Vous êtes sur la page 1sur 138

Moto G

(3rd Generation)

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Moto G (3rd Generation)


Level 2 Service and Repair Manual

REVISION HISTORY
Revision
1

PAGE 2

Date

Notes

06/02/2015

Initial release.

06/19/2015

Removed Callisto Lens Adhesive Heating Plate (4-00-Y8-10000) and 7x7 Hot
Plate (4-00-Z2-10000 / 4-00-Z3-10000) from Tools Required for Disassembly.
Removed Pre-Heat Option A from Display Removal (With Display Removal
Fixture).
Revised title of Pre-Heat Method B to Display Pre-Heat Option in Display
Removal (With Display Removal Fixture).
Changed Generic Lens Removal Fixture (4-00-X2-10000 / 4-00-X7-10000) set
temperature from 100 C to 110 C.
Revised Final Press Pre-Heat Method A to use the Generic Lens Removal
Fixture (4-00-X2-10000 / 4-00-X7-10000) and bottom plate of Callisto Lens
Removal Fixture (4-00-Y2-10000).
Added Option Pre-Heat Method C to Final Press.
Added Callisto Pre-Heat Fixture (4-00-Y8-10000) to Tools Required for
Assembly.

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

TABLE OF CONTENTS
Revision History ............................................................................................................................................................ 2
Table of Contents .......................................................................................................................................................... 3
List of Tables ................................................................................................................................................................. 6
Table of Figures ............................................................................................................................................................ 6
Safety Information ........................................................................................................................................................ 7
Cautions and Warnings ................................................................................................................................................. 7
Electrostatic Discharge ...........................................................................................................................................................................................7

Battery Safety Guidelines .............................................................................................................................................. 7


Introduction................................................................................................................................................................... 8
External Views .............................................................................................................................................................. 8
PSCD Gaps.................................................................................................................................................................. 10
Exploded Views ........................................................................................................................................................... 15
Disassembly and Recovery ........................................................................................................................................ 19
Disassembly and Recovery Map .................................................................................................................................. 19
Tools Required for Disassembly .................................................................................................................................. 20
Rear Cover Removal .................................................................................................................................................... 22
Water Detection Label Inspection ................................................................................................................................ 23
Display Removal (With Display Removal Fixture).......................................................................................................... 24
Lens Removal Fixture Setup .................................................................................................................................................................................24
Pre-Heat Option ....................................................................................................................................................................................................25
Display Removal ...................................................................................................................................................................................................26

Display Removal (Damaged Display Lens Only) ........................................................................................................... 29


Speaker Bezel Removal............................................................................................................................................... 31
Front-Facing Imager Gasket Removal .......................................................................................................................... 32
PCB Removal .............................................................................................................................................................. 33
Jumper Flex Removal.................................................................................................................................................. 35
Daughter Board Removal ............................................................................................................................................ 36
Front-Facing Imager Removal ..................................................................................................................................... 38
Rear-Facing Imager Removal ...................................................................................................................................... 39
Earpiece Speaker Removal .......................................................................................................................................... 40
Main-Microphone Gasket Removal .............................................................................................................................. 41
Top Frame Removal .................................................................................................................................................... 42
Bottom Frame Removal ............................................................................................................................................... 43
Loudspeaker Removal ................................................................................................................................................. 44
Loudspeaker Pad Removal .......................................................................................................................................... 45
USB Module Removal .................................................................................................................................................. 46
Battery Removal .......................................................................................................................................................... 48
Headset Jack Removal ................................................................................................................................................ 50

PAGE 3

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Rear-Facing Imager Bezel Removal ............................................................................................................................. 51


Rear-Facing Imager Gasket Removal........................................................................................................................... 52
Rear-Facing Imager Lens Removal .............................................................................................................................. 53
Rear-Facing Imager Deco Ring Removal ..................................................................................................................... 54
Secondary-Microphone Gasket Removal ..................................................................................................................... 55
Snap Seal Removal ..................................................................................................................................................... 56
Vent Hole Pad Removal ............................................................................................................................................... 57
Jumper-Flex Pad Removal .......................................................................................................................................... 58
Speaker Pad Removal ................................................................................................................................................. 59
Side-Key Button Seal Removal .................................................................................................................................... 60
Side Key Removal ....................................................................................................................................................... 61
Parts Refresh .............................................................................................................................................................. 62
Tools Required for Parts Refresh ................................................................................................................................. 62
Housing Cleaning ........................................................................................................................................................ 63
PCB Cleaning .............................................................................................................................................................. 64
Battery Cleaning.......................................................................................................................................................... 67
Daughter Board Cleaning ............................................................................................................................................ 68
USB Module Cleaning .................................................................................................................................................. 69
Assembly ..................................................................................................................................................................... 71
Assembly Map ............................................................................................................................................................ 71
Tools Required for Assembly ....................................................................................................................................... 72
Rear-Facing Imager Deco Ring Assembly .................................................................................................................... 76
Rear-Facing Imager Lens Assembly ............................................................................................................................ 77
Rear-Facing Imager Bezel Assembly ........................................................................................................................... 78
Housing Seal Assembly ............................................................................................................................................... 79
Rear-Facing Imager Gasket Assembly ......................................................................................................................... 82
Secondary-Microphone Gasket Assembly .................................................................................................................... 83
Jumper-Flex Pad Assembly ......................................................................................................................................... 84
Speaker Pad Assembly................................................................................................................................................ 85
USB Module Assembly ................................................................................................................................................ 86
Headset Jack Assembly .............................................................................................................................................. 89
Battery Assembly ........................................................................................................................................................ 91
Loudspeaker Pad Assembly ........................................................................................................................................ 95
Loudspeaker Assembly ............................................................................................................................................... 97
Top Frame and Bottom Frame Assembly ..................................................................................................................... 99
Front-Facing Imager Assembly .................................................................................................................................. 105
Front-Facing Imager Gasket Assembly ...................................................................................................................... 106
Rear-Facing Imager Assembly................................................................................................................................... 107
Light Diffuser Assembly ............................................................................................................................................ 108

PAGE 4

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Main-Microphone Gasket Assembly .......................................................................................................................... 109


Daughter Board Assembly ......................................................................................................................................... 110
Jumper Flex Assembly .............................................................................................................................................. 112
Water Detection Label Assembly ............................................................................................................................... 113
PCB Assembly ........................................................................................................................................................... 114
Speaker Bezel Assembly ........................................................................................................................................... 117
Final Press ................................................................................................................................................................ 126
Press Setup ........................................................................................................................................................................................................126
Pre-Heat Method A .............................................................................................................................................................................................127
Pre-Heat Method B .............................................................................................................................................................................................128
Optional Pre-Heat Method C ...............................................................................................................................................................................129
Phone Press .......................................................................................................................................................................................................130

USB Module Cover Assembly .................................................................................................................................... 131


Side Key Assembly .................................................................................................................................................... 132
Rear Cover Assembly ................................................................................................................................................ 134

PAGE 5

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

LIST OF TABLES
Table 1. External Views Parts List ................................................................................................................................... 9
Table 2. PSCD Gap Measurements ................................................................................................................................ 14
Table 3. Exploded View Parts List.................................................................................................................................. 15
Table 4. Subassembly Exploded View Parts List ............................................................................................................ 17

TABLE OF FIGURES
Figure 1. External Views.................................................................................................................................................. 8
Figure 2. PSCD Front View ............................................................................................................................................ 10
Figure 3. PSCD Rear View ............................................................................................................................................. 11
Figure 4. PSCD Side View ............................................................................................................................................. 12
Figure 5. Display Alignment .......................................................................................................................................... 13
Figure 6. Assembly Exploded View ................................................................................................................................ 15
Figure 7. Subassembly Exploded View .......................................................................................................................... 17

PAGE 6

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

SAFETY INFORMATION
Cautions and Warnings
Electrostatic Discharge
The phone components may be damaged by electrostatic discharge (ESD). Always use an ESD mat and ground strap
when working with internal components.

Battery Safety Guidelines


Handle Battery with care. Ensure Battery edges and surfaces are not dented or deformed. If the Battery Pack is dropped
to the floor, it may be internally damaged and must be scrapped.
Ensure all surfaces, fixtures, and phone components contacting the Battery are smooth and clean.

Ensure Battery and its insulation are not damaged (e.g. scratched, dented, punctured) prior to and throughout
assembly.

Prior to assembly, ensure Battery edges and surfaces are not dented or deformed, and that fixtures and parts that
will contact the Battery are free of foreign material.

Ensure screws and screwdrivers do not contact the Battery.

Failure to adhere to Safety Critical Note(s) may increase risk of rupture, burning, or failure to function safely when
used by the customer.

PAGE 7

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

INTRODUCTION
External Views

Figure 1. External Views

PAGE 8

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Table 1. External Views Parts List

Reference #

Description

Earpiece Speaker

Front-Facing Imager

Main Display

Display Bezel

Loudspeaker

Power Key

Volume Key

Housing

Rear-Facing Imager

10

Rear-Facing Imager Deco Ring

11

Flash

12

Rear-Facing Imager Bezel

13

Motorola Logo

14

Rear Cover

15

Headset Jack

16

Secondary Microphone

17

USB Port

PAGE 9

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

PSCD Gaps
All dimensions are in millimeters (mm). The following gaps are considered maximum allowable without further approval
from a supervisor. Measure gaps at an angle perpendicular to the surface/area being measured. Feeler Gauges must
not be used at an angle as they will give false-positive results.

