Working with and Leading People

Individual Assignment

INTERNATIONAL COLLEGE OF BUSINESS AND TECHNOLOGY

BTEC HND DIPLOMA IN BUSINESS (MANAGEMENT & HUMAN RESOURCES)
ASSIGNMENT COVER SHEET 2013/2014

UNIT

TITLE Working with and Leading People -

LEVEL
CREDITS

5
15

& CODE

Unit 14

STUDENT

M.A.M Sadiq

STUDENT ID

CT/HND/BM/60/02

Ms. Chameera Wijayatunga

IV by

Mr. R.A.R.G. Ranaweera

1 OF 1 - WWLP Portfolio BM 51_C

Word Count

4000

NAME
ASSESSOR
ASSESSMEN
T
ASSIGNMEN

ASSIGNMENT

SUBMISSION

ISSUE DATE
ASSIGNMEN

DATE
ASSIGNMENT

RESUBMISSI

DISCUSSION

ON DATE

DATE(s)
FINAL

ORIGINAL

RESUBMISSI

GRADE

SUBMISSION

ON

ASSESSMENT CRITERIA TO BE ASSESSED IN THIS ASSIGNMENT

(Identify all criteria to be assessed in this assignment)

AUTHENCITY STATEMENT

I certify that the attached material is my original work. No other persons work or ideas have
been used without acknowledgement. Except where I have clearly stated that I have used some
of this material elsewhere, I have not presented it for examination / assessment in any other
course or unit at this or any other institution

SIGNATURE: ..

This assessment brief has been internally verified for use.

DATE:..

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Working with and Leading People

Feedback issued to the student

ILO
LO1.1

Individual Assignment

Date of Issue:

Description

Comment

Prepare documentation to select and recruit a new

member of staff
Assess the impact of legal, regulatory and ethical

LO1.2

considerations to the recruitment and selection

process

LO1.3
LO1.4
LO2.1
LO2.2
LO2.3
LO2.4
LO3.1

Take part in the selection process

Evaluate own contribution to the selection
process
Explain the skills and attributes needed for
leadership
Explain the difference between leadership and
management
Compare leadership styles for different situations
Explain ways to motivate staff to achieve
objectives
Assess the benefits of team working for an
organization
Demonstrate working in a team as a leader and

LO3.2

member towards specific goals, dealing with any

conflict or difficult situations

LO3.3

Review the effectiveness of the team in achieving

the goals
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LO4.1
LO4.2
LO4.3

Individual Assignment

Explain the factors involved in planning the

monitoring and assessment of work performance
Plan

and

deliver

the

assessment

of

the

development needs of individuals

Evaluate the success of the assessment process
An effective approach to study and research was

M1

evident in assessing the work and development

needs

of

individuals

under

the

given

circumstances
Relevant theories and techniques have been
M2

applied and a range of sources of information has

been used in recruitment, selection and retention
procedures under the given scenario
The appropriate structure and approach has been

M3

used and a range of methods of presentation have

been used and technical language has been
accurately used in the portfolio.
Conclusions have been arrived at through

D1

synthesis of ideas and have been justified. Good

teamwork was evident. Conflicts have been
resolved appropriately within the team
Substantial activities, projects or investigations

D2

have been
planned, managed and organized to understand
the styles and impact of leadership
Ideas have been generated and decisions taken

D3

and receptiveness to new ideas is evident. The

activities were creative and demonstrated good
learning experience in the class

Assessors Name
Signature
Student Feedback Response

Date

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Individual Assignment

I received the feedback and have a thorough understanding on it.

Signature of the Student: .

Date: .

UNIT AIMS & OBJECTIVES

On successful completion of this unit a learner will:
1.
2.
3.
4.

Be able to use recruitment, selection and retention procedures

Understand the styles and impact of leadership
Be able to work effectively in a team
Be able to assess the work and development needs of individuals.

ASSIGNMENT BRIEF
WWLP Portfolio_BM 51_C
The intent of this task is to be able to use recruitment, selection and retention procedures in a given
context. The students are given a vacancy advertisement published in a newspaper. Carry out the
following tasks in relation to the advert and submit as a part of your portfolio on the date assigned to
you by the lecturer. Submit a copy of the advertisement along with the students work.

