FM HEALTH SAFETY & SECURITY

H13
Date: May 8th 2008

Behaviour Safety
Version 1.1

KING ABDULLAH UNIVERSITY of SCIENCE & TECHNOLOGY

FM HEALTH SAFETY & SECURITY
H13

Behavioural Safety
th

Date: May 8 2008

Ver 1.1

Document Control
Change Record
Date

Author

Revision

Change Ref.

Reviewers
Date of
Review

Designation

Name

Designation

Name

Approvals
Date of
Approval

Distribution
Copy

Name/Designation

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Department

KING ABDULLAH UNIVERSITY of SCIENCE & TECHNOLOGY

FM HEALTH SAFETY & SECURITY
H13

Behavioural Safety
th

Date: May 8 2008

Ver 1.1

Table of Contents
1. Purpose & Description ........................................................................................................
2. Key Roles and Responsibilities..........................................................................................
3. Glossary................................................................................................................................
4. Supporting Documents .......................................................................................................
5. Procedure Diagram..............................................................................................................
6. Work Instruction...................................................................................................................
7. Records.................................................................................................................................

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KING ABDULLAH UNIVERSITY of SCIENCE & TECHNOLOGY

FM HEALTH SAFETY & SECURITY
H13

Behavioural Safety
th

Date: May 8 2008

Ver 1.1

1. Purpose & Description

This Procedure establishes the method to be adopted for the development and
implementation of a behavioural safety programme. By analysing the interactions between
peoples behaviour and the working environment it is possible to identify those factors that
support safe or unsafe behaviour. By changing the environment to support safe behaviour
and implementing behavioural safety processes, accidents and incidents can be reduced.
This is required to ensure that all the necessary means are taken to ensure that a
programme of behavioural safety is developed effectively and that all those involved are
aware of the process, predominantly detailing the steps to ensure that the process is in
accordance with legislation and International Best Practice. This document aims to:
I.

Identify clearly the procedures to be followed and clearly identify the

stakeholders involved at the different stages.

II.

Give detailed explanation of how to complete the activities within the procedure

III.

Identify all relevant supporting information and documents to be used when

using the procedures.

2. Key Roles and Responsibilities

Job Title
Service Provider
KAUST
H&S Manager

Responsibilities
Service Provider to deliver FM services to KAUST including
manpower
Client for all services delivered
Health & Safety Manager from Service Provider

3. Glossary
Word/Words/ Abbreviation
KAUST
SP
H&S

Description
King Abdullah University of Science & Technology
Service provider
Health & Safety

4. Supporting Documents
Document Title
Unsafe Behaviour report
Induction programme

Description
Detailed report on unsafe behaviour of individual(s) carrying
out tasks
Training programme by organisation for new employees
establishing operational expectations

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KING ABDULLAH UNIVERSITY of SCIENCE & TECHNOLOGY

FM HEALTH SAFETY & SECURITY
H13

Behavioural Safety
th

Date: May 8 2008

Ver 1.1

5. Procedure diagram

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KING ABDULLAH UNIVERSITY of SCIENCE & TECHNOLOGY

FM HEALTH SAFETY & SECURITY
H13

Behavioural Safety
th

Date: May 8 2008

Ver 1.1

-6-

KING ABDULLAH UNIVERSITY of SCIENCE & TECHNOLOGY

FM HEALTH SAFETY & SECURITY
H13

Behavioural Safety
th

Date: May 8 2008

Ver 1.1

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KING ABDULLAH UNIVERSITY of SCIENCE & TECHNOLOGY

FM HEALTH SAFETY & SECURITY
H13

Behavioural Safety
th

Date: May 8 2008

Ver 1.1

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KING ABDULLAH UNIVERSITY of SCIENCE & TECHNOLOGY

FM HEALTH SAFETY & SECURITY
H13

Behavioural Safety
th

Date: May 8 2008

Ver 1.1

6. Work Instruction
Activity 1
Responsibility
Inputs
Controls
Step 1

Step 2
Step 3
Outputs
Activity 2
Responsibility
Inputs
Controls
Step 1

Step 2

Step 3
Step 4
Outputs
Activity 3
Responsibility
Input
Controls
Step 1
Step 2

Step 3
Step 4
Outputs

Identify the key safety behaviours expected when

undertaking any task
Service Provider

Supporting
Documentation

H & S management system

Identify from task key safety behaviour issues taking
into account the working environment and any
possible changes that could occur whilst the task is
being executed
Check if any historic data exists on behaviour issues
relating to task
Assess information and produce a list of key issues.
Identified and listed key safety behaviour issues
Develop a behavioural safety checklist and assess
if any unsafe behaviour by employee
Service Provider
List of key safety behaviour issues

Supporting
Documentation
List of key safe
behaviour issues

H & S management system

Develop a list of questions from the key issues and
put forward to employee/staff, compile best practice
answers
From listed questions and discussion with employee
assess conduct to determine if unsafe behavioural
event has occurred
If unsafe event occurred by employee- go to activity 3
If no unsafe act occurred - close out
Checklist developed and assessment carried out
If new employee include safety training in
induction process
Service Provider
Induction course training
H & S management system
Include as part of a new employee induction course a
programme on behavioural safety at the workplace
Use best practice in delivering session to include
recording, reporting processes of unsafe behaviour
and include a question and answer session.
If unsafe action endangers other person(s) or Service
Provider- go to activity 4
If unsafe action does not endanger other person(s) or
SP- go to activity 6
Safety training included in induction course

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Supporting
Documentation

KING ABDULLAH UNIVERSITY of SCIENCE & TECHNOLOGY

FM HEALTH SAFETY & SECURITY
H13

Behavioural Safety
th

Date: May 8 2008

Ver 1.1

Activity 4

Inform KAUST of unsafe process and person /

organisation involved
KAUST
Unsafe behaviour incident report

Responsibility
Input

Controls
Step 1
Step 2

Outputs
Activity 5
Responsibility
Input
Controls
Step 1
Step 2
Outputs
Activity 6
Responsibility
Inputs
Controls
Step 1

