Apartment Manual Reflections West 9

WEST TOWER
100 TERRACE ROAD, EAST PERTH 6000
APARTMENT MANUAL
9
Apartment Number: _____
www.finbar.com.au
Reflections Waterfront Apartments
Apartment Manual
Table of Contents
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
1
Contact Numbers
2
Contact Details
On Entry Check List
3
3
3.1.
Telephone
3
3.2.
Electricity
3
3.3.
Gas
3.4.
Cold Water
3
4
Security
4.1.
Access Control / Building Security
______ _ 4
4
4.2.
Lift Access / Floor Access
4
4.3.
Video Intercom System
______
5
4.4.
CCTV System
5
4.5.
Faults and Maintenance
6
4.6.
Keys / Remote
7
Electricity
8
Appliances & Warranties Rick Hart
8
6.1.
Rangehood
8
6.2.
Oven
8
6.3.
Cooktop
8
6.4.
Microwave
8
6.5.
Dishwasher
9
6.6.
Clothes Dryer
9
6.7.
Hot Water System
10
Air-Conditioning
11
Ventilation System
11
8.1.
Toilet / Bathroom Exhaust System
11
8.2.
Rangehood
12
Hot Water System
12
9.1.
Location of Stop Valve
12
9.2.
Tempering Valves
13
Cold Water
13
10.1.
Location of Water Isolating Valve
14
Water Filter
15
Fire Protection
12.1.
Fire Alarm System
15
12.2.
Fire Sprinklers____________________________________________________15
12.3.
Evacuation Procedures_____________________________________________15
15
12.4.
Apartment Smoke Detectors
15
12.5.
Fire Hose Reels
16
12.6.
Fire Hydrants
16
12.7.
Fire Doors
17
Light Globes
18
Garbage Disposal / Bin Chute
19
Pay TV Outlet
20
Leisure Facilities________
20
16.1.
Sauna
20
16.2.
Pool / Spa
16.3.
Meeting Room ___________________________________________________ 20
Spa Bath (where applicable) ______________________________________________________21
Appendix A Reference Diagrams

Appendix B Apartment Plans
Appendix C Apartment Schemes & Fitting Schedule
Appendix D Defects Request Form
2009 Finbar Group Limited
Apartment Manual
FOR ALL ENQUIRIES PLEASE CONTACT THE STRATA COMPANY
All About Strata Pty Ltd

PO BOX 6109, East Perth WA 6892
Phone
Fax
Email:
(08) 9477 1126

(08) 9477 1129
admin@allaboutstrata.com.au
FOR AFTER HOURS
EMERGENCY ONLY
ALL ABOUT STRATA AFTER HOURS
NUMBER: 0420 791 300
FOR ISSUES RELATING ON BUILDING DEFECTS WITHIN THE DEFECTS LIABILITY PERIOD
OF 6 MONTHS CALL THE BUILDER OR FILL OUT THE FORM IN APPENDIX D AND FAX TO
THE NUMBER BELOW:
Note Any items faxed to the builder that were not recorded on your pre-settlement inspection
form or items not relating to faulty materials or poor workmanship within the 6 months will
be charged to you directly.
HANSSEN PTY LTD

