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Prof.
AjanthaDharmasiri
delivering
the
key
note
It was a meaningful occasion when I had to deliver the keynote address at the Annual Five S
Conference, organised by the Sri Lanka Association of Quality and Productivity, held
recently.
I spoke on the Five S for the Mind highlighting the need to focus on mind over matter.
Todays column contains the essence of what I shared.
Overview
Better housekeeping, greater orderliness and enhanced productivity are just some of the
benefits of the popular approach known as the Five S system. It is no stranger to the Sri
Lankan workplace. I think it has much more depth and breadth than that. The Five S system
originated in Japan, and stands for five Japanese words that start with the letter S: Seiri,
Seiton, Seiso, Seiketsu and Shitsuke. An equivalent set of five S words in English have
likewise been adopted by many, to preserve the Five S acronym in English usage. These are:
Sort, Set, Shine, Standardise and Sustain.
Why does the mind need Five S? This has been a question in my mind for a while. Removing
clutter from the workplace is fine but more clutter remains in the mind, in the forms of
negative emotions, inaccurate perceptions and false opinions. Even though Five S has been
successfully implemented in many Sri Lankan workplaces, the depth it contains in making
the participants disciplined has not been adequately captured. Lets discuss each S in detail.
Seiri (Sort)
This is the starting point. Typical workplace activities include going through all tools,
materials and so forth in the plant and work area. Keeping only essential items and
eliminating what is not required, prioritising things per requirements and keeping them in
easily-accessible places are other key actions. Everything else is stored or discarded.
It refers to the act of throwing away all unwanted, unnecessary and unrelated materials in the
workplace. People involved in Seiri must not feel sorry about having to throw away things.
The idea is to ensure that everything left in the workplace is related to work. Even the number
of necessary items in the workplace must be kept to their absolute minimum. Because of
seiri, the simplification of tasks, the effective use of space and the careful purchase of items
take place. The way I think, the deep relevance of Seiri to the mind is purposefulness. In
order to ensure clarity over clutter with right seeing (Samma Dhitti), one needs to identify
positive thoughts, constructive emotions and unbiased perceptions with a clear purpose in
mind. This is much more difficult than sorting things in a workplace.
Seiton (Set)
This typically means arranging the workplace, equipment, parts, and instructions in such a
way that the work flows free of waste through value-added tasks with a division of labour
necessary to meet demand. It follows the practice of everything has a proper place. It is all
about efficiency. When applied correctly with flow established this step eliminates the
majority of the non-value-added time and allows the rest of the zero defect philosophy to be
enabled. In essence, until there is an orderly flow, you cannot avoid flaws in tackling
problems and the notion of zero defects is not possible at all.
As I observe, the deep relevance of Seiton to the mind is prioritising. It requires focusing on
value creation. Connecting thoughts in a logical manner with proper analysis is the need. It in
fact helps oneself to focus on tasks linked to targets in the context of overall purpose. What is
3
connected to the purpose has to be a priority. The rest have to be set aside to be done only
when time permits.
Seiso (Shine)
This involves cleaning the workspace and all equipment and keeping them organised. In a
typical factory, at the end of each shift, clean the work area and be sure everything is restored
to its place. This step ensures that the workstation is ready for the next user and that order is
sustained.
In fact, Seiso invites us to become our own janitors. As the Japanese advocate, cleaning must
be done by everyone in the organisation, from the directors to drivers. Everyone should see
the workplace through the eyes of a visitor - always thinking if it is clean enough to make a
good impression. The way I see it, the deep relevance of Seiso to the mind is purity. This is
where the spiritual dimension looms large. Pure thoughts devoid of malice, jealously and
other negativities are what are required. A shining mind is a spiritual mind empathising with
others compassionately.
Seiketsu (Sustain)
This is all about uniformity and consistency. In a typical workplace, uniform procedures need
to
be
ensured
throughout
an
operation
to
promote
inter-changeability.
Seiketsu
encompasses both people and environmental cleanliness. Personal tidiness can be a good
starting point.
I think the deep relevance of Seiketsu to the mind is perseverance. So many start-ups might
end up halfway through without proper completion. A mind that is geared towards
perseverance will ensure continuity of a recommended habit, preferred value or a best
practice. One needs determination and dedication in order to sustain noteworthy initiatives.
Shitsuke (Standardise)
This refers to ensuring the disciplined adherence to the previous four Ss. It assists in
preventing a possible backsliding to where thing were prior to the implementation of the Five
S system. The key word here is discipline. It denotes practicing the Five S as a way of life.
4
As the Japanese say, the emphasis of Shitsuke is the elimination of bad habits and the
constant practise of good ones. Once true Shitsuke is achieved, people will keep things
naturally, without reminders and warnings.
The way I see it, the deep relevance of Shitsuke to the mind is proactiveness. With a
proactive mind, purposeful, prioritised, pure actions can be continued with perseverance. In
essence, it sums up the overall application of the Five S to the mind.
Ajantha
Dharmasiri
can
be
reached
through
director@pim.lk
or
www.ajanthadharmasiri.info)