UNWTO - Catalogue of Publications and Electronic Products 2006

catlogo 2006 marzo 2 copia
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The World Tourism Organization is the only intergovernmental organization

established to offer an appropiate framework for the international consideration
of tourism policy matters as well as other subjects of interest to the sector. Its
global mission is to support sustainable tourism development yielding wealth,
creating employment, and promoting better understanding between races,
religions and human beings worldwide.
One of UNWTOs most important functions is to serve as a permanent source
of information for its Members and the world community. UNWTO fulfills this
task in part through its extensive programme of publications and the recently
launched programme of electronic products. The broad span of these
publications corresponds to the vast sweep both of the Organizations concerns
and of the needs of its Members.
Introduction
This catalogue includes all the publications and electronic products that are
currently available from UNWTO and replaces the previous catalogue. Additional
information on new titles is provided through our electronically distributed
newsletter. If you would like to receive this information newsletter, please
register at: http://www.world-tourism.org/infoshop under Mailing list.
UNWTO aims to expand the scope, coverage and quality of our publications and
electronic products, as well as the number of editions available in English,
French, Spanish, Russian, Arabic and other languages. The Secretariat always
welcomes feedback about any UNWTO product. If you would like to be kept
informed about new publications, please contact us as follows:
UNWTO Publications
Calle Capitn Haya, 42
28020 Madrid, Spain
Tel: (+34) 91 567 81 00

Fax: (+34) 91 571 37 33
Internet: http://www.world-tourism.org/pub
e-mail: infoshop@world-tourism.org
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The WTOelibrary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The Tourism Factbook . . . . . . . . . . . . . . . . . . . . . . . . . .
Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
11
Education and Training . . . . . . . . . . . . . . . . . . . . . . . . . .
12
Sustainable Development . . . . . . . . . . . . . . . . . . . . . . . .
14
Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
27
Financing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
28
Market Research . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
29
Marketing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
41
General Publications on Statistics . . . . . . . . . . . . . . . . . .
43
Tourism Forecasts . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
45
System of Tourism Statistics . . . . . . . . . . . . . . . . . . . . .
46
The Tourism Satellite Account Project . . . . . . . . . . . . . . .
49
Directories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
52
Conferences and Seminars . . . . . . . . . . . . . . . . . . . . . .
53
How to Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
60
Index of Titles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
61
Order Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
63
Index
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The WTOelibrary
A new form of accessing information through the Internet all around
the year. This virtual library grants access to a vast number of UNWTO
publications in their respective languages (already 750 books in
English, French, Spanish, Arabic or Russian) and all new publications
released throughout the time of the subscription. The latest statistical
information is now very comfortably presented within the Tourism
Factbook on a country by country basis. For the first time also made
accessible are the growing number of documents which can be
defined as Gray Literature.
The WTOelibrary is available in single subscription or network
licenses for companies, libraries and individuals. Publications can
also be purchased individually.
Details
Price:
Annual Subscription
Single User
2.600
Network User License
6.000
I n d i v i d u a l T itles
Titles can also be
purchased individually
The WTOelibrary
W eb:
http://www.WTOelibrary.org
For public academic
institutions in countries
with lower purchasing
power, UNWTO is offering
specially adjusted rates for
the network access to the
WTOelibrary.
The WTOelibrary homepage: easy to navigate and providing quick access to the document
you are looking for
Titles can be accessed by

Quick Search or by the
Advanced Search across
the
contents
of
all
electronic documents.
Latest titles keeps you informed about the
most recent documents published by UNWTO.
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Each category provides a short abstract of the group of accessible

documents. It helps you to navigate through the information and find what
you are looking for.
The publications main page
The WTOelibrary
Searching for documents by categories
Everything at a glance: Here you will find all the details necessary to
decide whether this is the document you have been looking for.
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The Tourism Factbook

Get the latest and most up-to-date statistics for all the
countries around the world. Easy to access either by
alphabetical or geographical selection. All statistical tables
available are displayed and can be accessed individually.
The Tourism Factbook is available for

free as part of any subscription to
the WTOelibrary.
The Tourism Factbook
Non-subscribers may purchase the

complete set of statistical tables
available for 5 per country.
The country matches
2000-2004: Period for

which data is provided
(02.2006): Updated on
Details
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Observations on International Tourism, Vol. I

Observations on International Tourism presents a selection of the most
important speeches and position papers delivered by UNWTOs
Secretary-General Francesco Frangialli during the period 1997-1999.
These statements constitute a wide-ranging commentary on the
challenges faced by the tourism industry and provide an invaluable
guide to UNWTO policies and concerns as we approach the new
Millenium. The book includes chapters analyzing tourism development
on a general and on a regional basis, sustainable tourism
development, tourisms social and cultural dimensions and the future
role of the World Tourism Organization. A most useful tool to anyone
interested in the industrys major issues and topics of current concern
to the World Tourism Organization.
Contents
Tourism in some major countries or
regions of the world
Sustainable tourism development
Social and cultural dimensions of

tourism
A project for the World Tourism
Organization
This book, the second of its kind, contains a selection of more than 50
important speeches and documents delivered by UNWTOs SecretaryGeneral Francesco Frangialli during the period 1999-2000. For the
most part written by the author personally, the texts, preceded by an
introduction in the form of a letter to his colleagues in the French Cour
des Comptes (Court of Audit) are grouped into nine subjects. They are
followed by a conclusion a brief look at both the present and the
future of tourism, drawn from a report of the Secretary-General to the
Executive Council. Observations on International Tourism Vol.II is an
important and extremely useful book to anyone serious about tourism
issues and topics of current concern to the World Tourism
Organization.
Contents
Tourism in some major countries or
regions of the world
Tourism and new technologies
Tourism products
World Tourism Organization Partnership - Parliamentarians
International Tourism: The Great Turning Point, Vol. III

2001-2003: An economic downturn, terrorism, conflicts, epidemics
no difficulty was spared tourism, hitherto one of the world economys
most thriving sectors. And yet, the collapse many were expecting did
not take place. Travellers continued to take trips and holidays;
individuals, businesses and governments adapted to the situation. A
great turning point had been reached, part of which was the recognition
of a sector whose importance had often been underestimated.The
World Tourism Organization has moved with these changes. The
speeches and texts of UNWTO's Secretary-General Francesco
Frangialli, collected in this work, the third of its kind, reflect the
profound transformations that took place over a span of three years in
one of the major elements of international society.
Vol.I
Published 1999
Pages
429
Price
20
ISBN: 978-92-844-0291-5*
Vol.II
Published 2001
Pages
629
Price
20
ISBN: 978-92-844-0441-4*
Vol.III
Published
Pages
Price
An opportunity for sustainable

development: ecotourism

2004
432
20
ISBN:
English 978-92-844-0682-1
French 978-92-844-0683-8
Set of the three volumes
Price
ISBN:
Contents
Tourism: vulnerability and resilience
Tourism, poverty and sustainable
development
Details
Policy
Observations on International Tourism, Vol. II
50
978-92-844-1117-3
* The addresses are first presented in

the language in which they were
delivered, together with their translation
into other languages (mainly English,
French and Spanish) where they exist.
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UNWTO Basic Documents

This book provides a general introduction to the role and functions of
the World Tourism Organization, highlighting and outlining the main
objectives and achievements of the Organization. It includes the
statutory texts, the most important guidelines, rules, agreements and
principles of the World Tourism Organization.
Contents
Details
Published
Pages
Price

1994 (3ed)
143
15
ISBN:
Policy
English
French
Spanish

978-92-844-0094-2
978-92-844-0095-9
978-92-844-0096-6
Statutes of the World Tourism

Organization
Financial regulations of the World
Tourism Organization
Formula for fixing the contributions
of Member States of the World
Tourism Organization
Rules of procedure of the General
Assembly of the World Tourism
Organization
Guiding principles for the conduct
of elections by secret ballot
Rules of procedure of the Executive
Council of the World Tourism
Organization
Rules of procedure of the

Committee of Affiliate Members of
the World Tourism Organization
Convention between the World
Tourism Organization and Spain
concerning the Organizations legal
status in Spain
Agreement on cooperation and
relationships between the United
Nations and the World Tourism
Organization
Agreement between the United
Nations Development Programme
and the World Tourism Organization
Poverty Alleviation Through Tourism - A Compilation of Good Practices

With a view to further support governments and other institutions in
their endeavours, UNWTO has produced this publication in the series
on Tourism and Poverty Alleviation, including concrete examples of
private or public tourism projects and operations that have been
presented by UNWTO Member States as good, sustainable practices
in poverty reduction through tourism. In total, 26 cases were received
from 20 countries around the world.
Based on the seven approaches to alleviate poverty, outlined in the
previous publication Tourism and Poverty Alleviation: Recommendations for Action, this publication gives practical examples on their
implementation.
Contents
Details
Published
Pages
Price
ISBN:
English
French
Spanish

978-92-844-0920-4
978-92-844-0921-1
978-92-844-0922-8
2004
148
12
Summary and main conclusion

Argentina
Bolivia
Chile
China
Ecuador
Ethiopia
Honduras
Indonesia
Jordan
Kazakhstan
Mali
Mauritius
Mexico
Morocco
Mozambique
Nicaragua
Philippines
Saudi Arabia
South Africa
Zimbabwe
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Tourism, Microfinance and Poverty Alleviation

Tourism can contribute to the fight against poverty in developing
countries, and more specifically in the least developed countries.
However, this potential is closely linked to the accessibility of financing
sources. With the aim of finding solutions to the numerous problems
involved in the financing of tourism development initiatives especially
for small enterprises and microbusinesses in developing countries,
the UNWTO in conjunction with PlaNet Finance, a leading microcredit
institution, is studying the possibilities of adapting microcredit to the
specific needs of the tourism sector. This report presents
recommendations for small tourism enterprises and microbusinesses
as well as microfinance institutions, with the objective of bringing
them together and thus stimulate tourism development that benefits
the poor. This report encourages governments and MFIs to adapt
lending terms to the specific characteristics of tourism activity and
poor populations.
Contents
SMEs in the tourism sector
The structure of the tourism sector
SMEs and the three approaches to
poverty reduction through tourism
SMEs and the fragmented structure
of tourism
Financing tourism SMEs and the
role of microcredit
Possibilities offered by microcredit
Example of rural tourism
development in Morocco
Details
Published
Pages
Price

2005
62
6
ISBN:
English
French
Spanish

978-92-844-0808-5
978-92-844-0807-8
978-92-844-0809-2
Policy
Tourism in the world and in

developing countries
Tourism in the world
Tourism and developing countries
Tourism and poverty
Seven approaches for achieving
benefits for the poor from tourism
development
Implementation of tourism
development projects to reduce
poverty
Towards New Forms of Public Private Partnership

Although tourism is an activity sustained mainly by private initiative,
governments have traditionally played a key role in its development
and in the promotion of their countries as tourism destinations. Over
the past decade, however, there have been increasing signs of
disengagement from tourism by the public sector. This has resulted in
the relinquishing of a number of governments traditional
responsibilities and activities in the field of tourism in favour of both
local authorities and the private sector. This study was commissioned
in an attempt to gain a better understanding of the reasons behind
these changes and their implications for the future.
Contents
Details
Introduction
NTAs changing role

Administrative structures of
NTAs
Areas of government
intervention
Sources of funding
Looking to the future
Published
Pages
Price

1997
106
40
ISBN:
English
978-92-844-0149-9
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Public-Private Sector Cooperation - Enhancing Tourism Competitiveness

The report investigates the actual overall situation of public-private
partnership, its relevance and importance for the competitiveness of
tourism destinations. Based on a large number of collected projects,
a total of 80 concrete case studies from 50 countries around the
world were carefully selected, analyzed and evaluated. Among the
important findings are the essential principles and practices for
public-private partnership as well as the basic conditions under which
such co-operation functions. The report also describes strategies and
guidelines for carrying out these partnerships best to ensure
sustainable development and provides a forecast of the importance of
such co-operations in the future.
Contents
Details
Policy
Foreword
Acknowledgments
Published 2001
Introduction
Pages
289
Public-Private Sector
Price
40
Cooperation
Case study analysis
ISBN:
Summary of research findings
English 978-92-844-0390-5 The way forward for
Spanish 978-92-844-0412-4
destinations
Enhancing tourism
competitiveness through
cooperation
Building sustainable success
through partnership
Co-operation and Partnerships in Tourism: A Global Perspective

The aim of Co-operation and Partnerships in Tourism: A Global
Perspective is to give inspiration and guidance on how to build,
implement and further develop partnerships focusing on strategic
and operational issues in partnering and lessons learned from past
partnering experiences. By examining cases from all regions of the
world and from several different areas in tourism, the study provides
insight that can be applied beyond the specific cultural and economic
contexts of each case. As tourism is increasingly becoming a sector
successfully built on co-operation and partnerships, we trust that this
study is a valuable resource for anyone interested in Public-Private
Sector Cooperation.
Contents
Creating and Maintaining
Partnerships
- Recognizing the opportunities
- Creating a partnering
arrangement
Published 2003
- Managing a partnership
Pages
147
- Regenerating the mature
Price
40
partnership
- Involvement of the broader
ISBN:
community
English 978-92-844-0601-2 Case Studies
French 978-92-844-0602-9
- Revitalizing a core tourism asset:
Hungarys spa and wellness
Spanish 978-92-844-0772-9
industry
Details
- Sustaining a mature partnership:

Meeting Place Wonderful
Copenhagen, Denmark
- Creating a tourist cluster: the
Armada Hotel, Istanbul
- Extending the tourist season:
Island of Crete, Greece
- Creating a destination: the Red
Sea Riviera, Egypt
- Restructuring Nepals national
tourism organization: the Nepal
Tourism Board
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Visa Facilitation in the Silk Road Countries

Over the centuries, the Silk Road has been a vehicle for the exchange
of cultures, ideas, crafts, beliefs, peoples and technologies between
the East and the West, carrying conquerors, missionaries, traders,
geographers and more recently, tourists. 1991 saw a reawakening of
interest in the Silk Road with respect to cultural exchange, trade and
tourism. The number of tourists who have been travelling on the Silk
Road has been growing by leaps and bounds. In light of this UNWTO
has taken the initiative to create a long-term tourism project in order
to promote a special Silk Road tourism concept.
The Silk Road Project, since its inception has identified a number of
impediments militating against the growth of travel and tourism along
the Silk Road. Among these obstacles, travel formalities which involve
procedures such as visa processing and customs regulations stand
out as the most notorious. Study on Visa Facilitation in the Silk Road
Countries is an in-depth study to analyse visa procedures and other
facilitation regulations in force in the countries involved in the Silk
Road Project. It provides a set of recommendations on country-bycountry basis to bridge the gap between visa procedures in Silk Road
countries and those of other neighbouring countries which are
considered to be more viable and of internationally acceptable
standards.

