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IP Office Server Edition is a scalable Linuxbased option for midsize enterprise customers.
It provides UC applications on a platform that is
easy to manage and seamless to upgrade.
Primary Serverprovides call control, mobility,
IM and presence, and Messaging (VM Pro &
one-X Portal), centralized licensing in a single
server
Secondary Serversame as primary server, but
provides additional capacity and/or resiliency
Application Serveroptional external server
for one-X Portal when additional capacity is
needed
Expansion SystemLinux server or IP Office
500 V2. The IP Office 500 V2 can also act
as a local gateway
Avaya Inc. Proprietary Use pursuant to the terms of your signed agreement or Avaya policy.
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IP Office 500
Capacity
Up
- or Up
Up
Up
Fax
No licenses required
No licenses required
Not offered
Not offered
Yes
Standard with Avaya Aura Messaging
Messaging
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IP Office 500
Applications
One-number Access
EC500 (Standard)
Graphical User Interface for specified mobile
devices to enhance communications through
one Login to phones at any desk with personal
features
Recording
Audio Conferencing
PC Call Management
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IP Office 500
Features
Detail
While feature interactions may vary per platform, each platform offers common functionality including:
Multiple call support
Answer/Hold/Unhold
Caller ID
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IP Office 500
Collaboration
Instant Messaging/Presence
IM and Presence supportsend instant messages to other users; view user availability
within the system
Federated Presence
IM and Presence supportsend instant messages to other users; view user availability
within the system
Federated Presence
IM and Presence supportsend instant messages to other users; view user availability
within the system
Federated Presence
Video
Point-to-point
Avaya Flare Experience
Avaya one-X Communicator
Multi-point
Avaya Aura Conferencing (AAC)
Requirements
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IM/Presence standard
Point-to-point video standard
Multi-point HD video with AAC optional
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IP Office 500
Phones
Analog Phones
Digital Phones
Requires G430
Avaya 1400
Avaya 2400
Avaya 6400
Avaya 8400
IP Phones
Software Phones
Conference Phones
Avaya Inc. Proprietary Use pursuant to the terms of your signed agreement or Avaya policy.
or G450 Gateway
Series Phones
Series Phones
Series Phones
Series Phones
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IP Office 500
Phones
Mobility
Contact Center
Options
ACD Built in
Advanced Edition
Server-based Customer Call Reporter (CCR)
Reporting Tool with standard real time and historical reporting
Call recording
Customer map provides geospatial analytics
3rd-party offers for Multimedia options
ACD Built-in
Optional options from DevConnect partners are
available
Self-Service
Requirements
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IP Office 500
Standards
Transparency
Networking
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IP Office 500
System Administration
Administration interface
Monitoring and
alarming support
Multi-site administration
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IP Office 500
Miscellaneous
Call Accounting
Built-in SMDR
Optional third-party Call Accounting
Built-in SMDR
Optional third-party Call Accounting
Built-in SMDR
Optional third-party Call Accounting
CTI support
Failover
Based on the resiliency of the existing multisite network. All software based
Distributed, resilient Voicemail
For single sites, a duplicate system can be
added to provide full redundancy
A simple check box at installation allows
designation of which site backs up the
other in the event of an outageno additional
server required
Based on the resiliency of the existing multisite network. All software based
Distributed, resilient Voicemail
For single sites, a duplicate server can be
added to provide full redundancy of up to
1,000 userszzzz
A simple check box at installation allows designation of which site backs up the other in the
event of an outage
Tenant Service
Not supported
Not supported
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