Sneak Peek to Cloud PT

From DataCenter to the Cloud

Lisboa, December 2014

Rui Ribeiro

Consultant & Service Catalog Manager

rui-a-ribeiro@telecom.pt

CLOUD
Anything that involves delivering hosted
services over the Internet
NIST Cloud computing
is a model for enabling ubiquitous, convenient, ondemand network access to a shared pool of
configurable computing resources (e.g., networks,
servers, storage, applications, and services) that can be
rapidly provisioned and released with minimal
management effort or service provider interaction.

NIST National Institute of Standards and Technology

SERVICE MODEL
CUSTOMER

PROVIDER

Public Cloud

Private Cloud

Software as a Service
Platform as a Service

Infrastructure as a Service

TI Legacy

Housing; Hosting; DC; Servios Geridos

MAIN CHARACTERISTICS

TIME TO MARKET

SCALABILITY

QUALITY OF
SERVICE

TOTAL COST OF
OWNERSHIP

Accelerate introduction of new services and functions

Deploy new workloads
Full stack Resource Automation
Self Care and Self Provision capabilities using standard set of APIs
Architecture Simplification
Cross boundaries/limitations of traditional network solutions
No geographic restrictions (physical resilience, data replication)

Centralized control of resources

Holistic monitoring of services
Resource optimization on a global vs site-specific scale
Reduce OPEX
Reduce CAPEX
More cost-efficient services

HISTORY
Past

Yesterday

Dedicated hardware

Server Virtualization, multi-tenancy

Very high maintenance, storage

and cooling costs

Partial automation and self-care

Waste of resources due to low

utilization %
Complex architectures

Increase % of resource utilization

Energy consumption / environmental
Concerns

L2 scalability / extension

Proprietary and closed

environments

Bandwidth growth

Difficult integration

LAN/SAN Consolidation (?)

Today
No L2!
Open interfaces / APIs
Network Virtualized and
Software Defined
Storage Virtualized and
Software Defined
Hybrid User Experience

Geographic redundancy of
virtualized services

PAIN POINT!

ADVANTAGES
Control
Traditional IT pain points

Inefficiency

Agility

Choice

New IT pain points

Downtime

Inflexibility

Fear of Lock-In

Reduce Cost

Improve quality
of Service

Reduce Time-toMarket

Open &
Standard

Cloud Service
Provider
Economics

Cloud on
Your Terms

IT Services at
Business
Speed

Any App
Anywhere

TIME TO MARKET AT THE SPEED OF LIGHT

WEEKS

DAYS

MINUTES

Physical

Virtual

Cloud

2008

2012

2014

THE CHALLENGE!
How to differentiate?
THREATS

SHADOW IT
MEGA CLOUDS

SCALABILITY

SELF-CARE
INTEGRATION
QUALITY OF SERVICE

REQUIREMENTS

AUTOMATION

DISTRIBUITED SERVICES

MOBILITY

HYBRID ENVIRONMENTS

SOFTWARE IS KING

TRENDS

THERE ARE SOME TECHNICAL CHALLENGES AHEAD

WHERE THE R&D COMMUNITY CAN HELP
SECURITY AND
PRIVACY
One of the main challenge to
cloud computing continues to
be the security and privacy
concerns of corporations
thinking of adopting it.
Business data residing
outside companies facilities
raises serious concerns.
Mitigating those risks with
high-end security systems
and convincing the market if
the safeness of the cloud
model continues to be a
challenge.

INTEROPERABILITY
AND PORTABILITY
Businesses should have the
ability to hop in and out of
the cloud whenever they
want, as well as have the
capability to change
providers, without any type
of lock-in period.
In this sense, cloud
computing services should
have the capability to easily
implement hybrid cloud
environments integrating
public, private and onpremises IT.