Prepare documentation to select and recruit a new member of staff (LO 1.1)
Assess the impact of legal, regulatory and ethical considerations to the recruitment and

selection process (LO 1.2)

Evaluate own contribution to the selection process (LO 1.4)

The following activity will be conducted as classroom activity to complete LO 01 in which you are
given the opportunity to meet the learning outcome.
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Individual Assignment

Take part in the selection process (LO 1.3)

The intent of the task is to understand the styles and impact of leadership through a case analysis.
The participants are expected to analyze the case assigned to the m in a group setting. Each group
will consist of 4-5 students. Each group is required to make a team presentation of 15 minutes
followed by a 3-5 minutes discussion on the study, on the date assigned to you by the lecturer. The
students are expected to gather the knowledge delivered in the presentations and produce an article
explaining the following areas.

Explain the skills and attributes needed for leadership (LO 2.1)
Explain the difference between leadership and management (LO 2.2)
Compare leadership styles for different situations (LO 2.3)
Explain ways to motivate staff to achieve objectives (LO 2.4)

The intent of the task is to be able to assess the work and development needs of individuals.

Explain the factors involved in planning the monitoring and assessment of work performance
(LO 4.1)

Carry out a personal audit and identify the strengths and weaknesses. Discuss the findings with the
students in your class. Identify similar learning needs with the students in your class.

Plan and deliver the assessment of the development needs of individuals (LO 4.2)
Evaluate the success of the assessment process (LO 4.3)

The intent of the task is to be able to work effectively in a team. Based on the experience gathered in
the light of the above three activities and produce an assessment of your own contribution to the
team activities.

Assess the benefits of team working for an organization (LO 3.1)

Demonstrate working in a team as a leader and member towards specific goals, dealing with

any conflict or difficult situations (LO 3.2)

Review the effectiveness of the team in achieving the goals (LO 3.3)

All the submissions are individual although the students are working in group setting in some
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Individual Assignment

circumstances.

Assignment

Preparation

Guidelines

Type your assignment clearly;

Headings: 14 pt., Bold, Underlined

Sub - Headings: 12 pt., Bold, Underlined
Body: 12 pt., Times New Roman
Align: Justify
Line spacing: 1.5
Margins: 1 from each side
Numbering: at the bottom right hand corner
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Working with and Leading People

Header; left side - subject name

Footer; left side - batch number

Individual Assignment

All the Figures, Tables, Diagrams etc. should be numbered

Label sketches properly and neatly.

Write on only one side of the paper.

Utilize a table of contents and section headings where applicable.

Use size A4 paper.

Provide a title page and a front cover.

Do not forget to sign the plagiarism statement on the cover sheet of your assignment.

Please note that plagiarism is treated as a serious offence and therefore the work you produce must be
individual and original although may work in groups in some instance

All sources of information must be referenced using Harvard referencing where a reference listing should
be included at the end of the assignment

Assignments returned to students for re-working must be re-submitted within 10 days (Please refer to
Student Handbook on Assignments Re-submission).

Failure to re-submit the previously marked assignment with the re-submitted assignment will mean that
results cannot be released for the respective unit.

Please note that the technical failures which occur during the assignment processing period are not counted
as an excuse for late submissions. As a precaution you are expected to have a backup file (a copy of your
assignment) by all means saved in the system to avoid sudden system crashes and technical failures.

The ethical procedures of the course strictly maintain a data security policy on students work and you
should submit a soft copy of your completed assignment along with your completed assignment hard copy
in order to avoid assignment information distribution among others.