2001
129
25
ISBN:
Contents
English
978-92-844-0422-3
Policy
Introduction and terms of reference

Characteristics of visas and visa
requirements
Visa procedures for Silk Road
Countries
Details
Published
Pages
Price
Visas in other regions, trends and

developments
Conclusions and options for Silk
Road Countries
Tourism in the Least Developed Countries

To draw attention to the valuable economic opportunities which
tourism can create, the World Tourism Organization and UNCTAD
organized a High Level Meeting on Tourism and Development in the
Least Developed Countries. This publication is a collection of the
presentations and discussion papers delivered during this meeting. It
provides recommendations on how developing countries can present
and enhance their tourism resources in order to compete in the
international marketplace.
Contents
Acknowledgements
Foreword
The Canary Islands Declaration
Background notes
Contributions by participating
experts
Country Presentations (Angola,
Bangladesh, Benin, Burkina Faso,
Burundi, Cambodia, Cape Verde,
Central African Republic, Djibouti,
Eritrea, Ethiopia, Guinee, Malawi,

Mali, Mauritania, Mozambique,
Nepal, Niger, Samoa, Senegal,
Sierra Leone, Solomon Islands,
Sudan, Tanzania, Tchad, Togo,
Tuvalu, Uganda, Zambia)
Details
Published
Pages
Price

2001
391
33
ISBN:
English
978-92-844-0451-3
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Tourism and Poverty Alleviation

One of the cornerstones of sustainable tourism - ecological, social
and economic - to which UNWTO is committed, is the well being of
poor communities and their environment. Tourism can play a
significant part in balanced sustainable development and generate
benefits for the poor. The World Tourism Organization is convinced that
the power of tourism one of the most dynamic economic activities
of our time can be more effectively harnessed to address the
problems of poverty more directly.
Details
Published
Pages
Price
ISBN:
Policy
English
French
Spanish

2002
115
6
This report reflects the World Tourism Organizations concern that the
benefits of tourism should be widely spread in society and that the
poor should benefit from tourism development. It reviews current
experience of tourism and poverty reduction in order to identify what
is known about the contribution, which the tourism industry can make
to the elimination of poverty; and makes recommendations for action
by government, the industry, development agencies and local
communities.
Contents
Executive Summary
Introduction
Tourism and National Development
Tourism and Local Economic
978-92-844-0549-7
Development
978-92-844-0593-0 Tourism Specifically Benefiting the
978-92-844-0600-5
Poor
Conclusions and Recommendations

Annexes
Endnotes
References
Tourism and Poverty Alleviation Recommendations for Action

Poverty alleviation has become an essential condition for peace,
environmental conservation and sustainable development, besides
being an ethical obligation in an affluent world, where the divide
between poor and rich nations seems to have increased in recent
years.
At the same time, while international and domestic tourist movements
continue to grow, there is stronger evidence that tourism, if developed
and managed in a sustainable manner, can make a significant
contribution to alleviate poverty, especially in rural areas, where most
of the poor live and where there are very few other development
options.
Details
Published
Pages
Price

2004
47
6
Contents
ISBN:
English
French
Spanish
The World Tourism Organization is pleased to offer to the international

community, and especially to those people and institutions who take
decisions in the field of tourism or that indirectly affect tourism, this
second publication in a series on Tourism and Poverty Alleviation. The
first one, launched on the occasion of the World Summit on
Sustainable Development in August 2002, examined a number of
cases where tourism has been fundamental in reducing poverty levels
in various countries.

978-92-844-0701-9 Introduction Harnessing the

power of tourism
978-92-844-0712-5
978-92-844-0714-9 Why is tourism important for
poverty?
10
Goals and principles

Mechanisms for maximising
benefits for the poor
A framework for action
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Enhancing the Economic Benefits of Tourism for Local Communities and

Poverty Alleviation
This study on Enhancing the Economic Benefits of Tourism for Local
Communities and Poverty Alleviation is based on the document that
was presented in a seminar that took place at Petra, Jordan on 20
June 2002 within the framework of the 68th session of the UNWTO
Executive Council. The document has been complemented by the
addition of ten case studies that were presented by the Council
members during the seminar. These case studies highlight either the
countries national policies and approaches to community-based
tourism or specific projects that are considered success stories.
Contents
Enhancing benefits to local
communities
- Types of Community Participation
- Approaches to Organizing
Community Participation Projects
- Village Tourism, Rural Tourism
- Community Participation in
Conservation and Tourism
Development of Attractions
- Community Participation in Large
Tourism Development Project
Implementation of economic
enhancement programmes
Case studies of enhancing tourism
benefits
Details
Published
Pages
Price

2002
65
20
ISBN:
English
978-92-844-0588-6
Information and Documentation Resource Centres for Tourism
Documentation
The present handbook was designed to address the needs of all those
involved in information and documentation tasks and offers guidelines
for establishing an Information and Documentation Resource Centre
(IDRC) or a similar structure within administrations in charge of
tourism. It consists of two parts. Part one discusses the basic
elements needed to set up an IDRC as well as matters related to the
function, administrative and material organization, activities, and
computerization of such a centre. Part two is a veritable
methodological and technical guide that shows the steps to be
followed to establish and manage an IDRC, taking new information
technologies into account.
Contents
Guidelines
- Recommendations on the Role
and the Function of an
Information and Documentation
Resource Centre (IDRC) Within a
Tourism Administration
- The Administrative and Material
Organisation of the IDRC
- The Main Activities of an
Information and Documentation
Resource Centre in the Field of
Tourism
- Computerising the Document
Holdings
Methodological and Technical Guide

- Identifying Demand
- Constituting the Document
Holdings
- Classifying and Making an
Inventory of the Document
Holdings
- Processing and Analysing
Documents
- Retrieving Information
- Creating and Distributing
Documentary Products
- Organising Intelligence Gathering
Policy
Enhancing overall economic

benefits
- Increasing Tourist Length of Stay
and Spending
- Spreading Tourism Development
and Its Benefits Geographically
- Establishing Stronger InterSectoral Linkages
- Maximizing Employment of
Nationals in Tourism
- Encouraging Locally Owned and
Managed Tourism Enterprises
- Optimizing Tax Revenues from
Tourism
Details
Published
Pages
Price

2004
132
40
ISBN:
English
French
Spanish

978-92-844-0717-0
978-92-844-0718-7
978-92-844-0773-6
11
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Tourisms Potential as a Sustainable Development Strategy

This publication offers reports, recommendations, and papers
presented during the second International Tourism Policy Forum, held
in October 2004 in Washington D.C., USA.
Education and Training
The Forum was organized with the aim to exchange views with bilateral
and multilateral donor organizations, as well as representative
recipients; to discuss sustainable tourism development policies in
relation to the MDGs; to report on UNWTO general initiatives in
relation to sustainable tourism and development and particularly the
UNWTO ST-EP program to bring sustainable tourism development into
the service of poverty elimination; to share promising practices for
sustainable development and consider lessons learned from
exemplary tourism projects supported by donors and to formulate
recommendations for utilizing tourism as a sustainable development
tool for achieving MDG outcomes.
Details
Contents
Koreas Commitment to Poverty

Published 2005
Reduction Through Tourism and the
Pages
162
ST-EP Foundation, Young-Shim Dho
Price
27
The World Bank and Tourism,
Richard Scobey
CEPF and Tourism, Dan Martin
ISBN:
English 978-92-844-0819-1 UNWTO Perspectives
Policies and Strategies
Knowledge Management Approach
Case Study Presentation
Strategic Assessments, Planning
and Implementation
Decentralized Governance and

Community Capacity Building
SME Business Development and
Competitiveness
Natural Resource and Protected
Area Management
Cultural Heritage Preservation
Marketing Sustainable Tourism
Product
Rural Development
Financial Instruments and Enabling
Environments
Educating the Educators in Tourism

This publication is designed to be used by participants in the UNWTOs
tourism education and training courses, but can also be used for
independent study. In its approach, the book emphasizes the
importance of achieving quality in tourism education and responding
to the needs of tourism employers and professionals. Educating the
Educators covers curriculum design, tourism education quality
analysis, research methodology and new trends in tourism education.
It is also applicable to the problems of training in private companies
and new resorts.
Details
Contents
Defining tourism and hospitality

The evolution of tourism and
Published 1996
hospitality studies
Pages
242
The problems facing tourism and
Price
33
hospitality education
Curriculum and course design: a
ISBN:
theoretical approach
English 978-92-844-0151-2 Curriculum and course design for
tourism and hospitality educators
French 978-92-844-0157-4
Russian 978-92-844-0153-6 The body of knowledge and
research activity
Spanish
12
978-92-844-0127-7
Cross - cultural approaches to

tourism and hospitality education
Trends in the provision of tourism
and hospitality training and
education
Approaches to the delivery of
tourism and hospitality education
Issues
The future
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Drawing on UNWTOs experience with TEDQUAL (Tourism Education

Quality), this book focuses on the all-important task of improving the
quality of tourism education. It provides a new methodological insight
to standardize the analysis of tourism education and training quality
gaps and better match the needs of tourism employers with the
training options offered to tourism students. Developed by UNWTO,
with the assistance of the George Washington University (USA),
Introduction to TEDQUAL explains the need for this new approach and
offers the results of a pilot study carried out using TEDQUAL
methodology.
Contents
Towards competitiveness in the
tourist industry through the quality
education and training of human
resources
- The need to construct
competitive tourism education
systems: quality and efficiency
issues
- Development and ultimate aim of
the TEDQUAL methodology
- Beneficiaries of the TEDQUAL
methodology
TEDQUAL methodological model for
analyzing training needs in tourist
destinations, regions and countries
- The total quality methodology and

training areas considered
- Standard structure of a TEDQUALbased study for detecting training
needs
Application of the TEDQUAL
methodology: training needs in
tourism regions worldwide
- Objectives and hypothesis of the
pilot study on tourism training
needs in different world regions
- Creation of the map of tourism
professions and selection of the
panel of experts
Details
Published
Pages
Price

1997
137
27
ISBN:
English
French
Spanish

978-92-844-0211-3
978-92-844-0220-5
978-92-844-0176-5
International Tourism: A Global Perspective

This textbook has not only been designed to meet the needs of
students in tourism, but also to serve as a useful reference for both
the private and public sectors involved in tourism. The publication
consists of 17 chapters, each indicating the learning objectives and
key terms and concepts.
Education and Training
Introduction to TEDQUAL
It provides information on travel patterns and trends, transport

services, accommodation and hospitality services, travel distribution
systems, tourism market trends and travel psychology, tourism
marketing, tourism research and forecasting, contributions of tourism
to economic development, the role of governments, international and
regional organizations in tourism, etc.
Contents
Perspectives of tourism
Travel and tourism components and
services
- Transportation services
- Accommodations and hospitality
services
- Travel distribution systems
- Special services and products
Tourism marketing and promotion
- Tourism market segments and
travel psychology
- Tourism marketing
- Tourism research and forecasting
Tourism impacts
Contributions of tourism to
economic development
- Social and cultural aspects of
tourism
- Sustainable tourism and the
environment
Tourism policy and planning
- The role of governments in
tourism policy and administration;
The role of international and
regional organizations in tourism;
Tourism planning and destination
development; Tourism human
resources planning and
development
Details
Published
Pages
Price

1997
406
45
ISBN:
English
978-92-844-0231-1
13
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Making Tourism More Sustainable

Massive growth is predicted for tourism in the forthcoming years,
providing excellent opportunities for spreading prosperity but
presenting considerable challenges and potential threats to the
environment and local communities if not well managed.
Sustainable Development
Jointly produced with the United Nations Environment Programme

(UNEP), this new Guide is a basic reference book and provides a
blueprint for governments to formulate and implement sustainable
tourism policies. It builds on previous work of UNWTO and UNEP on
the different aspects of sustainability. The Guide defines what
sustainability means in tourism, what are the effective approaches for
developing strategies and policies for more sustainable tourism, the
tools that would make the policies work on the ground, and it presents
selected case studies.
Contents
Details
Published 2005
Pages
209
Price
29
ISBN:
English 978-92-844-0821-4
French 978-92-844-1119-1
Tourism Agenda
Economic Viability
Local Prosperity
Employment Quality
Social Equity
Visitor Fulfilment
Local Control
Community Well-being
Cultural Richness
Physical Integrity
Biological Diversity
Resource Efficiency
Environmental Purity
Structures and Strategies
Shaping Sustainable Tourism

Developing a sustainable tourism
strategy
Influencing tourism development
Influencing visitors-promoting
sustainable consumption
Instruments for More sustainble
Tourism
Measurement instruments
Command and control instruments
Economic instruments
Voluntary instruments
Supporting instruments
Case Studies
National and Regional Tourism Planning: Methodologies and Case Studies

This publication lays the foundation for tourism development of a
country and its regions. It establishes the principal guidelines for
preparing tourism development plans at the national and regional
levels with emphasis on the integrated approach, balancing economic,
environmental and socio-cultural factors achieving sustainable
tourism. Illustrated by 25 case studies.
Contents
Introduction
Tourism planning methodologies
- The importance of planning
tourism
Published 1994
- Approaches to tourism planning
- The tourism planning process
Pages
249
- Forms of tourism development
Price
30
- Policy considerations and
structure planning
ISBN:
- Economic, environmental and
English 978-92-844-0727-9
socio-cultural considerations
Details
Russian
14
978-92-844-0183-3
- Planning the institutional

elements
- Tourism market planning
- Implementing and monitoring the
plan
- Tourism development funding
25 Tourism planning case studies
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Pgina 15
Sustainable Tourism in Protected Areas - Guidelines for Planning and

The link between protected areas and tourism is as old as the history
of protected areas. Though the relationship is complex and
sometimes adversarial, tourism is always a critical component to
consider in the establishment and management of protected areas.
These guidelines aim to build an understanding of protected area
tourism and its management. They provide both a theoretical
structure and practical guidelines for managers. The underlying aim is
to ensure that tourism contributes to the purposes of protected areas
and does not undermine them.
Contents
Introduction
Protected areas, biodiversity and
conservation
Tourism in protected areas
Planning for protected area tourism
Sensitive development of
infrastructure and services
Managing the challenges of
tourism in protected areas
Tools for visitor management
The economics of tourism in
protected areas
Financial aspects of tourism in

protected areas
Human resources planning for
tourism in protected areas
Monitoring tourism in protected
areas
Conclusions
Appendices
References
Details
Published
Pages
Price

2002
198
25
ISBN:
English
Spanish

978-92-844-0543-5
978-92-844-0643-2
Guide for Local Authorities on Developing Sustainable Tourism
Management
This enlarged and revised edition of UNWTOs most popular

publication: Sustainable Tourism Development: Guide for Local
Planners, presents concepts, principles and techniques for planning
and developing tourism and includes sections on managing
environmental and socio-economic impacts at the local level. It also
contains numerous examples of sustainable tourism best practices
readily adaptable to the particular conditions and level of
development of each destination.
Contents
Introduction
Tourism in todays world
Tourism in the community
Planning for local tourism
development
Planning principles for tourism
development
Implementing tourism development
Maintaining the sustainability of
tourism
Managing the tourism sector
Annexes
Details
Published
Pages
Price

1998
194
45
ISBN:
English
French
Spanish
Arabic

978-92-844-0280-9
978-92-844-0324-0
978-92-844-0307-3
978-92-844-0774-3
15
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Pgina 16
Guide for Local Authorities - Supplementary Volumes
These supplementary volumes are designed to be used together with

the core volume: Guide for Local Authorities. They seek to provide
technical guidelines and methodological instruments to local
authorities, public service officials at the local level, as well as private
developers, enabling them to assume their responsibilities in this field
with more effective, up-to-date know-how. The publications include
many case studies giving good examples of community based tourism.
They describe suitable, imaginative and realistic design approaches
for achieving sustainable tourism development at the local level.
Supplementary volumes are available for:
Asia and the Pacific
Latin America and the Caribbean
Sub-Saharan Africa
Contents
Tourism in the region
Case studies of sustainable tourism development in the region
(Asia and the Pacific)
Tourism development policy and Ecotourism planning in Cambodia
Development strategy for sustainable tourism in the Andamans
Conservation programmes for the Annapurna Sanctuary and Sagarmatha
National Park, Nepal
Planning Panda and Nature Tourism in China
Formulating Ecotourism development policy in Indonesia
Environmental Planning of Resorts in the Maldives
Kanha National Park Interpretive Center, India
Agriculture Park at Shah Alan, Malaysia
Planning cultural heritage tourism in the Republic of Korea
Tourist Facility Development Standards in the Philippines
Community participation in the Nusa Dua Resort, Bali
Programme for Community Involvement in Tourism in Sri Lanka
Doi Tung Project, Thailand
Encouraging Tourism SMEs in Fiji an other Pacific island countries
The Silk Road Project
Details
Published
Price

1999
27 each
ISBN:

English 978-92-844-0326-4
Latin America and the
Caribbean
Spanish 978-92-844-0313-4
Sub-Saharan Africa
English 978-92-844-0311-0
French 978-92-844-0315-8
16
(Latin America and the Caribbean)

Tourism, sustainability and the local community
The need for strategic planning in tourism towns
Municipal land use planning and tourism management
Sustainability and competitiveness: techniques, procedures and methods
Local and institutional marketing of sustainable tourism products:
ecomarketing and institutional marketing
Strengths and weaknesses of the institutional and political framework
Tourism financing and management
Human resource training in sustainable tourism development
(Sub-Saharan Africa)
Tourism Development Policy for Zanzibar
Planning community-based historic heritage, nature and cultural tourism in
Ghana
Planning urban tourism in Eritrea
Tourism Development Strategy for Bijagos Archipelago Biosphere Reserve,
Guinea-Bissau
Planning Gorilla Viewing Tourism in Uganda
Community-based conservation programmes in Zimbabwe and Zambia
Village Tourism Programme in Senegal
Visitor dispersal strategies in Masai Mara National Reserve, Kenya
Designing visitor reception centres for protected areas in Uganda
Ecolodge development in Kenya
Encouraging Tourism Enterprise Development in Eritrea
Tourism awareness programme and tourist behaviour code for Ghana
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This UNWTO study analyses six resorts, all largely completed and
representing various regions of the world and different types of
development. For each case study, comprehensive details are
provided on planning and implementation, including the current status
of development. Economic, environmental and socio-cultural factors in
planning and implementation are also analyzed, as well as the
development impact of these factors. The report evaluates the
financing of both the infrastructure and tourist accommodation of the
resorts, the respective roles of the public and private sectors in
financing and financial policies and procedures applied. Finally, it
assesses the potential of applying these planning and implementation
procedures in other development projects around the world.
Contents
Introduction
Nusa Dua Resort, Bali, Indonesia
Pomun Lake Resort, Kyongju,
Republic of Korea
Cancun Resort, Cancun, Mexico
Puerto Plata Resort Project,
Dominican Republic
South Antalya Tourism
Development Project, Turkey
Lanzarote Tourism Planning Project,

Canary Islands, Spain
General conclusions
Details
Published
Pages
Price

1992
132
45
ISBN:
English
978-92-844-0040-9
Awards for Improving the Coastal Environment: The Example of the Blue
Flag
An Integrated Approach to Resort Development
A joint publication of the World Tourism Organization, the Foundation

for Environmental Education in Europe (FEEE) and UNEP, this book
outlines Europes Blue Flag campaign. It explains how Blue Flag
assists the tourism sector and at the same time helps to improve the
coastal environment. The book includes chapters on the history of the
Blue Flag campaign, how the campaign is financed and monitored and
criteria and lessons which can be learned from the European
experience. It also looks at the differences between European
beaches and those in other parts of the world and explains how the
Blue Flag programme can be adapted to regions outside of Europe.
Contents
Introduction
The importance of coastal zones
The European Blue Flag Campaign
Blue Flag criteria for beach
selection
Lessons from the Blue Flag
Campaign
Developing campaigns outside
Europe
Details
Published
Pages
Price

1997
51
30
ISBN:
English
978-92-844-0042-3
17
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Pgina 18
Indicators of Sustainable Development for Tourism Destination

- A Guidebook
Tourism is now one of the global engines of development. Every year,

more people are in motion than ever before in history. With good
planning and management, tourism can be a positive force, bringing
benefits to destinations around the world. If poorly planned and
managed, tourism can be an engine for degradation. It is clearly in the
interest of the tourism sector to maintain and sustain the basis for its
prosperity, the destinations for tourism. This Guidebook, produced by
the World Tourism Organization, is intended to help the managers of
tourism companies and destinations, their partners and other
stakeholders to make better decisions regarding tourism. It focuses
on the use of indicators as a central instrument for improved planning
and management, bringing managers the information they need, when
it is required, and in a form which will empower better decisions.
Contents
Details
Indicators of Sustainable
Development for Tourism
Published 2004
- Why Use Indicators?, Progress in
Pages
514
Indicators Development and Use
Price
50
Indicator Development Procedures
- Key Steps to Indicators
Development and Use, Use of
ISBN:
Other Sections of the Guidebook
English 978-92-844-0726-2
within this Process
Spanish 978-92-844-0838-2
Sustainability Issues and Indicators
in Tourism
- Wellbeing of Hots Communicities,
Sustaining Cultural Assets,
Baseline Issues and Baseline
Indicators of Sustainable Tourism
Destination Applications
- Coastal Zones, Beach
Destinations and Sites, Small
Islands, Destinations in Desert
and Arid Areas..
Indicators Applications: Uses in
Tourism Planning and Management
- Indicators and Policy
- Using Indicators to Strategically
Plan for Tourism, Indicators and
Regulation, Carrying Capacity and
Limits to Tourism
Case Studies
Performance Indicators for Tourism Destinations in Asia and the Pacific

Region
Establishing ways by which the quality of operation of individual cities,
resorts and other individual locations within a country can be
monitored and improved is a challenge for all national tourism
administrations.
UNWTO prepared this report with the aim to develop a classification
system with sets of performance indicators to certify destinations of
the Asia and the Pacific region. This study draws on the programme of
research and enquiry made by the joint World Tourism Organization /
China National Tourism Adminis-tration team for the China Best
Tourism Cities study and makes particular reference to the China
experience.
Details
Published
Pages
Price
ISBN:
English
18
Contents
Introduction
Background
Objective

Destination Classification

Purpose and use of a scheme
Principles for establishing a
scheme
978-92-844-0544-2 Issues to be faced
2002
59
22
The China Experience

"Best Tourism Cities" scheme
Approach and procedure
Criteria and Performance Indicators
Criteria for a standard scheme
Level of detail of performance
indicators
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Pgina 19
Handbook on Natural Disaster Reduction in Tourist Areas
This handbook, jointly produced by UNWTO and WMO experts,

demonstrates how to combat natural disasters in tourist areas and
mitigate their impacts. It guides the reader through disaster onset to
post-disaster reconstruction and the relaunching of a tourist
destination.
Contents
Introduction
Tropical cyclones and associated
storm surges
Flooding: coastal flooding,
estuarine and river flooding
Earthquakes and tourism
Avalanches and tourism
Emergency preparations and postdisaster relaunching
Guide for resort managers

Guide for tourists
Family guide
Guidance on marketing and press
relations associated with
relaunching tourism after a disaster
Sample damage assessment
report
Details
Published
Pages
Price

1998
126
33
ISBN:
English
978-92-844-0239-7
Tourism at World Heritage Cultural Sites

World Heritage Sites include many of the worlds most outstanding
attractions and grandest monuments of the past. For tourism
promoters they act as magnets, while for the nation in which they are
found they serve as icons that continue to influence current values.
Nowadays tourism involves the movement of millions of people to

virtually all countries on the surface of this globe. Quite often tourism
developments are located in areas exposed to, or likely to be exposed
to, sudden-onset natural disasters, in particular beach and coastal
areas, river valleys and mountain regions. If these developments are
hit by natural disasters, the image of the tourist destination will suffer.
This handbook concentrates on human-made sites, the physical

evidence of major historical events. It is devoted to helping the
managers of World Heritage Sites accomplish a dual purpose: to
conserve the site given to their care and provide meaningful and
considerate access to as many visitors as the site can allow.
Contents
Preparing the foundation
- The World Heritage Convention:
an overview
- Establishing a management
philosophy
- The site management planning
process
Building a structure
- Staffing and budgeting
- Policies on visitor-related income
- Image and marketing
- Recording and analyzing visitor
data
- Visitors and local population
Welcoming visitors
- Moving travelers to and from
sites
- Visitor amenities and services
- Site interpretation and visitor
education
World Heritage Convention
World Heritage definitions and
criteria
Maps of cultural and
cultural/natural sites on the World
Heritage List
The ICOMOS charter on cultural
tourism
Case studies
Details
Published
Pages
Price

1999
137
40
ISBN:
English 978-92-844-0314-1
Arabic 978-92-844-0670-8
The Arabic version was
published in 2004.
19
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Tourism Congestion Management at Natural and Cultural Sites

- A Guidebook
This Handbook is aimed at a variety of professional users, both within

the tourism industry and for people who welcome and manage visitors
to their destination or site, including also public tourism, cultural and
natural authorities. For the many different people in the tourism
industry it provides recommendations for how they might positively
contribute to the minimization of tourism congestion. For destination
and site managers it provides a range of recommendations for
managers to build a well informed understanding of their places and
their visitors, and provides recommendations for upgrading the
operational and physical capacities of their areas to handle high levels
of tourism activity to and from sites. The Handbook has been written
to provide very practical recommendations, using illustrations from the
case studies.
Contents
Details
Published
Pages
Price
ISBN:
English
French
Spanish

Congestion at Natural and Cultural

Sites
- Categories of Tourism Congestion

at Natural and Cultural Sites and

Their Consequences
- Stakeholders in the Tourism
Process of Congestion
978-92-844-0763-7 The Issues and Recommendations
on How to Manage Tourism Better
978-92-844-0783-5
to Avoid Congestion at Natural and
978-92-844-0784-2
Cultural Sites
2004
124
35
Voluntary Initiatives for Sustainable Tourism
Details
Contains CD-ROM
Published 2002
Pages ca. 200
Price
40
ISBN:
English
20
- Managing Tourism Congestion at

Natural and Cultural Sites,
Introduction to Site Visitor
Management at Cultural and
Natural Sites, Analysis of the
Influences on Site Visitor
Management, Improve
Operational Congestion
Responses of the Site, Improve
the Physical Capacity of the Site
Case Studies
Voluntary initiatives such as eco-labels and certification schemes,

prizes and awards, environmental management systems, codes of
conduct, self-commitments and self-declarations play an increasing
role in regulating tourism operations. Notwithstanding their value, the
increasing number, variety and popularity of these voluntary schemes
stress the need for consolidation. This study, based on the analysis of
104 voluntary initiatives world-wide, provides an evaluation of the
effectiveness of existing schemes. It identifies similarities and
differences among voluntary initiatives and outlines the factors that
make them successful in terms of sustainable tourism development.
Based on the results, guidelines are made available to tourism
companies wishing to adopt any of these voluntary schemes;
organizations that run these initiatives, in order to improve existing
schemes or create new ones; as well as for governments and NGOs,
to provide them with technical criteria and guidelines for the support
and supervision they may wish to give to these initiatives.
Contents
Part I: General results and

recommendations
Framework of the study
Recommendations
- 11 main recommendations to
978-92-844-0509-1
improve the conditions for
voluntary initiatives and achieve
better effectiveness and cooperation, Recommendations for
the operation and support of

voluntary initiatives, Checklist for
the planning and assessing of
your own voluntary initiatives,
Recommendations for ecolabelling
Part II: Main results and conclusions
per type of VIST
Part III:Detailed descriptions of 104
VIST
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Pgina 21
The year 2002 was declared by the United Nations as the International
Year of Ecotourism. For this occasion, the UNWTO prepared this series
of market reports with the aim to increase the knowledge of seven
important countries considered Ecotourism generating markets.
These surveys analyze and evaluate the respective nature tourism and
ecotourism markets, their volume, characteristics, major trends and
development profiles. The studies also report on consumer profiles,
the role of the different marketing actors, product typologies and the
main marketing tools used in these markets.
The Ecotourism Market Reports are available for:
Germany
United States of America
United Kingdom
Canada
Spain
France
Italy
Details
Published 2002
Price
55 each
Set of the seven reports
300
Language: English
ISBN:
Contents
The global tourism market
The ecotourism market
- Quantitative demand estimates for the past few years
- Estimates of current demand
- Typology of ecotourism products
- Main domestic and foreign ecotourism destinations offered
- Price levels
- Expected future trends
Typology of requirements and behavior of tourists practicing ecotourism
- Motivations
- Type of information required in advance and at the destination
- Type of accommodation used
- Means of transport used
Marketing and promotional channels for ecotourism
- Role and size of tour operators & travel agents
- Direct marketing by suppliers
- Online marketing
- Main promotional events for ecotourism
Annexes
Survey questionnaire used for tour operators and for tourists
Other survey instruments used
List of tour operators and other tourism companies consulted / interviewed
with their full address
Germany
USA

UK

Canada
Spain
France
Italy
978-92-844-0485-8
978-92-844-0490-2
978-92-844-0486-5
978-92-844-0508-4
978-92-844-0547-3
978-92-844-0525-1
978-92-844-0496-4
Ecotourism Market Reports
21
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Sustainable Development of Tourism - An Annotated Bibliography
Sustainable Tourism Development is a relatively new concept, however

it has increasingly been the subject of study over the last decade. To
enhance the understanding of sustainable tourism and its practical
applications, the World Tourism Organization has compiled a list of the
books and articles on the subject. For the second edition nearly 100
books together with more than 250 articles were reviewed. As a
result, UNWTO offers to the international community what is probably
the most complete and updated Annotated Bibliography on
Sustainable Tourism and related subjects.
Contents
Details
Published
Pages
Price

1999
118
35
Reviewed articles and documents

include:
- Presentations and reports of
international conferences on
sustainable tourism
- Case Studies of sustainable
tourism development in different
geographical locations and
natural, traditional or cultural
settings
- Practical guidelines for the

achievement of sustainability
which can be applied to other
areas
Each book or relevant article is
individually commented
Comprises nearly 100 books and
more than 100 articles and papers
Will be updated regularly
ISBN:
English
978-92-844-0312-7
Sustainable Development of Tourism - A Compilation of Good Practices

The progress towards a more sustainable tourism industry is best
demonstrated through success stories. This publication contains
around 50 examples of good practices in sustainable development
and management of tourism, collected from 31 countries. A great
variety of projects are presented, ranging from local to regional and
national levels, including activities of the public, private and NGO
sectors, covering aspects of eco-, rural- and cultural tourism,
accommodations, tour operations, transportation, protected area
management, regulatory and voluntary frameworks, among others.
Each case is described in a systematic order, including detailed
background information, success factors for sustainability, problems
aroused and their solutions, lessons learnt and monitoring activities.
This publication will be of great value to tourism officials, managers,
researchers and anyone interested in the tourism industry.
Contents
Details
Austrian Eco-label for tourism,

Austria
Published 2000
Summer in the Bight Theatre
Pages
201
Festival: fusing performing arts with
Price
35
economic development, Canada
Contains papers in English,
Environmental management
practices in coastal tourism
French and Spanish
developments, Egypt
Development of a countrywide longISBN:
978-92-844-0372-1
distance bicycle path network and
marketing aids for bicycle tourism,
Germany
The Villny-Sikls Wine Route,
Hungary
The Sahasotsav Adventure Tourism
Carnival, India
22
Beit Shean National Park: tourism

development through
archaeological site preservation,
Israel
Homestay Programme in Kampung
Desa Murni, Malaysia
The Mt. Pinatubo Trek: from natural
disaster to Ecotourism attraction,
Philippines
Conversion of a historical fort to a
hotel: conservation through
modification of built heritage for
tourism purposes, Poland
Administrative management design
(ADMADE) in wildlife conservation,
Zambia
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This publication has been prepared on the occasion of the

International Year of Ecotourism 2002. It is the second volume within
the series of Good Practices published in the area of Sustainable
Development of Tourism. The 55 case studies taken from 39 countries
present a wide range of successful ecotourism initiatives. Each of
them is presented in a systematic form, describing stakeholders
involved, objectives and strategies, funding, sustainability and
monitoring aspects, problems encountered and solutions found in
each project, etc. The sustainability aspects are further detailed
according to specific elements of ecotourism such as: conservation,
community involvement, interpretation and education, as well as
environmental management practices. This compilation is of great
value for tourism professionals from both the public and private
sector, who can learn from these experiences and adapt them to
ecotourism activities in their own country.
Details
Contents
Some examples of the 55 case
studies included:
Strategic and participative
management plan for the protected
area of the Valdes Peninsula,
Argentina
Ecotourism poles: a national
framework for local Ecotourism
development, Brazil
Redberry Pelican Project (RPP):
conservation through research,
education and tourism, Canada
Environmental protection and

ecotourism development in Emei
Mountain Scenic Area, China
Agrotourism in Cyprus
Kapawi ecolodge and reserve:
community ecotourism project,
Ecuador
European charter for sustainable
tourism in protected areas,
Germany
The Jsvaf Village Walk in the
Aggtelek National Park, Hungary
Published 2001
Pages
255
Price
35
Contains papers in English,
French and Spanish
ISBN:
978-92-844-0478-0
Sustainable Development of Ecotourism - A Compilation of Good Practices in SMEs
Sustainable Development of Ecotourism - A Compilation of Good Practices
This compilation contains 65 case studies received from 47 countries

about exemplary practices in small ecotourism businesses (SMEs).
The cases provide rich details on methodologies and business
approaches applied successfully by a wide range of ecotourism
companies; they provide a valuable well of information that can serve
for generating ideas and adapting sustainable ecotourism practices to
the specific local conditions elsewhere. The experiences presented in
this book come directly from the field, from the people who have
developed these initiatives and who are daily in charge of these
business ventures. They reflect well the complexity of small
businesses, the great challenges and opportunities they face and the
endless creativity that this business allows for.
Contents
Some examples of the 65 case
studies included:
Biolandhaus Arche: Mountain Hut
(Austria)
The Guide Tours Ltd (Bangladesh)
Okavango Polers Trust (Botswana)
Mount Cameroon Ecotourism
Organization (MtCEO) (Cameroon)
Bellavista reserve: An ecotourism
and flora and fauna conservation
project in the Tandayapa Valley
(Ecuador)
Saint Katherine Protectorate
Development Project: Ecolodge Al
karm and Craft Fansina (Egypt)
Amansuri Conservation and

Integrated Development Project
(ACID) (Ghana)
Thenmala Ecotourism Promotion
Society (TEPS) (India)
Kan Tengri Mountain Service LTD
(Kazakhstan)
Sukau Rainforest Lodge (Malaysia)
Las Caadas - Bosque de Niebla
(mist forest): Ecotourism in a
private ecological reserve (Mexico)
The Damaraland Camp: A
partnership between the Torra
Conservancy and Wilderness
Safaris Namibia
Details
Published
Pages
Price

2003
305
35
ISBN:
English
French
Spanish

978-92-844-0621-0
978-92-844-0622-7
978-92-844-0623-4
23
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World Ecotourism Summit - Final Report
Details
Published
Pages
Price
ISBN:
English
French
Spanish

2002
140
12
This report contains the summaries of the debates held and

conclusions reached at the World Ecotourism Summit and its
preparatory process, as well as the Quebec Declaration on
Ecotourism. The World Ecotourism Summit, was held in Quebec City,
Canada from 19 to 22 May, 2002. This was the principal event to
mark 2002 as the International Year of Ecotourism. The Summit was
an initiative of the World Tourism Organisation (UNWTO) and the
United Nations Environment Programme (UNEP). It was hosted by
Tourisme Qubec and the Canadian Tourism Commission. These four
organisations were the partners responsible for the Summit. The
purpose of the Summit was to bring together governments,
international agencies, NGOs, tourism enterprises, representatives of
local and indigenous communities, academic institutions and
individuals with an interest in ecotourism and enable them to learn
from each other and identify some agreed principles and priorities for
the future development and management of ecotourism.
Contents
Reports from the regional panels

Reports from the thematic working

groups
- Working group A: Ecotourism
policy and planning, Working
978-92-844-0550-3
group B: Regulation of
978-92-844-0566-4
ecotourism, Working group C:
978-92-844-0565-7
Product development,
marketing and promotion of
ecotourism, Working group D:
Monitoring costs and benefits of
ecotourism
Reports from the special forums

- Note on the Ministerial Forum,
The ecotourism business
perspective, Development
cooperation for ecotourism
Preparing and adopting the final
declaration
The Quebec Declaration on
Ecotourism
UNWTO/UNEP Summary of
Regional Preparatory Conferences
to serve as Discussion Paper for
the World Ecotourism Summit
Climate Change and Tourism

This publication was prepared as a result of the First International
Conference on Climate Change and Tourism which was held on 9-11
April 2003 in Djerba, Tunisia. It includes a basic report and summaries
of the discussions and sessions on the consequences, opportunities
and risks that the tourism sector is facing as a result of changes in
worlds climate.
The publication includes the Djerba Declaration on Tourism and
Climate Change and the Agenda of Action.
Contents
Details
Introduction
Main Conclusions and agenda for
action
Published 2003
Djerba Declaration on Tourism and
Pages
56
Climate Change
Price
20
UNWTO Background Paper on
Climate Change and Tourism
ISBN:
Summary of Conference Sessions
and Discussions
English 978-92-844-0632-6
French 978-92-844-0692-0 Introduction on tourism and climate
change
24
Tourism and water resources

Tourism in small islands and
coastal zones
Tourism in mountainous regions
Policy issues and mitigation of the
effects of climate change
List of presentation documents on
CD-ROM
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For most islands, tourism is the main economic activity in terms of

income generation, employment creation, and foreign exchange
earnings. But due to their small size, islands are quite vulnerable to
the negative environmental and social impacts that tourism can
sometimes bring. That is why it is vital to plan, manage and monitor
tourism development in SIDS, aiming at sustainability objectives.
This UNWTO report presents a summary of the current status of
tourism in SIDS, while providing evidence of the key importance it has
for the sustainable development of many islands and for the
achievement of the UN Millennium Development Goals. It also
addresses the key issues that need to be considered by small island
nations and provides policy orientations, guidelines and other tools to
the National Tourism Authorities, the tourism industry and other
tourism stakeholders in SIDS on how to develop and manage tourism
in a sustainable manner for the benefit of their population.
Contents
Tourism in SIDS: a key economic
sector
Tourism, a less disruptive
development option for SIDS
Islands and the challenge of
accessibility
How can tourism contribute to

sustainable development of SIDS?
UNWTO: A small agency with a
large mission
Conclusion
Annex: Basic Indicators of
International Tourism in SIDS
Details
Published
Pages
Price

2004
86
35
ISBN:
English
978-92-844-0782-8
The Incidence of Sexual Exploitation of Children in Tourism

The Incidence of Sexual Exploitation of Children in Tourism is a study
prepared within the context of the International Campaign Against
Sexual Exploitation of Children in Tourism, co-funded by the European
Commission.
This publication is divided into two parts that examine the Commercial
Sexual Exploitation of Children (CSEC) in tourism networks from the
perspectives of both tourist-receiving and tourist-sending countries.
The report considers the effectiveness of existing international
campaigns, identifies critical areas involving the tourism industry and
makes recommendations for the prevention of this exploitation in the
short and long term. It also includes recommendations of how the
tourism industry can work, both in collaboration with other
stakeholders and within its own sectors, to end CSEC in tourism. The
first part of the report relates to tourism-receiving countries and
focuses particularly on three South-East Asian tourism destinations
Cambodia, Thailand and Bali, Indonesia. The second part addresses
the issue from the perspective of tourism-sending countries and
provides a study on New Zealands sex industry and overseas travel
by New Zealand nationals.
Contents
The commercial sexual exploitation
of children in tourism from the
tourism-receiving perspective
- What is Child Sex Tourism?
- Country case studies
- Knowledge attitudes and
practices of the tourism industry
- Themes and issues
- Recommendations
The commercial sexual exploitation

of children in tourism from the
tourism-sending perspective
- Overall considerations and
campaign monitoring
- Country report
- Discussion, Conclusions and
Recommendations
Appendices
Making Tourism Work for Small Island Developing States
Details
Published
Pages
Price

2001
180
20
ISBN:
English
French
Spanish

978-92-844-0500-8
978-92-844-0511-4
978-92-844-0512-1
25
1/6/06
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Pgina 26
International Campaign Against Sexual Exploitation of Children in

Tourism
These publications have been prepared within the context of the
International Campaign Against Sexual Exploitation of Children in
Tourism, co-funded by the European Commission.
The Tourism Training Module is designed to assist educators in

integrating the subject of CSEC (Commercial Sexual Exploitation of
Children) in tourism into existing tourism-related courses. The module
includes a suggested outline for lecture, in-depth background
information, structured lecture notes, discussion questions,
exercises, case studies and projects, overhead slide programme for
class presentation and a resource list.
The Youth Module is designed as a resource for teachers in secondary
schools and to assist in introducing the subject of childrens rights,
responsible tourism and CSEC in tourism into existing courses such
as Health, Civics, Geography, Social Studies and global issues. Both
modules are meant to be flexible in contents and implementation and
adaptable to local needs, not only as language is concerned.
Details
Tourism Training Module
Published 2001
Pages
125
Contains free CD-ROM
Price
50
ISBN:
English
French
Spanish

978-92-844-0498-8
978-92-844-0502-2
978-92-844-0503-9
Youth Module
Published 2001
Pages
93
Contains free CD-ROM
Price
40
ISBN:
English
French
Spanish
26

978-92-844-0499-5
978-92-844-0504-6
978-92-844-0505-3
Due to the special importance of the subject both publications are

offered at prices below cost.
Contents
Background discussion in text style
for lectures
Suggested lecture outline
Resource materials for classroom:
- Discussion questions
- Exercise and project suggestions
- Suggested resources
Sample and support material
annexed:
- Code of Ethics for Tourism,
Declarations, Statements and
Resolutions
- UNWTO statistics
- Case studies
- In-flight spots information
- Scheme of lecture presentation
CD-Rom support material:
- PowerPoint presentation for the
lecture with printing slides option
- Airlines video In-flight spots
- International Campaign Logo
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Pgina 27
Tourist Safety and Security: Practical Measures for Destinations

Safety and security are vital to providing quality in tourism. More than
any other economic activity, the success or failure of a tourism
destination depends on being able to provide a safe and secure
environment for visitors. This publication represents the result of a
long-term effort by UNWTO. It examines planning considerations at the
national and local levels. Case studies for principal tourism sectors
and ideas for information brochures are also presented.
Contents
- Fire prevention
- First Aid, emergency services and
hotlines
- Consumer protection: tourist
complaint services
- Contingency plans
- Tourist insurance and travel
assistance
- Consideration for special care
visitors
A sectoral approach to tourism
safety
Tourist safety and security
information
Details
Published
Pages
Price

1996
181
30
ISBN:
English
French
Spanish

978-92-844-0152-9
978-92-844-0178-9
978-92--844-0219-9
Tourism Signs and Symbols

The continuous and steady growth of international tourism leads to
ever-more encounters between peoples from different cultural
systems, with divergent speech and customs. This implies a strong
need for simple and widely understood tools for communication, like
signs and symbols.
Quality
Planning for tourism safety and

security
- National responsibilities
- Policy and planning
- Media relations
- Legal, regulatory and juridical
framework
- Prevention of organized crime and
counter-terrorism
- Health
Local responsibilities
- Creating local networks for visitor
and resident safety and security
- Media relations
- Police protection of visitors
The Guidebook on Tourism Signs and Symbols is the outcome of a

survey carried out worldwide among national tourism administrations.
It sets out the concepts and terminology used in this field, discusses
trademarks and colours relevant to safety, security and comfort of
tourists and provides more than 290 potential symbols for public and
tourist information. This publication is designed to be a source of
knowledge and support for planners, developers, marketing experts
and all those responsible for communications in tourism or tourismrelated organizations and enterprises.
Contents
National experiences in the field of
tourism signs and symbols
- Role of National Tourism
Administrations and Offices
- Confirmed status of the use of
some signs and symbols
International cooperation in the
field of public and tourism signage
- Main international instruments
for visitor signage
- Visitor signage policy and
international standardization
Selected signs and symbols

standardized, recommended and
used for public and visitor
information
- The selected categories of
referents
- Guidance for the use of symbols
Graphic symbols used in tourism
as logotypes
- Special campaigns or programmes
- International tourist routes
- Tourism destination logotypes
Details
Published
Pages
Price

2001
231
33
ISBN:
English
978-92-844-0378-3
27
1/6/06
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Local Food & Tourism International Conference - Vol. I and Vol. II
OU
RIS
OR
GA
NIZ
US
CYPR
URISM
AT
ISM
TOUR
CO
ION
NF
ERE
NC
RO
E P
CEE
DIN
GS
ON
ATI
GANIS
OR
ON
ATI
GANIZ
OR
O
D&
- CT
FOO
AL
L
LOC ISM
NA
R
TOU NATIO
E
ER
NC
E
INT
R
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CO
rus
WTO
Cyp 2000
aka, ber
Larn Novem
9-11
This publication includes the updated papers presented to the

International Conference on Local Food and Tourism held on 9-11
November 2000 in Larnaka, Cyprus. The reports of the conference,
which had a multidisciplinary approach, focus on historical, social,
agricultural, economic, environmental, medical and nutritional
significance of food. Organized in four thematic sections, they
concentrate on the interrelationship between Local Food on the one
hand and culture, economy, health and tourism promotion on the other
and always illustrate the importance of Local Food as a driving force
towards the achievement of sustainable development.
Contents
Local food and culture

- Cypriot cuisine as an
international style during the
middle ages
- Taste of tradition: a critical
examination of the relationship
Published 2003
between heritage, food and
Pages
341
tourism promotion in Scotland
Price
27
- Cyprus meze: transformations of
a local culinary practice in the
ISBN:
context of tourism
English 978-92-844-0627-2 Promoting the links between food
and heritage as a resource for
tourism: the integration of food and
Vol. I English
heritage through story telling
Vol. II Contains papers in
Local food and economy
English, French and Spanish
Local food production and tourism.
Import substitution potential for the
food sector in rural tourism: a case
study
Details
Quality
Wine and food tourism presentation

Local food and health
Traditional foods and health
Escherichia coli - a cause of
infections often affecting travellers
and which is of concern for the
tourism industry
Safe food: everyones responsibility
Local food and tourism promotion
Regional culinay heritage: a
european network for regional
foods
Local food in relation to tradition
and customs in tourist promotional
campaigns - a case for cyprus
Retailing heritage through food &
beverage: an exploratory study on
the role of f&b in promoting and
sustaining hotel food as an
attraction
Tourism Taxation
Financing
This study presents a comprehensive analysis of the effects of

taxation on the tourism industry and offers a series of
recommendations aimed at assisting governments in finding the right
tourism taxation structure. Building on and complementing previous
reports on this subject, it is the result of detailed research and the
input of six regional seminars held around the world. It provides an
analysis and discussion of tourism taxation concepts and issues, a
tourism taxation typology and examines future trends. The findings
and conclusions are illustrated with an analysis of 6 country case
studies and a further selection of other geographic examples.
Contents
Details
Main findings, conclusions and

recommendations
- Summary of conclusions and
Published 1998
recommendations
Pages
98
- The nature of tourism
Price
55
- Tourism taxation concepts
- Tourism taxation typology
ISBN:
- Tourism taxation trends and the
English 978-92-844-0248-9
way forward
28
French
Spanish

978-92-844-0276-2
978-92-844-0277-9
Review of earlier investigations,

geographic case studies and
details of UNWTO Seminars
- Review of previous and current
studies
- Country case studies
- Other case examples
- The UNWTO Seminars
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Pgina 29
MICE Outbound Tourism 2000

This report describes the so-called MICE trips taken by Europeans
during the year 2000. It not only takes the markets of origin and
destination regions for these MICE trips into consideration, but also
compares the different MICE tourism segments to all business and/or
outbound trips taken by Europeans. In conclusion, a synopsis of the
MICE market segment growth over the last five years is provided.
Market Volume in 2000

MICE Markets of Origin in 2000
- Number of MICE Trips per
Country of Origin
- Market Share of MICE Trips
- The Most Important Markets of
Origin by Different MICE
Segments
MICE Destination Countries in
2000
- Number of MICE Trips per
Destination Country
- The Most Important Destination
Countries by Different MICE
Segments
MICE Trend compared to Total

Outbound Growth
non-Europe
- Middle East
- Brazil
- China
- Canada
- United States
Details
Published
Pages
Price

2003
45
30
ISBN:
English
978-92-844-0626-5
Chinese Outbound Tourism

China's Outbound Tourism has gone through the process of travel to
Hong Kong and Macao, travel to the border regions and travel to
foreign countries, which officially started in 1990. Subsequently, travel
to foreign countries by private Chinese citizens has been growing
quickly. From 1998 to 2001, the number of outbound travellers has
experienced an annual increase of one million. The number reached
12.13 million in 2001. According to a forecast from the World Tourism
Organization, China will have 100 million outbound travellers and
become the fourth largest source of outbound travel in the world by
2020.
Market Research
Contents
Chinese Outbound Tourism
Contents
A General Survey of China
- Geography
- Population
- Economy
- Tourism
The Development of Chinas
Outbound Tourism
- The history of outbound tourism
- An analysis of the development
of outbound tourism
- The prospects of outbound
tourism
Outbound Tourism Policy
- Governmental bodies
- Chinese tourism policy
- Approved Destination Status
(ADS)
Profile of Chinese Outbound

Tourism
- Chinese outbound tourists
- The generating places of
outbound tourists
- Outbound destinations for China
Foreign National Tourism
Organisations in China
- Set-Up procedures
- Status of NTOs in China
Marketing on Chinese Outbound
Tourism
- The individuality of a small
market and the diversity of a big
market
- Travel products become more
diversified
Details
Published
Pages
Price

2003
160
30
ISBN:
English
978-92-844-0615-9
29
1/6/06
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Pgina 30
Tourism Market Trends (2005 Edition)

Tourism Market Trends is UNWTOs regular series of
reports with a comprehensive and timely analysis of
international tourism trends in the world and the various
regions, subregions and countries. The series examines
short- and medium-term tourism development and
analyzes statistical information on a set of indicators
including international tourist arrivals, international
tourism receipts, arrivals by region of origin, purpose of
visit and means of transport, volume of trips abroad,
international tourism expenditure, etc.
Market Research
The full series consists of one volume providing an

overview of the tourism trends in the world, World
Overview & Tourism Topics, and five regional volumes
highlighting the regional and subregional trends in each
UNWTO region and presenting for each country a digest
of statistical data as well as a qualitative evaluation of
the past year with respect to tourism products, access,
markets, marketing and promotion, tourism policy, etc.
Regional volumes of Tourism Markets Trends are
available for:
Details
Published 2006
Price
75 each
Set of the five regional reports
+ World Overview
290
ISBN:
Africa
English 978-92-844-1105-4
French 978-92-844-1106-1
Americas
English 978-92-844-1107-8
Spanish 978-92-844-1108-4
Asia
English 978-92-844-1109-2
Europe
English 978-92-844-1110-8
French 978-92-844-1111-5
Middle East
English 978-92-844-1112-2
30
Africa
Americas
Europe
Middle East
Contents
Main Features
Quantitative Analysis of Tourism Results
- Tourism Trends in the Region
- Inbound Tourism
- Outbound Tourism
- Tourism Trends by Subregion
Tourism Trends by Country, for all individual countries of the
region with the following data available:
- Country profile table with tourism and general indicators
- Qualitative account of tourism development and outlook
- Tables and graphs of international tourism by origin market
Each volume is complemented with an Annex and tables on
international tourist arrivals and international tourism receipts
for all countries and territories in the world
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Tourism Market Trends - World Overview & Tourism Topics (2005 Edition)
Data on the evolution of international tourism worldwide and the
accompanying aggregated data is presented in the volume World
Overview and Tourism Topics. The first part of the volume provides a
qualitative assessment of tourism development in the world and a
quantitative analysis of tourism results. The second part of this
volume is dedicated to a discussion of tourism topics of interest.
Contents
Main Features
Quantitative Analysis of Tourism
Results
- Inbound tourism: international
tourist arrivals and tourism
receipts, arrivals by means of
transport and purpose of visit
- Top tourism destinations and top
tourism spenders
- Regional highlights
- Origin and destination

- Past and future trends of
international tourism
Tourism Topics
The volume is complemented with
an Annex with tables on
international tourist arrivals and
international tourism receipts for all
countries and territories in the
world
Details
Published
Pages
Price

2006
208
75
ISBN:
English
French
Spanish

978-92-844-1113-9
978-92-844-1114-6
978-92-844-1115-3
Structures and Budgets of National Tourism Organizations (2004-2005)

Structures and Budgets of National Tourism Organizations (NTOs) is a
benchmarking reference tool on inbound tourism promotion. The report
compiles and analyses updated and comparable information on the
budgets that NTOs allocate for the promotion of inbound tourism as
well as their structure, functions and forms of operation in order to
illustrate different forms of NTO organization and possible action in the
area of inbound tourism promotion.
Market Research
The volume World Overview and Tourism Topics is completing the

regional volumes with a global perspective and worldwide aggregate
data. At the same time, it can be used as volume on its own by those
not interested in the regional perspective and individual countries
data included in the five regional volumes.
The first part of the report is focused on the NTOs structure and
functioning, including a benchmarking analysis. The second part
presents an overall view of NTO budgets for around 50 countries,
including data on overall and promotional budgets, funding sources,
budget allocation by source markets, products and promotional
instruments, among other areas. The report is complemented with
case studies from twelve countries covering a series of important
aspects of their NTOs structure and organization.
Contents
The integration of NTOs in the
national tourism structure and the
relationship between NTOs and
National Tourism Administrations
(NTAs)
The relationship of NTOs with
regional and local tourism boards
and with the private sector
NTOs legal status, mission
statements and objectives
Strategic and operational planning
NTOs staff and representations
abroad
NTOs budgets, including:

- Funding sources
- Promotional and operational
budgets
- Budget allocation criteria and
budget allocation by source
markets, products and
instruments
International destination marketing
by regional and local tourism
boards
Case studies - Twelve NTOs country
profiles
Details
Published
Pages
Price

2006
168
75
ISBN:
English
978-92-844-1148-1
31
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Worldwide Cruise Ship Activity

During the last decade, the cruise industry has been the tourism subsector with the highest growth rate. UNWTO prepared this report with
the aim of analyzing the influences of this sector more profoundly. It
examines the activities of sea cruises and pays special attention to
the US and Canadian markets as they reflect two thirds of the world
market share. Divided into eight chapters, the study analyses topics
such as the current demand for cruises, the specialties of the cruise
product, the financial aspects, sustainability of the marine
environment. It also offers a chapter on medium term macro-trends
and discussed the opportunities arising.
Contents
Market Research
Details
Published
Pages
Price

2003
216
40
ISBN:
English
French
Spanish

978-92-844-0610-4
978-92-844-0611-1
978-92-844-0604-3
A study of the demand: cruise

passengers
- Qualitative aspects: sociodemographic profile of cruise
passengers
- Specific examples of niche
markets
- Analysis of the supply and
demand relationship
A study of the supply: business
structure
- Main Cruise Line Associations
- Cruise classification
- Main Groups
The product: cruise packages
- Creating the itinerary
- Cruise package cost
- Main regions of operation and

destination
The interaction between the cruise
and its environment
- Financial implications of cruises on
their destination
- Effects on marine life:
sustainability
- Safety aspects for cruise
passengers
Medium-term trends
- Growth in European demand at
higher levels than in the US
- Entry into service of greater
tonnage vessels
- Cruise line horizontal business
consolidation.
Changes in Leisure Time

Leisure time is influenced by many variables, like hours of work, public
holidays, paid leave entitlements and retirement arrangements. These
factors vary widely between countries.
This study gives an overview of leisure and tourism trends in 18
important tourism-generating countries. It identifies institutional
agreements, which shape leisure time in each country. It also looks at
factors, which are now influencing how leisure time will develop in the
future and how consumer behavior and tourism are likely to be
affected. This publication is a valuable source to all those interested
in the major social and economic factors influencing leisure time and
tourism and essential to anyone responsible for strategic planning,
marketing and product development.
Contents
Details
Published
Pages
Price

1999
151
40
ISBN:
English
32
978-92-844-0316-5
Introduction, conclusions and

recommendations
Country summaries by region
Americas region (Brazil, Canada,
United States of America)
Asia Pacific region (Australia,
China, Japan, Korean Republic,
Malaysia, Singapore)
Europe, Africa and the Middle East
(Austria, France, Germany, Italy,
Netherlands, Sweden, Switzerland,
United Kingdom, South Africa)
Overview of trends and implications

for tourism
- Population, demography and
incomes
- Working time and leisure
background
- Overview of regulation of working
time and holidays
- Overview of findings on leisure
time
- Leisure time and tourism by
region
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City Tourism & Culture - The European Experience

The purpose of this study, as stated in the Invitation to Tender, is to
increase the knowledge on cultural city trips for the members of ETC
(the National Tourist Organizations in 33 European countries), for
individual European cities/tourist offices, and for the UNWTO
members.
Contents
Details
Congestion at Natural and Cultural