Figure 2. PSCD Front View

PAGE 10

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Figure 3. PSCD Rear View

PAGE 11

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Figure 4. PSCD Side View

PAGE 12

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Figure 5. Display Alignment

PAGE 13

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Table 2. PSCD Gap Measurements

Reference #

Description

Earpiece Bezel to Main Lens Perimeter

Earpiece Bezel to Main Lens (Recess) Perimeter

Front-Facing Imager Eye to Main Lens Artwork Concentricity

Main Lens to Front Housing Perimeter

Main Lens to Front Housing Recess (Left and Right)

Loudspeaker Bezel to Main Lens (Recess) Perimeter

Loudspeaker Bezel to Main Lens Perimeter

Main Lens to Front Housing Recess (Top and Bottom)

Rear-Facing Imager Eye to Camera Lens Artwork Concentricity

10

Trim Ring to Camera Bezel Perimeter

11

Camera Lens to Trim Ring Perimeter

12

Flash Lens to Camera Bezel Perimeter

13

Camera Bezel to Rear Cover Perimeter

14

Camera Bezel to Rear Cover Step

15

Motorola Logo (tips of M) to Side of Rear Cover Rotation

16

Power Key to Front Housing Perimeter

17

Volume Key to Front Housing Perimeter

18

Rear Cover to Front Housing (Top, Bottom, and Sides)


Rear Cover to Front Housing (In radius of 4 Corners)

19

Rear Cover to Front Housing Step

20

Lens Viewing Area Alignment (Horizontal)

21

Lens Viewing Area Alignment (Vertical)

PAGE 14

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Exploded Views

Figure 6. Assembly Exploded View


Table 3. Exploded View Parts List

Reference #

Description

Recovery Part

ASSY,DISP,DISPLAY-LENS,BLACK PRODN
ASSY,DISP,DISPLAY-LENS,WHITE PRODN

YES
YES

ASSY,PCB,MN XCVR APAC UMTS DS 16GB


ASSY,PCB,MN XCVR LATAM UMTS DS 16GB (Brazil, Mexico)
ASSY,PCB,MN XCVR LATAM DS DTV (Brazil)
ASSY,PCB,MN XCVR LATAM UMTS DS (Brazil, Colombia)
ASSY,PCB,MN XCVR APAC UMTS DS
ASSY,PCB,MN XCVR LATAM DS DTV 16GB (Brazil)
ASSY,PCB,MN XCVR NORTH AMERICA UMTS SS 16GB
ASSY,PCB,MN XCVR NORTH AMERICA UMTS SS
ASSY,PCB,MN XCVR TMOB (TMO) UMTS SS
ASSY,PCB,MN XCVR EUROPE UMTS SS
ASSY,PCB,MN XCVR LATAM UMTS SS (Brazil, Chile)
ASSY,PCB,MN XCVR VZW CDMA SS
ASSY,PCB,MN XCVR VZW CDMA SS 16GB
ASSY,PCB,MN XCVR LATAM UMTS SS 16GB (Brazil)

2.1

PAD,SPEAKER, BOT

NO

PAGE 15

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Reference #

Description

Recovery Part
YES

ASSY,HSG,ASSEMBLY, BCK HSG BLACK


ASSY,HSG,ASSEMBLY, BCK HSG WHITE
ASSY,HSG,ASSEMBLY, BCK HSG SS BLACK
ASSY,HSG,ASSEMBLY, BCK HSG SS WHITE

ASSY,HSG,BATTERY COVER LIC


ASSY,HSG,BATTERY COVER CHALK

YES

DIE CUT,ADHESIVE, LENS

NO

BZL,EARPIECE, DARK
BZL,EARPIECE, BRIGHT

NO

BZL,SPEAKER, DARK
BZL,SPEAKER, BRIGHT

NO

SCREW,THREAD FORMING (M1.2 L=4.2)

NO

SCREW (YELLOW ZINC PLATING)

NO

10

SUPPORT,FRAME,TOP AUDIO

YES

11

DIE CUT,ADHES,FRAME, TOP AUDIO

NO

12

SUPPORT,FRAME,BOTTOM AUDIO

YES

13

DIE CUT,ADHES,FRAME, BOTTOM AUDIO

NO

14

SEAL,MIC 1

NO

15

ASSY,HSG,CAMERA, 5M, KT LENS

YES

16

TRANSDUCER,OTHR,.566V,W/ ADHES AND LINER

NO

17

ASSY,HSG,CAMERA, 13MP

YES

18

ASSY,HSG,FLEX, JMPR

YES

19

TRANSDUCER,OTHR,2V,LOUDSPEAKER, 8OHM, 3.65 X 12 X 17MM, IP67,


IN"

NO

20

DIE CUT,ADHESIVE, DAUGHTER PCB

NO

21

ASSY,PWA,DEV DAUGHTER BRD 2 SIM


ASSY,PWA,DAUGHTER BRD 1 SIM

YES

22

SCR,SCREW, MACHINE, DAUG PCB (GREEN ZINC PLATING)

NO

23

BZL,BEZEL, CAMERA
BZL,BEZEL, CAMERA

NO

24

LBL,IMEI

NO

25

ASSY,BAT,LI POLY,FC40,SONY 2600MAH

YES

26

DIE CUT,ADHES,USB PCB 1

NO

27

ASSY,PWA,USB PCB MN BRD

YES

28

DIE CUT,ADHES,USB PCB 2

NO

29

SPRT,FRM,METAL, USB PCB

YES

PAGE 16

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Figure 7. Subassembly Exploded View


Table 4. Subassembly Exploded View Parts List

Reference # Description

Recovery Part

3.1

PAD,PORON,JUMPER FLX BUCKET

NO

3.2

PAD,SNAP HSG SEAL

NO

3.3

PAD,PRESSURE VENT WHT PE8-0306

NO

3.4

SEAL,MIC 2

NO

3.5

DIE CUT,ADHES,BAT

NO

3.6

SEAL, BUTTON

NO

NA

PLATE, BUTTON BACKER

NO

NA

SCREW, MACHINE 4IP

NO

3.7

MAG, FRNT HOUSING,DVX

NO

3.8

CONT,SPKR

NO

3.9

PAD,PAD, SPKR BACKER

NO

3.10

BZL,CAMR RING

NO

3.11

LENS,CAMR ADHES

NO

3.12

BTN,PWR, DARK
BTN,PWR BRT CHRM

YES

3.13

BTN,VOLUME, DARK
BTN,VOLUME,BRIGHT CHRM

YES

PAGE 17

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Reference # Description

Recovery Part

4.1

SEAL, SIM #1
SEAL, SIM #1

NO

4.2

SEAL, SIM #2
SEAL, SIM #2

NO

PAGE 18

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

DISASSEMBLY AND RECOVERY


Disassembly and Recovery Map
Rear Cover

Side Keys

Rear-Facing
Imager Lens

Rear-Facing
Imager Deco
Ring

Rear-Facing
Imager Bezel

Front-Facing
Imager Gasket

Lousdpeaker
Bezel

Earpiece Bezel

Display

PCB

Battery
Adhesive

Battery

Headset Jack

Headset Jack
Gasket

SecondaryMicrophone
Gasket

Bottom Frame
Adhesive

Bottom Frame

MainMicrophone
Gasket

Loudspeaker
Pad

Loudspeaker

Jumper Flex

Top Frame
Adhesive

Top Frame

Light Diffuser

Front-Facing
Imager

Earpiece
Speaker

Rear-Facing
Imager

Daughter
Board
Adhesives

Daughter
Board

Side-Key
Button Seals

Side-Key
Button-Seal
Retention
Bracket

Rear-Facing
Imager Gasket

Speaker Pad

Jumper-Flex
Pad

Vent-Hole Pad

Snap Seals

Display
Adhesive

USB Module
PCB

USB Module
Frame
Adhesive

USB Module
Frame

USB Module
Adhesive

USB Module
Cover

*Shaded parts may be eligible for parts recovery.

PAGE 19

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Tools Required for Disassembly


The following tools are required to disassemble the Moto G (3rd Generation) phone.

Description

Part #

Generic Lens Removal Fixture*

4-00-X2-10000
(220V) /
4-00-X7-10000
(115V)

Vacuum O-Ring**

4-00-A2-10000
(19506580)

Callisto Lens Removal Fixture

4-00-Y2-10000

Oven
(optional - for reduction of process time)

--

Heat Gun (optional)

--

PAGE 20

Picture / Drawing

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Description

Part #

Picture / Drawing

Blackstick

--

4IP Torx Bit

--

Thin Plastic Spudger

0-00-00-40826

Stainless Steel Dental Pick

--

Tweezers (Plastic or Plastic-Tipped)

--

--

Tweezers (Metal)

--

--

ESD Mat and Wrist Strap

--

--

Gloves or Finger Collets

--

--

Isopropyl (ISP) Alcohol

--

--

*Generic Lens Removal Fixtures 4-00-X2-10000 and 4-00-X7-10000 are identical tools. The only difference is the
voltage rating. Either the 220V 4-00-X2-10000 or the 115V 4-00-X7-10000 can be used with the Callisto Lens Removal
Fixture (4-00-Y2-10000).
**Sets of 5 Vacuum O-Rings (19506580) are available under the package part number 4-00-A2-10000.

