Course Introduction

This course explores the ways that organisations set their strategic objectives (strategy), organise themselves
to achieve those objectives (management) and secure the willing support of people who can effect mission
accomplishment (leadership), needs.
The second part of the course on Corporate Governance and is designed specifically to equip Secretaries and
Personal Assistants.
The course seek to answer the following questions: What exactly is corporate governance? Why is it so
important? Who is responsible for it in an organisation and what do they do? How does Ethics and Culture
(personal and organisational) affect Corporate Governance?
Designed specifically for the support staff, this course examines how corporate governance works in the
company environment, and the legal and regulatory framework which underpins what organisations do. It
looks in detail at some of the key governance responsibilities for company boards, and considers the
relationship between governance, corporate values and ethics.
Delegates will also be asked to explore the role of shareholders and other stakeholders. The course includes
the use of group working and a governance case study.
Delegates are expected to finish the course with an understanding of the key concepts and discussions in this
area and insight into how to apply them to their own organisations.
Overview and Objectives
After successful completion of this one week learning programme the learners should be able to:

To introduce the concepts of strategic management

Understand why and how strategy in the public sector differs to that in the private sector
Understand the interaction between strategic work and the inevitable political focus in public services
To evaluate, develop and build strategic capability in your organisation
Translate the strategy to actionable and measurable goals
Identify and develop lead and lag measures and targets
Apply these concepts and tools in the context of the Public Service.
To develop analytic and decision making skills to deal with conditions of uncertainty and ambiguity
Gain insight into the global drivers of reform and their potential impacts on future policy directions in
developing nations.
Understand how organisations should respond to failures or shortcomings in corporate governance
Get to grips with the latest legislation and key regulatory developments affecting corporate governance
Comprehend the main corporate governance challenges.
Appreciate the goals of corporate governance, including risk identification and risk management
Develop KPIs and understand their importance
Understanding the role of Ethics and Culture in Corporate Governance
How to develop Values, Ethics and Organisational culture

Course Outline:
Module 1: Strategic Management
Understanding Strategy
Strategy Implementation Roadmap
What is strategy?
Communicating
the
strategy
to
the
organisation
Why do good strategies sometimes fail?
Strategy: Setting Competitive
Corporate
Is there a process to strategy formulation and
Strategy
implementation?
Strategy Process
Preparing your firm for the future
Phases and key activities
Translating strategic intent to business
outcomes and strategic objectives
Developing Strategic plans
Developing lead and lag measures and targets
Vision, Mission and Goals.
Strategic choices and priorities
Leadership skills
Managing the change - stakeholders impact
analysis
Sphere of influence
Five levels of influence and their impact on
Risk analysis and scenario planning
managing people
The strategic action plan
The pure styles of management influence
Strategy: Concepts and Tools
Your personal style
Core competencies
The influencing model
Focus or diversification
Law of priority and managing people
Business innovation versus product innovation
The key difference between Managers and
Leaders
Economies of scale or scope
Irrefutable Laws of Leadership
Identifying, acquiring and cultivating new
strategic capabilities
Leadership and law of the Lid
Building new bases of competitive advantage
Head Vs. Heart
Strengthening customer allegiance through the
value chain

Module 2: Corporate Governance

What is corporate governance?

Definitions
What is the purpose of governance?
Why is it important?
Who is responsible for it in a company?
The role of the board in governance
What is a board and what does it do?
Roles on the board: who they are, what they
do
The boards role in governance
Supporting the board
Why do boards have committees and what
do they do?
Board committees and what do they do?
Why are committees important to good
governance?
What are the key committees and what is their
role?

Formulate Recommendations for Strengthening

Shared Organisational Values and Ethical
Practices
Formulating Recommendations for Strengthening
Shared Organisational Values and Ethical Practices
Prepare an Implementation Plan
Describe the Role and Responsibilities of
support staff
Outline the Communication Activities
Describe the Process for Monitoring and
Evaluating Improvements
The goal of corporate governance: Managing
Risk
Risk identification
Contract enforceability risk
Reputational risk
Developing adequate procedures and policies
Delegation
of
authority

authorized
signatories
Staff training and education

Understand the Relationship between Values, Strategic Management, Corporate governance

and the role of the Executive Secretaries in the
Ethics and Organisational Culture
Boardroom
How EAs can help facilitate the working
Understanding the Relationship between Values,
relationships between the Executive and Board
Ethics and Organisational Culture
Roles and responsibilities of the Board, Chair,
Relationship
between
Personal
Values,
Organisational Ethics and Organisational CEO and management

Board structure
Culture
Board
practices:
meetings,
papers,
Conflicts between Personal Values and
committees, induction
Organisational Values and Ethical Codes
How the CEO and the EA prepares for a Board
Impact of Organisational Values and Culture
meeting
on the Organizations Triple Bottom Line

The responsibilities of the Senior EA in the

Apply the Concept of Corporate Ethics to a Unit Board meeting and the conflicts which can arise in
supporting the Board
Applying the Concept of Corporate Ethics to a Unit
Role of the EA as Board Secretary
Explain the Imperatives for Ethical Conduct in
African Organisations
The King Reports
PFMA
Best Practices in respect of Business/Corporate
Ethics
Analyse the Role of Corporate Governance within an
Organisation
Analyse Ethical Practices of a Unit

Analyse a Unit in Relation to the Principles of

Corporate Ethics
Analyzing a Unit in Relation to the Principles of
Corporate Ethics
Select an Instrument for Analysing Individual
and Organisational Conduct Principles of
Business / Corporate Ethics
Apply an Instrument to Gather and Record
Information
Evaluate the Current State in a Unit

COURSE VENUE : (Durban/ Pretoria) SOUTH AFRICA

ZAR 28 000
Training Materials( Soft Copies) and notes Hand-outs
Tea Breaks/ refreshments
Course tuition
Personal action planning, Certification and Follow-up support (on request)