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A

PROJECT REPORT
on
A STUDY ON TRANSPORT AND PARKING PROBLEMS
FACED BY STUDENTS OF IFIM

Post Graduate Diploma in Management


2015-2017
IFIM BSchool
Bangalore
1

MEMBERS

Mr. Yash Jha

Mr. Deviprasad Ghosh

Mr. Kamesh

Mr. Muhammad Falah

Mr. Olaf Fernandes

Mr. Rajiv Mohan

Mr. Bhagiradh Akuthota

Mr. Arun Raj

Mr. Royden Dias

DECLARATION
We declare that this project report has been prepared by us and to the best of our
knowledge it has not previously been taken up by any other person or persons formed the
basis for the award of any diploma or degree by this or any other University.

PGDM 2015-17
Section: A
Signature

CERTIFICATE
This is to certify that the project report is a record of work done by the candidates
themselves during the period of study under my guidance and it has not previously
formed the basis for the award of any degree or diploma in Goa University or elsewhere.

Date:

Signature
4

Place:

(Col. Vijay Bakshi)

ACKNOWLEDGEMENT
It is our great pleasure to present our project titled a study on transport and
parking problems faced by students of IFIM.
First and foremost we would like to thank Col. Vijay Bakshi for his valuable
guidance and advice. His dedication to motivate us contributed tremendously to our
project. He has taken great care in going through the project to scrutinise it and make any
necessary rectifications.
We also wish to express our gratitude to the students of IFIM for their willing
participation in the survey conducted for the purpose of the project which proves to be an
integral part of the report.

TABLE OF CONTENTS
Page
No
1. INTRODUCTION
7
2. BACKGROUND OF STUDY
8
3. OBJECTIVES OF STUDY
9
4. METHODOLOGY
10
5. ANALYSIS
11
5.1 PGDM
11
5.1.1

QUESTION 1

5.1.2

11
QUESTION 2

5.1.3

12
QUESTION 3

5.1.4

13
QUESTION 4

5.1.5

14
QUESTION 5

5.1.6

14
QUESTION 6

5.1.7

15
QUESTION 7

5.1.8

16
QUESTION 8
16

5.2 UG AND LAW


17
5.2.1

QUESTION 1

5.2.2

17
QUESTION 2

5.2.3

18
QUESTION 3

5.2.4

19
QUESTION 4

5.2.5

19
QUESTION 5

5.2.6

20
QUESTION 6

5.2.7

21
QUESTION 7

5.2.8

21
QUESTION 8
22

6. SUMMARY
24
7. LIMITATIONS
25
8. RECOMMENDATIONS
26
ANNEXURE
27

1. INTRODUCTION
The IFIM group of institutions was founded in 1995. It initially started off with the
IFIM B-School which offered specialisations in Marketing and Finance. As the years
progressed, IFIM has progressed and steadily grown. It now boasts of having IFIM
College of Applied Sciences, IFIM Law College and IFIM B-School all under its campus
located in Electronics City, Bangalore. The students who are presently part of the IFIM
family reside at the IFIM Hostel which is located around 5kms from the campus at

Hulimangala Village. Buses owned by the institute ply at stipulated timings between the
campus and the hostel which help in the daily travel of the students.

2. BACKGROUND OF STUDY
Although the institute currently provides hostelites with 3 buses which ply the
route at designated times, a lot of students have been facing issues during their daily
travel to the campus. Hence, we have considered 2 issues that are mainly faced by the
students: Transportation to and from the hostel and Parking issues that many of the
students currently face.
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The students of IFIM institutions were permitted to park their vehicles within the
college campus at the designated parking lots. However, the management issued a circular
during the last week of December stating that the students would no longer be allowed to
park in the IFIM parking lot from 1 st January 2016. Initially, this move was fervently
protested by some of the students of the institution, however, this movement gradually
died. It has now become a harsh reality that the students can no longer park their vehicles
at college. This has led to student having to fend for parking on their own. As the area
around the campus has very limited parking space for parking any vehicles, hence, it has
been very difficult for all of the students who travel to the campus along with their
vehicles. The problem gets elevated for day scholars who mostly rely on their own private
transport to reach the campus for their respective courses. This is much more aggravating
as compared to the hostelites who mostly travel in the buses provided by the management
to travel to the campus.
Next, though the hostelites may travel in the buses provided by the institute, they
have their own perks and downfalls. The timings of the buses is one of the major issues
that the students have been facing in their daily travel. If a class ends even 5 minutes late,
students of the respective class end up missing the bus and the next available bus is
probably an hour or more later. It may be debatable that the students could use this time to
visit the library and probably prepare themselves for the work assigned for the next day.
However, after a long gruelling day, most of the students want to return to the comfort of
their rooms rather than waiting for an hour till the next bus arrives.
Hence, through our report we have tried to explore the various difficulties that the
students have been facing and have tried to infer possible solutions from the feedback that
we received from the students of IFIM institutions.

