1) Status of Quality Management System [Reported by QMR]
Create a simple power point presentation a) Changes in Organizational Structure Make a table presenting the series of revisions made on the organization structure then finally 1 slide for the current organizational chart. b) Review of Quality Policy Make 1 slide for the Quality Policy c) Review of Quality Objectives Make 1 slide for the Corporate Objectives d) Department Goals/Targets Status Make 1 slide for consolidated department/section goals and OTP for EMS e) Needs and Changes in System Documentation Make 1 slide containing a table of how many level 1,2, and 3 documents that we need and how many have been completed so far. Highlight any pending documentation. f) Needs and Changes in Quality Records Make 1 slide containing a table of how many forms each department or section needs and how may have been completed so far. 2) Results of audits [Reported by Lead Auditor] a) Results of Internal Audits Make slides containing table of how many findings a department/section have, and how many were closed. Highlight any open findings. Then, look at the trend and analyze effectiveness of the audit in meeting audit objectives. b) Results of Customer Audits (if any) Make 1 slide c) Results of Suppliers Audits (if any) Make 1 slide d) Results of Evaluation of compliance to Legal requirements (EMS) 3) Customer Feedback [Reported by Sales] a) Customer complaints Status - Make slides containing table of how many customer complaints received from September to October. Highlight any open issues. b) Result of Customer Surveys (if available in this period) - Make 1 slide c) Customers - Supplier Evaluation Result (if applicable) - Make 1 slide d) Status of communication from external interested parties including complaints (EMS) Make 1 slide 4) Process and Environmental Performance [Reported by Production and EMR] a) Efficiency rate - Make slides containing graph of monthly production input vs output on material utilization. Highlight any positive or negative trends and their causes. b) Cycle Time performance - Make slides. Highlight any positive or negative trends and their causes. c) Process Capability (if applied) Make slides for Ppk, Cpk
d) Major Problems encountered in Production - Make slides containing table
of listing major problems encountered in production, Man, Method, Machine, Material, Work Environment. e) Causes of Downtime - Make slides containing table of monthly production downtime and there causes. f) Environmental performance of the organization Make 1 slide containing data about results of environmental test or analysis (ex. Air Emission, Noise, waste, water discharge, etc.) 5) Product Conformity [Reported by QA] a) Rejection Rate - Make slides containing graph of monthly rejection rate. Highlight any positive or negative trends and their causes. b) Customer Returns Account - Make slides containing table of monthly customer return units if theres any. Make 1 slide saying none so far if theres no return units yet. c) Scrap Rate - Make slides containing graph of monthly scrap generated. Highlight any positive or negative trends and their causes. d) On-Time-Delivery performance - Make slides containing graph of monthly on time delivery performance. Highlight any positive or negative trends and their causes. e) Sample/Prototype Approval Rate - Make slides containing graph of sample approval rate from the previous management review up to current. Highlight any positive or negative trends and their causes. 6) Status of preventive and corrective actions [Reported by QA] a) Preventive Action from FMEA, Statistical Techniques, Analysis of Data, etc.(if applied) - Make 1 slide specifying None so far b) Corrective Action Status from Customer Complaints, Customer Returns, Nonconformity to Product requirements, Quality Systems, Suppliers, Audits, Un achieved goals etc. - Make slides containing table of all issued CAR and their status.. Highlight any open issues. 7) Changes that could affect the QMS [Reported by QMR] Make 1 slide specifying None so far a) New business, expansions, re-organization (if applicable) b) Incorporation of other management system (e.g. OHSAS, SA 8000 etc.) (if applicable) c) Planned System upgrades (e.g. Computerized transactions). (if applicable)
8) Recommendations for Improvement [Reported by Section In-charge]
Make 1 slide specifying any Recommendation a section wants to express to the management. a) b) c) d) e) f) g) h)
For Product For System For Facilities For Process For Employees For Customer Satisfaction For profit and cost savings For Environment protection
9) Reporting of Department/Section Performance [Reported by Section In-charge]
Make 1 slide specifying any report related to problems and accomplishments a section wants to express to the management. a) Problems encountered/Concerns b) Accomplishments/Improvement Contributions 10) Other Business Concerns [Reported by Section In-charge] Make 1 slide specifying any other business concerns a section or the management wants to express. Ex. Company Events, Recreational activities, Programs, Health and Safety, General Welfare, etc.