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WHATS COOKING AT IKEA IT?

(or Centralized Access and Auditing for Oracle WebLogic Server Domain
Administration)
Lars Sandstrm
Infrastructure Solution Area Designer
Oracle Database, Middleware, Enterprise Manager, Exalogic, Exadata and ZFS Storage

TODAYS MENU

Starter
Briefly about IKEA
Main Course
What we have done
Dessert
Future

In 1943 Ingvar Kamprad founded IKEA when he


was 17 years old

THE IKEA VISION


To create a better everyday life for the many people.

OUR BUSINESS IDEA


To offer a wide range of well-designed, functional home furnishing products
at prices so low that as many people as possible will be able to afford them.

OPERATIONS IN 42
MARKETS

EUROPE
222 Stores
36 IKEA Industry
production
units

NORTH
AMERICA
51 Stores
1 IKEA Industry
production unit

RUSSIA
14 Stores
5 IKEA Industry
production
units

ASIA
23 Stores
2 IKEA Industry
production
units

AUSTRALIA
5 Stores

315

716

1.5

59%

1002

IKEA Group stores


located in 27
countries*

Million store visits

Billion visits to
IKEA.com

of production takes place in


Europe

Home furnishing suppliers


in 51 countries

*We had 315 stores in 27 markets as of August 31, 2014

THE FUTURE

Billion Euro
Fisca l Ye a r

Our IT environment

Centralised
Two datacenters in Sweden
One datacenter in Philadelphia
One datacenter in Singapore
Decentralised
Small datacenters in warehouses and
stores around globe
All Oracle products across all
datacenters are centrally managed
with Oracle Enterprise Manager Cloud
Control
00 May 2012

IKEA Production Environment

1600 WLS spanning 800 domains (10.3.6, 12.1.3)

SOA Infrastructure
Oracle Data Integrator (ODI)
BI Publisher
Oracle Enterprise Repository
Forms/Reports
Oracle Internet Directory

Oracle Service Bus (OSB)


Oracle WebCenter Suite
Oracle Transport Management
Oracle Service Repository
Oracle Coherence
In-house developed applications

70 Oracle HTTP Servers (11.1.1.7)


1600 Oracle Databases (11.2.0.4)
2500 Hosts (RedHat Linux, AIX)
Apache Tomcat 7.0.x, IBM WebSphere, Microsoft SQL Server,
Windows Server

EXTRA SPICE
(Also known as challenges)

Automating Lifecycle Management


Maintaining Tight Landscape
Complying with Best practice

Enterprise Manager Deployment

Upgraded Enterprise Manager 11g to 12c Release 4 to manage


production environment

Three Management Services 12.1.0.4 on RedHat Linux


Management Repository in Three Node RAC DB 11.2.0.3 on RedHat Linux
2500 Management Agents 12.1.0.4 on RedHat Linux, AIX
Fusion Middleware and DB Plug-ins 12.1.0.7.0

Currently managing 31.000 targets in production


8.500 Application Deployments running across 1600 WLS spanning 800 domains
20 Services with 30 Beacons to ensure proper service levels

Pre-production/testing environment managed by separate Enterprise


Manager deployment
Middleware management outsourced to partners who use same
Enterprise Manager 12c environment as IKEA administrators

Provision Middleware Environments Consistently and Effortlessly


Gold images of Oracle Homes as well as WebLogic Domains
ensure tight landscape at IKEA fewer different versions
installed and configured means easier maintenance

Predefined and custom procedures to fully automate install


and configuration of WebLogic based environments
including JDK provisioning and LDAP configuration

Patch WebLogic Homes Across Hundreds of WebLogic Domains

Patch recommendations
automatically inform IKEA
which WLS homes have
potential security risk and
require critical security
patches

Patch templates and patch plans automate


application of patches across 600 domains
saving IKEA a lot time and money

Apply Templates to Automate and Ensure Monitoring Standards

Customized monitoring templates for all production targets


automatically applied to new targets - ensures compliance to
IKEA best practices

Customized monitoring template for WLS ensures alerts are


raised for potential performance issues and notifications sent to
IKEA service desk for middleware support team to triage

Configure and Tune All Domains from Single Console

Configure and tune WLS directly from


Cloud Control for better control of
environment

Looking forward to Enterprise Manager Cloud Control Release 13.1 to provide


auditing of such WLS config changes will simplify daily work at IKEA as
currently, all config changes are recorded via third party Remote Management
Portalwith 13.1 this additional recording step will no longer be needed

NEW FLAVOURS TO EXPLORE


Compliance
Enable compliance monitoring for the following:
PCI DSS
New EU customer data
Custom compliance rules
based on IKEAs own
unique standards
Reporting
Leverage BI Publisher for custom reporting much
richer reporting features than in prior Information
Publisher
And a lot more ....

00 May 2012

Questions?

WANTED
New acquaintances to share experiences with.
Contact me: lars.sandstrom@IKEA.com