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Chapter 1:Introduction and methodology

1.1 Introduction
a) Pokhara University
Pokhara university is the fifth university in the country which was established
in 1996 A.D. under the government policy of adapting a multi-university
system in the country with aims to expand the access the higher education.
Its main function is to produce skilled human resources for the national
development by providing quality education. The central office of the
university is located in Lekhnath municipality-12, Kaski district, Western
development region of Nepal.

b) Nobel College
Nobel College was established in 2001 A.D. and it is named after a great
Swedish scientist, Alfred Nobel, the founder of the worlds honored nobel
prices. As great minds are given recognition with such price the college aims
to strive for excellent institute to provide a value based education at a
bachelor level.
There are several programs at bachelor level such as business
Administration, Computer Information System, Nursing, Medical laboratory
Technology, Medical Microbiology, Medical Biochemistry and Health Care
Management with affiliated to Pokhara University.

c) BCIS
The Bachelor of Computer Information Systems (BCIS) is an undergraduate
or bachelor's degree that focuses on practical applications of technology to
support organizations while adding value to their offerings. In order to apply
technology effectively in this manner, a broad range of subjects are covered,
such as communications, business, networking, software design, and
mathematics. This degree encompasses the entirety of the Computing field
and therefore is very useful when applying to computing positions of various
sectors.

d) Student Profile
My name is Susan Shrestha and I am studying for a degree in Bachelors in
Computers Information System (BCIS) in Nobel College affiliated to Pokhara
University. I propose that my work as an intern with the IT department of
Rastriya Banijya Bank is appropriate within the major and therefore should
be eligible for three academic credits towards a degree.

1.2 Background of the study


As a part of the BCIS program, the college under Pokhara University
authorizes this internship program with the motive of blending theoretical
knowledge to practical experience. This task was assigned to me for our
development and exposure in real-life corporate condition. I accomplished
this internship program at Rastriya Banijay Bank, Central office, Kathmandu.
As stipulated by the University, the duration of my internship was eight
weeks. During my internship I found that the organization had very friendly
and co-operative working environment, which made me easy to accomplish
my project and experience the practical knowledge that should be possessed
in the organizations culture.

1.3 Objective of study


Each kind of study has its own objectives. Without objectives, nothing can be
achieved. The main objectives of this report are to acquaint the IT student
like us with the reality of the organizations functioning and to undertake in
depended analysis and the appraisal of the situation. The general objective
of this report is to partially fulfill the requirements for the degree of BCIS.
However, the specific objectives are as follows:
To find the use of Information Technology in todays banking system.
a. To find the various Banking performances.
To gain the practical knowledge of what we have studied.
Identify the impact of IT in banking system.
To examine the network and data communication of the banking
system.
To look out the strength and weakness of the Rastriya Banijya Bank.
To provide the information to the employees of Ratriya Banijya Bank.

1.4 Organization of the paper (flow chart of report)


The organization of the paper or the flowchart is as follows:
Chapter 1: Introduction and Methodology
1.1

Introduction

a)
b)
c)
d)
1.2
1.3

Pokhara University
Nobel College
BCIS
Student profile
Background of the study
Objectives of the study

1.4 Organization of the paper (Flow chart of report)


1.5 Study methodology
a) Internal information
b) External information
1.6 Scope of the study
1.7 Limitations of the study
1.8 Comparative Gantt chart (pre and post)

Chapter 2:Organization under study

1.5 Study methodology


During my internship program, I have basically collected two types of
information about Rastriya Banijya Bank, these were;
Internal information
External Information
This information was collected with the help of both primary and secondary
recourses.
a)
Primary Data: They are collected by me on the concern topic, which
are original. While studying I have come across with the sources such as
direct interviews with the supervisor, opinion of the different employee,
informal talks with the employees etc.
b)
Secondary Data: They are collected by me on the basis of the study of
networking in the organizations. For preparing this report on networking and

data communication I have collected information through Rastriya Banijya


Bank, internet, books, teachers, and some previous records.