The completed assignment should consist of the following documents and should be in order:
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1. Cover Sheet / Title page , Assignment Brief

2. Grading Descriptors
3. Acknowledgement
4. Executive Summary
5. Table of contents
6. List of illustrations/diagrams (if applicable)
7. Introduction
8. Body - Task 01, Task 02, Task 03, Task 04
9. Conclusion and Recommendation
10. References
11. Appendices

ACKNOWLEDGEMENT
Firstly I would like to thank our lecturer Miss Chameera, who gave me full support on the assignment from the
day he presented to us. She never made us bored and all of his classes were full of joy and pleasure, therefore as
an individual I have gained a good knowledge about the module which is on working with leading people.
Secondly my sincere thanks to the management of ICBT who gave me the opportunity to follow HND in
business management and for giving such an excellent experience to do an assignment that I had on this
particular subject.
Thank you to all my colleagues who gave thoughtful ideas to carry out the assignment and gave to critics to
improve my writing skills in an effective way. I could confidently say that the support from everyone had
helped me do this particular assignment without any hassles.
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Individual Assignment

Executive Summary
In this report on the topic working with leading people, the reader gets a clear image on how leadership is
important for an organization and also the importance of the recruitment legislations.
I have explained about my contribution towards the selection process done as a classroom activity in the class.
And in the middle part of the assignment I have explained about the feedbacks, the methods of measuring
performance, bench marking.
This report also contains a SWOT Analysis done on myself and on my team members according to the job
advertisement selected.
I have also explained about 360 degree feedback, 180 degree feedback, and self-assessment
Then in the latter part this report contains the benefits of team work, the responsibilities of a team leader and a
team member towards specific goals and finally I have made a review of the presentation we did.
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CONTENTS

Contents
Executive Summary........................................................................................................................................................10
CONTENTS....................................................................................................................................................................... 11
Introduction........................................................................................................................................................................12
Documentation to select and recruit a new member of staff (LO 1.1).................................................................................13
Impact of legal, regulatory and ethical considerations to the recruitment and selection process (LO 1.2)..........................17
Evaluate own contribution to the selection process 1.4.......................................................................................................18
Explain the factors involved in planning the monitoring and assessment of work performance LO 4.1.............................18
Plan and deliver the assessment of the development needs of individual 4.2......................................................................20
Evaluate the success of the assignment process (LO 4.3)...................................................................................................21
Benefits of team working for an organization 3.1...............................................................................................................23
Responsibilities of a team leader and a team member towards the goals 3.2..................................................................24
Review the effectiveness of the team in achieving the goals 3.3.....................................................................................25
Conclusion......................................................................................................................................................................26
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Introduction
An organizations success depends very much on the people working in it, and recruiting the rights people is a
key factor. Organizations with effective recruitment and selection processes and practices in place are more
likely to make successful staffing appointments. It is also important that the processes and procedures involved
in recruitment and selection to meet the organizations human resources needs are legal. This report outlines
knowledge and understanding of the impact of the regulatory framework on the recruitment process.
Throughout the history, it has been recognized that the success of an organization or any group within the
organization depends largely on the quality of its leadership. Successful leaders envision the future, anticipate
change, exploit opportunities, motivate their followers to higher level of productivity, correct poor performance,
and lead the organization towards objectives. Though it is a fact that leadership tremendously influences the
human behavior its inner working and specific dimensions cannot be precisely spelt out. However, almost all
the established theories of the leadership continue to provide an understanding about process of leading as a
foundation for the practice of effective leadership in todays organizations.
There are many benefits of working in teams for both the individual and the organization. Most importantly the
task is carried out better and more efficiently. An understanding of the team development and the leadership
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Individual Assignment

function is crucial when working with others. A motivated workforce is more likely to be efficient and can
contribute to the long-term profitability for the business. This report also discusses how an effective team leader
can motivate and develop individuals within teams. Sometimes when people work in teams they have their
own types of communication, which can have an impact on other team members and can cause conflict or
tension. Writing this report provided an opportunity to explore the different characteristics of leadership as well
as building on the skills and knowledge needed to manage and lead people and teams in an organization.

