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Production Planning under Uncertainty

IIKIE

Sport Obermeyer - Aspen, Colorado (November 1992)


need to commit to specific order quantities for each skiwear item for the coming
years line, first real indicator will be at the Vegas Trade Show in March. How well the
demand is predicted for different styles and colors determines the ultimate success of
the line. A mixture of analysis, experience, intuition, and speculation is used. By Nov
1992 production commitment for 1993-1994 line of fashion skiwear must be made,
even before the current season is full underway. There is a trade-off between using
Current Information
Future Information Update
vs
customer information
more consumer
on current line
exposure at retailers
(92-93 line)
(93-94 line)
Sport Obermeyer needs to decide how to allocate production between Hong Kong and
China facilities. Chinese facilities used to handle one third of the total production the
share of which will be increased to one half on the basis of low cost advantage despite
the concerns of quality and reliability (plus export quotas).

In Tsuen Wan, New Territories, Hong Kong a joint venture was established in 1985 to
coordinate Sport Obermeyers Far East operations. A new factory complex recently
completed at Lo Village, Guangdong, China with new facilities, new workers, and
training still going on. Demand, worker skill levels, and productivity are all hard to
predict.
Prod. Plan. under Uncertainy 1

Production Planning under Uncertainty

IIKIE

Lo Village

Prod. Plan. under Uncertainy 2

Production Planning under Uncertainty

IIKIE

Klaus Obermeyer, a German engineer, emigrated to the US in 1947 and started


teaching at the Aspen Ski School. He noticed the inadequateness of the ski clothes his
students wore compared to those worn in his native Germany.
During summer months he began to travel to Germany to find durable, high
performance ski clothing and equipment for his students. Klaus also designed and
introduced a variety of skiwear and ski equipment products. He was credited with
making the first goose-down vest out of an old comforter, for example, in the 1950s. In
early 1980s, he popularized the ski brake, a simple device replacing the cumbersome
run-away straps.
Over the years, Sport Obermeyer developed into a preeminent competitor in the US
skiwear market; estimated sales in 1992 were $32.8 million. The company held a
commanding 45 percent share of the childrens skiwear market and an 11 percent
share of the adult skiwear market. Columbia Sportswear was a lower-price, highvolume-per-style competitor whose sales had increased rapidly during the previous
three years. By 1992 Columbia had captured about 23 percent of the adult ski-jacket
market.

Prod. Plan. under Uncertainy 3

Production Planning under Uncertainty

IIKIE

Obermeyer offered a broad line of fashion ski apparel:


parkas, vests, ski suits, shells, ski pants, sweaters, turtlenecks, and accessories
Parkas were considered the most critical design component of a collection as
other garments were fashioned to match their style and color.

Obermeyer products were offered in five different genders: men, women, boy, girl,
and preschooler. The company had segmented each gender market according to
price, type of skier, and how fashion-forward the market was. For example, the
company divided its adult male consumer into four types:
Fred: conservative, tends to buy basic styles and colors, likely to wear the
same outfit multiple seasons
Rex: high-tech, wealthy, image-conscious, tends to use the latest technologies
in fabrics, features, and ski equipment
Biege: hard-core mountaineering-type skier, places technical performance
above all else, despises any nonfunctional design elements
Klausie: flamboyant, high-profile skier or snowboarder, wears the latest
styles, often in bright colors such as neon pink or lime green.
Within each gender, numerous styles were offered, each in several colors and a
range of sizes. For each gender, total number of SKUs = (#styles)(#colors)(#sizes).
Prod. Plan. under Uncertainy 4

Production Planning under Uncertainty

IIKIE

Womens parkas

Mens parkas
Prod. Plan. under Uncertainy 5

Production Planning under Uncertainty

IIKIE

Womens parkas
800
Total Number of SKUs

Total Number 600


of SKUs
400
200
78-79

80-81

82-83

84-85

86-87

88-89

90-91

92-93

Number of Styles

Number of
Styles

20

10
78-79
8

Average Num of
Colors and Sizes 6
per Style

80-81

82-83

84-85

86-87

Avg.Num.of
Colors per Style

88-89

90-91

92-93

Avg.Num.of Sizes per


Style-Color Combo

4
78-79

80-81

82-83

84-85

86-87

88-89

90-91

92-93

Prod. Plan. under Uncertainy 6

Production Planning under Uncertainty

IIKIE

Obermeyer competed by offering an excellent price/value relationship:

value = functionality + style


functionality is critical to the serious skier: products has to be warm and waterproof,
yet not constrain the skiers ability to move his or her arms and legs freely.
Targeted middle to high end of the skiwear market. Unlike some of its competitors
who made outerwear for both skiing and casual street wear, Obermeyer sold over 85
percent of its products to customers for use while skiing.
Effective implementation of this production strategy relied on several logistics related
activities, including delivering matching collections of products to retailers at the same
time and delivering products to retail stores early in the selling season:
to allow customers to view and purchase coordinated items at the same time
to maximize the number of squarefootage days products were available at retail

Prod. Plan. under Uncertainy 7

Production Planning under Uncertainty

IIKIE

Klaus Obermeyers management approach:


harmony with the environment
delegation of managerial decisions to people who can cope with risk
Klaus is regarded as the heart and soul of the company
Nome Obermeyer is a successful designer, was regarded for her feel for fashion.

Wally Obermeyer worked part-time for the company and worked as a skipatrol
on Aspen Mountain. Graduated Harvard Business School in 1986 and focussed his
efforts on developing a hydro-electric power generating plant in Colorado. After the
power plant was established he joined Sport Obermeyer full time in 1989 as vice
president.
Wallys management approach relied more heavily on formal data-gathering and
analytical techniques, whereas Klaus took a more intuitive style that was heavily
informed by his executive industry experience.

Prod. Plan. under Uncertainy 8

Production Planning under Uncertainty

IIKIE

Order Cycle
products are sold primarily through specialty ski-retail stores, located either in urban
areas or near ski resorts, and direct mail retailers. Most retail sales of skiwear occured
between September and January, with peak sales occuring in December and January.
Design Process (Feb-Jul91)
sense of fashion conceived, sketches drawn, prototypes produced, design finalized
Sample Production (Aug-Dec91)
sample production ordered to subcontractors
sales representatives start to show samples to retail sites
Raw Material Orders, Sourcing, and Production (src:Jul-Nov91 prod:Feb-Jul&Aug92)
sourcing for initial production (typically half of the annual production)
long fabric supply lead times before cutting & sewing can begin

Retailer Ordering Process (Nov91-Mar92 & Apr-Jun92)


by the end of the Las Vegas show (March) about 80 percent of the orders are
in remaining of the orders are in by April and May
Prod. Plan. under Uncertainy 9

Production Planning under Uncertainty

IIKIE

Shipment to Obermeyer Warehouse (Jun-Jul Aug 1992)


shipment to US from Hong Kong and China occurs during June and July
later shipments occur via air cargo
US quota on Chinese imports, not company specific but product category specific
Shipment to Retail, Retail Replenishment Orders (Aug-Dec 1992 & Feb1993)
by end of August Sport Obermeyer starts to send orders to retailers
by December or January retailers expecting to sell more than their initial
order begin placing replenishment orders. These orders are filled if
Obermeyer had the items in stock
by February Obermeyer starts offering discounts while the retailers start
marking down prices
deeper mark downs occur as the season progresses

Prod. Plan. under Uncertainy 10

Production Planning under Uncertainty

IIKIE

Order Cycle Timeline


Sample
Production

Design Process

Raw Material Orders &


Sourcing

Production

Retailer Ordering Process


(big vol retailers) (the rest)
Shipment to
Obermeyer
Ship. Replnishmnts
to Ret.
to Ret.
Feb
1991

Apr
1991

Jun
1991

Aug
1991

Nov
1991

Dec
1991

Feb
1992

Apr
1992

Jun
1992

Aug
1992

Nov
1992

Dec
1992

Feb
1993

Prod. Plan. under Uncertainy 11

Production Planning under Uncertainty

IIKIE

Committee Forecasting: is a technique widely used by companies producing fashion


products (only one opportunity of selling) with short lifecycles. A committee of experts
work together to estimate the sales for the upcoming season. Each expert first
forecasts the total sales for the season then breaks down the total among individual
products, namely estimating which products will preferred over others. After
individual forecasts are made the committee goes over the whole forecast together.
Finally averages and standard deviations of each style are computed.
It has been observed in practice that: i) when experts agree (low standard deviation)
the forecast has relatively low error, and ii) when experts do not agree (high standard
deviation) the forecast has relatively high error.
High
Error