Phone:
Facsimile:
Email:
(08) 6218 3800

(08) 6218 3899
defects@hanssen.com.au
Page 1
Apartment Manual
CONTACT DETAILS
Product
Company
Contact
Phone
Fax
Air-conditioning
B&E Fire Protection & Air Cond
Reg Richards
9443 9255
9443 9266
Appliances
Rick Hart Hi Fi Corp
Estelle Meirau
9445 5000
9244 3598
Balustrading
Absolute Balustrading Systems
Jules Brooks
9302 1947
9302 1948
Bathroom Fittings
Tradelink Plumbing Supplies
Collin Etter
9334 9921
9456 0190
Bike Racks
Cora Bike Rack Pty Ltd
Jon Rutledge
1800 249 878
1800 249 879
Cabinet Works
Prescott Cabinets
Phillip McDonald
9434 2313
9434 1670
Car Park Gates
Besam Australia Pty Ltd
Dez Daswani
9493 3111
9493 3801
Carpentry, Gables (Including Robe Shelves)
M & B Sales
Lindsay Harper
9272 2555
9371 3075
Door Hardware
Parker, Black & Forrest
Brian Gibbons
9244 7644
9244 7660
Door Latch and Privacy Set
Alldelta Home Ideas Pty Ltd
Coco Dong
9478 6288
9478 6488
Electrical
Glendara Electrical
Eoin Halley
0415 942 820
Fire Doors & Frames
Australian Fire Door Co. Pty Ltd
Terry Treacy
9370 5200
9370 2311
Fire Services & Sprinkler Systems
B&E Fire Protection & Air Cond
Reg Richards
9443 9255
9443 9266
Floor Coverings - Carpet
Pallo's Carpet Choice
Des Hart
9356 5577
9356 5884
Floor Coverings Timber Flooring
F. Robert Ridgewell
Robert Ridgewell
9306 3777
9306 3777
Floor Coverings - Cork Flooring
F. Robert Ridgewell
Robert Ridgewell
9306 3777
9306 3777
Granite Bench Tops
BF Maintenance
Bonnie Fabila
0421 954 954
Gyprock (Wall Framing, Sheeting, Cavity Slider

Installation)
Karmik Pty Ltd
Michael Hanssen
0407 443 086
Letter Boxes
Whitehall Distributors
Nathan Jones
9248 3611
Lifts
Kone Elevators
Viktor Zabori
9270 9000
9248 3600
9270 9090
Light Fittings - Supply only
Mondoluce
Greg Campbell
9321 0101
9321 3430
0409 111 199
Plumbing
Burswood Plumbing
Darren Lenthall
Sanitaryware (including hot water systems)
Tradelink Plumbing Supplies
Collin Etter
9334 9921
9456 0190
Sauna Decking
Cedar West
Steve Smith
9293 2826
9293 4652
Sauna Heater
Australian Sauna & Steam Rooms
Scott Campbell
0401 095 545
9451 8308
Screens - Windows
Maddington Glass
Amy Fowler
9493 1476
9459 0400
Security, Telephone & Foxtel Cabling
Advance Structure Cabling
Daniel Thorpe
Shower Screens & Mirrors
Modern Glass
Ian Terriaca
9493 1600
9493 2849
Signage
Poolegrave Engravers WA
Stacey Donovan
9356 7377
9356 2924
Standard Doors & Frames
M & B Sales
Lindsay Harper
9272 2555
9371 3075
Swimming Pool and Spa
Shenton Aquatic
David Watson
9457 5033
9457 6737
Taps & Mixers Nuova Range
Alder Tapware
9309 4688
9409 6589
Tiles (Ceramic) - Internal & External (Supply Only)
Trend Ceramics
Frank Spiccia
9445 1466
9446 2653
Tiles (Ceramic) - Labour
Spiralex Pty Ltd
Steve Morley
0432 697 496
Water Filters
Waterfilter Warehouse
Rod Richardson
9478 3997
Water Pumps
Allied Pumps
Terry Slack
9350 1000
9356 5255
Windows
HPL Windows
Imre Gleich
9361 0222
9361 0322
Page 2
0439 984 032
9478 3981
Apartment Manual
3. On Entry Check List

3.1
Telephone
Contact your preferred carrier service to arrange connection of telephone and supply of
handset(s) if required. The carrier service technician may require access to the main
distribution board and the communication board on floor level next to your lift lobby to
connect your phone line, please contact your strata company should a technician require
access.
Note: A one off connection charge may apply
Telstra 1800 331 286
Optus 133 345
Your apartment is wired with telephone outlets as per the building specification. All of the
outlets are wired together initially, so if you have one phone line installed, all of the outlets
in the apartment will be active. Should you require additional lines/phone number, all of the
cables are terminated at a small MDF board located in a cupboard in your apartment and
can be configured by a technician.
3.2
Electricity
Contact Synergy to arrange updating of records and billing of electricity to your apartment.
Enquiries - 13 13 53
The switchboard is located either in the entry area of your apartment or in the passage way
to your bedroom.
3.3.
Gas
Gas supply will be organised by the strata company. Gas usage by each apartment is
individually metered. The strata company will read the meters and bill each apartment for
gas used.
3.3
Cold Water
Please contact the Water Corporation on 13 13 85 to update your billing details as annual
water rates will apply for your unit.
Please note that water usage is metered by a common meter and covered in strata levies.
Should you require further information please contact your strata company or visit
www.watercorporation.com.au.
Page 3
Apartment Manual
4. Security
4.1
Access Control / Building Security.