PAGE 21

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Rear Cover Removal


NOTE
The Rear Cover can be recovered
and reused after removal.

1.

Starting at the cutout near the USB Connector,


use a fingernail to release the Rear Cover snaps
from the Housing.

2.

Continue to release the Rear Cover snaps


around the edges of the phone.

3.

After the Rear Cover snaps have been released,


lift the Rear Cover towards the top of the
assembly to remove it from the Housing.

PAGE 22

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Water Detection Label Inspection


Inspect the Water Detection Label (WDL) visible
through the opening next to the SIM slot, to verify
it is correctly placed and inspect it for signs of
activation.

PAGE 23

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Display Removal (With Display Removal Fixture)


// CAUTION //

NOTE

If the Display Lens is damaged, continue to


Display Removal (Damaged Display Lens Only)
on page 29. Do not use the Display Removal
(With Display Removal Fixture) procedure if the
Display Lens is damaged.

Pre-Heat Option A and Pre-Heat Option B are


optional procedures that may be used to reduce
the Display Removal process time.

Lens Removal Fixture Setup


1.

Verify that the Vacuum O-ring (4-00-A2-10000) is


positioned in the Generic Lens Removal Fixture
(4-00-X2-10000/4-00-X7-10000) as shown.

NOTE
The Generic Lens Removal Fixture vacuum will
not perform correctly if the Vacuum O-ring is not in
position.

2.

Place the Callisto Lens Removal Fixture


(4-00-Y2-10000) into the Generic Lens Removal
Fixture.

3.

Press the black power switch (not shown) on the


back of the Generic Lens Removal Fixture to turn
the fixture ON.

4.

Turn the vacuum knob (circled) clockwise until it


stops.

5.

Wait 5-10 minutes for the Generic Lens Removal


Fixture to warm up to 110 C (230 F).

// CAUTION //
Damage to the assembly may occur if the Generic
Lens Removal Fixture is not warmed up to
operating temperature before use.

NOTE
If the controller on the Generic Lens Removal
Fixture must be adjusted, see the user manual on
page 137.

PAGE 24

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Pre-Heat Option
1.

Pre-heat the Oven to 70 C (158 F).

// CAUTION //
If the Oven is not available or not appropriate, skip
to Display Removal on page 26.
2.

Place the phone in the Oven.

// CAUTION //
Do not set the Oven temperature higher than
70 C (158 F). Damage to the phone may occur.
3.

Wait 25 minutes for the Display to warm up.

4.

Remove the phone from the Oven.

// CAUTION //
Wear protective gloves when handling heated
phones.
5.

Continue to Display Removal on page 26.

NOTE
For phones with a damaged Display Lens,
continue to Display Removal (Damaged Display
Lens Only) on page 29.

PAGE 25

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Display Removal
NOTE
The Display can be recovered and
reused after removal.
1.

Place the phone in the Callisto Lens Removal


Fixture with the Display facing down and the
Headset Jack facing the front of the fixture.

2.

Press down on the Callisto Lens Removal


Fixture and press the red button to turn on the
vacuum pump.

3.

Hold the Callisto Lens Removal Fixture down


until the gauge (circled) reaches -60 kPa. When
the gauge reaches -60 kPa, remove your hand
from the Callisto Lens Removal Fixture.

PAGE 26

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

4.

Wait for the Callisto Lens Removal Fixture to


spring up.

NOTE
The lid on the Generic Lens Removal Fixture is
spring loaded, and will automatically open when
the Display is separated from the Housing.
5.

Press the red button to turn off the vacuum


pump.

6.

Turn the vacuum knob counter-clockwise to


release the vacuum.

7.

Remove the phone from the Callisto Lens


Removal Fixture.

// CAUTION //
Wear protective gloves when handling heated
parts.
8.

Use the Thin Plastic Spudger to separate the


remaining adhesive from the USB side of the
phone.

// CAUTION //
Do not insert the Thin Plastic Spudger deeper
than 1 mm. Deeper insertion may separate the
Display and Lens and cause damage.

PAGE 27

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

9.

Use the Tweezers to remove the Kapton Tape


from the Display Flex ZIF Connector Door.

NOTE
After you remove the Kapton Tape, you
cannot reuse it.
10. Use the Blackstick to open the Display Flex ZIF
Connector Door.
11. Slide the Display Flex free from the ZIF
Connector.

// CAUTION //
Do not damage the Display Flex.
12. Verify that the Display Flex is disconnected and
that no other connection exists between the
Display and the phone assembly.
13. Lift the Display out of the Housing.

PAGE 28

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Display Removal (Damaged Display Lens Only)


NOTE
The phone may be pre-heated before Display
removal. See Optional Pre-Heat on page 25 for
pre-heating instructions.
1.

Slide the Thin Plastic Spudger into the gap


between the Display and the Housing.

// CAUTION //
This procedure should only be performed if the
Display Lens is damaged.

2.

Move the Thin Plastic Spudger around the edge


of the Display to free the adhesive.

// CAUTION //
Do not insert the Thin Plastic Spudger deeper
than 1 mm. Deeper insertion may separate the
Display and Lens and cause damage.

NOTE
While moving the Thin Plastic Spudger around the
Display, insert a shim or Thin Plastic Spudger
between the separated edges to prevent the
Display from re-adhering to the Housing.
3.

When the adhesive has been freed, slightly lift


the Display from the Housing.

// CAUTION //
To avoid damage to the Display Flex, do not lift
the Display any higher than necessary to
disconnect the Display Flex.

PAGE 29

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

4.

Use the Tweezers to remove the Kapton Tape


from the Display Flex ZIF Connector Door.

NOTE
After you remove the Kapton Tape, you
cannot reuse it.
5.

Use the Blackstick to open the Display Flex ZIF


Connector Door.

6.

Slide the Display Flex free from the ZIF


Connector.

// CAUTION //
Do not damage the Display Flex.
7.

Verify that the Display Flex is disconnected and


that no other connection exists between the
Display and the phone assembly.

8.

Lift the Display out of the Housing.

PAGE 30

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Speaker Bezel Removal


1.

Use the flat end of the Blackstick and ISP


Alcohol to remove the Earpiece Speaker Bezel
(1) from the Display.

NOTE
After you remove the Earpiece Speaker
Bezel, you cannot reuse it.
2.

Use the flat end of the Blackstick and ISP


Alcohol to remove the Loudspeaker Bezel (2)
from the Display.

NOTE
After you remove the Loudspeaker Bezel,
you cannot reuse it.

PAGE 31

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Front-Facing Imager Gasket Removal


Use the Tweezers to remove the Front-Facing
Imager Gasket.

NOTE
After you remove the Front-Facing
Imager Gasket, you cannot reuse it.

NOTE
Remove the Front-Facing Imager Gasket only if
the Front-Facing Imager will be reused. If the
Front-Facing Imager will be replaced, skip this
step.

PAGE 32

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

PCB Removal
NOTE
The PCB can be recovered and
reused after removal.
1.

Remove the 10 4IP Machine Screws from the


PCB.

NOTE
After you remove the 4IP Machine
Screws, you cannot reuse them.

NOTE
Use the Tweezers or Blackstick to remove any
Display Adhesive covering the screws and
preventing removal.

2.

Remove the 4 4IP Thread-Forming Screws from


the PCB.

NOTE
After you remove the 4IP Thread-Forming
Screws, you cannot reuse them.

NOTE
Use the Tweezers or Blackstick to remove any
Display Adhesive covering the screws and
preventing removal.

3.

PAGE 33

Verify that all screws are removed from the PCB.

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

4.

Use the flat end of the Blackstick to lift the key


side of the PCB from the location shown.

5.

Lift the key side of the PCB and rotate the PCB
to the Display Flex side of the assembly.

// CAUTION //
Do not lift the Display Flex side of the PCB. Lifting
the Display Flex side of the PCB may damage the
Battery Connector.

6.

PAGE 34

Use the Plastic Tweezers to disconnect the


Battery.

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Jumper Flex Removal


NOTE
The Jumper Flex can be recovered
and reused after removal.
1.

Use the Tweezers to remove the Kapton tape


from the Jumper Flex ZIF Connector.

NOTE
After you remove the Kapton Tape, you
cannot reuse it.
2.

Use the flat end of the Blackstick to open the


Jumper Flex ZIF Connector door.

3.

Remove the Jumper Flex from the connector.

PAGE 35

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Daughter Board Removal


NOTE
The Daughter Board can be
recovered and reused after removal.
1.

Remove the 3 4IP Machine Screws from the


Daughter Board.

NOTE
After you remove the 4IP Machine
Screws, you cannot reuse them.
2.

Verify that all 4IP Machine Screws are removed


from the Daughter Board.

3.

Insert the flat end of the Blackstick between the


Daughter Board and the PCB shield in the
location shown.

4.

Rotate the Blackstick to disengage the Daughter


Board BtB Connector and Daughter Board
Adhesive.

// CAUTION //
Do not rotate the Blackstick any farther than
necessary to disconnect the Daughter Board BTB
Connector. The Daughter Board may flex
excessively and become damaged.

5.

Insert the flat end of the Blackstick between the


Daughter Board and the PCB shield in the
location shown.

6.

Rotate the Blackstick to separate the Daughter


Board Adhesive from the PCB.

// CAUTION //
Do not rotate the Blackstick any farther than
necessary to separate the Daughter Board
Adhesive. The Daughter Board may flex
excessively and become damaged.

PAGE 36

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

7.