AvgError=180

2000

AvgError=760

1500
Forecast
Error 1000

Low
Error

500
0

100
200
300
400
Std.Dev. of Individual Forecasts
Low
High
Aggreement
Aggreement

Prod. Plan. under Uncertainy 12

Production Planning under Uncertainty

Season
Sales

Total Sales of Womens parkas

4000

3000

2000

1000

IIKIE

Initial Forecast
each data point represents the
forecast and actual season sales
for a particular parka at the style
and color level. For example
parka A had an initial forecast of
2800 and season sales of 1000
units.

A
0

1000

2000

3000
4000
Initial Forecast

Prod. Plan. under Uncertainy 13

Production Planning under Uncertainty

Season
Sales

Total Sales of Womens parkas

4000

IIKIE

Updated Forecast
after observing the first 20% of
demand, the revised forecast for
parka A was 1100 units.

3000

2000

1000

A
0

1000

2000

3000
4000
Updated Forecast

Prod. Plan. under Uncertainy 14

Production Planning under Uncertainty

Season
Sales

Total Sales of Womens parkas

4000

IIKIE

Final Forecast
after observing the first 80% of
demand, the final forecast for
parka A was 1020 units.

3000

2000

1000

1000

2000

3000
4000
Final Forecast

Prod. Plan. under Uncertainy 15

Production Planning under Uncertainty

IIKIE

The Supply Chain


Textile and
Accessories
Suppliers

Apparel
Manufacturers

Obersport

Sport
Obermeyer

Retailers

prepositioning: greige fabric, monthly delivery requirement specifics t.b.d. later


lead times: dying 6-8 weeks, printing 6-9 weeks
zippers 8-13 weeks, components 2-4 weeks

production:
capacity of prod. lines
workers
min. order requirements
wages

Hong Kong
faster & more flexible
highly trained
smaller
higher

China
slower & less flexible
inexperienced
larger
lower

Cost Breakdown: materials


operations (China vs Hong Kong)
freight, duty, insurance, agents fee, etc (China vs Hong Kong)

Profit per unit sold:


Loss per unit unsold:

about 24% of the wholesale price


about 8% of the wholesale price
Prod. Plan. under Uncertainy 16

Production Planning under Uncertainty

IIKIE

A Sample Problem
Wally decides to look at the following sample problem to build intuition about how to
make production decisions. This is smaller version of the companys problem. The
Buying Committees forecasts for the sample of 10 womens parkas are given below.
Since these style represent about 10 percent of Obermeyers total demand, to make
this smaller version representative of the larger problem he assumed he had cutting
and sewing capacity of 3000 units per month (10 percent of the actual capacity) during
the seven month production period. Using these assumptions Wally needed to commit
10,000 units for the first phase of production. The remaining 10,000 units could be
deferred until the after the Las Vegas show. The Chinese factory requires a minimum
of 1200 units for each style ordered whereas the Hong Kong factory requires only 600
units.
Wally studied the buying committees forecasts, wondering how he could estimate the
risk associated with early production of each style. Was there some way he could use
the differences among each members forecast as a measure of demand uncertainty?

Prod. Plan. under Uncertainy 17

Production Planning under Uncertainty

IIKIE

Sample Buying Committee Forecast: 10 Styles of Womens Parkas


Style

Price

Tom

Wally

Avg

StDv

2*StDv

Gail

$110

900

1000

900

1300

800

1200

1017

194

388

Isis

$99

800

700

1000

1600

950

1200

1042

323

646

Entice

$80

1200

1600

1500

1550

950

1350

1358

248

496

Assault

$90

2500

1900

2700

2450

2800

2800

2525

340

680

Teri

$123

800

900

1000

1100

950

1850

1100

381

762

Electra

$173

2500

1900

1900

2800

1800

2000

2150

404

807

Stephanie

$133

600

900

1000

1100

950

2125

1113

524

1048

Seduced

$73

4600

4300

3900

4000

4300

3000

4017

556

1113

Anita

$93

4400

3300

3500

1500

4200

2875

3296

1047

2094

$148

1700

3500

2600

2600

2300

1600

2383

697

1394

20000

20000

20000

20000

20000

20000

20000

Daphne
Totals

Laura Carolyn

Greg Wendy

Laura Kornashiewicz: marketing director; Carolyn Gray: customer service manager; Greg Hunter: production
manager; Wendy Hemphill: production coordinator; Tom Tweed: sales representative; Wally Obermeyer:
vice president
Prod. Plan. under Uncertainy 18

Production Planning under Uncertainty

IIKIE

A Sample Problem
An examination of demand from previous years indicated that the forecast accuracy
was the highest for those styles for which the Buying Committee had the highest level
of aggreement. Technically he found that the standard deviation of demand for a style
was approximately twice the standard deviation of the Buying Committees forecasts
for that style.

With this in mind he constructed a


forecast distribution for each style as
a normal random variable with the
mean equal to the Buying Committee
members forecasts and standard
deviation twice that of the Buying
Committees forecasts.

std.dev=807

mean=2150
Forecast distribution for the Electra parka
Prod. Plan. under Uncertainy 19

Production Planning under Uncertainty

IIKIE

Where to Produce
To complete the planning decision, Wally would also need to decide which styles to
make in Hong Kong and which would be better to produce in China. This year,
Obermeyer expected to produce about half of all its products in China. Longer term,
Wally wondered whether producing in China would constraint Obermeyers ability to
manage production and inventory risks. Would Chinas larger minimum order sizes
limit the companys ability to increase the range of products it offered or to manage
inventory risk? Was Obermeyers trend toward increased production in China too risky
given the uncertainty in Chinas trade relationship with the US?

Prod. Plan. under Uncertainy 20

Production Planning under Uncertainty

IIKIE

Discussion Questions
1. Using the sample data given, make a recommendation for how many units of each
style Wally should make during the initial phase of production. Assume that all of
the 10 styles in the sample problem are made in Hong Kong and that Wallys initial
production commitment must be at least 10,000 units. Ignore price differences
among styles in your initial analysis.

2. Can you come up with a measure of risk associated with your ordering policy? This
measure should be quantifiable.
3. Repeat your methodology and assume now that all 10 styles are made in China.
What is the difference (if any) between the two initial production commitments?
5. How would you take into account the minimum order requirements?
6. What operational changes would you recommend to Wally to improve
performance?

7. How should Wally think (both short-term and long-term) about sourcing in Hong
Kong versus China? What kind of sourcing policy do you recommend?

Prod. Plan. under Uncertainy 21

Production Planning under Uncertainty

IIKIE

Let EPi(Qi) = E[Profiti(Qi)] for convenience. How can we solve the following problem? Is
this problem meaningful?
max

Expected
Profit
Invested
Capital

max

EPi (Qi )
ci Qi

Maximum profitability is achieved when we guarantee certainty of regular season


sales. But that means taking no risk at all hence producing a minimum amount of
products. We can phrase the question as a search problem: given a target profit ratio
tp, can we achieve the target value?
Expected
Invested

tp

Capital
Profit

EPi (Qi ) tp ci Qi

We can also rephrase the problem as determining the maximum expected profit we
can achieve given a certain budget. Similarly production capacity may impose a similar
constraint:
max Expected Profit
s.t. Invested Capital K

EPi (Qi )
s.t. ci Qi K

max

Prod. Plan. under Uncertainy 22

Production Planning under Uncertainty

IIKIE

Similarly production capacity may impose a similar constraint.


max EPi (Qi )
max Expected Profit

s.t. Total Production C


s.t. Qi C

We can approach this problem using Lagrange multipliers and exploit separability.
max EPi (Qi )
min max EPi (Qi ) Qi C
0 Q
s.t. Qi C
When we approach the inner maximization problem by writing the optimality
conditions we can get for all products i:

d
EPj (Q j ) Q j C 0
dQi j

d
EPi (Qi ) 0
dQi
dEPi (Qi )
Qi* dEPi1 (* )
Prod. Plan. under Uncertainy 23

Production Planning under Uncertainty

IIKIE

This reduces the optimization problem into a line search problem. Find * such that
Q*(*) values sum up to C:
Find * such that

Qi* (* ) C
i

where Qi* (* ) dEPi1 (* )