1.6 Scope of the study


The main scope of the internship are listed below:
It allows us to apply theory knowledge in real practice.
It allows us to experience the working environment of an IT
organization.
It allows us to study the overall IT system of an organization.

1.7 Limitations of the Study


As we know each and everything has its own limitation. No study can be free
from impediments. The major limitations of internship report are as follows:
All the datas included in this report are collected from RBB.
Due to limited time, I was not able to know information of banking.
Most of the studies are based on secondary data.
The banks policy on keeping some matters confidential prevented
from analyzing different activities.
This study may not be applicable to other organizations of similar
nature.
This study takes into consideration only about general activites and
does not include minor details about each and every activity performed
in the bank due to time constraint.

1.8 Comparative Gantt chart (pre and post)


Gantt char is a bar chart which illustrates the start and finish of terminal
elements and summary elements of a project. It is used to represent data
that has been collected.

Weeks
Task
Proposal
Writing

1st

2nd

3rd

4th

5th

6th

7th

8th

Submissio
n of
proposal
Working at
Bank
Data
analysis
and report
writing
Review
and
presentati
on

Chapter 2:Organization under study


2.1 History (with industry background)
The history of banking is nearly as old as civilization. In the ancient Rome
and Greece, the practice of storing precious metals and coins at safe places
and loaning out money for public and private purpose on interest was
prevalent. In England, banking had its origin with the London goldsmith who
in the 17th century began to accept deposits from merchants and others for
safe keeping of money and other valuables. As public enterprise, banking
made its first appearance in Italy in 1157 A.D when the Bank of Venice was
founded. Linguistic (the science of language) and etymology (the study of
the origin of words) suggest an interesting story about the origin of the word
bank. Both the old French word Banque and the Italian word Banca
were used centuries ago to mean a bench or money changers table.
Banks are among the most important financial institutions whose principle
operation are concerned with accumulation of the temporarily idle money
with the general public for the purpose of advancing it to others for
expenditure. Thus, the word banking has been used to denote a certain kind
of trading in money. A bank is therefore a corporation that deals with credit
i.e. accepts deposits from the public, withdrawing by cheques and advances
loans of various sorts.
Rastriya Banijya Bank (RBB) is the fully government owned, and is the
largest commercial bank in Nepal. RBB Ltd. - established on January 23, 1966
( 2022 Magh 10 ) - a synonymous of stable and people's bank in Nepal - is
one of the pioneer Bank in the country with the history of nearly a half
century. Earlier constituted under RBB act 2021 with the full ownership of the
government of Nepal, the Bank has been running under Bank and Financial
Institute Act ( BAFIA ) and Company Act (CA) 2063 at present. The Bank
licensed by NRB as a 'A' class commercial Bank of the country, has grown up
as an indispensable component of the Nepalese economy.
RBB has Nepal's most extensive banking network with over 125 branches.
Through its branch network, RBB has been contributing to Nepal's economic
development by providing banking services throughout the country.

Rastriya Banijya Bank provides an environment within which the bank can
bring unique financial value and services to all customers. It is a sound
institution where depositors continue to have faith in the security of their
funds are receive reasonable returns; borrowers are assured of appropriate
credit facilities at reasonable prices; other service- seekers receive prompt
and attentive service at reasonable cost; employees are paid adequate
compensation with professional career growth opportunities and
stockholders receive satisfactory return for their investment.