PAGE 37

Lift the Daughter Board from the PCB.

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Front-Facing Imager Removal


NOTE
The Front-Facing Imager can be
recovered and reused after removal.
1.

Use the flat end of the Blackstick to disengage


the Front-Facing Imager BtB Connector.

// CAUTION //
When lifting the Front-Facing Imager BtB
Connector, leverage the Blackstick against the
PCB at the location shown. Damage to the FrontFacing Imager or PCB may occur if the Blackstick
is leveraged against any other area.
2.

PAGE 38

Remove the Front-Facing Imager from the Top


Frame.

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Rear-Facing Imager Removal


NOTE
The Rear-Facing Imager can be
recovered and reused after removal.
1.

Use the Tweezers to remove the Kapton tape


from the Rear-Facing Imager ZIF Connector.

NOTE
After you remove the Kapton Tape, you
cannot reuse it.
2.

Use the flat end of the Blackstick to open the


Rear-Facing Imager ZIF Connector door.

// CAUTION //
When opening the Rear-Facing Imager ZIF
Connector door, leverage the Blackstick against
the PCB at the location shown. Damage to the
Rear-Facing Imager or PCB may occur if the
Blackstick is leveraged against any other area.
3.

PAGE 39

Lift the Rear-Facing Imager from the retaining


tabs and remove it from the connector.

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Earpiece Speaker Removal


Use the Thin Plastic Spudger to pry the Earpiece
Speaker out of the Top Frame.

NOTE
After you remove the Earpiece
Speaker, you cannot reuse it.

PAGE 40

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Main-Microphone Gasket Removal


Use the Tweezers to remove the Main-Microphone
Gasket from the Bottom Frame.

NOTE
After you remove the Main-Microphone
Gasket, you cannot reuse it.

PAGE 41

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Top Frame Removal


NOTE
The Top Frame can be recovered and
reused after removal.
1.

Use the Thin Plastic Spudger to separate the


Top Frame Adhesive from the PCB at the
locations shown.

// CAUTION //
Do not damage the Top Frame when removing it
from the PCB.
2.

PAGE 42

After the Top Frame Adhesive is separated, lift


the Top Frame from the PCB.

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Bottom Frame Removal


NOTE
The Bottom Frame can be recovered
and reused after removal.
1.

Use the Thin Plastic Spudger to separate the


Bottom Frame Adhesive from the PCB at the
locations shown.

// CAUTION //
Do not damage the Bottom Frame when removing
it from the PCB.
2.

PAGE 43

After the Bottom Frame Adhesive is separated,


lift the Bottom Frame from the PCB.

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Loudspeaker Removal
Use the flat end of the Blackstick to pry the
Loudspeaker from the PCB at the contact side of
the Loudspeaker.

NOTE
After you remove the Loudspeaker, you
cannot reuse it.

PAGE 44

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Loudspeaker Pad Removal


Use the Tweezers and ISP Alcohol to remove
the Loudspeaker Pad from the PCB.

NOTE
After you remove the Loudspeaker Pad,
you cannot reuse it.

PAGE 45

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

USB Module Removal


NOTE
The USB Module and USB Module
Cover can be recovered and reused
after removal.
1.

Remove the 3 4IP Screws from the USB Module


Cover.

NOTE

After you remove the 4IP Screws, you


cannot reuse them.
2.

Remove the USB Module Cover from the


Housing.

3.

Use the Heat Gun to heat the USB Module to a


maximum temperature of 49 degrees Celsius
(120 degrees Fahrenheit) for 2 minutes. The
Heat Gun must be held approximately 4 in. (10
cm) from the USB Module and Housing.

PAGE 46

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

4.

From the inside of the Housing, use the pointed


end of the Blackstick to push the USB Module
out of the Housing.

// CAUTION //
Do not damage the USB Module pins.

PAGE 47

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Battery Removal
/// WARNING ///

// CAUTION //

Failure to adhere to Safety Critical Note(s) may increase


risk of rupture, burning, or failure to function safely when
used by the customer. Refer to the Battery Safety
Guidelines.

Handle the Battery Pack with care. If dropped to the


floor, it may be internally damaged and must be
scrapped.
Ensure Battery and its insulation are not damaged (e.g.
scratched, dented, punctured) prior to and throughout
assembly.
Prior to assembly, ensure Battery edges and surfaces
are not dented or deformed, and that fixtures and parts
that will contact the Battery are free of foreign material.
Ensure screws and screwdrivers do not contact the
Battery.

NOTE
The Battery can be recovered and
reused after removal.
1.

PAGE 48

Insert the Thin Plastic Spudger between the


Battery and Housing to separate the Battery
Adhesive.

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

2.

Lift the Battery out of the Housing.

3.

Slide the Battery Connector tail out of the


Housing.

// CAUTION //
Do not damage the Battery Connector.

PAGE 49

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Headset Jack Removal


NOTE
The Headset Jack and Headset Jack
Gasket can be recovered and reused
after removal.
1.

Use the Tweezers to remove the Headset Jack


Gasket.

2.

Turn the Housing over until the Headset Jack


falls out of the Housing.

NOTE
For parts recovery, do not
disassemble any additional parts from
the Housing after the Headset Jack.
Continue to Housing Cleaning to complete
Housing recovery.

PAGE 50

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Rear-Facing Imager Bezel Removal


Use the flat end of the Blackstick to pry the RearFacing Imager Bezel from the Housing.

NOTE
After you remove the Rear-Facing
Imager Bezel, you cannot reuse it.

PAGE 51

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Rear-Facing Imager Gasket Removal


Use the Tweezers to remove the Rear-Facing Imager
Gasket.

NOTE
After you remove the Rear-Facing Imager
Gasket, you cannot reuse it.

PAGE 52

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Rear-Facing Imager Lens Removal


From the inside of the Housing, use the pointed end
of the Blackstick to push the Rear-Facing Imager
Lens out of the Housing.

NOTE
After you remove the Rear-Facing Imager
Lens, you cannot reuse it.

PAGE 53

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Rear-Facing Imager Deco Ring Removal


Use the Tweezers to remove the Rear-Facing Imager
Deco Ring from the Housing.

NOTE
After you remove the Rear-Facing
Imager Deco Ring, you cannot reuse it.

PAGE 54

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Secondary-Microphone Gasket Removal


Use the Tweezers to remove the SecondaryMicrophone Gasket from the Housing.

NOTE
After you remove the SecondaryMicrophone Gasket, you cannot reuse it.

PAGE 55

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Snap Seal Removal


Use the Tweezers to remove the 2 Snap Seals
from the Housing.

NOTE
After you remove the Snap Seals, you
cannot reuse them.

PAGE 56

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Vent Hole Pad Removal


Use the Tweezers to remove the Vent Hole Pad
from the Housing.

NOTE
After you remove the Vent Hole Pad,
you cannot reuse it.

PAGE 57

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Jumper-Flex Pad Removal


Use the Tweezers to remove the Jumper-Flex
Pad from the Housing.

NOTE
After you remove the Jumper-Flex
Pad, you cannot reuse it.

PAGE 58

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Speaker Pad Removal


Use the Tweezers to remove the Speaker Pad
from the Housing.

NOTE
After you remove the Speaker Pad,
you cannot reuse it.

PAGE 59

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Side-Key Button Seal Removal


1.

Remove the 2 4IP Screws from the Side-Key


Button Seal Retention Bracket.

NOTE
After you remove the 4IP Screws, you
cannot reuse them.

2.

Use the Tweezers to remove the Side-Key


Button Seal Retention Bracket.

3.

Use the Tweezers to remove the 3 Side-Key


Button Seals.

NOTE
After you remove the Side-Key Button
Seals, you cannot reuse them.

PAGE 60

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Side Key Removal


NOTE
The Side Keys can be recovered and
reused after removal.
1.

Through the openings in the back of the


Housing, use Stainless Steel Dental Pick to push
the Volume Key out of the Housing.

2.

Through the openings in the back of the


Housing, use Stainless Steel Dental Pick to push
the Power Key out of the Housing.

PAGE 61

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

PARTS REFRESH
Tools Required for Parts Refresh
The following tools are required for parts refresh of the Moto G (3rd Generation) phone.

Description

Part #

Blackstick

--

Tweezers (Plastic or Plastic-Tipped)

--

--

ESD Mat and Wrist Strap

--

--

Gloves or Finger Collets

--

--

Isopropyl (ISP) Alcohol

--

--

PAGE 62

Image

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Housing Cleaning
1.

Use the Blackstick and ISP Alcohol to remove


any remaining adhesive in the Battery pocket.

2.

Use the Blackstick and ISP Alcohol to clean any


remaining adhesive from the Display ledge.

NOTE
For parts recovery, assemble the
Battery Adhesive using steps 5
through 7 of Battery Assembly on
page 92 to complete the Housing
subassembly.

PAGE 63

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

PCB Cleaning
1.

Use the Blackstick and ISP Alcohol to remove


any remaining adhesive from where the Top
Frame attaches to the PCB.

2.

Use the Blackstick and ISP Alcohol to remove


any remaining adhesive from where the Bottom
Spacer attaches to the PCB.

3.

Use the Blackstick and ISP Alcohol to remove


any remaining adhesive from where the
Loudspeaker and Loudspeaker Pad attach to the
PCB.

4.

Verify that the Jumper-Flex ZIF Connector Door


is open.

PAGE 64

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Top Frame Cleaning


1.

