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Report No
A/91/072
Page No.
Audit Date(s)
AUDITED
SITE(S):
STANDARD:
CLIENT:
A/91/072
Page No.
The Quality Centre, 14 Telopea Avenue, Homebush West, NSW 2140, Australia
Clause
ISO
9001 & 2
4.1
4.2
4.3
4.4
4.5
4.6
4.7
4.8
4.9
4.10
4.11
4.12
4.13
4.14
4.15
4.16
4.17
4.18
4.19
4.20
Report No
Clause Title
Clause
Status
*
Audit Date(s)
Management Responsibility
Quality System
Contract Review
Design Control
Document & Data Control
Purchasing
Control of Customer Supplied Product
Product Identification & Traceability
Process Control
Inspection & Testing
Control of Insp., Measuring & Test Equip.
Inspection & Test Status
Control of Non-Conforming Product
Corrective & Preventive Action
Handl., Storage, Packag., Pres., & Delivery
Control of Quality Records
Control of Quality Audit
Training
Servicing
Statistical Techniques
* Clause Status:
S = Satisfactory,
Ma = Major,
Mi = Minor,
Comments :
Except for CAR no 99/01, 99/03, 99/05, 99/07, 99/10, all other CARs were closed before the Exit
Meeting. Completion dates have been provided for the CARs pending clearance.
FORM 5 AUDREP 1
Report No
A/91/072
Page No.
The Quality Centre, 14 Telopea Avenue, Homebush West, NSW 2140, Australia
Audit Date(s)
SUMMARY OF AUDIT
An Initial Audit of Quality System at Agrasen Engineering Industries Ltd. Jaipur. conducted on the
above date by International Standards Certifications in accordance with the requirements outlined in
ISO Standard 10011.1 and Standards Australia publication QS5. The purpose of the audit was to verify
compliance of the implemented system to the requirements of the company quality manual, associated
procedures and ISO 9002:1994.
Those present during the entry and exit meetings are identified on the attached attendance list.
The audit team observed that the Management and Personnel of Agrasen Engineering Industries Ltd.
jaipur were highly committed to the development of the quality system and appreciated the
opportunities for improvement initiated and that 5 out of a total of 10 CARs raised were closed before
closing of the audit. Corrective action completion dates have been provided for the balance 5 CARs.
The details of CARs raised are as follows:
4.1 Management Responsibility
The System does not ensure that
a)
The responsibility status ie primary, secondary responsibility of each function against the
requirement of ISO element is clearly documented.
b)
The responsibility of the Marketing Engineer is documented in one place in the QM instead of in
two places showing different responsibility.
4.2
Quality System
The System does not ensure that
Word like Critical used in Calibration procedure is clearly defined to
Provide a clear and same understanding of the procedure by Test
Engineer as well as H.O.D ( QCT)
4.5
FORM 5 AUDREP 1
Report No
A/91/0702
Page No.
Audit Date(s)
4.6 Purchasing.
The System does not ensure that
a)
A Master list of sub-contractor used for out side calibration of instrument and gauges is
maintained and controlled by the calibration section.
b)
Vendor evaluation from No. MAT/F/02 is completed properly for Vendor like Puja Engineers.
4.9
Process Control.
a) Customer complain of M/s. Renewal Energy Systems Ltd., Hydrabad is promptly recorded in the
Customer complaint register on receipt of letter from Customer on 18th Dec. 98 and also attended
with in the stipulated period as per procedure.
b)
The trend of increased Customer complaint i.e. Oct. 1, Nov. 0, Dec. 5, and Jan. 6 is seriously
viewed and also action initiated to avoid failure of transformer due to overloading by Customer
like DVB.
4.15
4.16
FORM 5 AUDREP 1
4.20
Report No
A/91/072
Page No.
Audit Date(s)
Statistical Techniques.
The System does not ensure that
Statistical analysis related to on -time delivery is done as mentioned in Q.M
CONCLUSION
The basics of the system were found to have been implemented. Future efforts will be required in
coming months to ensure the system development continues.
RECOMMENDATION
Based on the audit findings not being of Major non conformity, the Quality system of Agrasen
Engineering Industries Ltd. Jaipur is recommended for certification to ISO 9002:1994 under the
following provision:
The company should now develop a corrective action plan for those non conformities identified during
the audit. Verification of the corrective action plan will be undertaken within 6 months of issuing the
certification.
Team Leader
International Standards Certifications
FORM 5 AUDREP 1