2.2 Promoters
A promoter is the one, who undertakes to form an organization with
reference to a given object and sets it going and takes the necessary steps
to accomplish that purpose.
Here are the promoters of Rastriya Banijya Bank:
Chairman: Dr. Ravindra Prasad Pandey
Academic Qualification: Dr. Ravindra Prasad Pandey decorated with Nepal
Bidhya Bhushan (First class) and Rastriya Shikshya Padak, is a Ph.D. in
Economics; he is an M.Sc. in Monetary and Financial Economics (University of
East London U.K.), also an M.Sc. in Statistics (T.U.)
Professional Experience : Dr. Pandey started his career as an assistant
Statistics Officer in Nepal Rastra Bank (NRB) the Central Bank of Nepal in
1979 and took up responsibilities in various departments of the Bank as
Senior Instructor, Deputy Chief Officer, Chief Officer (Economic Advisor),
Executive Director, Bank Supervision Department and also Fourth Household
Budget Survey Project Executive Director, Public Debt Department etc. and
retired from the post of Executive Director (Research Department) of Nepal
Rastra Bank.
Director : Mr. Nirmalhari Adhikari
Academic Qualification: Mr. Adhikari holds Master degree in Public
Administration and Nepali as well from T.U. Nepal and also a Economics
graduate from T.U. Nepal.
Professional Experience: Mr. Adhikari has been serving as a Joint Secretary in
Ministry of Finance, Government of Nepal.

Director : Dr. Jitendra Prasad Upadhya


Academic Qualification: M.B.A. and M.Phil. from T.U. Nepal and Ph.D. from
M.D.S.University, Ajmer, Rajasthan, India.
Professional Experience: Associate Professor at Nepal Commerce Campus
Kathmandu for the last 15 years. He has co-authored books in accounting
and management and published more than two dozen articles in Nepalese
and international journal. Besides, he has participated in different workshops
and seminars in Nepal and India.
Director : Mr. Gyanendra Raj Koirala
Academic Qualification: - B.Com. / B.L. (T.U. Nepal)
Professional Experience: General Manager, Godawari Marble Industries Pvt.
Ltd. (058-066 B.S.) ,Chief Coordinator and Facilitator Consortium Power
Developers Pvt. Ltd. (at present)
Director : Mr. Batuknath Dhakal
Academic Qualification: M.Com. / B.L. - TU
Professional Experience: Mr. Dhakal has earned 20 yrs. Service experience
(2043- 2060 B.S.) at Small Cottage industries Development committee in the
different capacities from zonal Chief to Deputy Executive Director.
Director : Mr. Hari Prasad Munakami
Academic Qualification: B.A. Prithvi Narayan Campus, Pokhara (TU)
Professional Experience: Mr. Munakami has earned experience of Branch
Chief at Agricultural Development Bank ltd for 27 years and Manager at
Annapurna Sahakari Sanstha Ltd Gorkha for 3 yrs.
Director : Dr. Ram Dev Singh (Ph.D.)
Academic Qualification: Dr. Singh holds Ph.D. in Economics from T.U. Nepal
(2000) and Master degree in Economics from B.H.U, India (1965).
Professional Experience: Dr. Singh who served as a professor in the Central
Department of Kritipur for 34 years has also earned experiences of serving
as General Manager in Asian Productivity Institute and Member of National
Planning Commission.
CEO : Mr. Kiran Kumar Shrestha
Academic Qualification: M.P.A. (T.U.)

Professional Experience : Mr. Shrestha born on the 14th of 2013 Asadh, at


Chainpur Municipality -10, Sankhubasabha, having experience of serving in
the different capacities ranging from various Departmental Chiefs to DGM for
years, successfully completed the tenure (2069 - 2071 B.S.) of General
Manager at Nepal Bank Ltd. - the pioneer Bank of the country.

