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Workshop Summaries

prepared by:
Victoria Jean-Louis
Melanie Y. Brierre

R&R Office ICC

STRATEGIC PLANNING FOR GCH RECONSTRUCTION

”NOUVEAU GCH”: MARCH 22 & 23


(NATIONAL STAFF REPRESENTATIVES)
Facilitator: Dr. Harry Geffrard

”RECONSTRUCTION PLANNING”: MARCH 26-27


(NATIONAL AND INTERNATIONAL STAFF REPRESENTATIVES)
Facilitator: Dr. John Yates

Introduction:

R&R Office ICC Delmas 31 Port-au-Prince • telephone: 305 909 6774 • www.internationalchildcare.org
STRATEGIC PLANNING OF GCH RECONSTRUCTION AND RELIEF EFFORTS

The effects of the Earthquake of January 12th 2010 have been astounding; over 14 billion dollars in
damages, more than 220,000 deaths, more than 500,000 displaced persons and more than 1 mil-
lion left homeless. Grace Children’s Hospital was not spared in this tragedy. The buildings which
housed the hospital’s inpatient wards, outpatient clinics, laboratory and administration have all been
severely damaged. According to the recommendations of more than three professional engineering
firms, these structures must be demolished and reconstructed. In the meantime, hospital services
are being offered under tents in the yard.

By the 25th of January the International Board had appointed an International Director to, on one
hand, coordinate the preparation of a strategic plan for the “New GCH”, and on the other, help
mobilize funds to construct and equip the new hospital. Meanwhile, the ICC-USA Board had orga-
nized a “Capital Campaign” committee. What was lacking was a document outlining a clear vision
for the “New GCH” and its approximate cost projections. Over the course of the third week of
March, the Relief and Reconstruction team working out of its new office, began working to develop
a plan and quote for the construction of the new infrastructure.

Two groups were formed to facilitate the planning process: Group 1 consisting of the leadership
team of ICC-Haiti, along with representatives belonging to different levels of the hospital’s admini-
stration and technical/ clinical service departments. Group 2 consisted of the leadership team of
ICC-Haiti and three members of the ICC-USA team.

Two Strategic Planning Workshops were held the week of the 22nd of March to initiate the strate-
gic planning of the reconstruction of the new GCH. This document summarizes the discus-
sions/outcomes of these workshops.

Hospital inpatient care set up under tents in the yard

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STRATEGIC PLANNING OF GCH RECONSTRUCTION AND RELIEF EFFORTS

WORKSHOP 1: “NOUVEAU GCH”


Background: GCH infrastructure was severely damaged as a result of the earthquake. Services were
disrupted or suspended altogether. Strategic planning for reconstruction is required.
Objective: The purpose of the workshop was to obtain input from local GCH staff in the devel-
opment of a strategic plan for the reconstruction of Grace Children’s Hospital. Each level of per-
sonnel was represented by a member of their division.
Summary of Results: Through a two day series of discussions, the workshop achieved many of its
desired outcomes. (See Annex A for a full summary of this workshop)These discussions led to the
definition of an agreed upon collective vision for the new GCH. Six primary strategic axes were
identified as necessary steps to achieve this vision and the major components/clinical services for
the new hospital were identified and a suggested layout for the new GCH was initiated.

The historical review of the past 42 years of GCH’s existence led to the identification and analysis
of key values and strengths that have contributed to the success and reputable service that ICC is
known for. The success of this model underlined our discussions for the future hospital and its op-
erations. In addition, by detailing the weaknesses recognized throughout, the group was able to
devise ways to counter them and their adverse effects. The overall institutional culture of GCH
provided a foundation for the discussions and supported an open platform where voices and sen-
timents could be expressed freely. This atmosphere and context resulted in Group 1 arriving at a
collective vision for the new GCH. They summarized what are seen to be GCH’s current
Strengths, Weaknesses, Opportunities, and Threats (SWOT) and they defined the key strategic
axes that must be included in our plan in order for us to achieve this vision. These items are de-
tailed below.

GROUP VISION FOR THE NEW GCH:

“GCH is a maternity and pediatrics hospital specialized in the research and management of HIV/
AIDS and respiratory diseases, notably Tuberculosis. Its outpatient clinics, open to the public, re-
spond to the medical needs of the population in its district.”

SIX STRATEGIC AXES:

Participants found the following six strategic axes to be of greatest importance moving forward. It is
believed that efforts to satisfy priorities and objectives in these five areas will ensure the accom-
plishment of ‘the dream’.

1. Reconstruction of Hospital
2. Equipment and Maintenance
3. Continuing Education
4. Human Resource Management
5. Fundraising
6. Partnerships with international and local training institutions

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STRATEGIC PLANNING OF GCH RECONSTRUCTION AND RELIEF EFFORTS

DESIGN/ LAYOUT FOR THE NEW GCH:

It was felt that the new hospital should include the following clinical services/spaces:

Out Patient Clinic


• Reception
• Waiting Room
• Patient Accounts
• Consultation Room
o Ophthalmology
o Pediatrics
o TB Clinic
o OBGYN Clinic
 Pre Natal
 Midwifery
 Family Planning
o ARV/VCT Clinic
o Counseling
o Dermatology Clinic
o ENT Clinic
o Family Planning
o Triage

Inpatient (100 beds)


• Neonatal
• Intensive Care
• Emergency Room
• TB
• Postpartum/Psychology
• Pediatrics
• Maternity
o Waiting Room
o Reception
o Delivery Room
o Operation Room
o Labor Room
o Recovery Room
o Gynecology Room
o Postpartum/Psychology Unit

Community Health Center


• Training Room (designated for TBAs: traditional birth attendants)
• TBA’s station (traditional birth attendants)

Offices/Work Stations

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STRATEGIC PLANNING OF GCH RECONSTRUCTION AND RELIEF EFFORTS

• Supervisor
• Health Agents
• Chief Community Health Officer
• Clinical Nurse Manager
• Training Supervisor

Laboratory and Radiology


Pharmacy
Medical Records
Administration
Conference Room
Research and Statistics Dept.
Laundry Room
Cafeteria
Kitchen
School
Residence (for students and people in training)
Sterilization Room
Mediation Center
Gift Shop
Information Technology Department

FOLLOW UP ACTION;

Operations Plan to be drawn up by National Staff by April 15th.

Mme Arnaud, Ellen Palmer and Jeannine Hatt express their sympathies to the oldest member of
the GCH staff who was left homeless by the Earthquake.

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STRATEGIC PLANNING OF GCH RECONSTRUCTION AND RELIEF EFFORTS

WORKSHOP 2: “RECONSTRUCTION PLANNING”


Background: The 26-27 of March 2010 Group 2 met to discuss the outcomes of the first work-
shop held earlier that week and arrive at decisions concerning the vision statement and strategic
choices proposed by Group 1.

Objective: To combine the thoughts and concerns of Group 1 and Group 2 to contribute to a
broad framework to be used over the next five years for the reconstruction and operational plan
of the new Grace Children’s Hospital.

Summary of Results: An agreed upon vision for the “New GCH” along with a list of new struc-
tures was arrived at through use of a participatory process. It is believed that group participation of
this sort will ensure the building of a hospital we all feel proud of. A first draft of the strategic plan-
ning document is expected to be complete by the end of April.

On day one, participants reviewed points covered in Workshop 1 and provided insightful com-
mentary and recommendations. By way of introduction Dr. Geffrard made reference to three im-
portant steps in the strategic planning process: 1) Harnessing the necessary technical expertise (ie
engineers, architects, etc), 2) arriving at approximate cost projections and 3) planning for a sustain-
able future. With regards to the first, participants agreed that a local engineering firm should work
along side the selected foreign engineering firm, or at the very least provide technical advice in the
process of reconstruction. Tecina is a local firm which has participated in ground analysis construc-
tion with GCH in the past. (It was Tecina that oversaw the construction of the eye clinic building
across the street from the man campus) Given their familiarity with the terrain, it was decided that
their advice would be invaluable in the process of rebuilding. A meeting with Tecina representa-
tives has been scheduled and is set for Thursday April 8, 2010.

