Firoz Khan

47, Haroon Colony, Khajarana, Indore, M.P

Mobile: +91-9993049206; +91-9039392825
E- Mail: firozkhan_ccna@yahoo.co.in
Website: firozkhan-ccna.blogspot.com
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PROFILE: IT professional having passion for IT, drive to succeed. Having
Experience in multi dimensional functions in IT, Result oriented, Team Builder,
Extrovert, Keen learner, loves to update myself to new technologies.

SUMMARY: I have Five years eight months of experience as a Network & Voice Engineer which includes
working on Routers, L2 and L3 Switches, Firewalls, VoIP Gateways, Nortel Option 11C PBX, CS1000E with
Contact Center 6.0. Servers, DSLAM, Optimux, Many LAN-WAN projects, etc

Carrier Objective

Seeking a position to utilize my skills and abilities in the Information Technology Industry that offers
Professional growth while being resourceful, innovative, and flexible.

Professional Profile

♦ Experience of Setting up network with Cisco 2800, 2600,2500,1800,1700, and 1600 series
Routers, Cisco 6500, 3550, 3750, 2960, 2950, and 1900 series L2 and L3 Switches. Cisco PIX
515E and Cisco ASA 5510 Firewall.

♦ Worked on VoIP including Audio Codes Mediant Gateways like Mediant 1000 and 2000 and
Audio Codes Media Pack Gateways like MP124, MP118, and MP 108.

♦ Nortel option 11C and CS 1000E with contact center 6.0 and signaling server.

♦ Implementation, Configuration, and Administration of Active Directory Services on 2000 and

2003 Server and managing and creating user accounts and groups. Configure many servers
like Web Server, File Server, Print Server, DHCP Server, WSUS Server, Antivirus Server and
Proxy Server.

♦ Worked on various WAN Technologies like E1 link, ISDN PRI, Lease Line, Frame-Relay,
SHDSL, ADSL, LAN extender, E1 to Ethernet Convertor and RAD Modems (ASMi 52, FCD E1).

♦ Configure Syslog server for the network log management..

♦ Configure Video Conferencing Unit using ISDN PRI and NT1.

♦ Worked on IP DSLAM and Optimux.

♦ Configuring NTP server for the auto date/time replication on all network devices.

♦ Planning and implementation of Network redundancy for WAN and LAN using Cisco HSRP
protocol.

♦ Worked on Network Protocols like OSPF, EIGRP, IGRP, RIP, Static Routing, and TCP/IP.

♦ Worked on various Network Monitoring Tools like LAN Analyzer, WhatsUp, MRTG, PRTG, etc.

♦ Worked on the Operating Systems like Windows 2003/2000 Server, Windows NT 4.0, and
Windows 9 X/XP/ME/2000 Pro.

♦ Worked on Server Hardware like Compaq/HP/IBM Server with RAID Configuration.

♦ Configuration of Smooth Wall Proxy server for VoIP and Internet with firewall feature.

♦ Successful installation of 250 PCs using Norton Ghost Server.

Professional Experience

Currently I am working with Teleperformance; CRM services India Pvt. Ltd., based in Indore as a
Network Analyst from April 08 to till date.

Job Profile:
1. Implementing, configuring, supporting and maintaining all aspects of Local and Wide-Area
Networking for Call Center network of 1600+ Computers.
2. Responsible for handling many Servers (ADS, File, DHCP, DNS, Web, Proxy, Database, etc.)
3. Ensure 99.9% uptime FOR 24X7 for Voice and Data Network.
4. Handling Voice Gateways - Madient 2000
5. Responsible for Configuration, Maintenance and upgradation of Option 11C.
6. Responsible for backup of Database, and updating of patches of Option 11C.
7. Handling Optimux.
8. Responsible for handling Cisco 2811 Router, Cisco Catalyst 4000 L3 Switch, Cisco 7200 Router.
9. Providing security to Network using Cisco ASA5520 and 5520 Firewall.
10. Handling a Helpdesk Team.
11. Monitoring managing logs of the network using cisco and other network monitoring tools.
12. Implement and managing the WSUS, File and ISA server.

I was associated with Iprotek Solutions Pvt. Ltd., a BPO and Software Development Company based
in Indore as a Senior Network Engineer from the period of July 07 to March 08.