Sites
Quantitative Data About City
Tourism and Culture
Cultural City Tourism: A Growing
Market
The Marketing of City Tourism and
Culture
Cooperation and City Cultural
Tourism
Opportunities for City Cultural
Tourism
Published
Pages
Price

2005
136
30
ISBN:
English
French
Russian
Spanish

978-92-844-0779-8
978-92-844-0916-7
978-92-844-1151-1
978-92-844-0915-0
Evaluating NTO Marketing Activities
Market Research
The main objective of the study is to create a conceptual framework

with a structural approach that can be broadly used in practical
marketing, especially communication, and product development. In
addition to this, the study consists of an inventory and analysis of
available quantitative data on city tourism and culture and a qualitative
survey of the supply side.
Evaluating of the marketing activities of NTOs examines the ways in

which tourism destinations and NTOs evaluate the effectiveness of
their promotional activities. The study has taken into account the
extensive analysis of the research carried out on the subject. Based
on the results of a survey into current evaluation practices among
NTOs, the study compares different evaluation methodologies in terms
of best practices.
As a result, a guide for the evaluation of the marketing activities of
NTOs is developed setting out a number of practical steps.
Contents
Objectives of the study
Marketing Evaluation Theory
- Introduction
- Key issues
- Behavioural Measurement
- Communication Measurement
- Activity Measurement
- Discrete Activity Evaluation
- Conclusions
Analysis of current NTO marketing
evaluation
- Executive Summary
- Full Report Introduction
- Objectives
- Methodology
- Response Rates
- Evaluation Typologies
- Tourism Statistics
- Marketing Activities
- Marketing Budgets
- Evaluation Practices
- Performance Indicators
- Stakeholder Analysis
A practical guide to marketing
evaluation
- Appendix 1 - References and
bibliography
- Appendix 2 - Questionnaire to
NTOs
- Appendix 3 - Acknowledgements
Details
Published
Pages
Price

2003
172
45
ISBN:
English
French
Spanish

978-92-844-0636-4
978-92-844-0637-1
978-92-844-0638-8
33
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The Asia & Pacific Intra-regional Outbound

Intra-regional tourism within the Asia region is on the rise
and constitutes a good portion of the total visitors to the
region. Keeping in mind the above-mentioned trend, the
UNWTO presents a series of market studies of the AsiaPacific countries which are considered significant as
outbound markets for the Asia-Pacific region.
Market Research
These studies contain a general profile of each of the 7

markets as an outbound source for tourism, including such
features as their socio-economic environment in terms of
population, wealth, per capita income and propensity for
travel, and their relevant impact on traffic to Asia. These
studies also pay particular attention to each of the Asian
destinations for outbound traffic from each of the 7
generating markets, giving details of market intelligence on
the existing traffic and traffic patterns and future trends.
Finally, they provide guidelines and recommendations, based
on the above issues, for the Asian destinations.
These reports are a must for anyone interested in better
understanding the Asian/Pacific source markets.
These publications are available for:
Details
Published
Price

2006
75 each
Set of the 7 Regional

reports
410
ISBN:
Australia
English 978-92-844-1124-5
China
English 978-92-844-1128-3
Hong Ko n g
English 978-92-844-1127-6
India
English 978-92-844-1125-2
Japan
English 978-92-844-1129-0
Republic of Korea
English 978-92-844-1126-9
Thailand
English 978-92-844-1123-8
34
Australia
China
Hong Kong
India
Japan
Republic of Korea
Thailand
Contents
Introduction
Executive Summary
Overview of the outbound source market
- Structure of the travel trade in terms of tour operators, travel
agents, associations and institutional bodies
- Airline traffic
- Market segmentation and seasonality
Outbound traffic to Asia-Pacific destinations
- Existing traffic and traffic patterns
- Future trends
Recommendations
- Further improvements to the existing product to enhance its
value to the inbound destination
- Policies, strategies, and marketing programmes that the
destinations should adopt and implement so as to increase
traffic from the outbound countries
- Rectification of shortcomings in the incoming destination to
satisfy the outbound customers
- PR and Advertising campaigns to be adopted by the destinations
based on market intelligence
Appendices
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Outbound Tourism - Country Reports

For tourism product development and the promotion of destinations in
nowadays-competitive age it is necessary to achieve a clear profile of
the travel behavior and preferences of actual and potential clients.
This is the aim of these reports which provide a sound basis of
information on outbound tourism from the respective countries. They
focus on the characteristics of outbound travel, give significant
information on the generating markets and describe the target group
profiles.
Outbound Tourism reports are available for:
Australia (published October 2000, English)

Belgium (published April 2001, English)
Japan (published December 2000, English)
Results 2000 for Japan and the Republic of Korea
(published October 2001, English)
Republic of Korea (published May 2000, English)
Saudi Arabia (published July 2003, English)
Scandinavia (published May 2002, English)
Spain (published November 2001, English and Spanish)
Contents
International tourism overview
Characteristics of outbound travel
- Destination
- Purpose of visit
- Seasonal fluctuation
- Length of stay
- Seasonality
- Mode of transport
- Expenditure
Target group profile

- Gender
- Age
- Education
- Demographic features
Details
Pages
Price

approx. 30
30 each
ISBN:
Australia 978-92-844-0410-0
Belgium 978-92-844-0453-7
Japan 978-92-844-0411-7
Japan/
R. Korea 978-92-844-0480-3
R. Korea 978-92-844-0409-4
Saudi Arabia
978-92-844-0633-3
Arabic Electronic (PDF) only
978-92-844-0721-7
Scandinav i a
978-92-844-0527-5
Spain
978-92-844-0454-4
Spanish 978-92-844-0479-7
Market Research
These reports have become an essential and valuable tool for both
the public and private sector in destinations interested in or receiving
tourists from these markets as well as for the travel industry in these
generating countries.
Youth Outbound Travel of the Germans, the British

& the French
Outbound youth tourism (age 15 to 25) accounted for a large
percentage of all international trips in 2000, representing 17% of the
total. More and more young people are travelling abroad on holiday, to
visit friends, to study, as well as for business or other purposes. For
many of them, these trips are their first foray abroad and represent
quite an adventure. Over the past few years, many national agencies
have developed programmes to encourage young people to travel
abroad in order to awaken their interest in the heritage and culture of
other countries. In many cases, such travels provide an opportunity to
learn new languages. Outbound youth tourism has become another
mass-consumption product. In view of this development, UNWTO
prepared this study providing you with detailed information on the
Youth Outbound Travel of the Germans, the British and the French.
Contents
General Overview
Volume Youth Outbound Trips
- Type of Holiday
- Length of Stay
- Travel Spending
- Internet Utilization
Annex: Design Survey and Method

2000
- Date Base
- Method of Interviewing
- Sample Size
Details
Published
Pages
Price

2002
48
30
ISBN:
English
French
Spanish

978-92-844-0535-0
978-92-844-0598-5
978-92-844-0599-2
35
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Tourism Recovery
The different reports contain the information generated by the UNWTO
analysing world tourism after September 11th and various
presentations. All reports are available individually or as a complete
set.
The six reports:
Market Research
Details
Price
30 each
Set of the 6 reports
125
ISBN:
1) Repor t
English 978-92-844-0489-6
French 978-92-844-0492-6
Spanish 978-92-844-0493-3
2) Repor t
English 978-92-844-0522-0
French 978-92-844-0562-6
Spanish 978-92-844-0536-7
3) Repor t
English 978-92-844-0519-0
French 978-92-844-0524-4
Spanish 978-92-844-0533-6
4) Repor t
English 978-92-844-0596-1
French 978-92-844-0666-1
Spanish 978-92-844-0671-5
5) Repor t
English 978-92-844-0620-3
French 978-92-844-0656-2
Spanish 978-92-844-0655-5
6) Repor t
English 978-92-844-0681-4
Set
36
1) Tourism after 11th September 2001: Analysis, Remedial Actions

and Prospects (published in 2001 on the occasion of the first
meeting on 11 November 2001 of the Tourism Recovery
Committee - London, United Kingdom).
978-92-844-0629-6
2) The Impact of the September 11th Attacks on Tourism: The Light

at the End of the Tunnel (published in 2002 as the outcome of the
second full meeting of the Tourism Recovery Committee held on
15 March 2002 in Berlin, Germany).
3) Tourism Recovery Committee for the Mediterranean Region
(published in 2002. This report is the outcome of the first -20
January 2002, Madrid, Spain- and second -1 March 2002, Tunis,
Tunisia- meeting of the Tourism Recovery Committee for the
Mediterranean Region).
4) 2002: Climbing Towards Recovery? (published in 2002. This
report is the outcome of the third full meeting of the Tourism
Recovery Committee held on 12 November 2002 in London,
United Kingdom).
5) Tourism Recovery Committee (published in 2003. This report is
the outcome of the fourth meeting of the Tourism Recovery
Committee held on 7 March 2003 in Berlin, Germany).
6) Tourism Recovery Committee (published in 2003. This report is
the outcome of the fifth meeting of the Tourism Recovery
Committee held on 22 October 2003 in Beijing, China).
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The Impact of Rising Oil Prices on International Tourism
Contents
Statistical analysis of oil price
increases in nominal and real
terms
Oil price movements in current $
Oil price movements in constant $
Oil price movements in constant
Comparison with earlier oil shocks
The oil shock of 1974; 1979; 1990
Analysis of short-term effects
2000-2005
Phase I 2000-2003: moderate rise
in oil prices and slowed growth in
tourism flows
Phase II 2004: accelerated rise in
oil prices and strong recovery of
growth in world tourism
Phase III 2005: a new and

apparently lasting oil shock,
increased air fares and uncertainties about future tourism flows
Evaluation of the impact on air
transport
Hedging strategies and the
introduction of oil surcharges
The large US air carriers: from bad
to worse
The impact on independent air
carriers in the developing countries
Continued, possibly more fragile
growth for low-cost airlines
Analysis of possible medium-term
scenarios
Details
Published
Pages
Price

2006
44
30
ISBN:
English
French
Spanish
Arabic

978-92-844-1052-1
978-92-844-0929-7
978-92-844-1053-8
978-92-844-1120-7
Market Research
Oil prices reached historic levels in 2005 and forecasts underline this
upward trend. In view of this, questions have been raised about the
current and future effects of very high oil prices on international
tourism and on one of its major components, air transport. The
purpose of this study is to analyze the observed or possible impact of
the recent rise in oil prices on international tourism. Therefore, the
study focuses in particular on: Statistical analysis of oil price
increases in nominal and real terms; Comparisons with earlier oil
shocks in 1974, 1979 and 1990; Analysis of the short-term effect of
rising oil prices since 2002; Evaluation of the impact on air transport;
Analysis of medium-term scenarios, by region, in terms of positive,
negative, or neutral impact and The development of proposals and
recommendations.
Inbound Tourism to the Middle East and North Africa

The objectives of this report were the analysis of characteristics,
behaviors and motivations of potential and current tourists to the
Middle East and North African countries. It was prepared on basis of
an extensive desk research which was combined in the second phase
with a travel trade survey, among them over 30 tour operators and
hotel managers and a visitor survey of potential and actual visitors of
the region. Among the issue tackled are: Attitudes towards travel,
leisure and holidays; type of holidays; key motivations, typical activities
and perceived barriers to visit the region.
Contents
Introductory remarks
Tourism in the Middle East & North
Africa region
- Reasons for travel to the MENA
region
- Trends in tourism to the MENA
region
- Preliminary results 2001
- Short-term prospects
Visitor profiles overview
- The surveys of current and
potential visitors
- Current visitor characteristics and
habits
- Potential visitor characteristics

and habits
Visitor profiles by country: Egypt,
Tunisia, Morocco, Algeria, Libya,
Saudi Arabia, United Arab Emirates,
Kuwait, Oman, Qatar, Bahrain,
Jordan, Syria, Lebanon, Palestine,
Published
Yemen, Iran
Pages
Annex
Price
Questionnaire
Details

2003
127
30
ISBN:
English
978-92-844-0624--1
37
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Sport & Tourism

Sport and Tourism are two driving forces for the promotion and
sustainable economic development of tourism destinations. To better
understand the links between tourism and sport and to increase the
awareness of the benefits of their joint contributions, UNWTO and the
International Olympic Committee (IOC) jointly organized the First World
Conference on Sport and Tourism in Barcelona on 22-23 February
2001. This publication contains the studies prepared for the
Conference as well as the speeches delivered there.
Contents
Market Research
Details
Published
Pages
Price

2002
169
55
ISBN:
English
French
Spanish

Executive summary
Main results of the conference
Presentations
- Sport and tourism to stimulate
development
- Economic impact of the Olympic
Games on tourism
- Infrastructure for sport and
tourism
- Sport as part of leisure tourism
- Tourism, sport and culture
- Tourism, sport and the

environment
- Tourism, sport and human
resources
- Impact of sport events on
tourism image
Special study on sport and tourism
Special study on sport activities of
selected source markets
978-92-844-0468-1
978-92-844-0469-8
978-92-844-0470-4
Sport & Tourism - Introductory Report

Sport and Tourism have a major socio-economic impact, appreciated
in most civilian societies and increasingly recognized by governments.
This is one of the many conclusions of this report which was prepared
for the First World Conference on Sport and Tourism jointly organized
by the International Olympic Committee (IOC) and UNWTO.
After developing a theoretical framework for the system of Sport and
Tourism and analysing the future trends of sport and sports tourism
this report looks at the different socio-economic impacts of sport and
tourism and how they can be managed best.
Contents
Challenges
- Areas to be covered: joint
analysis of the challenges which
both sport and tourism face at
the dawn of a new millennium
- The system of sport and tourism:
defining similarities and
Published 2002
analysing differences
- The future of sport and of sports
Pages
64
tourism: major demand-side
Price
30
trends
Socio-economic impacts
ISBN:
- Sport and tourism in modern
English 978-92-844-0417-9
societies: recognising the
French 978-92-844-0419-3
importance of both these
phenomena for the development
Spanish 978-92-844-0418-6
of individuals and communities
Details
38
- The economic significance of

tourism and sport: discovering
the impact on households, the
economy and the state
- Mega events in sports and
tourism: creating opportunities
for sustainable development
Managing Change
- Externalities: defining the publicprivate partnership
- The innovation creation
mechanisms: guaranteeing
continuous development
- Marketing management: making
use of the synergies between
sport and tourism
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Sport Activities during the Outbound Holidays of the Germans, the Dutch
& the French
The World Tourism Organization and the International Olympic