It was agreed that cost projections are a critical next step in the rebuilding process as the Capital
Campaign will require these to mount a successful fundraising effort. When it comes to fundraising,
it was also agreed that we will need cost estimates and then will need to raise funds not only for
the reconstruction but first for the demolition/site preparation, and then also for equip-
ment/furnishings and lastly at least a year of running/operating costs if we intend to plan for a sus-
tainable future. To this end, the Capital Campaign, apart from fundraising for reconstruction, will
have a separate endowment fund designated for hospital maintenance and operations post con-
struction.

As participants looked back over the past few decades of ICC work, Group 2 had a number of
important historical milestones/ observations to add to the list prepared by Group 1, most notably
the PEPFAR program, new HIV activities and establishment of the medical laboratory. Each is felt
to have contributed greatly to the evolution of GCH as an institution. The trend, historically, has
been a gradual expansion of services and as such, members warned against plans for rapid expan-
sion of services/ program activity. Historical funding sources became the next point of discussion.
Group members feel GCH has the credibility and longevity of funding sources to succeed in the
proposed endeavors and has requested that National Directors draw up a list of these sources to
give a better sense for where funding has come from in the past and who should be approached
for support as we move forward. As we prepare to do fundraising we also need to gather sum-
mary data about the total numbers served by the hospital through its various services over time.
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STRATEGIC PLANNING OF GCH RECONSTRUCTION AND RELIEF EFFORTS

A number of clarifications were required as Group 2 reviewed the list of institutional values pre-
pared by Group 1. More specifically, Group 2 wanted to know whether the values included on the
list were values being upheld by GCH as an institution or if they were the values we should aspire
towards more generally. Group 1 confirmed the latter and in fact mentioned that commitment to
certain values is on the decline. Members of both teams felt the exercise was important to rein-
force the values listed. This discussion led into questions about GCH’s current mission statement. It
was confirmed that GCH does not have a mission statement endorsed officially by the organiza-
tion. Participants agreed to develop one to present to board members at the Annual Board Meet-
ings at the end of April.

The following are the additions/ modifications set out by Group 2:

Institutional Strengths

1. PIMUD (Urban TB Initiative)


2. TB/ AIDS Expertise
3. Community Health

Institutional Weaknesses

1. Maternity Care
2. Cost Recovery

External Threats

1. Increase in cost of living


2. Hand-out mentality that seems to be developing post quake
3. Conflicting Agendas on the part of donors
4. Distortion of local market as a result of the post quake influx of International Aid

External Opportunities

1. Collaborations with other NGO’s


2. New services
3. Equipment and maintenance
4. Possibility of offering a residency training in Pediatrics

Additional Support Groups

1. UMCOR
2. List of institutional/ denominational supporters( to be added with help from national of-
fices in the North)
Concerned Parties

1. Local volunteers (ie 46,000 American citizens living in Haiti)


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STRATEGIC PLANNING OF GCH RECONSTRUCTION AND RELIEF EFFORTS

By the end of the day, the Vision statement had been reformulated and reads as follows:

“GCH is a maternity and pediatrics hospital focused on education and training and spe-
cialized in research and the management of HIV/AIDS and respiratory diseases, notably
Tuberculosis. Its outpatient clinics, open to the public, respond to the medical needs of
the population in its district.”

Day two of the workshop was dedicated to exploring the other perspectives and identifying next
steps required to ensure the success of the Capital Campaign. As a representative of the Capital
Campaign Committee Dr. Jeannine Hatt presented her thoughts on the increasing interest in inter-
national health. She outlined the many ways GCH might take advantage of this rising interest to
make key partnerships that will benefit its functions and ICC as a whole.

The three categories of partnerships identified were academic, non-academic medical (ie Haitian
Pediatric Association and other health facilities in Haiti etc), and service ( ie volunteers- medical
and non-medical). Group members felt academic partnerships should be the focus. Such partner-
ships are thought to be mutually beneficial as they provide possible relief to programs in the North,
and open doors for new resources (money/ equipment) and research opportunities for partners in
the South. Local team confirmed that these types of partnerships are not new to GCH; they have
existed in the past (ie student exchange partnerships with the University of Massachusetts).

In reference to non-academic medical partnerships, according to GCH staff, partnerships with


other local health institutions have often proven to be problematic due the competition that exists
in the context of Haiti. For this reason group members decided that GCH should be selective
about the types of partnerships they engage in due to competition for limited resources.