Job Profile:
1. I was responsible for managing the LAN - WAN Network of 200+ computers.
2. Implement and configure Data and Voice Network for International Process.
3. I was handling Nortel Option 11C PBX.
4. I was handling Voice Gateways (Madient 2000, Madient 1000, MP 118, and MP110).
5. I was handling many Servers (DC, ADC, File, WSUS and Antivirus).
6. I was responsible for managing LAN-WAN connectivity and ensuring 99.9% uptime using Cisco
2811 Router, 2960G Switch, and other LAN devices. Securing network using PIX 515E.

I had started my career with Deepee Electronics Pvt. Ltd. as a Network Engineer in Indore from May
04 to June 07.

Job Profile:
1. I was responsible for handling major projects for “Bharti Airtel Ltd.”, like LAN-WAN Integration
Project between Indore-Bhopal and Surat-Ahmadabad-Rajkot and Mumbai.
2. I was given the task to complete the NOC vehicle project at 10 Corps. Signal Regiment, (AREN),
and 11 FOD Bhatinda using Cisco 2600 Series Router, Cisco 2960 Switch, DSLAM, Optimux, IBM
Server, and Nortel Option11C PBX.
3. I was responsible for managing and maintaining the E-Academy network of 400+ computers at
Army War College, Mhow and provide all levels of support to the network using Cisco Routers,
Switches and Servers. Provide the Internet connectivity using DSLAM and ADSL 2+ technology,
and configured projectors in many auditoriums using Linksys Wireless Presentation Player.
4. I was responsible for maintaining client networks like Daily College of Business School, Oriental
Insurance, Indore and Mhow, State Bank of Indore, Shubh Laxmi Co. Bank, Dental College,Ujjain
Polytechnic College, Oxford Junior College, Dena Bank, etc

Chief tasks handled / Projects /Achievements

Implementation of WAHA project for Teleperformance US and Teleperformance India.

LAN-WAN Integration project for Bharti Airtel Ltd. between Indore-Bhopal.

LAN-WAN Integration project for Bharti Airtel Ltd. between Surat-Ahmadabad-Rajkot and Mumbai.

Successfully done NOC vehicle project at 10 Corps. Signal Regiment, (AREN), and 11 FOD Bhatinda.

Implement Thin Client Server based network, wireless network using Wi-Fi router and 2611 router
at 2 Field Sub Group, Bhatinda.

Video Conferencing project between Army War College, Mhow and Army Headquarter, Delhi.
LAN-WAN Integration project for Aryan Imaging Ltd. and Ujjain Polytechnic College

Three Times nominated as “IT - Best Employee of the Month”.

Academic Credentials

GRADUATION : B.Sc. Computer Maintenance from DAVV Indore in 2004.

SCHOOLING : 12Th (Mathematics) from Kalidas Montessori School, CBSE in 2001.

10Th from Kalidas Montessori School, CBSE in 1999.

Technical Credentials

CCNA (Cisco Certified Network Associate) – Cisco ID – CSCO11038678

Windows 2003 Server Certification from Jetking Infotrains Ltd, Indore

N+ Certification from Jetking Infotrains Ltd, Indore

NWS (Netgear Wireless Specialist)

Currently Pursuing

CCNP - BSCI (Building Scalable Cisco Internetworks)

Personal Details

Father’s Name: Abdul Hafiz Khan

Date of Birth: 24 September 1981

Marital Status: Single

Hobbies: Playing Cricket, Reading Poetry, Traveling and Listening Music

Language Known: English and Hindi

Current Address: 47, Haroon Colony, Khajarana, Indore, (M.P)

Permanent Address: 28/2, Shastabad Street, Bhargava Marg, Ujjain, (M.P)

Contact Number: +91-9993049206; +91-9039392825

E-Mail ID: firozkhan_ccna@yahoo.co.in

Passport Details

Passport Number: F4395345

Date of Issue: 05/09/2005 Date of Expire: 04/09/2015

References

Mr. Dheeraj Shrivastawa (CEO)

Deepee Electronics, Indore, (M.P) - Ph. 0731-2560694, Mob. +91-9303217870, 9425052164

Mr. Mayank Gour (Center Manager)

Hard zone, Indore, (M.P) – Mob. +91-9300930066

DECLARATION:

I hereby affirm that all information stated above is true to best of my knowledge.

Firoz Khan
Signature Date: