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communication
Forms
Meaning &
importance
Meaning
Medi
a
Communication means
to share
Forma
It is an exchange of
l
facts, idea, opinion,
view, emotion by
Importan
persons
ce
Growth in size &
multiple locations ofType
organization
s
Growth of trade
Upward
unions
Downward
Public relations
Horizontal
Growing importance
Crosswise
of human relations
Technological
advancement
Advances in
behavioral science
Process
Sender
Receiver
Encoding
Decoding
Message
Channel
Feedback
Verbal
Infor
mal
Disadvant
ages
Advanta
ges
Time-consuming
Not suitable for
immediate
feedback
Lack of human
touch
Fails to satisfy the
off the job
Effectiveness
Cover an ever
widening
distance
Tendency to
filter information
Satisfy the
people in
managerial
position
Type
s
Single
strand
Gossip
Probability
Cluster
Writt
en
Oral
Disadvant
ages
Advanta
Speedy
transmission
Feedback
value
Support to
other channels
Psychological
satisfaction
Kinesi
cs
Barriers
Noise
Lack of planning
Semantic problems
Cultural barriers
Wrong assumptions
Socio-psychological
Emotions
Selective perception
Filtering
Info. overload
Less credible
Does not carry
complete
knowledge
Spoil image of
the
organization
Nonverbal
Artifactu
Chronom
ics
Touc
h
Haptics
Paralangu
Proximi