Service partnerships were discussed favorably; however concern was raised as the current context
makes it difficult to accommodate groups of volunteers. Lodging and transportation for example
were some of the issues discussed. Group members also feel it is critical that the academic, service
and training needs at GCH be defined by local staff and that each group coming from the North
meet one of these specific needs. It is agreed that follow up is key in maintaining partnerships.

Action Plan:

There was consensus that expanding and strengthening partnerships would be beneficial for
GCH moving forward. It was felth that while strengthening academic partnerships as well as
partnerships with other health care facilities was important, precedence should be given to
strengthening partnerships with existing or potential support groups including OMS, UNI-
CEF, UMCOR. Key action items were identified to create a strategy to develop, nurture
and manage these partnerships and their many benefits for GCH. It was decided that it is
best and less complicated to focus on one or two academic institutions to partner with

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STRATEGIC PLANNING OF GCH RECONSTRUCTION AND RELIEF EFFORTS

rather than attempt to manage several institutional partnerships simultaneously. Specific ac-
tion points to achieve these goals are detailed below.

• Generate a list of list of 10 potential institutional partners


o Some suggested partners:
 Children’s Hospital of Los Angeles (senior member is Haitian)
 Global Health Program (Dr. Gwen Worm)
 University of Miami
 American Academy of Pediatrics
• Complete application so that we are eligible as a VIM site to receive volunteers
• R&R Office is to communicate needs identified by GCH to ICC USA, ICC Canada
offices and other entities receiving volunteer requests
• R&R Office in collaboration with GCH is to develop a public relations strategy to
accommodate and follow up with volunteer groups and other partners
• R&R Office to facilitate the development of a selection process to respond to over-
whelming response or desire to participate and volunteer with ICC in Haiti based
on needs of GCH and other established criteria

Dr. John Yates encouraged the group to consider some additional angles as we continue to move
forward with developing our vision for the new hospital. These included:

• Historical themes that have shaped our past


• SWOTs including both an internal and external scan in the post earthquake context

He notes that throughout GCH’s history a tension has always existed between preventative and
curative care; between institutional care and community based care. It was agreed that GCH must
continue to be a base for operating a strong community health outreach program; however it was
recognized that in the post quake context it is far easier to rally support and funding for a hospital
providing curative care to sick children over community based care programs.

In GCH’s history there has always been a strategic focus on the treatment of TB and HIV. This has
allowed GCH to gain a reputation for its expertise in TB and HIV and develop a special identity as
a respiratory hospital of excellence. This is a key point to consider in the planning for the recon-
struction of GCH. Group members feel expanding GCH’s reach/breadth of clinical services could
possibly be detrimental to GCH’s special identity. None the less the members considered other
disease processes that GCH could add to the focus that go along with HIV/AIDS and TB( ie Hepa-
titis).

Discussion/Questions Raised

Many of the themes and questions noted below were raised as points to consider in the planning
process. Some were discussed thoroughly and many more were noted as guiding notions to con-
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STRATEGIC PLANNING OF GCH RECONSTRUCTION AND RELIEF EFFORTS

sider and subjects for further discussion. The group was asked to determine if these questions are
relevant, what of these pieces of information are currently available to GCH and what needs to be
done to gather additional information to enrich/inform our planning effort.

• Nationalization vs a “blended team” of expatriates and Haitians


o Has ICC missed out on opportunities for working together as a result of na-
tionalization of GCH staff?
o Local staff responded that there had never been a policy adopted to ex-
clude foreigners from joining GCH staff. The situation in Haiti simply grew
less accommodating and appealing to foreigners
• Current and future health priorities in Haiti
o National Child Health Strategy
• Who are the major players in the delivery of child health services, who are they
working with, what are they doing?
• What are the gaps in health care of children, what roles does ICC have in reducing
these gaps?
• Human health resources in child health (training needs, resources etc)
• What training is going on? Who is being trained and who is doing the training, etc?
What are the training gaps and how can ICC help to fill this gap?
• Haitian Pediatric Association – what are their plans? What advice would they have
for GCH?
• Child health research in Haiti? Is it being done? Who is doing it? What are the re-
search priorities? What should be the research focus: malnutrition, What could we
contribute? (ie in the areas of childhood, malnutrition, pediatric TB and TB/HIV, etc)