Documentation to select and recruit a new member of staff (LO 1.1)

Job Description
Job description explains tasks, duties, responsibilities, working conditions and other aspects of a specific job.
The following job description is prepared to recruit an Assistant Information Technology Manager.
Job specification
The person specification describes what experience, skills and qualifications someone must have to be able to
do the job and any extra things it would be good for them to have.
Reference; university of Leeds [online] date 20/11/2015
Job Specification for the job
Essentials

Required

Method

of

Assessment
Qualifications

Good general standard I.T. Qualification

Application Form

of education including

and Certificates

G.C.E Advanced Levels

with a A grade in
English.
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Experience

Individual Assignment

IT literate Microsoft Experience of working

Office packages

in General Practice

Application

Good understanding /

Form, Interviews

experience of technical Knowledge

aspects of computer

of

Read and References

Codes

Ability to trouble-shoot
Experience in general

Skills

office administration

Understanding of New

Team working

GMS Contract

Good Oral and written

communication skills
Able to communicate

Application

well with people at all

Form, Interviews

levels

and References

Excellent Interpersonal
skills
Good telephone skills
Ability

to

manage

multiple activities with

consideration

of

deadlines
Ability to organize work
neatly

and

priorities

workload
Able

to

provide

attention to detail

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Working with and Leading People

Personal Attributes

Individual Assignment

Ability to work as part

of a team and on your
own

Application

Ability

to

handle

constant

interruptions

Form, Interviews
and References

and remain calm under

pressure
Assertive
Punctual 8am start
Enthusiastic

&

Motivated
Compassionate nature
Other

Ability to deal with

Application

matters in a confidential

Form, Interview

manner

and

Saturday work
Table 1- Person Specification

Document

Check

When facing the interview the questions asked are listed below.
10 interview question for the job vacancy
1. Tell me about yourself?
2. What is your current job?
3. What are your responsibilities in your current job?
4. Why do you want this job?
5. Why do you think that you would be the best candidate for this job?
6. What is the most important thing for you in a job?
7. What is your greatest strength?
8. What are your greatest weaknesses?
9. What do you know about this company?
10. Why should we hire you?

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The job vacancy advertisement

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Table 2
Impact of legal, regulatory and ethical considerations to the recruitment and selection process (LO 1.2)
Equal Pay Act (NI) 1970
The fray for equal pay lies at the heart of exploring women's movement for fair and equal rights in the
workplace. Requires employers to pay men and women equal pay for equal work. It prohibits sex
discrimination between workers in respect of their contractual pay and terms and conditions of employment.
This has the effect of modifying all terms of a contract so as not to be less favorable than that of a person of the
opposite sex. If terms are found to be less favorable, the employee may be able to bring a claim under the Act.
Sex Discrimination Act 1975

People of both sexes have the right to equal opportunities in education and employment, and to be paid the
same amount for doing the same work. People who break this law, for example by paying women less than
men, can be put on trial and punished in a court of law.
It is unlawful to discriminate in employment including recruitment, training and promotion on the grounds of a
person's sex, race, color or nationality. According to the sex discrimination act of 1975 we want to treat the
male and female in equal way in recruitment and selection process.
The Disability Discrimination 1995
The Disability Discrimination Act 1995 described a disabled person as someone with "a physical or mental
impairment which has a substantial and long-term adverse effect on his ability to carry out normal day-to-day
activities", which has or can be expected to last for more than 12 months. (politics.co.uk, 2015)
This Act to make it unlawful to discriminate against disabled persons in connection with employment, the
provision of goods, facilities and services or the disposal or management of premises; to make provision about
the employment of disabled persons; and to establish a National Disability Council.
The Race Relation Act 1976
The Race Relations Act does not allow positive discrimination or affirmative action - in other words, an
employer cannot try to change the balance of the workforce by selecting someone mainly because she or he is
from a particular racial group. This would be discrimination on racial grounds, and unlawful.

