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Reaction in the business code of

Ethics of PLDT
Navales, Reihnier J.
Dela Rea, Kimmi
School of Electrical, Electronics, and Computer Engineering
Mapa Institute of Technology
Muralla St., Intramuros, Manila Philippines
reihnier_21@yahoo.com

Abstract- This

paper tackles and


encompasses our personal analysis and
reaction based on the business code of ethics
of the PLDT.
I.

Summary.

Philippine Long Distance Telephone


Company also known as PLDT has a good
and organized business code of Ethics. The
code is presented initially with its foundation
or as they say it the spirit of the code. All the
codes that are stated revolve into four
principles and value namely; accountability,
integrity, fairness and transparency. In the
code proper it is divided into seven parts
which consist of items that are related to the
area of concerns. First division tackles the
compliance, this only shows how the people
affected with the code should comply and
should not be in any term be involved in
corruption. Second is the completion and fair
dealing, it is all about how to deal with
everyone in business. Third part is all about
the confidentiality of information and how
the property of the company be given with
importance. Professionalism is the concern
of the next two parts of the code, from here it
says that all activities of the employee should
not be hindered their performance towards
the company. Loyalty and confidentiality
should be observed. The part sixth tackles

the Risk management. The last part concerns


the relationship of the company towards the
shareholders and investors; from this the
company shows how they give importance to
the rights of the investors wherein they
conduct strategies that may reflect to the
financial statement of the company.
II.

5 Items we like most.

1. Avoid taking unfair advantage of


anyone through manipulation,
concealment, abuse of privileged
information, misrepresentation of
material facts, or any unfair
dealing practice.
2. Deal fairly with the Companys
customers, service providers,
suppliers, competitors and
employees.
3. Avoid any actual or apparent
conflicts of interest between your
private interest, including the
private interest of a member of
your family, and the interests of
the Company, unless you have
obtained prior approval by the
appropriate approving authorities
as designated in applicable
policies of the Company. Any

actual or apparent conflict of


interest, and any material
transaction or relationship that
could reasonably be expected to
give rise to a conflict of interest,
should be disclosed to the
Corporate Governance Office.

on a business opportunity or
acquiring an interest adverse to that
of the Companys. Refrain from
taking advantage of Company
property, information or position, or
opportunities arising from these, for
personal gain, to compete with the
Company, or act against the best
interest of the Company. Directors,
officers and employees who intend
to make use of Company property or
services in a manner not solely for
the benefit of the Company should
obtain prior approval from
appropriate approving authorities as
designated in applicable policies of
the Company.

4. Properly review and critically


analyze proposed disclosure for
accuracy and completeness (or,
where appropriate, delegate this
task to others).
5. Follow Company policy and
applicable laws regarding business
records retention. Ensure that
records are not altered, concealed,
destroyed or falsified to impede,
obstruct or influence any
investigation by, or proceeding
before any official Company
committee or body, governmental,
regulatory or judicial body having
jurisdiction.
This is the five items we like most. We chose
this item because it shows the
professionalism of the company without
violating the rights of the people involved,
specially the consumers and the employee.
III.

5 Items we least like.

1. Protect the assets of the Company


from loss, damage, misuse or theft.
- Every company has its assets. We cannot
avoid loss or damages of the assets of
company. Instead of using the word protect,
it may use the word prevent.
2. Advance the Companys legitimate
interests when the opportunity arises.
Avoid competing with the Company

- stated

above it shows a greedy attitude on


the side of the company. It conveys that
every employees move should benefit the
company.
3. Be familiar with the disclosure
requirements applicable to the
Company as well as the business and
financial operations of the Company
- Not every employee can familiarize the
requirements for disclosure. The disclosure
should be specific to be understood easily.
4. Assess the effectiveness of the
disclosure controls and procedures
and internal controls and take
corrective actions with regard to any
identified weaknesses or
deficiencies.
- The principle did not specify who will take
corrective actions if ever deficiencies occur
within the company caused by an employee.
5. Fully assess and manage risks
involved in undertaking strategies,
acquisitions, activities, products,

services and other business


endeavors of the Company
Taking risk is one of the important things in
a company. In managing risks, the
employees who took the risk should take full
responsibility. The responsibility should be
between directors and shareholders.
IV.

Items to be deleted.

Protect the assets of the Company from loss,


damage, misuse or theft.
From the code this item is the one that we
think should be deleted because as stated
earlier in our list of least like items it shows
that we cannot avoid loss or damages of the
assets of company. Instead of using the word
protect, it may use the word prevent.
V.

Items to be added.

The company should add items


regarding to how they will respond to
the concern of their customers. And how
they should prioritize the satisfaction of
their customers with regards to the
services they are offering.
In our opinion we find the codes lacking
with items that may secure the
satisfaction of the consumers, it doesnt
include how the employee should treat
the consumers if problem exist

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