Step 2

Step 3
Outputs

Supporting
Documentation
Unsafe
behaviour
incident report

Service provider to identify all parties including

individuals and organisations carrying out unsafe acts
Details forwarded on to KAUST of unsafe behaviour in
report including:
Time / date
Organisation responsible
Employees names
Details of incident
Rectification action
Evidence
Behavioural incident forwarded onto KAUST
KAUST monitors situation and intervenes /
advises as necessary
KAUST
Unsafe behaviour report

Supporting
Documentation
Unsafe
behaviour report

KAUST to review report, monitor the situation, review

any actions carried out and advise if necessary
KAUST to update report as required
KAUST monitored and advise where necessary
Discuss the safety issue with the employee / staff
member
Service Provider
Unsafe behaviour report
H&S system
Arrange meeting with employee / staff to discuss
identified safety issue. Check if the employee/staff is
aware that a safety violation has occurred
Analyse results to identify root cause, trends, patterns
any areas of weakness in training programme & HS
management system. Record and document
outcomes
If training failure occurred, modify training programme
to include improvements.
Safety issues discuss with employee/staff

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Supporting
Documentation

KING ABDULLAH UNIVERSITY of SCIENCE & TECHNOLOGY

FM HEALTH SAFETY & SECURITY
H13

Behavioural Safety
th

Date: May 8 2008

Activity 7
Responsibility
Inputs
Controls
Step 1

Ver 1.1

Document meeting and develop a programme of

education on safety
Service Provider
Individual Safety meeting report

Outputs

Assess outcomes from staff meeting to develop a

safety programme for delivery to employees/staff. Use
industry best practise in developing programme.
Education Safety programmed developed

Activity 8

Implement the training programme

Responsibility
Inputs
Controls
Step 1

Service provider
Education Safety Training programme

Step 2
Step 3
Outputs
Activity 9
Responsibility
Inputs
Controls
Step 1
Step 2

Outputs
Activity 10
Responsibility
Inputs
Controls
Step 1
Step 2

Outputs

Supporting
Documentation

Supporting
Documentation

Arrange and deliver training programme to all

employees/staff and implement
Monitor training programme success/failure
Develop multiple answer tests for attendees to ensure
that all key safety aspects are understood.
Training programme implemented
Review training for effectiveness and ascertain
any lessons learnt
Service Provider
Outcome of training programme
H&S Management System Outcomes
Assess training programme and session feedback
Discuss results and establish lessons learnt, develop
list of improvements for recommendation for inclusion
into a revised education safety training programme.
Reviewed training effectiveness

Supporting
Documentation

Review the lessons learnt and trend analysis to

ascertain if procedures / induction to be amended
Service Provider
List of actions / improvements
H&S Management System
Agree lessons learnt and any trends.
Revised training programme and any consequential
procedures to be amended. Agree changes and
implement into relevant documentation and prepare to
submit to KAUST for approval.
Full review carried out on programmes/procedures
and recommendation incorporated.

Supporting
Documentation

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KING ABDULLAH UNIVERSITY of SCIENCE & TECHNOLOGY

FM HEALTH SAFETY & SECURITY
H13

Behavioural Safety
th

Date: May 8 2008

Activity 11
Responsibility
Inputs

Controls
Step 1

Outputs
Activity 12
Responsibility
Inputs

Controls
Step 1
Step 2
Outputs
Activity 13
Responsibility
Inputs
Controls
Step 1
Outputs

Ver 1.1

Notify KAUST of changes to procedures or

induction
Service Provider
Revised Induction programme / relevant procedures

Supporting
Documentation
Revised Induction
programme /
relevant
procedures

H&S Management systems

Prepare and notify KAUST of proposed changes to
procedures / induction training, detail reason for
changes and support with relevant documentation.
KAUST notified of changes to procedures/inductions
Consider revised procedures or inductions for
approval
KAUST
Revised Induction programme / relevant procedures

Supporting
Documentation
Revised Induction
programme /
relevant
procedures

Carry out review of revised documentation and

recommend amendments if appropriate
Changes to procedures/inductions approved. Forward
to SP for implementation
Revised documents /induction for implementation
Revise procedures and /or induction and
implement
Service Provider
Revised documents/induction for implementation
Develop delivery plan as appropriate and implement
new programme/procedures/induction.
New induction and procedure documents
implemented End procedure

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Supporting
Documentation

KING ABDULLAH UNIVERSITY of SCIENCE & TECHNOLOGY

FM HEALTH SAFETY & SECURITY
H13

Behavioural Safety
th

Date: May 8 2008

Ver 1.1

7. Records
The following records are to be held as an outcome of this procedure:
Record Name

Responsibility

Location

Retention
Period

Unsafe behaviour report

Service Provider

Main Filing
system

Indefinitely

Revised induction /
procedures

Service Provider

Main Filing
System

Indefinitely

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KING ABDULLAH UNIVERSITY of SCIENCE & TECHNOLOGY

FM HEALTH SAFETY & SECURITY
H13

Behavioural Safety
th

Date: May 8 2008

Ver 1.1

DOCUMENT CONTROL SHEET

Revision

Version

Date

Originator

Approver

Description

Feb 25 2008

DD

SB

Stage 1

March 16 2008

DD

SB

Stage 2

April 17 2008

th

SB

JC

Stage 3

April 29 2008

th

SB

SR

Final

May 8 2008

th

JC

SB

After DD issued

th

th

VERIFICATION
Approved for issue

.
Job Manager

Date ..

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