Committee (IOC) prepared this study on the level and characteristics
of the sport activities engaged in during holidays abroad. Germany, the
Netherlands and France were chosen for this study. These countries
ranked among the leaders in terms of international tourism
expenditure in 1999. Even though this study does not cover all the
major generating markets, we are sure that it gives a clear picture of
the importance of sport activities in tourism and it makes many
suggestions.
Contents
Country Profiles (Germany,
Netherlands, France)
Significance of Sport during
German Outbound Holiday Travel
Sport-Oriented Outbound
Holidays of the Germans
- Summer Sport Holiday
- Winter Sport Holiday
- Mountain Holiday
- Length of Trip
- Spending
- Travel Season
- Target Group Profile
- Destination Countries
- Types of Less Sport-Oriented

Outbound Holidays
- Sun & Beach Holiday
- Recreational Sport Holiday in the
Countryside
- Health-Oriented Sport Holiday
Travel Characteristics of the Less
Sport-Oriented Outbound Holidays
- Length of Trip
- Spending
- Travel Season
- Target Group Profile
- Destination Countries
Details
Published
Pages
Price

2002
106
30
ISBN:
English
French
Spanish

978-92-844-0413-1
978-92-844-0420-9
978-92-844-0414-8
Market Research
Sport has long been considered an important factor in the tourism

industry. A number of international sport events have borne this out.
In addition to these organised mega-events, sport activities are sought
by substantial number of international travellers.
Sport Tourism in Latin America

Tourism and sport are key cultural elements of today's world and have
significant impact on modern society and international tourism. With
this in mind, the UNWTO has carried out a new study aimed at
providing a more complete analysis of the role that sports tourism and
sports in general among the products offered in Latin America by
European tour operators and tourism websites.
Contents
Current situation and conclusions
Analysis of the catalogues
Characteristics of the sports
products offered in the catalogues
Sports product characteristics, by
generating country (France,
Germany, Italy, Spain, United
Kingdom)
Sports products offered, by
destination
Quantitative analysis
Qualitative elements (Brazil, Costa

Rica, Cuba, Dominican Republic,
Jamaica, Mexico, Venezuela)
Analysis of the websites
Current situation
Characteristics of the websites
studied (Argentina, Chile, Mexico,
Peru, Spain, Venezuela)
Details
Published
Pages
Price

2003
101
30
ISBN:
English
Spanish

978-92-844-0634-0
978-92-844-0635-7
39
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Tourism in the Age of Alliances, Mergers and Acquisitions

In todays globalized market, the phenomenon of consolidation is
illustrated in the increasing tendency of players to use mergers,
acquisitions and alliances to better position themselves in the global
marketplace and respond to economic, technological and regulatory
demands. The resulting structural changes in the tourism and travel
industry are forcing tourism-based businesses to alter their practices
and encouraging the emergence of non-traditional players.
By examining the effects of consolidation and current worldwide
trends in the airline industry, distribution network and hotel industry,
Tourism in the Age of Alliances, Mergers and Acquisitions provides an
overview of what we can expect in the next few years, both in these
sectors and for tourism destinations.
Market Research
This document invites all tourismbased businesses, particularly

destinations, to seize the opportunities and minimize the risks of the
consolidation phenomenon.
Details
Published
Pages
Price

2002
135
80
ISBN:
English
French
Russian
Spanish

978-92-844-0514-5
978-92-844-0491-9
978-92-844-0618-0
978-92-844-0523-7
Contents
Introductory remarks relating to the
events of September 11, 2001
An overview of the consolidation
phenomenon and analysis of the
three sectors
- Tourism and the trend towards
consolidation
The effects of consolidation
- Impacts of alliances in the airline
industry
- Impacts of associations in the

distribution network
- Impacts of consolidation in the
hotel industry
Opportunities presented by
consolidation
- Choices and strategies for
destinations
- Decisional model for destinations
General Guidelines for Using Data on International Air-Passenger Traffic

for Tourism Analysis
IATA and the UNWTO have worked together to compile this report in
order to help explain to a technical audience how useful information
generated by international air passenger traffic can be for the purpose
of analysing tourism. This type of data can be used to complement
passenger arrival numbers with basic characteristics such as country
of residence, visitor typology, purpose of trip, main form of
accommodation used and main destination. In addition, this
information can be used to help gauge the size and behaviour of the
main tourist-generating markets. This information is derived from
administrative controls and the maintenance of comprehensive
records of flight arrivals and departures.
Contents
Foreword
Introduction
Using administrative records for
statistical purposes
Published 2002
How to select the corresponding
Pages
74
statistical sample
Price
20
The need to complete
administrative records with ad hoc
ISBN:
statistical operations
English 978-92-844-0546-6 Using air-traffic data for market
research
Details
40
The predictive nature of slot

information
Using IATA and UNWTO statistical
information: a practical approach
Glossary of terms
Relevant IATA and UNWTO
publications
List of airports / airport authorities
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Evaluating and Improving Websites - The Destination Web Watch

In recent years, investment by Destination Management Organizations
(DMOs) in websites has increased substantially. Online marketing
activities make up an important part of the operational programs of
many DMOs, local, regional and national. The International Federation
for IT and Travel & Tourism (IFITT), and the World Tourism Organization
(UNWTO) have agreed to jointly establish a scheme to help DMOs
evaluate and benchmark the quality and effectiveness of their web
activities and their return on investment. This report is an introduction
to the scheme, which is called the UNWTO/IFITT Destination Web
Watch.
Contents
Online Surveys
Web Analytics Tracking and
Tracing User Behaviour
Online Experiments
Laboratory Testing
Destination Web Watch Audit
Destination Web Watch Evaluation
Destination Web Watch Newsletter
Audit
Destination Web Watch Online
Surveys
Destination Web Watch Laboratory
Testing
Research, Analysis and Action
Plans
Destination Web Watch Site
Recommended Action for DMOs
Details
Published
Pages
Price

2005
56
47
ISBN:
English
French
Spanish

978-92-844-0917-4
978-92-844-0918-1
978-92-844-0919-8
E-Business for Tourism
Marketing
Defining Success - Quality Criteria

and Critical Success Factors for
Destination Websites
Important Quality Criteria and
Critical Success Factors
Accessibility & Readability
Identity & Trust
Customization and Interactivity
Navigation
Findability and Search Engine
Optimisation (SEO)
Technical Performance
Successful Service Concept
Evaluating Success Methods of
Analysis and Evaluation
Best Practice-Based Evaluations
and Measurements
The report was prepared as guidance for those who are prepared to
embrace the E-Business. After explaining the concepts of E-Business
and Customer Relationship Management, it provides an overview of
the changing value chains and the evolving role of DMOs. It continues
with practical guidelines (on a step-by-step basis and always
illustrated with case studies and examples) on how DMOs should
respond to the challenges by developing E-Business systems and
more specifically, how to go about developing Web sites for
consumers, intermediaries, travel media and tourism businesses.
Furthermore, the report is focussing on E-Business for tourism
suppliers, particularly Small and Medium Sized Enterprises (SMEs).
For all main sectors of the tourism industry it helps developing your EBusiness strategy, gives an overview of the relevant E-Business
applications and services, offers a step-by-step guide for the
implementation and points out the critical success factors always
accompanied with detailed case studies.
Contents
Setting the Scene
- The Internet and tourism a
powerful combination.
- The principles of Customer
Relationship Management (CRM)
E-Business for Destination
Management Organisations
E-Business for DMOs - Principles
and Concepts
Implementing a DMS as the

infrastructure for e-business
- DMS Critical Success Factors
- DMS Case Studies
Consumer Web sites
- Step by step guide to
development
Networks for the tourism industry
E-Business for Tourism SMEs
Details
Published
Pages
Price

2001
282
75
ISBN:
English
French
Russian
Spanish

978-92-844-0459-9
978-92-844-0506-0
978-92-844-0542-8
978-92-844-0497-1
41
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Marketing Tourism Destinations Online

It has become impossible to think about the promotion and distribution
of tourism products without considering the new information
distribution technologies, particularly the Internet.
With this in mind, the World Tourism Organization Business Council
prepared this report that aims at providing tourism industry
professionals, both from the public and private sectors, with a practical
guide of the new information and promotion technologies available
today.
Starting with the core tourism product the destination, the study
analyses the influence of the Internet on the chain of tourism supply.
It focuses on the tremendous changes in consumers expectations for
the major tourism generating countries caused by the Internet. It
explores the activities of new entrants into the travel and tourism
industry and describes who they are and why they have entered the
market.
Details
Marketing
Published
Pages
Price

1999
168
35
ISBN:
English
French
Russian
Spanish

978-92-844-0328-8
978-92-844-0335-6
978-92-844-0379-0
978-92-844-0332-5
Special attention is paid to Destination Marketing Organization Web

Sites, their key features and best practices. To provide an overview of
the state-of-the-art, 25 Web Sites were evaluated and 6 detailed case
studies were undertaken.
Contents
Online Travel Distribution - a
historical review
The dawn of the information age
Travel and Tourism - online and onsale
DMO technology case studies
Stepping into the information age

Technical glossary
Appendix 1: Analysis of 25 "best
practice" Web sites
Appendix 2: Indicative costs to
participate online
Data Collection & Analysis for Tourism Management, Marketing & Planning
This publication is a tool to help achieve WTO's important long-term
goal of developing reliable tourism statistics. It explains the
differences between the major data collection methodologies and
provides skeleton tables for data presentation. It also guides the user,
who is seeking any given data item, to find the most suitable method
to collect statistics and present them on the most appropriate
manner.
This guide serves as an excellent resource for anyone interested in
collecting, managing and analyzing tourism data.
Details
Published
Pages
Price
ISBN:
English
42
Contents
Introduction
Framework of data required
Data collection methodologies

Data analysis tables

Data collection and analysis
planners
Forecasting
978-92-844-0377-6 Data published
Case studies
2000
150
35
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Yearbook of Tourism Statistics

The 2006 edition of the Yearbook of Tourism Statistics provides for
206 countries and territories data on total arrivals and overnight stays
associated to inbound tourism with breakdown by country of origin for
the period 2000-2004.
The titles of the tables are in English only. Notes are given in English,
French and Spanish. Names of countries, regions and sub-regions as
well as the classification included on the tables are in English only.
Countries are classified in accordance with English alphabetical order.
Contents
Arrivals
A.Border statistics
- Table 1. Arrivals of non-resident
tourists at national borders
visitors at national borders
B.Statistics on accommodation
establishments
tourists in hotels and similar
establishments
tourists in all types of
accommodation establishments.
Overnight stays
- Table 5. Overnight stays of nonresident tourists in hotels and
similar establishments
- Table 6. Overnight stays of nonresident tourists in all types of
accommodation establishments.
Details
Published 2006
Pages
919
Price
175
Trilingual (English, French,
Spanish)
ISBN:
978-92-844-1054-5
Compendium of Tourism Statistics
General Publications on Statistics
The Compendium is designed to provide a condensed and quickreference guide on the major tourism statistical indicators in each
country. The 2006 edition provides statistical information on tourism
in 209 countries and territories around the world for the period 20002004.
It is edited in English only, with countries classified according to
English alphabetical order. For easy reference in Arabic, French,
German, Russian and Spanish, the text of the basic indicators and the
basic references has been printed in a separate pasteboard.
Contents
Inbound tourism
Domestic tourism
Outbound tourism
Tourism industries
Related indicators
Details
Published 2006
Pages
325
Price
60
Multilingual (English, French,
Russian, Spanish, Arabic,
German)
ISBN:
978-92-844-1057-6
43
1/6/06
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General Publications on Statistics
UNWTO World Tourism Barometer

The UNWTO World Tourism Barometer is a new UNWTO service
published with the aim of monitoring the short-term evolution of
tourism in order to provide the tourism sector with adequate and
timely information.
The UNWTO World Tourism Barometer is scheduled to be published
three times a year (January, June and October). At the outset it
contains three permanent elements: an overview of short-term
tourism data from destination countries and air transport; the UNWTO
Panel of Tourism Experts with a retrospective and prospective
evaluation of tourism performance; and selected economic data
relevant for tourism. The objective for future editions of the UNWTO
World Tourism Barometer will be to extend the content and improve
coverage gradually over time.
Details
Published 3 issues per year
Pages
approx. 32
Price yearly subscription:
Electronic (PDF) only
60
Electronic + printed version
90
Contents
Short-term Tourism Data
UNWTO Panel of Tourism Experts
The Economic Environment
ISSN:
English
French
Spanish

1728-9246
1728-9262
1728-9254
Statistical Data in Excel Format (CD-ROM)

This CD is the ultimate tool for tourism research as it provides the
most current data for more than 213 countries and territories around
the world. By combining our different sources of tourism data, we
enable users for the first time to carry out complex market analysis in
an efficient and accurate way.
Includes: data on arrivals/nights of tourists and visitors; basic
indicators related to tourism activities
The CD-ROM provides all statistical data in separate Excel files (one
per country) and is produced once it has been ordered so as to
include the latest data!
To request a data sample and more detailed information, contact us
at: WTOelibrary@world-tourism.org
Contents
Arrivals at frontiers of
tourists/visitors from abroad
Arrivals of tourists from abroad in
hotels and similar establishments
Arrivals of tourists from abroad in
Published On demand
all accommodation establishments
Price
500
Nights of tourists from abroad in
hotels and similar establishments
Nights of tourists from abroad in all
ISBN:
accommodation establishments
English 978-92-844-0722-4
International inbound tourism
Details
44
Arrivals by region
Arrivals by mode of transport
Arrivals by purpose of visit
Overnight stays and length of stay
Tourism expenditure in the country
of reference
Domestic tourism
Overnight stays
Outbound tourism
Tourism activities
Economic Aggregates
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Tourism: 2020 Vision

These newly released reports continue UNWTOs
programme in the field of forecast studies. The series
is comprised of six regional volumes (Africa,
Americas, East Asia and the Pacific, Europe, Middle
East and South Asia). Each volume is divided into
three parts.
Part one examines the development of tourism in
Europe in the first half of the 1990s, analyzing
especially the key factors which determined Europes
prospects.
Tourism Forecasts
The second part deals with the various determinants

governing the forecast to the year 2020, while the
third part presents the forecasts themselves taking
as well into account the different sub-regions.
This report is a must have for anyone interested in
the future developments of inbound tourism to and
outbound tourism from the respective region.
Tourism: 2020 Vision are available for:
Africa
Americas
East Asia & Pacific
Europe
Middle East
South Asia
Details
Published
Price
Contents
Introduction
Executive summary
Changes, performance and trends in 1990 - 1995
- Determinants and influences
- Analysis of flows
Factors, strategies, plans and trends
- Survey of NTAs
- Factors determining prospects
- Destination strategies
Forecasts to 2020
- Forecasts of inbound tourism worldwide
- Forecasts of inbound tourism
- Forecasts of outbound tourism
- Mediterranean forecasts
- Balkan forecasts
- Origin and destination country forecasts
Appendices

