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For SAP Solution Manager 7.1 SPS 5 and Higher


Document Version: 3.0 2016-02-18

Maintenance Planning Guide


Including Maintenance Optimizer

Content

About This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Prerequisites in SAP Solution Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

2.1

Updating SAP Solution Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

2.2

Installing Implementation Content Add-On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

2.3

Completing SAP Solution Manager Basic Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

2.4

Maintaining Users for SAP Solution Manager and SAP Support Portal. . . . . . . . . . . . . . . . . . . . . . . . . . 6

Synchronizing System Landscape Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

3.1

Registering Technical System Data in SLD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

3.2

Synchronizing SAP Solution Manager with SLD and Other Repositories. . . . . . . . . . . . . . . . . . . . . . . . 10

Modeling System Landscapes in SAP Solution Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

4.1

Terminology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

4.2

System Landscape Modeling Rules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

4.3

Landscape Patterns (Upgrade Strategy for AS Java). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

4.4

Maintaining System Tracks with Maintenance Optimizer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

4.5

Creating Product Systems in SAP Solution Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22


Creating Product Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Verifying Product System Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Creating a Product System for a Dual-Stack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Executing a Maintenance Optimizer Transaction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

5.1

Step 1: Plan Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

5.2

Step 2: Select Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

5.3

Step 3: Download Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

5.4

Step 4: Implement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

5.5

Step 5: End Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Correcting Installed Software Information (CISI). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Copying Stack Configuration Files for Identical Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Special Cases in Installation and Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

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Maintenance Planning Guide


Content

About This Document

The Maintenance Planning Guide describes the steps to maintain system landscape description in SAP Solution
Manager 7.1 (SP05 and higher) in order to carry out consistent updates and upgrades of software.
The guide is intended for technology consultants, system administrators, and support specialists.
The guide describes how to create consistent installed software information (ISI) for the involved technical
systems. The information must be consistent in all places:
in the technical systems
in the System landscape Directories (SLDs)
in SAP Solution Manager
in SAP Support Portal
The Maintenance Optimizer in SAP Solution Manager plays a central role to successfully upgrade and update the
technical systems on that an SAP product is installed. It uses the system descriptions managed in SAP Solution
Manager to calculate the required enhancement package files, support package stacks, and additional update
packages. For this calculation, the system information must match the information in the SAP Support Portal.
Maintenance Optimizer creates a stack configuration file (XML). This file can be read by update tools like the
Software Update Manager (SUM) and is used as an input file for the installation.

Sources of Information
Documentation for System Landscape Management (LMDB) in the SAP Community Network at http://
scn.sap.com/docs/DOC-29495
Maintenance Optimizer documentation in the SAP Help Portal at http://help.sap.com/solutionmanager71
under

Application Help

select SP and language

Maintenance Management

Maintenance Optimizer

Maintenance Optimizer information in SAP Service Marketplace at http://support.sap.com/mopz


System Landscape Directory (SLD), especially the Planning Guide, in the SAP Community Network at http://
scn.sap.com/docs/DOC-8042
Specifics in Installation and Upgrade
Maintenance of Products in the System Landscape
Planning Landscape Changes - A Best Practice Guide

Maintenance Planning Guide


About This Document

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Prerequisites in SAP Solution Manager

Before you can manage system landscape information in SAP Solution Manager, install the latest version with the
required add-ons, complete the setup, and maintain the user authorizations.

2.1

Updating SAP Solution Manager

As of SAP Business Suite EHP4, Maintenance Optimizer is mandatory to update and upgrade software. Always
update SAP Solution Manager to the latest support package.

Procedure
To check the current version of your SAP Solution Manager system, logon to the system in SAP GUI. Choose
System Status Component Information . For software component ST, the release must be at least 400,
the SP level at least SP23.
If you are not using the required SAP Solution Manager version, update the application.
As of SAP Solution Manager 7.1, the Landscape Management Database (LMDB) replaces transaction SMSY as the
new repository for system information and landscape descriptions. You can migrate all system landscape
information from the old to the new repository.
Update Maintenance Optimizer according to SAP Note 1940845

More information:
SAP Note 1583348
Master Guide SAP Solution Manager 7.1 at http://service.sap.com/instguides
SAP Solution Manager

Release 7.1

under

SAP Components

Planning .

Migrate System Information from SMSY to LMDB in the SAP Help Portal at http://help.sap.com/
solutionmanager71 under
Information

2.2

Application Help

select SP and language

Managing System Landscape

Set Up the Landscape Management Infrastructure

Installing Implementation Content Add-On

We recommend that you install the implementation content add-on (ST-ICO) for SAP Solution Manager. It
provides information on how to implement and configure business scenarios and processes. This includes

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Maintenance Planning Guide


Prerequisites in SAP Solution Manager

scenario and process descriptions, integrated configuration information supported by SAP implementation,
operations, and upgrade roadmaps.

Procedure
To find out which ST-ICO version is deployed on your SAP Solution Manager system, log on to the SAP Solution
Manager system with SAP GUI and choose System
information for the software component ST-ICO.

Status

Component Information

and check the level

More information:
SAP Note 631042
SAP Solution Manager for the SAP Business Suite 7i2011 at https://service.sap.com/~sapidb/
011000358700000363412010E .

2.3

Completing SAP Solution Manager Basic Configuration

To use SAP Solution Manager for maintenance processes, complete the basic configuration.

Procedure
1. Log on to the SAP Solution Manager system.
2. Start transaction SOLMAN_SETUP.
3. In the Overview, check the statuses for System Preparation and Basic Configuration. Both should be
completed. If there are warnings or errors, resolve the issues and complete all open tasks.

Note
Diagnostics Prerequisites in the Installation Check step and Diagnostics Configuration in the Automatic
Configuration step do not influence the selection and download of enhancement package files. You may
therefore omit these activities at this point.
4. Check if the latest version of SAP Note 1590226
Maintenance Optimizer version is available.

is implemented in your system. It ensures that the latest

Next Steps
Initial SAP Solution Manager Configuration is described in the Solution Operations Guide for SAP Solution
Manager, section Software Change Management, at http://service.sap.com/instguides
Components

SAP Solution Manager

Maintenance Planning Guide


Prerequisites in SAP Solution Manager

Release 7.1

under

SAP

Operations .

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2.4

Maintaining Users for SAP Solution Manager and SAP


Support Portal

To perform maintenance transactions in SAP Solution Manager, the user needs several roles and authorizations in
SAP Solution Manager and in SAP Support Portal.

Context
The Maintenance Optimizer client of SAP Solution Manager communicates with the SAP Support Portal to
calculate the required download stack for your SAP system landscape maintenance.