There is an access control system installed in your complex.
Note: This is NOT a security system and is not designed to sound an alarm or call a
monitoring company.
This system is designed to give you access to lifts, security access doors and carpark
gates.
Your remote control has a range of approximately 10 meters. To access the carpark gates
along Terrace Road and Burt Way simply press either button 1 or 2, the gate will
automatically close after the programmed time setting.
To access doors with security readers simply swipe the back of your remote control on the
access reader panel and push the door gently. Security access door are located at the
following locations:
Lifts
Ground floor podium entrance on Burt Way
Ground floor main lobby entrance on Burt Way
Ground floor car park entrance corridor to lift (1, 2, 3) lobbies
Mail Room
Basement floor lift (1, 2, 3) lobbies
Pool/Lounge area entrances.
Tennis court entrance
Tennis court exit to Burt Way
Entrance to staircase 1 doors on first floor
Entrance to staircase 2 doors on ground and basement floors
Entrance to staircase 5 doors on first, ground and basement floors
Note: Your common area key will open these doors should you not have your remote control
on you.
The amount of time the doors stay unlocked is controlled by the main system and can be
lengthened or shortened when required, please contact the strata company should you
wish to have this time extended.
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Apartment Manual
Should you require additional remote controls, please contact the Strata Company. This is
done as a security measure so that a record can be maintained of who has been issued
remote controls so that lost/ stolen remotes can be deleted from the system.
4.3
Lift Access / Floor Access

There is a lift security system installed in your building which will allow you access to your
individual floor only. To activate the lifts simply swipe the back of your remote control on the
reader located in the lift, upon hearing a beep press / hold your floor level. As a security
measure, apartment owners are allowed access to their own floors only.
To allow visitors to access the lift, please refer to the intercom section of this manual.
4.3
Video Intercom System

The intercom system installed in your building is a video intercom. This system will enable
you to talk to visitors at the main entrance when a call is made to your apartment, you will
also be able to unlock the main entrance door and the Lifts by pressing the following
buttons explained on the following page.
Visitors can contact each individual apartment by keying in the apartment number at the
main entrance intercom panel. When a visitor calls an apartment, the handset in the
selected apartment will ring. To answer, simply pick up the handset, should you wish to
allow your visitor to enter the building simply press the button with the key symbol on the
handset. Your visitor must enter the entrance door within 5 seconds to avoid the door from
automatically closing again.
To allow your visitor to access the lifts to your floor press the button with the <O> symbol
on the handset, this button will unlock the lifts for approximately 2 Minutes. Your visitors will
then be able to access the lifts. Failing to enter the lifts within this time will reset and your
visitor will need to contact you again from the main entrance.
4.4
CCTV (Closed Circuit Television) System.

There is a CCTV system installed in the building for security and your convenience. There
are multiple cameras around the building.
The cameras are wired to a digital recorder. This device will record all cameras for security
purposes and can recall the information if required. Should a theft occur, please contact
your Strata company so that the system can be checked and any relevant footage can be
forwarded onto the appropriate authorities. This video data is only retained for 2 weeks
after which it will be erased.
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Apartment Manual
As well as being recorded for security purposes, the cameras are fed into the TV system for
your convenience.
The cameras are modulated to the UHF frequency band. You can tune them in on your TV
or call a qualified technician to set it up for you.
There are 16 cameras around the complex.

1 Outside podium entrance
2 Outside the main entrance
2 Terrace Road carpark entrance/exit gate
2 Burt Way carpark first entrance/exit gate
2 Burt Way carpark second entrance/exit gate
1 Main Foyer ground floor
1 Gymnasium first floor
1 Overlooking pool first floor
1 Overlooking bbq area first floor
2 Overlooking the tennis court first floor
1 Lounge first floor
4.5
Faults and maintenance

Should you experience any faults with the security system, please contact your Strata
Company immediately.
4.6
Keys / Remotes
The following table indicates keys issued.
Key
Access to the following
Remote Control
Carpark Gate
Card Access Readers
Lift Access
Apartment Key
Apartment entry door

