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AS-IS PROCESSES

Accounts Receivable
S/No

Process Name

Process Number

Booking Monthly Receivables


Commercial & Domestic Customer

Industrial,

FI-AR-01

Adjustments in Billing when Consumer approaches


After subsequent bill

FI-AR-02

Disconnection on Consumer request and processing


of Final Bill (Industrial / Commercial)

FI-AR-03

Disconnection
Commercial)

FI-AR-04

Passing Unregistered Gas (PUG) (Domestic)

Passing Unregistered Gas (PUG) (Industrial /


Commercial)

FI-AR-06

Correction of Billing (Domestic / Commercial)


Advice DB-57

FI-AR-07

Consumer Service Department (CSD) Debit Note

FI-AR-08

Collection for Sales of Gas DB01

FI-AR-09

10

Collection through Revenue Receipt Voucher (RRV)

11

Collection from New customer RM-01

FI-AR-10
FI-AR-11

12

Gas Condensate Sales Received quantity is within


Tolerance (Up to 5% of Dispatches)

FI-AR-12

13

Gas Condensate Sales Received Quantity is

FI-AR-13

due

to

default

for

Page 1 of 2

(Industrial

FI-AR-05

AS-IS PROCESSES
S/No

Process Name
beyond Tolerance (more than 5% of Dispatches)

Process Number

14

Booking Pipe Line Rentals Local Currency

FI-AR-14

15

Booking Pipe Line Rentals Foreign Currency

FI-AR-15

16

Meter Sales Companies Own Consumption

17

Meter Sales Outside Sales

FI-AR-16
FI-AR-17

18

Receivable from Government of Pakistan under


Exchange Risk Coverage Scheme

19

Collection from Government of Pakistan under


Exchange Risk Coverage Scheme

FI-AR-19

20

Recoverable from NATI Association

FI-AR-20

21

Collection from NATI Members

FI-AR-21

22

Preparation of domestic debtor reconciliation

FI-AR-22

23

Preparation
reconciliation

of

Industrial/commercial

Page 2 of 2

debtor

FI-AR-18

FI-AR-23

Booking Monthly Receivables for Industrial, Commercial & Domestic Customer


Process #: FI-AR-01
1

Data
processing

Sends Sales
Day book

GSA

Receives and
Prepares
sales JV

Sends Sales
JV
FI-GL-01

AS-IS PROCESSES

Process Description
Process Name

Booking Monthly Receivables for Industrial, Commercial & Domestic Customer

Process Number

FI-AR-01

Process Overview

This process Identifies steps involved in booking monthly receivables for industrial customers.

Activity
Box #

Activity

Description

Responsibility

Sends Sales Day book

Sends Sales Day book to Gas Sales Accounting (GSA) for recording
Accounts Receivable category wise. Sales Day Book contains Gas
Charges, General Sales Tax, Surcharges and volume consumed in
separate columns.

Data processing

Receives and Prepares


sales JV

Receives Sales day book from data Processing and prepares JV for
Accounts receivables, category wise and separately credits all
revenue accounts, like Surcharge, GST etc.

GSA

Sends Sales JV

Sends Sales JV to GL section.

GSA

Off-page connector signifies process flow going to following


Process: Collection of Journal Voucher Manually (FI-GL-01).

Page 1 of 44

Adjustments in Billing when Consumer approaches before subsequent bill


Process #: FI-AR-02
Consumer

Zone Office

Billing
Control
Department

1
Contacts for errors
in bill

Sends Inspector

Prepares
Consumer
Journal Voucher

8
Verifies & sends
CJV

Sends

5
Receives &
verifies

Prepares Monthly
Summary & batch
listing

Sends

GSA

Receives

10

Reviews

11

Sends

FI-GL-01

AS-IS PROCESSES
Process Description
Process Name

Adjustments in Billing when Consumer approaches After subsequent bill

Process Number

FI-AR-02

Process Overview

This process Identifies steps involved in Adjustments in gas bills where consumer
approaches.

Activity
Box #

Activity

Description

Responsibility

Contacts for errors in bill

Contacts respective Zone office for errors in Gas bill.

Consumer

Sends Inspector

Sends inspector for verification of meter reading. Inspector visits site


of error and reports.

Zone Office

Prepares Consumer
Journal Voucher (CJV)

Prepares CJV on complaint of consumer.

Zone Office

Sends

Sends CJV to Audit section of Billing Control Department (BCD) at


Head office.

Zone Office

Receives & Verifies

Audit section verifies history of consumer billing and also verifies


amount of adjustment.

BCD

Prepares Monthly
Summary & batch listing

Prepares monthly summary statement of CJV, which are received


and entered in FoxPro application and sends to GSA.

Page 2 of 44

BCD

AS-IS PROCESSES
Activity
Box #
7

Activity
Sends

Description
Sends batch listing and CJVs to Zone for verification.

Responsibility
BCD

Sends consumer journal, comprised of Consumer Journal Trial


Balance and Batch listing to Gas Sales Accounting.
Sends data of CJV to Data Processing department on floppy for
rectifying errors in subsequent bills. Data contains only monetary
values; volumes are not recorded at this stage. Therefore Volume
records are not available from data processing. FoxPro based
application is in use for entering transactions.
8

Verifies & sends CJV

Receives CJVs and batch listing from BCD, verifies batch listing, if
found data entry errors get it rectified from BCD. After rectifying errors
sends CJVs to Gas Sales Accounting.

Zone office

Receives

Receives CJV from zone office, and consumer journal from BCD.

GSA

10

Reviews

Takes high level overview of Consumer journal and CJVs.

GSA

11

Sends

Sends consumer journal trial balance to GL Section for wrong billing


adjustments. GL section has allotted #32, fixed voucher number for
recurring entries.

GSA

Off-page connector signifies process flow going to following


processes: Entering Recurring Journal Voucher (FI-GL-06).

Page 3 of 44

Disconnection on Consumers Request & Processing of Final Bill


Process #: F1-AR-03
1

Customer

Sends Application

Zonal Office

Receives
Application

Disconnect and
Records Final
reading

CSD

Receives and
prepare 9/0
Advice

Marks to
CSD

13

Sends 9/0

Receives KK81

14

Verifies
calculations &
rectifies errors

15

Prepare CJV

16

Sends

Sends

. FI-AR-04

Data
Processing
(DP)

Receives & enters


in system

10

Generates
KK-81

Generates
Bills

11

Prepare Sales
Day Book

17

GSA

Receives

12

Sends

19

18

Compiles &
prepares
summary sheet

Prepares JV

21

20

Approves JV

Send To GL
Section

FI-GL-01

AS-IS PROCESSES
Process Description
Process Name

Disconnection on Consumer request and processing of Final Bill (Industrial / Commercial)

Process Number

FI-AR-03

Process Overview

This process Identifies steps involved in disconnection of gas supply on consumers request
and processing users final bill for industrial and commercial consumers.