Internal Scan:

It was noted that an internal scan is critical to the planning process. The following are to be evalu-
ated in the coming weeks:

• Current annual budget


• Current revenue sources
• Percentage/amount derived from patient fees
• Current staff profile/ H.R. costs
• Number of beds/ bed occupancy rate/ average length of stay
• Current clinical services/ average patients served per day/ number of staff
belonging to each
• SWOTs
• Infrastructure pre and post earthquake
Follow-up:

As follow up to discussions a list of concerns and specific questions were raised. Some discussion
was raised around the details surrounding the demolition process. A major question was how
quickly the current buildings can be demolished. In response, the national staff revealed that they
had already been given a quote for the costs of demolition and preparation of land by a local engi-

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STRATEGIC PLANNING OF GCH RECONSTRUCTION AND RELIEF EFFORTS

neering firm. There have also been a number of possible benevolent demolition offers that have
been made by groups such as BWB (Builders Without Borders), UMCOR, and HATCH.

While planning for the demolition of the old buildings, adequate transitional housing must also be
provided for patient care and administrative activities. It is critical to move forward in these deci-
sions as costs for temporary support for the damaged buildings are accumulating. Support beams
for the existing damaged building cost $6,000 HTD every three weeks. Suggestions to address this
problem included using the space available behind the Ophthalmology Clinic to set up temporary
housing structures during the rebuilding process. In order to move forward with this option,
measures will have to be taken to ensure patients and care services are relocated (including radiol-
ogy, laboratory and pharmacy services).

Following these discussions, the major areas and stages of reconstruction following this workshop
were laid out as follows

• Demolition/Land Preparation
• Transition Strategy
o Suggestion: start with a focus on outpatient care versus in patient care
• Lay out of design and space
• Will require input of the engineers
o Suggestion: Include the input of an architect with experience in earth-
quake prone areas (ie California) and who is familiar with anti-seismic
building codes
• Principles of design
o Suggestion: one story with the possibility of others in the future
• Reconstruction planning to facilitate the Capital Campaign
o Suggestion: submit completed comprehensive plan to Capital Campaign
Committee keeping in mind it may be necessary to build in stages

Action Plan:

The plan laid out identified the next steps in the planning for reconstruction.

• Partner with local engineering firm to gain important insight into the local
construction context (Tecina)
• Solicit the input of experts in the design of Children’s Hospitals
• Locate property deed
• Distribution of tasks
o It was decided that the R&R team along with GCH management will de-
termine who will be responsible for which aspects of the internal and
external scans mentioned above.

The discussions concluded with an exchange of ideas concerning lines of decision making as we
move forward. This should be discussed at the upcoming board meetings.

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STRATEGIC PLANNING OF GCH RECONSTRUCTION AND RELIEF EFFORTS

• Where does the final decision making power lie?

o Group agreed that decision making process would be far too cumber-
some if all four boards are required to sign off on decisions related to
reconstruction. It was suggested that perhaps each board designate one
or two people to act as spokespeople on a kind of reconstruction
committee

o In the absence of the Haitian board perhaps a member of the R&R


team along with one of GCH hospital administrators can serve as repre-
sentatives on the committee

o It was also suggested that a provisional advisory committee be selected


to represent the Haitian board on the reconstruction committee.

The day ended with a tour of the hospital grounds to permit workshop participants the chance to
visualize the available physical space for rebuilding. Participants were then invited to visit the new
R&R Office.