3. OBJECTIVES OF STUDY

IFIM B School-Transportation

The main objective of IFIM B School regarding to transportation is to get in


frequent transport facilities for students to reach hostel from college and vice versa. This
has to be implemented under immediate course of action.
Since there are lot of days-scholars in the college and their preference to commute
to college is through own vehicles, IFIM have to work on the parking lot possibilities.
This has to be coupled with the consideration of students economical strength and
willingness towards pay-parking.
IFIM has to come up with four more new vehicles to do a shuttle from college to
hostel and vice versa, in order to resolve the transportation frequency issue.
IFIM students are mentally disturbed when they think about the transportation.
This is getting a hard hit on the performance of the students, since a counter for
transportation is ON all the time in their mind. Especially days scholars are critically get
affected and it is necessary to get more light on them at the earliest.
So to reduce the overall stress caused by transportation among the students, IFIM
has to pop up with effective transportation system in the campus. That includes frequency,
parking, and safety.

4. METHODOLOGY

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To understand the sentiments of the students with regards to the transport facilities
provided by the management, we had to devise a plan in order to obtain information and
various opinions of the students.
Hence, we started off by preparing a survey sheet which was kind of like a
questionnaire. This sheet was passed on to as many students as possible and each student
was required to fill in the questionnaire along with their view points.
Once, the sheets were collected our group had a sit down and we tried analyse the
information that we received from the questionnaire. We spent a considerable amount of
time contemplating on the feelings of the students towards the issue. Finally, after having
successfully interpreted the information, we finally drew out the conclusion. After having
drawn the conclusion, we tried to think of ways of our we can suggest an optimal solution
for these problems being faced by the students.

5. ANALYSIS
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The following data analysis was carried out based on the results obtained from the
survey conducted by the research team. The raw data was processed into the graphical
representations below which are followed by interpretations of the same upon which the
conclusions of the study will be drawn. The questions we asked are mentioned below:
1. Do you feel that the number and frequency of the buses in the morning from hostel
to college are adequate?
2. Do you feel that the frequency of buses during the day from hostel to college and
3.
4.
5.
6.
7.
8.

college to hostel are adequate?


Is the size of either buses good enough to accommodate all the students?
Are the conditions of the buses alright?
Should more buses be added?
Should parking be allowed for students?
Do college need more parking space?
Has the NO PARKING! at college affected your monthly budget?

5.1 PGDM
5.1.1 Question 1

Q1

11%

2%

4%
53%
30%

SD

SA

As per the survey carried out, the first question asks about the adequacy of the
number as well as frequency of buses in the morning that take students form the hostel to
the institute. The question was targeted toward those students who resided at the IFIM
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Hostel and thus relied on the institutes bus services to reach class on time. As per the
above pie chart, we have observed that 53% of the sample strongly disagreed that neither
the number nor the frequency of the buses are adequate. This is a vast majority as
compared to the others. Furthermore, 30% of the sample opted to disagree which fortifies
the fact that students are dissatisfied with the inadequacy in bus services. On the other
side, 11% of students agreed that the number and frequency of buses was indeed adequate
with another 2% strongly agreeing to the same school of thought. The remaining 4% of
respondents decided to remain neutral to the adequacy in question.

5.1.2 Question 2

Q2

11%
13%
47%

28%

SD

SA

The second question in the survey was with regards to the adequacy of the
frequency of buses during the day in general that transported students from the institute to
the hostel and vice versa. As per the data obtained, it was observed that 47% of
respondents strongly disagreed that the frequency was sufficient along with another 28%
just disagreeing with regards to the same. Conversely, just 12% of respondents chose to
agree that the frequency was adequate

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while the remaining 13% were neutral. As per these results, we can infer that in terms of
frequency of buses during the day in general, again there seems to be a deficiency.

5.1.3 Question 3
The third question posed to respondents was whether the sizes of the two buses
that transported the students back and forth were sufficient to accommodate all the
students. Here, it was observed that 56% of the respondents strongly disagreed that the
size of either bus was sufficient with another 36% disagreeing to the same in similar
fashion. Alternately, just 4% of the respondents agreed that the sizes were enough to meet
the while another 4% were neutral regarding the same. The results imply that yet again the
buses fall short but this time in terms of size. It is shown below

Q3

4%4%

36%

SD

57%

14

SA

5.1.4 Question 4

Q4

8%
23%

42%

28%

SD

SA

The fourth question asked about whether the condition of the buses was
satisfactory. The data collected indicated that 41% of respondents strongly disagreed to
this with another 28% just disagreeing to the same. On the other side, just 8% of
respondents agreed that the condition of the buses was actually fine while the rest chose to
remain neutral. This information points out that a vast majority are dissatisfied with the
condition that the buses are in.