Procedure
1. Your user in the SAP Solution Manager system requires the following roles:
SAP_MAINT_OPT_ADMIN: full authorization for the Maintenance Optimizer
SAP_MAINT_OPT_ADD: authorization to write the XML into the EPS inbox directory
SAP_SMWORK_BASIC: authorization for the work center frame, navigation and table control
SAP_SMWORK_CHANGE_MAN: access to Change Request Management work center
Copy the standard roles to your own (customer) namespace, maintain the authorizations, generate the
profiles and perform a user comparison to ensure that the authorizations were assigned to the users.
More information:
SAP Note 1032322
for details about additional authorization checks for Maintenance Optimizer, for
example, how to restrict specific transactions or functions
Security Guide for SAP Solution Manager for additional information about standard roles at http://
service.sap.com/instguides

under

SAP Components

SAP Solution Manager

Release 7.1

Operations .
2. Check if you have an s-user for SAP Support Portal. If you do not have one, request it at http://
support.sap.com/user-admin
under Request a new user.
To use Maintenance Optimizer and to order software from the SAP Software Catalog, your s-user needs the
SWCATALOG authorization. Check your authorizations under http://support.sap.com/user-admin . Log on
with your s-user, and choose Search and Maintain Users. The authorization for the Execute Maintenance
Optimizer activity must be assigned; the permission name is SWCATALOG: Order Software in Software
Catalog.
3. Your user in SAP Solution Manager must be assigned to your s-user for the SAP Support Portal. Proceed as
follows:
In your SAP Solution Manager system, start transaction AISUSER.
There is only a value help for the Contact Person field if the background job
REFRESH_ADMIN_DATA_FROM_SUPPORT has already been run. If this is not the case, manual entries
cause a warning message because the s-user is not found. First, assign the contact for the system

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Maintenance Planning Guide


Prerequisites in SAP Solution Manager

administrator user. When the administrator has run the background job, maintain the contacts for all
other project members.
Choose New Entries. Under User, enter an SAP Solution Manager system user; under Contact Person,
assign a contact for the SAP Support Portal, which is an s-user ID without the s.

Note
If three instead of two columns are visible in transaction AISUSER , you are running the BAdi Business
Add-In to Manage Several SAP Customer Numbers, which is applicable if you manage several SAP
customer numbers in your SAP Solution Manager system. If you do not manage several SAP customer
numbers, deactivate this BAdI as follows:
1. Start transaction SPRO in the SAP Solution Manager system. You find the BAdI in the SAP
Reference IMG under

SAP Solution Manager

SAP Customer Numbers

Basic Settings

Connection to SAP

Several

Business Add-In to Manage Several SAP Customer Numbers .

2. The dialog asks you whether you want to deactivate the BAdI implementation AI_SDK_SP_RFC_RP
AI_SDK_SP_RFC_RP. Choose Yes.
3. Check transaction AISUSER. It now shows only two columns.
For more information on Maintenance Optimizer, see http://support.sap.com/mopz

Maintenance Planning Guide


Prerequisites in SAP Solution Manager

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Synchronizing System Landscape Data

Information about installed software and hardware of a technical system is used by several consumers in the
system landscape. So, it is regularly updated and synchronized in the landscape.
The SAP NetWeaver System Landscape Directory (SLD) is the central directory of system information required to
manage your application life-cycle. It contains a description of the technical systems of your landscape (hosts
and software currently installed) and a catalog of all software (CR content, SAP Software Catalog) delivered by
SAP that can theoretically be installed in your landscape (products, product versions, their software components
etc.). As the system information is updated automatically, the SLD provides reliable and up-to-date information as
the central information provider for SAP Solution Manager.
Maintenance Optimizer relies on up-to-date information about your system landscape. Therefore, it is crucial that
landscape information is correctly synchronized and maintained in the Landscape Management Database of SAP
Solution Manager (LMDB, transaction LMDB). The verification function for product systems in the LMDB helps you
to detect and correct errors in the system landscape description of SAP Solution Manager.

Figure 1: Flow of information about a system landscape

The graphic shows the central steps how system landscape data is maintained and used:
1. Register technical systems in your system landscape in the central SLD with automatic data suppliers that are
set up on the technical systems. Technical systems periodically send information to the SLD.
2. To send technical system information from the SLD to SAP Solution Manager, setup the synchronization
connection in SAP Solution Manager. Updated system information is synchronized at least every ten minutes
and stored in the Landscape Management Database (LMDB).

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To complete landscape descriptions, create product system descriptions in LMDB, manually, and run
verifications.
3. Use verified landscape descriptions with other SAP Solution Manager applications, such as the Maintenance
Optimizer. In maintenance transactions, you can create stack XML files with which the SAP Global Support
Backbone (SAP Support Portal) can calculate the download basket for updates and upgrades.
4. With the correct system information, applications can monitor and maintain systems in the landscape.
More information:
System Landscape Directory at http://scn.sap.com/docs/DOC-8042
Planning Guide - System Landscape Directory at http://scn.sap.com/docs/DOC-14151

3.1

Registering Technical System Data in SLD

Use automatic data suppliers to regularly register technical systems in the central System Landscape Directory
(SLD). Thereby, information about current hardware and installed software is sent to the SLD and can be
forwarded to SAP Solution Manager.

Context
Depending on your system landscape setup, data can be sent automatically to the SLD from the following
systems:
Application Server ABAP systems are registered using transaction RZ70.
Application Server Java systems are registered with the Visual Administrator or, as of SAP NetWeaver 7.1,
the NetWeaver Administrator.
A dual-stack is registered automatically when the related AS ABAP and the AS Java have been registered.
TREX systems are registered by generating SLD configuration files and copying them to the Global SLD
Directory
Selected technical systems used by SAP, for example ATC Server, Unspecific Cluster System, MS IIS
Instance, use predefined data suppliers.
For third-party systems, you can setup generic data suppliers like sldreg.

Procedure
Set up the data suppliers for technical systems und register them in the SLD, which is described in SAP Note
1869701 .
For more information, see the Planning Guide - System Landscape Directory at http://scn.sap.com/docs/
DOC-14151

Maintenance Planning Guide


Synchronizing System Landscape Data

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3.2

Synchronizing SAP Solution Manager with SLD and Other


Repositories

SAP Solution Manager receives most of the technical system information from a System Landscape Directory
(SLD), which receives the information from SLD data suppliers on the technical systems. SAP Solution Manager
uses system information in internal and external applications, like the SAP Support Portal.

Context
The SLD synchronization connections are set up during SAP Solution Manager Configuration (transaction
solman_setup).
For information on the setup, see the following documents at http://help.sap.com/solutionmanager71 under
Application Help
Information

select SP and language

SAP Solution Manager Operations

Managing System Landscape

Set Up the Landscape Management Infrastructure :

Procedure
1. Connecting LMDB to System Landscape Directory (SLD)
2. Synchronizing with SAP Support Portal
3. Synchronizing with Transport Management System (TMS)

Next Steps
To check if the data that SLD data suppliers send is consistent for LMDB requirements, see SAP Note 1842956
(Check Data Supplier Consistency for Technical System in LMDB).