Use the Blackstick and ISP Alcohol to remove


the Top Frame Adhesive and any remaining
Display Adhesive from the Top Frame.

2.

Use the Tweezers to remove the Light Diffuser


from the Top Frame.

3.

Use the Blackstick and ISP Alcohol to remove


any remaining Light Diffuser adhesive from the
Top Frame.

PAGE 65

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Bottom Frame Cleaning


1.

Use the Blackstick and ISP Alcohol to remove


the Bottom Frame Adhesive and any remaining
Display Adhesive from the Bottom Frame.

2.

Use the Blackstick and ISP Alcohol to remove


any remaining Main-Microphone Gasket
adhesive from the Bottom Frame.

PAGE 66

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Battery Cleaning
/// WARNING ///

// CAUTION //

Failure to adhere to Safety Critical Note(s) may increase


risk of rupture, burning, or failure to function safely when
used by the customer. Refer to the Battery Safety
Guidelines.

Handle the Battery Pack with care. If dropped to the


floor, it may be internally damaged and must be
scrapped.
Ensure Battery and its insulation are not damaged (e.g.
scratched, dented, punctured) prior to and throughout
assembly.
Prior to assembly, ensure Battery edges and surfaces
are not dented or deformed, and that fixtures and parts
that will contact the Battery are free of foreign material.
Ensure screws and screwdrivers do not contact the
Battery.

1.

Use the Blackstick and ISP Alcohol to remove


any adhesive residue from the Battery.

// CAUTION //
To prevent damage, do not allow sharp tools or
screws to come in contact with the Battery.

2.

Remove the Battery Insulator Tape from the


Battery.

// CAUTION //
To prevent damage, do not allow sharp tools or
screws to come in contact with the Battery.
3.

Use the Blackstick and ISP Alcohol to remove


any adhesive residue from the Battery.

4.

Inspect the Battery to verify it is not creased,


crushed, or punctured.

5.

If the Battery foil pack is wrinkled, slide the flat


edge of the Blackstick against the foil pack to
smooth out all wrinkles.

PAGE 67

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Daughter Board Cleaning


Use the Blackstick and ISP Alcohol to remove
any remaining adhesive from the Daughter
Board.

// CAUTION //
Do not bend the Daughter Board when removing
the adhesive. Damage to the Daughter Board may
occur.

PAGE 68

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

USB Module Cleaning


Use the Blackstick and ISP Alcohol to remove
any remaining adhesive from the USB Module.

PAGE 69

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Display Cleaning
1.

Use the Blackstick and ISP Alcohol to remove


any remaining adhesive from the edge of the
Display.

// CAUTION //
Use care when cleaning the Display. Do not
separate the Display from the Lens or damage the
Display Flex.
2.

PAGE 70

Inspect the Display Flex to verify it is not torn,


creased, or otherwise damaged.

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

ASSEMBLY
Assembly Map
Battery
Insulator Tape

Housing

Housing Seals

Rear-Facing
Imager Gasket

Jumper-Flex
Pad

SecondaryMicrophone
Gasket

Headset Jack

Speaker Pad

Battery
Adhesive

Battery

USB Module

Loudspeaker
Pad

Loudspeaker

Top Frame
and Bottom
Frame

Front-Facing
Imager

Earpiece
Speaker

Rear-Facing
Imager

MainMicrophone
Gasket

Light Diffuser

Daughter
Board

Jumper Flex

PCB

Display
Adhesive

Display

Side Keys

Rear-Facing
Imager Deco
Ring

Rear-Facing
Imager Lens

Rear-Facing
Imager Bezel

Rear Cover

PAGE 71

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Tools Required for Assembly


The following tools are required to assemble the Moto G (3rd Generation) phone.

Description

Part #

Picture / Drawing

Battery Press Head

Callisto Lens and Battery Press Fixture

4-00-Y4-10000

Lens Press Head

Lens and Battery Press Fixture

Callisto Lens Adhesive Fixture

4-00-Y5-10000

Callisto Daughter Board Assembly Fixture

4-00-Y6-10000

Callisto PCB Fixture

4-00-Y7-10000
PCB Fixture

Alignment Lid

PAGE 72

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Description

Part #

Callisto PCB Fixture (continued)

4-00-Y7-10000

Picture / Drawing

PCB Press Head

Callisto Rear Housing Assembly Fixture


(optional)

4-00-Y9-10000

Housing Assembly Fixture

Housing Seal Press Head

Oven
(optional - if Hot Plate and Callisto Lens Adhesive
Heating Plate are not available)

--

Generic Lens Removal Fixture*

4-00-X2-10000
(220V) /
4-00-X7-10000
(115V)

PAGE 73

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Description

Part #

Callisto Lens Removal Fixture (bottom plate only)

4-00-Y2-10000

Callisto Pre-Heat Fixture

4-00-Y8-10000

Press

19501980

Blackstick

--

3IP Torx Bit

--

Torque Driver (Adjustable)

--

Tweezers (Plastic or Plastic-Tipped)


ESD Mat and Wrist Strap
Gloves or Finger Collets
Isopropyl (ISP) Alcohol
Cotton Swabs

------

PAGE 74

Picture / Drawing

--

------

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Description

Part #

3M AP-111 Adhesion Promoter

--

Picture / Drawing

*Generic Lens Removal Fixtures 4-00-X2-10000 and 4-00-X7-10000 are identical tools. The only difference is the
voltage rating. Either the 220V 4-00-X2-10000 or the 115V 4-00-X7-10000 can be used with the Callisto Lens Removal
Fixture (4-00-Y2-10000).

PAGE 75

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Rear-Facing Imager Deco Ring Assembly

Description

Reference #

ASSY,HSG,ASSEMBLY, BCK HSG BLACK


ASSY,HSG,ASSEMBLY, BCK HSG WHITE
ASSY,HSG,ASSEMBLY, BCK HSG SS BLACK
ASSY,HSG,ASSEMBLY, BCK HSG SS WHITE

ADH, CAMERA RING, OSPREY

BZL,CAMR RING

1.

Remove the Rear-Facing Imager Deco-Ring


Adhesive liner.

2.

Use the Tweezers to place the Rear-Facing


Imager Deco Ring onto the Rear-Facing Imager
Deco Ring Adhesive.

3.

Press down on the Rear-Facing Imager Deco


Ring for 5 seconds to secure the adhesive.

4.

Lift the Rear-Facing Imager Deco Ring from the


carrier, making sure the adhesive is adhered to
the ring.

5.

Place the Rear-Facing Imager Deco Ring into


the pocket in the Housing.

6.

Press down on the Rear-Facing Imager Deco


Ring for 5 seconds to secure it to the Housing.

PAGE 76

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Rear-Facing Imager Lens Assembly

Description

Reference #

LENS,CAMR ADHES

1.

Remove the Rear-Facing Imager Lens from the


carrier.

2.

Use the Tweezers to place the Rear-Facing


Imager Lens into the pocket of the Rear-Facing
Imager Deco Ring on the Housing.

3.

Press down on the Rear-Facing Imager Lens for


5 seconds to secure it to the Housing.

4.

Verify the Rear-Facing Imager outer liner is in


position.

PAGE 77

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Rear-Facing Imager Bezel Assembly

Description

Reference #

BZL,BEZEL, CAMERA
BZL,BEZEL, CAMERA

1.

Remove the Rear-Facing Imager Bezel adhesive


liner.

2.

Place the Rear-Facing Imager Bezel onto the


Housing.

3.

Press down on the Rear-Facing Imager Bezel for


5 seconds to secure it to the Housing.

NOTE
The Rear-Facing Imager Bezel will be pressed in
Final Press after assembly of the phone is
complete.

PAGE 78

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Housing Seal Assembly

Description

Reference #

PAD,PRESSURE VENT WHT PE8-0306

PAD, SNAP HSG SEAL

SEAL,BUTTON

PLATE, BUTTON BACKER

SCREW, MACHINE 4IP

5(x2)

1.

Remove the Vent Hole Pad from the carrier.

2.

Place the Vent Hole Pad in the pocket of the


Housing.

PAGE 79

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

3.

Remove a Snap Seal from the carrier.

4.

Place the Snap Seal into the pocket of the


Housing.

5.

Repeat steps 3 through 4 for the remaining Snap


Seal.

6.

Remove the adhesive liner from the Side-Key


Button Seal.

7.

Place the Side-Key Button Seal in the pocket of


the Housing.

8.

Repeat steps 6 and 7 for the 2 remaining SideKey Button Seals.

PAGE 80

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

9.

Place the Housing into the Callisto Rear Housing


Assembly Fixture (4-00-Y9-10000).

10. Place the Callisto Rear Housing Assembly


Fixture into the Press (19501980).
11. Place the Housing Seal Press Head (4-00-Y910000) into the Press.
12. Press the Housing for 5 seconds to secure the
Vent Hole Pad, Snap Seals, and Side-Key
Button Seals to the Housing.

13. Remove the Housing from the fixture.


14. Place the Side-Key Button Seal Retention
Bracket into the Housing. Align the tabs in the
bracket first, then roll the bracket into position,
using the holes in the bracket to align it to the
screw bosses.

15. Place the 2 4IP Screws in the Side-Key Button


Seal Retention Bracket and Housing.
16. Tighten the 4IP Screws to 1.10 in-lbs.
(0.12 Nm).