STANDARDIZATION
AND AUTOMATION
The cloud computing market
is highly dynamic and
competitive, with a major
presence of big players like
Amazon Web Services,
Google and Microsoft that
are constantly deploying new
features and cutting prices.
The ability to be fast & simple
in every step of the customer
experience journey is crucial
to compete in this market.
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PT and R&D

OUR EVOLUTION!
PTs TECHNOLOGY KEY MILESTONES
Non-exhaustive

Set-10

Fev-11

Mai-11

Jun-11

Nov-12

PT Cloud Strategy
Announcement

Data Center Covilh

Construction
Announcement

Launch of
SmartCloudPT

PT Microsoft
Partnership
and launch of Office 365

PT SAP
Partnership
and launch of
SAP HANA

Set-13

Jan-14

Inauguration of Data Creation of PT Cloud &

Center Covilh
DCs Unit

STRATEGY FOR SERVER VIRTUALIZATION

Virtualization Maturity

Ready to support workload critical

missions;
Data bases are virtualized in a common
manner;
There are no constrains related to size or
capacity of the virtual machines.

Source: Info-Tech Research Group

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ALL IN ONE!
Fibra (FTTH) 4G, 3G, 2G

Wi-Fi

Backbone iP/ MPLS

Data Centers

CLOUD STACK

CLIENT

CLOUD SOLUTIONS AND PORTFOLIO

IT CLIENT MANAGEMENT

MANAGEMENT

IT MANAGEMENT SYSTEMS
ORCHESTRATION AND PROVISIONG
AUTOMATION

LOGICAL

SERVERS AND STORAGE VIRTUALIZATION

NETWORK

PHYSICAL

DATA CENTER

SECURITY

NEXT GENERATION DATA CENTER IN COVILH

HIGH SCALABILITY
State-of-the-art IT rooms,
with 520m2 each
Up to a12,000 m2 total in IT
rooms area
Capacity to more than 50,000
servers
30 petabytes of storage
capacity
100 Gbps with high resilient
communication

HIGH LEVELS OF PHYSICAL

SECURITY
Different levels physical
security: exterior perimeter,
support buildings, technical
building and Data Centre
Leading edge access control
system and supervision 24/7
HD Video surveillance with
intelligent analytics and
thermal cameras
Building pillars set back 7.5m

SUSTAINABILITY AT THE CORE

Awarded with LEED certificate
for DC sustainability
At the top 6% efficiency level
worldwide (1,25 PUE)
1600 solar panels provide
30% of Administrative building
needs
Free Cooling 99% of the year

CERTIFICATIONS IN DC/IT
SERVICES
DC Tier III Uptime Institute
Certified

PTs IT services are ISO 20000

and ISO 27001 certified
Quality Management System
ISO 9001

17

PORTFOLIO: PTS B2B OFFERING

DATA CENTER
SERVICES

NETWORK AND
SECURITY SERVICES

MANAGED
SERVICES

DATA CENTER &

IT SERVICES

PTs extensive cloud

service portfolio was
awarded best cloud
offering in Europe in
2013 by EuroCloud

VIRTUAL DESKTOPS
VIRTUAL SERVERS

SAP IN THE CLOUD

FILE SYNC & SHARE

BIG DATA AND

ANALYTICS

COLLABORATION &
MOBILITY (EMAIL&
ONLINE PRESENCE)