10

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Synchronizing System Landscape Data

Modeling System Landscapes in SAP


Solution Manager

With the automatically provided technical system information as a basis, you can model the logical landscape in
SAP Solution Manager. Define, for example, which product instances on which technical systems belong together
to form a product system. This information is crucial for the maintenance process.
For very basic considerations, see Landscape Recommendations

4.1

in the SAP Community Network.

Terminology

When we are talking about system maintenance, it is very helpful to understand the basic SAP terminology used in
this context.
From a maintenance view, the focus is on product systems which are modeled in SAP Solution Manager. The
following graphics illustrate, where product systems are embedded in the SAP solution landscape and of which
important elements a product system consists.

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Modeling System Landscapes in SAP Solution Manager

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11

Table 1: Modeling Product Systems - Terminology


Term

Description

product

SAP Products are the applications SAP ships and group sets of functions to solve busi
ness requirements. The complete product model is shipped as SAP Software Catalog
(or CR Content in the SLD). The availability of products is published in the Product
Availability Matrix (PAM) at https://support.sap.com/pam

). The product model de

fines the product structure with its product instances, software component versions,
and technical dependencies between product and its components. Products typically
have a name starting with 'SAP...' and are characterized by a version period and a main
tenance cycle.
A product can be installed on one or more technical systems. All technical systems that
are involved in the installation of one product form the product system.
Examples: SAP ERP, SAP NetWeaver, and SAP Solution Manager.
One product consists of one or more product versions.

12

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Modeling System Landscapes in SAP Solution Manager

Term

Description

product version

Each SAP product is installed in a product version, which is a concrete release of a prod
uct, available at a particular time for a specific scope of functionality. It bundles product
instances and the included software component versions.
Like products, information on product versions is shipped in the SAP Software Catalog.
They are the basis for the compatibility of closely coupled systems and the mainte
nance of product systems. For each product version, a maintenance period is defined.
One product system must have one standalone product version.
Example: SAP ERP 6.0, which is a product version of the product SAP ERP.

Note
There are standalone product versions (for example, SAP ERP 6.0) and add-on prod
uct versions, which require another product version as foundation for their installa
tion and operation (for example, EHP5 for SAP ERP 6.0). For more information about
add-on product versions, see Assigning Technical Systems, Product Versions, and
Product Instances [page 24].
technical system

Installing a product version on hardware, on one or several physical or virtual hosts, cre
ates one or more technical systems. Technical systems can either be distributed on one
or more application servers or on a database system on the same or a different host,
web dispatcher, etc. or can run everything on one host.
A technical system is installed and administered as a whole. Often, e.g. in AS ABAP and
AS Java, it is identified by a system ID (SID) or extended SID, a host, and an installation
number. There are different technical system types, for example Application Server
(AS) ABAP, AS Java, or TREX. Technical systems are central elements when it comes to
maintenance and operational activities, such as monitoring and alerting.
Automatic data suppliers on the technical system send information about hardware and
software to the SLD, for further distribution in the landscape.
Virtual hosts register themselves by diagnostics agents. For more information.

product system

SAP Note 1365123

Agent Data in the SAP Solution Manager LMDB

How to create a virtual system in Solution Manager 7.1

(especially the attached demonstration)

A group of technical systems on which a product version is installed. Product systems


are used to maintain and plan products in the system landscape. Most product versions
can be installed in different ways on one or more technical systems, therefore knowing
only the product version is not enough for maintenance. You also need to define the as
sociated product systems to maintain SAP products.
On the technical systems of a product system, one standalone product version and ei
ther zero, one, or several add-on product versions are installed. As of SAP Solution
Manager 7.1 SP5, you can assign more than one AS ABAP to a product system and zero,
one, or several non-ABAP technical systems.

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13

Term

Description

software component version

Product versions bundle software component versions that are made available at the
same time for implementing a specific scope of functionality. A software component is
the smallest entity that can be installed on a technical system. It is a reusable compo
nent of the product. A software component version can be part of several product in
stances. It can require other software component versions to be installed as well.
Examples: SRM Server 7.01, SAP BASIS 7.20, and Portal 7.0.

product instance

Technically dependent software component versions are grouped in product instances


(formerly known as main instances, instance or software units in transaction SMSY),
which are the smallest elements in a system landscape described in SAP Solution Man
ager. One product instance must be installed and updated as a whole on a single techni
cal system. (ABAP-Java dual-stack systems are considered one technical system.)
Patches can still be installed for individual software components.
The various product instances of a product version can be installed on one or several
technical systems.

Note
There are some exceptions to this rule. Some product instances (for example in SAP
Process Integration) are installed on both the AS ABAP and AS Java technical sys
tems. In such cases you have a mandatory dual-stack, and both stacks are treated
as one technical system, even though for a dual-stack system technical systems of
the types AS ABAP and AS Java need to be registered separately in the System
Landscape Directory (SLD).
Examples: SAP ECC Server, SAP XSS (Self-Services), and TREX.
Synonyms: main instance (in SAP Solution Manager transaction SMSY), software unit
(in System Landscape Directory)
dual-stack

SAP system that contains installations of both AS ABAP and AS Java. A dual-stack has
the following characteristics:

Common SID for all application servers and the database

Common startup framework

Common database (with different schemas for ABAP and Java)

All parts (technical systems and installed product instances) of a dual-stack must com
pletely be assigned to one product system.
It is no longer recommended to install dual-stacks. Existing dual-stacks are recom
mended to be split into individual technical systems. For more information, see the
Dual-Stack Split How to Ensure Correct Technical System Data in SLD and LMDB af
ter the Split

14

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Term

Description

technical usage

Technical usage is a further qualification describing a specific configuration of a product


version. It describes a set of business functions by bundling product instances, consist
ing of software components, for a distinct usage. It can be spread over multiple techni
cal systems and technology types. Not all product versions have this additional group
ing. There is a mapping between business functions and technical usages for ERP en
hancement packages.