Here is how we calculate

Qi* (* )

dEPi

where si = pi ci = unit shortage cost


oi = ci qi = unit overage cost
pi = regular sales price
ci = unit production cost
qi = salvage price

s
(* ) Fi 1 i
s o

1 si *

i
i
i s o

i i

EPi = Exp. Profit of style i


dEPi = marg Exp.Profit of style i
Fi(Qi) = style i demand cdf

In this line search, value of * may result with a probability value less than 0 (i.e. when
* > si). Such cases must be handled using managerial input deciding whether to not
produce such styles at all or produce at least a minimum amount.
Prod. Plan. under Uncertainy 24

Production Planning under Uncertainty

IIKIE

There are interesting extensions of this problem, some of them are described below:

Minimum Order Quantities


Contract manufacturers may impose lower limits on order quantities on orders in
order to justify loss of production capacity during line changeovers motivated by
operational efficiency.
Multiple Production Sites
For each site the selection of which product to be produced poses a trade off between
risk pooling effects and responsiveness. Contract amounts must be selected
accordingly to allow optimum assignment of products to sites.
Quick Response Methodology
Production can be scheduled to occur at two (or more) phases. First phase uses an
initial demand forecast and produces some amount of some or all styles. Consecutive
phases wait for market signals and update the forecast then committ to production of
again some or all styles using this more accurate forecast.
Mean-Variance Analysis
The trade off between expected profit versus financial overage risk can be explicitly
handled in an optimization model. Maximum tolerable risk can be used as a constraint
where the objective is maximizing the expected profit.
Prod. Plan. under Uncertainy 25

Quick Response Strategy

IIKIE

Quick Response Strategy & Reactive Capacity


Quick Response Strategy aims to reduce the cost of uncertainy by reducing
replenishment lead times and improving forecast quality. One popular approach is to
divide the production capacity into two segments: speculative capacity and reactive
capacity. Speculative capacity is the production time period over which items with
relatively better forecasts or with less financial risks are produced. Over time the
company collects more information on customer demand and improves its forecast.
Based on the improved forecasts the company revises and updates its production
targets. Then reactive capacity is the production time period over which more
production is scheduled taking into account the updated production targets. The
company should secure enough speculative and reactive capacity from the
manufacturer so that the forecast update can be leveraged.
Production Committment
based on
Initial Demand Forecast

Production Committment
based on
Updated Demand Forecast

Speculative
Production Capacity
Initial Dem.
Forecast

Update Dem.
Forecast

Reactive
Production Capacity

Regular
Selling Season
Time
Line
Prod. Plan. under Uncertainy 26

Quick Response Strategy

IIKIE

Unlimited but Expensive Reactive Capacity


We place an order with the manufacturer. We keep on collecting additional demand
information. Then we place a second order with the manufacturer using our updated
demand forecast but the manufacturer now charges a premium of ei (an extra
payment per product).
Our first order is still a newsvendor type problem. Although overage cost is still the
same, the shortage cost becomes now the premium of the manufacturer. We will
order less than we would (premium must be less than our profit, our original shortage
cost) in the first order.
The following analysis assumes that once we obtain the updated demand forecast we
know with certainty the demand for each style. Therefore we would not incur any
shortage cost (unlimited capacity) but overages are still possible. For simplicity we also
assume that the demand distribution after the forecast update has the same normal
distribution before the update. But also notice that at the time we need to place the
first order since we do not have a better one we must use the initial forecast.
We first place an order of size Qi of style i, update the forecast, order additional units
of size Ri if needed, ship all realized demand at regular sales price and sell the
remaining products, if any, at the salvage price. Notice that Ri is essentially the
shortage with respect to the initial demand given that we order Qi units.