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Sexual harassment act

The Sexual Harassment of Women at Workplace Act, 2012 is an act "to provide protection against sexual
harassment of women at workplace and for the prevention and redressal of complaints of sexual harassment.
Evaluate own contribution to the selection process 1.4
In the role play that was performed in selecting the marketing assistant for Tele-seen, there were three
employers, I was one of the Chief executive officer who was in the selection process of the pertaining roleplay
and I was the one who was responsible in recruiting and selecting the ideal employee for the particular job
vacancy of teleseen and later on after the hr management selected the ideal employee I approved him this
particular job vacancy which exist in Teleseen marketing.
Explain the factors involved in planning the monitoring and assessment of work performance LO 4.1
Performance management
This is the process by which manager and workers work jointly to plan, monitor and appraisal an employees
work objectives and in general contribution to the organization. More than just a yearly performance review,
performance management is the incessant process of setting objectives, assessing development and as long as
on-going coaching and feedback to make sure that workers are meeting their objectives and career goals.
Benchmarking
A benchmark is a tip of orientation by which something can be calculated. In surveying, a "bench mark" (two
words) is a position or other enduring mark recognized at a known elevation that is second-hand as the
foundation for measuring the elevation of additional topographical points.
Benchmarking is a look for how, as well as how much. To duplicate results in your organization you require
appreciating how they have been achieved by others, and Benchmarking need not require you to call others.
You could attain the results in a lot of ways, depending on the time and capital obtainable to you. The next
diagram outlines more than a few alternatives for conducting exchanges. As additional time and capitals are
obtainable and as the want increases, you can choose by ballot to use the more complicated and timeconsuming processes.

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There are three types of benchmarking.

1. Internal benchmarking
2. Competitive benchmarking
3. Process or activity benchmarks
Internal benchmarking
Internal benchmarking is the process by which a company or corporation looks within the realm of its own
business to try and determine the best methods for conducting business.
Competitive benchmarking
Incessant process of contrasting a firm's practices and presentation actions with that of its most successful
competitor
Process or activity benchmarks
Process or activity benchmarking is Makes comparisons with organizations in different, non-competing
product/service sectors but with similar core operations.
Feedback is giving specific information about a person's current behavior in order to help him/her either
continue the behavior or modify the behavior.
Providing feedback
It is Provides a basis for maintaining or improving performance and Provides a forum for assessing need and
planning additional experiences for employees.
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There are lots of Characteristics of Effective Feedback those are Feedback is exact and performance based,
evocative, not classification, mainly focuses on the behavior, its not the learner, and it is based on observations
etc.
Diversity issues
At the outset of any diversity plan, a business wants to make a decision for itself how it will define diversity.
There is some diversity issues are below.
Respect in the Workplace
Key part in getting a positively expanded place of work is establishing teamwork and mutual respect in the
middle of employee members. Receipt of person differences is necessary in creating a copacetic and creative
work environment. Acceptance leads to respect, and ultimately opportunity.
Lifestyle Acceptance
Although one's individual life be supposed to characteristically not have an effect on their job performance,
way of life acceptance is from time to time an issue in the workplace. Unluckily, even though many employers
now give comprehensive advantages to "alternative lifestyle partners," sometimes gay and lesbian employees
experience disregard and discrimination from co-worker. Such performance leads to an uncomfortable working
atmosphere and unfortunate productivity.
Plan and deliver the assessment of the development needs of individual 4.2
Needs assessments enable us to ground justification for development of a training program within the real
world needs of our associates or employee Imagine the reaction of business, organizational, or institutional
stakeholders if an unnecessary and potentially expensive training program was developed that did not fulfill the
needs of staff. Needs assessments save money, time, and increase the potential for value in the outcomes
training efforts.
SWOT on my self-regarding the job advertisement
Strength- My strength are hard-working, to remain calm in pressure situation as well, self-confidence to do
well any given task. Very good listener, can easily relate to someone, not quick to judge, don't care what people
think of me, I believe in myself when no one else does. I am an optimistic and an extrovert person. I am also
adapted to changing situations.
Weakness- My weakness is to get angry very quickly on wrong things. Lazy, anger problem, too kind to
people, don't like asking for stuff, don't like meeting new people sometimes they are annoying. Not being able
to always ask for help. If I am assigned a specific task to do, I feel like its my duty to get it done since I was
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chosen to do it. I feel bad because I don't want to look incapable of doing my job. But I have come to realize
that is where teamwork comes into play. Everyone has had a time when they needed help or guidance on
something.
Opportunity- There are chances to improve my knowledge and skills. Will be able to meet new people in
business environment.
Threats- High competition in the working place. Lack of communication ability will result in low performance.