More information:
White Paper: The SAP Solution Landscpape
SCN: Understanding Landscape Descriptions - Part I: the Simple Approach to Explaining Products, Product
Instances, and Software Components
Master Guide for SAP ERP 6.0 Enhancement Package 7
Components: Architecture Overview

4.2

, section Enhancement Packages and Software

System Landscape Modeling Rules

This section explains the basic rules to model a landscape description in SAP Solution Manager.
1. A standalone product version is installed on one or more technical systems, which are all described in
one product system. Only one active standalone product version and its technical systems can be
described in one product system. This ensures a consistent update of a complete product version.
(The dual-stack upgrade to SAP NetWeaver 7.30 with SEM-BW is an exception to this rule. In this case, see
SAP Note 1539356
for a description of the correct product system configuration and Special Cases in
Installation and Upgrade .)
2. If additional add-ons or enhancement packages (EHPs) are deployed on the system, these also must be
assigned to the product system as product versions.
There are add-on EHPs (such as SAP ERP 6.0 EHP 6) and standalone EHPs (such as SAP EHP3 FOR SAP
NETWEAVER 7.0.
3. All installed product instances of a product version must be assigned to the product system.
Some product instances contain both ABAP and Java components (for example, SAP NetWeaver Mobile
Infrastructure or SAP Process Integration). If such a product instance is installed, you have to link it to the
relevant Java technical system.
4. A landscape pattern must be assigned to an AS Java system.
A landscape pattern defines the upgrade strategy for an Application Server Java in SAP Solution Manager.
When the technical system is assigned to one product system, the landscape pattern sidecar is assigned,
when it is reused in several product systems, hub is assiged. For more information, see Landscape Patterns
(Upgrade Strategy for AS Java) [page 16].

Note
If you model a product system for an SAP CRM, SAP SRM, or SAP SCM product with an SAP NetWeaver
Java component (for example, SAP Enterprise Portal), create a separate product system for the SAP
NetWeaver product. All installed SAP NetWeaver product instances have to be assigned to this product
system.

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Modeling System Landscapes in SAP Solution Manager

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15

This note is relevant for the following product versions:


SAP CRM 7.0
SAP CRM 7.0 / NW7.01
SAP SRM 7.0
SAP SRM 7.0 / NW7.01
SAP SCM 7.0
For more information, see SAP Note 1326576

, 1531022

, and Special Cases in Installation and Upgrade

SAP NetWeaver ERECRUIT, LSOFE, and FINBASIS are stand-alone Add-Ons installable on SAP NetWeaver
systems, but in SAP PPMS they are modeled within the ERP product. Therefore, the system must be
configured as ERP product system and the corresponding instance must be marked as installed.
For more information, see SAP Note 1326576

, 1531022

, and Special Cases in Installation and Upgrade

SAP SEM-BW now can be installed independently of the SAP ERP product system. For more information, see
Special Cases in Installation and Upgrade .
The LMDB supports you in creating consistent product systems:
When you create a product system in SAP Solution Manager, the LMDB automatically suggests product instances
and the related product versions that are installed on the selected technical system. You only need to select the
instances relevant for a product system. This, of course, requires that the SAP Solution Manager is provided with
reliable technical system information by SLDs.
For more information, see Creating Product Systems in SAP Solution Manager [page 22].
The landscape verification function checks whether a landscape description complies with the rules for product
systems. It detects incorrect assignment of product versions, instances, or landscape patterns. For more
information, see Verifying Product System Information [page 26].

4.3

Landscape Patterns (Upgrade Strategy for AS Java)

In the Landscape Management Database (LMDB), you need to set the upgrade strategy for a technical system of
type Application Server (AS) Java, so that the correct upgrade strategy can be defined in maintenance
transactions.

Context
The assignment of landscape patterns is required for AS Java technical systems in a product system/
maintenance dependency (= landscape pattern 'sidecar') or several product systems(maintenance dependencies
(=landscape pattern 'hub') in which also ABAP technical systems are assigned. The landscape pattern decides

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which maintenance strategy will be used. In the LMDB, you can change the assignment on the overview screen of
the technical system:

A sidecar AS Java is connected to exactly one ABAP-based backend system. During an upgrade, Maintenance
Planner handles the technical system innovation-driven, strongly coupled with the corresponding ABAP-based
backend system and keeps the application and the underlying SAP NetWeaver of both systems in sync.
However, there are a few exceptions when a sidecar technical system is not updated synchronously with the
assigned superordinate product system but completely independent, e.g. for a technology-driven upgrade to SAP
NetWeaver 7.3. For this reason, it is required to additionally create an own product system for the SAP NetWeaver
product version, as you would do for a hub system.
A hub AS Java is connected to more than one ABAP-based backend system via a product system. During
upgrades, Maintenance Optimizer updates the shared system with minimal impact: Only updates of the selected
application are installed, while the underlying SAP NetWeaver and other applications are upgraded to the
minimally required version.
Only Create Hubs in Case of Close Maintenance Dependencies
A hub technical system should not be created for mere functional dependencies (e.g. Adobe Document Services
or TREX) but rather for technical and upgrade-related dependencies (for example, for XSS, XECO). Hub modeling
is only recommended if there is a tight connection between product versions when it comes to maintenance
activities; this dependency can be defined by common technical usages, for example.
Landscape Pattern Unknown
You have to define the landscape pattern Hub or Sidecar manually. Initially, all technical systems that are
registered in the LMDB by an SLD get the landscape pattern Unknown. With this status, the Maintenance
Optimizer will handle them like a hub system and calculate updates with minimal impact.
Example A: Two Independent Product Systems

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In the simplest case, only one technical system with all its product instances is used in one product system:

Example B: SAP CRM with a Sidecar Deployment


This is an example of a sidecar deployment: An SAP Customer Relationship Management (SAP CRM 7.0)
application uses SAP Interactive Forms by Adobe:

In the LMDB, the product system looks like this:

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The SAP CRM 7.0 application with Adobe Document Services (SAP NetWeaver 7.3) requires one product system
for SAP CRM (in this example, product system LGD). It uses the CRM AS Java product instance from the technical
system for SAP NetWeaver (in this example: A96).
As the AS Java technical system A96 in this example is only used by product system LGD in the landscape, the
landscape pattern sidecar is assigned to the AS Java technical system:

This has the effect that the SAP NetWeaver layer of technical system A96 is kept as consistent with the technical
system LGD as possible: During updates of LGD, the SAP NetWeaver stack and the product stack of CRM 7.0 are
both updated synchronously. As a result, both systems have the same technology level and SP stack level.
Example C: SAP ERP 6.0 EHP 5 with a Hub Deployment
In this example, an HCM application of SAP ERP (EHP5 FOR SAP ERP 6.0) is running on an AS ABAP-based
backend system (product system F6W) and on a separate SAP Portal system (SAP EHP2 FOR SAP NETWEAVER

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7.0) that provides the Employee Self-Services (product system F6X). Additionally, the Portal system is used by an
SAP SRM 7.0 system (product system F7A):

The most convenient way to display all relationships in the LMDB is selecting one of the involved product systems
and to choose Related Product Systems:

In this example, the following product systems have to be maintained in the LMDB:

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Product system F6W describes the ERP application, which consists of the standalone product version (SAP
ERP 6.0) and the add-on product version EHP5 FOR SAP ERP 6.0, which cannot be installed without the
standalone version. Product system F6W refers to two technical systems:
F6W (ABAP), on which the ECC Server and the Central Applications are isntalled
F6X (Java), on which the ERP Portal content is installed
So the following product instances are assigned product system F6W: Central Applications, SAP ECC Server,
2x Portal Content, Portal Content Self Services, and 2x SAP XSS (Self-Services).
Product system F7A describes the SRM application. It contains the standalone product version SAP SRM 7.0
and the add-on product version EHP1 FOR SAP SRM 7.0, which cannot be installed without the standalone
version. Product system F7A refers to two technical systems:
F7A (ABAP), on which the SRM Server is installed
F6X (Java), on which the SRM Portal content is installed
So the following product instances are assigned product system FA7: 2x SRM Server, Portal Content, and
Portal Content Supplier.
Product system F6X only describes the SAP EHP2 FOR SAP NETWEAVER 7.0 product version. (It is a
standalone product version, so do not assign the product version SAP NETWEAVER 7.0, in addition.) The
Enterprise Portal product instance, which is installed on the technical system F6X (JAVA) is assigned to this
product system.
Having all the SAP NetWeaver Portal instances on a separate technical system, which is described by an own
product system, enables you to maintain the SAP NetWeaver parts independently from the ERP or SRM product
systems. You can use the same Portal product system to implement new SAP Portal functionality available with a
new enhancement package version for SAP NetWeaver 7.0 with the SAP ERP product system. The SAP SRM
product system remains unchanged. Because the technical system F6X is used by several product systems, it
needs to be maintained as a hub in the LMDB technical system editor.

4.4

Maintaining System Tracks with Maintenance Optimizer

There are specific requirements for the update of a system track that consists of development, test, production,
and other systems.

Context
To update a single system, Maintenance Optimizer provides all files and the stack configuration file, which can be
handed over to the installation tool to apply the files. This works for a single system. But a system track can
consist of many individual systems for development, quality assurance, production etc. Thereby, the following
issues arise:
Different stack levels of the systems in a track
The productive system probably is on the lowest stack level because it is not updated that often. The quality
assurance system could be the same or higher as the productive system, and the development system most
likely has the highest stack level of the track because it is regularly patched and updated. Therefore the stack
configuration files generated by Maintenance Optimizer can be different if they are generated separately from
each other.

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Different number of activated business functions on systems in a track


Most likely, the smallest number of activated business functions can be found on the productive system, a
higher number on the quality assurance system, and an even higher number on the development system.
Therefore, the generated stack configuration file for the development system is not necessarily relevant for
the other systems.

Procedure
To maintain a system track consistently, include all systems of one track in one Maintenance Optimizer
transaction. Produce a single stack configuration file for the whole track. Do not generate a separate stack
configuration file for every single system of a system track. This ensures the consistency of the patch or upgrade
throughout all systems and prevents extra work.
You can assign technical usages separately for each system of the track during the maintenance transaction.

Note
We recommend that you do not implement Legal Change Packages during the patch phase of a system track.
This can cause inconsistencies between the different systems of a track and invalidate the generated stack
configuration file for the whole system track. Information about upcoming Legal Change Packages is provided
using SAP Notes (planned legal changes).

Next Steps
Software changes must be tested in every configuration, by all involved users and parties.
Implementing new software in the production system must be the last step.
For more information, see SCN: Maintenance of system tracks with Maintenance Optimizer

4.5

Creating Product Systems in SAP Solution Manager

With the technical system information, you can now start to model the product system descriptions for the logical
system landscape in SAP Solution Manager. As of SAP Solution Manager 7.1 SP05, technical systems and product
systems are maintained in the LMDB, but no longer with transaction SMSY.

Context
The following table shows the steps in which transaction SMSY was replaced by the LMDB over the last SAP
Solution Manager versions:

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Table 2: Introduction of the New System Repository for Landscape Data - Landscape Management Database (LMDB)
SAP Solution Manager 7.0

SAP Solution Manager 7.1 SP01-04

SAP Solution Manager 7.1 SP05 and


higher

Product and technical system informa


tion is maintained in SMSY.

Product system information is maintained


in transaction SMSY. Technical system in
formation is maintained in the new Land
scape Management Database (transaction
LMDB).

Product and technical system infor


mation is maintained in the LMDB.
Landscape verification is integrated ito
the LMDB editor for product systems.

Note
Prerequisite: You have completed the activities described under Synchronizing SAP Solution Manager with
SLD and Other Repositories [page 10].
It is strongly recommended, that technical system information is provided automatically by SLD data suppliers.
Manual entries in the LMDB must be avoided since they can lead to inconsistencies and hinder later automatic
updates by the SLD.
If no product versions and product instances are reported, the following Wiki shows how to manually model
different products in the LMDB: http://wiki.scn.sap.com/wiki/x/4I-uDQ .
Some information cannot be delivered by the SLD, you need to maintain it manually in the LMDB, for example the
landscape pattern, custom attributes, and the complete product system information.
To view system descriptions, start SAP Solution Manager: Work Centers (transaction SOLMAN_WORKCENTER and
choose

Solution Manager Administration

Landscape

Technical Systems

or Product Systems, for example.

Alternatively, you can access the LMDB data directly with transaction LMDB.
For more information, see the SAP Help Portal at http://help.sap.com/solutionmanager71 under
Help

select language and SP

SAP Solution Manager Operations

Application

Managing System Landscape Information

Managing Product Systems


If a product system must be defined depends on the type of the technical system that is to be updated.
For the following technical system types must be updated with Maintenance Optimizer and require a product
system:
Application Server ABAP
Application Server Java
SAP HANA Database
TREX System
For the following technical system types, no product system is required, because maintenance with
Maintenance Optimizer is not supported or not required:
SAP BusinessObjects Cluster
Sybase Unwired Platform
SAP NetWeaver Master Data Management Server (MDM)
SAP Identity Management (IDM)

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4.5.1 Creating Product Systems


In contrast to technical system information, which is automatically provided by data suppliers, you need to create
product system information manually in the LMDB of SAP Solution Manager. It defines, which technical systems
and product instances need to be updated and upgraded together in maintenance processes.

Prerequisites
The SLD connection is active and the full automatic synchronization and thereby the technical system information
is complete.

Tip
Migrate existing product system information from SMSY to LMDB:
When you are updating to SAP Solution Manager 7.1, you can migrate selected information about technical
systems and complete product system descriptions which cannot be provided by the SLD from the
previous storage (Solution Manager System Landscape, SMSY) to the new LMDB storage. This avoids manual
re-creation. To do so, start transaction SOLMAN_SETUP and choose
Landscape Description

Migrate Data into LMDB

System Preparation

Prepare

To configure a product system that consists of more than one technical system, a rough sequence should be
followed:
1. Assign the primary (most important) AS ABAP technical system. Create the product system from the
primary AS ABAP technical system first, using the extended system ID as product system name.
If no AS ABAP is part of the product system, start with the primary technical system of a different type and
use the extended SID of this system as product system name.
To do so, start transaction LMDB, select the technical system in edit mode, and choose Assign to Product
System under Software.
Check the product instances that are marked as installed for any technical system before you add it to a
product system. The product instances for which the Installed indicator is set in the technical system serve as
starting point for the product instance assignment in the product system editor. If no such indicator is set,
assign the relevant product instances only in the product system editor.
2. Assign secondary AS ABAP technical systems.
3. Assign non-AS-ABAP technical systems.