PAGE 81

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Rear-Facing Imager Gasket Assembly

Description

Reference #

PAD, CAMERA, 13MP

1.

Remove the Rear-Facing Imager Gasket from


the carrier.

2.

Place the Rear-Facing Imager Gasket in the


Rear-Facing Imager Lens pocket.

3.

Press down on the Rear-Facing Imager Gasket


for 5 seconds to secure it to the pocket of the
Housing.

4.

Remove the liner from the Rear-Facing Imager


Gasket.

PAGE 82

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Secondary-Microphone Gasket Assembly

Description

Reference #

SEAL,MIC 2

1.

Remove the Secondary-Microphone Gasket from


the carrier.

2.

Place the Secondary-Microphone Gasket into the


pocket of the Housing.

3.

Press down on the Secondary-Microphone


Gasket for 5 seconds to secure it to the Housing.

PAGE 83

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Jumper-Flex Pad Assembly

Description

Reference #

PAD,PORON,JUMPER FLX BUCKET

1.

Remove the Jumper-Flex Pad from the carrier.

2.

Use the Tweezers to place the Jumper-Flex Pad


into the pocket of the Housing.

3.

Press down on the Jumper-Flex Pad for 5


seconds to secure it in the Housing.

PAGE 84

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Speaker Pad Assembly

Description

Reference #

PAD,PAD, SPKR BACKER

1.

Remove the Speaker Pad from the carrier.

2.

Place the Speaker Pad into the pocket of the


Housing using the raised outline to align it.

3.

Press down on the Speaker Pad for 5 seconds to


secure it in the Housing.

PAGE 85

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

USB Module Assembly

Description

Reference #

DIE CUT,ADHES,USB PCB 1

ASSY,PWA,USB PCB MN BRD

DIE CUT,ADHES,USB PCB 2

SPRT,FRM,METAL, USB PCB

1.

Remove the USB-Module Frame Adhesive from


the carrier.

2.

Place the USB-Module Frame Adhesive in the


Daughter Board Assembly Fixture (4-00-Y610000), using the pins on side 1 side to align it.

PAGE 86

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

3.

Place the USB Module Frame in the fixture over


the USB-Module Frame Adhesive.

4.

Press down on the USB Module Frame for 5


seconds to secure the USB-Module Frame
Adhesive.

5.

Remove the USB Module Frame from the fixture.

6.

Remove the USB Module Adhesive from the


carrier.

7.

Place the USB Module Adhesive in the fixture,


using the pins on side 2 side to align it.

8.

Place the USB Module PCB in the fixture over


the USB Module Adhesive.

9.

Remove the adhesive liner from the USB-Module


Frame Adhesive.

10. Place the USB Module Frame into the fixture


over the USB Module PCB.
11. Press down on the USB Module Frame for 5
seconds to secure the USB Module Frame and
USB Module Adhesive to the USB Module PCB.
12. Remove the USB Module from the fixture.

PAGE 87

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

13. Remove the USB Module Adhesive liner.


14. Starting at the connector side of the module,
lower the USB Module into the pocket of the
Housing.
15. Press down on the USB Module for 5 seconds to
secure it in the Housing.

NOTE
The USB Module will be pressed in the Final
Press procedure after assembly of the phone is
complete.

// CAUTION //
Do not assemble the USB Module Cover at this
time. The USB Module must be press fit using the
Final Press procedure after assembly of the phone
is complete.
16. Verify that the USB Module connector is aligned
to the opening in the Housing. Make sure the
male connector pin is visible in the opening.

PAGE 88

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Headset Jack Assembly

Description

Reference #

SEAL, HSJ, CALLISTO

HSJ, CALLISTO

1.

PAGE 89

Place the Headset Jack into the pocket of the


Housing, angling the top of the jack into the
pocket first.

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

2.

Place the Headset-Jack Gasket into the pocket


of the Housing.

3.

Verify that the Headset-Jack Gasket is fully


seated in the pocket.

PAGE 90

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Battery Assembly

Description

Reference #

DIE CUT,ADHES,BAT

ASSY,BAT,LI POLY,FC40,SONY 2600MAH

TAPE,ADHES,KAPTON, CALLISTO BAT INSLTR

/// WARNING ///

// CAUTION //

Failure to adhere to Safety Critical Note(s) may increase


risk of rupture, burning, or failure to function safely when
used by the customer. Refer to the Battery Safety
Guidelines.

Handle the Battery Pack with care. If dropped to the


floor, it may be internally damaged and must be
scrapped.
Ensure Battery and its insulation are not damaged (e.g.
scratched, dented, punctured) prior to and throughout
assembly.
Prior to assembly, ensure Battery edges and surfaces
are not dented or deformed, and that fixtures and parts
that will contact the Battery are free of foreign material.
Ensure screws and screwdrivers do not contact the
Battery.

PAGE 91

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

1.

Remove the Battery Insulator tape from the


carrier.

2.

Place the Battery Insulator Tape on the Battery,


aligning the long edge of the tape to the long
edge of the Battery.

3.

Lower the Battery Insulator Tape onto the


Battery.

4.

Wipe the Battery Insulator Tape with a card to


smooth out any wrinkles and remove any air
bubbles.

5.

Remove the Battery Adhesive from the carrier.

6.

Place the Battery Adhesive into the Housing


pocket, aligning the long edge of the adhesive to
the long edge of the pocket.

7.

Press down on the Battery Adhesive to secure it


in the Housing.

PAGE 92

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

8.

Remove the Battery Adhesive Liner.

9.

Place the Battery into the Battery pocket in the


Housing, aligning the top edge of the Battery to
the top edge of the pocket.

10. Place the Housing into the Callisto Lens and


Battery Press Fixture (4-00-Y4-10000).
11. Place the Callisto Lens and Battery Press Fixture
into the Press (19501980).
12. Place the Battery Press Head (4-00-Y4-10000)
into the Press.

13. Verify that the Battery Connector is not between


the Housing and press head. Hold the Battery
Connector out and away from the press head.

// CAUTION //
Keep hands away from the press head during
operation. Injury and/or damage to equipment may
occur.

PAGE 93

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

14. Press the Battery for 10 seconds to secure it to


the Housing.

// CAUTION //
Do not damage the Battery Connector.

15. Remove the Housing from the fixture.


16. Feed the Battery Connector under and through
the Housing overpass.

PAGE 94

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Loudspeaker Pad Assembly

Description

Reference #

PAD,SPEAKER, BOT

1.

Position the Callisto PCB Fixture (4-00-Y710000) with the cutout side facing up.

2.

Remove the Loudspeaker Pad from the carrier.

3.

Place the Loudspeaker Pad into the Callisto PCB


Fixture, using the pins in the fixture to align it.

PAGE 95

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

4.

Place the PCB in the fixture over the


Loudspeaker Pad.

5.

Press down on the PCB for 5 seconds to secure


the Loudspeaker Pad to the PCB.

PAGE 96

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Loudspeaker Assembly

Description

Reference #

TRANSDUCER,OTHR,2V,LOUDSPEAKER, 8OHM, 3.65 X 12 X 17MM, IP67, IN"

1.

Position the Callisto PCB Fixture (4-00-Y710000) with the Bottom/Top side facing up.

2.

Place the PCB into the Callisto PCB Fixture (400-Y7-10000) with the shields facing up.

PAGE 97

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

3.

Place the Alignment Lid (4-00-Y7-10000) on the


fixture using the pins in the fixture to align it.

4.

Place the Loudspeaker into the pocket of the


Alignment Lid.

5.

Press down on the Loudspeaker to secure it to


the PCB.

6.

Remove the Alignment Lid from the fixture.

7.

Place the Callisto PCB Fixture into the Press


(19501980).

8.

Place the Callisto PCB Press Head (4-00-Y710000) into the Press.

9.

Press the Loudspeaker for 5 seconds to secure it


to the PCB.

PAGE 98

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Top Frame and Bottom Frame Assembly

Description

Reference #

SUPPORT,FRAME,TOP AUDIO

DIE CUT,ADHES,FRAME, TOP AUDIO

SUPPORT,FRAME,BOTTOM AUDIO

DIE CUT,ADHES,FRAME, BOTTOM AUDIO

1.

Position the Callisto PCB Fixture (4-00-Y710000) with the Bottom/Top side facing up.

2.

Remove the Top Frame Adhesive and Bottom


Frame Adhesive from the carriers.

3.

Place the Top Frame Adhesive and Bottom


Frame Adhesive in the Callisto PCB Fixture over
the PCB, using the pins in the fixture to align
them.

PAGE 99

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

4.

Place the PCB into the fixture over the adhesives


with the shield side facing up.

5.

Place the Callisto PCB Fixture into the Press


(19501980).

6.

Place the PCB Press Head (4-00-Y7-10000) into


the Press.

7.

Press the PCB for 5 seconds to secure the Top


Frame Adhesive and Bottom Frame Adhesive to
the PCB.

NOTE
Leave the Callisto PCB Fixture and PCB Press
Head in the Press. They will be used again in
steps 11 through 13 of this procedure.

PAGE 100

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

8.

Remove the PCB from the fixture.

9.

Remove the adhesive liners from the Top Frame


Adhesive and Bottom Frame Adhesive.

10. Place the Bottom Frame on the PCB, aligning it


to the pins and PCB features.

11. Place the Top Frame into the Callisto PCB


Fixture.