Prod. Plan. under Uncertainy 27

Quick Response Strategy

IIKIE

Then for style i we obtain:


EPQRUi (Qi ) Epi Di ci Qi (ci ei ) Ri qi Overage(Qi )
pi i ci Qi (ci ei ) EShortage(Qi ) qi EOverage(Qi )

where ei = premium paid for any units produced in the second order (ci + ei < pi)
Marginal analysis reveals a newsvendor type cost structure:
d
EPQRUi (Qi ) c i (c i ei ) P(Di Qi ) qi P(Di Qi )
dQi
ei P(Di Qi ) (c i qi ) P(Di Qi )
ei (ei oi ) F (Qi )
e
Finally the optimum first order is: Q*i Fi1 i
ei oi

What is the risk of having a Profit less than a target proportional to the avg. demand?
P(PQRUi t i ) ?
Prod. Plan. under Uncertainy 28

Quick Response Strategy

IIKIE

Example: Consider the following initial forecast. A 10% premium is charged on the
orders placed with the reactive capacity. Let us find the unlimited reactive capacity
order quantities. We first find the unconstrained optimum orders, corresponding exp.
profits, mismatch costs. The last column gives the loss risk at 12% of the unit cost.
Avg

StDv

Q*

EP

94

1646

827

2204

139925

37843

0.134

152

110

1325

861

1777

87939

41911

0.236

155

103

68

3232

1616

3332

89875

31485

0.156

Kennedy

243

147

106

2730

1919

3740

170771

91309

0.256

Lexington

187

117

70

3677

1177

3970

204128

53262

0.082

McKenzie

177

99

65

2455

1596

3276

129008

62482

0.226

Niki

140

90

57

1741

601

1897

67809

19241

0.103

Prague

125

85

58

3034

1214

3632

113666

54398

0.208

St. Tropez

170

117

86

1250

462

1404

51610

14640

0.129

Ute

100

68

51

2910

960

3288

75753

17367

0.090

28520 1130483

423939

Style

Price

Cost

Aiden

238

130

Aston

250

Ibiza

Totals

Discount

24000

Mm.Cost

Risk

Prod. Plan. under Uncertainy 29

Quick Response Strategy

IIKIE

Example: (cont) First order quantities are calculated taking into account a premium
charge of 10%. Exp.Profit for the styles in the first order are calculated via the EPQRU
formula. Mismatch cost equals maximum profit minus EPQRU. The last column gives
the loss risk at 12% margin over average demand:
Style

Q EPQRU

Mm.Cost

R Risk

Aiden

1127

164487

13281

652

0.050

Aston

786

113696

16154

678

0.103

Ibiza

2174

107979

13381

1031

0.038

Kennedy

1518

227143

34937

1519

0.118

Lexington

2684

238087

19303

1124

0.014

McKenzie

1252

170450

21040

1411

0.097

Niki

1265

79689

7361

549

0.020

Prague

2024

145978

22086

1421

0.068

972

59679

6571

355

0.027

2367

85354

7766

714

0.015

16170

1392542

161880

9455

St. Tropez

Ute
Totals

Prod. Plan. under Uncertainy 30

Quick Response Strategy

IIKIE

Limited Reactive Capacity at No Extra Cost


In contrast to the unlimited reactive capacity case, in the case of limited reactive
capacity the manufacturer may not charge extra for the second order but may impose
a minimum order quantity (per style) restriction. The minimum order restrictions are
usually placed by the manufacturer in order to limit the changeover costs or the
production time lost due to changeovers. Let us discuss the following cases we may
face when there is a minimum order requirement, m:
Case Q* < m : We have to order these kind of items in the first order (speculative
capacity). Reactive capacity is valuable and we would like to save it for risky (hard to
predict with high profit margin) products. Unless updated forecast points to a second
order that is greater than Q* + m (which means roughly a realized error greater than m
in the initial forecast), we will only order these items in the first order. We may also
decide to not produce these items at all.
Case m < Q* < 2m : These are the riskiest items. If we order these items with the
speculative capacity, we may not be able to adjust the total quantity as the adjustment
is likely to be less than m. On the other hand if we have many items like this we may
not be able to postpone their production to the reactive capacity and end up taking
some risk and committing a certain amount for some of such items in the first phase.
Prod. Plan. under Uncertainy 31

Quick Response Strategy

IIKIE

Case Q* > 2m : These items do not pose much risk. We can safely order some amount
with the speculative capacity. We can easily determine an amount such that the
adjustment quantity to be ordered with the reactive capacity after the demand update
is received is likely to be greater than m.
Heuristic #1: We commit to production of as many of the least risky items as possible
in the speculative capacity (depending on how much speculative capacity we have
secured). Once the updated forecast is available we order the most risky items for the
first time using the new information and place orders for the items that were ordered
with the speculative capacity if the adjustment quantities are higher than the
minimum order quantity or close enough so that we order the minimum anyway.