From Left to Right: Victoria Jean-Louis, Dr. Ray Aller, Dr. Jeannine Hatt, Mr. Hoverlow, Mme Jocylene Arnaud, Dr. Marie Excel-
lent, Dr. Harry Geffrard, Mrs. Ellen Palmer, Dr. Frédérick Vilmé, Melanie Y. Brierre, Dr. Rudy Magloire, Dr. John Yates

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M E E T I N G S U M M A R Y R E P O R T

ANNEX A

“NOUVEAU GCH”
MARCH 22 - 23 2010

FACILATATOR: DR. HARRY GEFFRARD


Grace Children’s Hospital
Port-au-Prince, Haïti

Prepared by:
Victoria Jean-Louis
Melanie Yates
Relief and Reconstruction Office of ICC


Delmas 31 Grace Children’s Hospital P.A.P, Haiti * telephone: 3701-3209 *www.internationalchildcare.org
Workshop Summaries

Background

The
purpose
of
the
workshop
was
to
obtain
input
from
local
GCH
staff
with
the
purpose
of
contributing

towards
the
development
of
a
strategic
plan
for
the
reconstruction
of
Grace
Children’s
Hospital.
Each

level
of
personnel
was
represented
by
a
member
of
their
division.



The
key
issues
that
emerged
during
the
workshop
are
presented
in
the
following
summary.
The
agenda

and
list
of
participants
can
be
found
below.



Objective:
Creating
a
broad
framework
to
be
used
over
the
next
five
years
for
the
reconstruction
and

operational
plan
of
the
new
Grace
Children’s
Hospital.



Summary
of
Results:
Through
a
two
day
series
of
discussions,
the
workshop
achieved
many
of
its
de‐
sired
outcomes.
These
discussions
led
to
the
definition
of
an
agreed
upon
collective
vision
for
the
new

GCH.
Six
primary
strategic
axes
towards
achieving
the
vision
were
identified.


Historical
Context:


The
historical
context
of
Grace
Children’s
hospital
was
reviewed
to
guide
the
discussions
for
the
plan‐
ning
of
the
future
GCH.
The
dream
of
the
first
visionaries
was
revisited
to
ensure
that
the
process
con‐
forms
to
the
hospital’s
founding
mission.
Within
this
context,
participants
identified
the
values,
mission

and
objectives,
which
have
ensured
the
continued
success
and
existence
of
GCH
over
the
past
42
years.


In
identifying
the
institutional
strengths
and
weaknesses
as
well
as
external
threats
and
opportunities,

strategies
were
devised
to
promote
our
existing
strengths
and
correct
our
weaknesses.
Additionally,
by

recognizing
the
outlying
threats,
measures
to
mitigate
against
the
possible
negative
repercussions
were

integrated
into
the
planning
process.
The
existing
opportunities
were
noted
to
maximize
their
potential

benefits
to
the
project.


Historically
the
decision
making
process
undertaken
by
ICC
has
been
one
of
collaboration
and
collective

thought.
This
practice
guided
the
discussions
and
planning
throughout
the
workshop.
The
guiding
notion

was
that
many
groups
would
contribute
to
this
effort
under
the
umbrella
of
our
founding
mission.



Institutional
Values:



Are
the
basic
principles
that
are
general
and
applicable
to
everyone.
If
they

are
uniform
and
equal
to
all,

then
it
creates
a
sense
of
identity
and
common
sense
of
purpose.


• Dedication

o Fostered
by
a
work
environment,
which
boasts
positive
interrelations
among

coworkers
and
supervisors,
appropriate
workspace
and
over
all
sense
that
the

work
of
each
individual
is
a
valued
part
of
the
whole.

• Regularity
of
remuneration


k
STRATEGIC PLANNING OF GCH RECONSTRUCTION AND RELIEF EFFORTS

o While
there
are
minor
exceptions
in
the
case
of
emergencies
there
is
a
regular‐
ity
of
pay
that
is
inherent
to
the
institutional
culture
of
GCH.


• Brotherly
Love

• Credibility


o Associated
with
GCH
as
an
institution
and
its
services

o Employee
honesty
and
expertise
develops
institutional
credibility

• Punctuality/Regularity

• Availability


o This
value
was
noted
especially
after
the
earthquake
when
staff
made
them‐
selves
available
in
the
days
following
when
no
one
expected
that
they
would.


Informal
Values


• Respect
for
division
of
tasks/responsibilities


o Promotes
accountability


o Facilitates
functional
hierarchy

o Employee
commitment
suffers
when
leaders
fail
to
uphold
the
responsibilities

associated
with
their
roles

• Recognizing
the
role
of
the
state
and
local
culture

o GCH
has
held
a
certain
degree
of
respect
for
the
state.
We
have
tried
to
inter‐
vene
with
them
at
our
side
rather
than
imposing
ourselves
in
Haiti
and
disre‐
garding
the
state
and
local
culture
all
together.



