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Received 3 September 2015
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Accepted 26 December 2015
Available online xxx
Republic of Serbia expects to open Chapter 27 for negotiation in the coming year. Comparative analysis in
this paper shows current situation in waste management which should meet EU standards. The purpose
of this paper is to operationalize current knowledge of waste management practices in order to provide a
guideline for implemenetation of future projects and hereby make this knowledge applicable in every
municipality. The results were compared with a municipality of similar characteristics from Ireland, in
order to compare average situation in wate management in Serbia with one EU country. This paper
presents the ndings of the waste management benchmarking, and it sets out the policy priorities from
development perspective that need to be addressed to ensure that Serbia meets own waste management
needs. The results obtained in the study showed the obstacles, real costs and time requirements for
establishment of an efcient institutional system able to generate strategic decisions and ensure
adequate capacities for infrastructure project development and implementation in the waste management sector.
2015 Elsevier Ltd. All rights reserved.
Keywords:
Municipal waste
Municipalities
Benchmarking
Assessment
Serbia
1. Introduction
Waste management presents one of the challenges that any
urban area in the world facing with. Although the quantity of solid
waste generated in urban areas developing countries is low
compared to industrialized countries, the municipal solid waste
management still remains inadequate (Prokic, & Mihajlov, 2012).
The main reason is that municipal authorities lack the resources
and trained staff to provide their rapidly growing populations with
the necessary facilities and services for solid waste management.
Thus, the problem of upgrading practices for the disposal of solid
wastes is far more difcult than in developed countries
(GamzeTuran, oruh, Akdemir, & Osman Nuri Ergun, 2009). Serbia
is in the process of upgrading its MSW management, but generally
it can be characterized as undeveloped, as waste management
consists of waste collection and land disposal only (Nemanja
Stanisavljevic, Ubavin, Batinic, Fellner, & Vujic, 2012). Many cities
in Serbia are facing serious problems in managing solid wastes due
to the existing solid waste management system that is found to be
454
signicant recovery of recyclable materials through the implementation of 10 regional waste management plans and inclusion of
stakeholders involvement programmes. Regional waste management plans were prepared according to principal drivers from the
EU Waste Framework Directive, the EU Packaging waste Directive
and the EU Landll Directive (Rudden, 2007).
Benchmarking method described below enables to make a
comparative identication of those key elements, that will help to
identify cities strengths and weaknesses. Furthermore, municipal
benchmarking leads to more efcient municipal resources management and contributes signicantly to expenditure cuts, mainly
through a process of development and learning. Subsequently, this
analytical tool will serve as the basis for evaluating the results.
The late 1970s and early 1980s were a time when benchmarking
was used in the management of industrial rms in the US (LuqueMartinez & Munoz-Leiva, 2005). Benchmarking has been a popular
in recent years as a practical method in developing critical areas of
business (Anand & Kodali, 2008). Benchmarking can be seen as an
important management tool of total quality management (TQM),
also for achieving or surpass the performance goals by learning
from best practices and understanding the processes by which they
are achieved (Ananad & Kodali, 2008), and as a continuous process
of identifying, understanding and adapting practice and processes
that will lead to better performance (Auluck, 2002; Kouzmin,
LoEfer,
Klages, & Korac-Kakabadse, 1999). The term benchmark
was originally used by land surveyors, and by denitionis a reference or measurement standard used for comparison (Auluck, 2002;
Ungureanu, 2011). Anand and Kodali (2008) compare 35 different
benchmarking models and note that most of them share several
key themes including measurement, comparison, identication of
best practices, implementation, and improvement. In fact, importance of benchmarking results from its applicability in a variety of
elds such as: Manufacturing Total quality (Concurrent engineering, Lean production, Innovation and product, development,
Manufacturing and engineering systems, Logistics, Company organization and culture, Environment, health and safety), Finance,
Marketing - Customer satisfaction, Plus many others (Kelessidis,
2000).
The main purpose of solid waste benchmarking is to compare
common elements in solid waste systems and to follow waste
handling from generation to disposal. Waste benchmarking becomes a valuable and powerful tool for representing the solid waste
system (NSWB, 2011). The Ministry of Urban Development (MoUD),
Government of India recognising its importance, has launched the
Service Level Benchmarking (SLB) initiative covering water supply,
wastewater, solid waste management (SWM) and storm water
drainage (The Ministry of Urban Development, 2010). Benchmarking has been widely applied to any part of waste management
system. For example, Folz (2004) use the benchmarking process to
achieve efcient recycling measuring service quality for municipal
solid waste recycling programs, and shows information from a
service-quality framework can be used in a benchmarking project.