5.1.5 Question 5

15

Q5

13%
7%
7%
60%

SD

13%

SA

The fifth and final question regarding the bus transport was whether more buses
should be added to which a whopping 60% of respondents strongly agreed with another
13% agreeing to the same. Conversely, it was observed that 13% of respondents strongly
disagreed to the idea with another 7% also disagreeing to having more buses added. 7%,
however, chose to stand neutral. Overall, majority of the sample feels that more buses
should be added.

5.1.6 Question 6

16

Q6

8%
12%
4%
11%

65%

SD

SA

The sixth question in the survey was the first question with regards to parking. The
question asked whether students should be permitted to park in the parking area of the
institute. In response to this, a whopping 65% of the respondents strongly agreed that
parking should be open to students along with another 11% agreeing to the same. On the
other hand, 12% strongly disagreed while another 8% just disagreed to the idea that
students be permitted to use the parking area. 4% of respondents chose to remain neutral.
Form this, we could infer that the majority felt that parking should be made open to
students as well.

5.1.7 Question 7

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Q7

4%4%
17%
48%

26%

SD

SA

The seventh question asked whether the institute required more parking space.
With regards to this, 48% of respondents strongly agreed that more space was required
along with another 26% agreeing to the same. Alternatively, it was observed that just 4%
of respondents strongly disagreed to having more parking space being made available
along with another 4% also disagreeing. Apart from this, 18% of respondents chose to
remain neutral. From this data, it can be said that a large majority of the sample feels that
more parking space is required.

5.1.8 Question 8
The eighth and final question in the survey asked respondents whether the no
parking situation at the institute affected their monthly budget. To this, 52% of
respondents strongly agreed that their budgets were indeed affected with another 22%
agreeing to the same. On the
other hand, it was observed that just 9% of respondents strongly disagreed that their
budgets were affected with another 4% of respondents also disagreeing to the same. The
remaining 13% chose to stand neutral. The information thus obtained conveys the idea
that students are being affected in terms of their monthly budget due to the prevailing no
parking situation at the institute. It is shown below.

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Q8

9%

4%
13%

52%
22%

SD

SA

5.2 UG and Law


5.2.1 Question 1

Q1

11%
5%

26%

58%

SD

19

SA

As per the survey carried out, the first question asks about the adequacy of the
number as well as frequency of buses in the morning that take students form the hostel to
the institute. The question was targeted toward those students who resided at the IFIM
Hostel and thus relied on the institutes bus services to reach class on time. As per the
above pie chart, we have observed that 58% of the sample disagreed that neither the
number nor the frequency of the buses are adequate. This is a vast majority as compared
to the others. Furthermore, 26% of the sample opted to strongly disagree which fortifies
the fact that students are dissatisfied with the inadequacy in bus services. On the other
side, 11% of students agreed that the number and frequency of buses was indeed
adequate. The remaining 5% of respondents decided to remain neutral to the adequacy in
question.

5.2.2 Question 2

Q2

26%
37%

16%
21%

SD

SA

The second question in the survey was with regards to the adequacy of the
frequency of buses during the day in general that transported students from the institute to
the hostel and vice versa. As per the data obtained, it was observed that 37% of
respondents agreed that the frequency was sufficient. Conversely 26% strongly disagreed
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with regards to the same along with another 16% that just disagreed. The remaining 21%
chose to stand neutral. As per these results, we can infer that in terms of frequency of
buses during the day in general, again there seems to be a deficiency.

5.2.3 Question 3
The third question posed to respondents was whether the sizes of the two buses
that transported the students back and forth were sufficient to accommodate all the
students. Here, it was observed that 53% of the respondents strongly disagreed that the
size of either bus was sufficient with another 21% disagreeing to the same in similar
fashion. Alternately, just 10% of the respondents agreed that the sizes were enough to
meet the while another 16% were neutral regarding the same. The results imply that yet
again the buses fall short but this time in terms of size. It is shown below.

Q3

11%
16%
53%
21%

SD

SA

5.2.4 Question 4
The fourth question asked about whether the condition of the buses was
satisfactory. The data collected indicated that 42% of respondents disagreed to this with
another 11% strongly disagreeing to the same. On the other side, 21% of respondents
agreed that the condition of the buses was actually fine while the remaining 26% chose to
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remain neutral. This information points out that a vast majority are dissatisfied with the
condition that the buses are in. it is shown below.

