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Table of Contents

Introduction 0-1
Welcome ............................................................................................................ 0-1
Microsoft Dynamics Courseware Contents ........................................................ 0-2
Documentation Conventions .............................................................................. 0-3
Student Objectives ............................................................................................. 0-4
Chapter 1: Introduction to Trade and Logistics 1-1
Objectives ........................................................................................................... 1-1
Introduction ......................................................................................................... 1-1
Logistics and Inventory Management ................................................................. 1-2
Logistics and Inventory Features........................................................................ 1-2
Information Flow ................................................................................................. 1-6
Summary ............................................................................................................ 1-6
Quick Interaction: Lessons Learned ................................................................... 1-7
Chapter 2: Inventory 2-1
Objectives ........................................................................................................... 2-1
Introduction ......................................................................................................... 2-1
Item Groups ........................................................................................................ 2-2
Lab 2.1 - Locating Inventory Posting Accounts ................................................ 2-14
Inventory Model Groups ................................................................................... 2-16
Lab 2.2 - Set Up an Inventory Model Group and Apply It to an Item ................ 2-24
Dimension Groups ............................................................................................ 2-27
The Inventory Dimensions Form ...................................................................... 2-30
Item Dimension Combinations.......................................................................... 2-37
Lab 2.3 - Create an Inventory Dimension Group .............................................. 2-41
Inventory Parameters ....................................................................................... 2-43
Item Setup ........................................................................................................ 2-44
Default Order Settings ...................................................................................... 2-56
Units of Measure .............................................................................................. 2-60
Warehouse Management ................................................................................. 2-62
Lab 2.4 - Create a New Item ............................................................................ 2-64
Item Pricing ...................................................................................................... 2-68
Summary .......................................................................................................... 2-75
Test Your Knowledge ....................................................................................... 2-76
Quick Interaction: Lessons Learned ................................................................. 2-79
Chapter 3: Purchase Orders and Purchase Order Posting 3-1
Objectives ........................................................................................................... 3-1
Introduction ......................................................................................................... 3-1
Working with Purchase Orders ........................................................................... 3-2
Purchase Order Types ..................................................................................... 3-15
Lab 3.1 - Create Purchase Orders ................................................................... 3-20
Set Up Accounts Payable Purchase Parameters ............................................. 3-23
Lab 3.2 - Applying Purchase Parameters ......................................................... 3-25
Ship to Multiple Addresses ............................................................................... 3-27
Lab 3.3 - Ship to Multiple Addresses and Purchase Orders............................. 3-29
Purchase Order Posting ................................................................................... 3-31
Post a Purchase Order ..................................................................................... 3-32

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Trade and Logistics I in Microsoft Dynamics® AX 2009

Post a Receipts List .......................................................................................... 3-41


Post a Packing Slip .......................................................................................... 3-43
Post a Purchase Order Invoice ........................................................................ 3-47
Lab 3.4 - Post a Purchase Order ...................................................................... 3-54
Accounts Payable Invoice Matching ................................................................. 3-56
Purchase Order Financial Posting .................................................................... 3-66
Purchase Order Discount Posting .................................................................... 3-69
Summary .......................................................................................................... 3-71
Test Your Knowledge ....................................................................................... 3-72
Quick Interaction: Lessons Learned ................................................................. 3-75
Chapter 4: Serial and Batch Numbers 4-1
Objectives ........................................................................................................... 4-1
Introduction ......................................................................................................... 4-1
Dimension Group - Storage Dimensions ............................................................ 4-2
Manual Allocation ............................................................................................... 4-3
Lab 4.1 - Set Up an Item with Manual Allocation of Serial Numbers ................ 4-11
Automatic Allocation ......................................................................................... 4-13
Lab 4.2 - Set Up an Automatically Allocated Serialized Item ........................... 4-18
Tracing ............................................................................................................. 4-21
Lab 4.3 - Trace Items ....................................................................................... 4-26
Summary .......................................................................................................... 4-27
Quick Interaction: Lessons Learned ................................................................. 4-28
Chapter 5: Item Arrival and Registration 5-1
Objectives ........................................................................................................... 5-1
Introduction ......................................................................................................... 5-1
Item Registration Setup ...................................................................................... 5-2
Item Arrival ......................................................................................................... 5-3
Lab 5.1 - Manage an Item Arrival ..................................................................... 5-11
Summary .......................................................................................................... 5-13
Test Your Knowledge ....................................................................................... 5-14
Quick Interaction: Lessons Learned ................................................................. 5-15
Solutions ........................................................................................................... 5-16
Chapter 6: Quarantine Management 6-1
Objectives ........................................................................................................... 6-1
Introduction ......................................................................................................... 6-1
Quarantine Warehouse Setup Parameters ........................................................ 6-2
Lab 6.1 - Create Quarantine Inventory ............................................................... 6-6
Quarantine Item Management ............................................................................ 6-9
Lab 6.2 - Purchase to Quarantine Inventory..................................................... 6-16
Inventory Transactions on Quarantined Items.................................................. 6-18
Summary .......................................................................................................... 6-19
Test Your Knowledge ....................................................................................... 6-20
Quick Interaction: Lessons Learned ................................................................. 6-21
Solutions ........................................................................................................... 6-22
Chapter 7: Vendor Returns 7-1
Objectives ........................................................................................................... 7-1

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Table of Contents

Introduction ......................................................................................................... 7-1


