Week 3 Unit 1: SuccessFactors

Performance & Goals and Calibration

SuccessFactors Performance & Goals and Calibration

A driver for high value not just a compliance box to check
Optimizing
Employee
Performance

Increase
Organizational
Performance

36% lower employee turnover

25% higher revenue per employee

in organizations with higher employee engagement

for organizations with higher alignment between

business and HR strategy

Increase
Engagement &
Performance

Performance and goals

management can help
organizations excel.

Innovations for Goal

& Performance
Management

10% higher employee engagement

17% lower employee turnover

in organizations where employee development

needs are revaluated as part of a regular
performance appraisal process

for organizations with a higher number of employees

who receive complete performance reviews

SAP Performance Benchmarking 2013/14

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SuccessFactors Performance & Goals and Calibration

Challenges getting in the way of valuable benefits

80%
95% of the workforce does

84% of companies arent

50% of the average

not understand the company

strategy and goals

using their workforce to its

full potential

workforces capacity is wasted

on non-productive work

Up to 80% of the global

workforce could be
millennials by 2016

Norton & Kaplan

Saratoga Institute

Corporate Strategy Board:

Measures that Matter

PwCs NextGen: A global

generational study, 2013

While most companies still have annual reviews, more

of time.

than 58% tell us it is not an effective use

Global Human Capital Trends 2014: Engaging the 21st-century workforce, Deloitte Consulting LLP and Bersin by Deloitte, April 2014

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SuccessFactors Performance & Goals and Calibration

Comprehensive performance management increases business results
SuccessFactors Performance & Goals
Reporting & Analytics
Intuitive Goal
Development &
Management
SMART Goal
Wizard
Goal Library > 500
SMART goals
Mobile goals

Engaging
Performance
Reviews

360 Assessments
and Feedback

Writing & coaching

assistants with legal
check

Socialize the review

process

Team rater

Comprehensive
assessments

Touchbase

Variety of sources

Accurate
Calibration

Visual comparison

Objectivity across
all departments
Impact retention

Mobile Performance Management via SuccessFactors Mobile

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Thank you

Contact information:
open@sap.com

 2015 SAP SE or an SAP affiliate company. All rights reserved.

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company.

SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate
company) in Germany and other countries. Please see http://global12.sap.com/corporate-en/legal/copyright/index.epx for additional trademark information and notices.
Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors.
National product specifications may vary.
These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP SE or its
affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP SE or SAP affiliate company products and
services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as
constituting an additional warranty.
In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop
or release any functionality mentioned therein. This document, or any related presentation, and SAP SEs or its affiliated companies strategy and possible future
developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time
for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forwardlooking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place
undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions.

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Week 3 Unit 2: SuccessFactors

Total Rewards & Compensation

SuccessFactors Total Rewards & Compensation

Compensation trends
Increased use of benchmarking
for compensation decisions
Nominal base pay increases, continued shift to
variable pay
Goal attainment increasingly based on both
individual and organizational goal achievement
New regulations will require greater analysis
and reporting (CEO pay ratio proposal)
Pay communications becoming increasingly
transparent

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SuccessFactors Total Rewards & Compensation

Business challenges: strategic compensation and talent issues
Complexity most have salary, some type of variable pay,
and other incentives
Fairness relative to performance, departments, and goals
Finding and keeping top talent
64% have different vendors or no packaged solution for
performance and compensation management

Source: Bersin, April 2011, Comp Research Bulletin, Gartner 2011 EPM MQ, Ventana, Trends in Total Comp Management, 2011

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SuccessFactors Total Rewards & Compensation

Business challenges meet poor execution
Inconsistencies need for comprehensive, integrated
approach
Spreadsheets 70% errors and 40% incorrect payments
56% want integration with Human Resources Information
Systems (HRIS); 42% want integration with performance

39% needed help with fundamentals of managing bonus pay

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SuccessFactors Total Rewards & Compensation

Enabling total compensation management

Integrated into
SuccessFactors
Compensation

Calculated into
SuccessFactors
Compensation

Base
Compensation
Merit, Promotion,
Market
Adjustments

Variable
Compensation

Equity
RSU, PSU, RSA,
Stock Options

Bonus, Incentive
Bonus,
Spot Awards

Total
Compensation
Statement
Benefits
Healthcare, Retirement
Plans, Company Cars,
ESPP, 401K Match,
Expats, Insurances,
Meal Allowance

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Health

Wellness Support,
Career,
Work-Life Balance

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SuccessFactors Total Rewards & Compensation

The elevator pitch

SuccessFactors Compensation is your

unique foundation to apply total
compensation management that
manages risk and compliance,
improves employee engagement, and
leads to better business outcomes.

