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TIA
Exam CCNT
Convergent Network Technologies
Version: 3.0

Which of these statements about VoIP gateways is true?


A. A VoIP gateway consumes LAN/WAN bandwidth for every call in-building, PSTN,
intracompany, and long- distance.
B. A VoIP gateway is used for intra-company phones.
C. Conferencing and collaborative consulting are available using VoIP gateways.
D. All of the above.
When building a multiple-telephone-line, multiple-application CTI system, it is
important to use an operating system with
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A. Multiprogramming features.
B. Real multi-threading features.
C. A bundled API.
D. A GUI.
Why has the local loop become a bottleneck?
A. Increase in people making international calls
B. Increase in the number of people using e-mail
C. Components in the local loop wearing out, causing delay while they are replaced
D. Increase in Internet access
Supervisory signaling indicates
A. The number dialed.
B. On hook and off hook.
C. When dialing may begin.
D. When a distant phone is ringing.
First word clipping usually results from poor _____ technology.
A. Packet segmentation
B. Echo cancellation
C. Silence suppression
D. Jitter buffer
Answer: C
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Which of the following is a unique numerical tag that identifies the route used by
individual cells?
A. Virtual channel
B. Virtual path
C. Virtual channel identifier
D. Virtual path identifier
Answer: C
The _________________ is used by both ILEC and CLEC to access to customers.
A. Main distributing frame
B. IXC fiber optic ring
C. ILEC DACs
D. ILEC add-drop multiplexers
Answer: A
How does frame relay handle errors?
A. Errors are corrected immediately upon detection.
B. Frame relay does not check for errors.
C. Corrupt packets are discarded, and no other action is taken.
D. The sending device is notified of the error so it can retransmit the packet.
Answer: D
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Which codec has an average processing delay of approximately 67.5 ms?
A. G.711.
B. G.729A.
C. G.723.1.
D. G.114.
Answer: C
A station has passive station status. How is it connected to the network?
A. Through a media access unit
B. Through a passive switch
C. With a transceiver
D. Through a wireless access point
Answer: A
Tunneling is the process used by _____ to create a secure connection over a public
network.
A. VPN
B. ATM
C. Frame relay
D. All of the above
Which of the following is NOT a benefit of CTI applications?
A. More efficient call handling

B. Unified messaging
C. Flexibility
D. Reduced development costs
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What happens during fax remodulation?
A. The originating gateway converts a digital fax to analog.
B. The destination gateway converts a digital fax signal to analog.
C. The originating gateway converts an analog fax signal to digital.
D. The destination gateway converts an analog fax signal to digital.
Answer: B
Commercial long distance telephony began in
A. 1938.
B. 1811.
C. 1881.
D. 1876.
Answer: C
Which gateway function is bypassed for ISDN and T1/E1 calls?
A. Decompression function
B. Connection function
C. Digitizing function
D. Packetization function
Answer: C
Which of the following is an advantage of a token bus (IEEE 802.4) network?
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A. It operates well under heavy loads.
B. It is not limited by physical distances.
C. It maintains signal integrity as the network grows.
D. It operates at a consistently high data speed.
Which type of bit rate is best used for applications requiring a constant rate?
A. Constant bit rate
B. Variable bit rate
C. Unspecified bit rate
D. Available bit rate
Which of the following has the best access range?
A. Wireless broadband
B. DSL
C. Digital TV

D. Cable modem
Answer: C
Which of the following is a component of the ATM header?
A. Generic flow control
B. BECN
C. FECN
D. DLCI
A virtual channel identifier is
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A. A permanent association between two devices.
B. A unique numerical tag identifying the route used by individual cells.
C. The component that maps end-to-end routes between two ATM end devices.
D. A logical association or bundle of virtual channels.
What are top speeds for token ring (IEEE 802.5)?
A. 10 Mbps
B. 10 Mbps and 16 Mbps
C. 4 Mbps
D. 4 Mbps and 16 Mbps
Answer: D
Which of the following is true?
A. Routers can translate protocols from one type of LAN to another.
B. Bridges are more sophisticated than routers.
C. Bridges are capable of selecting the best of several possible paths for a packet.
D. Routers require an outside database to properly route a packet.
What are challenges of packet-switching for voice and video?
A. Packets are subject to corruption.
B. Packets take different paths across the network and are subject to delay.
C. Packet-switching transmits at a faster rate than voice and video can tolerate.
D. Packet-switching is optimized for voice and video and presents only minimal
challenges.
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Which of the following terms is used to define any device attached to an SNA
network?
A. LUs
B. NAU
C. SDLC

D. SSCP
Answer: B
Which of the following standards is used to reduce bandwidth consumption for
voice transmissions?
A. G.723.1
B. H.323
C. G.711
D. All of the above
Answer: D
The MTSO is the Mobil Telephone
A. Service offer.
B. Service office.
C. Switching office.
D. Standard object.
Simple 'housekeeping' functions such as monitoring network alarms are generally
performed by which type of tool?
A. Physical layer systems
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B. Network monitoring systems
C. Network analysis systems
D. Integrated network management systems
Answer: B
What does "open" architecture allow CTI designers to do?
A. Create the entire system using in-house proprietary designs
B. Choose from off-the-shelf products
C. Create their own standards for buses
D. Integrate voice and data transmission on the same T1/E1 line
Which of the following can be used to connect nodes to the network in a star
topology?
A. Transceivers
B. Multistation access units
C. Switches
D. Access point
What is the advantage of line doubling?
A. It enables offsite workers with access to only one phone line to transmit data and
make calls at the same time.
B. It requires less effort for moves and changes.
C. It offers feature-rich telephony functions, conferencing, and collaborative consulting.
D. It requires less power than conventional technology.
Answer: A
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Which of the following statements about virtual private networks is true?
A. A VPN is a public connection, much like the existing network.
B. A VPN requires a separate network between the points that it will connect.
C. A VPN is incompatible with existing technology such as frame relay and the Internet.
D. A VPN is a private connection that uses existing network structure.
Which of the following prompts the caller to respond to QUESTION NO:s (either by
touchtone dialing or by speaking) and provides unique information based on the
responses?
A. ACD
B. IVR
C. SVD
D. ANI
Answer: B
Which of the following is NOT true about virtual circuits?
A. Virtual circuits allow cells from many different calls to use the same physical
resources.
B. Virtual circuits use physical resources in proportion to the demands of the
application.
C. Using virtual paths and virtual channels makes BISDN a connectionless service.
D. Virtual circuits use statistical multiplexing.
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Consideration of multiple styles of people interacting via telecommunications should
result in
A. An increase in the software content of the solution.
B. Multiple solutions to identified needs.
C. Discarding solutions which serve a small percentage of customers.
D. More versatile call centers with Internet connectivity.
Answer: D
Which of the following best describes ATM quality of service (QoS)?
A. ATM has poor quality of service for voice and video.
B. ATM alters QoS parameters to fit the application.
C. ATM has good QoS for voice and data, but not video.
D. ATM has no particular QoS standards.
The star topology is different from buses and rings in that
A. All data flows through a central hub.
B. Data never passes through a single central point.
C. The star topology allows only limited network control.
D. The star topology is harder to expand.