Heuristic #2: We order each item either with the speculative capacity or the reactive
capacity but not both. This is the so called order once constraint. We sort all items in
ascending order of a risk measure then commit to production of a number of items
from the top such that the total quantity is approximately equal to the amount we
would like to in the speculative capacity. After the updated forecast is available we
order the rest of the items. The risk measure we use is the unit mismatch cost:
Unit Mismatch MismatchCo st(Q* )
Cost
Q*
Prod. Plan. under Uncertainy 32

Quick Response Strategy

IIKIE

Example: Let us this time find the limited reactive capacity order quantities on the
same initial forecast used in the previous example. First order will consist of about half
of the total order quantity. We report here again the unconstrained optimum orders,
corresponding exp. profits, mismatch costs. The last column gives the loss risk at 12%
of the unit cost.
Avg

StDv

Q*

EP

94

1646

827

2204

139925

37843

0.093

152

110

1325

861

1777

87939

41911

0.179

155

103

68

3232

1616

3332

89875

31485

0.082

Kennedy

243

147

106

2730

1919

3740

170771

91309

0.201

Lexington

187

117

70

3677

1177

3970

204128

53262

0.038

McKenzie

177

99

65

2455

1596

3276

129008

62482

0.180

Niki

140

90

57

1741

601

1897

67809

19241

0.050

Prague

125

85

58

3034

1214

3632

113666

54398

0.137

St. Tropez

170

117

86

1250

462

1404

51610

14640

0.057

Ute

100

68

51

2910

960

3288

75753

17367

0.033

28520 1130483

423939

Style

Price

Cost

Aiden

238

130

Aston

250

Ibiza

Totals

Discount

24000

Mm.Cost

Risk

Prod. Plan. under Uncertainy 33

Quick Response Strategy

IIKIE

Example: (cont) We first calculate the unit mismatch costs. Then we add styles to the
initial order one by one in ascending order of the unit mismatch cost until the total
initial order is approximately 12000 units. Exp.Profit for the styles in the first order are
the unconstrained optimum values. For the styles left to be produced with the reactive
capacity, Exp.Profit is the maximum profit and there is no mismatch cost or risk:
Q EPQRL

Style

Mm.Cost/Q*

Mm.Cost

Risk

Aiden

17.2

177768

0.000

Aston

23.6

129850

0.000

Ibiza

9.4

3332

89875

31485

0.082

Kennedy

24.4

262080

0.000

Lexington

13.4

3970

204128

53262

0.038

McKenzie

19.1

191490

0.000

Niki

10.1

1897

67809

19241

0.050

Prague

15.0

168064

0.000

St. Tropez

10.4

1404

51610

14640

0.057

5.3

3288

75753

17367

0.033

13892

1418426

135996

Ute
Totals

Prod. Plan. under Uncertainy 34

Quick Response Strategy

IIKIE

Examine the following plots. Product styles are ordered in ascending order of the unit
mismatch cost. The light shaded bars denote the less risky first order and the darker
shaded bars denote the more riskier styles left to be produced with reactive capacity.
We notice that unit mismatch cost roughly increases as Gross Margin (s), or as Critical
Ratio, or as Coefficient of Variation increases:
120

Gross Margin

80

0.8

Critical Ratio

0.70

Coefficient of Variation

0.7

0.5

0.20

Ute
Ibiza
Niki
St. Trp.
Lexing.
Prague
Aiden
McKnz
Aston
Kenn.

0.6

Ute
Ibiza
Niki
St. Trp.
Lexing.
Prague
Aiden
McKnz
Aston
Kenn.

40

Ute
Ibiza
Niki
St. Trp.
Lexing.
Prague
Aiden
McKnz
Aston
Kenn.

0.55

There are 210 = 1024 different ways to place the initial order under the order once
constraint. Exp.Profit value versus total first order size is plotted in the graph on the
next page. The rules of Heuristic#2 describes 11 initial orders out of the 210 possible
orders. These 11 initial orders are all Pareto-optimal and are denoted with red
diamond markers in the plot on the next page.
Prod. Plan. under Uncertainy 35

Quick Response Strategy

IIKIE

Expected Profit

Total Initial Order Size


Prod. Plan. under Uncertainy 36

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