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Qian Wang
Tsai-Lan Huang
Xiaoqing Ge
1. How would you measure the productivity at a plant and perform a fair comparison of the
performance of Applichem's six plants?
We assume that the 'Number of People at Each Operation at Each Plant' means 'number of
people for each product type at each plant'. Therefore the product variety difference among
different plants should already be taken into consideration in Exhibit 3.
But the package variety is also an important factor for performing a fair comparison of the
performance, since the package variety difference is very big among all the 6 plants. For example,
Gary is carrying 80 package sizes while most of the others carrying only 1. Therefore we divide
the package labor (in Exhibit 3) by the number of package sizes the plant runs, and calculate the
subtotal of direct labor based on it. By this modified calculation, the plant productivity is as
shown in table 1.2.
Table 1.1
Direct labor
Table 1.2
Gary
Sunchem
11.3
2.7
0.14125
1.35
Productivity
by direct labor
by direct labor-modified
by indirect labor
by total
by total-modified
average
0.518523
0.610116
0.47017
0.243886
0.254144
Similarly, for the manufacturing cost, it is unfair to measure using total manufacturing cost
which includes the packaging cost. The manufacturing cost before packaging is a more realistic
measurement.
2. Why do you think the plant have different productivity?
The productivity depends on the product make-up, equipment efficiency, employee loyalty,
improvements, operator technology, national labor rules, product quality etc. The following table
summarizes the differences in all aspects among the six plants:
Product Make-up
release-ease / other /
packages
Mexico
Canda
Venezuela
Frankfort
1-6-1
1-4-1
1-1-1
2-12-1
Equipment
Efficiency
Employee
Loyalty
Improve
-ment
Operator
Technology
68, dry-78
55
64
71-74, 1961
non-union
-
Bad
Good
ok
low
-
National
Labor
Rules
-
Product
Quality
high
-
8-19-80
1-1-2
59-64
57, redesign-69
excellent
non- union
best
excellent
severe
3. A new cost measurement. Set up a linear program using the demand data, transportation and
manufacturing costs and capacities to find the optimal production for Applichem's global
network for 1982.
Because there is no technology break-through from 1977-1982, we assume that the
manufacturing cost is affected by exchange rate and inflation rate only. The exchange rates and
inflation rates vary greatly by country. For example, Mexico has the most dramatic change
between 1982 and 1981, while Japan has the lowest overall inflation rate change, and Venezuela
has no exchange rate change at all. Since all the plants' equipment setup date and manufacturing
starting date are before 1975, the plant's performance (manufacturing cost) should be based on the
modified cost eliminating the effect of outside influence out of control of plants (exchange rate
and inflation rate). For the 1982 manufacturing, if it was performed in 1977-81, the
corresponding cost should be:
year
1982 (check)
1981
1980
1979
1978
1977
Mexico
92.63
216.7922
198.4
162.1102
137.6809
118.8233
Canda
93.25
91.70873
82.52094
73.9437
63.54112
63.51462
Venezuela
112.31
103.9096
91.30894
76.06035
69.66872
64.82935
Frankfort
73.34
73.29401
78.05058
82.23734
74.14891
63.887
Gary
89.15
86.71935
78.40809
67.50937
59.82537
55.66974
Sunchem
149.24
156.7062
167.4084
120.3686
138.1361
114.9789
Frankfort
0.721472
0.603135
0.672756
0.847473
0.819323
0.795764
Gary
0.877
0.713612
0.675838
0.695698
0.661053
0.693412
Sunchem
1.468127
1.289533
1.442975
1.240424
1.526362
1.432156
Mexico
0.911234
1.78398
1.710107
1.670581
1.521333
1.48004
Canda
0.917333
0.75467
0.711288
0.762006
0.70211
0.791126
Venezuela
1.104833
0.85507
0.787036
0.783818
0.769819
0.807502
From the ratio comparison, we can see Mexico plant's manufacturing cost is reduced in 1982
dramatically mostly because of the exchange rate and inflation rate change. Overall, Gary did the
best (around 70% of the average, depends on which year we are looking at), while Mexico
manufacturing cost is between 78%-48% higher than average, depends on the year.
high
Minimize:
Subject to:
ci Pi t ij Tij
i 1
j 1
T
j 1
ij
di
Pi k i
6
Pi Tij
j 1
Pi , Ti 0
i (1,6)
where, ci is the manufacturing cost vector, t ij is the transportation cost from site i to site j,
d i is the demand at site i,
quite different from the 1982 operations. And the total cost is the lowest if we produce at all
plants. Therefore we can conclude that international exchange rates and price volatility (inflation
rate) have tremendous influence on manufacturing planning.
6. Suppose it was known that to operate each site it costs $1 billion to set up and $100 for 1000
pounds of capacity. How will you formulate an integer program to set up a new production
network that determines which locations to setup and how much capacity to have and how
much to produce at each of these plants for 1982 data?
According to the new situation, the integral programming model could be set up as
follows:
6
Minimize:
i 1
j 1
Subject to:
j 1
ij
di
Pi k i * U i
6
Pi Tij
j 1
Pi , Ti 0 ,
U i binary,
i (1,6)
s i is the setup cost =1,000,000,000, and U i is the binary variable to determine whether to
to analyze that when the demand at Venezuela is up to a certain level then we need to setup a
plant there instead of transport from other plants. We can also use this linear programming to
simulate different scenarios and have a whole view of possible results.
8. How could you advice Joe Spadaro to configure his worldwide manufacturing systems?
Due to the different cultural, geographical, political and demographical environment that the
subsidiaries of an international firm operate in, it is very important to set up a rational
performance measurement system taking the above factors into consideration for the management
to have a clear picture of the current operations.
Joe Spadaro should first understand that Applichems six plants have different product focus
and their operation (such as packaging) specifications are different. The market situation and
technology advancement level are also different. The foreign exchange rates as well as the tariff
policies also exert influence on the performance of a local factory. It is therefore not advisable to
use a rigid performance measurements to evaluate the performance of the six plants. Besides,
instead of vertical comparison, we suggest Joe to compare the plants performance with similar
local factories which might be more realistic benchmarks.
Apart from qualitative analyses, some quantitative tools can also be used in analyzing
complex problems that involve multiple variables. For example, computer simulations could be
used to analyze the behavior of an organization under the influence of uncertainties and provide
supporting information for shielding risks. An enterprise-wide productivity study involving all
the six plants has just been completed in Applichem, which has collected valuable data for
quantitative analyses. An enterprise-wide resource leveling and allocation model could be set up
based on the above information.
applicable to Applichems global network planning, which could solve some of the tactic
problems that Joe is facing.