Store Room
Common Areas
Common doors around the building

including communal facilities.
Staircase door to your floor only.
Mail Box
Individual Mailbox
Window (Where fitted)
Window locks
Balcony sliding door (Where fitted)
Balcony sliding door
Should you require additional remote controls, please contact your Strata Company.
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Apartment Manual
5. Electricity
The Electricity supplied to your apartment is individually metered. Supply is provided via the
switchboard located within your apartment. The board is fitted with circuit breakers to each
electrical circuit which may trip out if a fault develops in an electrical appliance.
If a trip should occur, isolate the power to the appliance, turn the circuit breaker to the on
(up) position, and push the reset button on the safety switch.
If the circuit breaker still trips out, then an electrician should be called to rectify the problem.
Your electrical meter is located in the Telephone / Electrical cupboard on your floor level
next to Staircase 1. Please refer to the reference diagram provided in appendix A labelled
TEL. ELEC. for the location of your electrical meter.
Should you require access to your electrical meter please contact your Strata Company.
Access to the electrical cupboard should only be accessed by a qualified electrician.
Page 7
Apartment Manual
6. Appliances & Warranties Rick Hart

All Operating Instructions Are Included In Your Welcome Folder
If you have any issues relating to warranty of your appliances please contact the manufacturer
directly or contact Rick Harts who will be able to assist you.
WHOLESALE DIVISION
52 GUTHRIE STREET
OSBORNE PARK WA 6017
PH: 9445 5000 FAX: 9244 3598
6.1
Rangehood
Your kitchen is fitted with a MIELE rangehood.
6.2
Product:
MIELE DA3060 60cm Slimline Rangehood
Contact Number:
08 6253 5950
Miele Customer Service (2 year warranty)
rd
Purchase Date:
3 Oct 2006 or Confirmation of Settlement Date
Rick Hart Invoice:
A1J3780 Miele project 4176-4
Quote:
Date of Purchase / Model & Serial No / Name & Address
Oven
The oven supplied with your apartment is a MIELE electric oven.
6.3
Product:
MIELE H4200B 60cm Multi Function oven
Contact Number:
08 6253 5950
rd
Purchase Date:
Rick Hart Invoice:
Quote:
Cooktop
Your apartment is supplied with a MIELE gas cooktop.
Product:
MIELE KM362-1G 60cm Gas 4 burner, cast iron wok FF
Contact Number:
08 6253 5950
rd
Purchase Date:
Rick Hart Invoice:
Quote:
Page 8
6.4
Apartment Manual
Microwave
Your apartment is supplied with a MIELE microwave.
6.5
Product:
MIELE M8260 26L Microwave oven
Contact Number:
08 6253 5950
rd
Purchase Date:
Rick Hart Invoice:
Quote:
Dishwasher
Your apartment is supplied with a MIELE dishwasher.
6.6
Product:
MIELE G975i 60cm Semi-integrated Dishwasher
Contact Number:
08 6253 5950
rd
Purchase Date:
Rick Hart Invoice:
Quote:
Clothes Dryer
The clothes dryer supplied with your apartment is a Fisher & Paykel clothes dryer.
6.7
Product:
Fisher & Paykel AD55 4.5kg clothes dryer
Contact Number:
1300 650 590
Purchase Date:
Confirmation of Settlement Date
Rick Hart Invoice:
A1J378K
Quote:
Customer Service
(2 year warranty)
Hot Water System
The Hot Water System supplied with your apartment is a VULCAN Electric hot water
system. Contact Rheem Customer Service should you have any queries.
Product:
VULCAN 661160 160 litre Electric hot water system
Contact Number:
13 25 52
Purchase Date:
Confirmation of Settlement Date
Rick Hart Invoice:
A288136
Quote:
Date of purchase / Model No. / Name & Address / Serial number
Rheem Customer Service (5 year warranty)
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Apartment Manual
7. Air-Conditioning
The air-conditioning system supplied to your apartment is a ducted reverse cycle air
conditioner. A wall mounted controller allows you to control the on/off function,
increase/decrease the temperature in your apartment and to alter the air flow. Please read
through the operating and instruction manual provided in your welcome folder first before
using.
To maximise the efficiency of your air conditioning equipment you must undertake regular
maintenance and filter cleaning. Filters are located at the return inlet of the ac fan coil unit
in the ceiling space.
For maintenance issues, please contact B & E Fire Protection & Air-conditioning Services
at 9443 9255.
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Apartment Manual
8. Ventilation System
8.1
Toilet / Bathroom Exhaust System
The Bathroom, toilet, and, (if applicable) en-suite of your apartment are mechanically
ventilated to the outside by an exhaust fan mounted in the ceiling. This fan is activated by
a switch located at the entry of the bathroom. It is necessary to first switch it on in order for
the main light in these rooms to operate. After vacating the room, leave the fan on to
exhaust stale air for 5 minutes to avoid condensation.
When operating a clothes dryer, leave the door open and the fan on.
To ensure correct operation of the Exhaust System:
8.2
1:
Check air-inlets for obstructions at all times.
2:
Check for correct operation and noise monthly.
3:
Clean grilles frequently.
Rangehood
Ventilation for the rangehood is activated when the rangehood is switched on. The expelled
air is taken out of the apartment by ducts in the ceiling space. These are not the same
ducts as used by the bathroom exhaust system.
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Apartment Manual
9. Hot Water System