2015 SAP SE or an SAP affiliate company. All rights reserved.

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Thank you

Contact information:
open@sap.com

 2015 SAP SE or an SAP affiliate company. All rights reserved.

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company.
SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate
company) in Germany and other countries. Please see http://global12.sap.com/corporate-en/legal/copyright/index.epx for additional trademark information and notices.
Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors.
National product specifications may vary.
These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP SE or its
affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP SE or SAP affiliate company products and
services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as
constituting an additional warranty.
In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop
or release any functionality mentioned therein. This document, or any related presentation, and SAP SEs or its affiliated companies strategy and possible future
developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time
for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forwardlooking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place
undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions.

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Week 3 Unit 3: SuccessFactors

Succession & Development

SuccessFactors Succession & Development

Experience a distinct business advantage

14%

200%

50%

increase in sales at
companies that extend
succession
management deep into
the organization1

more revenue per

employee at
companies with
high-quality
development
plans2

increased time to
productivity for
internal hires vs.
external hires3

50%

3x

20%

lower turnover among

high performing
employees at
companies with a
formalized succession
management process4

more effective at
achieving key
business
measures5

increase in employee
engagement and
retention with
enterprise-wide career
development
strategies6

1Cedar

Crestone HR Systems Survey, 2009. 22009 Talent Management Factbook, Bersin & Associates. July 2009. 3Mellon Learning Cruve Research Study, 2003.
42009 Talent Management Factbook, Bersin & Associates, July 2009. 5 Bersin & Associates. 6Global Wokrplace Study, Towers Watson, 2012.
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SuccessFactors Succession & Development

Lacking succession impacts business outcomes

Source: Bersin by Deloitte 2014

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SuccessFactors Succession & Development

Extending beyond the C-suite

Recruiting

Onboarding

Learning

Performance &
Goals

Compensation

Succession &
Development

SuccessFactors Succession & Development

Reporting & Analytics
Succession Management

Career & Development Planning

Calibration

Identify critical roles and highpotential employees

Perform company-wide talent
search
Visualize talent gaps
Assess bench strength
Create talent pools

Create development plans

Link development plans to competencies
Explore career interests with the career
worksheet
Define career paths
Perform role-readiness assessment

Compare employee potential with

performance across teams
Determine objective and accurate ratings
View trend of employee performance
over time

SuccessFactors Presentations

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Thank you

Contact information:
open@sap.com

 2015 SAP SE or an SAP affiliate company. All rights reserved.

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company.
SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate
company) in Germany and other countries. Please see http://global12.sap.com/corporate-en/legal/copyright/index.epx for additional trademark information and notices.
Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors.
National product specifications may vary.
These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP SE or its
affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP SE or SAP affiliate company products and
services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as
constituting an additional warranty.
In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop
or release any functionality mentioned therein. This document, or any related presentation, and SAP SEs or its affiliated companies strategy and possible future
developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time
for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forwardlooking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place
undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions.

2015 SAP SE or an SAP affiliate company. All rights reserved.

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Week 3 Unit 4: SuccessFactors

Learning Talent Development

SuccessFactors Learning Talent Development

Struggle to develop a learning culture
Employees
say their company

Executives
say their company

47%

Is capable of retaining and sharing institutional

knowledge

52%

45%

Has a culture of continuous learning

47%

51%

Has a formal mentoring program

52%

43%

Offers incentives for pursuing further education

41%

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SuccessFactors Learning Talent Development

Provide a path and develop skills for the future

51%
37%

We are more
merit-driven than
tenure-driven

Long-term loyalty
and retention is an
important part
of our talent
strategy

2015 SAP SE or an SAP affiliate company. All rights reserved.

31%

43%
When a senior
person leaves we
tend to fill the role
from within the
organization

We plan for
succession and
continuity in
key roles

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SuccessFactors Learning Talent Development

Learning product overview

Recruiting

Onboarding

Learning

Performance &
Goals

Compensation

Succession &
Development

Learning Management System

Content

Social Learning with SAP Jam

Formal, compliance-related training

Informal self-directed and social
learning
Mobile learning
Extended Enterprise

iContent Content as a Service

Open Content Network
SAP Workforce Performance
Builder*

Collaborative groups associated

with courses
Communities of practice
Networking and knowledge sharing

*Optional
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SuccessFactors Learning Talent Development

Why we use learning solutions

Talent Development

Motivate | Cultivate | Innovate

External Enablement

Enable Retain Profit

Compliance

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SuccessFactors Learning Talent Development