Activity
Box #

Activity

Description

Responsibility

Sends application

Sends application to their respective zone office for disconnection.

Consumer

Receives application

Receives application, ensures that all dues are paid. If last bill is not
paid or some arrears appear in consumers bill then zone asks
consumer to pay bill and attach copy of paid bill with application.

Zone Office

Marks to Consumer
Service Department (CSD)

Marks consumers application to CSD for disconnection of gas.

Zone Office

Disconnects and records


final reading

Disconnects gas, records final meter reading on call form and


removes meter from consumers premises.

CSD

Off Page connectors signifies process coming from following


Process: Disconnection due to default (Industrial / Commercial)
(FI-AR-04).
5

Sends

Sends copy of call form to Zone office.

CSD

Receives & prepares 9/0


advice

Receives call form from CSD and prepares 9/0 Final Bill Advice. 9/0
contains customer no., meter no., meter reading (closing Index) etc.

Zone Office

Sends

Sends 9/0 to data processing.

Zone Office

Page 4 of 44

AS-IS PROCESSES
Activity
Box #

Activity

Description

Responsibility

Receives & enters in


system

Receives 9/0 from zone office and enters in billing system.

Data Processing
(DP)

Generates KK-81 advice

Generates KK-81 advice. System calculates interest on Gas Sales


Deposits. It contains final dues after Gas Supply Deposits and
interest on Gas supply deposits.

DP

10

Generates bills

Generates Final Bills from billing system and sends to Zone for
distribution.

DP

11

Prepares Sales Day book

Prepares sales daybook at month end.

DP

12

Sends

Sends KK81 advice & Area wise sales daybook to billing control
department (BCD) and Zone Office.

DP

13

Receives KK-81

Receives KK-81 from DP.

Zone Office

14

Verifies calculation &


rectifies errors

Manually performs calculation of interest on Gas Supply Deposits and


verifies. Rectifies errors on 9/0 and updates interest calculations on
the same copy of KK-81.

Zone Office

15

Prepares CJV

Prepares Consumer Journal Voucher (CJV) along with GSD


adjustments.

Zone Office

16

Sends

Sends CJV to Gas Sales Accounting.

Zone Office

17

Receives

Receives CJV from Zone office.

GSA

18

Compiles & prepares


summary sheet

Compiles all CJVs and prepares a summary sheet in excel.

GSA

19

Prepares JV

Prepares JV

GSA

20

Approves JV

Section in-charge approves JV

GSA

Page 5 of 44

AS-IS PROCESSES
Activity
Box #
21

Activity
Sends to GL Section

Description
Sends JV to General Ledger Section.
Off-page connector signifies process flow going to following
processes: Collection of Journal voucher (FI-GL-01).

Page 6 of 44

Responsibility
GSA

Disconnection due to default - (Industrial / Commercial)


Process #: FI-AR-04
2

Zone Office

Monitor
consumption
patterns

Identifies
arrears

Customer

Continues
to default

Intimates CSD
For disconnection

Contacts
customer

FI-AR-03

AS-IS PROCESSES
Process Description
Process Name

Disconnection due to default (Industrial / Commercial)

Process Number

FI-AR-04

Process Overview

This process Identifies steps involved in disconnection of gas supply due to default and
processing users final bill.

Activity
Box #

Activity

Description

Responsibility

Monitors consumption &


billing patterns

Monitors consumption patterns for industrial and commercial


customers.

Zone Office

Identifies arrears

Identifies arrears in bills and identifies whether arrears are exceeding


Gas Supply Deposits.

Zone Office

Contacts customer

Contacts customer for payment of arrears, or for unexpected usage


volumes. Sends telegram as reminder, and, if default exceeds Gas
Supply Deposits immediately proceed for disconnection.

Zone Office

Continues to default

Continues to default.

Consumer

Intimates CSD for


disconnection

Intimates CSD for disconnection of Gas Meter from consumers


premises.

Zone Office

Off Page connectors signifies process going to following


Process: Disconnection at consumer will and processing of final
bill (Industrial / Commercial) (FI-AR-03)

Page 7 of 44

Passing Unregistered Gas (PUG) Domestic


Process #: FI-AR-05

Requests Report

Zone Office

Requests to
identify nature of
residence

14

13

Sends PUG
Cases

Receives Report

Prepares & sends


period estimation

19

17

Distributes Bills
with Covering
letter

Verifies & sends

Informs Pug User

Meter Reader

Data Processing

Enters
Data

Prepares & sends


DB-60

CSD

Informs about
residence

15

Forwards PUG
Cases

Receives PUG
Cases

11

10

Changes Meter

Tests old Meter

Generates &
sends

12

Sends Report

20

GSA

18

16

Generates &
sends batch
listing

Enters Data

Prepares
adjustment JV

22

21

Approves

Sends to GL
Section

FI-GL-01

AS-IS PROCESSES
Process Description
Process Name

Passing Unregistered Gas (PUG) (Domestic)

Process Number

FI-AR-05

Process Overview

This process Identifies steps involved in disconnection of gas supply at users will and
processing users final bill. PUG cases are those cases where Gas supply continues but
meter does not show any movement in units consumed.

Activity
Box #

Activity

Description

Responsibility

Requests report

Requests data processing (DP) department for generating Nil


Consumption Lists (DB-60) showing consumers whose meter reading
are not progressive.

Zone Office

Prepares & sends DB-60

Prepares and sends DB-60 to Zone for consumers with unchanged


meter reading since last three months.

DP

Informs PUG user

Observes that consumers are using gas but meter reading is at stand
still, they informs about passing unregistered gas cases.

Meter Reader

Requests to identify nature


of residence

Requests to consumer service department (CSD) to identify nature of


residence whether it is flat or house.

Zone Office

Informs about residence

Informs about nature of residence.

CSD

Sends PUG cases

Sends PUG cases to DP for entering in system.

Zone Office

Enters data

Enters data of PUG cases.

DP

Forwards PUG cases

Forwards PUG cases to CSD for changing meter.

DP

Receives PUG cases

Receives PUG cases.

CSD

Page 8 of 44

AS-IS PROCESSES
Activity
Box #

Activity

Description

Responsibility

10

Changes Meter

Changes meter from the consumers premises.

CSD

11

Tests old meter

Test old meter condition.

CSD

12

Sends report

Sends report of old meter testing & meter removal cases to Zone
office.

CSD

13

Receives report

Receives old meter-testing report.

Zone Office

14

Prepares & sends period


estimation

Calculates estimated period for PUG and sends to DP.

Zone Office

15

Enters Data

Enters data in billing system for PUG cases.

DP

16

Generates & sends batch


listing

Generates batch listing and sends to Zone for verification.