The hot water supplied to your apartment is provided by a VULCAN 160 litre electric hot
water unit. Refer to the appliance & warranty section in this manual for warranty details for
your hot water unit. The operation and instructions manual is provided in your welcome
folder. Please refer to the apartment plan provided in appendix B for the location of your hot
water unit.
Please Note: You should arrange for a plumber to replace the sacrificial anode with a
segmented anode in the hot water unit after 5 years operation and replace the hot water unit
after a further 5 years operation. The hot water unit tank will leak and result in damage if the
above advice is not followed. The segmented anode is made by Anoguard available from
Crane Distribution Ltd
9.1
Location of Stop Valve
If you wish to stop the supply of hot water to your apartment for any reason, this can be
achieved by turning off the stop valve. The stop valve is located in the hot water unit
cupboard.
9.2
Tempering Valves
A tempering valve has been installed in your apartment in line with current building
regulations. The hot water supplied to the bathroom and en-suite taps is preset to 45
degrees Celsius. The tempering valve, which mixes cold water to the hot, is located as
shown on the apartment plan provided in appendix B. The valve should not require
occupier maintenance and any problems associated with the hot water supply should be
checked by a registered plumber. You will find their contact numbers in the front of this
manual.
The hot water supply to the kitchen mixer is not tempered.
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Apartment Manual
10. Cold Water

10.1
Location of Water Isolating Valve
The water isolating valves for the cold water supply are located as shown on the apartment
floor plan. Please refer to the apartment plan provided in appendix B. Each isolating valve
is labelled with the appropriate apartment number.
It is recommended that you familiarise yourself with the location of the isolating valve for
your apartment.
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Apartment Manual
11. Water Filter

Your apartment is fitted with a water filtration system called WaterWise EZYSEAL.
The 3micron sediment & 1micron carbon, cyst rated, lead reduction cartridge should be
replaced after 6 months.
Replacement cartridges can be obtained in 2 ways:
1)
Contact Water filter Warehouse on 9478 3997
2)
Email wfw001@bigpond.net.au
The cost is $75.00 inc GST & delivery.

An in-house service is available at an extra $15.00 inc GST.
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Apartment Manual
12. Fire Protection

12.1
Fire Alarm System

A fire alarm can be activated by one of the following:
- Smoke detectors located at lift lobby / corridor
- Any Sprinkler head activation in all Tower Apartments and public areas
Activation of fire alarm will cause the Fire Brigade to be called automatically. It will also
activate the tower stairwell pressurisation system.
12.2
Fire Sprinklers
A fire sprinkler system is installed to tower apartments to meet Australian Standards AS