2.3 Management
Management in businesses and organizations is the function that coordinates
the efforts of people to accomplish goals and objectives by using available
resources efficiently and effectively.
Management includes planning, organizing, staffing, leading or directing, and
controlling an organization to accomplish the goal or target. Resourcing
encompasses the deployment and manipulation of human resources,
financial resources, technological resources, and natural resources.
Here are the management committee of Rastriya Banijya Bank:

DGM

Bishnu Prasad Baidhya

Member

DGM

Bhupendra Pandey

Member

DGM

Sushil Shrestha

Member

DGM

Kaviraj Adhikari

Member

Dept. Chief

Keshav Prasad Lamsal

Member

Dept. Chief

Tek Raj Joshi

Member

2.4 Philosophy (mission,vision and objectives)


Vision: "To provide innovative banking services to everyone, everytime and
everywhere for the economic development of the nation."
Mission: "To provide easy and innovative banking products and services for
our customers by implementing one stop service concept from our wide
network using our modern technology qualified human resources in
competitive environment. We always look for the benefit of the local

communities supporting entrepreneurship, social responsibility and economic


prosperity of the nation."
Rastriya Banijya Bank has the following objectives: Continue to maintain leading share of banking sector with a significant
presence in all major geographical areas in the country.
Provide competitive and customer oriented banking services to all
customers through competent and professional staff.
Reclaim leadership within the national financial community.
Focus on providing innovative financial services.
Enhance operational efficiency.
Focus on empowerment of deprived class.

2.5 Location
Rastriya Banijya Bank central office is located in Singha Durbar, Kathmandu.

2.6 Staffing
Rastriya Banijya Bank has hired staffs as per the requirement in the different
department in the Organization. The Organogram of the organization is as
follows:
Board of Directors

CEO

Deputy General Manager


(DGM)

Genera
l

Credit

Service

Legal

Treasur
y

Finance
and

Informati
on

Planning

Technolog

Human
Resource

Training and
Developmen
t

Management
Information

Marketing
and

SYSTEM

Developmen

Budget and

Branch

Planning
division

Operation

2.7 Prouduct and Services rendered


a) Loan
RBB Bank provides loans to both an individual as well as business loan in
order to meet their requirements may be on the basis of collateral or not.
RBB, at its customer services, provides different types of loan such as:

Working Capital Loan


Fixed Capital Loan
Import Loan
Bills Discounting Facility under Suppliers Credit
Export Loan
Hire Purchase
Project Finance
Consortium/Syndication Loan
Mortgage Loan
Loan against Fixed Deposit and collateral
Housing Finance
Personal finance

b) Trade Finance
RBB realizing the importance of import and export in the country has been
providing financing facilities to trade in order to promote revenue and
economic conditions of individuals as well as to nation. The facilities offered
under trade finance are as follows:

Import LC
Export LC
Forward Contract
Bid Bond
Performance Bond
Counter Guarantee
Advance Payment Guarantee
Shipping Indemnity

c) Deposit
On this, bank accepts both in home and foreign currency from individual,
institutions and corporation. RBB offers different product and services in
order to promote saving habit which are mentioned below:

Current Deposit
Call Deposit
Time Deposit
Normal Savings
Lok Bachat
Student Saving
Bal Bachat
Jestha Bachat
Jestha Muddhati
Retirement Fund

Provident Fund

d) Remittance
Remittance (RMT) is the process of transferring fund from one place to any
corner of the world. In regard of providing this service, RBB Bank offers the
following modes of remittance which are:

Western Union
Foreign Inward Remittances
SWIFT Transfers
Anywhere Branch Banking

e) Cards and ATMs


To serve its customers with new technology, RBB Bank has developed
different plastic cards that reduce the need to move to bank for withdrawing
cash or checking balance.

f) E-Banking
E-Banking is a service provided by the bank through the use of internet that
allows customer to check their balance, balance statement, transfer of funds,
etc.

g) Clearing Bills
It is the service provided by RBB in case of checks presented of other bank
either for deposit or payment purpose.
Clearing
Bills Purchase
Bill collection

h) Others
This includes services or facilities provided by the bank which is not
mentioned in above points:
Safe Deposit Locker
Balance Certificate
Advance Payment Certificate

2.7 Future plans


The future plans of Rastriya Banijya Bank are listed below:
Business growth and increase in market share.
Sustainable increase in profits.
Increase in capital base of the Bank by meeting the minimum capital
requirement.

