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12PerformanceAppraisalBestPractices
HRManagement
byStephenBruce,PhD,PHR
Sunday,April22nd,2012
Performanceappraisalsareperhapsthebestwaytonotonlyletyouremployeeknowhowshesdoing,butalsotoget
feedbackabouthowyourorganizationisdoing,whetheryouremployeesarecommittedtoyourgoals,andwhatyou
candotoimprovemorale.Aperformanceappraisalthatismutuallybeneficialtobothanemployeeandan
organizationrequiresaneffectivestrategyandstartswithpreparation.
OvertimePrimer
Thenewovertime
regulationsgointoeffect
thisyear.Areyouready?
Learnaboutkeychanges
andgetahandyflowchart
tohelpyoudetermine
exemptionstatusunderthe
FLSA.
Performanceappraisalsareperhapsthebestwaytonotonly
letyouremployeeknowhowshesdoing,butalsotoget
feedbackabouthowyourorganizationisdoing,whetheryour
employeesarecommittedtoyourgoals,andwhatyoucando
toimprovemorale.performanceappraisalsthataremutually
beneficialtoboththeemployeeandtheorganizationrequires
aneffectivestrategyandstartswithpreparation.
Itscrucialforyoutohaveasolidperformancereviewplanin
placefromstarttofinishsoyoucanavoidstress,engageyour
employees,andincreaseproductivity.InaBLRwebinartitled
StressFreePerformanceAppraisals:IncreaseProductivity,
EngageEmployees,andRetainTopTalent,Sharon
Armstrongoutlinedsomeperformanceappraisalbest
practicestohelpemployershonetheprocessandgetthemost
benefit.
12PerformanceAppraisalandPerformanceManagementBestPractices
1.ThinkofPerformanceManagementasanentiresystem,startingininterviewswithpotentialemployeesand
continuingthroughorientation,training,coachingandcounseling,andrecognizingpeakperformance.
2.Stopcommunicatingaboutperformanceappraisalsandperformancemanagementasifitismerelyanannual
event.Theonlyannualpartofitissalaryactionand/orfilingforms.Thinkoftheperformanceappraisalasan
ongoingworkplaceconversation.
3.Trainmanagersandemployeesongivingandreceivingpositiveandnegativefeedbackonanongoingbasis.
4.Holdmanagersaccountableforhavingongoingconversationsaroundworkandgoals.
5.Activelyseektoalignindividualgoalswithorganizationalgoals.
6.Encourageemployeeparticipationandownershipintheperformanceappraisalprocess.Createanenvironment
wheretogetherthemanagerandemployeecanquestion,challengeanddiscussgoalsandobjectivestogain
clarity.
ConnectWithUs
7.Usetheperformancemanagementsystem,Armstrongadvised,tolinkwiththeorganizationsvalues."Values
shouldbereflectedintheorganizationscorecompetenciesandtheyshouldshowupininterviewingaswellasin
performanceappraisals."
8.Linktheperformancemanagementsystemwithretention,development,andsuccessionplanninginitiatives.This
linkageexplainswhyspecificpeopleadvance.
9.Getsupportattheseniorlevel."Ifyoudonthavesupportattheseniorlevel,"Armstrongnoted,
"yourenotgoingtohavearobust,effectiveperformancemanagementsystem...ifyouwantaworldclass
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12PerformanceAppraisalBestPracticesHRDailyAdvisor
performancemanagementsystemthatreallydoesretaintalentandincreaseproductivity,youvegottogetthec
suiteonboardandtheyvegottotalkitandwalkit."
10.Openlycommunicatetoallemployeeshowyourcompensationsystemworks.Ifmeritpoolsaverage2to3percent
annually,forexample,leteveryoneknowthis.Manageexpectationsaroundannualincreasestocontroltherumor
millandmisinformation.
11.Wherepossible,haveasecondlevelreviewofperformanceappraisals,eitherbyHRorsecondtiermanagement.
12.Understandthelegalpitfallsassociatedwithperformancemanagement,suchaspenalizingemployeesfortaking
legallyprotectedleave(e.g.,FMLAleave),andallowingunlawfulbiastoinfectperformanceappraisals.
SharonArmstronghasmorethan20yearsofexperienceasahumanresourcesconsultant,trainer,andcareer
counselor.Sincelaunchingherownconsultingbusinessin1998,SharonArmstrongandAssociates,shehas
consultedwithmanylargecorporations,smallbusinesses,andindividuals.
Tags:feedbackPerformancePerformanceappraisalsSharonArmstrong
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thissoundagreatexperiencefocusedonapracticalviewperformingappraisalsareimportantandmotivational.
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3.Pingback:Feedbacktechniquesthatwillmakeyouremployeeslisten
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