2118.
Some of the sprinklers installed are the recessed type where only a small circular disc is
exposed on the ceiling.
In the event of a fire near a sprinkler head, heat generated by the fire will cause the
sprinkler to activate.
If a sprinkler is activated, a fire alarm will also be raised and the Fire Brigade will be called
automatically
Sprinkler heads must be protected from damage. Do not hang anything from the sprinkler
heads. This may result in sprinkler head malfunction and cause water damage to your
apartment.
12.3
Evacuation Procedures
In the event of a fire alarm, a loud warning alarm tone will sound from the speakers located
in the lift lobby area and in your apartment. This will be followed by a tape message of
about 20 seconds, followed by tones, followed by tape message etc. This tape message
will indicate evacuation of the building.
On hearing a fire alarm you should alert all occupiers in your apartment, turn off all gas and
electrical appliances and prepare to leave the apartment. You should leave the apartment
and exit the building no later than when the evacuation tone sounds as there may be
malfunctions during the fire. Please note that the tower stairwell pressurisation system will
be activated and there will be changes in air pressure when you open the fire escape door.
Do not use the lift in the event of a fire alarm. Evacuate via the stairs
Page 15
12.4
Apartment Manual
Apartment Smoke Detectors
Smoke detectors are fitted in your apartment and when activated will not cause a general
fire alarm. Electricity is supplied off the mains to each smoke detector and in an event of a
power failure a backup battery is also fitted. It is important to replace the backup battery as
per the manufacturer instructions. Please read through the operating instructions carefully
provided in your welcome folder.
12.5
Fire Hose Reels
Fire Hose Reels are located in cupboards in corridors and exposed on walls in the carpark.
These cupboards are clearly labelled. The locations of Fire Hose Reels for each floor are
shown in Appendix A and the occupier should become familiar with these locations.
Hose-reels are strictly used for emergency only and not to be used for general purposes.
12.6
Fire Hydrants
The locations of Fire Hydrants for each floor are shown in Appendix A. These are for fire
brigade use only and under no circumstances should be used as it will activate the fire
fighting and warning systems in the building.
12.7
Fire Doors
Fire escape doors are clearly marked and must not be held open or obstructed in any way.
Some fire doors have alarms and will activate when open.
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Apartment Manual
13. Light Globes

Your light fittings are fitted with light globes of an appropriate wattage rating for that fitting.
Signage inside the fitting states the maximum rating for that particular fitting.
It is important that the maximum wattage rating are not exceeded otherwise overheating of
the fitting may occur.
Recessed Low Voltage Downlights
There may be two types of recessed low voltage downlights provided in the apartments
1.
Low Voltage Downlights recessed into plasterboard ceilings

In these instances please replace blown lamps with good quality normal 50 watt
12V halogen lamps.
2.
Low Voltage Downlights recessed into concrete slabs

In these instances please replace blown lamps with good quality 50 watt 12V
aluminium backed halogen lamps. The lamp must be aluminium backed to
prevent heat buildup inside the downlight canister and damaging the wires.
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Apartment Manual
14. Garbage Disposal / Bin Chute

Bin chutes are located next to your lift lobby on each floor for the disposal of securely
bagged general household rubbish only.
The bin chutes drops into a Rotobin 5000 located in the ground floor bin room. Rotobin is a
cost effective and reliable, fully automated 5-bin compactor, specifically designed to
improve waste management in your building. As the bin is filled, a photoelectric beam
activates the compactor ram, achieving a compaction ration of 3:1. When the bin is full the
compactor base will automatically rotate one position, bringing an empty bin under the
chute. It is entirely automatic in operation apart from the loading and unloading of a
standard 240 litre wheeled bin.
Residents should note the following when using the bin chute:
1. Under no circumstances should residence use the bin chutes for the disposal of glass,
plastic bottles, newspapers, tin cans and large bulky items such as cardboard boxes,
pizza boxes, general electrical goods and furniture. Failing to follow these rules will
result in the bin chute being blocked.
2. All rubbish should be placed or wrapped in a suitable material before being disposed in
the bin chute. No loose items should be placed in the bin chute.
3. As recycling bins have been provided please ensure that you separate your rubbish
and any recycling is brought down and placed inside the bins with the yellow lid located
on the ground floor bin room. Do not place recycle items in the bin chute!
4. All large items and cardboard boxes should be brought down to the bin room to be
broken down and cut down to a suitable size to fit in the recycling bin. Large boxes
should not be left whole in the bin storage area as they will not be taken by the council
refuse service.
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Apartment Manual
15. Television / Pay TV