Strengths:
Refer
to
the
internal
strengths
of
the
hospital
related
to
its
operation
and
performance.


• Qualified
Staff

• Green
Space

• Hospital
conveniently
situated

• TB
expertise

• Diversity
of
funding
sources

• Good
division
of
roles
and
responsibilities

• Existence
of
Ophthalmology
clinic

• Originality
and
efficiency
of
PIMUD

• Successful
partnership
models
with
the
private
and
public
sectors

• Accessibility
of
health
services

• Affordability
of
health
services

• Notoriety
in
the
provision
of
services

• Quality
of
health
services

• Seniority
of
staff


Weaknesses:
Refer
to
internal
structures,
operations
and
policies
that
have
been
identified
as
perform‐
ing
at
a
sub‐standard
level
at
GCH


1. Insufficient
personnel

2. Cramped
physical
space

3. Insufficient
funding

4. Lack
of
emergency
services


R&R Office ICC Strategic Planning of GCH Reconstruction and Relief Efforts
STRATEGIC PLANNING OF GCH RECONSTRUCTION AND RELIEF EFFORTS

o No
neonatal
services

o No
intensive
care
unit

5. Lack
of
pediatric
sub
specialties

6. Lack
of
opportunities
for
upward
mobility

7. Non‐competitive
salaries

8. Absence
of
payroll
vouchers

9. Extended
wait
time
for
certain
services


Threats:
Refer
to
factors
in
the
external
context
of
GCH
with
the
potential
to
negatively
effect
its
opera‐
tion
and
success.
Particular
attention
was
paid
to
the
new
threats
emerging
since
the
earthquake
of

January
12th.



1. Increased
Political
instability
and
insecurity


2. Intensified
social
and
economic
strain

3. Free
health
services
being
offered
currently

4. Mass
exodus
of
population
to
the
countryside

5. Duplicity
of
relief
efforts

6. Increased
dependence
on
donors

7. Conflicting
demands/agendas
of
donors

8. Earthquake
aftershocks


Opportunities:
Refer
to
the
circumstances/relationships
with
potential
to
further
the
agenda
of
the
re‐
building
project.



 Interest
demonstrated
by
other
donors


a. Food
for
the
Poor,
Direct
Relief
International
and
OMCOR
have
expressed
inter‐
est
in
this
project

 Post
disaster
context
favors
funding
for
rebuilding

 Good
relationship
with
MSPP

 Credibility
of
ICC/Trust
of
Donors


Support
Groups
Refer
to
groups
that
lend
financial,
moral,
institutional
and
other
types
of
support
to

GCH.


• Ministry
of
Public
Health

• UNICEF

• OMS

• MSH

• CDC,
USAID‐
funder

• CIDA

• AOPS

• CFTC

• Local
donors
(institutions/individuals)

• International
ICC
–
U.S.,
Canada,
and
D.R.

R&R Office ICC Strategic Planning of GCH Reconstruction and Relief Efforts
STRATEGIC PLANNING OF GCH RECONSTRUCTION AND RELIEF EFFORTS


Concerned
Parties:
Refer
to
groups
that
have
a
vested
interest
in
ICC,
GCH
and
the
services
provided.


• Patients

• Personnel/Staff

• Donors

• Government
health
structure‐
MSPP

• Concurrent
institutions

• “Boards”
–
as
they
have
partial
responsibility
for
the
results



The
historical
review
of
the
past
42
years
of
GCH’s
existence
led
to
the
identification
and
analysis
of
key

values
and
strengths
that
have
contributed
to
the
success
and
reputable
service
that
ICC
is
known
for.

The
success
of
this
model
underlined
our
discussions
for
the
future
hospital
and
it’s
operations.
In
addi‐
tion,
by
detailing
the
weaknesses
recognized
throughout,
the
group
was
able
to

devise
ways
to
counter

them
and
their
adverse
effects.
The
overall
institutional
culture
of
GCH
provided
a
foundation
for
the

discussions
and
supported
an
open
platform
where
voices
and
sentiments
could
be
expressed
freely.