CORE CLOUD
PORTFOLIO

E-HEALTH

COMPLEX SAAS
SOLUTIONS

SMART CITIES

ENHANCED CLOUD
PORTFOLIO

VERTICAL VALUE
ADDED SOLUTIONS

CRM AND BUSINESS

MANAGEMENT SAAS
SOLUTIONS

>>
LONG TAIL CLOUD
MARKETPLACE

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ARCHITECTURE

Delivery
simple &
fast

POD Concept
virtualized and agnostic

Fiability
and
Quality

Automatio
n

Framework
CLOUDPT
Open Platform
Scalability

Optimizatio
n

HOW WE BUILD?
INTERNO

EXTERNO

Produo

ADM/Backup

x3

HIGH AVAILABILITY

SCALABILITY

x1
1GbE

x1

1GbE

x3

x3
1GbE

1GbE

x3
1GbE

1GbE

10GbE
10GbE

x8

PERFORMANCE
SECURE

10GbE
x8

10GbE
x8

x8

01

02

03

04

05

06

07

08

09

10

11

12

13

14

15

16
4GbFC
x8

4GbFC

4GbFC
x8

4GbFC
x8

x8

4GbFC

4GbFC

4GbFC

4GbFC

Storage A

Storage B

SCALABILITY
Point of Delivery (POD) Concept
Basic Architectural Unit
Mesh topologies (multiple connections between switches)
Optimizes latency and bandwidth
EAST <-> WEST (server-to-server)
Network scalability to support large number of servers

NETWORKING LOGICAL ARCHITECTURE

A infraestrutura CloudPT assenta numa stack de acesso, agregao e CORE com alta
disponibilidade e com a totalidade de servios necessrios para garantir o servio ao cliente

22

NETWORKING ARCHITECTURE - Internet + VPNIP

Uma das vantagens que a PT enderea junto dos clients, so as ligaes com QoS e segurana
com uma rede privada para o cliente (VPNIP)

23

ORCHESTRATION: CLOUD ARCHITECTURE LAYERS

Presentation Layer
Portals

Integration

Store front

Selfcare Portal

Provider Portals

Public API

Business Process
Cloud Broker

Framework

Management Services
Orchestrator Layer
Parallels Operations and
Business Automation

DynamicIT

Integration
Service
Platforms

Dynamic IT APIs

Openstack

Legacy Systems

Provisioning Services

Parallels APIs (APS)

Service Platform Layer

24

HYBRID CLOUD ARCHITECTURE

Main characteristics:
Integration with clientes data
center (hybrid cloud model)
Integration with global clouds
(AWS, Microsoft, Cisco, HP, ...)
Intercontinental geographical
distribution
Private network and management
portal
Local and multi-geographical
redundancy
Modular and scalable architecture
Adaptation to local specificities

Illustration

Hypervisor

SDN

SDN Layer

Data Center Network BUS

Customer
Network

25

OPERATIONS CENTERS FOR SERVICE DELIVERY

NETWORK
OPERATION CENTRE

SECURITY
OPERATION CENTRE

TECHNOLOGY
OPERATION CENTRE

Close supervision of

Pro-active monitoring of
Security threats and certified
mitigation processes

Holistic approach to system

monitoring

network outages and

large customer networks

END-TO-END SERVICE ASSURANCE

26

SECURITY SERVICE STACK

Security Stack

Partners/Suppliers
IPS

Checkpoint

DDoS Protection

Allot

Bandwith Management

Allot

Firewall

Cisco, Checkpoint, Fortinet, Pfsense

WAF

Imperva, Fortinet

Content Filtering

Zscaler

Anti-Spam/Anti-Virus

Anubis, McAfee, Symantec

SOC Integration

Archsight

Screen Shots

Checkpoint
27

DIGITALIZATION AND VIRTUALIZATION OF CONTENT IS CREATING THE

NEED FOR CLOUD SOLUTION OF VARIOUS TYPES
PT IS BETTING BIG ON THIS MARKET AND HAS A SOLID CLOUD AND DATA CENTER
VALUE PROPOSITION FOR CONSUMERS AND CORPORATIONS

FROM THE ENGINEERING STANDPOINT THERE IS A COMPLEX CLOUD STACK WHICH RANGES
FROM DATA CENTER TO IT CLIENT MANAGEMENT SYSTEMS, PASSING BY NETWORK,
VIRTUALIZATION, ORCHESTRATION AND SECURITY COMPONENTS (AMONGST OTHERS)

28

Thank You
Lisboa, December 2014

Rui Ribeiro

Consultant & Service Catalog Manager

rui-a-ribeiro@telecom.pt
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