Leadership development
Increase agility, speed, and quality
Help employees meet goals
Improve succession readiness
Accelerate time to productivity
Develop new leaders

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SuccessFactors Learning Talent Development

Key capabilities
Learning analytics
Mobile learning (updated iPad experience)
Programs for continuous learning
Pace determined by student or schedule
Unlimited activities including SAP Jam groups
Quick Guides for how to on any topic
Simple for PC or iPhone
By anyone, for everyone

2015 SAP SE or an SAP affiliate company. All rights reserved.

Public

Thank you

Contact information:
open@sap.com

 2015 SAP SE or an SAP affiliate company. All rights reserved.

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company.
SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate
company) in Germany and other countries. Please see http://global12.sap.com/corporate-en/legal/copyright/index.epx for additional trademark information and notices.
Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors.
National product specifications may vary.
These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP SE or its
affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP SE or SAP affiliate company products and
services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as
constituting an additional warranty.
In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop
or release any functionality mentioned therein. This document, or any related presentation, and SAP SEs or its affiliated companies strategy and possible future
developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time
for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forwardlooking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place
undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions.

2015 SAP SE or an SAP affiliate company. All rights reserved.

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Week 3 Unit 5: SuccessFactors

Learning External Enablement

SuccessFactors Learning External Enablement

Why we use learning solutions

Talent Development

Motivate Cultivate Innovate

External Enablement

Enable Retain Profit

Compliance

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Regulate | Certify | Qualify

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SuccessFactors Learning External Enablement

Beyond employees
Brings learning to groups outside your
organization (beyond your employees)
Creates revenue-generating opportunities for
learning orgs
Retain customers, enable partners
Provides strong business case and ROI for
learning

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SuccessFactors Learning External Enablement

Key capabilities
Uniquely branded learning sites (themes)
Automated learning assignments
Assign learning catalogs to different audiences
Configurable marketing page per audience
SAP Jam groups for communities,
crowdsourcing, expert identification, and fast
video creation
Attract, develop, and retain networks with
promotions/contests
eCommerce: multi-currency and multiple
payment

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SuccessFactors Learning External Enablement

Compliance-related training: key capabilities
Automated learning assignments based
on nearly any criteria
Visibility into compliance training status and
activities
Comprehensive reporting with expanded
support for government requirements
Support for multi-part e-signatures
Support for FDA 21 CFR Part 11
Optional: validated LMS environment

2015 SAP SE or an SAP affiliate company. All rights reserved.

Public

Thank you

Contact information:
open@sap.com

 2015 SAP SE or an SAP affiliate company. All rights reserved.

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company.
SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate
company) in Germany and other countries. Please see http://global12.sap.com/corporate-en/legal/copyright/index.epx for additional trademark information and notices.
Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors.
National product specifications may vary.
These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP SE or its
affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP SE or SAP affiliate company products and
services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as
constituting an additional warranty.
In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop
or release any functionality mentioned therein. This document, or any related presentation, and SAP SEs or its affiliated companies strategy and possible future
developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time
for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forwardlooking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place
undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions.

2015 SAP SE or an SAP affiliate company. All rights reserved.

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Week 3 Unit 6: SuccessFactors

Learning Compliance

SuccessFactors Learning Compliance

Why we use learning solutions

Talent Development

Motivate Cultivate Innovate

External Enablement

Enable Retain Profit

Compliance

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Regulate Certify Qualify

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SuccessFactors Learning Compliance

Related training
Automate and assure
Minimize risk
Reduce administrative headaches
Ensure quality processes (QxP)
Enable ISO/manufacturing/sustainability
Meet government reporting requirements

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SuccessFactors Learning Compliance

Key capabilities
Automated learning assignments based
on nearly any criteria
Visibility into compliance training status and
activities
Comprehensive reporting with expanded
support for government requirements
Support for multi-part e-signatures
Support for FDA 21 CFR Part 11
Optional: validated LMS environment

2015 SAP SE or an SAP affiliate company. All rights reserved.

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Thank you

Contact information:
open@sap.com

 2015 SAP SE or an SAP affiliate company. All rights reserved.

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company.
SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate
company) in Germany and other countries. Please see http://global12.sap.com/corporate-en/legal/copyright/index.epx for additional trademark information and notices.
Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors.
National product specifications may vary.
These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP SE or its
affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP SE or SAP affiliate company products and
services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as
constituting an additional warranty.
In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop
or release any functionality mentioned therein. This document, or any related presentation, and SAP SEs or its affiliated companies strategy and possible future
developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time
for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forwardlooking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place
undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions.

2015 SAP SE or an SAP affiliate company. All rights reserved.

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