Similarly, Lavee and Khatib (2010) use the benchmarking process to
investigate which underlying characteristics of municipalities
predict the potential for economically efcient recycling. The basic
concept of benchmarking is the recognition that certain municipalities are able to achieve better results in a certain eld than
others, reviewing progress towards targets it can eventually lead to
the establishment of best practices within a municipality or across
municipalities (Folz, 2004). Furthermore, municipal benchmarking
leads to more efcient municipal resources management and
Table 1
Selected municipalities.
Country
Municipality
Area (km2)
Total population
Ireland
Serbia
Serbia
Serbia
Serbia
Serbia
Serbia
Serbia
Serbia
Serbia
Serbia
Serbia
Serbia
Serbia
Serbia
Serbia
Carlow
Aleksandrovac
Alibunar
Apatin
Bela Crkva
Bogatic
Gadzin Han
Knic
Krupanj
Kursumlija
Ljubovija
Merosina
Razanj
Sokobanja
Svilajnac
Vrnjacka Banja
897
387
602
330
353
384
325
413
342
950
356
193
289
525
326
239
54,612
29,389
22,954
32,813
20,367
32,990
10,405
16,148
20,192
21,897
17,052
14,812
11,369
18,571
25,511
26,492
455
to dene a set of a few yet effective benchmarks. In order to facilitate comparison between municipalities and to support a discussion of the best practices, the present work introduces some
performance indicators that apllied on: (1) waste generation, (2)
waste collection and transport; (3) recycling activities and other
waste treatment options and (4) waste disposal. Indicators are used
at international and national levels in state of the measurement of
waste management performance and reporting on progress towards sustainable development. Quality is a key variable that
should be measured in any public-sector benchmarking proces,
picking the appropriate indicator of comparison (Folz, 2004).
3. Waste generation
Waste generation is the basic element for waste management,
as it is a prerequisite to any waste management strategic planning
to have adequate knowledge on the volume, type and composition
of waste (Ojha, 2011).
Over the last decade, the amount of waste generated in Ireland
has decreased by 17% since it peaked in 2007, reecting a decrease
in personal consumption which is on the other hand, related to the
economic recession. However, Ireland with approximately 4.6
million people belongs to the highest waste producers in Europe.
Overall municipal waste generation in 2011 was 2,823,242 t and
quantity of household waste disposed to the landlls was 750,066 t
(EPA, 2013).
Serbia has a population of approximately 7.5 million, whereas
57% of the population lives in urban areas. Only 70% of municipal
solid waste is collected (NWMS, 2010-2019), and it is important to
say that generated and collected waste in Serbia still show big
difference due to the high percentage of organized waste collection
in urban areas, but low or no waste collection in rural areas.
Furthermore, rate of waste generation is highly inuenced by
economic activity of each municipality. In other words, depends on
the degree of industrial development, living standard, lifestyles,
social environment, consumption and other indicators of each
particular community. Due to this reason, lack of coverage of the
whole territory of the collection service, dumping and illegal
dumping, utilization of waste food in rural areas for feeding the
livestock, illegal burning of waste in the open and others, the volume of generated waste can signicantly differ between the municipalities. It should be pointed out that amount differs from the
amount collected and disposed waste. Furthermore, in Serbia
denition of municipal waste may still interpreted differently,
which means that in some cases municipalities calculated all the
waste collected and disposed on the landll which often include
special waste streams as part of municipal waste, e.g. construction
waste, waste from electric and electronic equipment (WEEE), etc.,
which are by denition not content of the municipal waste.
Therefore reporting of waste generation in not considered as 100%
reliable. On the other hand, in Ireland municipal waste collection is
related to commercial and industrial (C&I) waste, household waste
and street sweepings (EPA, 2013). Despite these caveats, some
interesting comparisons can be made. For accurate estimation
selected waste generation indicators are presented in Figs. 1 and 2.
The data in Fig. 1 shows the variation of municipal waste generation in Carlow Municipality and across the fteen selected
municipalities in Serbia. It is clear that the amounts of generated
municipal waste differ. Serbian municipalities such as Gadzin Han
and Merosina are rate the lowest in terms of municipal waste
generated per year. Municipality Carlow with 36,054 t generated
waste is near to the Municipality Sokobanja that reached production of 39,314 t/year and high when compared internationally.
According to the Municipality Sokobanja, the reason for high waste
production is 50,000 tourists who visit Sokobanja each year. The
456
the highest level of municipal waste generation per capita of all the
benchmark municipalities (Fig. 2). It is thus very useful for the
municipalities to compare these results and to learn also from the
mistakes in calculation. From Fig. 2 it can be concluded that without
municipalities of Knic, Sokobanja and Razanj, other municipalities
show similar waste volume per capita, in average 0.94 kg/capita/
day, which again complies with the international standards.
