Fibula Epower Consolidator PDF

FIBULA
Amadeus
ePower
Consolidato
r
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WDC, 11 December 2015
Przemyslaw Kaluza
Warsaw Delivery Center
2015 Amadeus IT Group SA
Amadeus e-Power Consolidator
_OVERVIEW
Objectives
_ Present the concept of e-Power Consolidator
_ Describe high level Project plan
_ Review Portal requirements
_ Plan next steps
Implementation Methodology
We
here!
Sign-off
Service
Proposal
Solution
Workshop
Functional
Workshop
Project
Closure
Sign-off
Statement of
Requirements
SOR
update
are
Solution Delivery & Training
Solution
Delivery
Portal Admin User Acceptance

Testing
Training
Maintenance
if required
Proposed Timelines
Requirements analysis and
documentation
12/11/2015 - 12/28/2015
Implementation and
Delivery
Support
12/28/2015 - 1/19/2016
1/19/2016 - 2/2/2016
Functional
Workshop
12/16/2015
We
here!
SOR - signoff
Project
Closure
Post Implementation
Support
12/28/2015
1/19/2016
2/2/2016
are
2016
December
12/21/2015
SOR update
January
1/4/2016
Solution
Delivery
1/5/2016
User Acceptance
Testing
1/5/2016
Pre-Workshop
Call
12/11/2015
Portal Admin
Training
12/18/2015
Statement of
Requirements
February
E-power Consolidator
_For consortia, consolidators and distributors with a sales
_Amadeus e-Power Consolidator is the easy to deploy online

platform (web based solution). It comes also with the most
intuitive interface and relevant content for your business
(minimum training required).
_Unlike current available solutions Amadeus e-Power
Consolidator enables you to fully manage your network

and hierarchical structure with the relevant revenue
management tools including secondary level service fee
and markup settings.
Page 6
dedicated network of non-IATA agencies, selling, advising

and servicing both leisure and business travelers.
Module Concept
Hierarchical approach
Consolidator global
business logic
configuration
Consolidator
Group layer to facilitate

sub-agencies network
handling
Group
Group
Group
Specific business logic at

sub-agency level
Sub-agency
Sub-agency
Sub-agency
Each sub-agency can have

multiple booking users
Booking
user
Booking
user
Booking
user
Booking
user
manage and control

Portal
Group
Sub-Agency
Page 8
Control the credit limit offered to Sub

Agencies when invoicing payment
through the administration module
Limit the maximum number of tickets

that can be created by an affiliated
agency for a certain period of time
Manage roles and permissions for all

Sub Agency users
Grant limited administration rights to

an agent or create a booking role to
selected affiliated agency users
Manage more efficiently sub-agents

skills and time: skills-based routing
Accurate reporting: reporting tool

enabling real time information on
created PNRs, saved commissions,
credit limit balance as well as service
fee markups, for each affiliated agency
_CONTENT
E-power Consolidator - content
Cars
Hotels
Insurance
Local and external content

Page 10
Flights
content - Flight
Flights
500+ Amadeus
GDS Airlines
Light Ticketing carriers
ATAC (LATAM domestic carriers)
Direct connects to Turkish

Domestic Carriers
Page 11
40+ Low Cost Carriers from

TravelFusion
Real-time sourced content from

multiple providers including:
content - Hotel
Hotels
Real-time sourced content from

multiple providers including:
Content Inn (285000+ properties)
Content Store (150000+
properties)
Hotel MultiSource AlbaTravel,
GTA (TravelCube, Travel Bound),
BedsOnline (198000 + properties)
SunHotels
HotelsPro
Go Global
Page 12
GDS Hotels (93300+ properties)
content car & insurance
Car content is real-time

sourced from the Amadeus
GDS
36,100+ rental locations
Insurance content is real-time

sourced from the Amadeus GDS
40+ insurance providers
Page 13
Car and Insurance
content local & external
Local and External Content
Page 14
_BOOKING
_ FLOW
5 steps booking flow

Content search
RESULTS PAGE
Results selection
BASKET PAGE
Cross sell options
CHECK-OUT PAGE
Traveler details and Payment
Booking Confirmation
CONFIRMATION PAGE
Page 16
SEARCH PAGE
1. Step - home page and search form

Quick search for Hotel
Quick search for Flight
Advanced Search Feature, enables

users to have targeted search of
content they are precisely looking for
in Flight, Hotels, Cars
Page 17
Quick search for Flight
2. Step flight results