SWOT on members
Member 1

Member 2

Member 3

Evaluate the success of the assignment process (LO 4.3)

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Self-assessment
According to Boud (1995), all assessment including self-assessment comprises two main elements: making
decisions about the standards of performance expected and then making judgments about the quality of the
performance in relation to these standards. When self-assessment is introduced, it should ideally involve
students in both of these aspects.
Reference: PDF [online] DATE 12/3/15
Self-evaluation constructs on a usual propensity to check out the development of ones own knowledge.
Additional knowledge is only possible after the acknowledgment of what wants to be learned. If a student can
recognize his/her learning progress, this may inspire additional learning. And Self-evaluation encourages
reflection on ones own knowledge.
360 degree feedback
Performance appraisal data collected from all approximately a worker their peers, subordinates, supervisors,
and sometimes, from internal and external customers.
Reference: business dictionary [online] DATE: 12/4/15
360 degree feedback has many advantages. Those are Increases Self-awareness, reviews are helpful to the
worker as they give a well-rounded and balanced view of their skills and behaviors, 360 reviews are the key to
identifying employee strengths, and its develop employees skills.
180 degree feedback
360 degree assessments are able to create a big dissimilarity in worker growth, but what if your association is
not prepared for 360 feedbacks? Think using 180-degree format: self + supervisor.
6 Key Reasons to consider 180 degree feedback instead of 360 are Reality check, Clarifies expectations, out in
the open, simpler report, less annoying for raters, and Quick and more affordable.
Behavioral checklist
Behavior checklist for the classroom, a lecturer must not only think thought problems which have an effect on
education and attention but also community problems which relate to aggressive and destructive behavior.

The Advantages of the Checklist Employee Evaluation Method

Prevents Absolute Ratings

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Everybody has strengths and weaknesses, but skills typically drop on a range. You typically can't explain
someone as all or nothing in conditions of his abilities. Misunderstandings effect when managers,
deliberately or not, make extreme-sounding appraisals of an workers skills in written comments.

Avoids Discrimination

Because everybody gets evaluated according to the same level and criteria, using checklists in worker
evaluations helps managers keep away from discrimination. With written evaluations, managers have more
freedom to exaggerate and overlook strengths and weaknesses. Checklist formats power reviewers to assess
workers on a skill-by-skill foundation and to believe seriously concerning areas of worker performance that
otherwise might have been left unconsidered.

Ensures Clarity

For performance reviews to be effectual, workers have to appreciate the criterion used for assessment before
the appraisal meeting. When workers are on the similar page as their managers, public be able to focus their
work efforts to demonstrate skills and traits that the boss values. Checklists smash behaviors into skillrelated categories.

Write Comments First

Though checklists have their reimbursement, a written commentary section is also significant. Since checklists
are comparatively rapid to fill out, a boss might carelessly choose make sure boxes without bearing in mind
specific examples that give good reason for each rating. Include a written comments part, and write universal
impressions about a worker first before completion the check boxes. As you move from side to side the
criterion, think about how your written commentary line up with the small package that you're examination.

Benefits of team working for an organization 3.1

Every Organizations group their members into teams to achieve certain tasks. The reason is because
organizations team their Members is due to the many benefits organizations receive through team working.
Each and every employee has different skills, abilities, knowledge and ideas. Whenever they are teamed, all
their different aspects can be combined together and used to derive more effective and creative ideas and
solutions leading to good results.
While Members are leaded properly within the teams with concerns to what is expected by them, they will be
motivated to perform well and stay focused forever. The motivation Members obtain through team working will
also lead to the job satisfaction of the Members. The tasks can be shared among the members in the teams based
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on their knowledge and skills; because different employee has different skills and ideas for their tasks. Hence
decreasing the time consumption and growing the quality of the work done. So it will effect to an organization.
Furthermore an employee is given different tasks within the team based on their skills and knowledge, the
resources inside the organization will be utilized appropriately with least wastage. The members in the team
may gain knowledge from their fellow team members with regards to the areas which they are not specialize in.
Thus, increasing the knowledge of the team members. Furthermore, communicating as teams is more effective
than communicating as an organization as a whole.