Q4

11%

21%

42%

26%

SD

SA

5.2.5 Question 5

Q5

42%
58%

SD

22

SA

The fifth and final question regarding the bus transport was whether more buses
should be added to which a whopping 58% of respondents strongly agreed that more
buses should be added. Conversely, it was observed that 42% of respondents strongly
disagreed to the idea. Overall, majority of the sample feels that more buses should be
added.

5.2.6 Question 6

Q6

13%
7%

80%

SD

SA

The sixth question in the survey was the first question with regards to parking. The
question asked whether students should be permitted to park in the parking area of the
institute. In response to this, a whopping 80% of the respondents strongly agreed that
parking should be open to students along with another 7% agreeing to the same. On the
other hand, 13% strongly disagreed while 4% of respondents chose to remain neutral.
Form this, we could infer that the majority felt that parking should be made open to
students as well.

5.2.7 Question 7

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The seventh question asked whether the institute required more parking space.
With regards to this, 65% of respondents strongly agreed that more space was required
along with another 7% agreeing to the same. Alternatively, it was observed that 14% of
respondents strongly disagreed to having more parking space being made available while
14% of respondents chose to remain neutral. From this data, it can be said that a large
majority of the sample feels that more parking space is required. It is shown below.

Q7

14%
14%
64%

SD

7%

5.2.8 Question 8

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SA

Q8

14%
7%

79%

SD

SA

The eighth and final question in the survey asked respondents whether the no
parking situation at the institute affected their monthly budget. To this, 79% of
respondents strongly agreed that their budgets were indeed being affected. On the other
hand, it was observed that 14% of respondents strongly disagreed that their budgets were
affected with another 7% of respondents also disagreeing to the same. The information
thus obtained conveys the idea that

students are being affected in terms of their monthly budget due to the prevailing no
parking situation at the institute.

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6. SUMMARY
The report has been made as a part of PEP Activity. It aims to bring out the
problems faced by the students of IFIM Institutions in terms of Transportation and
Parking issues. The report was initiated with a survey which was the main ingredient for
the report.
It actually brought forward a lot of facts about the difficulties faced by the
students of the Institutions. Difficulties mainly were in context to the Transportation
facilities and parking issues being faced by the students.
Survey brought out some jaw dropping results, where the satisfaction level of
students was almost negligible when it came to Transportation; they believe that the Bus
service that is being provided by the Institution is not up to their expectations. Rather the
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size and the condition of the bus were not convincing enough, in fact a lot of people
showed unsatisfactory response when asked about the frequency of the bus during the
day.
Coming to the Parking issue, which mainly focused on the day scholars, a high
level of unsatisfactory response came in. A majority of the people said that they are not
happy with the new decision of the Institution where the Parking facility for the students
has been withdrawn, they also felt if incase there is a shortage to accommodate all the
vehicles in the existing parking space, the management should try and get space
elsewhere to meet its expansion demands. This problem has adversely affected people in
terms of their monthly budget which has shot up unexpectedly making it difficult for them
to manage.

7. LIMITATIONS

1. The Sample size was small: The Sample size of the Survey was too small as compared
to the total number of students. Where the total number of students is around 600 the
sample size was only 100. The exact result may vary if the sample size increases.

27

2. Time Constraints: Time allocated for the project wasnt enough as the study needs
time and the survey could have been better just in case the time allocation would have had
been a little more, the sample size could have been expanded leading to better results.
3. No proper experience: The Project made is done with the minimum level of guidance
and assistance, as the members are new to this task there can be possible errors due to
lack of experience.
4. Lack of devotion & efficiency towards the Project: The optimum level of efficiency
couldnt be devoted to the project due to the work load in terms of Assignments and
Presentation of other subjects, being the management students we had to manage time for
all required items and the time had to be allocated accordingly.
5. Seriousness of students towards the survey: We cannot strongly rely on the given
data from the survey reports as the seriousness of students wasnt convincing enough, as
the total survey sheet circulated was 100 out which we received only 90 responses, this
might lead to the fluctuation of results from its actual figures.

8. RECOMMENDATIONS
As far as the study shows a huge number of people arent satisfied with the
transport facility being provided by the Institution. Here, we thought of few
recommendations for the Institutions which may help them have satisfied students in
terms of transport facilities.

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1. Institution can add one more bus for the students.


2. Frequency of buses needs to be increased during the day from College to Hostel,
3.
4.
5.
6.

Hostel to college.
Bus should be periodically maintained in terms of washing, Servicing, etc
If Possible the Bus service can be out sourced.
Parking at the college should at least be open for PGDM students.
In case yet more space is needed for parking, space around the college building

can be converted into Parking.


7. Institute can also acquire a small space near to the campus and can use it as a paid
parking but at a nominal rate of Rs. 5 per bike.

ANNEXURE

Questionnaires for the survey conducted

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