CHAPTER 3:Study of department and roles of IT in


each departments
3.1 Human Resource Management
Human Resource Management (HRM) is the term used to describe formal
systems devised for the management of people within an organization. The
responsibilities of a human resource manager fall into three major areas:
staffing, employee compensation and benefits, and defining/designing work.
Essentially, the purpose of HRM is to maximize the productivity of an
organization by optimizing the effectiveness of its employees.

a) Roles
The human resources management team suggests to the management
team how to strategically manage people as business resources.
At all levels of the organization, managers and Human resource
professionals work together to develop employees' skills.
Human Resource professionals also suggest strategies for increasing
employee commitment to the organization.
An Human Resource Management team helps a business develop a
competitive advantage, which involves building the capacity of the
company so it can offer a unique set of goods or services to its
customers.

b) Functions

Recruitment
Safety
Employee relations
Compensation and benefits
Compliance
Training and Development

c) Department under HRM

Planning and Records Section


Training and Vehicle Section
Personnel Admin Section
Recruitment Secretariat
Management Development and General Admin
Legal Section

d) Tools and Technologies used


Employee Engagement Surveys
Employee Satisfaction Tools
Empowerment Tools & Techniques
Organizational Commitment Evaluation
Key Performance Indicators for HR
Employee Satisfaction Survey
HR Effectiveness Evaluation
Employee Development Plan
Career Management Tools
Employee Performance Management

3.2

Finance

Finance is a field that deals with the study of investments. It includes the
dynamics of assets and liabilities over time under conditions of different
degrees of uncertainty and risk. Finance can also be defined as the science
of money management. A key point in finance is the time value of money,
which states that purchasing power of one unit of currency can vary over
time. Finance aims to price assets based on their risk level and their
expected rate of return. Finance can be broken into three different subcategories: public finance, corporate finance and personal finance.

a) Roles

Management controller
Valuation analyst
Financial controller
Project manager

b) Functions
The most common function of the finance department comprises the
documentation and the controlling of incoming and outgoing cash
flows as well as the actual handling of the cash flows.
The finance department is responsible for the payment of bills, wages
and salaries.
The finance department will also be responsible for the technical
details of how a business raises finance e.g. through loans, and the
repayment of interest on that finance.
Finance management provides the management information.
c) Department under finance
Procurement Section
Expenditure Section
Cash and Bank Section
Welfare Section

d) Tools and Technologies used

3.3

Marketing

A marketing department promotes your business and drives sales of its


products or services. It provides the necessary research to identify your
target customers and other audiences. Depending on the company's

hierarchical organization, a marketing director, manageror vice president


of marketing might be at the helm.

a) Roles
Bank customer segmentation analysis
Branch trade area and performance analysis
Branch network optimization and new branch evaluation

b) Functions

Focus on the Customer


Monitor the Competition
Own the Brand
Find & Direct Outside Vendors
Create New Ideas
Communicate Internally
Manage a Budget
Set the Strategy, Plan the Attack, and Execute

c) Department under marketing


Marketing manager
Marketing researcher
Public relations
Creative services
d) Tools and technologies used
Website Content Management System (CMS)
Customer Relationship Management (CRM)
Marketing Automation

3.4

IT Department

IT (information technology) is the broad subject concerned with all aspects of


managing and processing information, especially within a large organization
or company. IT is generally not used in reference to personal or home
computing and networking.

a) Roles
End-user support
Internal systems and network administration,

IT physical & logical security administration


External systems support (Ex: Web administration)
External security (may include performance checks)
Staging and test environment administration
Office maintenance responsibilities

b) Functions
Creates, maintains and supports the infrastructure which stores critical
data for the organization.
Ensures databases are secure and efficient for best performance.
Performs the installation, maintenance, trouble isolation and repair of
telecommunication and data equipment as engineered and designed.
Develops relationships with all customers within area of responsibility
and establishes communications with various departments as required
to assure that network expansions, system expansions, service orders
and service repairs are completed on time and within cost estimates as
appropriate.
Adheres to method of procedures, effectively complies with safety
requirements for area of responsibility and maintains service quality at
all times.
Conducts analysis and repair on all trouble reports and participates
with on-call duty programs.