DP

17

Verifies & sends

Verifies batch listing and make corrections on batch listing and sends
back to data processing.

Zone office

18

Generates & sends

Rectifies errors and generates DC 52. System calculates provisional


billing using actual billing of subsequent bills. Number of subsequent
bills for calculating average PUG billing is variable.

DP

Generates bills for PUG period along with covering letter mentioning
calculation for this bill. Two bills are generated at this stage one bill is
for user and second copy is retained by zone.
Sends DC-52 to GSA and bills to Zone.
19

Distributes Bills and


Covering Letter

Distributes Bills and Covering Letter to PUG consumers.

Zone Office

20

Prepares adjustment JV

Prepares Adjustment JV.

GSA

21

Approves

Section in-charge approves adjustment JV.

GSA

Page 9 of 44

AS-IS PROCESSES
Activity
Box #
22

Activity
Sends to GL Section

Description
Sends to GL Section.
Off Page connectors signifies process going to following
Process: Collection of Journal voucher (FI-GL-01)

Page 10 of 44

Responsibility
GSA

Passing Unregistered Gas (PUG) (Industrial / Commercial)


Process #: FI-AR-06
1

Measurement
department

Monitors &
informs nil
consumption

Zone
Office

Prepares
estimation

Prepares
CJV

Sends

Billing Control
Department

Receives

Enters Data

Generates CJTB

Send CJTB

Receives

13

10

GSA

Compiles

Send To
GL Section

FI-GL-01

AS-IS PROCESSES
Process Description
Process Name

Passing Unregistered Gas (PUG) (Industrial / Commercial)

Process Number

FI-AR-06

Process Overview

This process Identifies steps involved in identifying and rectifying Passing Unregistered Gas
(PUG) (Industrial / Commercial) cases. PUG cases are those cases where Gas supply
continues but meter does not show any movement in units consumed.

Activity
Box #

Activity

Description

Responsibility

Monitors & informs nil


consumption

Monitors Consumption of industrial users. If observes zero


consumption then immediately takes action. Changes meter and
inform to zone.

Measurement
Department

Prepares estimation

Prepares estimation for Consumer journal voucher.

Zone Office

Prepares customer journal


voucher (CJV)

Prepares customer journal voucher (CJV) for PUG cases. Gets CJV
approved from Zone In-charge.

Zone Office

Sends

Sends CJV to Billing Control Department (BCD)

Zone Office

Receives & verifies

Audit section receives CJV from zone office and verifies amount and
approvals.

BCD

Enters data

Enters data in FoxPro based application

BCD

Generates Consumer
Journal Trial Balance

Generates Consumer Journal Trial Balance from FoxPro based


application..

BCD

Sends Consumer Journal


Trial Balance

Sends Consumer Journal Trial Balance to Gas Sales Accounting


(GSA).

BCD

Page 11 of 44

AS-IS PROCESSES
Activity
Box #

Activity

Description

Responsibility

Receives

Receives Consumer Journal Trial Balance from BCD.

GSA

10

Compiles

Compiles all CJTB received during period.

GSA

11

Sends to GL Section

Sends to GL Section.

GSA

Off-page connector signifies process flow going to following


process: Collection of Journal Voucher (FI-GL-01).

Page 12 of 44

Correction of Billing (Domestic / Commercial) - Advice DB-57


Process #: FI-AR-07
1

Zone Office

DP

Sends Correction
Advices

Receive

Prepares &
sends CJV

Prepare DB57

Sends DB-57

No

GSA

Prepares JV

Domestics

Yes

Sends To GL
Section

Prepares
Summary In Excel

FI-GL-01

AS-IS PROCESSES
Process Description
Process Name

Correction of Billing (Domestic / Commercial) Advice DB-57

Process Number

FI-AR-07

Process Overview

This process Identifies steps involved in Correction of Billing (Domestic / Commercial)


Advice DB-57.

Activity
Box #

Activity

Description

Responsibility

Sends Correction advice

Sends correction Advice (2/7) to Data Processing (DP).

Zone Office

Receives

Receives reading correction advice From zone.

DP

Prepares DB-57

Prepares DB-57 based on revised meter reading from correction


advices. It shows amount of excess billing to be withdrawn.

DP

Sends DB-57

Sends DB-57 to zone and Gas sales Accounting (GSA) section of


Finance department.

DP

In case of domestic consumer process moves to box # 6, otherwise


process moves to box # 5.
5

Prepares & sends CJV

Prepares consumer journal voucher (CJV) and sends to Gas Sales


Accounting (GSA).

Zone

Prepares JV

Prepares consolidated Journal Voucher.

GSA

Sends to GL section

Sends to General Ledger Section.

GSA

Off-page connector signifies process flow going to following


process: Collection of Journal Voucher (FI-GL-01).

Page 13 of 44

AS-IS PROCESSES
Activity
Box #
8

Activity
Prepares summary in MS
EXCEL

Description
Prepares summary in MS EXCEL from data collected during the
period.

Page 14 of 44

Responsibility
GSA

Consumer Service Department (CSD) Debit Note


Process #: FI-AR-08
1

CSD

Sends Debit Note

Zone Office

Receives & Send


Debit Note

BCD

Receives & enters


debit note

Verifies & sends

Generates batch
listing & CJTB

Sends

Receives verified
batch list & CJTB

Sends Floppy

Sends debit notes


& CJTB

10

GSA

Prepares
summary

12

11

Matches with
debit notes

Prepares JV

14

13

Prepares JV

Sends to GL
Section

FI-GL-01

AS-IS PROCESSES
Process Description
Process Name

Consumer Service Department (CSD) Debit Note

Process Number

FI-AR-08

Process Overview

This process Identifies steps involved in recording charges of Consumer Service Department
incurred during rendering services to consumer.

Activity
Box #

Activity

Description

Responsibility

Sends Debit Note

Sends zone wise debit note to zone and Gas Sales Accounting,

Customer Services
Department (CSD)

Receives & sends debit


note

Receives debit note and sends to Billing Control department.

Zone Office

Receives & enters debit


note

Receives debit note from zone and enters in the FoxPro based
system.

Billing Control
Department (BCD)

Generates batch listing &


CJTB

Generates batch listing and consumer journal Trial Balance (CJTB).

BCD

Sends

Sends batch listings and consumer journal trial balance to Zone for
verification..

BCD

Verifies & sends

Verifies batch listings, if found any discrepancies, get it rectified from


BCD and again receives updated batch listing.

Zone Office

Receives verified batch


lists & CJTB

Receives verified batch lists & CJTB from zone.

BCD

Sends floppy

Sends floppy of batch listing to Data processing (DP) for entering in


system.

BCD

Page 15 of 44

AS-IS PROCESSES
Activity
Box #

Activity

Description

Sends debit notes & CJTB

Sends debit notes & CJTB to Gas Sales Accounting (GSA).

