Change SRST Timer?

ryabutler 248 posts since Sep 9, 2008

Change SRST Timer? Mar 22, 2011 9:55 AM

How do I change the timer for the Cisco Phones connected to CUCM to register to the voice
gateway for SRST once CUCM is down?

It seems to take awhile for that process to occur and I would like to change that timing to be
faster.

And vice versa, how do I change the timer for the phones register back to CUCM? It takes
awhile for that to happen also.

Thank you!

-rya

rob.huffman 16,966 posts since Apr 27, 2005

Re: Change SRST Timer? Mar 22, 2011 10:20 AM

Hi Rya,

Be a little careful with these settings, if you get too fine you might find
the phones "flapping" between SRST and CUCM

For Fallback to CUCM via Device Pool;

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Change SRST Timer?

Connection Monitor Duration:

This parameter specifies the a common link qualifying time period for all the devices using a
specific SRST reference.

This is a required field.

Default: 120
Minimum: 0
Maximum: 2592000
: Restart all services for the parameter change to take effect.

For failover to SRST;

A key part of this config is built with the relationship between the Ip Phones - Device PoolCallmanager Group. If you have three CCM's in the Callmanager Group (which is the
recommended design) then the time to failover to the SRST Router is increased as shown
below;

When Cisco IP phones lose contact with primary, secondary, and tertiary Cisco Unified
CallManagers, they must establish a connection to a local Cisco Unified SRST router to
sustain the call-processing capability necessary to place and receive calls. The Cisco IP
phone retains the IP address of the local Cisco Unified SRST router as a default router
in the Network Configuration area of the Settings menu. The Settings menu supports a

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Change SRST Timer?

maximum of five default router entries; however, Cisco Unified CallManager accommodates
a maximum of three entries. When a secondary Cisco Unified CallManager is not available
on the network, the local Cisco Unified SRST router's IP address is retained as the standby
connection for Cisco Unified CallManager during normal operation.

Typically, it takes three times the keepalive period for a phone to discover that its connection
to Cisco Unified CallManager has failed. The default keepalive period is 30 seconds. If the
phone has an active standby connection established with a Cisco Unified SRST router, the
fallback process takes 10 to 20 seconds after connection with Cisco Unified CallManager
is lost. An active standby connection to a Cisco Unified SRST router exists only if the
phone has the location of a single Cisco Unified CallManager in its Unified CallManager
list. Otherwise, the phone activates a standby connection to its secondary Cisco Unified
CallManager.

If you wanted to change the keepalive timer;

Go to Service Parameter Configuration > Service Cisco CM > Clusterwide Parameters

(Device - General) > Station KeepAlive Interval - default is 30s

Station KeepAlive Interval: Required Field

This parameter designates the interval
between KeepAlive messages sent from Cisco IP Phones to the primary Cisco CallManager.

This is a required field.

Default: 30

Minimum: 10

Maximum: 1000

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Change SRST Timer?

If a Cisco IP phone has multiple Cisco Unified CallManagers in its CallManager list, it
progresses through its list of secondary and tertiary Cisco Unified CallManagers before
attempting to connect with its local Cisco Unified SRST router. Therefore, the time that
passes before the Cisco IP phone eventually establishes a connection with the Cisco
Unified SRST router increases with each attempt to contact to a Cisco Unified CallManager.
Assuming that each attempt to connect to a Cisco Unified CallManager takes about one
minute, the Cisco IP phone in question could remain offline for three minutes or more
following a WAN link failure.

http://www.cisco.com/en/US/products/sw/voicesw/ps2169/
products_configuration_guide_chapter09186a00806674d2.html#wp1048437

Cheers!

Rob

ryabutler 248 posts since Sep 9, 2008

Re: Change SRST Timer? Mar 22, 2011 2:41 PM

That's a lot of info, but it provides me good details for what I can do.

Thank you!

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Change SRST Timer?

-rya

rob.huffman 16,966 posts since Apr 27, 2005

Re: Change SRST Timer? Mar 22, 2011 3:32 PM

Hey rya,

You are always welcome

Cheers!
Rob

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