PAGE 101

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

12. Place the PCB into the fixture over the Top
Frame with the shield side facing up.

13. Press the PCB for 5 seconds to secure the Top


Frame and Bottom Frame to the PCB.

PAGE 102

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Earpiece Speaker Assembly

Description

Reference #

TRANSDUCER,OTHR,.566V,W/ ADHES AND LINER

1.

Remove the Earpiece Speaker Adhesive liner.

2.

Insert the left side of the Earpiece Speaker into


the pocket on the Top Frame.

NOTE
The Earpiece Speaker has a keying feature on the
side and only fits in the pocket one way.

3.

PAGE 103

Lower the Earpiece Speaker into the pocket on


the Top Frame.

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

4.

Position the Callisto PCB Fixture (4-00-Y710000) with the Bottom/Top side facing up.

5.

Place the PCB into the Callisto PCB Fixture with


the shield side facing up.

6.

Place the Callisto PCB Fixture into the Press


(19501980).

7.

Place the PCB Press Head (4-00-Y7-10000) into


the Press.

8.

Press the PCB for 5 seconds to secure the


Earpiece Speaker to the Top Frame.

PAGE 104

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Front-Facing Imager Assembly

Description

Reference #

ASSY,HSG,CAMERA, 5M, KT LENS

1.

Place the Front-Facing Imager into the pocket of


the Top Frame.

2.

Align the Front-Facing Imager Flex tail to the


Front-Facing Imager BtB Connector.

3.

Starting from the left side of the flex tail, roll a


finger over the Front-Facing Imager Flex tail to
engage the Front-Facing Imager BtB Connector.

PAGE 105

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Front-Facing Imager Gasket Assembly

Description

Reference #

GSKT, CAMERA, 5MP

1.

Remove the Front-Facing Imager Gasket from


the carrier.

2.

Use the Tweezers to place the Front-Facing


Imager Gasket on the Front-Facing Imager in the
pocket of the Top Frame.

3.

Press down on the Front-Facing Imager Gasket


for 5 seconds to secure it to the Front-Facing
Imager.

PAGE 106

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Rear-Facing Imager Assembly

Description

Reference #

ASSY, HSG, CAMERA, 13MP

KAPTON, CAMERA 13MP

1.

Insert the Rear-Facing Imager Flex into the


Rear-Facing Imager ZIF Connector. Use the
white line on the Rear-Facing Imager Flex as a
guide for insertion depth.

2.

Lower the Rear-Facing Imager into the retaining


tabs on the PCB.

3.

Slide a fingertip across the Rear-Facing Imager


Flex ZIF Connector Door to close it.

4.

Place Kapton Tape over the Rear-Facing Imager


Flex ZIF Connector.

5.

Remove the Rear-Facing Imager protective liner


if present.

PAGE 107

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Light Diffuser Assembly

Description

Reference #

FILM, LIGHT DIFFUSER

1.

Remove the Light Diffuser from the carrier.

2.

Use the Tweezers to place the Light Diffuser into


the pocket of the Top Frame.

3.

Press down on the Light Diffuser for 5 seconds


to secure it to the Top Frame.

PAGE 108

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Main-Microphone Gasket Assembly

Description

Reference #

SEAL,MIC 1

1.

Remove the Main-Microphone Gasket from the


carrier.

2.

Use the Tweezers to place the Main-Microphone


Gasket in the pocket of the Bottom Frame.

PAGE 109

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Daughter Board Assembly

Description

Reference #

ADHESIVE, SIM/SD PCB

ADHESIVE, SIM/SD PCB #2

ADHESIVE, SIM/SD PCB #3

ASSY,PWA,DEV DAUGHTER BRD 2 SIM


ASSY,PWA,DAUGHTER BRD 1 SIM

1.

Remove the 3 Daughter Board Adhesives from


the carriers.

2.

Place the 3 Daughter Board Adhesives on the


Daughter Board using the etched marks on the
board to align them.

// CAUTION //
Do not allow the Daughter Board Adhesives to
overlap the edges or contacts on the Daughter
Board.

PAGE 110

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

3.

Remove the adhesive liners from the Daughter


Board Adhesives.

4.

Place the Daughter Board on the PCB, aligning


the holes in the Daughter Board to the screw
bosses on the PCB.

5.

Press down on the highlighted area of the


Daughter Board to engage the Daughter Board
BtB Connector.

6.

Press down on the Daughter Board for 5


seconds to secure it to the PCB.

// CAUTION //
Do not damage the Daughter Board contacts, SIM
slots, or micro SD slot.
7.

Place the 3 4IP Screws in the Daughter Board.

8.

Tighten the 4IP Screws to 1.10 in-lbs. (0.12 Nm)


in the sequence shown.

PAGE 111

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Jumper Flex Assembly

Description

Reference #

ASSY, HSG,FLEX, JMPR

KAPTON, JUMPER FLEX ZIF - PCB

1.

Insert the Jumper Flex into the Jumper Flex ZIF


Connector. Use the white line on the Jumper
Flex and the etched markings on the PCB as
guides for insertion depth.

2.

Slide a fingertip across the Jumper Flex ZIF


Connector Door to close it.

3.

Place Kapton Tape over the Jumper Flex ZIF


Connector.

PAGE 112

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Water Detection Label Assembly

Description

Reference #

DIE CUT,LDL

Place the WDLs on the PCB and Daughter


Board in the locations shown.

PAGE 113

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

PCB Assembly

Description

Reference #

ASSY,PCB,MN XCVR APAC UMTS DS 16GB


ASSY,PCB,MN XCVR LATAM UMTS DS 16GB (Brazil, Mexico)
ASSY,PCB,MN XCVR LATAM DS DTV (Brazil)
ASSY,PCB,MN XCVR LATAM UMTS DS (Brazil, Colombia)
ASSY,PCB,MN XCVR APAC UMTS DS
ASSY,PCB,MN XCVR LATAM DS DTV 16GB (Brazil)
ASSY,PCB,MN XCVR NORTH AMERICA UMTS SS 16GB
ASSY,PCB,MN XCVR NORTH AMERICA UMTS SS
ASSY,PCB,MN XCVR TMOB (TMO) UMTS SS
ASSY,PCB,MN XCVR EUROPE UMTS SS
ASSY,PCB,MN XCVR LATAM UMTS SS (Brazil, Chile)
ASSY,PCB,MN XCVR VZW CDMA SS
ASSY,PCB,MN XCVR VZW CDMA SS 16GB
ASSY,PCB,MN XCVR LATAM UMTS SS 16GB (Brazil)

SCREW,THREAD FORMING (M1.2 L=4.2)

1(x4)

SCREW (YELLOW ZINC PLATING)

2(x10)

1.

PAGE 114

Remove all protective liners from the Housing,


PCB, Rear-Facing Imager, and Front-Facing
Imager.

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

2.

Connect the Battery Connector tail to the Battery


Connector on the PCB.

3.

Place the PCB into the Housing, beginning with


the side opposite the Side-Key Switches.

4.

Lower the PCB into the Housing.

PAGE 115

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

5.

Verify that the Side-Key Switches align with the


Side-Key Button Seals, and the holes in the
PCB, Top Frame, and Bottom Frame align with
the screw bosses in the Housing.

6.

Place the 10 4IP Machine Screws and 4 4IP


Thread-Forming Screws in the assembly.
Tighten all screws to 0.8 in-lbs. (0.09 Nm) in the
sequence shown below.
Verify that all screws are fully seated.

7.
8.

// CAUTION //
All screws must be fully seated and not crossthreaded. Damage to the Display may occur when
the Lens Display is pressed into the Housing.

10

13

14

2
1

PAGE 116

11

12

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Speaker Bezel Assembly

Description

Reference #

ASSY,DISP,DISPLAY-LENS,BLACK PRODN
ASSY,DISP,DISPLAY-LENS,WHITE PRODN

BZL,EARPIECE, DARK
BZL,EARPIECE, BRIGHT

BZL,SPEAKER, DARK
BZL,SPEAKER, BRIGHT

PAGE 117

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

1.

Remove the adhesive liner from the Earpiece


Bezel.

2.

Place the Earpiece Bezel in the opening at the


top of the Display (1).

3.

Press down on the Earpiece Bezel for 5 seconds


to secure it to the Display.

4.

Remove the adhesive liner from the


Loudspeaker Bezel.

5.

Place the Loudspeaker Bezel in the opening at


the bottom of the Display (2).

6.

Press down on the Loudspeaker Bezel for 5


seconds to secure it to the Display.

PAGE 118

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Display Adhesive Assembly

Description

Reference #

DIE CUT,ADHESIVE, LENS

PAGE 119

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

1.

Remove the Main-Microphone Gasket and FrontFacing Imager liners if present.

2.

Use cotton swabs and ISP Alcohol to clean the


Display bonding ledge, Top Frame, and Bottom
Frame. The Display bonding ledge is highlighted
in the photo.

// CAUTION //
Display bonding ledge, Top Frame, and Bottom
Frame cleaning is critical to the phones water
resistance. You must thoroughly clean the
surfaces with ISP Alcohol and allow it to dry
completely before applying 3M AP-111 Adhesion
Promoter.
3.

Wait for the ISP Alcohol to dry completely.

// CAUTION //
Do not use the same cotton swabs to clean with
ISP Alcohol and apply 3M AP-111 Adhesion
Promoter. The Display will not properly adhere to
the Housing if the cotton swabs are reused. The
cotton swabs may be used for 2 applications but
then must be discarded.
4.

