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2, Riico Kukas

Jaipur
India
303101
TEL + 91 142 642 00 00
FAX + 91 142 642 00 11

Industrial Training
Report
B Y *********
*********

ABOUT FAIRMONT JAIPUR

Jaipur, the Pink City and the stunning capital of the Indian state of
Rajasthan, is a hub for tourists and visitors from all over the world, looking
to explore and discover a history that is rich and vibrant even today,
evident in the city's breathtaking forts and palaces. Tranquil gardens and
broad avenues, which were painted pink in 1876 to welcome the Prince of
Wales, add to the historic charm and rich culture of this unforgettable city.
Fairmont Jaipur is an ode to the pink city through awe inspiring
architecture and decor, inspired by the Mughal dynasty and Royal Rajputs
of yore. This luxury Jaipur hotel is nestled amongst the majestic Aravalli
hills, all 199 rooms and suites are elegantly appointed, to reflect a perfect
blend of traditional Rajasthani dcor and modern amenities.
The opulent accommodation is complemented with an array of eclectic
dining options, from the vibrant and energetic Zoya, all day dining
restaurant, with a special emphasis on authentic Rajasthani cuisine, the
regal Zarin, which celebrates the fusion of Indian and Persian cuisine, the
charming Anjum, where Fairmont's internationally celebrated tea drinking
culture comes to India with an exciting local twist, to the elegant Aza,
our library bar for a quiet evening of aperitifs and signature cocktails, to
the spectacular rooftop restaurant Asmaa, which offers Raj Era cuisine.
Fairmont
Jaipur
offers
a
multitude
of
outdoor
activities
and excursions ranging from exhilarating hot air ballooning, adventurous
mountaineering at the Aravalli hills, unforgettable elephant picnics,
antique shopping in the bustling markets, tours to world famous ancient
forts and palaces and customised visits to an authentic Indian village,
nearby.
Conduct business affairs at a location that is unique and unparalleled in
beauty and charm. This Jaipur 5 star hotel has a dedicated convention
centre, ideal for premier product launches, gala dinners or grand
weddings. With spacious lawns complementing the citys largest
convention hall and ably supported with five individually styled, state-ofthe-art meeting rooms, Fairmont Jaipur encompasses the best of leisure
and business, immersed in an atmosphere of tranquillity and elegance.

ACCOMODATION OVERVIEW

Fairmont Jaipur is truly a royal destination. Built in the tradition of the


regions grand Mughal palaces, this majestic hotel offers the best in
modern amenities and is perfectly complemented with the rich heritage of
Rajasthan in the design and attention to detail on display in each of
the 199 guest rooms. All rooms and suites are meticulously decorated,
featuring timber doors, private foyers, vaulted ceilings, and a minimum of
51 square metres of space as well as such modern conveniences as large
soaker tubs, lush bed linens, 40 plasma televisions, and wireless highspeed Internet access.

Guest Rooms at Fairmont Jaipur are bespoke residences that exude classic
heritage influences with four poster beds, camel bone inlaid furniture,
walk-in bathrooms with the distinct pink city stone bath tubs, Mughal
styled low seating day beds and discreet arched windows that overlook
the Aravalli hills. Understated yet opulent at the same time, the beauty of
the rooms however lies in the intimate details such as the traditional
companion and confidante of royalty, the parrot, mascot of Fairmont
Jaipur, is perched right next to the bed in every room and adds a touch of
playful romance to the royal chamber ambiance.

Private, exclusive and always at your service the Fairmont Gold floor is
an oasis of luxury in the hotel, a service extended only to select few.The

Fairmont Gold Floor, the brands exclusive hotel within a hotel which
features access to the Fairmont Gold Lounge with personalized
service and luxuries such as an intimate lounge area that serves afternoon
tea, evening canaps and a wide choice of drinks and beverages. The
lounge service also extends to the very private terrace where you can
indulge in light snacks over intimate conversations set against the
magnificent vistas of the Aravalli hills.