Create Vendor Returns ...................................................................................... 7-2
Create Vendor Returns for Serialized Items ....................................................... 7-6
Lab 7.1 - Working with Vendor Returns............................................................ 7-10
Lab 7.2 - Complete a Vendor Return Using Returned Order Type .................. 7-11
Summary .......................................................................................................... 7-13
Quick Interaction: Lessons Learned ................................................................. 7-14
Chapter 8: Sales Orders and Sales Order Posting 8-1
Objectives ........................................................................................................... 8-1
Introduction ......................................................................................................... 8-1
Working with Sales Orders ................................................................................. 8-2
Sales Order Types ............................................................................................. 8-4
Lab 8.1 - Create a Sales Order .......................................................................... 8-6
Sales Parameters ............................................................................................... 8-7
Lab 8.2 - Apply Sales Parameters ...................................................................... 8-8
Ship to Multiple Addresses ................................................................................. 8-9
Enhanced Delivery Date Control ...................................................................... 8-11
Lab 8.3 - Set Up Transport Times .................................................................... 8-20
Available Ship and Receipt Dates .................................................................... 8-22
Lab 8.4 - Available Dates and Delivery Dates .................................................. 8-25
Order Entry Deadlines ...................................................................................... 8-26
Create a Sales Order in a Multi Time Zone Environment ................................. 8-30
Direct Delivery .................................................................................................. 8-32
Lab 8.5 - Direct Delivery ................................................................................... 8-38
Sales Order Posting ......................................................................................... 8-40
Post a Sales Order Confirmation ...................................................................... 8-41
Post a Sales Order Picking List ........................................................................ 8-47
Post a Picking List Registration ........................................................................ 8-49
Post a Sales Order Packing Slip ...................................................................... 8-50
Post a Sales Order Invoice ............................................................................... 8-53
Lab 8.6 - Post a Sales Order ............................................................................ 8-55
Post an Invoice Based on Packing Slips .......................................................... 8-58
Sales Order Financial Posting .......................................................................... 8-61
Multisite ............................................................................................................ 8-66
Shipping Carrier Interface ................................................................................ 8-71
Summary .......................................................................................................... 8-73
Test Your Knowledge ....................................................................................... 8-74
Quick Interaction: Lessons Learned ................................................................. 8-76
Solutions ........................................................................................................... 8-77
Chapter 9: Sales Order Picking 9-1
Objectives ........................................................................................................... 9-1
Introduction ......................................................................................................... 9-1
Item Pick Registration Setup .............................................................................. 9-2
Automatic Registration of a Pick......................................................................... 9-7
Manual Registration of a Pick ............................................................................. 9-8
Item Pick Registration of Serialized and Batch Inventory ................................... 9-9
Lab 9.1 - Item Picking Registration of Serialized Inventory .............................. 9-11
Edit, Reverse, and Split a Pick ......................................................................... 9-13

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Trade and Logistics I in Microsoft Dynamics® AX 2009

Lab 9.2 - Edit, Reverse, and Split a Pick .......................................................... 9-16


Release Sales Order Picking ........................................................................... 9-18
Summary .......................................................................................................... 9-26
Quick Interaction: Lessons Learned ................................................................. 9-27
Chapter 10: Customer Returns 10-1
Objectives ......................................................................................................... 10-1
Introduction ....................................................................................................... 10-1
Scenarios: Customer Returns .......................................................................... 10-2
Set Up Customer Returns ................................................................................ 10-4
Create a Return Order ...................................................................................... 10-9
Lab 10.1 - Create a Return Order .................................................................. 10-13
Item Arrival and Receipt Registration ............................................................. 10-15
Lab 10.2 - Process a Return Order ................................................................ 10-20
Lab 10.3 - Post the Packing Slip and Invoice ................................................. 10-22
Quarantine Orders .......................................................................................... 10-23
Replacement Orders ...................................................................................... 10-24
Reports and Statistics .................................................................................... 10-25
Summary ........................................................................................................ 10-27
Test Your Knowledge ..................................................................................... 10-28
Quick Interaction: Lessons Learned ............................................................... 10-29
Solutions ......................................................................................................... 10-30
Chapter 11: Over/Under Delivery and Miscellaneous Charges 11-1
Objectives ......................................................................................................... 11-1
Introduction ....................................................................................................... 11-1
Over/Under Delivery ......................................................................................... 11-2
Lab 11.1 - Use Over/Under Delivery with Purchase Orders ............................. 11-8
Lab 11.2 - Use Underdelivery with Sales ....................................................... 11-10
Miscellaneous Charges .................................................................................. 11-12
Price Miscellaneous Charges ......................................................................... 11-13
Miscellaneous Charges Codes ....................................................................... 11-15
Lab 11.3 - Create a Miscellaneous Charges Code......................................... 11-20
Manual Miscellaneous Charges ..................................................................... 11-21
Lab 11.4 - Manual Setup of Miscellaneous Charges ...................................... 11-26
Automatic Miscellaneous Charges ................................................................. 11-29
Lab 11.5 - Create a Customer Miscellaneous Charges Group....................... 11-36
Lab 11.6 - Set Up of Automatic Miscellaneous Charges ................................ 11-38
Landed Cost Miscellaneous Charges ............................................................. 11-40
Lab 11.7 - Add Landed Costs to an Invoice Journal....................................... 11-42
Add Miscellaneous Charges to a Purchase Order Invoice ............................. 11-44
Summary ........................................................................................................ 11-47
Quick Interaction: Lessons Learned ............................................................... 11-48

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