c) Department under IT department

Research and development unit


Data center
Hardware unit
IBIS implementation
Network and infrastructure
Card center
New service department

d) Tools and technologies used


Microsoft office
Microsoft Office is an office suite of applications, servers, and services
developed by Microsoft. It was first announced by Bill Gates on 1
August 1988, at COMDEX in Las Vegas. Initially a marketing term for a
bundled set of applications, the first version of Office contained
Microsoft Word, Microsoft Excel, and Microsoft PowerPoint. Over the
years, Office applications have grown substantially closer with shared
features such as a common spell checker, OLE data integration and
Visual Basic for Applications scripting language. Microsoft also
positions Office as a development platform for line-of-business
software under the Office Business Applications brand.

Cisco packet tracer


Packet Tracer is a cross-platform visual simulation program designed by
Cisco Systems that allows users to create network topologies and
imitate modern computer networks. The software allows users to
simulate the configuration of Cisco routers and switches using a
simulated command line interface. Packet Tracer makes use of a drag
and drop user interface, allowing users to add and remove simulated
network devices as they see fit. The software is mainly focused
towards Certified Cisco Network Associate Academy students as an
educational tool for helping them learn fundamental CCNA concepts.
Students enrolled in a CCNA Academy program can freely download
and use the tool free of charge for educational use.
SQL Server
Microsoft SQL Server is a relational database management system
developed by Microsoft. As a database server, it is a software product
with the primary function of storing and retrieving data as requested
by other software applications which may run either on the same
computer or on another computer across a network (including the
Internet).
Visual Studio
Microsoft Visual Studio is an integrated development environment (IDE)
from Microsoft. It is used to develop computer programs for Microsoft
Windows, as well as web sites, web applications and web services.
Visual Studio uses Microsoft software development platforms such as
Windows API, Windows Forms, Windows Presentation Foundation,
Windows Store and Microsoft Silverlight. It can produce both native
code and managed code.
Pumori
Pumori Plus is an on-line multi-user, multi-currency integrated banking
system of international standard developed by Mercantile Office
Systems, Nepal. It integrates all functions of front office and back office
as one package. The system runs on Windows NT network and provide
adequate security features for keeping smooth operation of the
system. It also takes care of data integrity with its internal design.
Pumori Plus encompasses a variety of features and can easily take care
of a small financial institute to a large scale banks with international
standard. The actual development started in 1987 and the latest
release is Pumori Plus III (version 2). Pumori Plus has now established
itself as the most popular banking software in Nepal with a clientele of
more than 40 commercial banks and finance companies with hundreds
of installations all over Nepal.

e) Software development life cycle

CHAPTER 5:Findings and conclusion


5.1 SWOT analysis

5.2 IT department analysis


The IT department of Rastriya Banijya Bank is considerably good, beside the
are some problems like:
The network is very slow for accessing the data from the internet.
Usually servers are down due to various kinds of problems such as
disconnection of media, longer distance, the problem of switch, hub
and the problem of security, low bandwidth and leased lines of the
network.
I strongly recommend using the fiber optics which solves all the
problems recently occurs in the network banking system.
Not concerned about the multinational banking framework which plays
an indispensable work.
Actions such as further strengthening of netting arrangements.
At last, I would like to request Rastriya Banijya Bank that it should conduct
the training program to the emplyees of all the departments of how to
effectively used the new technology in this global competitive world.

5.3 Work Achievement


The eight week of internship in Rastriya Banijya Bank was really worthwhile
and had a memorable experience. The exposure which the intern got from
the internship was truly precious for me who contributed a lot to expand my
knowledge on general banking; familiarized me with the working
environment, organizational norms and culture, organizational structure that
enhanced my interpersonal skills, professional skills, time management and
developed some sort of confidence in me.
So, being an intern in one of the leading commercial bank i.e. RBB has
contributed a lot in polishing my personality as well as career. The valuable
lessons that the intern learned during the internship period are as follows:
It helped the intern to develop interpersonal, managerial and
entrepreneurial skills that are crucial for every professionals and
employee career development and moreover, socialized with the
professionals.

It helped the intern to realize about the importance of time and


punctuality and the need of communication skills during the internship
period.
It helped the intern to experience the professional environment.
The intern properly learned to deal with the different people/customers
at different point of time since customers are the main drivers of any
financial institutions and they should be pleased by offering the quality
services.
The intern learned to use different office equipments like Photocopy
machine, Printer, Scanner machine during the internship period.
It helped the intern to learn about the various banking products and
how the department is operated with each other assistance.

5.4 Findings and conclusions


I choose Rastriya Banijya Bank Limited (RBB) to do my internship on IT/MIS
and Networking Technology used in banking. Since it is one of the renowned
Bank, I felt it will provide me with the practical exposure in the field of
Computer networks. During my internship period the staffs of RBB were very
cooperative and guided me all the way till the end of my 8 weeks internship
program. All the knowledge gained in this whole period will surely be handy
for my carrier in the field of information Technology. The theoretical
knowledge that gained in our college is now backed up with this internship
program due to its practical nature. Furthermore, to learn new lessons which
were not covered in our classes.
The environment of RBB was mobile, everybody own works. It was exciting to
see the real professional environment of the office. There were many
departments, each specializing in its own field. I was very comfortable for
they provided me with their senior staff as my instructors Mr. Bikash Giri and
respected staff took me to many departments to help me gain good
knowledge about the real time scenario of an organization.
The internship was very beneficial but due to lack of sufficient computers
and required resources and didnt get the chance to do the real networking
but my instructor explained all the networking and data communication
procedures that were being carried out in the organization. Due to the
confidential nature of the organization I am not allowed to expose the name
and working procedure of the organization.
As already mentioned above, I was only familiar with the aspect of
networking, therefore it took some time to get used to the practical
knowledge and keep in pace with practical procedures. Even, encountered

some absolutely new subject matters that I had exposed before in our
college.
I learned to operate the Cisco packet tracer Software, some of the banking
transactions and networking (how it is connected among various branches
over several locations with the main server).I conducted as part of practical
learning, although I was not allowed to work on main server.
Lastly, I would like to thank RBB family for their wonderful support and a very
warm hospitality. I also request RBB to provide provision for internship so the
upcoming interns can acquire even more practical knowledge, as possible.

5.5 Critical Observation


Internship is a very new notion in building the educational career of the
students for the reason that it helps to deal with genuine requirement of the
market and the way the work practice are being processed in the real time
circumstances. The purpose of this internship is to be familiar with the
practical segment and uses of theoretical understanding and illuminating the
career objective. So I have successfully completed the internship and piled
up this report as the summary and the conclusion that have drawn from the
internship experience.
As per this program I have joined Rastriya Banijya Bank as an intern student
in IT department for analyzing the Networking and Data communication. I
have got the knowledge about different banking transactions, networking
and MIS of the bank.
I have achieved during the studies in Rastriya Banijya Bank helpful and
cooperative environment that help a lot to me. So, the time with Rastriya
Banijya Bank very audacious and supportive to my career through which I
have gained valuable work experience that will definitely makes a
complimentary impression on me as a potential upcoming employer.

References
A. Book References:
Computer Network [Fourth Edition]
-By Andrew S. Tanenbaum
Computer Networking [Second Edition]
- By James F. Kurose and Keith W. Ross
3. References from related books
B. Website References:
www.RBB.com.np
www.google.com

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