Context
When you create product systems, assigning product instances (including their relation to technical systems and
product versions) is the central task. Regular verification checks help you to make a product system consistent so
that it can be used in maintenance transactions.
If no product versions and product instances can be reported by automatic data suppliers, the following Wiki
shows how to manually model different products in the LMDB: http://wiki.scn.sap.com/wiki/x/4I-uDQ .

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To create new product systems, proceed as follows:

Procedure
1. You can use the following starting points:
Start from the existing technical system:
Start transaction SOLMAN_SETUP and choose Managed Systems Configuration. Select the related
technical system, choose Configure and create a product system in the first step of the guided
procedure.
Start transaction LMDB and select the related technical system for editing. Choose

Software

Edit

Product System Assignment .


Start directly with the product system:
Start transaction LMDB and select Product Systems, enter the product system name, and choose Create.
Under Assigned Technical Systems, choose Add to add the involved technical systems and product
instances.
2. Assign technical systems and their product instances:
In each case, a dialog box opens, supporting you with proposals on which product instances to assign. For
more information, read the help text in the dialog.
As of SAP Solution Manager 7.1 SP10, you can also create product systems automatically in the Managed
System Configuration and in the LMDB editor for product systems. Also, if not all product instances are
provided by data suppliers, the improved search for more proposals simplifies the product system creation: It
suggests product instances based on software component information from the system and the SAP Support
Portal. For more information, see Evolution of Landscape Data Management Part II: Whats better with
LMDB in SAP Solution Manager 7.1, SPS10? .
3. Verify the product system description.
The verification function in the editor for product systems checks the consistency of the product system
definition. To do so, functionality from the SAP Support Portal is accessed with a remote service. Perform a
new verification check whenever you make changes to a product system and always before you start a
maintenance transaction.
4. Updating product system information
Until SAP Solution Manager 7.1 SP08, you must manually create and update product system information. As
of SP10, product system information is updated automatically as soon as the information for related technical
systems is updated with the next SLD synchronization; the LMDB updates the assigned product instances
and the indicator for diagnostics-relevance. For more information, see SAP Note 1832868 .

Next Steps
For more information, see Managing Product System Information in the SAP Help Portal at http://help.sap.com/
solutionmanager71 under

Application Help

Managing System Landscape Information

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Modeling System Landscapes in SAP Solution Manager

select language and SP

SAP Solution Manager Operations

Managing Product System Information .

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4.5.2 Verifying Product System Information


When the product system information in LMDB is complete, verify that the system landscape in SAP Solution
Manager complies with the modeling rules. Only then, Maintenance Optimizer can work correctly. As of SAP
Solution Manager 7.1 SP05, the verification feature is included into the editor for product systems in the LMDB.

Context
The most important check criteria are described described under System Landscape Modeling Rules [page 15].
The landscape verification function can detect incorrect assignments of product versions, instances, or landscape
patterns.

Procedure
1. You can see the verification status of all your product systems in the Solution Manager Administartion work
center (transaction sm_workcenter) under

Landscape

Product Systems . From here, you can also edit

and verify the product systems. In the product system editor of the LMDB, choose the Verification step at the
bottom of the navigation tree.
2. To start the verification, choose Execute Verification Check. In the result list, you see the required corrections.
An error (red icon) means a mandatory correction. A warning (yellow traffic light) informs you that there are
missing or incorrect product system descriptions that, however, do not influence Maintenance Optimizer.

Caution
For known exceptions regarding the landscape verification function in LMDB, see SAP Note 1721112 . It
describes the cases for which error messages appear that can be ignored or must be handled in a different
way.
3. To read the error description, choose the info button.
4. Many errors can be directly corrected by choosing the link in the Action column.
5. After each correction, choose Execute Verification Check, again, and take care of the remaining errors.

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Next Steps
For more information, see in the SAP Help Portal http://help.sap.com/solutionmanager71 under
Help

select language and SP

SAP Solution Manager Operations

Managing Product System Information

Application

Managing System Landscape Information

Verifying Product Systems .

4.5.3 Creating a Product System for a Dual-Stack


Dual-stacks are systems where an Application Server ABAP and an Application Server Java are installed on the
same technical system. In SAP Solution Manager, they are represented by two technical systems and maintained
in one product system.

Context
Both technical systems representing the dual-stack parts have the same system ID and the same message server.

Note
The installation of dual-stacks is only recommended for selected scenarios where this is mandatory: for
example, for SAP Solution Manager 7.0 and 7.1, and for SAP Process Integration 7.11.
Apart from that, it is no longer recommended to install dual-stacks. Split existing dual-stacks into individual
technical systems. For more information, see Dual-Stack Split How to Ensure Correct Technical System Data
in SLD and LMDB after the Split .

Procedure
A dual-stack can be created in SAP Solution Manager automatically or manually:
Automatic activity: The two dual stack parts are registered as two technical systems and as one technical
scenario in SAP Solution Manager.
By default, the two parts of a dual-stack are automatically registered as a technical scenario consisting of an
AS ABAP and a AS Java technical system. When you display one of the technical systems in the LMDB, you
can see the dual-stack partner in the Overview screen.
Manual activity: For dual-stacks, create one product system and assign both stacks, this is, the technical
systems. To assign the right dual-stack partners, it is recommended that you select the technical scenario
under

SAP Solution Manager Configuration (transaction solman_setup)

Technical Scenarios

Managed Systems Configuration

Configure Scenario .

Switch to edit mode, select a dual-stack part, choose


for the second dual-stack part as well.

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Edit

Assign to Product System

and save. Do this

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It is important to assign both technical systems and all their installed product instances to the same product
system. Thereby, one product system represents the complete dual-stack. Otherwise, you could damage the
installation during an upgrade or update.

Next Steps
The next transaction with Maintenance Optimizer will calculate a stack XML file for the complete dual-stack.

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Executing a Maintenance Optimizer


Transaction

Maintenance Optimizer in SAP Solution Manager calculates the required enhancement package files and creates
the stack configuration file.
In the following, the typical work steps of a Maintenance Optimizer transaction are described. For a detailed
documentation, see http://help.sap.com/solutionmanager71 under
language

Maintenance Management

Application Help

select release and

Maintenance Optimizer .

