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Copyright 2013, Oracle and/or its affiliates. All rights reserved.

For Oracle and Authorized Partner Use Only

Partner Webcast
Tapping the Talent Mgmt.
Market with Taleo Fixed
Scope Offerings
Kelly Bernie Partner Enablement Manager
Kelly.bernie@oracle.com

Program Agenda
Cloud Market Opportunity

Oracle Strategy - Modern HR in the Cloud


Benefits of FSO Approach
TBE and TEE Positioning

Taleo FSO Packaging Guidelines and Options


Current Implementation Considerations
Deep Dive Scope Preparation for Taleo Recruitment FSO

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

For Oracle and Authorized Partner Use Only

Cloud Market Opportunity

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

For Oracle and Authorized Partner Use Only

%
of CFOs believe that half of their transactions
will be delivered through the cloud within the
next four years.

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

For Oracle and Authorized Partner Use Only

Source: Gartner FEI CFO Technology Study, June 2013

%
of organizations say cloud computing has
allowed their it teams to focus on strategic
business objectives.

Source: Study, Rackspace Hosting with support from Manchester Business School and Vanson Bourne.

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

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Cloud Opportunity
USD$ Billions

13
11
10

9
8

5
5
4
3

3
1

2011

2012

Latin America

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

2013

Asia

For Oracle and Authorized Partner Use Only

0.7

0.6

0.5

0.4

0.3

Europe

2014

North America

2015

SaaS Market Opportunity


USD$ Billions
33

20%
Growth

14

2011

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

For Oracle and Authorized Partner Use Only

2016

Oracle Strategy
Modern HR in the Cloud

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

For Oracle and Authorized Partner Use Only

Technology is changing how,


where, and the way people work
Mobile-enabled processes will almost
double by 2014

61% of companies report of employees using


mobile devices at work

86% of job seekers say they would use


their smart phone to search for a job

76%

Increase in Working with Data

67%

Increase in Collaboration

1 in 5 job searches starts on a mobile


Source: CEB Breakthrough Performance in
the New Work Environment, Executive
Guidance for 2013

device

Source: CEB Help Desk Benchmark Database, IT Performance Benchmarking

10

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

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How do you thrive in todays talent


marketplace?
Modern HR:
HR anywhere, anytime,
all the time!
Talent Centric: Find, Grow, and Retain The Best People
Collaborative: Integrate Social Capabilities Across the Enterprise
Insightful: Provide Complete Workforce Insights for Key Constituents
Engaging & Mobile: Make it Easy for Everyone to Use on Every Device
11

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

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Oracle HCM: Do It All with a


Complete Solution
Workforce
Management
Workforce
Rewards

Recruiting and
Onboarding

Social

Global
Payroll

Global HR

Performance and
Succession

Scalability
Extensibility
12

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

Platform
Services

For Oracle and Authorized Partner Use Only

Workforce
Optimization

Learning and
Development

Common Infrastructure
Services

Mobile

HR and talent
analytics

Fixed Scope Offering


Implementation Overview

Oracle Cloud Implementation Services

Fixed Scope Implementation

Become a leader in Cloud Services


Enables partner to compete with pure play Cloud providers
Alignment with Oracle Development and Sales & Alliance teams
May be requirement for Resale eligibility
14

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

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Oracle Cloud Service fixed scope implementation


offering Summary:

Submit

15

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

Review and
Approve

For Oracle and Authorized Partner Use Only

Promote and
sell

Why should you invest in developing an Oracle


Cloud Services fixed scope implementation
offering?
To compete on a level playing field with pure play cloud providers
Gain close alignment with Oracle Cloud Services strategic direction:
Become eligible for Resell
Become a leader in Cloud Services
Become better recognized by Oracle Sales and Alliances as a Strategic

Go-to-Market partner
Be identified in the Solution Catalog as having an Oracle Cloud

Service fixed scope offering.


Oracle will work with you to further promote your offering if approved
for resell
16

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

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Partners recruiting Fixed Scope Offering


Fixed Scope Offerings Guidelines Summary
Pre-Packaged Solutions with Pre-defined Scope
Standard Out of the Box Business Flows & Functionality
Standard data conversions and data loads

Scope
Schedule

Fixed Timelines by Fixed Scope Offering


Methodology tailored for Rapid Implementation based on OUM for Cloud
Standard, Repeatable Methodology, Milestones and Deliverables

Staffing

Standard Project Organization/Team Structure


Includes a standard Resource Allocation Model and Plan
Clearly defined roles/responsibilities for Customer and Partner resources

Pricing*

Fixed Price for Fixed Scope Offering


Fixed price is all inclusive for pre-defined scope and effort only
Differentiated, value-added services offered as add-on value drivers

Go To Market
17

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

Dedicated Fixed Scope Specialist (Go-To-Market) anchor


Sales Collateral describing Partners Fixed Scope offering
Fixed Scope based GTM Strategy and Plan

For Oracle and Authorized Partner Use Only

* Not required to be shared in the Submitted FSO

Why Taleo? Positioning


Source, Assess, Hire and Onboard the Best Talent
#1 Solution worldwide 3.5M Hires and 140M
applications processed in last 12 months
15% of all US hires, 40% of all US seasonal hires, 17 of
the top 30 recruiting websites globally
Unlimited career portals, pipeline management and social
networking links

Assessment platform and 200+ pre-integrated partner


solutions
Sophisticated onboarding tools for quick transaction
processing and new hire alignment

19

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

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Key Reasons Companies Chose Taleo


Easy to Use
Mature Customer Community & Market Leadership
Flexibility & Configurability
Proven Integration Capabilities
Powerful Analytics

20

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

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Taleo and Our Customers


FINANCIAL

Talent Cloud Leader


15 Year Track Record
5000+ Customers

21

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

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HEALTHCARE

RETAIL

TECHNOLOGY

Implementation Key
Consideratio

Taleo Implementation Considerations


Functional
Implementation
Services

Technical
Implementation
Services

Future
Direction

Enterprise
Edition

Trained SI
OCS

*OCS for SSO,


C2C integration

Trained SI
Regional OCS

Business Edition

Trained SI
OCS

Trained SI
Regional OCS

Trained SI
Regional OCS

Learn

Trained SI
OCS

Regional OCS

Trained SI
Regional OCS

OCS
Selected Trained
SI

OCS
Selected Trained
SI

Trained SI

Taleo Cloud
Service

Social Sourcing

23

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

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* - Regional OCS may be available

Taleo Enterprise Edition


Current Implementation Requirements
Functional implementation services Setup and Configurations can be delivered

by trained Systems Integration Partners.


Single Sign on for Taleo Enterprise Edition - Recruiting is delivered exclusively by

*Oracle Consulting Services


Taleo Connect Client (TCC) is available for trained Systems Implementation

partners to integrate to on premise content.


Cloud to cloud integration requires Taleo Connect Broker (TCB). Integrations are

hosted by Oracle and required North American Consulting services to implement.


Prior to delivering a Taleo Enterprise Edition - Recruiting implementation proposal,

SIs must submit any SSO and Cloud Integration requirements through their
regional Taleo Alliance Manager.**

24

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

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* - Regional OCS may be available

Taleo Enterprise Edition


Future Direction Implementation Requirements
Developing an implementation enablement package with the objective of educating

and certifying each OCS region in the deployment of Taleo Enterprise Edition.
Expectation is to have regional support available by CY Q4, 2014.
To support partner delivered cloud to cloud integration, Oracle is developing open

APIs and a cloud based integration platform that will allow SIs to perform their own
mapping and integration. Timing TBD.

25

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

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Taleo Business Edition


Current Implementation Requirements
Functional implementation services Setup and Configurations can be delivered

by trained Systems Integration Partners.


Integration Services can be provided by either Oracle Consulting Services or

trained Systems Integration Partners using the delivered APIs. OCS delivered
integrations utilize a licensed 3rd partner integration broker technology. Partners will
provide integration without the use of this 3rd party technology.

26

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

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Taleo Learn
Current Implementation Requirements
Functional implementation services Setup and Configurations can be delivered

by trained Systems Integration Partners.


Technical Implementation Services for Taleo Learn are delivered exclusively by

Regional Oracle Consulting Services


Due to license restrictions on 3rd party integration tool, Regional OCS services are

required for any cloud based integration.


Processes, Policies and Procedures for Learn Implementations that are delivered by

Regional OCS support the operational model and Service Level Agreements associated
with Learn.
Technical Implementation Services include:
SSO, 3rd Party Integration, Loading of Historical Data

Prior to delivering a Taleo implementation proposal SIs must submit the Learn

scope & requirements to their regional Taleo Alliance Manager.**


27

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

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Taleo Learn
Future Direction for Technical Implementation Services
Oracle is developing open APIs and a cloud based integration platform that will

allow SIs to perform their own mapping and integration.

28

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

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Taleo Social Sourcing


Current Implementation Requirements
Technical and Functional implementation services delivered by Oracle Consulting

Services and Selected few SIs, including:


Functional configuration
Integrations (ATS, HRIS, 3rd party applications)
Branding

Single Sign-On (SSO)


Prior to delivering an implementation proposal including any Social Sourcing

capabilities Implementation Partners must submit the scope & requirements to


Michael Rodriguez - michael.j.rodriguez@oracle.com
Social Sourcing is integrated with Oracle/Taleo Recruiting (both TBE and TEE) and

therefore some collaboration between Partners and OCS will be required to ensure
the Recruiting and Social Sourcing implementations compliment each other, the
timelines are in sync and both projects progress towards a joint launch.
29

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

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Taleo Social Sourcing


Future Direction for Implementation Services
With Social Sourcing Release 1.9, selected SI partners in different regions will be

able to use the new self service administration UI for implementations.


For partners who are not part of this 1.9 selected SIs list, the process remains the

same. They would need to work with NA OCS Michael Rodriguez


The goal is to enable implementation partners to independently deploy Social

Sourcing capabilities, the timeframe at this point is targeted as release 1.10.


OCS and Partners would still need Social Sourcing development support for the

following technical areas during implementations. Our goal is to remove these


dependencies in the future releases:
Branding
SSO
Integration

Please email input and suggestions to michael.j.rodriguez@oracle.com

30

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

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Self Service Administration


Uses help site/knowledge base paradigm
Users can easily search, navigate, edit

settings
Easy and fast implementations
Tailored for first time implementations
Persona builder allows administrators to

test configurations easily

31

This feature is targeted for consultants and


implementation partners. Planned to be
available for customers in a future release*

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

For Oracle and Authorized Partner Use Only

Taleo Implementation Considerations


Summary Plan and Budget your Engagements Accordingly
Functional
Implementation
Services

Technical
Implementation
Services

Enterprise
Edition

Trained SI /
OCS

$ - Requires OCS*

Trained SI
OCS

Business Edition

Trained SI /
OCS

Trained SI
OCS

Trained SI
OCS

Learn

Trained SI /
OCS

$ - Requires NA
OCS

Trained SI
OCS

OCS
Selected Trained
SI

$ - Requires OCS
Selected Trained SI

Trained SI
OCS

Taleo Cloud
Service

Social Sourcing

32

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

For Oracle and Authorized Partner Use Only

* - Regional OCS may be available

Future
Direction

Where to Position TBE and TEE


TBE
Under 3000 people

TEE
Over 3000

Minimal Language Requirements (6)

Multiple Language Requirements (31)

Minimal Budget

Comprehensive Budget

Rapid Implementation Requirement

Phased Implementation Plans

Basic Workflow

Multiple Workflow Multiple OLF


Requirements

Limited Global Reach

Global Reach

Limited Data integration

Large Volumes of Data to Move

User Based Plus Volume

Volume Based Licensing

33

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

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Taleo Deployment Requirements


Product
Examples

Standalone?

Common Packaging Options

Taleo Recruiting

Yes

TEE, TSS, Taleo Performance

Recruiting HV

Yes
Taleo Recruiting + Transitions

34

Taleo Transitions

no

TEE

TEE Learn

Yes

TEE, Taleo Performance/ TBE

Taleo Social Sourcing

Yes

TEE

*Taleo Performance

Yes

Goals, Career Planning, Succession, Development

*Goals

Yes

Performance Career Planning, Succession Development

*Development Planning

Yes

Performance, Career Planning, Goals, succession

*Succession

Yes

Performance, Career Planning, Goals, Development

*Career Planning

Yes

Performance, Succession, Development

Taleo Learn

Yes

TBE/ TEE, Taleo Performance

TBE Onboarding

Yes

TEE

TBE Compensation

No

Requires TBE Performance

TBE Performance

Yes

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

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Example Taleo FSO SCOPE


Core Recruiting Package
The scope of the Core Recruiting Package includes the design and
configuration of the prototype to:
1.
2.

3.
4.

35

Address all baseline system features, to:


Support 1 defined recruiting process
Additional Expansion Packs may be added
Address the 2 key user audience interfaces of Recruiter and
Manager, using the following product features:

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

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Included Product Features in Core Recruiting Package

1 External Career Site (1 Applicant Flow; 1 Profiler Flow; 1 Theme)

1 Internal Career Site (with Employee Referral)

1 Candidate Selection Workflow

1 version of the Recruiter Interface (1 list format; 1 configuration profile)

1 version of the Manager Interface (1 list format; 1 configuration profile)

1 Requisition Form format with User Defined Fields

2 Candidate Record Formats (Profile + Job Submission) with User Defined Fields

System Correspondence with personalized branding

System Settings

1 Source list (maximum of 100 entries)

eQuest posting service enablement

EEO settings configuration

One time Data Upload (1 test + 1 production-if not being handled by an ongoing integration interface)

Organization

Location

Job Function

User

Departments

Taleo Anywhere enablement and deployment support

Offer Management configuration

User Defined Fields

Offer Approval Workflow configuration

36

3 custom offer letters

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

For Oracle and Authorized Partner Use Only

Optional Expansion Packs (see appendix for additional)


Expansion Packs outline the scope for additional Feature Configuration
outside of the core Recruiting Package.
Candidate Communication

The scope of the Candidate Communication includes the design and configuration of
the prototype to address enhanced communication with candidates via the career
site and/or custom correspondence triggers
CCA deployment to career sites (maximum of 2 unique configurations)
Custom Correspondence Configuration (maximum of 12 unique letters)
Staffing Agency

The scope of the Staffing Agency includes the design and configuration of the
prototype to integrate Staffing Agency sources into an aligned submission and
candidate management process that is fully supported in the Taleo Enterprise
product
1 Agency Portal/Site
Custom Correspondence Configuration (max of 3 letters)
37

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

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Role of the Customer Success:


Drive Customer Loyalty

Main Point of Contact

Client Advocate

Business & HCM Goal


Alignment
Customer Success

Engage and align


proper resources

Product Optimization

Best Practices Sharing


Service Reviews

Expansion
Opportunity Identification

Marketing Success

Renewal Mgmt

Referencability

Sales, Services and Partner


Involvement
38

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

Customer community
engagement
For Oracle and Authorized Partner Use Only

The Customer Success Lifecycle:


Sustained
Value
Evolution
Adoption
Implementation
Selection
Partners
Consulting

Sales
R&D

Customer
Success

39

Support
Services

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

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Management

Customer
Community

Solution
Consulting

SaaS FSO Partner Collaboration


Path to Readiness Call to Action

Validation Process:
Step 1: Review Guidelines (Partner)
Step 2: Create FSO Assets based on the guidelines provided (Partner)
Step 3: Share Draft with Oracle for Review and feedback (Oracle, Partner) ECEMEA
regional contact sarkis.kerkezian@oracle.com
Step 4: Submit FSO through OPN Page (Partner)
Step 5: Validation Process (Oracle)
Post Validation:
Step 6: Promote FSO Ready Partner with Oracle Sales & Alliance channels (Oracle)
Step 7: Generate Press Release, Data Sheet, etc. (Partner & Oracle)

40

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

For Oracle and Authorized Partner Use Only

Resources
RELEASE MANAGEMENT SITE

http://www.oracle.com/partners/en/products/applications/oracle-taleo/implement-solutions/index.html

DEMO REQUEST:

The demo services request process is documented for partners on the Demo Services page on the

OPN Portal. Demo Scripts can be found here on the Taleo KZ. Look on the Market and Sell Tab for
Training Guides and Demo Scripts:

http://www.oracle.com/partners/en/products/applications/oracle-taleo/market-and-sell/index.html

PRICE LIST:

http://www.oracle.com/partners/secure/sales-tools/taleo-cs-price-list-local-2000488.xls

Self Paced Training Library Card that includes TCC

http://education.oracle.com/pls/web_prod-plq-dad/db_pages.getpage?page_id=609&get_params=dc:D77981,clang:

Release Notes, Incidents Resolved, Release Info:

https://support.oracle.com/epmos/faces/SearchDocDisplay?_adf.ctrlstate=7x948mras_4&_afrLoop=363775135512477#aref_section25

Oracle University overview of the Fusion-Taleo Integration:

http://oukc.oracle.com/static12/opn/login/?t=checkusercookies%7Cr=-1%7Cc=1479436787
41

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

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42

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

For Oracle and Authorized Partner Use Only

Appendix

Expansion Packs Cntd.


New Hire Processing

The scope of the New Hire Processing includes the design and configuration of
the prototype to ensure that post hire data is captured via a dedicated new hire
site, that relevant forms automatically populate captured data, and that
relevant communication with the new hire is facilitated through the system
New Hire Processing Site Configuration w/ New Hire Data Capture Flow
Forms Configuration
Personal Data Form
W4 Form
I9 Form

Custom Correspondence Configuration (max 6 letters)


44

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

For Oracle and Authorized Partner Use Only

PDF Forms

The scope of the PDF Forms includes the design and configuration of the prototype to
ensure the integration of paper-based forms with Taleo-system captured data
5 custom forms max
Professional Process Expansion Pack

The scope of the Professional Process includes the design and configuration of
the prototype to address the requisitioning, sourcing, selection and hiring of
Professional hire-type candidates.
1 External Career Site
1 Internal Career Site (with Employee Referral)
1 Candidate Selection Workflow
Field & Form Adjustments (Requisition, Candidate & Offer)

User Permission Adjustments

45

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

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Hourly Process Expansion Pack

The scope of the Hourly Process includes the design and configuration of the
prototype to address the requisitioning, sourcing, selection and hiring of
Hourly hire-type candidates.
1 External Career Site
1 Internal Career Site (with Employee Referral)

1 Candidate Selection Workflow


Field & Form Adjustments (Requisition, Candidate & Offer)
User Permission Adjustments

46

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

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Expansion Packs Continued.


Campus Process Expansion Pack

The scope of the Campus Process includes the design and configuration of the prototype to
address the requisitioning, sourcing, selection and hiring of Campus hire-type candidates.

1 External Career Site


1 Candidate Selection Workflow
Field & Form Adjustments (Requisition, Candidate & Offer)
User Permission Adjustments
Union Process Expansion Pack

The scope of the Union Process includes the design and configuration of the prototype to
address the requisitioning, sourcing, selection and hiring of Union hire-type candidates.

1 Internal Career Site


1 Candidate Selection Workflow
Field & Form Adjustments (Requisition, Candidate & Offer)
User Permission Adjustments

47

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

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Executive Process Expansion Pack

The scope of the Executive Process includes the design and configuration of the prototype to address the requisitioning,
sourcing, selection and hiring of Executive hiretype candidates.

1 External Career Site

1 Internal Career Site

1 Candidate Selection Workflow

Field & Form Adjustments (Requisition, Candidate & Offer)

User Permission Adjustments

Contingent Process Expansion Pack

The scope of the Contingent Process includes the design and configuration of the prototype to address the requisitioning,
sourcing, selection and hiring of Contingent hiretype candidates.

48

1 External Career Site

1 Internal Career Site (with Employee Referral)

1 Candidate Selection Workflow

Field & Form Adjustments (Requisition, Candidate & Offer)

User Permission Adjustments

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

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M&A Process Expansion Pack

The scope of the M&A Process includes the design and configuration of the prototype to address the identification and evaluation of critical
talent during an M&A cycle.

1 Career Site

1 Candidate Selection Workflow

Field & Form Adjustments (Requisition, Candidate & Offer)

User Permission Adjustments

Multilingual Candidate Experience Expansion Pack

The scope of the Multilingual Candidate Experience includes collection and configuration of translated content. It is the customer's
responsibility to create and validate all translated content in advance of its configuration. The availability of customer translation
resources and the volume of translatable content may impact the overall project timeline, which could result in a change order.

49

Configuration of 1 career site and related content in 1 additional language:

field labels

application flow

instructional text

system messages

correspondence templates

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

For Oracle and Authorized Partner Use Only

Onboarding Expansion Pack for Taleo Onboarding and Transitions


The scope of the Taleo Onboarding and Transitions implementation includes the design and configuration
of the prototype to address the collection of new hire data , the communication with new hires and the
definition and configuration of a provisioning using the Transitions and Onboarding product.

workflow for new hires


1 New Hire Portal
E-Signature enablement
Single Page Form Pack (max of 10 forms)
I-9 e-Form
W4 e-Form

Background Checking Passport

The scope of the Background Checking Passport is to configure the prototype to enable the partner service
and adjust the core functional configuration to support this requirement

50

1 career site for candidate data capture


Correspondence to facilitate instructions to the candidate

Workflow triggers

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

For Oracle and Authorized Partner Use Only

SCHEDULE

51

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

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Preparing for Success


Minimize Adverse Impacts
Assess Risk in the following areas:
The lack of active Executive Sponsorship
Ill-defined scope
Unclear definition of success
Under-resourcing/prioritization of the project
Poor change planning/management

52

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Project Team
Program Manager:
Main point of contact for the project
Guides customer and project team through the Implementation approach
Lends implementation expertise and experience

Implementation Consultant:
Lends deep functional expertise and experience to the design of the Taleo Enterprise Solution
Configures requirements
Demonstrates prototype

Technical Consultant:
Lends deep technical expertise and experience to the design
Designs and Tests integration requirements
Works with customers technical team to ensure optimal system access for end users

53

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

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Week 0-1
Key Activities:
The first week of the Taleo Enterprise implementation is focused on key preparations you must undertake that will ensure

the optimal use of the project resources and the timely meeting of all delivery milestones.
As referenced earlier in this handbook, you should make use of the Team Meeting Agenda 1 document to assemble the

core project resources and work through the recommended Project Readiness Activities:
Complete the Taleo Enterprise Orientation e-learning module
Complete the Taleo Risk Assessment
Review the Taleo Project Resource Matrix and determine any potential gaps
Complete an initial draft of the Taleo Project Charter
Another key activity that you should be engaging in immediately is in encouraging the customer to engage in the collection

of artifacts that will support the definition of the requirements; things like job application forms, samples of staffing reports
you use today, job description content, offer letter samples, correspondence samples, and any staffing process or policy
documentation that you have available.

54

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Week 1-2
Key Activities:
The second week of the Taleo Enterprise implementation will see the introduction of the Program Manager, the prime contact
and a true partner in the success. the Program Manager will work with you immediately to:
Validate the project scope from the Statement of Work
Review the results of the Risk Assessment
Review and finalize the Taleo Project Charter
Review the Project Resources
Define the Taleo Project Schedule / Calendar
Define requirements gathering tasks

The Program Manager will also introduce key foundational concepts and task the project team with activities to determine the
optimal information structure for the Taleo solution. A thorough review of the Taleo Decision Guide, a key tool for
requirements gathering, and upcoming milestones and activities will also take place
Finally, the Taleo Program Manager will work with you to determine the agenda and content for the Project Kick-Off event.

55

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Weeks 3&4
Key Activities:

56

Beginning with the Project Kick-Off event, the third and fourth weeks of the Taleo Enterprise implementation will see you shift into critical
deliverables mode that will drive the subsequent configuration of the Taleo Solution. the Taleo Program Manager will work with the team
to:

Define a Content Strategy and Workplan for the development of job template and pre-screening content

Validate Candidate Experience requirements using the Taleo Decision Guide

Validate Recruiter and Manager Experience requirements using the Taleo Decision Guide and the Success Metrics Questionnaire

The Implementation Consultant will be working hard behind the scenes converting the requirements into a fully configured Taleo Solution

The Technical Consultant will be working with the technical team to configure integration connectivity and validate the integration touchpoint design.

Towards the end of the fourth week, the Program Manager will want to check-in on change management activities, validate the training
schedule, and work on the overall End-User Support strategy.

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

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Weeks 5,6,7 & 8


Key Activities:

57

This is a very exciting time in the Taleo Enterprise implementation, since the Implementation team will engage the customer in the
Design Review process. The first feedback session will include a detailed in-system walk-through of the Candidate Experience, where
you and the project team, as well as any other end-user representatives you care to invite, can offer input and feedback to the design.

The second feedback session will be run the same as the first however the focus will be on the Recruiter and Hiring Manager
experiences. All feedback will be captured in the Design Feedback Manager which will be used by the Implementation Consultant to
amend the configuration with all agreed upon changes. Then, a third and final design review session will occur, where the entire
functional scope will be reviewed in-system.

While these functional review sessions are occurring, the Technical teams will be testing the integration configuration and finalizing any
network or end-user desktop configurations required.

The Content Development activities should also be continuing, per the scope of the earlier-defined workplan. The Program Manager will
want to do a status check on this work towards the end of Week 7.

The Program Manager will also be seeking the Functional and Technical Design Acceptance which will indicate readiness to move to the
Deployment phase of the project

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

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Weeks 9, 10, 11
Key Activities:
With the acceptance of the Taleo design, you will now move on to

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receive training for the end users, as well as begin working through the
Deployment Checklist with the Program Manager. Activities that will
be critical in preparation for the system launch are:
Implementation data clean-up
End User/Hiring Manager communications of pending launch and
transition
Completion of pre-launch content development and entry into Taleo
Active requisition transition into Taleo

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

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Week 12
Key Activities:
Upon the completion of end-user training and deployment preparation, you are ready to declare the

Taleo solution live! The final steps are to:

Enable the Taleo Career Sites in the corporate web and intranet sites
Communicate the launch with the target audiences (as defined in the change plan)
Celebrate the success!
The Team, including the Program Manager and the Remote System Administrator (RSA), will closely

monitor the activity during the days post-go-live. The Program Manager will then arrange a convenient
time, within two weeks of the Taleo launch, to conduct the Taleo Enterprise Implementation Close-Out
meeting, when the transition to the Taleo Customer Success team will be complete.

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Copyright 2013, Oracle and/or its affiliates. All rights reserved.

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Staffing
Key Members of the extended project team:
Program Manager:

Customer main point of contact for the project

Guides project team through the Taleo Implementation Methodology

Lends a breadth of Taleo implementation expertise and experience

Implementation Consultant:

Lends deep functional expertise and experience to the design of Taleo Enterprise Solution

Configures requirements

Demonstrates prototype

Technical Consultant:

Lends deep technical expertise and experience to the design of the Taleo Enterprise Solution

Designs and Tests integration requirements

Works with technical team to ensure optimal system access for the end users

* Note that OCS packages are available for staff augmentation

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Copyright 2013, Oracle and/or its affiliates. All rights reserved.

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