Responsibilities of a team leader and a team member towards the goals 3.2
A team leader is someone who provides direction, instructions and guidance to the groups of individuals, who
can also be known as a team for the purpose of achieving a certain objective. An effective leader should know
his members strengths, weakness very well.
Team leaders serve different kinds of roles. Their job is to get objectives and goals done using all the resources
available. Below are some of the responsibilities of a team leader.

Establish shared ownership for the results.

Develop team members to fullest potential.

Make the work interesting and engaging

Develop a self-managing team.

Motivate and inspire team members.

Lead and facilitate constructive communication.

Monitor, but don't micromanage.

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A team can accomplish their objectives easily when there is proper organization within its members. As an
individual in a team if one knows what are his duties and responsibilities then the overall achievement will be
high and the work process also will run smooth. The basic concept is to understand the strength and weakness
of each other member.
Team members dont have specific responsibilities, but their participation is critical to the teams success. Team
members must agree to:

Be enthusiastic and committed to the teams purpose.

Be honest and keep any confidential information behind closed doors.

Share responsibility to rotate through other team roles like facilitator, recorder, and timekeeper.

Share knowledge and expertise and not withhold information

Conflicts
When there is a conflict between the team members concerning whose thoughts must be selected by the team
leader which can lead to the inefficiency in the teamwork. If such kinds of conflicts arise then the leader should
take into mind the ideas of all the members and should give his concluding decision by with caution looking
into the topics and thereby resolve the conflict among the team members.
When we were doing presentation we had conflict on slides dividing to each member. The slides were not
divided among the members equally therefore it was a big issue. The leader came up with an idea suggesting
that each member has to cover a learning outcome

Review the effectiveness of the team in achieving the goals 3.3

Through the feedbacks from the presentation for myself and the team, I got an overall positive comments, that I
was very well practiced and presented well, however I also was given a negative feedback that I should not clap
in between the changing of slides as it looks un-proficient and disrupt the flow of the presentation. I
individually got an overall distinction for my presentation.

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The rest of the team members were also given good comments from lecturer, with better grading in the
presentation, however there were some feedbacks given for our improvement, but overall our team got
distinction for the presentation.

Conclusion
In this module Working with leading people we come to a conclusion that the duties of a Human Resource
manager is very important for an organization as it is one of the most important function in the organization. We
also get to a conclusion that leadership is important for an organization and for a team work to influence the
members and the employees. The HR manager should have ideas about the legislation which is related to the
recruitment and selection process.
Another important functions of the HR manager is to monitor the employees work performance and assess the
performance, the manager also must give effective feedbacks to the employee which he can develop in the next
time.
The entire task found in the organization is done via teamwork because working in teams in more beneficial
than working in individuals so for a effective team the leader and the members should follow the
responsibilities given to them
When reviewing the effectiveness of the team work good team work was evidence so our team had succeeded
in the presentations.

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Working with and Leading People

Individual Assignment

Reference
Reference; university of Leeds [online] date 20/11/2015 Source from:
http://hr.leeds.ac.uk/info/19/job_descriptions_and_person_specifications/65/person_specifications
Reference: politics.co.uk [online] date: 22/11/2015 source from:
http://www.politics.co.uk/reference/disability-discrimination
Reference:

PDF

[online]

DATE

12/3/15

source

from

DATE:

12/4/15

source:

http://www.waikato.ac.nz/tdu/pdf/booklets/9_SelfPeerAssessment.pdf
Reference:

business

dictionary

[online]

http://www.businessdictionary.com/definition/360-degree-feedback.html
Olivia Kyriakidou. (2009). Recruitment, Selection and Retention. Recruitment and Selection. 02 (01), 1 - 10.
Viva Publication (2005). Working With and Leading People. India: Viva Publication. 49-85
Government of Canada - HR Council. (2001). Keeping the Right People - Performance Management.
Available: http://www.hrvs-rhsbc.ca/hr-toolkit/keeping-people-performance-management.cfm. Last accessed
05th of December 2015
Casey Reader. (1901). Top Responses to Conflict Resolution. Available: http://smallbusiness.chron.com/5-topresponses-conflict-resolution-14373.html. Last accessed 04th of December 2015.

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