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What are the KYC due diligence procedures our company follows ?
At the time of loan booking - CIP Customer Identification process is the
primary and the most important process where each employee who interacts with
the customer plays an important role .The process involves verifying the
customers documents for confirming his identity and permanent residence.
Whenever you follow a CIP, do it in the spirit of KYC.
By affixing an OSV (originals seen and verified) seal on the customer documents,
you are undertaking the responsibility of having complied with KYC.
During the loan tenure, if you find a customer making a lump sum payment- for eg.
margin money payment or payment for full repayment of loan, satisfy yourself as
to the source of that money and capture it in your records.
Is CIP is a standard process applicable for all customers?
CIP is applicable for ALL customers. However it is not necessarily standard for
all customers.
Customers are basically classified on the basis of risk as: Low Medium- High.
Low risk customers are individuals and entities whose identity and source of
wealth can be easily verified. They have structured incomes and their
transactions largely conform to their profile.
When this is not the case, they move into medium or high risk.
CIP should be more stringent for a customer who falls in the medium
risk category and even more for a customer who falls in the high
risk.