Your apartment is wired with television / Pay TV outlets as per the building specification. At
each outlet there are 2 connectors, one is for Foxtel and the other is for TV.
The TV system is a central system with the antenna on the roof of the building. We have
taken all efforts to supply a clear and crisp TV picture, however due to atmospheric
conditions and future developments outside of our control, the picture quality may vary from
time to time. If this should occur, contact the strata company and report the fault.
The Pay TV Foxtel system is designed and installed as per the current Foxtel
specification at time of construction. To have a Foxtel service installed in your apartment,
please contact Foxtel customer service for assistance and quote your apartment number
and address.
FOXTEL: 1300 785 622

www.foxtel.com.au
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Apartment Manual
16. Leisure Facilities

Please contact your Strata Company for rules, regulations and procedures on the use of
the Gymnasium, swimming pool and other common facilities in the building.
To access the doors to the communal facilities please use your common area key.
16.1
Sauna
The sauna has two operating knobs pictured below (Fig.1) and (Fig.2)
Fig.1
Fig.2
You can set the heater to operate immediately by turning the timer knob (Fig.1) to the 1-4
hours intervals (pink). To preset the heater, simply turn the knob to anywhere between 1-8
hours, when the specific number of hours is reached, the heater will start running and stay
on for up to 4 hours.
You can adjust the temperature of the sauna by turning the temperature knob (Fig.2)
Do not pour any substance onto the rocks other than water as this will cause
damage to the unit.
16.2
Pool / Spa
Children must be supervised at all times when using the pool/spa.
To activate the spa jets simply press down one of the air switches located on the floor right
next to the spa. The jets will remain on for a set time before turning off.
Do not add any foreign chemicals such as shampoos or bubble bath to the spa as this will
cause the chemicals in the water to be unbalanced becoming hazardous to human health.
16.3
Meeting Room
Please contract your strata company for access to this room as a booking system may
apply.
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Apartment Manual
17. Spa Bath (where applicable)

Your apartment master en-suite is fitted with a Spa Bath pump, the main power switch is
located in the Vanity cupboard in your en-suite or walk-in robe. It is important that the bath
is filled 50mm above the top of jets before starting system.
Please read through the owners manual provided in your welcome folder before using.
Small Children using spa baths must ALWAYS have close adult supervision!
Never run the pump dry! Running pump dry may damage seals, causing leakage and flooding.
Page 21
APPENDIX A
REFERENCE DIAGRAMS
BASEMENT FLOOR PLAN
GROUND FLOOR PLAN
FIRST FLOOR PLAN
SECOND FLOOR PLAN
THIRD TO TWENTY FIRST FLOOR PLAN
TWENTY SECOND FLOOR PLAN
TWENTY THIRD FLOOR PLAN
TWENTY FOURTH FLOOR PLAN
Apartment Manual
APPENDIX B
APARTMENT PLANS
TYPE A
TYPE B
TYPE C
TYPE D
TYPE E
TYPE F
TYPE G
TYPE J
Apartment Manual
APPENDIX C
APARTMENT SCHEMES & FITTINGS SCHEDULE
Apartment Manual
REFLECTIONS APARTMENTS
96 & 102 Terrace Road, East Perth
SCHEME
FIVE
"CLASSIC NEUTRALS"
APARTMENT DETAILS
No:
Type:
Floor:
2nd
Building: High Rise
GENERAL
Paint - General: "Male" - Strength
Paint - Feature
"Plumburn"
"Linen - Plush Pile (Godfrey Hurst - Condo) *
Carpet:
Wardrobe Doors: Mirror
Variations:
SCHEME ONE CARPET
Floor:
Splashback:
Bench Top:
Cabinets:
Kickboards:
Cabinet Handles:
KITCHEN
"MUP 050" (Beige) - Polished (600 x 600)
"White Sparkle"
"Galaxy Black" - Granite
"Cremona Rigato" - Veneer Finish *
"Asphalt" - Velvet Finish *
"Whale" - KD1522049 - overhead & "Arqus" - HD11338249 - remaining
West
SUPPLIER
Dulux Specifier
Dulux Specifier
Pallos Carpet Choice
<
<
SUPPLIER
MML
Glass Kote
India
Laminex
Formica
Galvins
<
<
SCHEME FOUR CABINET AND SCHEME ONE KICKBOARD