This
atmosphere
and
context
resulted
in
the
collective
vision
for
the
new
GCH
and
a
strategic
axes
plan

of
action
to
achieve
this
vision.
These
items
are
detailed
below.




GROUP
VISION
FOR
THE
NEW
GCH:



R&R Office ICC Strategic Planning of GCH Reconstruction and Relief Efforts
STRATEGIC PLANNING OF GCH RECONSTRUCTION AND RELIEF EFFORTS

Participants
found
the
following
six
strategic
axes
to
be
of
greatest
importance
moving
forward.
It
is
be‐
lieved
that
efforts
to
satisfy
priorities
and
objectives
in
these
five
areas
will
ensure
the
accomplishment

of
‘the
dream’.



Continued
 Human
Resource

Education
 Management


Equipment
and

Fundraising

Maintenance


Reconstruction
of
 Vision
 Partnerships
with



international
and


of
GCH

Hospital
 local
training

institutions


DESIGN/LAYOUT
FOR
THE
NEW
GCH:

• Out
Patient
Clinic

o Reception

o Waiting
Room

o Patient
Accounts

o Consultation
Room

1. Pediatrics

2. TB
Clinic

3. OBGYN
Clinic

a. Pre
Natal

b. Midwifery

c. Family
Planning

4. Prenatal
Clinic

5. ARV/VCT
Clinic

6. Counseling

7. Dermatology
Clinic

8. ORL
Clinic

9. Family
Planning

R&R Office ICC Strategic Planning of GCH Reconstruction and Relief Efforts
STRATEGIC PLANNING OF GCH RECONSTRUCTION AND RELIEF EFFORTS

10. Triage





• Community
Health
Center

o


Conference
room


o


Nurses
Station


• Offices

1.Supervisor

2.Health
Agents

3.Chief
Community
Health
Officer

4.Head
Nurse

5.Training
Supervisor

• Laboratory
and
Radiology

• Pharmacy

• Archives

• Administration

• Conference
Room

• Research
and
Statistics
Dept.

• Laundry
Room

• Cafeteria

• Kitchen

• School

• Residence

• Postpartum/Psychology
Unit

• Sterilization
Room

• Hospitalization

o Pediatrics
(100
beds)

o Neonatal

o Intensive
Care

o Emergency
Room

o TB

o Postpartum/Psychology

o Pediatrics

1. Maternity

a. Waiting
Room

b. Reception

c. Delivery
Room

d. Operation
Room

e. Labor
Room

f. Recovery
Room

g. Gynecology
Room

R&R Office ICC Strategic Planning of GCH Reconstruction and Relief Efforts
Workshop Summaries

Follow
up
Action:

Operations
plan
to
be
drawn
up
by
National
Staff
by
April
15th.



LIST
OF
PARTICIPANTS:


Employee
 Position
 Years
of
Service



Gladys
LaPierre
 Regional
Coordina‐ 2
years

tor

Esther
P.
Cheril
 Resp.
S.G.
 13
years

Sabine
Charles
 Physician
 13
months


Marie
Lina
Excellent
 Physician
 3
years

Witchelle
Celestin
D.
 Nurse
 5
years

Loubens
Gabriel
 Accountant
 3
years

Jacsnine
T.
Bien‐Aime
 Assistant
Statistician
12
years


Marie
Marthe
Merisier
P.L.
 Nurse
 8
years



Adelaide
Nicolas
 Tech
Resp
SAD
 4
years

Gladys
Duchatellier
 Pediatrician
 3
months

Jocelyne
Arnoux
 Nurse
 15
years

Yirose
Lestin
 Nurse
 4
years

Ritza
Eugene
 Physician
 5
years

Frederic
Vilme
 Physician
 15
years

Patrick
Hyppolite
 Accountant
 5
years

Marie
Carmelle
Allot
 Nurse
 12
years

Prou
Hoverlaw
 Adm.
Dir.
 1
year

Louis
Philippe
Roche

 Physician,OBGYN
 1
month


Margentine
Saint
Prard
 ASS
RESH
 2
years


Maurice
Fils
Mainville
 Technical
Director
 1
year



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