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DEPARTMENT

PURCHASING

FINANCE

OPERATIONS

PROCESS

DESCRIPTION

Recognition and
Decscription of needs

Identificaton of products need in


executing the business

Procurement

Acquisition of goods services from


external source

Sourcing

Selection of Source to satisfy the


needs of the business

Receiving and
inspecting goods

Delivery of goods from the supplier


to the business

Evaluating Offers

Assessment of product offers

Payroll

Payment of wages, salaries and


benefits and allowances entitled to a
staff

Accounts Payable

Libility to a creditor, carried of open


account, usually for purchasing of
goods and services

Investment

Purchasing of assetfor profit or


material result.

Fixed Asset

Tangible assets that cannot be easily


converted to cash

Budgeting

Estimate of income and expenditure


for a set period of time

Product Evaluation

Evaluation of service that is tailored


to a particular customers
requirements.

Quality Control

Maintaining high quality raw and


finished products.

Development Speed

Refers to how fast will the crews be


able to finish the customer's order

Customer Evaluations

Feedback from customer

On-time Delivery

Measures of products delivered to


customers on time

Product Marketing

overall process of conveying a good


service to customers

SALES AND
MARKETING

HUMAN RESOURCE

Product Marketing

overall process of conveying a good


service to customers

Product Promotion and


Advertisement

Encouragement of goods and


servicecs to target market

Product Pricing

Determining product cost

Selling

Actual offering of product and


services

Taking of Orders

Getting of speific orders of customer

Recruitment

Hiring best-qualified candidate for a


job opening

Training and
Development

Educational activities within an


organization designed to enhance
the performance of employees

Termination

Final step in progressive employee


discipipline process

Employee Assessment

Evaluation of employees'
performances

Employee Safety

Safety benefits of employees

RISK
Making totally unacceptable purchase of product
Overstatement of the need that leads to greater spending of budget
Understatement of need that leads to purchase of unsuitable product
Not making the expectations of the business
Purchase of unsuitable product
selecting inappropriate product
Selecting an inappropriate supplier that leads to failure of contract
Withdrawal of offers
Limited suppliers
Loss or damage of goods in transit due to accidents
Delivery schedule not met/ Delay of delivery
Delivery of wrong kind of product
Failure to follow effective evaluation procedures
Breaches of security
Offers fail to meet needs
Delay in payment due to error of payroll records
Non-information of changes in salaries and wages rates from sr. management
Loss of payroll document due to catastrophe
Non-payment of liabilities due to insufficient fund
Loss of documents related to acounts payable
Payment for liability is intentionally stolen
Critically damaged equipments
Acquiring of low quality equipments
Acquiring over-priced equipmennts
Non-payment of quarterly real tax
Catastrophe
Loss of documents related to fixed assets
Loss of money due to actual theft
Miscalculation of budget alloted to
Fraud
Dissatisfaction of customer
Misinformation
Unfollowed rules and regulations from BFAD and DOH
Expired products
Wasted ingredients due to decreased quality
Wrong specification of product
Long queue due to peak hours
Slow preprations of products
Slow performance of crew
Unsatisfactory feedback
Too much complains from customers
Unwilingness of customers to evaluate
Catstrophe
Engine problem of delivery vehicle
Undetectable address of customer
Wrong establishment of marketplace

Inaccurate arrangement of tables and chairs that unsatisfies the customers


Messy ambiance of customers' area
Inefffective advertisement
over discounted products resulted to loss of profit
Expensive cost of advertisement and endorsement
Unaffordable cost of products
Low gain on sales
Under/Over-priced products due to lack of information on updated SRP
Low number of customers due to catastrophe
Fraud
Lack of crews and counters available
Miscommunication between the crew and the customer
Unavailability of product that leads to loss of customers
Time consuming due to undecided final orders
Fake requirements submitted by applicants
Underqualified applicants
Fund insufficiency for hiring paraphernalia
Lack of funds
Conflict of schedule
Misapplication of knowledge leaarned from trainings
Absences without leave
Information sabotage
Lack of numbers of crews available for service
Employees did not meet the qualifications required
Unsatisfactory performance of employees
Dishonest of information
Lack of funds
Lack of protective suit
Misuse of equipment that resulted to accidents due to lack of knowledge

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