Variations:
DIFFERENT OVERHEAD HANDLES
BATHROOM & LAUNDRY
Floor:
Chinese White - Polished (400 x 400)
Walls:
Bench Top:
Cabinets:
Kickboards:
Cabinet Handles: "Whale" - KD1522049
Variations:
MML
Hanssen Pty Ltd
India
Laminex
Formica
Galvins
<
<
ENSUITE
Floor:
Chinese White - Polished (400 x 400)
Walls:
Bench Top:
Cabinets:
Kickboards:
Cabinet Handles: "Whale" - KD1522049
Variations:
SUPPLIER
SUPPLIER
MML
Hanssen Pty Ltd
India
Laminex
Formica
Galvins
<
<
Indicates Purchaser Choice
* Indicates Standard Scheme Variation
Revision as at: 17/07/2009
<
APPENDIX D
DEFECTS REQUEST FORM
Apartment Manual
HANSSEN PTY LTD
Facsimile:
Email:
(08) 6218 3899

defects@hanssen.com.au
6 MONTHS DEFECTS REQUEST FORM

REQUEST SUBMITTED BY:
(Please Tick Box)
OWNER
TENANT
(H):
(F):
DATE:
NAME:
PROPERTY ADDRESS:
SETTLEMENT DATE:
CONTACT DETAILS *
(M):
EMAIL ADDRESS
*Note : If owner is submitting form on behalf of the tenant, please state down tenants contact details.
PLEASE SPECIFY AREAS IN NEED OF REPAIR :

Note Any items faxed to the builder that were not recorded on your pre-settlement inspection form or items
not relating to faulty materials or poor workmanship within the 6 months will be charged to you
directly.
LOCATION
DESCRIPTION
SIGN
Please be aware that normal wear and tear, defects in things that are covered by their own manufacturers' warranties such
as appliances, and items requiring normal maintenance from time to time, are not defects which the builder is responsible
to come back and fix
HANSSEN PTY LTD USE ONLY

ACKNOWLEDGEMENT DATE :
APPROVED BY:
WORK / ORDER NUMBER:

WORK COMPLETED

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WEST TOWER

100 TERRACE ROAD, EAST PERTH 6000

Reflections Waterfront Apartments

Appendix A Reference Diagrams

2009 Finbar Group Limited

Reflections Waterfront Apartments

FOR ALL ENQUIRIES PLEASE CONTACT THE STRATA COMPANY

All About Strata Pty Ltd

(08) 9477 1126

FOR AFTER HOURS

NUMBER: 0420 791 300

HANSSEN PTY LTD

(08) 6218 3800

Reflections Waterfront Apartments

B&E Fire Protection & Air Cond

Rick Hart Hi Fi Corp

Absolute Balustrading Systems

Tradelink Plumbing Supplies

Cora Bike Rack Pty Ltd

1800 249 878

1800 249 879

Car Park Gates

Besam Australia Pty Ltd

Carpentry, Gables (Including Robe Shelves)

Parker, Black & Forrest

Door Latch and Privacy Set

Alldelta Home Ideas Pty Ltd

0415 942 820

Fire Doors & Frames

Australian Fire Door Co. Pty Ltd

Fire Services & Sprinkler Systems

B&E Fire Protection & Air Cond

Floor Coverings - Carpet

Pallo's Carpet Choice

Floor Coverings Timber Flooring

Floor Coverings - Cork Flooring

Granite Bench Tops

0421 954 954

Gyprock (Wall Framing, Sheeting, Cavity Slider

Karmik Pty Ltd

0407 443 086

Light Fittings - Supply only

0409 111 199

Sanitaryware (including hot water systems)

Tradelink Plumbing Supplies

Australian Sauna & Steam Rooms

0401 095 545

Security, Telephone & Foxtel Cabling

Advance Structure Cabling

Shower Screens & Mirrors

Standard Doors & Frames

Swimming Pool and Spa

Taps & Mixers Nuova Range

Tiles (Ceramic) - Internal & External (Supply Only)

Tiles (Ceramic) - Labour

Spiralex Pty Ltd

0432 697 496

0439 984 032

Reflections Waterfront Apartments

3. On Entry Check List

Telstra 1800 331 286

Optus 133 345

Reflections Waterfront Apartments