BCD

10

Prepares summary

Prepares summary of Debit notes in excel.

GSA

11

Matches with debit notes

Matches debit note with summary and CJTB

GSA

12

Prepares JV

Prepares JV

GSA

13

Approves

Section in-charge approves journal voucher.

GSA

14

Sends to GL section

Sends to GL section.

GSA

Off-page connector signifies process flow going to following


process: Collection of Journal Voucher (FI-GL-01).

Page 16 of 44

Responsibility

Collection for Sales of Gas - DB-01


Process #: F1-AR-09
2

RCA (sorting)

Sorts & verifies


stubs

10

Rectifies
differences

Sends stubs

DP

RCA (CB)

11

Generates &
sends corrected
DB-01

Generates &
sends DB-01

Enters in system

Receives DB-01

Enters in
collection book

Prepares
Control Sheet

Reconciles

Contacts
RCA sorting

12

Receives rectified
DB-01

13

Updates System

14

Prints batch list

15

Perform Closing
Process

17

16

Generates JV

Uploads JV

18

IT

Confirms upload
& signs

AS-IS PROCESSES
Process Description
Process Name

Collection for Sales of Gas DB01

Process Number

FI-AR-09

Process Overview

This process Identifies steps involved in recording collections of gas bills from consumers of different
categories.

Activity
Box #

Activity

Description

Responsibility

Sorts & verifies Stubs

Sorts & verifies stubs of bill with control sheets, sent by lead Revenue Control
branches of different banks.
Accounting (RCA)
(Sorting)

Sends Stubs

Sends stubs for punching to Data Processing (DP).

Enters in system

Enters stubs in system, reconciles entered data with branch wise DP


control sheets and note down excess / shortages on back side of
control sheet.

Generates & sends DB-01

Generates DB-01 & sends to Revenue control Accounting, along with DP


Control sheet (ATR5). Also sends green copy of Control sheet to
RCA on daily basis.

Receives DB01

Deputy Chief Manager receives sales of gas (DB-01) and forwards to RCA (CB)
in-charge of collection book for entering data.

Page 17 of 44

RCA (Sorting)

AS-IS PROCESSES
Activity
Box #
6

Activity
Enters in Collection Book

Description
Enters data by Bank Lead branch wise.

Responsibility
RCA (CB)

Accounts codes are assigned to each category of consumers.


Domestic

3401230

Industrial

3401210

Commercial

3401220
RCA (CB)

Prepares Control sheets

Prepares control Sheet in Excel.

Reconciles

Contacts RCA (Sorting)

Reconciles control sheet with DB-01 and also incorporates shortages RCA (CB)
and excesses in reconciliation.
RCA (CB)
Contacts RCA (Sorting), if DB-01 and control sheet do no match.

10

Rectifies differences

11

Generates & sends


corrected DB-01

12

Receives rectified DB-01

Receives rectified DB-01.

RCA (CB)

13

Updates system

Updates system and control sheets with rectified DB-01.

RCA (CB)

14

Prints Batch List

15

Performs closing process

Prints Batch List after updating system with corrected DB-01, get RCA (CB)
signed from DCM and CM of RCA.
RCA (CB)
Performs closing process for Collection book.

16

Generates JV

Generates Journal Voucher

RCA (CB)

17

Uploads JV

Uploads Journal Voucher and sends request form for confirmation.

RCA (CB)

Rectifies differences. Writes to lead branches, which ask their RCA sorting
respective branches for error rectification. Rectified Control Sheet is
forwarded to DP for entering in system.
DP
Generates corrected DB-01 and then sends to RCA (CB).

Page 18 of 44

AS-IS PROCESSES
Activity
Box #

Activity

18

Confirms upload and signs

Description
Confirms upload and signs request form.

Page 19 of 44

Responsibility
IT

Collection through Revenue Receipt Voucher (RRV)


Process #: F1-AR-10
1

RCA Sorting

Sends RRV

FI-AR-17
FI-AR-21

RCA (CB)

Receives
RRV

Enter in RV
Register

Enter in Collection
Book

Generates JV

Generates
Posting Form

Uploads

Request
confirmation

IT

Confirms & signs

Signs report

10

Generates Report

13

12

11

Verifies
collection

Sends to GL
section

AS-IS PROCESSES
Process Description
Process Name

Collection through Revenue Receipt Voucher (RRV)

Process Number

FI-AR-10

Process Overview

This process Identifies steps involved in collection through Revenue Receipt Voucher (RRV). This
usually include payments of gas bills at unit As bank by unit B consumer, and other receivables
through Bank receipt Voucher (BRV).

Activity
Box #

Activity

Description

Responsibility

Sends RRV

Sends revenue receipt voucher.

RCA Sorting

Receives RRV

Receives revenue receipt voucher.

Enters in RV register

Enters details in RV register. Records bank branch code, Ledger


code, source of receipt, date and serial number.

RCA (CB)
RCA (CB)

Off Page connectors signifies process coming from following


Process: Meter Sales Outside Sales (FI-AR-17), Collection
from NATI members (FI-AR-21),.
4

Enters in collection book

Enters revenue receipt voucher in collection book. Collection Book is


in house developed Oracle based Application.

RCA (CB)

Generates JV

Generates Journal voucher from collection book.

RCA (CB)

Generates posting form

Generates posting form. Form is designed in MS Excel.

RCA (CB)

Uploads

Uploads data.

RCA (CB)

Requests confirmation

Request confirmation from IT on posting form for proper upload of


files.

RCA (CB)

Page 20 of 44

AS-IS PROCESSES
Activity
Box #

Activity

Description

Responsibility

Confirms and signs

Confirms and signs posting form.

IT

10

Generates report

Generates report from uploaded files. This report is also segregated


by ledger codes (categories of receipt).

IT

11

Verifies collection

Verifies report cross check with controls and other reports generated
in department.

RCA (CB)

12

Signs report

Assistant who enters data signs report then deputy manager signs
and finally deputy chief manager signs the report.

RCA (CB)

Off Page connectors signifies process going to following


Process: Meter Sales Outside Sales (FI-AR-17).
13

Sends to GL section

Sends duly signed report to general ledger section for record


purposes.

Page 21 of 44

RCA (CB)

Collection From New Customer - RM01


Process #: FI-AR-11
1

Data Processing
(DP)

Generates &
Sends RM01

RCA (CB)

Receives RM01 &


prepares control
sheet

Enters in
Collection Book

Generates &
verifies
Batch List

Rectifies Errors

Generates Batch
List & collection
reports

Generate ledger
code wise report

Matches with
balance sheet of
collection

Generates closing
report & posting
form

10

Uploads &
requests
confirmation

11

IT

13

Verifies Collection
& signs report

Confirms and
Signs

12

Generates Report

14

Sends to GL
section

AS-IS PROCESSES
Process Description
Process Name

Collection from New customer RM-01

Process Number

FI-AR-11

Process Overview

This process Identifies steps involved in collection of gas bills from new customers.

