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Information Systems

by Nova SBE.






First and Second

ECTS Credit


Course Taught
in English
Available for



Paulo Faroleiro

Course Aim


The Information Systems Course aim is to provide a broad however detailed

view about what is the IS/IT technology and organization in any small or large,
national or global corporation, and how can technology and IS be used as a
lever to promote the business in a global perspective. Focused on those who
will join large organizations but also on those entrepreneur that what to start
their own businesses and need a view on how the IS/IT can help them.

1. Understand the role of Information Technology and Information System in

the 2010 organizations, and how IS/IT can influence the organization
performance and be influenced by the organizational culture and people. How
can the student relate with IT or become a successful IS manager.

2. Understand what types of information systems exists, how can they support
the different businesses, business processes and decision makers. Discuss
the risks and benefits of service orientation and global/virtual computing
3. Understand and describe what is data, text, documents, information
systems, file systems, database systems, data warehouses, data marts, data
centers. Discuss how different enterprise content architecture and
management can influence successful operations and business, complying
with regulatory and legal requirements.
4. Understand and describe what are intranets, the internet, wireless, networks
and portals and collaboration. Discuss legal and ethical issues
5. Understand IT Security and Information Security, its objectives, functions
and financial value. Recognize symptoms of vulnerabilities, threats and
cybercrime. Describe defense principles for IS, networks, wireless, discussing

risks and benefits. Understand Internal Control issues and Fraud related
aspects and legislation. Describe Business Continuity a Disaster
Recovery methods.
6. Understand and describe B2B, B2C, e-business strategies and e-commerce
operations, it IS and supporting processes. Understand e-government
activities and public sector e commerce. Describe ethical and legal issues of ebusiness.
7. Understand mobile computing, the mobile finance services, mobile
shopping, entertaining, gaming, hospital, travel and advertising. Service based
and location based mobile services and commerce. Benefits for the extended
organization by using mobile technology.
8. Understand WEB 2.0 and business applications, social networking services
and online communities. Describe efficient business processes based on WEB
2.0. Evaluate effectiveness of social media strategies and tactics. Describe
internet evolution and how this impacts business environment.
9. Describe operational systems, manufacturing and production systems,
marketing and sales systems, accounting and finance systems and HR
systems and how they support management and decision making.
10. Understand how Enterprise systems support cross-functional processes
and multinational operations. Understand the need of ERP, SCM, CPFR, CRM
and KM systems.
11. Justify "need for BI", technologies and BI Business Case. Describe BI
architectures, data mining predictive analysis, dashs, scorecards, other
reporting tools. Understand value of data, text, WEB mining. Understand
management decision-making processes. Describe DSSs, benefits
and architectures. Look to the BI future, MI - Mobile Intelligence.
12. Describe IT Business alignment strategies and its value, reasons and
benefits. Identify importance, functions and challenges of IT Governance.
Describe an IT strategic planning process. Understand major types of
outsourcing, reasons, risks and benefits for doing it.
13. Understand BPM, BPM tools, SOA and relation with business agility and
process organization and optimization. Understand software architecture and
his relation with business process effectiveness and efficiency. Describe IT
project identification, justification and planning. Describe SDLC.
14. Understand IT environment concerns and how can IT and users can
practice and behave more green. Explain trade-offs related with conveniences
and competitive advantages. Permanent connectivity and life, business, safety
and social relations. Discuss major IT trends and forecasts.


1. Understanding Information Systems that Support Organizational

2. Data and Network Infrastructures
3. Web, Wireless and Social Media Strategies

4. Operational and Enterprise Systems and Processes

5. Managing IT, Business Processes and Social/Ecology responsibility



In-Theoretical Class Exercises (TGE 1..5): 20% of final grade (group)

In-Practical Class Exercises (PGE 1..3): 10% of final grade (group)
Project: 20% of final grade (group)
Final Exam: 50% of final grade (individual)