Answer: A
A front-end processor in an SNA network is what type of NAU?
A. PU
B. LU
C. SSCP
D. SDLC
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Answer: A
To maintain synchronization between a sender and a receiver, digital data
transmission relies on
A. Specialized clocks on the receiving end.
B. Continuous voltage within the bit stream.
C. A completely digital transmission channel.
D. Frequent changes of voltage within the bit stream.
Answer: D
Integrated network management systems are based on protocol families such as
A. The network operating system.
B. The IEEE 802.x MAC layer standards.
C. Simple Network Management Protocol (SNMP).
D. OSI transport layer protocols.
Answer: C
Integrated network management systems are based on protocol families such as
A. The network operating system.
B. The IEEE 802.x MAC layer standards.
C. Common Management Information Protocol (CMIP).
D. OSI transport layer protocols.
Answer: C
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Signal processing boards usually support hang-up detection, sending flash-hooks,
and dialing digits. Which function do these represent?
A. Telephony
B. Voice processing
C. Voice-data integration
D. Digital signaling
Which part of the softswitch directs voice-over-packet building blocks and validates
user accounts?
A. Media gateway

B. Media gateway controller


C. Signaling gateway
D. Service managements platform
What is a messaging signaling unit (MSU)?
A. The MSU contains the signaling data required to control the transmission network.
B. The MSU is exchanged by the signaling points when the link is first established.
C. The MSU is automatically transmitted when there is no signaling traffic.
D. The MSU is exchanged when the link is brought back into service following a failure.
What type of system stores voice files, plays them back, and distributes them to the
various system users?
A. Voice mail
B. Audiotex
C. Fax-on-demand
D. Voice recognition system
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Which of the following is NOT true?
A. Routers are capable of selecting the best of several possible paths for a packet.
B. Bridges maintain an address database to properly route a packet.
C. Bridges are more sophisticated than routers.
D. Routers can translate protocols from one type of LAN to another.
Which standards organization is responsible for defining the OSI reference model?
A. The American National Standards Institute (ANSI)
B. The International Organization for Standardization (ISO)
C. Bell Communications Research (BellCore)
D. The Institute of Electrical and Electronics Engineers (IEEE)
Which of the following is NOT true about DWDM?
A. DWDM is a transmission technique that employs light wavelengths to transmit data.
B. DWDM increases the capacity of fiber optic transmission systems by adding
additional fibers.
C. Each DWDM signal can be carried at a different rate.
D. DWDM transmits video, multimedia, and voice with the same quality as current
transport systems.
Which is the application programming interface intended for PBX systems running
with a Novell LAN on a client/server network?
A. JTAPI
B. WOSA
C. TAPI
D. TSAPI
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Employees call their benefits department to request information about their
benefits. Which CTI application is used?
A. Automated attendant
B. Database lookup
C. Voice mail
D. SVD
A geographical area containing many CO switches is a
A. Wire center.
B. Business center.
C. Central office.
D. LATA.
Answer: D
What is NOT true about the projected future for DSL?
A. DSL will replace ISDN in many areas.
B. DSL will replace Ethernet in many areas.
C. DSL installations will continue to increase.
D. DSL will compete with cable modem for providing service to homes and businesses.
Answer: B
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Which CTI architecture would be best for a catalog order department?
A. Client/server
B. Desktop
C. Host-based
D. PBX -Not a CTI architecture
Broadband signals are typically divided into channels of how many megahertz?
A. 6
B. 10
C. 14
D. 26
Answer: A
What does SS7 stand for?
A. Signal system 7
B. Switching system 7
C. Signal switching 7
D. Symmetric switching 7
Answer: A
Which CTI application would be the most likely application for call centers with
large amounts of outgoing calls?
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A. Auto attendant
B. Predictive dialing
C. Text-to-speech
D. Voice mail
Answer: B
Cellular franchise areas are allocated by
Answer: LATA.
Answer: State.
Answer: Town or county.
Answer: Metropolitan statistical area
Which of the following defines a connection between a user and the public network
service provider?
A. Permanent virtual circuit
B. User network interface
C. Switched virtual circuit
D. Network-to-network interface
Which of the following is true about the development of data transmission
networks?
A. Data transmission always takes place on the existing PSTN.
B. Data uses separate networks, and compatibility with the PSTN is not necessary.
C. Converged voice, data, and video can be provided over a single network that is
compatible with the PSTN.
D. The existing PSTN will be completely replaced in the near future.
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Broadband transmissions traditionally transmit over which medium?
A. Coaxial cable
B. Either coaxial cable or twisted-pair cable
C. Either fiber or twisted-pair cable
D. Fiber, coaxial cable, or twisted-pair cable
Both add-drop multiplexers and digital cross connect systems allow access to
A. A carrier system's overhead bits.
B. A bitstream inside the carrier system.
C. Individual time slots in a digital switching system.
D. Analog loops on the other side of a digital loop carrier system.
Answer: B
What is the advantage of using PC phones?
A. Offering feature-rich telephony functions, conferencing, and collaborative consulting

B. Enabling offsite workers with access to only one phone line to transmit data and
make
calls at the same time
C. Reducing telephony costs
D. All of the above
Answer: D
A network architecture describes how components are connected and how
A. They communicate.
B. Fast data will travel.
C. The network will be used.
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D. Much data the network will handle.
Answer: A
Which of the following is NOT a component of Internet protocol (IP)?
A. IP address
B. Subnet mask
C. Default gateway address
D. Transmission control protocol
In H.323, which function is responsible for call setup and monitoring?
A. Packetization function
B. Gatekeeper function
C. Connection function
D. Digitizing function
Internet networks must be upgraded to provide the same ______________ as the
PSTN today.
A. Access capabilities
B. Ability to dial anywhere
C. Perceived quality of speech
D. Billing options
Answer: C
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Which of the following statements is true?
A. VoIP gateways retain the paradigm of centrally wired phones.
B. VoIP gateways extend telephony functionality beyond existing PBX/KTS capability.
C. VoIP gateways require the replacement of all legacy phones.
D. All of the above.
Answer: A

What takes place when a hacker attempts to discover which transport layer is being
used to transmit applications?
A. Packet sniffing
B. Data theft
C. Information alteration
D. Port scanning
Tie trunks are not switched by
A. The telco.
B. The PBX.
C. The premise switch.
D. Using LCR.
Answer: A
Which of the following is NOT a 32-bit operating system?
A. Windows 95/98
B. Windows NT
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C. UNIX
D. All of the above are 32-bit operating systems
Which of the following does ATM use to reduce delay for voice and video?
A. Mapping ATM cells onto SONET, using the full bandwidth.
B. Prioritizing voice and video cells.
C. Preventing need for retransmission by reducing errors in the cells.
D. Increasing transmission speed of voice and video cells.
Answer: A
Which is not true of PC phones?
A. They require less cabling than conventional technology.
B. They require less effort for moves and changes.
C. They can offer access to enhanced features such as collaboration.
D. They require less power than conventional technology.
Which of the following topologies allows for redundant data paths in case of failure?
A. Tree
B. Bus
C. Star
D. Mesh
Answer: D
Which of the following should not be a consideration when selecting transmission
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media?
A. Bandwidth
B. Ease of installation
C. Conformance to fire retardant coating requirements
D. Protocols that will be used
Which type of SP is the database that holds all the routing and translation
information?
A. Service switching point (SSP)
B. Signal transfer point (STP)
C. Signal management point (SMP)
D. Service/Signal control point (SCP)
Answer: D
Which type of tool monitors data traffic and network performance under load?
A. Time-domain reflectometer
B. Simple performance monitoring
C. Network analysis
D. Network monitoring
In a frame relay network, what is the purpose of the FECN?
A. Performs error checking
B. Stores each frame for retransmission if necessary
C. Identifies the virtual circuit for the frame
D. Notifies the receiving device of congestion on the network
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A transmission system with only two leads, labeled tip and ring, is
A. A T carrier system.
B. A DID trunk.
C. A full duplex local loop.
D. The connection between the DLC and the CO switch.
Answer: A
Common channel is a form of
A. Out-of-band signaling.
B. In-band signaling.
C. Analog signaling.
D. Address signaling.
Answer: A
Which of the following is the documentation required to describe in detail how the
application will appear to the caller?
A. Block diagram
B. Design details
C. Functional details
D. RFP

The point of demarcation divides


A. The central office from the network.
B. Network responsibility and subscriber responsibility.
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C. Local networks and long-distance networks.
D. IXC POP switch and CO switch.
Answer: B
For computers to communicate with each other, the protocols used by each
computer must
A. Follow similar hierarchies.
B. Allow peer-to-peer communication.
C. Be identical.
D. Adhere to the OSI reference model.
What term describes the physical connection between the DTE and the DCE?
A. Channel
B. Voltage channel
C. Interface
D. Processing node
Answer: C
A cell relay type that uses a 53-octet, fixed-sized frame is
A. SMDS
B. UCS
C. ATM
D. Short cells
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Which of the following tools can you use to determine the location of an open in
the cable?
A. Digital VOM (volt ohm, milliamp meter)
B. Portable protocol analyzer
C. Oscilloscope
D. Time-domain reflectometer
Answer: D
Constant bit rate
A. Uses the remaining bandwidth once other bit rates have been allocated bandwidth.
B. Is best used for applications that send out bursty traffic.
C. Is best used for applications requiring a constant rate.

D. Can move very fast, or slow down when an application is sending a large file.
What is the average bandwidth consumption of a VoIP transmission after silence
suppression?
A. 60 Kbps
B. 40 Kbps
C. 20 Kbps
D. 10 Kbps
What is the most common configuration of a PBX in CTI architecture?
A. CTI computer placed in front of the PBX
B. CTI computer first, then EDI, then the PBX
C. PBX first, then the PEB, then the CTI computer
D. CTI computer placed behind the PBX
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Which of the following is NOT true about DSL?
A. All xDSL technologies have the potential to achieve 9 Mbps.
B. xDSL increases bandwidth by increasing the frequency range used for transmission.
C. xDSL technologies require a DSL modem.
D. DSL technologies providing simultaneous voice and data usually require a splitter.
What is the advantage of using open architecture elements when designing your
CTI system?
A. It will enable you to quickly add more telephone lines.
B. It will allow you to interface with a wide variety of hardware and software.
C. It is faster.
D. It will be less expensive to maintain.
Emergency power planning should be examined for
A. PC phones and IP phones.
B. IP phones.
C. PC phones.
D. PC phones, IP phones, and Ethernet hubs, switches and routers.
Answer: D
Token bus networks are most often found in which type of environment?
A. Scientific
B. Industrial
C. Office automation
D. E-business
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Coaxial cable consists of

A. A core, cladding, and sheath.


B. Copper wires sheathed in PVC.
C. Twisted copper wires sheathed in metal.
D. A copper conductor surrounded by at least three layers of insulation.
Answer: D
If the committed burst size (CBS) is 30 bits and the committed rate measurement
interval (CRMI) is three seconds, the CIR is
A. 90 bps.
B. 27 bps
C. 10 bps
D. 33 bps
Answer: C
Variable bit rate
A. Uses the remaining bandwidth once other bit rates have been allocated bandwidth.
B. Can move very fast, or slow down when an application is sending a large file.
C. Can send large, important files across the network to their destination in a matter of
seconds.
D. Is best used for applications requiring a constant rate.
Answer: C
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A D4 superframe is _______ long.
A. 8 frames
B. 12 frames
C. 192 bits
D. 193 bits
Answer: B
Within an SNA network, what device manages the flow of information to and from
the terminal devices?
A. Bridge
B. Host computer
C. Cluster controller
D. Communications processor
Answer: C
An HMO allows patients to call in to renew existing prescriptions. Which CTI
application would most likely be used for this application?
A. Automated attendant
B. Voice mail
C. Fax-on-demand
D. Text-to-speech board
Answer: C
What is NOT true about BISDN?

A. Its physical-layer transmission is SONET.


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B. It is a service system allowing only packet mode services.
C. BISDN stands for broadband integrated services digital network.
D. It is a service system requiring speeds of DS1.
For the 'PC phone to PC phone' application, which of the following statements is
true?
A. As long as the PC has a sound card, speakers, and a microphone, the telephony
technology is all software.
B. The PCs perform the gateway functions, so an outside gateway is not required.
C. The application will work if the PC has a phone card and is used with a regular
telephone.
D. All of the above.
Answer: D
CTI planning can be greatly enhanced by having your client generate a list of
requirements very similar to an
A. IVR.
B. SVD.
C. RFP.
D. API.
What does ATM stand for?
A. Asynchronous transmission mode
B. Alternate transfer mode
C. Asymmetric transfer mode
D. Asynchronous transfer mode
Answer: D
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Which of the following types of twisted pair cabling can support bandwidths of up
to 100 Mbps?
A. Category 2
B. Category 3
C. Category 4
D. Category 5
With which access method can two nodes place data on the network at the same
time?
A. Token passing
B. CSMA/CA
C. CSMA/CD

D. NetBEUI
Which of the following statements about VPNs is true?
A. Traditional WANs require more security than a VPN.
B. VPNs only work between close buildings.
C. VPNs are more expensive than traditional WANs because they require the creation
of
an entire new network.
D. VPNs use tunneling to make secure connections over a public network.
Answer: D
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How does xDSL provide simultaneous voice and data?
A. Splitters are required to split the lines with all types of xDSL.
B. A separate transmission line must be installed.
C. Splitting can be done remotely from the central office.
D. No accommodations are needed for xDSL to provide simultaneous voice and data.
The national architecture that uses SS7 to provide services such as calling name
display is called the
A. Integrated Services Digital Network.
B. Superior Signaling Network.
C. Advanced Intelligent Network.
D. National Advanced Information Infrastructure.
Answer: C
The function of SIP is to
A. Translate phone numbers into IP addresses.
B. Allow call agents to set up calls (sessions).
C. Specify which codec is to be used for a call.
D. Track call time so usage can be billed.
Answer: B
All frames used in LAN protocols contain at least
A. An address field and user information field.
B. Start and stop fields.
C. Token status byte.
D. Start and stop flags, a control field, and user data.
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Which of the following is true about DWDM?
A. DWDM is a transmission technique that employs light wavelengths to transmit data.
B. DWDM increases the capacity of fiber optic transmission systems by adding

additional fibers.
C. Each DWDM signal is carried at a constant rate.
D. DWDM is not a good technique for transmitting video, multimedia, and voice.
An IP-enabled PBX
A. Connects directly to a TCP/IP network without a gateway.
B. Allows conventional phones, IP phones and PC phones to function in the same way.
C. Can serve many PC phones in multiple locations.
D. All of the above.
Symmetric digital subscriber line (SDSL)
A. Provides Internet access on demand.
B. Provides equal bandwidth upstream and downstream.
C. Provides speeds up to 12 times those of an analog modem connection.
D. Is more expensive than traditional dedicated access services.
Answer: B
What term describes parameters that can be appropriately set for voice, video or
data?
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A. Application parameter
B. Delay value
C. Priority setting
D. Quality of service
Which of the following should not be a consideration when selecting transmission
media?
A. Network operating systems
B. Adherence to network standards
C. Availability of troubleshooting tools
D. Budget
Which of the following is an advantage to short-range wireless transmission?
A. It can be used where cable cannot be routed.
B. It supports higher bandwidths than cable-based transmission.
C. It is a widely accepted standard.
D. Direct Sequence Spread Spectrum is fully interoperable with Frequency Hopping
Spread Spectrum devices.
For VoIP, what type of packets are used to prevent corrupted packets from being
retransmitted?
A. ISDN/IP
B. UDP/IP
C. CODEC/IP
D. TCP/IP
Answer: B
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Which function is not part of the SIP architecture?
A. Location server
B. Call agent
C. Gatekeeper
D. Media gateway
Using the voice band is a characteristic of
A. DC signaling.
B. The ringing (alerting) signal.
C. E&M signaling.
D. In-band signaling.
Answer: D
A major benefit of Internet telephony is
A. Faster Internet access.
B. Lower long-distance costs.
C. Increased competition among ISPs.
D. More capacity for data transmission.
Which type of signaling link connects one STP to another STP?
A. Access link
B. Bridge link
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C. Extended link
D. Cross link
The three basic functions of switches are concentration, _______ and expansion
A. Transmission
B. Signaling
C. Addressing
D. Distribution
Answer: D
What is NOT true about FDDI?
A. FDDI stands for fiber distributed data interface.
B. FDDI uses ring topology.
C. FDDI allows for up to 5 miles between adjacent stations.
D. FDDI is an effective way to create a MAN.
Car owners call their service department to check whether their cars are ready to
be picked up. Which CTI application is used?
A. Database lookup
B. Text-to-speech

C. Voice mail
D. SVD
A space-division stage
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A. Uses a crosspoint switch.
B. Uses a buffer memory.
C. Switches time slots within a DS1.
D. Is not used in a digital switch.
The three applications of Centrex are PBX replacement, full featured business line,
and
A. Resale.
B. Data switching.
C. Centralized attendant switching.
D. Trunking.
Answer: A
A wireless device uses Frequency Hopping Spread Spectrum (FHSS). Which of the
following devices can it communicate with?
A. Any other wireless device
B. Only another device using FHSS
C. Only a device using Direct Sequence Spread Spectrum (DSSS)
D. Both a device using FHSS and a device using DSSS)
For first-time CTI developers, significant time can be saved by developing the first
few applications using
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A. GUI-based tools.
B. Form-based tools.
C. Script language package.
D. C.
Answer: B
How does the destination gateway allow for variable packet arrival times, yet still
produce steady outgoing speech?
A. It bypasses silence suppression technology.
B. It holds a packet for a short time in its jitter buffer, then plays it out.
C. It gives priority to non-real-time data packets instead of VoIP packets.
D. All of the above.
Which CTI feature enables a user to receive fax, e-mail, and voice messages from
the terminal of choice?

A. Videoconferencing
B. Unified messaging
C. Fax-on-demand
D. Text-to-speech
A call which has reached the central office has three possible destinations a local
line, ________ or an IXC POP.
A. A digital radio channel
B. A local ACD system
C. Another local switch
D. A metropolitan area network
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Answer: C
A government agency needs to notify its workers not to report to work due to severe
weather. What CTI system would be used?
A. Predictive dialing
B. Automated attendant
C. Interactive voice response
D. Simultaneous voice-data
Answer: A
Internet telephony can
A. Reduce the cost of international calls
B. Integrate voice and data onto a single premise infrastructure.
C. Provide enhanced functionality.
D. All of the above.
Answer: D
If an RBOC gains permission to provide long distance and enhanced services within
its territory, it will become
A. A competitive local exchange carrier.
B. An interexchange carrier.
C. An integrated communications provider.
D. An Internet service provider.
Answer: C
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If a PBX has only one trunk group to the CO, it is most likely a
A. DID group.
B. Outdial group.
C. Combo group.
D. T carrier trunk.

Answer: C
Which authentication protocol uses a secure or "trusted" server to verify access to
services and users?
A. TACACS+
B. RADIUS
C. IPsec
D. Kerberos
Answer: D
In planning an application, what blocking factor should you consider?
A. 1 percent
B. 2 percent
C. 5 percent
D. 10 percent
Answer: A
How does ATM reduce delay for voice and video?
A. Prioritizing voice and video cells
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B. Increasing transmission speed of voice and video cells
C. Mapping ATM cells onto SONET, using the full bandwidth
D. Preventing need for retransmission by reducing errors in the cells
Which CTI application would most likely be used by a securities sales office that
receives a call from one of its customers?
A. Predictive dialer
B. Text-to-speech
C. Voice mail
D. Database lookup
Which topology is most commonly used when implementing broadband?
A. Star
B. Bus
C. Tree
D. Mesh
In a large network, some application processing tasks are run by a workstation, and
some are run by a server. This is an example of which type of network?
A. Peer-to-peer network
B. Domain network
C. Client/server network
D. Server/client network
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Which of the following is NOT a step in the SIP transport process?
A. Encapsulate the SMDS data unit with header and trailer information.
B. Construct L2PDUs into L3PDUs and send them to the router.
C. Check the SMDS data unit for errors.
D. Divide the L3PDU into L2PDUs and place on the access circuit.
Which of the following is NOT an application for SS7?
A. Call setup
B. Call teardown
C. Caller ID
D. All of the above are SS7applications.
Which is not true of an IP-enabled PBX?
A. Reduces cabling costs.
B. Reduces costs of moves and rearrangements in the building.
C. Reduces costs of moves and rearrangements for remote offices and workers.
D. Reduces costs of power.
Which CTI architecture would use a LAN?
A. Client/server
B. Desktop
C. Host-based
D. PBX
Answer: A
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Which of the following is a digital interface that carries 24 voice/fax connections,
each as a 64-kbps PCM-encoded channel?
A. ISDN
B. E1
C. FXO
D. T1
Answer: D
Power companies receive thousands of calls whenever a power outage occurs.
Which CTI feature is most useful in processing these calls as quickly as possible?
A. Predictive dialer
B. Automated attendant
C. Calling line ID
D. Audiotex
How does token ring handle collisions?
A. After a collision, each node delays a random period and then tries again.
B. Collisions in token ring cause the system to crash.
C. Nodes wait for an empty token before transmitting, and collisions are avoided.

D. Nodes send a test signal to verify network availability before transmitting data.
How are signaling links prepared for failure on the network?
A. Transmission is delayed while a failure is repaired.
B. Signaling links are provisioned in pairs so there is a built-in alternate route.
C. The signaling link alerts the central office of the failure, and the SO provides an
alternate route.
D. When a link or SP fails, the link automatically requests retransmission from the
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sending node.
Baseband networks can support bandwidths up to
A. 10 Mbps
B. 16 Mbps
C. 100 Mbps
D. 1 Gbps
Two departments on separate floors of the same building each have their own LAN.
What piece of equipment most likely would be used to link the two LANs?
A. A router
B. A switch
C. A file server
D. A bridge
Answer: A
How do client/server systems differ from desktop CTI systems?
A. Desktop CTI systems cannot connect to as many telephone applications as can
client/servers systems.
B. Desktop CTI systems can deliver only basic telephony, while client/servers systems
can deliver extended telephony.
C. Desktop CTI systems require a board in every PC, but client/servers systems require
only one signal processing board.
D. Desktop CTI systems cannot connect to ISDN service, but client/servers systems
can.
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Which operating system is recommended for building a voice application?
A. Windows operating systems
B. UNIX
C. OS/2
D. Use the operating system with which you are already familiar.
How were multimedia applications supported by the original voice network?

A. Separate networks were created to transmit multimedia applications.


B. The original network was expanded to support simultaneous voice-data.
C. The network transmitted voice and data on the same circuits at different times.
D. None of the above.
Which of the following statements is true?
A. The industry standard for echo cancellation is ITU-T G.165.
B. External echo cancellation equipment is less expensive than integrated echo
cancellation.
C. The caller is more likely to detect echo from a near hybrid than from a far-end hybrid.
D. All of the above.
What is true about SDSL?
A. SDSL provides Internet access on demand.
B. SDSL provides equal bandwidth upstream and downstream.
C. SDSL provides speeds up to 12 times those of an analog modem connection.
D. SDSL is more expensive than traditional dedicated access services.
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What is true about SONET rings?
A. Native LAN speeds cannot be achieved using SONET rings.
B. SONET rings are expensive and inaccessible to businesses.
C. SONET allows a station on one LAN to work with the other LAN as if they were
physically linked.
D. LANs cannot be linked into a MAN using SONET due to distance restrictions.
Which generation of wireless technologies allowed the first access to mobile
computers via special PC adapters?
A. 1G wireless
B. 2G wireless
C. 3G wireless
D. None of the above
Answer: B
Which of the following is NOT an application for SDSL?
A. Video conferencing
B. Electronic data transfer
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C. Simultaneous voice/data
D. Internet surfing
In a FDDI network, what is the maximum perimeter of a FDDI ring?
A. 100 miles
B. 50 miles

