Alfarsi 1

Nasser Alfarsi
Melissa Ford
English Comp 1
10 Mar. 2016
Shopping
Kourouthanassis, Panos E., and George M. Giaglis. "Shopping in the 21st Century: Embedding
Technology in the Retail Arena." Consumer Driven Electronic Transformation: 227-39.
Print.
The traditional retail process has become faster with the emergence of newer
technologies like wireless networks and Radio frequency identification (RFID). This
article summarizes the impact of improving technology on the shopping trends these
days. The improving technology has made the processes like order management,
procurement, inventory management and demand forecasting much better. Now the
retail sector stakeholders can respond to personalized needs more promptly. The
optimized processes caused decrease in cost and increase in savings, this has resulted in
overall improved satisfaction of customer. Customer satisfaction always remained the
main objective for the retaill sector in the past decade. This article explains that the
customer satisfaction always remained the main objective of retail sector.
Wan, Yun, Makoto Nakayama, and Norma Sutcliffe. "The Impact of Age and Shopping
Experiences on the Classification of Search, Experience, and Credence Goods in Online
Shopping." Information Systems and E-Business Management Inf Syst E-Bus Manage
10.1 (2010): 135-48. Print.

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This article discusses the effect of age and consumers Web shopping experience
on the search, experience and credence (SEC) ratings of the products in online shopping.
The survey is performed on 549 costumers, the article researches the uncertainty of
product quality on things like credence goods, experience and six searches. The web
consumers shopping experience and age are the significant factors as determined by the
ANOVA. The article discusses that there is a generation gap for experience goods. The
search goods are not influenced by the Web shopping experience, it is required only for
experienced and credence goods.
Khalifa, Mohamed, and Vanessa Liu. "Online Consumer Retention: Contingent Effects of Online
Shopping Habit and Online Shopping Experience." European Journal of Information
Systems Eur J Inf Syst 16.6 (2007): 780-92. Print.
This article discusses the development of the information systems continuance
model for online shopping. It uses a contingency theory which accounts for the role of
online shopping experience. It is found that online shopping experience and online
shopping habit influence the repurchase intention similarly. Both posses positive
mediated effects using satisfaction and intention of repurchase. The survey is conducted
on 122 online customers, their opinion provide a strong support background for this
research model. This article also explores the information regarding transaction
efficiency, convenience, security, after sales service and security. A contingency theory is
established using theoretical and practical implications, this theory explains online
customer retention and guidelines for development of customer relationship management
initiatives.

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Lin, Hsin-Hui. "Gender Differences in the Linkage of Online Patronage Behavior with TV-andonline Shopping Values." Serv Bus Service Business 5.4 (2011): 295-312. Print.
This article discusses the gender differences in the linkage of online patronage
behavior. This research is carried out with multi-channel shopping values in context of
TV and online retailing. The survey is conducted with 226 people in Taiwan; these
people are tested against the research model. In this context the Partial Least Squares
(PLS) approach is used. After collecting the data and drawing conclusion it is found that
consumer online patronage intention is indirectly effected through the utilitarian and
hedonic TV shopping values. The online counterparts are also affected by both utilitarian
and hedonic shopping values, this effect is much more pronounced for men as compared
to women. This article provides interesting information regarding multi-channel retail
service.
Ward, Michaeal. Will Online Shopping Compete More with Traditional Retailing or Catalog
Shopping. Kluwer Academic Publishers 2001: 103-117. Print.
This article explores the substitution behavior of customer for three distribution
channels which are catalog shopping, traditional retail and online shopping. This paper
develops a model of consumer transactions, in which the choice of distribution channel
depends on consumer investments in shopping human capital. The customers whom
investments are spread to multiple channels have chances of lower transaction costs. The
model predicts that even if the investments are not measured, they predicts a component
of residual terms and regression model, these terms predict the choice of distribution
channel. The GVU Centers survey data is utilized for channel selection of various

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products categories, the results imply that the consumers consider online shopping and
catalog shopping as more favored choices.

Ding, Yu, and Huapu Lu. "The Interactions between Online Shopping and Personal Activity
Travel Behavior: An Analysis with a GPS-based Activity Travel Diary." Transportation
(2015). Web.
These days the use of internet has become more widespread than ever, the ecommerce is becoming popular day by day. Countries like China have more influence of
online shopping than any other countries. This article collects data from a GPS based
activity travel diary in Shangdi area of Beijing and finds the relationship among online
shopping, instore shopping and other dimensions of activity travel behavior using a
structural equation modeling framework. It is concluded from the observations that online
buying frequencies have positive effects on the frequencies of both online searching and
in-store shopping. It is also found that the regular online purchasers are inclined for in
store shopping only on weekends. The online buying has a negative effect on the leisure
activities, online shopping may tend to reduce the number of out of home leisure trips.
Chou, Shih-Wei, and Chia-Shiang Hsu. "Understanding Online Repurchase Intention: Social
Exchange Theory and Shopping Habit." Information Systems and E-Business
Management Inf Syst E-Bus Manage 14.1 (2015): 19-45. Web.
Online shopping success is dependent on customers retention, this article
proposes a model for both the social exchange theory and IS use theory. The social
exchange theory can be linked with emotional evaluation and rational evaluation. Online
repurchase can be thought as post-adoption phenomenon of IS use which includes

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believes perceptions and intentions of user. In this article the data is collected from 469
Online customers. It is concluded that the shopping habit increases the influence of
emotional evaluation on continuance intentions. This study is different from other
researches because it uses the integration of social exchange and IS use.

Alsawaf, Mohammad Anas, and Aminah Jatoi. "Shopping for Nutrition-based Complementary
and Alternative Medicine on the Internet: How Much Money Might Cancer Patients Be
Spending Online?" Journal of Cancer Education J Canc Educ 22.3 (2007): 174-76. Web.

This article investigates a patient simulation exercise, in which the internet was
suffered for nutrition-based therapies. The focus of this article is to find out the amount of
money cancer patients are spending online for nutrition based alternative and
complementary medicine therapies. The costs for each agent are determined on monthly
basis, the agents who have clinical evidence of efficacy are excluded in this research. A
search is performed on 2500 websites and related pages to find out the 16 different
products, the costs for these products ranged from 4 to 263 dollars. It is found that the
median cost of a single agent is 27 dollars per month. The study highlights the need for a
healthy discussion with cancer patients to make them aware of nutrition based
complementary and alternative medicines.

Fairlie, Robin. "Tesco.com: Defining the Online Shopping Experience for the UK Consumer."
Interactive Marketing J Direct Data Digit Mark Pract 5.4 (2004): 373-77. Web.

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This article records the areas of challenges in Online Shopping like recruitment,
retention, and conversion, distribution, modeling and measuring. The ways in which each
challenge was faced and results in each area are found. Tesco.com is not the UKs
number one online shopping site yet, it is in competition with Amazon.com. This
research article focuses on the recent performance of Tescos successful online business.
Tesco.com is nearer to become the UKs dominating grocery shopping market, it has 65
percent market share, at a profit which is in a process to become a worldwide
phenomenon.

Kim, Jin Baek. "An Empirical Study on Consumer First Purchase Intention in Online Shopping:
Integrating Initial Trust and TAM." Electronic Commerce Research Electron Commer
Res 12.2 (2012): 125-50. Web.
This article establish an integrated model of TAM and initial trust, the intentions
of this research are to understand the first purchase mechanism in online shopping. The
initial trust bases like structural assurance and company reputation influence the initial
trust beliefs and analysis results. The consumer attitude indirectly influences the first
purchase intention. According to the TAM constructs the usage attitude of online
shopping systems is influence only by the perceived usefulness. The perceived use of
ease is considered as a basic requirement for system design in case of online customers.
The article highlights the linkage between the time of first purchase and the time of belief
formation. A relationship between intention and belief is better understood when it is
mediated by attitude.

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Ma, Mengli, and Rui Ma. "The Factors Affecting the Attitude of University Students towards
Online Shopping." Advances in Intelligent and Soft Computing Advances in Electronic
Commerce, Web Application and Communication (2012): 511-15. Web.
These days the online shopping is becoming more popular among University
students, this article explores the trends and behaviors of University students for online
shopping, this article provides interesting information to the companies which have
intentions of e-commerce with university students. The factors which affect the trends of
online shopping among university students are website construction, price, safety and
quality of products. The data is collected through the self-helped questionnaires and
variation analysis. The hypothesis is analyzed with the help of coefficient analysis and
independent sample t-test. The analysis results show the factors of major perceived
safety, website construction and price of products have a major influence on the students
purchase behaviors.

Wang, Saifang. "A Dynamic Model of Trust in Online Shopping." Communications in Computer
and Information Science Emerging Research in Artificial Intelligence and Computational
Intelligence (2012): 296-303. Web.
This paper explores the concept of research in Online Shopping, the major factors
affecting the trust in online shopping are highlighted. A dynamic mode of trust is
developed in this paper. This paper is written in the context of Chinese online shopping
environment. It is concluded that the trust I Online shopping is a dynamic model it is not

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static. The Websites and E-vendors can create a trusted and long-term relationship with
the customer by creating higher customer values.

Ozok, A. Ant, and June Wei. "An Empirical Comparison of Consumer Usability Preferences in
Online Shopping Using Stationary And mobile Devices: Results from a College Student
Population." Electronic Commerce Research Electron Commer Res 10.2 (2010): 111-37.
Web.
This articles determines the differences in the user preferences between the
mobile and electronic commerce, a survey is conducted on 25 items. The basic focus is
on one hundred and eighteen college students. These students are involved in online
shopping regularly and have experience in mobile devices. The Mobile Commerce
Comparison Survey (MCCS) leads to four comparison factors including interface
features, human-factors related, product-related factor and service related factor. It is
concluded that the usability issues are the governing factor behind m-commerce. MCommerce is found to be a shopping medium complementary to classic E-Commerce.

Mohammed, Bandar, Malek Mouhoub, and Eisa Alanazi. "Combining Constrained CP-Nets and
Quantitative Preferences for Online Shopping." Current Approaches in Applied Artificial
Intelligence Lecture Notes in Computer Science (2015): 702-11. Web.
This work develops a CP-Net model to quantitative constraints and integrates to
the already developed online shopping model. This new model takes a set of constraints
and preferences expressing the desires and requirements of user, it returns a set of
outcomes provided in the form of a list, this list contains different suggestions. The list is

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than sorted according to the preferences of user, the efficiency of the proposed model is
evaluated and returned. The conclusion are drawn that the response time is acceptable if
the number of attributes are of manageable sizes.

Sun, Hongyi, Wenbin Ni, and Zhiqiang Wang. "A Consumption System Model Integrating
Quality, Satisfaction and Behavioral Intentions in Online Shopping." Information
Technology and Management Inf Technol Manag (2015). Web.
The consumption system is based on two pillars, one is the structure element and
the other is the transaction process. In this article a consumption model is developed and
tested, it includes both the products and e-service elements. The online and offline stages
of transaction process are also analyzed. This research dischotomizes perceived product
quality into online perceived product quality and offline perceived product quality. Four
dimensions of E-service quality integral are proposed. The model developed links
onPPQ, offPPQ, e-service quality and behavioral values. The data for this research is
collected from 260 University students, these students are experienced in online
purchasing. The simultaneous and temporal effects of Online shopping are considered in
this model.

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