4. Technical capacities
4.1. 1 Waste collection and transport
The service level in solid waste collection is heavily dependent
on the collection frequency, the points of collection and involves
gathering of waste and its transportation to the location where the
collection vehicle is emptied. Specically, the achieved level of
community service must be acceptable, whereas multiple resource
constraints must also be considered and met, which relate to labour, collection equipment, etc. Best-service performance also
Fig. 2. Average municipal waste generated per capita per day (kg/capita/day).
457
458
459
Ireland. In developed countries, where it is possible to use signicant nancial resources, the most common are sophisticated
techniques, such as incineration. This major changes in Ireland that
before predominantly reliant on landll in managing waste, was
attributed to increasing use of incineration (EPA, 2012). In Carlow
there is a Landll and Civic Amenity site located at Powerstown
with a capacity of 42,500 tonnes/year. This facility accepts all
municipal waste and in addition providing recycling facilities for
hazardous and non-hazardous waste. It is expected that many of
the landlls will be closed and be replaced by an integrated regional
facility. Carlow County Council aims to ll its Powerstown landll
by 2016, after which the facility will enter an aftercare phase
(JWMPSE, 2012). In many transition countries incuding Serbia,
huge problems in environment are caused by increasing amount of
waste which is disposed of on uncontrolled landlls or open
dumpsites (Josimovic, & Mari
c, 2012). Recent investigation shown
there are 164 ofcial landlls and 4400 of dumpsites in Serbia
(Atanasijevic, Pocajt, Popovi
c, Red
zi
c, & Ristic, 2013). Waste separation is on very low level (SNR, 2012). There are 7 regional landlls
constructed by now in Serbia according to the EU standards. Still,
only 11,9% of generated municipal waste is disposed of on those
sanitary landlls, the rest is disposed of on the municipal disposal
sites, which are more or less neglected (SNR, 2012).
Landlls, especially old one slacking modern environmental
technology, are sources for local pollution due to the fact that thay
have related implications such as long-term methane emissions,
local pollution concerns, settling issues and limitations on urban
development (Krook, Svensson, & Eklund, 2012). Furthmore, all of
these factors are causing impact on the environment and public
health. As already mentioned, the National Waste Management
Strategy recommended construction of regional waste management centres. The data collection in this segment of waste management in Ireland and in Serbia is focused on issues related to
unofciall municipal tips. Landll characteristics in all the municipalities highlighted there include practically no leachate collection
and treatment, no landll gas collection, no bottom layer, no electricity, no water supply etc. There is only soil covering of the waste
landlled from time to time.
For this indicator - number of illegal dumpsites in all the municipalities, comparative data are given in Fig. 6. This comparison
shows that the number of illegal dumpsites which exists in all the
municipalities is high, especially in Gadzin Han, Knic, Sokobanja
and Svilajnac. Also, it was noted that although Carlow has a operational licenced landll, there are 8 unlicenced unofcial landlls
which have been investigated by the Local Authorities in Ireland.
One of them is dened as a high risk site. On the territory of the
Municipality Carlow, there is one local authority owned low risk
site, the remaining sites are on private lands (JWMPSE, 2012).
5. Conclusion and recommendations
Benchmarking, as a tool that can help municipalities to improve
municipal waste performance, now is in a rened stage of both
theoretical development and practical application. With regard to
waste management performance in the Municipality Carlow in
Ireland, the case study is performed in Serbian municipalities in
waste management area, demonstrated that municipalities vary in
their nancial capacities, policy priorities, as well as local needs,
preferences and supports. Solid waste systems throughout Serbian
municipalities vary dramatically in terms of services provided,
disposal rates, disposal options and methodologies for measuring
waste and recycling rates etc. The benchmarking analysis has
provided the background to address current shortcomings in all
parts of municipal waste management.
This research suggests that municipalities should turn their
attention and put their efforts into the following key issues:
Particularly, the provision of reliable data on waste volume in line
with the National Waste Management Strategy and the Law on
Waste Management. It is difcult to make performance comparison
among municipalities, when it is obvious that current situation in
municipalities is characterized by rather unreliable and incomplete
data on municipal waste generation; Support to the benchmarkbased research on costs and cost structures, i.e. the economic side
of waste collection and management; Preparation of the technical
documentation for Regional Waste Management Centres and construction of Regional Waste Management Centres with regional
landlls as well; Organization of nancially sustainable waste
management scheme through the principle of full costs recovery
for the services of collection, treatment and disposal of waste, as
well as the introduction of stimulation instruments for re-use and
recycling of waste, as per the National Waste Management Strategy.
In that case there would be no motivation for reducing the volume
of waste at source and no motivation for recycling and rehabilitation of the existing dumpsites in the municipalities.
460
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