taken
the Underground.
OT Past Perfect ,
had
-ed , : I hadn't
checked the timetable before the trip.
Past Perfect ...?
had , : Had you booked the
tickets.
,
, : What rooms had they booked before the tickets.
LESSON NINE
PRESENT PERFECT CONTINUOUS - ,

, , ,
, .
, , ,
.
to depend on
to attend
in the field
to grow
a greenhouse
a little
to assist
significant
O Present Perfect Continuous ,

have
been, a -ing, : We have been
learning English for years.
Present Perfect Continuous ,
have
, : He hasnt been running for weeks.
Present Perfect Continuous
...? have
, : Have they been preparing the food?
, ,
: What music has he been choosing?
270
Present Perfect Present Perfect Continuous

. Present Perfect Continuous ,
,
Present Perfect .
LESSON TEN
PAST PERFECT CONTINUOUS - , ,

,
.
terrible
to remember
a briefcase
to turn around
to collect
to appear
yet
for half an hour
after all
to make sb furious
Past Perfect Continuous ,

had been, a
-ing, : I had been working all morning.
Past Perfect Continuous ,
had, : I
hadn't been studying before the exam last year.
Past Perfect Continuous,
...? , had
, : Had he been repairing his car?
,
, : How long had he been repairing his car?
271

English in Situations

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English in Situations

DIM Nauka i Multimedia 2012

DIM Nauka i Multimedia

GETTING TO KNOW YOU

LOOKING FOR A JOB

GETTING TO KNOW YOU

A Visit in Summer English School

Hello, my names Nowak. Ive come to attend an English course.

Now listen and repeat.

We must fill in the form.

Whats your job?

Listen to the example first.

Whats your first name and your

How old are you?

Where are you from?

Whats your address?

Whats your phone number?

Whats your job?

Staying with an English family

Hello, Peter. How are you?

Now listen and repeat.

Have you got any brothers or sisters?

Have you got any brothers or sisters?

How old is he?

Does he look like you?

What does he look like?

Do your parents work?

Have you got a family in Britain?

Conversation Three Telephone conversation with Ann

Now listen and repeat.

Can I speak to Peter?

What do you think of your English

Hello, Brighton 7765.

Hello, Brighton 7765.

All right. Anything else?

Speaking. Im so happy to hear from you. What about your exam?

Dont worry. When are you going to visit me?

OK. Think about it. Ill call you tomorrow. Bye.

Excuse me. Is this the Medical English class?

Now listen and repeat.

Is this the Medical English class?

How long are you staying here in

Excuse me. Is this the Medical English class?

Are you a student, too?

My names Peter. Im from Poland.

When did you get here?

How long are you staying here?

What are you planning to do after the course finishes?

PART II FREE TIME

Oh. We are having a break at last. We need to relax for a while.

Now listen and repeat.

We need to relax for a while.

What kind of music do you like?

Listen to the example first.

What do you do in your free time?

What kind of music do you like?

Whos your favourite musician?

What do you think of him?

Have you ever been to his concert?

Conversation Six Suggestions for a day out

Are you doing anything this evening? Lets go out somewhere.

All right. What do you suggest?

Now listen and repeat.