Key features
Extended filters
Collapsed search form
History module
Itinerary module
Pin & compare module
Flight filter matrix
+/- 3 days search
Baggage allowance
information from the results

page
Amadeus Flight Mini-rules

Negotiated Fare Flagging
Page 18
Breadcrumbs
2. Step flight results

Key features
Include multiple flight display
One ways/return trip/Open

jaws/Stop over enabled
Airline Biasing to push

preferred airlines
One way combinable flights
Page 19
options with advanced filters

and sorting
2. Step hotel results
Results in list and map view
Key features
Room/rate details displayed

with initial availability
consumer shopping
experience
Extended filter options

Hotel star rating
Amenities icons
Hotel description
History module
Pin20& Compare hotels
Page
Image gallery for better
2. Step hotel results

Key features
Map display, including street

Best available rate
Search by address, landmark
or zip code
Ghost PNR creation for nonGDS bookings for a better

tracking
Public and negotiated rates

accessible
Page 21
view
2. Step car results

Key features
Extended filter options
Pin & compare function
Car sample pictures
Feature icons
Supports vouchers
Page 22
History module
2. Step package results

Key features
cheapest combination
suggested and option to
modify components
Total price and single price

per component displayed
Discount capacity when
purchasing Flights and Hotel

together
Extended filters
Page 23
Flight + Hotel results with
3. Step basket page

Key features
Summary of selected content

Automated Hotels and Cars searches
are launched (if flight is already
selected)
Car and/or hotel content can then be
added to the shopping basket in just
a few clicks
Other cross sell options:

Add insurance
Add any kind of local content (concert
tickets, travel guides, etc.)
Easier customization of the Agency

Rules
options merged
Registration/Log-in
Page 24
with the basket page (configurable)
Dynamic Cross-sell (teaser)
4. Step check-out page

Payment and Special Service Requests
The travelers' details and

Passenger details can be
prefilled with the profile data
Section for special service

requests
Terms and conditions
Page 25
payment options on one page
5. Step confirmation page/emails

Key features
Customize the display

be displayed or not
Select which elements should

be collapsed or expanded
User friendly confirmation

emails
Share functionality of the

confirmation via email
Page 26
Select which elements should
_ADMINISTRATION
service fee & markup
Page 28
General
Specific
1st Level
(Consolidator)
Global
(All Sub-Agencies)
Override
(per Sub-Agency)
2nd Level
(Sub-Agency)
Sub-Agency Fee
(All bookings)
Manual override/On the fly

(per booking)
Portal service fee/markup
1st Level
2nd Level
Page 29
30
30
Consolidator
30
30
30
30
Group 1
Group 2
Group 3
Sub Agency 1
Sub-Agency 2
Sub-Agency3
10
15
20
Booking User
1
Booking User
2
Booking User
3
25
10
15
25
20

Secondary service fee/markup (quick/advance search)
Manual Service Fee
Page 30
Manual Markup
E-Power also enables Sub Agencies to apply Manual Service and

markup at search and checkout page.
Secondary service fee/markup (quick/advance search)
Page 31
credit limit
Credit limit
allowed can be defined per Sub Agency with e-Power Consolidator.
Allowed Tolerance
In case the Credit Limit is no longer sufficient the tolerance can be used.
Limit warning e-Mail Amount

You can define an amount here. A warning email will be sent to the email address defined under Limit
Warning e-Mail Address when the remaining credit limit becomes identical or lower than this amount.
Page 32
You can enter a percentage of the credit limit or a net amount as allowed tolerance in addition to the credit
limit given to the sub-agency.
ticket limit
Ticket limit
allowed can be defined per Sub Agency with e-Power Consolidator.
Daily and Monthly Ticket limit

In case the Credit Limit is no longer sufficient the tolerance can be used.
Exception Ticket limit

Exceptions can be set for ticket limit for a given period of time
Page 33
You can enter the number of tickets that are allowed for a sub-agency.
delivery and payment

Combination of Delivery Methods and Payment Methods suggested to the end user at the latest stage of
the booking flow can be set in e-Power consolidator.
Delivery Types available:

Pre-booking: The user puts the booking on hold until it gets confirmed offline with the help of a Travel
Pick-up from Agency: The user can either put the booking on hold or confirm it directly but ask to pick-up
the tickets directly at one of the Travel Agencys offices.
Delivery to my address: The Ticket is issued offline and delivered to the end-customer via post mail to its
address.
e-Ticket: Amadeus e-Power issues directly the ticket and sends it to the end user after the payment is
confirmed. Attention, the Call Me payment option cannot be set to everyone nor to member for the eTicket delivery method.
Electronic Ticket (e-Ticket) Offline: Even if the payment and the whole booking is confirmed, the
Ticket issuance is handled offline (e.g. by the Travel Agent with Selling Platform).
Electronic Ticket (e-Ticket) Ticketless: This is used for the TravelFusion Provider type only, since the
process with LCCs goes through a Ticketless functionality.
Page 34
Agent.
cc payment
Consolidator can pre-set the Credit Card that is going to be used to proceed the Payment of the booking.
There are 2 form of credit cards supported:
-
Virtual Credit Card Generator (Airplus or Barclays)
Physical Plastic Credit Card*
*As e-Power does not store any credit card information, those CC credentials will be stored under Amadeus
Profiles (Traveller profiles, agency profiles or corporate profiles).
Page 35
offers
The e-Power quotation flow uses the
Amadeus Offer functionality
via Amadeus web-services.
Click on Add offers, and choose to proceed with or

without adding hotels to flight offer
offers with
Page 36
Search flights or Hotels, and pin the ones to create
b2b2c
Unique URL is needed to
access each B2B2C site
to 1 relationship between
B2B2C module inherits
settings and rules from the

sub-agency.
UI customization per B2B2C
site is allowed per subagency for header and footer

modification only(with HTML
module)
Page 37
subagency and B2B2C site
Reports
Commission Balance Reports
Commission is reported in the report once the booking is online ticketed/e-ticketed. (Any Pre-book
or ticket offline PNR will not have the commission reported).
CreditLimitsBalancePerSubAgency Reports
Reports about the total used credit limit per sub-agency.
Reports about the consolidator mark-up per sub-agency per PNR. The mark-up is displayed in
this report as soon as a booking is done (no need to ticket it).
Note: this is not the sub-agency secondary level mark-up
Sales Report
Report with details of Sub Agencies, PNRs, booking details etc.
Total PNRs Report

Total number of PNRs made in each sub-agency during a period of time.
Total Saved Commissions Report

Total commissions saved for each sub-agency
Total MarkupsPerSubAgencyReports
Total mark-ups for each sub-agency for a given period of time.
Booking user report

Enables to count down the number of booking user created per sub-agency
Customised Reports
Page 38
Customized reports could be created per customer request if the requested data exist on ePower. This has to be treated case by case
MarkupPerSubagencyPerPNR Reports

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FIBULA

2015 Amadeus IT Group SA

Amadeus e-Power Consolidator

2014 Amadeus IT Group SA

_ Present the concept of e-Power Consolidator

_ Describe high level Project plan

_ Review Portal requirements

_ Plan next steps

Solution Delivery & Training

Portal Admin User Acceptance

_Amadeus e-Power Consolidator is the easy to deploy online

_Unlike current available solutions Amadeus e-Power

Consolidator enables you to fully manage your network

2015 Amadeus IT Group SA

dedicated network of non-IATA agencies, selling, advising

Group layer to facilitate

Specific business logic at

Each sub-agency can have

manage and control

Control the credit limit offered to Sub

Limit the maximum number of tickets

Manage roles and permissions for all

Grant limited administration rights to

Manage more efficiently sub-agents

Accurate reporting: reporting tool

2014 Amadeus IT Group SA

E-power Consolidator - content

Local and external content

2015 Amadeus IT Group SA

Direct connects to Turkish

40+ Low Cost Carriers from

2015 Amadeus IT Group SA

Real-time sourced content from

Real-time sourced content from

2015 Amadeus IT Group SA

GDS Hotels (93300+ properties)

content car & insurance

Car content is real-time

36,100+ rental locations

Insurance content is real-time

40+ insurance providers

2015 Amadeus IT Group SA

Car and Insurance

content local & external

2015 Amadeus IT Group SA

Local and External Content

5 steps booking flow

Cross sell options

Traveler details and Payment

2015 Amadeus IT Group SA

1. Step - home page and search form

Quick search for Flight

Advanced Search Feature, enables

2015 Amadeus IT Group SA

Quick search for Flight

2. Step flight results

information from the results

Amadeus Flight Mini-rules

2015 Amadeus IT Group SA

2. Step flight results

Include multiple flight display

One ways/return trip/Open

Airline Biasing to push