C. 100 km
D. 1.25 miles
You are sending data over the network and your modem has a maximum speed of
300 bps. What modulation technique is most likely being used?
A. FSK
B. KHZ
C. QAM
D. DPSK
Answer: A
What causes echo during VoIP calls?
A. The router gives priority to VoIP packets.
B. The hybrid reflects a small percent of telephony energy.
C. The gateway uses last-packet replay to substitute for delayed or corrupted packets.
D. All of the above.
What term describes when a voice call shares a single dial-up connection with the
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data on a PC phone?
A. Line sharing
B. Line doubling
C. Dial-up sharing
D. Dial-up doubling
What is the term for the average length of time required for a voice packet to reach
its destination?
A. Echo cancellation period
B. Jitter
C. Packet prioritization
D. Network delay
To convert from analog to digital and vice versa, digital transmission systems use
A. Multiplexers.
B. FDM.
C. Type A channel banks.
D. Codecs.
Answer: D
The most common service code in use in the United States is
A. 411.
B. 611.
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C. 811.
D. 911.
Answer: D
Managing the number of network users that regularly access a specific printer is a
task performed by which type of tool?
A. Time-domain reflectometer
B. Simple performance monitoring
C. Network analysis
D. Network monitoring
Answer: C
Minicomputers or mainframes in a host-based system tie groups of telephone
equipment to
A. Personal computers.
B. A local area network.
C. A PBX.
D. The central office.
Answer: C
SIP is a call control protocol specified by the
A. IETF.
B. ANSI.
C. ITU.
D. ECMA.
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Answer: A
Which of the following devices allows an ethernet bus to be implemented in a
physical star?
A. Hub
B. Bridge
C. Router
D. MAU
Answer: A
Wink start is a form of
Answer: E&M lead supervision.
Answer: Start dial signal.
Answer: SS7 messaging.
Answer: Q.931 signal.
Which of the following has the least restricted range?
A. Digital TV
B. DSL
C. Cable modem
D. Wireless broadband
Answer: A

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LMDS signals
A. Can achieve rates from 1.5 Gbps to 2 Gbps.
B. Are point-to-point from the subscriber to the base station.
C. Have a range of up to 10 miles.
D. Can carry voice and data, but not video.
The three parts of the PSTN are switching, access, and
A. CPE.
B. PBX.
C. Trunking.
D. Transmission.
Answer: D
Which of the following is true about 2G wireless?
A. 2G wireless is based on time- or code-division multiple access.
B. 2G was widely considered to be a very costly service.
C. 2G allowed communications via the first generation wireless telsets.
D. 2G provides Internet access, and the power to implement a wide range of interactive
and real-time visual applications.
Identified by the PBX; the server searches the database; it directs the call and the
database records to the assigned adjuster. Which application is NOT being used?
A. Automatic call distribution
B. Automatic number identification
C. Audiotex
D. Simultaneous voice-data
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T1 technology was developed as which of the following?
A. Analog voice carrier for the public telephone network
B. Digital voice carrier for the public telephone network
C. Packet-switched voice carrier in value-added networks
D. Packet-switched data carrier in value-added networks
The two sections of the synchronous payload envelope are
A. Section overhead and line overhead.
B. Transport overhead and synchronous payload envelope.
C. Path overhead and payload.
D. Path overhead and line overhead.
Three factors caused digital transmission systems to win out over analog systems.
They are _______, distortion varying by frequency, and cost of linear integrated

circuits.
A. Cost of repeater stations
B. Emergence of optical switching
C. Noise
D. Cost of load coils
Answer: C
The OSI reference model Layer 2 (data link layer) defines, in part, which of the
following?
A. Electrical characteristics of transmitted signals
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B. Link access management protocols
C. Network addressing schemes
D. Interconnectivity between LANs
What is the function of the service management platform?
A. Serves as an interface between networks with different protocols
B. Translates telephone-signaling messages for transmission-over-packet data
networks
C. Directs voice-over-packet building blocks and validates user accounts
D. Supports management services for customer databases
Answer: D
A call outside of the local calling area but within the LATA is called
A. A dial round call.
B. An IXC call.
C. A local toll call.
D. An interLATA call.
Answer: C
A VPN and SLA serve to
A. Guarantee a certain level of voice quality.
B. Eliminate the need for TCP/IP QoS protocols.
C. Enable agent-click applications on the Internet.
D. Allow communications between separate gateway systems.
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The DiffServ protocol
A. Reserves network capacity before session initialization.
B. Allows different priorities for voice packets than for other packets.
C. Provides QoS at Layer 2 for Ethernet networks.
D. Provides for voice quality by limiting bandwidth of non-voice packets.

Which of the following are voice bus options?


A. ISDN, T1/E1, MVIP
B. PEB, DTMF, ISDN
C. PEB, MVIP, SCbus
D. SC, PEB, DID
On loop start lines, ringing indicates
Answer: An incoming call.
Answer: Charging is about to begin.
Answer: DTMF signaling should be used.
Answer: The modem should be disconnected.
What technology uses voice activity detection?
A. Echo cancellation
B. Silence suppression
C. Packet prioritization
D. Network segmentation
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Answer: B
What does CTI involve?
A. Connecting a single workstation or a LAN server to a telephone switch so that the
computer can manage voice calls.
B. Connecting telephones to computers in order to transfer data.
C. Integrating computers, modems, and fax equipment on the same telephone line.
D. Integrating telephone switching to accommodate data and voice on the same lines.
Answer: A
What is true about half-duplex and full-duplex technologies?
A. Half-duplex technologies transmit in one direction only.
B. DSL is a half-duplex technology.
C. Half-duplex technologies transmit in one direction at a time.
D. Satellite is a full-duplex technology.
A T3 circuit has a maximum bandwidth of
A. 1.544 kbps.
B. 1.544 Mbps.
C. 45 Mbps.
D. 1 Gbps.
What is the reason for reducing bandwidth consumption during VoIP
transmissions?
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A. To save money
B. To increase voice quality
C. To bypass the need for digitizing analog signals
D. All of the above
What do you get by dividing the maximum hours of telephony the available trunks
can support by the theoretical hours if all calls could be perfectly synchronized?
A. Carrying capacity
B. Bandwidth consumption
C. Trunk duty cycle
D. Residual capacity
Answer: C
Basic detection of node failures and monitoring of alarm system functions are most
often performed by which of the following?
A. Network analysis tools
B. Network monitoring tools
C. Integrated network management systems
D. Physical layer tools
Answer: B
DSL
A. Is connected only on demand.
B. Uses ordinary copper lines.
C. Originally referred to access transmission for Ethernet.
D. Carries only data.
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What happens during voice compression?
A. The gateway converts the signal from analog to digital.
B. The gateway recombines the voice packets into continuous speech.
C. The gateway reduces the size of the voice signal.
D. All of the above.
DS0s within a DS1 or higher are switched in a
A. Add-drop multiplexer.
B. Space-division switch.
C. Time-division multiplexed switch.
D. Crossbar switch.
Answer: C
What type of signal is exchanged between computer networks?
A. Digital
B. Analog
C. Network
D. Stand-alone
Answer: A

ATM offers the following transport speeds


A. DS1, DS3, OC3, OC12.
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B. DS3, OC1, OC3, OC12.
C. DS1, DS3, OC1, OC3.
D. DS1, DS3, OC1, OC12.
Answer: A
Which of the following is the standard for transmitting one voice conversation?
A. DS0
B. DS1
C. DS3
D. T1
Virtual LAN services
A. Are comparable in speed to token ring and Ethernet.
B. With SMDS, the access circuits are only T1 speeds.
C. Are a set of services that allow Ethernet connections via the LECs MAN.
D. Do not require any software.
What prompted the development of ADSL?
A. Previous DSL technologies did not address voice transmission.
B. Previous DSL technologies were just as costly as T1/E1 service.
C. Home and small office users were willing to install any additional equipment required.
D. Users required more bandwidth downstream than upstream.
The processing power of a terminal-to-host network is
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A. At the host computer only.
B. Spread among all network nodes.
C. Concentrated in the terminal computers.
D. Shared between the host and the terminal computers.
Answer: A
The majority of the ATM cell is used for
A. Data.
B. Overhead.
C. Address information.
D. Error-checking.
What serves as the BISDN switching platform?
A. SMDS

B. SONET
C. ISDN
D. ATM
What technology is used when a gateway stops sending packets during pauses in
phone calls?
A. Packet prioritization
B. Network segmentation
C. Silence suppression
D. Echo cancellation
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Which of the following is NOT true about 2B1Q line coding?
A. 2B1Q delivers up to 2 Mbps of symmetrical bandwidth.
B. 2B1Q is used by SDSL to provide a simultaneous voce/data connection
C. 2B1Q operates on the same frequency as voice communications.
D. 2B1Q requires a single pair of copper wires.
Why are CTI industry software standards important to promoting the success of
CTI?
A. So different manufacturers equipment can work together.
B. So CTI software can run on many different hardware platforms.
C. Hardware standards are not important.
D. Software standards are not important.
Which of the following has helped to improve interoperability between network
hardware devices?
A. Increased bandwidth on the public network
B. Adherence to open standards
C. Widespread adoption of a single vendor
D. Cable that can support multiple access methods
SIP is emerging as a simpler call control protocol than the earlier adopted standard
called
A. H.323.
B. SDLC.
C. MGCP.
D. H.245.
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Answer: A
Token ring networks operate according to the rules of which IEEE standard?
A. 802.3

B. 802.4
C. 802.5
D. 802.6
Answer: C
The terminating switch sends a query to a database asking for a subscriber name
using
A. Advanced MF signaling.
B. ISDN Q.931 signaling.
C. SS7 messaging.
D. AIN address signaling.
Answer: C
What is the goal of VoIP applications?
A. Incorporate IP voice and fax into certain applications for enhanced services
B. Save money on long-distance charges
C. Both a and b
D. None of the above
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Which of the following is NOT a main goal for SONET?
A. Multi-vendor compatibility
B. Positioning existing networks for the transport of new services
C. Synchronous networking to the customer location
D. Enhanced operations, administration, maintenance and provisioning
Answer: C
Connectionless service
A. Requires addresses that are incompatible with ISDN phone numbers.
B. Requires that a connection between two points be logged in the router tables.
C. Exists only if the end points of the connection have been previously defined.
D. Is similar to the public switched telephone network.
Answer: D
Which component allows audio and signaling information to be passed between
different voice processing components?
A. Voice bus
B. Computer data bus
C. Signal processing board
D. Telephone line
Ring topologies almost always use
A. Token passing.
B. CSMA/CD.
C. CSMA/CA.
D. Token sharing.
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Answer: A
STPs connect to ________ over A links.
A. The 800 database
B. Calling name data bases
C. Each other
D. Switches
Answer: D
What is an unPBX?
A. A server on a LAN, dedicated to communications
B. A server on a WAN, dedicated to communications
C. A server on a LAN, dedicated to file sharing
D. A server on a WAN, dedicated to file sharing
Answer: A
Which of the following TCP/IP suite protocols is responsible for network
management functions?
A. SNMP
B. CMIP
C. SMTP
D. HTTPS
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Answer: A
Which of the following statements about gateway interfaces is true?
A. External interfaces decrease the overall cost of VoIP systems.
B. Integral digital interfaces limit application flexibility.
C. External analog interfaces degrade voice quality.
D. All of the above.
Which of the following is true about SMDS?
A. SMDS addresses are incompatible with ISDN phone numbers.
B. In SMDS, the connection between two points must be in the router tables.
C. SMDS allows for any node to "dial" another node and transmit between them.
D. SMDS is connection-oriented.
A few lines serve multiple users using a
A. PBX.
B. CO switch.
C. Multiplexer.
D. Key system.
Answer: D
The POP is

A. Where the connection to the IXC is made.


B. Where the connection to the LEC is made.
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C. The boundary of the IXC service area.
D. The location of the IXC switch.
Answer: A
Which operating system is preferred for CTI development?
A. 16-bit
B. 32-bit
C. TAPI
D. The operating system that is most familiar to the developer
What is considered acceptable performance for CTI tools?
A. A minimum of 50,000 speech messages
B. Online support services for developers
C. 1.5-second response time for a voice system
D. 32 voice lines per PC
What is the longest practical talk spurt to use that will not contribute too much to
overall delay?
A. 40 bytes
B. 20 bytes
C. 10 bytes
D. Talk-spurt size has no effect on delay
Which of the following is NOT true about diagonal links?
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A. D links connect a secondary STP pair to a primary STP pair.
B. D links use a quad link formation.
C. D links are sometimes known as B/D links.
D. D links are not used in networks with SCPs.
Answer: D
Which CTI application will enable students to register for classes over the
telephone?
A. Interactive voice response
B. Text-to-speech
C. Voice mail
D. SVD
Virtual private networks are

A. Created by establishing a secure tunnel through a network.


B. Created through demand-priority packet switching.
C. Supported only through cell-relay technology.
D. Only used in conjunction with the Internet.
Answer: A
Which of the following is the most accurate statement about comparing key
telephone systems and PBX systems?
A. A company purchases either a PBX or a key telephone system.
B. Most key telephone systems today incorporate many functions of PBX, so the
distinction between the two is blurred.
C. PBX systems will eventually disappear because key telephone systems are more
efficient and cost-effective.
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D. PBX systems cannot accommodate certain CTI functions.
The telephony data used to determine peak calls and the number of trunks
required, in U.S. units is called
A. Busy hour CCS.
B. Outgoing peg count.
C. Blocked call count.
D. Erlang B count.
Several call paths can be multiplexed together to create a
A. Virtual path.
B. Virtual channel.
C. Physical path.
D. Physical channel.
Establishing a dedicated end-to-end circuit for real-time voice, video, and data
communications is part of which standard?
A. H.325
B. T.120
C. H.263
D. RSVP
Answer: D
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What is the result of this calculation the total bandwidth minus the product of the
number of gateway trunks multiplied by the corresponding duty cycle?
A. Telephony capacity
B. Trunk duty cycle

C. Residual capacity
D. Network delay
MTP Level 3
A. Provides error detection and correction.
B. Provides addressing and routing of all SUs between signaling points.
C. Defines the physical, electrical, and functional characteristics of the signaling link.
D. Consists of a bidirectional 56- or 64-kbps (E-1, DS-1, V.35, DS-0) data channel.
Answer: B
The G.7xx series provides standards for
A. Video transmissions.
B. Audio transmissions.
C. Data transmissions.
D. All of the above.
Answer: B
Central offices become difficult to administer if they have more than about
A. 1,000 working lines.
B. 10,000 working lines.
C. 100,000 working lines.
D. 500,000 working lines.
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Answer: C
Which generation of wireless technologies was the initial deployment of wireless
phone systems?
A. 1G wireless
B. 2G wireless
C. 3G wireless
D. None of the above
Answer: A
3G wireless technologies
A. Provided support for circuit-switched voice services.
B. Is based on time- or code-division multiple access.
C. Were the initial deployment of wireless phone systems.
D. Have the ability to determine the user's geographic position.
Which of the following is NOT a mapping type?
A. Standard
B. Virtual tributary
C. Concatenated
D. Super rate mapping
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One purpose of LAN standards is to
A. Limit the number of manufacturers in the LAN market.
B. Simplify the design of network servers.
C. Give LAN buyers lower cost and interoperability.
D. Reduce the need for bridges and routers.
Frame relay
A. Is a direct descendant of ATM.
B. Is based on permanent physical connections.
C. Allows multiple logical connections via a single access link.
D. Is connectionless.
Answer: C
What does FDDI stand for?
A. Frame data distribution interface
B. Formatted data distribution interface
C. Fiber digital data internet
D. Fiber distributed data interface
Answer: D
Hertz is a measurement of
A. Wavelength.
B. Frequency.
C. Amplitude.
D. Bits/second.
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Answer: B
Which of the following standards is designed to ensure that protocols and network
devices can interoperate?
A. OSI reference model
B. IEEE 802.3
C. IEEE 802.5
D. IEEE 802.11b
Answer: A
Which of the following is true about virtual circuits?
A. Virtual circuits require cells from different calls to use different physical resources.
B. Virtual circuits use a constant amount of physical resources.
C. Using virtual paths and virtual channels makes BISDN a connection-oriented service.
D. Virtual circuits use time-division multiplexing.
Answer: C
Which application programming interface was once referred to as "Windows
telephony"?
A. TSAPI

B. WOSA
C. SPI
D. TAPI
Answer: D
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Hold, Drop, Transfer, and ________ are the "big four" features.
Answer: Split.
Answer: Camp on.
Answer: Announce.
Answer: Conference
What guarantees does SNMP have, if any, to ensure accurate packet delivery?
A. It requires specific error-detection schemes such as CRC.
B. It relies on redundant nodes for check-and-resend.
C. It has no guarantees for ensuring packet delivery.
D. It delegates packet delivery issues to the application layer.
If a call first comes into the middle of a hunt group, and stops hunting at the last
line in the group without hunting over all lines, ____________is used.
A. Circular hunt
B. Preferential hunt
C. Sequential hunt
D. Most idle line hunt
Answer: C
Demand-driven communication over a T1 circuit can be achieved through
A. Frequency-division multiplexer.
B. Fractional T1 multiplexer.
C. Statistical multiplexer.
D. Code-division multiplexer.
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Which of the following technologies can transmit multiple network protocols
through a secure tunnel?
A. BISDN
B. VPN
C. ATM
D. SMDS
Answer: B
What is NOT true about line-switching?
A. Line-switching uses no more than two fiber strands.

B. No single failure will prevent continuing communications on the network.


C. Line-switching is completed at the high-speed facility level.
D. Primary fibers and secondary fibers transmit in opposite directions.
What is true about SMDS?
A. SMDS is connection-oriented.
B. SMDS works with a variety of network platforms.
C. SMDS is defined by IEEE 802.3.
D. SMDS has an upper limit of 1.544 Mbps.
A LAN manager can use a T1 circuit to
A. Increase the data transmission rate of a token ring network up to 1.544 Mbps.
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B. Eliminate the need for repeaters to extend ethernet backbone segments.
C. Provide network management communications without increasing the traffic on the
network backbone.
D. Connect two LANs to create a MAN or WAN.
What does DSLam stand for?
A. Digital subscriber line asymmetric mode
B. Digital subscriber line access mode
C. Digital subscriber line access multiplexer
D. Digital subscriber line asymmetric multiplexer
The H.323 standard includes
A. Discrete inter-operating elements.
B. A well-defined set of components.
C. Runtime protocols and port-oriented multiplexing.
D. All of the above.
In a communications network, a modem
A. Transmits digital information across the voice network.
B. Transmits voice conversations across the digital network.
C. Allows simultaneous voice/data transmissions.
D. Increases transmission speeds for voice conversations.
Which of the following is an example of a half-duplex technology?
A. DSL
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B. Cable modem
C. Digital TV
D. Wireless broadband

Which of the following is a main type of VPN access?


A. Intranet VPN
B. Remote access VPN
C. Extranet VPN
D. All of the above
Virtual circuits
A. Require cells from different calls to use different physical resources.
B. Use a constant amount of physical resources.
C. Make BISDN a connectionless service.
D. Use statistical multiplexing.
Which of the following is a dynamic path that changes as network traffic dictates?
A. Access circuit
B. Physical circuit
C. Switched virtual circuit
D. Permanent virtual circuit
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4)The building telecom wiring infrastructure can be reduced from two
drops per workstation to one drop per workstation using
A. PC phones.
B. H.323 gateways.
C. Fax gateways.
D. SIP rather than H.323.
Answer: A
What is true about line-switching?
A. Line-switching uses no more than two fiber strands.
B. No single failure will prevent continuing communications on the network.
C. Line-switching is completed at the low-speed facility level.
D. Fibers transmit simultaneously in both directions.
Answer: B
Exchanging call setup and compatibility information is part of which function in
H.323?
A. Demodulation function
B. Gatekeeper function
C. Remodulation function
D. Connection function
Answer: D
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