FAIRMONT ROOM
Room Size: 549 sq.ft. to 581
sq.ft. / 51 sq.m to 54 sq.m
Bed Type: One King or two
Double beds
View: City or Garden view

FAIRMONT GOLD ROOM


Room Size: 51 sq.m to 54 sq.m
/ 549 sq.ft. to 581 sq.ft.
Bed Type: One King or two
Double beds
View: City, courtyard or hill
views

FAIRMONT SIGNATURE ROOM

Room Size: 51 sq.m to 54 sq.m


/ 549 sq.ft. to 581 sq.ft.
Bed Type: One King or two
Double beds
View: Open hills with views of
the spa and pool in the
foreground.

FAIRMONT SUITE
Room Size: 109 sq.m / 1173
sq.ft.
Bed Type: One King bed
Location: 4th floor & 5th
FloorView: Aravali Hills

Room Amenities
Each of our 199 well appointed rooms in Jaipur offer the following
amenities:

Air-conditioning with individual climate control

Alarm clock

Cable television

Flat Screen 40 Inch Stereo Plasma Television

IP Telephone / Cordless Phone / Voice-mail

Refreshment Centre

Complimentary Coffee / Tea Facility

High Speed Broadband Internet Access / WIFI Access

In-room Personal Safe

Hairdryer Bathrobe & Slippers

Iron & Ironing Board

Daily newspapers

DINING OVERVIEW

From Royal Rajasthani cuisine and Mediterranean-inspired


dishes, to champagne cocktails and the citys largest chocolate
buffet, the variety of culinary diversions found at this Rajasthan
hotel is truly astounding. Guests can savour the delights of the
finest International cuisine at ZOYA which also prides in offering
a dedicated menu featuring authentic Rajasthani cuisine, or
lounge in the elegant AZA Library bar serving signature
cocktails & delectable tid bits. ANJUM brings to India, the well
known Fairmont culture of tea drinking, with an Indian twist
offering specialty teas, homemade pastries, cookies and
cakes and unparallel views of the distant hills. ZARIN
(opening in 2014) is the hotel's signature Mughal cuisine
inspired restaurant, complete with a King's Bazaar, where
diners can embark on an unforgettable culinary journey,
reminiscent of the Royal Indian kitchens of
yore. Exquisite surroundings, boasting sophisticated dcor,
guest-centric services and emphasis on the finest and freshest
of ingredients makes dining at Fairmont Jaipur truly memorable.

F&B OUTLETS:

Anjum

THE TEA LOUNGE AND DAY BAR


Hours of operation: Monday to Sunday:
11:00 a.m. to 8:00 p.m.
Dress code: casual

AZA

THE LIBRARY BAR

Hours of Operation
Monday to Sunday: 17:00 hrs to 23:00 hrs
Happy hours: 18:00 hrs to 19:30 hrs
Dress Code
Smart Casual, elegant & refined evening
attire

Cigar Diwan
HOURS

OF

OPERATION

Monday to Sunday: 12:00 p.m. 12:00 a.m.


DRESS CODE
Smart Casual, elegant and refined evening attire

In-Room Dining
24 hours
Zarin
INDO-PERSIAN RESTAURANT
(SPECALITY RESTAURANT)

HOURS

OF

O PERATION

Zarin is located on the lobby level of


Fairmont Jaipur is open daily (except
Mondays) for dinner from 7 p.m. 11:30
p.m.
DRESS CODE
Smart Casual

Zoya

ALL DAY DINING RESTAURANT


HOURS

OF

O PERATION

Monday to Sunday: 6:30 a.m to 11:00 p.m.