Use cotton swabs to apply 3M AP-111 Adhesion


Promoter to the Display bonding ledge.

5.

Wait for the 3M AP-111 Adhesion Promoter to


dry.

6.

Remove the Display Adhesive from the carrier.

7.

Place the Display Adhesive into the Callisto Lens


Adhesive Fixture (4-00-Y5-10000).

PAGE 120

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

// CAUTION //
Verify that the ISP Alcohol and 3M AP-111
Adhesion Promoter have dried completely before
proceeding. Failure to do so can cause the
Display to improperly adhere and reduce the
phones water resistance.
8.

Place the Housing into the fixture over the


Display Adhesive.

9.

Press down on the Housing for 5 seconds to


secure the Display Adhesive.

10. Remove the Housing from the fixture.


11. Place the Housing into the Callisto Lens and
Battery Press Fixture (4-00-Y4-10000).
12. Place the Callisto Lens and Battery Press Fixture
into the Press (19501980).
13. Place the Lens Press Head (4-00-Y4-10000) into
the Press.
14. Press the Display Adhesive for 8 seconds to
secure it to the Housing.

PAGE 121

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Display Assembly

Description

Reference #

ASSY,HSG,ASSEMBLY, BCK HSG BLACK


ASSY,HSG,ASSEMBLY, BCK HSG WHITE
ASSY,HSG,ASSEMBLY, BCK HSG SS BLACK
ASSY,HSG,ASSEMBLY, BCK HSG SS WHITE

ASSY,DISP,DISPLAY-LENS,BLACK PRODN
ASSY,DISP,DISPLAY-LENS,WHITE PRODN

PAGE 122

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

1.

Use cotton swabs and ISP Alcohol to clean the


Display bonding surface. The Display bonding
surface is highlighted in the photo.

// CAUTION //
Display bonding surface cleaning is critical to the
phones water resistance. You must thoroughly
clean the bonding surface with ISP Alcohol and
allow it to dry completely before applying 3M AP111 Adhesion Promoter.
2.

Wait for the ISP Alcohol to dry.

// CAUTION //
Do not use the same cotton swabs to clean with
ISP Alcohol and apply 3M AP-111 Adhesion
Promoter. The Display will not properly adhere to
the Housing if the cotton swabs are reused. The
cotton swabs may be used for 2 applications but
then must be discarded.
3.

Use cotton swabs to apply 3M AP-111 Adhesion


Promoter to the Display bonding surface.

4.

Wait for the 3M AP-111 Adhesion Promoter to


dry.

// CAUTION //
Verify that the ISP Alcohol and 3M AP-111
Adhesion Promoter have dried completely before
proceeding. Failure to do so can cause the
Display to improperly adhere and reduce the
phones water resistance.
5.

Insert the Display Flex into the Display Flex ZIF


Connector.

NOTE
If the phone is accidentally powered on, shut it
down by holding the Power Key and tapping
Power Off on the Display.

// CAUTION //
Do not damage or tear the Display Flex.

PAGE 123

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

6.

Verify that the Display Flex is fully inserted into


the Display Flex ZIF Connector. The cutouts on
the side of the flex end should not be visible.

// CAUTION //
The Display Flex must be correctly aligned and
fully inserted into the Display Flex ZIF Connector.

7.

Slide the flat end of the Blackstick across the


Display Flex ZIF Connector Door to close it.

8.

Place Kapton Tape over the Display Flex ZIF


Connector.

9.

Starting near the Display Flex, remove the


Display Adhesive liner in a counter-clockwise
motion.

PAGE 124

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

10. Lower the Display into the Housing.

11. Press down on the Display for 10 seconds to


secure the Display to the Housing.

NOTE
The Display will be pressed in Final Press after
assembly of the phone is complete.

PAGE 125

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Final Press
NOTE

NOTE

Pre-Heat Method A and Pre-Heat Method B are


required procedures used to pre-heat the Display
Adhesive before final pressing of the assembled
phone. Either method can be used to pre-heat the
phone.
Optional Pre-Heat Method C is an optional preheat procedure that may be used if an Oven is not
available or not appropriate.

This Final Press procedure is for press fitting the


Display, Rear-Facing Imager Bezel, and USB
Module in the assembled phone.

Press Setup
1.

Place the Callisto Lens and Battery Press Fixture


(4-00-Y4-10000) into the Press (19501980).

2.

Place the Lens Press Head (4-00-Y4-10000) into


the Press.

// CAUTION //
If the USB Module Cover is assembled to the
Housing, remove the USB Module press insert
from the fixture.

PAGE 126

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Pre-Heat Method A
1.

Place the Callisto Lens Removal Fixture bottom


plate (4-00-Y2-10000) into the Generic Lens
Removal Fixture (4-00-X2-10000/4-00-X710000).

// CAUTION //
If the Generic Lens Removal Fixture and Callisto
Lens Removal Fixture bottom plate are not
available or not appropriate, use Pre-Heat Method
B or Optional Pre-Heat Method C.
2.

Press the black power switch (not shown) on the


back of the Generic Lens Removal Fixture to turn
the fixture ON.

3.

Wait 5-10 minutes for the Generic Lens Removal


Fixture to warm up to 110 C (230 F).

4.

Place the phone on the Callisto Lens Removal


Fixture bottom plate in the Generic Lens
Removal Fixture.

5.

Wait 3 minutes for the Display to warm up.

6.

Remove the phone from the fixture.

// CAUTION //
Wear protective gloves when handling heated
phones.
7.

PAGE 127

Continue to Phone Press on page 130.

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Pre-Heat Method B
1.

Pre-heat the Oven to 70 C (158 F).

// CAUTION //
If the Oven is not available or not appropriate, use
Pre-Heat Method A or Optional Pre-Heat Method
C.
2.

Place the phone in the Oven.

// CAUTION //
Do not set the Oven temperature higher than
70 C (158 F). Damage to the phone may occur.
3.

Wait 25 minutes for the Display to warm up.

4.

Remove the phone from the Oven.

// CAUTION //
Wear protective gloves when handling heated
phones.
5.

PAGE 128

Continue to Phone Press on page 130.

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Optional Pre-Heat Method C


1.

Place the Callisto Pre-Heat Fixture (4-00-Y810000) into the Generic Lens Removal Fixture
(4-00-X2-10000/4-00-X7-10000).

// CAUTION //
If the Generic Lens Removal Fixture and Callisto
Pre-Heat Fixture are not available or not
appropriate, use Pre-Heat Method A or Pre-Heat
Method B.
2.

Press the black power switch (not shown) on the


back of the Generic Lens Removal Fixture to turn
the fixture ON.

3.

Wait 5-10 minutes for the Generic Lens Removal


Fixture to warm up to 110 C (230 F).

4.

Place the phone Callisto Pre-Heat Fixture.

5.

Wait 3 minutes for the Display to warm up.

6.

Remove the phone from the fixture.

// CAUTION //
Wear protective gloves when handling heated
phones.
7.

PAGE 129

Continue to Phone Press on page 130.

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Phone Press
1.

Place the phone in the Callisto Lens and Battery


Press Fixture.

2.

Press the phone for 18 seconds to secure the


Display, USB Module, and Rear-Facing Imager
Bezel to the Housing.

PAGE 130

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

USB Module Cover Assembly

Description

Reference #

COVER, USB

SCREW, MACHINE 4IP

1.

Place the USB Module Cover over the USB


Module.

2.

Place the 3 4IP Screws in the USB Cover.

3.

Tighten the 4IP Screws to 1.10 in-lbs.


(0.12Nm) in the sequence shown.

PAGE 131

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Side Key Assembly

Description

Reference #

BTN,PWR, DARK
BTN,PWR BRT CHRM

BTN,VOLUME, DARK
BTN,VOLUME,BRIGHT CHRM

1.

Align the barbed posts and contacts on the


Volume Key with the holes in the side of the
Housing.

2.

Push the Volume Key into the Housing until the


barbed posts snap into the holes.

PAGE 132

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

3.

Align the barbed posts and contacts on the


Power Key with the holes in the side of the
Housing.

NOTE
The chamfered corners on the Power Key must
face the Display side of the phone.

4.

Push the Power Key into the Housing until the


barbed posts snap into the holes.

5.

Press the Volume Key and Power Key several


times to verify the tactile response.

PAGE 133

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

Rear Cover Assembly

Description

Reference #

ASSY,HSG,BATTERY COVER LIC


ASSY,HSG,BATTERY COVER CHALK

NOTE
The Rear Cover and Folio Cover assembly
methods are the same. When assembling a Folio
Cover, hold the Display cover portion of the Folio
Cover away from the phone during assembly.
1.

Remove the protective liner from the RearFacing Imager Bezel if present.

2.

Engage the hook features in the top edge of the


Rear Cover with the cutouts in the top edge of
the Housing.

NOTE
The Rear Cover must engage the Housing at an
angle, top edge first, as shown.

PAGE 134

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

3.

While holding the top edge of the Rear Cover in


position, engage the bottom-left corner snaps.

4.

While holding the top edge of the Rear Cover in


position, engage the bottom-right corner snaps.

PAGE 135

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola

Moto G (3rd Generation)


Level 2 Service and Repair Manual

5.

PAGE 136

Engage the remaining snaps around the


perimeter of the phone and the Rear-Facing
Imager Bezel.

Motorola Mobility Confidential Restricted:


Do not share without consent from Motorola