Activity
Box #

Activity

Description

Generates & sends RM-01

Sends RM-01, day wise summary of new consumers.

Data Processing
(DP)

Receives RM-01 &


prepares control sheet

Receives RM-01& prepares control sheets in MS Excel.

RCA (CB)

Enters in collection book

Enters data in collection book on daily basis. Data is maintained fro


each new consumer.

RCA (CB)

Generates & verifies batch


lists

Generates & verifies batch list with RM-01.

Rectifies errors

Rectifies data entry errors in collection book, if found any.

RCA (CB)

Generates batch lists &


collection reports

Generates batch list after rectifying errors. Keeps both batch lists for
record purposes. Also generates balance sheet of collection &
monthly closing for collection statements.

RCA (CB)

Generate ledger code wise


report

Generate ledger code wise report to identify total sales of each


ledger code (category) for the month.

RCA (CB)

Matches with balance


sheet of collection

Matches totals of ledger code wise report with balance sheet of


collection to ensure accuracy.
Page 22 of 44

Responsibility

RCA (CB)

RCA (CB)

AS-IS PROCESSES
Activity
Box #

Activity

Description

Generates closing report &


posting form

Generates closing report for posting in GL and posting form. Posting


form is designed in MS Excel.

RCA (CB)

10

Uploads & requests


confirmation

Uploads data and requests confirmation from IT on posting form for


proper upload of files.

RCA (CB)

11

Confirms and signs

Confirms and signs posting form.

IT

12

Generates report

Generates report from uploaded files. This report is also segregated


by ledger codes (categories of receipt).

IT

13

Verifies collection & Signs


report

Verifies report cross check with controls and other reports generated
in department. Assistant who enters data signs report then deputy
manager signs and finally deputy chief manager signs the report.

RCA (CB)

14

Sends to GL Section

Sends duly signed report to general ledger section for record


purposes.

RCA (CB)

Page 23 of 44

Responsibility

Gas Condensate Sales - Received quantity is within Tolerance (5% of Dispatches)


Process #:FI-AR-12
1

LHF (HO3)

Sends Fax

ARL

Sends Receiving
Status

GSA

Verifies
Statement

Raises
debit note

Sends JV to GL
Section

Prepares & sends


JV

FI-GL-01

Treasury
Function

Approves JV

AS-IS PROCESSES
Process Description
Process Name

Gas Condensate Sales Received quantity is within Tolerance (Up to 5% of Dispatches)

Process Number

FI-AR-12

Process Overview

This process Identifies steps involved in booking receivables for sale of Gas Condensate.

Activity
Box #

Activity

Description

Responsibility

Sends fax

Sends fax to Karachi Terminal (KT) & Gas Sates Accounting (GSA)
for informing details of daily dispatch of Gas Condensate.

LHF (HO3)

Sends receiving status

Sends Receiving Status of Gas Condensate on monthly basis.

ARL

Verifies statement

Verifies Statement on basis of faxes on monthly basis contains


invoiced receipt shortage on container basis.

GSA

Raises debit note

Raises debit note for the received quantity by customer. GST invoice
is also prepared.

GSA

Prepares & sends JV

Prepares Journal Voucher for Gas Condensate sales.

GSA

Approves JV

CM Approves Journal Voucher.

Treasury Function

Sends JV to GL section

Sends JV to General Ledger section.

GSA

Off-page connector signifies process flow going to following


process: Collection of Journal Voucher (FI-GL-01).

Page 24 of 44

Gas Condensate Sales - Received quantity is beyond Tolerance (more than 5% of Dispatches)
Process #:FI-AR-13
1

LHF (HO3)

Sends Fax

ARL

Sends Receiving
Status

FI-GL-01

GSA

Treasury
Function

Verifies
Statement

Raises
debit note

Prepares &
sends JV

15

Receives
Staement

Advices
Adjustment

Sends JV to
GL section

16

Adjjusts
Recoveries

Raise Debit Note

18

17

Prepares JV

Approves JV

19

Sends JV to GL
Section

Approves JV

FI-GL-01

Bills
Payable

13

Maintains
Payment sheet

Receives Bills

10

Transporter

Submits Bil

Karachi
Terminal

Receives Bills

11

12

Verifies &
forwards

14

Adjusts Bill

15

Prepares
Statement

16

Send Statement

AS-IS PROCESSES
Process Description
Process Name

Gas Condensate Sales Received Quantity is beyond Tolerance (more than 5% of


Dispatches)

Process Number

FI-AR-13

Process Overview

This process Identifies steps involved in booking receivables for sale of Gas Condensate.

Activity
Box #

Activity

Description

Responsibility

Sends fax

Sends fax to Karachi Terminal (KT) & Gas Sates Accounting (GSA)
for informing details of dispatch of Gas Condensate.

LHF (HO3)

Sends receiving status

Sends Receiving Status of Gas Condensate.

ARL

Verifies statement

Verifies statement on basis of faxes and receipt status from customer


of Gas Condensate.

GSA

Raises debit note

Raises debit note for the received quantity by customer. GST invoice
is also prepared.

GSA

Prepares & sends JV

Prepares Journal Voucher for Gas Condensate sales.

GSA

Approves JV

CM Approves Journal Voucher.

Treasury Function

Sends JV to GL section

Sends JV to General Ledger section.

GSA

Off-page connector signifies process flow going to following


process: Collection of Journal Voucher (FI-GL-01).
8

Advices adjustment

Advices adjustments in transporters bill for losses excess to 5%.

GSA

Maintains payment sheet

Maintains payment sheet for each transporter.

Bills Payable

Page 25 of 44

AS-IS PROCESSES
Activity
Box #

Activity

Description

Responsibility

10

Submits bill

Submits transportation bill to KT.

Transporter

11

Receives bill

Receives transporters bills.

Karachi Terminal

12

Verifies & forwards

Verifies transporters bill and forwards to bills payable.

13

Receives bill

Receives transporters bills from KT.

Karachi Terminal
Bills Payable

14

Adjusts bill

Adjust bills on payment sheet on basis of advice sent by GSA.

Bills Payable

15

Prepares statement

Prepares statement for adjustments and recoveries.

Bills Payable

16

Sends Statement

Sends statement to GSA.

Bills Payable

17

Receives Statement

Receives statement from bills payable.

GSA

18

Adjusts recoveries

Adjusts recoveries from transporters.

GSA

19

Raises debit note

Raises debit note for the received quantity by customer.

GSA

20

Prepares JV

Prepares Journal Voucher for recoveries.

GSA

21

Approves JV

CM Approves Journal Voucher.

Treasury Function

22

Sends JV to GL section

Sends JV to General Ledger section.

GSA

Off-page connector signifies process flow going to following


process: Collection of Journal Voucher (FI-GL-01).

Page 26 of 44

Booking Pipe Line Rentals - Local Currency


Process #: FI-AR-14
1

GSA

Raises debit note

Sends letter &


debit note

10

Sends to GL
section

Prepares JV

Sends Copy

FI-GL-01

Treasury Function

Gas Purchase

Approves debit
note

Approves JV

Receives Copy

Makes
Adjustments in
Payments

Intimates

AS-IS PROCESSES
Process Description
Process Name

Booking Pipe Line Rentals Local Currency

Process Number

FI-AR-14

Process Overview

This process Identifies steps involved in booking receivables for Gas pipeline rentals.

Activity
Box #

Activity

Description

Responsibility

Raises debit note

Raises debit note at the end of each month as per contract between
SSGC and other companies using pipeline, such as Sui Northern Gas
Pakistan Limited (SNGPL), Oil & Gas Development Company Limited
(OGDCL) and LASMO.

GSA

Approves debit note

CM Approves Debit Note.

Treasury Function

Sends letter & debit note

Sends letter along with debit note for pipeline rentals.

GSA

Sends copy

Sends copy of debit note to Gas purchase section for making


adjustments in payments to OGDCL.

GSA

Receives copy

Receives copy of debit note.

Gas Purchase

Makes Adjustment in
payments

Makes Adjustment in payments to OGDCL.

Gas Purchase

Intimates

Intimates GSA regarding adjustments.

Gas Purchase

Prepares JV

Prepares journal voucher.

GSA

Approves JV

CM Approves journal voucher.

Treasury Function

Page 27 of 44

AS-IS PROCESSES
Activity
Box #
10

Activity
Sends JV to GL section

Description
Sends Journal Voucher to General Ledger section.
Off-page connector signifies process flow going to following
process: Collection of Journal Voucher (FI-GL-01).

Page 28 of 44

Responsibility
GSA

Booking Pipe Line Rentals - Foreign Currency


Process #: FI-AR-15
1

GSA

Raises debit note

Sends letter &


debit note

Sends to GL
section

Prepares JV

FI-GL-01

Treasury Function

Approves debit
note

Approves JV

Calculates
Exchange Rate

AS-IS PROCESSES
Process Description
Process Name

Booking Pipe Line Rentals Foreign Currency

Process Number

FI-AR-15

Process Overview

This process Identifies steps involved in booking receivables for Gas pipeline rentals, where
foreign currency involves.

Activity
Box #

Activity

Description

Responsibility

Raises debit note

Raises debit note at the end of each month as per contract between
SSGC and ENI. Debit note contains Dollar amount as per the
contract.

GSA

Approves debit note

CM Approves Debit Note.

Treasury Function

Sends letter & debit note

Sends letter along with debit note for pipeline rentals.

GSA

Prepares JV

Prepares journal voucher.

GSA

Approves JV

CM Approves journal voucher.

Treasury Function

Sends JV to GL section

Sends Journal Voucher to General Ledger section.

GSA

Off-page connector signifies process flow going to following


process: Collection of Journal Voucher (FI-GL-01).
7

Calculates Exchange rate

Intimates exchange rate based on prevailing exchange rate received


by banks through e-mails.

Page 29 of 44

Treasury Function

Meter Sales - Companies Own Consumption


Process #: FI-AR-16
Meter
Manufacturing
Accounting

Computes cost

Communicates
cost

Meter Plant

Raises DC

Raises GST
Invoice

FI-AR-17

Sends DC

GSA

Receives copy of
DC

Prepares
consolidated
Transfer Jv

Sends To GL
Section

FI-GL-01

Treasury Function

Approves JV

AS-IS PROCESSES
Process Description
Process Name

Meter Sales Companies Own Consumption

Process Number

FI-AR-16

Process Overview

This process Identifies steps involved in booking receivables for Meter sales, where meters
are consumed by the SSGC.

Activity
Box #

Activity

Description

Responsibility

Computes Cost

Estimates Meter cost for the period.

Meter
Manufacturing
Accounting

Communicates cost

Communicates to all concerned departments (Stores & GSA).

Meter
Manufacturing
Accounting

Raises Delivery Challan


(DC)

Raises DC for transfer to stores.

Meter Plant

Raises GST Invoice

Raises General Sales Tax (GST) Invoice. GST is calculated on the


sales price (Based on SNGPL sales price).

Meter Plant

Sends DC

Sends DC along with copy of GST invoice to Gas Sales Accounting


(GSA).

Meter Plant

Receives copy of DC

Receives copy of DC from Meter Plant.

GSA

Page 30 of 44

AS-IS PROCESSES
Activity
Box #
7

Activity
Prepares consolidated
Transfer JV

Description
Prepares consolidated Transfer Journal Voucher for both own and
external consumption, and charged to Internal Consumption Account.

Responsibility
GSA

Off Page connectors signifies process coming from following


Process: Meter Sales Outside Sales (FI-AR-17).
8

Approves JV

CM approves Journal Voucher.

Treasury Function

Sends to GL Section

Sends to GL Section.

GSA

Off-page connector signifies process flow going to following


process: Collection of Journal Voucher (FI-GL-01).

Page 31 of 44

Meter Sales - Outside Sales


Process #: FI-AR-17
1

SNGPL

Floats Tender

Meter Manufacturing
Accounting

Submits quotation

Sends PO

Identifies meter
sales price

Raises Sales
Invoice

Meter Plant

Raises GST
Invoice

Sends Invoice

FI-AR-10

Receives copy of
invoice

GSA

FI-AR-16

Cash & Bank

Receives
advance

AS-IS PROCESSES
Process Description
Process Name

Meter Sales Outside Sales

Process Number

FI-AR-17

Process Overview

This process Identifies steps involved in booking receivables for Meter sales. Companies
other then SSGC consume meters.

Activity
Box #

Activity

Description

Responsibility

Floats Tender

Floats tender annually for purchase of Gas meters.

Sui Northern Gas


Pipelines Limited
(SNGPL)

Submits Quotation

Submits quotation for supply of gas meters.

Meter
Manufacturing
Accounting

Sends PO

Accepts quotation of SSGC and sends PO to SSGC.

SNGPL

Identifies Meter Sales price

Computes Meter sales price for the period. Calculates cost and add
profit margins given by government of Pakistan.

Meter
Manufacturing
Accounting

Receives advance

Receives advance payment from SNGPL and other customers.

Cash & bank

Off Page connectors signifies process going to and coming from


following Process: Collection through Revenue Receipt Voucher
(RRV) (FI-AR-10).
6

Raises sales invoice

Raises sales invoices for the sales to SSGC.

Page 32 of 44

Meter Plant

AS-IS PROCESSES
Activity
Box #

Activity

Description

Responsibility

Raises GST Invoice

Raises General Sales Tax (GST) Invoice. GST is calculated on the


sales price.

Meter Plant

Sends invoices

Sends sales invoice along with copy of GST invoice to Gas Sales
Accounting (GSA).

Meter Plant

Receives copy of Invoice

Receives copy of Invoices from Meter Plant.


Off Page connectors signifies process going to following
Process: Meter Sales Companies Own Consumption
(FI-AR-16).

Page 33 of 44

GSA

Receivables from Government Of Pakistan under Exchange Risk Coverage Scheme


Process #: FI-AR-18
1

Treasury Function

Identifies
Receiveables

Calculates
Exchange rate
difference

Prepares claim
sheet

Sends

Prepares JV

Approves JV

Sends to GL
section

FI-GL-01

Ministry
FI-AR-19

AS-IS PROCESSES
Process Description
Process Name

Receivable from Government of Pakistan under Exchange Risk Coverage Scheme

Process Number

FI-AR-18

Process Overview

This process Identifies steps involved in booking receivables from Government of Pakistan
under Exchange Risk Coverage Scheme

Activity
Box #

Activity

Description

Responsibility

Identifies receivable

Identifies amount of receivables at the time of making payment to


Asian Development Bank against loans 836-Pak and 1138-Pak. The
exchange risk coverage arrangement allows SSGC to claim the
differential between the actual payments to ADB and the contracted
value of principal and interest amounts from the Government of
Pakistan (GOP).

Treasury Function

Calculates Exchange rate


difference

Calculates exchange rate difference between US dollars purchased


and exchange rate as per loan agreement.

Treasury Function

Prepares claim sheet

Prepares Claim Sheet and billing statement.

Treasury Function

Sends

Sends Claim sheet, supporting documents such as, rate sheet, billing
statement, Form M (Approval of State Bank of Pakistan) and Challan
of fees to ministry.

Treasury Function

Off Page connectors signifies process going to following


Process: Collection from Government of Pakistan under
Exchange Risk Coverage Scheme (FI-AR-19).
5

Prepares JV

Prepares Journal Voucher for the recoverable from the GOP.


Page 34 of 44

Treasury Function

AS-IS PROCESSES
Activity
Box #

Activity

Description

Responsibility

Approves JV

CM approves Journal Voucher.

Treasury Function

Sends to GL Section

Sends to GL Section.

Treasury Function

Off-page connector signifies process flow going to following


process: Collection of Journal Voucher (FI-GL-01).

Page 35 of 44

Collection from Government of Pakistan under Exchange Risk Coverage Scheme


Process #: FI-AR-19
1

Ministry

Receives

Prepares Cheque

FI-AR-18

Treasury
Function

Receives Cheque

Prepares bank
receipt voucher

Prepares JV for
Collection

Approves JV

Sends to GL
section

FI-GL-01

AS-IS PROCESSES
Process Description
Process Name

Collection from Government of Pakistan under Exchange Risk Coverage Scheme

Process Number

FI-AR-19

Process Overview

This process Identifies steps involved in booking collection from Government of Pakistan
under Exchange Risk Coverage Scheme

Receives

Receives documents from SSGC.

Ministry

Off Page connectors signifies process coming from following


Process: Receivable from Government of Pakistan under
Exchange Risk Coverage Scheme (FI-AR-18).
2

Prepares Cheque

Prepares cheque for payment to SSGC.

Ministry

Receives Cheque

Receives Cheque from Ministry.

Treasury Function

Prepares Bank receipt


voucher

Prepares Bank receipt voucher

Treasury Function

Prepares JV for Collection

Prepares Journal Voucher for Collection.

Treasury Function

Approves JV

CM approves Journal Voucher.

Treasury Function

Sends to GL Section

Sends to GL Section

Treasury Function

Off-page connector signifies process flow going to following


process: Collection of Journal Voucher (FI-GL-01).

Page 36 of 44

Recoverable from NATI Association


Process #: FI-AR-20
Treasury
Function

Prepares cheque
Payment voucher

Receives & sends


Cheque

Communicates

Calculates New
Sharing

MM-AP-29
MM-AP-30

NATI

Issue Letter

Receives
Cheques

Adjusts Payment
of Old Members

Updated 9
Individual
member payment
status

10

Prepares JV
Accumulated
Receivebles

12

11

Approves JV

Sends to GL
Section

Provides
schedule

FI-GL-01

AS-IS PROCESSES
Process Description
Process Name

Recoverable from NATI Association

Process Number

FI-AR-20

Process Overview

This process Identifies steps involved in booking receivables from NATI Association.

Activity
Box #

Activity

Description

Prepares Cheque payment


voucher

Prepares cheque payment voucher for payment of installment of


NDLC lease. Lease agreement is between three parties i.e., SSGCL,
NATI and NDLC. As per Lease Agreement SSGC is liable for 10%
per month and NATI is liable for 9%. SSGC makes 100% payment to
NDLC and then collects NATI share from individual members.

Responsibility
Treasury Function

Off-page connector signifies process going to and coming from


following processes: Payment Through Computer Generated
Cheques (MM-AP-29), Payment Through Computer Generated
Cheques (MM-AP-30)
2

Receives & sends cheque

Receives cheque from cash & bank section of finance department.


Prepares & sends cheque along with Covering Letter to leasing
company.

Treasury Function

Communicates

Communicates on phone or sends letter to NATI regarding current


payment and shares. NATI sometimes send schedule on their own.

Treasury Function

Provides schedule

Provides Schedule of share for each member and due amounts.

NATI

Calculates new sharing

Calculates new sharing for each member, if any new member inducts
or any old member leaves.

Treasury Function

Page 37 of 44

AS-IS PROCESSES
Activity
Box #

Activity

Description

Responsibility

Issues Letter

Issues letter to individual members for their dues and adjustments in


sharing.

Treasury Function

Receives cheques

Receives cheque, or bank informs receipt from those members who


are maintaining their Letter of Credits.

Treasury Function

Adjusts payments of Old


members

Adjusts payments of Old members.

Treasury Function

Updates individual
member payment status

Updates individual member payment status.

Treasury Function

10

Prepares JV for
accumulated receivable

Prepares JV for accumulated receivable from NATI

Treasury Function

11

Approves JV

CM Approves JV

Treasury Function

12

Sends to GL Section

Sends to GL Section

Treasury Function

Off-page connector signifies process flow going to following


process: Collection of Journal Voucher (FI-GL-01).
3

Page 38 of 44

Collection from NATI Members


Process #: FI-AR-21
1

Receives &
prepares Bank
Receipt Voucher

Treasury Function

Issues Letter

Bank

Credits account

Updates
subsidiary record

Sends

Prepares
Collection Jv

Approves JV

Sends to GL
Section

FI-AR-10

NATI Members

Sends cheque

FI-GL-01

AS-IS PROCESSES
Process Description
Process Name

Collection from NATI Members

Process Number

FI-AR-21

Process Overview

This process Identifies steps involved in booking collections from NATI Members

Activity
Box #

Activity

Description

Responsibility

Issues letter

Issues letter to bank, mentioning current share of those NATI


members who has established letter of credit

Treasury Function

Credits account

Credits account of SSGC accordingly.

Bank

Sends Cheques

Sends cheque for payment of their respective share.

NATI Members

Receives & Prepares Bank


Receipt voucher

Receives cheque and prepares bank receipt voucher.

Treasury Function

Sends

Sends cheque with bank receipt voucher to Revenue Control


Accounting (RCA).

Treasury Function

Off Page connectors signifies process going to and coming from


following Process: Collection through Revenue Receipt Voucher
(RRV) (FI-AR-10).
6

Updates Subsidiary record

Updates Subsidiary record of each individual member of NATI,


maintained in MS Excel.

Treasury Function

Prepares Collection JV

Prepares Collection Journal Voucher.

Treasury Function

Approves JV

Section In-charge / CM approve JV.

Treasury Function

Page 39 of 44

AS-IS PROCESSES
Activity
Box #
9

Activity
Sends to GL Section

Description
Sends to GL Section.
Off-page connector signifies process flow going to following
process: Collection of Journal Voucher (FI-GL-01).

Page 40 of 44

Responsibility
Treasury Function

Preparation of domestic debtors reconciliation


Process #: FI-AR-22
1
Sends DB-01

Receives DB-01

Receives DB-05

Treasury Section

Data processing
section

5
Reviews DB-01
and DB-05

6
Reconciles
differneces

7
Follows up for
adjustments

11
Reconciles DR/CR
adjustments

12
Follows up for
adjustments

3
Generates and
sends DB-05

Billing department

9
Requests for floppy
disk

Adjusts differences

10
Sends floppy disk

13
Adjusts differences

14
Prepares memo
record

AS-IS PROCESSES
Process Description
Process Name

Preparation of domestic debtor reconciliation

Process Number

FI-AR-22

Process Overview

This process identifies steps involved in preparation of domestic debtors reconciliation. Reconciliation
process involves reconciling domestic debtors control account with subsidiary record of domestic
debtors. Reconciliation process is performed on daily basis using reports obtained from billing
department and treasury section. Any differences that are identified in the process are followed up
with billing department and appropriate adjustments are suggested for reconciled differences.

Activity
Box #

Activity

Sends DB-01

Receives DB-01

Description

Responsibility

Sorting pool send the report of daily collection prepared for purposes
of updating the domestic debtor control account. DB-01 is generated
using oracle based application and is sent daily.
Debtors reconciliation and reporting section receives the report DB-01

Treasury section

Generates and sends DB05

Data processing section send DB-05, which provides area-wise


collection from domestic customers. DB-05 is generated using
COBOL based application and is sent daily.

Data processing
section

Receives DB-05

Treasury section

Reviews DB-01 & DB-05

Reconciles differences

Follows-up for adjustment

Debtors reconciliation and reporting section receives the report DB01.


Total collection shown in DB-01 for domestic customers should match
total area-wise collection in DB-05 and differences are identified, if
any.
Differences highlighted are reconciled by using source documents
and related reports.
The reconciled differences are discussed with billing department.
Page 41 of 44

Treasury section

Treasury section

Treasury section
Treasury section

AS-IS PROCESSES
Activity
Box #

Activity

Adjusts differences

Requests for floppy disk

10

Sends floppy disk

11

Reconciles DR/CR
adjustments

12

Follows-up for adjustment

13

Adjusts the differences

14

Prepares memo record

Description

Responsibility

Appropriate adjusting entries are passed by the concerned section in


billing department.
Debtors reconciliation and reporting section requests billing
department for DR/CR adjustment data on a floppy disk.
Billing department sends the floppy disk.

Billing department

Reviews DR/CR adjustments data and matches it with DR/CR


adjustments shown in DB-05 and differences, if any are identified and
discussed with billing department.
The reconciled differences are discussed with billing department.

Billing department

Appropriate adjusting entries are passed by the concerned section in


billing department.
Memorandum record is kept manually of un-reconciled differences.

Billing department

Page 42 of 44

Treasury section
Billing department

Treasury section

Treasury section

Preparation of Industrial/Commercial debtors reconciliation


Process #: FI-AR-23
1

Treasury Section

IT department

Approving Authority
(AA)

Sends records

2
Receives records

3
Receives request
and sends reports

4
Receives reports

5
Reviews records
and reports

6
Reconciles
differneces

7
Follows up for
adjustments

9
Prepares
reconciliation

8
Adjusts differences

10
Approves
reconciliation

AS-IS PROCESSES
Process Description
Process Name

Preparation of Industrial/commercial debtor reconciliation

Process Number

FI-AR-23

Process Overview

This process identifies steps involved in preparation of debtors reconciliation for commercial and
industrial customers. The reconciliation process is done on monthly basis using reports obtained from
treasury section and IT department. Any differences which are identified in the process are followed
up with concerned section and appropriate adjustments are suggested for reconciled differences.

Activity
Box #

Activity

Sends records

Receives records

Receives request and


sends reports

Receives reports

Reviews reports and


records

Reconciles differences

Description
Revenue control section sends DB-01, collection book and subsidiary
records to Debtors reconciliation and reporting section.
Debtors reconciliation and reporting section receives the records and
requests IT department for certain reports.
Reports of JVs rejected by computer and receipts during the month in
the control account (commercial/industrial control account activity in
GL) are sent to treasury section.
Debtors reconciliation and reporting section receives the reports.
Debtors reconciliation and reporting section reviews total the reports
received. Total collection shown in DB-01 should match total areawise collection subsidiary records and any differences highlighted are
reconciled by using source documents and related reports such as
collection book and reports of JVs rejected by computer.
Debtors reconciliation and reporting section reconciles differences
highlighted by using source documents and related reports.

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Responsibility
Treasury section
Treasury section
IT Department

Treasury section
Treasury section

Treasury section

AS-IS PROCESSES
Activity
Box #

Activity

Follows-up for adjustment

Adjusts the differences

Prepares reconciliation

10

Approves reconciliation

Description

Responsibility

Debtors reconciliation and reporting section discusses reconciled


differences with concerned section i.e. IT department or Revenue
collection section.
Appropriate adjusting entries are passed by the concerned section.

Treasury section

Information obtained for reconciliation is assimilated in the form of a


reconciliation statement, prepared in excel file.
The reconciliation statement is approved by head of Debtors
reconciliation and reporting section

Treasury section

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Concerned section

Approving Authority
(AA)

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