Prerequisite: You have maintained the relevant product systems and verified them, as described under Verifying
Product System Information [page 26].
The following sections describe the maintenance transaction in detail.
Detailed documentation:
In the SAP Help Portal at http://help.sap.com/solutionmanager71 under

Application Help

select release

and language
Change Control Management

Maintenance Management

Maintenance Optimizer

Maintenance Optimizer at http://support.sap.com/mopz


To start a maintenance transaction in Maintenance Optimizer. you have the following option:
Start transaction LMDB. Choose the Product Systems tab and select the product system that you want to
update. In the Overview, for a selected product version, choose the link under Maintenance Transactions.
You can either proceed with an existing maintenance transactions, or create a new one:

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Alternatively, you can start transaction SOLMAN_WORKCENTER and choose


Common Tasks

Change Management

New Maintenance Transaction .

In case of authorization issues, see Maintaining Users for SAP Solution Manager and SAP Service Marketplace
[page 6].

5.1

Step 1: Plan Maintenance

You are in the Plan Maintenance work step of Maintenance Optimizer. Here, you select the solution, product
version, and product systems that you want to update or upgrade.

Context

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Procedure
1. Select the solution for which you want to download the software packages.
Select a product version for the selected solution.

Note
For any enhancement packages for SAP ERP, select product version SAP ERP .
2. The related product systems are displayed. Select one or several product systems to be updated.

Note
We recommend that you create a single stack configuration file for all product systems of a track
(development system, quality assurance system, and production system). In addition, run your
Maintenance Optimizer transactions for every affected system at the same time, in the same maintenance
transaction. This way you ensure that all systems are upgraded with exactly the same software.
If you run the Maintenance Optimizer transaction several times for a product, the calculated stack XML
files can include different software because SAP changes support package stacks whenever a fix is
available for a critical issue in the software. Always apply the latest, stack XML file that you produced.
If you get the system message There is already a transaction for the systems of this product version, check
SAP Note 1296589 .
3. Choose Continue.
The system checks the instances installed in your product system and determines the update options. This
check is based on the product system settings that you made in the Landscape Management Database
(LMDB).

5.2

Step 2: Select Files

You are in the Select Files work step of Maintenance Optimizer. Here, you decide about the content of the stack
configuration file that you need for the upgrade or update.

Context

Note
Check the Log tab regularly, to see if any issues have occurred. In addition, the Systems tab provides helpful
information about the systems to be updated or upgraded.
Choose Calculate Files Automatically as the file selection mode.

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Procedure
1. Sub-Step: Choose Stack
Select the Target enhancement package product version and Target enhancement package stack level.
Choose Stack Details to display a summary of the contents of the selected target stack.

Select the technical usages.


See also: Defintion of 'technical usage' under Terminology [page 11] and Innovation Discovery for SAP
Products .
Technical usages that are already installed on the system are automatically selected. You can select
additional technical usages.

The technical usages are grouped by instance. For example, the Portal Content instance group comprises all
technical usages which contain the Portal Content instance. So a technical usage can be part of several
instance groups.
You can display detailed information about technical usages by clicking on the link with the name of the
technical usage. This shows you product instances of the selected enhancement package release, required
product instances, product versions, and product systems.

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You can only select technical usages for which required product instances are flagged as installed in the
LMDB. Product instances for unavailable technical usages are highlighted in red.

Note
You cannot select a technical usage if it includes software components that must run on an SAP Portal that
is not installed in your system.
For details about the mappings between technical usages, business functions, product instances and the
software components check following SAP Notes:
SAP Note 1642789

Enhancement Package 2 for SAP CRM 7.0: Required SWC

SAP Note 1473026

Enhancement package 1 for SAP SCM: Required SWC

SAP Note 1585806

Enhancement package 2 for SAP SCM 7.0: Required SWC

SAP Note 1083576

SAP enhancement package 3 for SAP ERP 6.0 - required SWC

SAP Note 1324838

Enhancement package 5 for SAP ERP 6.0: Required SWC

SAP Note 1165438

Enhancement package 4 for SAP ERP: Required SWC

SAP Note 1566412

Enhancement package 6 for SAP ERP 6.0: Required SWC

SAP Note 1359215

Technical prerequisites for using enterprise services

SAP Note 1595753

Enhancement packages for SAP CRM 7.0: Required SWC

SAP Note 1052470

SAP ERP 6.0 EhP 2 - Business functions and SW components

If you have assigned Java technical systems to your maintenance transaction, the Maintenance Optimizer
also shows all installable Java instances in the Additionally Installable Java Instances section. Java instances
that are relevant for the selected version of the target stack are pre-selected.

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If you select additional Java instances, you can choose from a bigger selection of technical usages in the
upper Technical Usages section .
Choose Continue
2. Sub-Step: Confirm Target
Check and confirm the major target constellation of your system.

Note
If at this step a connected SAP NetWeaver system (for example an SAP Portal, or an SAP Business
Warehouse system) is supposed to be updated to a release that you did not expect, check if you have
correctly maintained the landscape pattern of the technical system. See Landscape Patterns (Upgrade
Strategy for AS Java) [page 16].
3. Sub-Step: Choose Add-On Products (if available)
Now choose the add-on products. Maintenance Optimizer lists the following selection options if add-ons are
affected by the installation, upgrade, or update:
Add-ons already installed that you can update with the update, upgrade, or installation of the
enhancement package
Add-ons that you can install with the update, upgrade, or installation of the enhancement package
Select the add-ons and the SP stack level hat you want to install. Previously installed add-ons are preselected.

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Note
Choose the add-on links to display the add-on instances and installable alternative (that is, the compatible
software component versions).
Maintenance Optimizer provides the option to include add-ons directly into your maintenance operation, so
that you use the same downtime window instead of installing the add-ons separately afterwards.

Note
Add-ons are part of the stack XML file for target releases based on NW 7.0 EHP2 or higher, that is, add-ons
are included as of SAP ERP 6.05 or higher.

Choose Continue.
4. Sub-Step: Select OS/DB-Dependent files
Select the files that correspond with the combination of your operating system and database. Also select the
files for SAP IGS, SAP HOST AGENT, SAPJVM, and for the Software Update Manager (SUM) if they are
provided for selection. For more information about the SUM option, see SAP Note 1626435 .
If you run application servers on different operating systems, make sure that you also include their kernels
files. Sliding the mouse pointer on the kernel files displays a quick info that explains for which system the
kernel files were calculated.
Choose Continue.
5. Sub-Step: Select Stack-Independent Files
Select the stack-independent files and files for the add-on upgrade or add-on installation. In most cases, the
stack-independent files include a SPAM/SAINT update for the target release. If you decided to install new
add-ons, the corresponding files are displayed.

Note
A red asterisk indicates that there is no delivery package on the SAP Service Marketplace for a support
package.
You can also select files from the download basket for this maintenance transaction manually by choosing
Include/Exclude Files in Download Basket.