Breakfast: 07:00 am to 10.30am
Lunch 12:00pm to 15:00hrs (Buffet and/or a la carte)
Dinner: 19:00hrs to 23:00 hrs (last orders at 22:45hrs)
D RESS CODE
Casual

BANQUET VENUES AT FAIRMONT JAIPUR

Grand Ballroom - Bedecked with the splendour of rich royal blue


upholstery, breathtaking chandeliers and grandiose doorways, the Grand
Ballroom at Fairmont Jaipur is a venue that can impress and awe nearly
1500 guests at one event. Ideal for large gatherings such as corporate
dos, high fashion events, literary festivals and weddings etc, the Grand
Ballroom is stunning as it is stylish and adds a level of elegant
sophistication to any event.
The Grand Staircase offers a royal entrance to the magnificent Grand
Ballroom. Graced by crystal chandeliers, the Grand Ballroom recreates the
grandeur of a stately mansion for major social, corporate and lifestyle
events.
Avi & Sulekh - Basking in abundant natural light thanks to large windows
overlooking the lush Saheliyon ki Baadi (lawns and gazebos), these
venues are ideal for smaller meetings or get togethers, and can
accommodate upto 150 people each.
Sohalia - For a more intimate group, Sohalia with its rich dark wooden
panelling creates a distinguished look of a corporate meeting room and is
ideal for presentations, meetings or discussion panels. In a boardroom
style setting this room can take 12 people.

Adhira, Yamir, Maira & Hela - Each of these rooms faces the sprawling
lawns of the convention area and is well lit by natural light. With a
capacity for 40-50 people each, these meeting rooms are perfect for
trainings, workshops, meetings or family functions.

CAPACITY CHART

Dimensions
(ft)

Sq (ft)

Height
(ft)

The Grand
Ballroom
Vruti Ballroom

149 x 72

10678

33

40 x 72

3504

33

Viti Ballroom

101 x 72

7223

33

Avi

55 x 42

2347

13

Sulek

55 x 33

1017

13

Sohalia

24 x 17

409

16

Maira

23 x 19

442

13

Yamir

24 x 19

442

13

Adhira

23 x 23

522

13

Hela

28 x 20

583

13

Lawns

174 x 60

10498

TRAINING OVERVIEW
DEPARTMENT:

F&B Service

POSITION: Trainee
REPORT TO: Supervisor
I trained in F&B Service department at THE FAIRMONT
JAIPUR for 45 days. In f&b service i worked in three sub
departments and they were:
RESTAURANT (ZOYA)- WEEK:1 TO WEEK:3
BANQUETS- WEEK:4 To WEEK:6
The first day of my training started with orientation in which we
were familiarized with the mission statement of the hotel and
after our formalities in HR I was taken for a show round of the
hotel and was introduced to all the departmental heads of the
hotel. After this I was taken to the uniform room where I got my
uniform and the locker keys and the first day came to an end.
The next day I was sent to their main restaurant ZOYA that is
the all day dining restaurant of the hotel. I worked in ZOYA for
three weeks where I was assigned various duties like back area
cleaning, turn down service, restaurant setup, cover setup.
After a few days my performance and hard work was paid off as
I was assigned as the host for a few days. I was eventually
allowed to take orders and then explained what all happens in
closing of a restaurant. We also used to have various trainings
sessions for eg: cocktails & mocktails sessions then we had
some service sequences etc.

After the first three weeks I was shifted to the banquet


department as it was the wedding season in Rajasthan and due
to this the banquet department was in a lot of pressure. I had a
very different experience there because of the odd shift timings
and long working hours but I got to learn a lot like working
under pressure, how to handle problematic guests, etc. In the
banquet department my duties included the management of
the buffet, clearance of the halls, back area clearance, snacks
service or sometimes escorting the guests to various areas of
the hotel. I was also made to handle the bar during some
weddings.

This training has given me a chance to refine my f & b skills


and communication skills with customers and colleagues. I
would like to thank the hotel staff, F&B Service Department and
Supervisors for teaching me and guiding me throughout this
training period.

ACKNOWLEDGEMENT
I, ****** would first like to thank my college ************ for
giving me opportunity to work in the real hotel environment
which helped me learn a lot.
Then I would like to thank the Training
Manager of FAIRMONT JAIPUR, ************ for giving me an
opportunity to work .I would also like to thank our module
leaders Mr. ********** and Mr. ********** for helping us with
the rules and regulations of the industrial training. At last but
not the least I would like to thank all the staff for being friendly
with me and helping me in all the training related matters.

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