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Note
The Maintenance Optimizer downloads these files, but does not automatically import them. You have to
import them manually.
Choose Continue.
6. Sub-Step: Select Stack-Dependent Files
In this step, Maintenance Optimizer offers installation files for optional, alternative software component
versions. These files directly correspond to the technical usages that you have selected. Alternative software
component versions are, for example, SAP JAVA DATA DICTIONARY 7.0, 7.01 and 7.02 for the SAP XECO
product instance, and SAP SHARED JAVA APPLIC. 7.30, 7.31, and 7.32 for SAP XECO NW 7.3.
Maintenance Optimizer only offers alternative software component versions for which the following
conditions apply:
It is still in maintenance.
It is newer than the installed one.
It is consistent with other selected alternative software component versions of the product instance.
By default, Maintenance Optimizer pre-selects the existing software component versions.
We recommend that you keep the selection. But if required, you can select a higher, alternative version to
add it for the installation, and you can deselect versions that you do not want to apply to your system.
Components of an SP stack that are not in productive use do not need to be patched during the
implementation of the SP stack, unless there is a technical or logical dependency to the productive
components. If deselection is disabled, the previously selected technical usages and the target support
package level require these support packages.
Note the messages (including long texts) in the log for recommendations.
Examples:
If BI_CONT 736 is installed in the system and BI_CONT 735, 736 and 737 are defined in the SP stack, then
735 will not be provided for selection, 736 will be pre-selected as recommendation (because 736 is the
currently installed version), and 737 will also be provided for selection.
If no BI_CONT is installed and BI_CONT 736 and 737 are defined in the SP stack, then 737 will be preselected as recommendation (because it is the latest version) and 736 will also be provided for selection.

Note
Do not deselect the files for the software components SAP_BS_FND and WEBCUIF. They are required for
the enhancement package.
To include current patches for Java support packages in your maintenance transaction, choose Add Java
Patches.
To add HR Support Packages or Country Legal Change Packages (CLC Packages) for an HR system selected
as a product system to your maintenance transaction, choose Add HR Packages.

Note
Maintenance Optimizer downloads the selected files, but does not automatically import them. You have to
import them manually.

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Choose Continue.
7. Sub-Step: Confirm Selection
To download the files, select whether you want to download them with the Download Basket or with the
Software Lifecycle Manager (only available if configured).
Once you confirm the selection, this file is stored in the database of SAP Solution Manager and at operating
system level in the Electronic Parcel Service Inbox (EPS/IN) of the transport directory.
Choose Continue to get to the Download Files [page 37] work step.

5.3

Step 3: Download Files

You are in the Download Files work step of Maintenance Optimizer. Here, you can download the stack
configuration file, which includes your previously defined update or upgrade information.

Context
Note
Download the files as soon as you have completed the Maintenance Optimizer transaction.

Procedure
1. Download the XML stack file.
A package configuration file containing your selections, based on your entries, is generated.
The text file is only needed for an upgrade with source release SAP R/3 4.6C (see SAP Note 1022704

).

If you get a system message Adjustment of stack delta XML done with error: check application log, either
your SAP Solution Manager system does not have the latest SPAM level, or you have insufficient user
authorizations to write the XML in the EPS/IN directory. For more information, see Maintaining Users for SAP
Solution Manager and SAP Service Marketplace [page 6].
2. Choose Continue to get to the Implement [page 38] work step.

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5.4

Step 4: Implement

You are in the Implement work step of Maintenance Optimizer. Here, you are instructed to implement the update
or update with other tools.

Procedure
1. Use the appropriate update tool, like the Software Update Manager (SUM), SAP Enhancement Package
Installer (SAPehpi), SAP upgrade tools (SAPup and SAPJup) to implement the downloaded items.
For more information, see www.service.sap.com/sltoolset

2. After you have implemented the changes for the product systems, change the Status of Implementation for
Product System(s) to Completed.
3. Choose Continue to get to the End Maintenance [page 38] work step.

5.5

Step 5: End Maintenance

You are in the End Maintenance work step of Maintenance Optimizer. Here, you close the maintenance
transaction.

Context
When you complete a maintenance transaction, you can no longer make any changes to it. It remains for later
reference.

Procedure
1. Choose Complete Transaction.
2. Choose Close.

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Correcting Installed Software Information


(CISI)

If the installed software information (ISI) is wrong or missing on the technical system itself, it cannot be correctly
forwarded in the system landscape. You can correct ISI on the system by a corrective XML file.

Context
Installed software information is the set of data associated with a technical system. It stored in different tables
and files on the system itself and propagated to the System Landscape Directory (SLD) to be used, for example,
in system landscape maintenance. This is the most important information that is included:
System ID
Hosts
Product and product version
Product instances
Software components
During the installation or upgrade of a technical system, information about the installed product version and
product instances is stored on the system itself. This information is forwarded to the SLD and SAP Solution
Manager.
It can happen that the information stored on the technical system is not correct or missing or not forwarded at all.
For example, installed product instances can be reported as being installed on the technical system in the LMDB
but they do not match the installed software components. This creates errors in the landscape verification or in
the Maintenance Optimizer transaction.
In this case, you can correct ISI and create a corrective xml file in SAP Solution Manager and use Software Update
Manager (SUM) to correct the information on the system.
Prerequisites: You need at least SAP Solution Manager 7.1 SP06 and Software Update Manager SP08 from SL
Toolset 1.0.
For background information regarding installed software information (ISI), see SAP Note 1877731

Procedure
Follow the procedure that is described in SAP Note 1816146

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Correcting Installed Software Information (CISI)

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Copying Stack Configuration Files for


Identical Systems

To reuse a previously calculated target constellation for another system, you can copy the stack configuration file.

Procedure
To reuse a calculated target constellation on another system, use a copy report. It only works if both systems
have the same Service Pack level. Otherwise, create an individual maintenance transaction for the second system.
For more information, see SAP Note 1600302

Note
To maintain systems belonging to one system track (development, test, production system etc.), see
Maintaining System Tracks with Maintenance Optimizer [page 21].

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Special Cases in Installation and Upgrade

Regarding installation and upgrade, for some SAP products certain exceptions apply.
The guide Special Cases in Installation and Upgrade
SAP products, such as the following:

comprises recommendations on how to manage specific

Additional installation of SAP ERP Portal Content on top of an existing SAP Portal
Additional installation of SAP CRM or SAP SRM Portal Content on top of an existing SAP Portal
Modeling of SAP SEM-BW, SAP ERECRUIT, LSOFE, and FINBASIS
Updating to SAP NetWeaver 7.3 Hub
Products that are not or only partially relevant for Maintenance Optimizer
The focus is on new installation, product system modeling in the Landscape Management Database (LMDB), and
updates or upgrades with Maintenance Optimizer and Software Update Manager (SUM).

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Special Cases in Installation and Upgrade

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Gender-Neutral Language
As far as possible, SAP documentation is gender neutral. Depending on the context, the reader is addressed directly with "you", or a gender-neutral noun (such as "sales
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(see: http://help.sap.com/disclaimer).

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