2001
75 each

reports
385
reports + Global
Forecast 425
ISBN:
Africa
English 978-92-844-0392-9
French 978-92-844-0473-5
Americas
English 978-92-844-0393-6
Spanish 978-92-844-0450-6
E a s t A s i a & Pa c i f i c
English 978-92-844-0387-5
Europe
English 978-92-844-0380-6
French 978-92-844-0416-2
Middle East
English 978-92-844-0394-3
South Asia
English 978-92-844-0395-0
45
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Tourism 2020 Vision - Global Forecast and Profile of Market Segments
Tourism Forecasts
System of Tourism Statistics
46
Tourism: 2020 Vision - Global Forecast and Profiles of Market Segments

completes the series of reports produced in UNWTOs Tourism vision
2020 programme of research and forecasts on tourism trends and
impacts. Divided into 4 chapters, the report first examines the
development of tourism in the world in the 1990s and the global
tourism prospects for this period to the year 2020. It also assesses
the tourism policy and strategy implication of a number of tourism
Mega trends. The second chapter summarizes the quantitative
forecasts by region. The third chapter deals with the key
developmental and marketing factors governing the forecasts for the
period to 2020. Finally, the forth chapter analyses the ten most
dynamic market segments during the next decades.
Contents
Global tourism prospects
- The world of tourism in 2020
- NTA survey
- Major determinants and
Published 2001
influences
- Tourism Megatrends
Pages
139
Forecasts
to regional trends
Price
75
- UNWTO regions
- Special country groupings
ISBN:
Key developmental factors
English 978-92-844-0466-7
- Destination developments
French 978-92-844-0475-9
- Private sector structure,
strategies
Spanish 978-92-844-0476-6
and practices
- Marketing factors
Details
Profiles of market segments

- Sun and beach tourism
- Sports tourism
- Adventure tourism
- Nature-based tourism
- Cultural tourism
- Urban tourism
- Cruises
- Theme parks
- Meetings and conferences
Appendices
Recommendations on Tourism Statistics

Adopted by the United Nations Statistical Commission, these
recommendations assist governments and businesses involved in
tourism in preparing appropriate policies and programmes. The
recommendations help to establish clear standards for measuring
tourism. Includes the Standard International Classification of Tourism
Activities (SICTA). A copublication with the United Nations.
Contents
Details
Published
Pages
Price

1994
77
27
ISBN:
English
French
Russian
Spanish
Arabic
Chinese

978-92-116-1362-0
978-92-126-1142-0
978-92-140-0005-1
978-92-136-1166-0
978-92-160-0001-1
978-92-150-0000-5
Part one: Recommendations on

tourism statistics
- Development and needs of
tourism statistics
- Concepts and forms of tourism
- Basic tourism units
- Classifications of tourism
demand
- Classification of tourism supply
- Statistics on tourism expenditure
- Further work to be carried out by
the UNWTO in cooperation with
other organizations
Part two: Standard international

classification of tourism activities
- Introduction
- Statistical units
- Guide to the table
- Explanatory notes for standard
industrial codes for tourism
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Concepts, Definitions and Classifications for Tourism Statistics: Technical

The Tourism Satellite Accounts Project reached a milestone with the
adoption of its Recommended Methodological Framework by the
United Nations Statistical Commission in March 2000. The aim of this
publication is to reflect about the main steps which have led to this
historical achievEstablishes the vocabulary and grammar of a
common language for tourism statistics by presenting a framework of
interrelated concepts, definitions and classifications. In Chapter 2 the
actual terms, definitions and classifications are presented, with
reference to detailed discussions of them later in the manual. In
Chapter 3, the main concepts and definitions with respect to tourism
are presented and discussed. Special attention is given to the
concepts of international tourism, domestic tourism and same-day
visits. Finally, Chapter 4 starts with a brief inventory of the key
characteristics of tourism. Variables and classifications are presented
and explained against this background.ement as well as to outline the
steps still to go.
Contents
Introduction
Definitions and classifications
glossary
General concepts and definitions
Classifications for tourism
statistics
Details
Published
Pages
Price

1995
126
27
ISBN:
English
French
Russian
Spanish

978-92-844-0103-1
978-92-844-0188-8
978-92-844-0189-5
978-92-844-0240-3
Manual No. 1
Collection of Tourism Expenditure Statistics: Technical Manual No. 2

Provides technical guidance on methods for collecting data on tourism
expenditures (for domestic and international tourism) including
techniques for data compilation, analysis and presentation. The
manual includes two introductory chapters on concepts, definitions
and classifications of tourism expenditure and a description of the use
of this data for tourism policy and economic analysis.
Contents
Introduction
Scope of expenditure statistics
Expenditure statistics issues
Collection methodologies for
tourism expenditures
Details
Published
Pages
Price

1995
104
27
ISBN:
English
French
Russian
Spanish

978-92-844-0106-2
978-92-844-0190-1
978-92-844-0191-8
978-92-844-0241-0
47
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Collection of Domestic Tourism Statistics: Technical Manual No. 3
This manual provides a set of guidelines to establish statistical

programmes in countries. The conceptual framework and
methodological guidelines included in the manual are consistent with
the concepts and definitions followed in other areas of economic
statistics and are intended to be simple, specific and flexible enough
for adoption by all countries, particularly developing countries.
Details
Published
Pages
Price

1995
125
27
Contents
Introduction
Domestic tourism and its
measurement needs
Concepts, definitions and
classifications
Measurement of volume and
ISBN:
English
French
Russian
Spanish

distribution of domestic
978-92-844-0105-5
tourism
978-92-844-0158-1
978-92-844-0192-5 Tourism establishment surveys
978-92-844-0242-7 Household surveys
Collection and Compilation of Tourism Statistics: Technical Manual No. 4

Assists National Tourism Administrations, national statistical
organizations and private sector organizations in measuring tourism.
Chapters cover inbound and outbound tourism demand, domestic
tourism demand, the supply side of tourism (tourism product) and the
economic benefits of tourism. Includes a glossary and a bibliography
of reference works.
Contents
Details
Published
Pages
Price

1995
149
27
ISBN:
English
French
Russian
Spanish
48

978-92-844-0104-8
978-92-844-0159-8
978-92-844-0193-2
978-92-844-0243-4
Issues for tourism research

Measuring inbound international
tourism
Measuring outbound international
tourism
Measuring domestic tourism
Describing tourism supply
Measuring the economic benefits
of tourism
Measuring the costs of tourism
Estimating net economic benefits
of tourism
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The purpose of this research was to examine various experiences

relative to statistical operations used to estimate visitor expenditure
associated with inbound tourism. In some of the cases which were
analysed, estimating expenditure is the main aim of these operations;
in others, this estimation is just one of the uses of a questionnaire
basically designed for other purposes.
Under the coordination of UNWTO the following countries participated
in the preparation of this report: Canada, Spain, Sweden, Finland
France, Italy, Mexico and the United States of America.
Contents
General background
- Comparative analysis of
questionnaires and
methodologies
Comparative analysis of
questionnaires
- Transmission of questionnaires
and their homogenisation
- Presentation of results
Comparative analysis of
methodologies
- Presentation (Instituto de
Estudios Tursticos)
- Design of a Manual to collect
information on the
methodological aspects
- Presentation of results
UNWTO proposal of a survey in

order to estimate visitor
expenditure associsted to inbound
tourism
- General guidelines for its
implementation
Methodological framework
- The ARCE method of comparing
statistical operations
Annexes
- Manual used to request the
methodological references
- General framework of reference
- Basic references on visitor
consumption and its components
(visitor expenditure and others)
Details
Published
Pages
Price

2003
239
33
ISBN:
English
978-92-844-0617-3
Tourism Satellite Account - Recommended Methodological Framework

Aiming at preparing a sound basis for the international assessment of
the economic impact of tourism, the World Tourism Organization
prepared in collaboration with the Statistical Office of the European
Communities and the Organization for Economic Cooperation and
Development this Recommended Methodological Framework, adopted
by United Nations Statistical Commission in 2000.
The Tourism Satellite Account Project
Measuring Visitor Expenditure for Inbound Tourism
The publication describes in a comprehensive and practical manner a

set of recommendations for countries, wishing to implement the
Tourism Satellite Accounts. It includes the basic system of
classifications, general guidelines, definitions, tables and aggregates
linked to the standard tables of the United Nations System of National
Accounts.
Contents
Introduction
- System of tourism statistics and
tourism satellite account:
overview
- Historical background
- Content and structure of the
Tourism Satellite Account:
Recommended Methodological
Framework
The demand perspective: concepts
and definitions
- Visitors
- Visitor consumption
- Tourism collective consumption

- Tourism gross fixed capital
formation
The supply perspective: concepts
and definitions
- Tourism-specific products
- Tourism-specific activities
- Tourism industries
Tables, accounts and aggregates
- Tables
Figures
Annexes
Bibliography
Details
Published
Pages
Price

2001
138
27
ISBN:
English
French
Russian
Spanish
Arabic
Chinese

978-92-844-0437-7
978-92-844-0445-2
978-92-844-0447-6
978-92-844-0446-9
978-92-844-0448-3
978-92-844-0449-0
49
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Measuring Total Tourism Demand: General Guidelines Vol. 1
The General Guidelines for Developing the Tourism Satellite Account

(TSA) (Volume 1 and 2) are designed for those countries interested in
implementing a TSA. They provide basic information on concepts,
definitions, classifications and possible sources of information to be
used. The Guidelines also explain how the proposed tables should be
elaborated thus ensuring that harmonization and comparability of
tourism results can be reached at the international level.
Volume 1 focuses on tourism aspects from the demand perspective and contains two
documents:
(1) Measuring Visitor Final Consumption Expenditure in Cash covers the estimate of the
most important component of visitor consumption: the value of the products
purchased by visitors out of their own cash income while traveling on trips away from
home and expenditure engaged before and after the trip and related to it. This
document provides guidance for the completion of TSA tables 1, 2 and 3.
Details
Published
Pages
Price
ISBN:
English
French
Spanish

2000
118
27
(2) Measuring Tourism Demand, studies first of all the remaining components of visitor
consumption, mainly, expenditure in kind. Secondly, it intends to guide countries in
the determination and compilation of the other components of total tourism demand:
tourism collective consumption and tourism gross fixed capital formation. This
document provides guidance for the completion of TSA tables 4, 8 and 9.
Contents
Technical Document No. 1

- Visitor consumption
- Main categories of visitor on-trip
expenditure
978-92-844-0388-2
- Expenditure estimation methods
- Placing visitor expenditure data in
978-92-844-0396-7
the appropriate TSA tables
978-92-844-0397-4

- Some definitions from the TSA: a
conceptual approach to tourism
demand
- Topics presented and discussed
- From theory to practice: how to
approach the measurement of
total tourism demand
Measuring Tourism Supply: General Guidelines Vol. 2

Volume 2 focuses on goods and services which are relevant to the
analysis of visitor consumption and, specifically, to tourism
characteristic activities that produce such goods and services. This
volume takes into consideration all subjects related to visitor
consumption on the supply perspective and contains two documents:
(1) Measuring the Supply of Tourism Goods and Services, gives valuable information on
the development of statistics about tourism supply and offers guidance for the
completion of TSA tables 5, 7 and 10.
(2) Measuring Tourism Gross Domestic Products, provides a full set of reliable
indicators of the economic importance of tourism in a country, while considering as
well the aspect of international comparability. The document also discusses practical
problems and requirements to develop such indicators and serves as reference for
the completion of TSA table 6.
Contents
Details

- Supply statistics programme
goals and justifications
Published 2000
- Overview of tourism from the
Pages
123
supply side
Price
27
- National tourism economic
activities information
ISBN:
requirements
English 978-92-844-0383-7
- Data collection programme
content
French 978-92-844-0398-1
- Completing the TSA supply-based
Spanish 978-92-844-0400-1
tables
50
- Meeting tourism supply

information needs
- Assembling a master tourism
establishments registry
- Evaluating alternative data
collection methods
- Basic concepts of measurement
- The analytical framework
- Impact analysis
- Summary and conclusions
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Tourism Satellite Account as an Ongoing Process: Past, Present and

Future Developments
The Tourism Satellite Accounts Project reached a milestone with the
adoption of its Recommended Methodological Framework by the
United Nations Statistical Commission in March 2000. The aim of this
publication is to reflect about the main steps which have led to this
historical achievement as well as to outline the steps still to go.
Contents
Introduction
Definitions and classifications of
tourism
Tourism statistics in retrospect
The road ahead
The role of international and
research bodies
Each countrys path to the TSA
TSA feasibility study
Future developments
Annexes
The Tourism Satellite Account:
presentation of accounting tables
and of the first estimation of
domestic tourism expenditure
(France, 1979)
Determination of the importance of

tourism as an economic activity
within the framework of the national
accounting system (UNWTO, 1983)
A proposal for a Satellite Account
and Information System for Tourism
(Canada, 1991)
The TSA as a strategic project for
UNWTO (UNWTO, 2000)
TSA development: current situation
Published
(UNWTO, 2001)
Tourism Satellite Account (TSA): The Pages
Conceptual Framework (UNWTO,
Price
1999)
Details

2001
256
33
ISBN:
English
French
Spanish

978-92-844-0424-7
978-92-844-0443-8
978-92-844-0442-1
Enzo Paci Papers on Measuring the Economic Significance of Tourism

Vol. I, II, III, IV and V
This series has been designed to serve as a platform for familiarizing
statisticians and economic analysts interested in tourism with
UNWTOs Tourism Satellite Account Project. In more than 200 pages
UNWTO provides on an annual basis useful and actual information. In
particular guidelines drawn up by the World Tourism Organization for
the development of national Systems of Tourism Statistics (STSs) and
of the Tourism satellite Account (TSA); activities carried out by the
various Working Groups of UNWTOs Committee on Statistics during
the year; It includes in addition some especially noteworthy articles
published mostly outside mainstream journals.
Contents
System of Tourism Statistics (STS)
- Household Budget Surveys as a
means of measuring visitor
expenditure
- Estimating Domestic Tourism
Expenditure in Developing
Economies. lessons from India
- Measuring international visitors
expenditure in Australias regions
Tourism Satellite Account (TSA)
Project
- U.S. Travel and Tourism Satellite
Accounts for 1996 and 1997
- Macroeconomic indicators for the

measurement of tourism: a
UNWTO Proposal
Tourism Satellite Account (TSA)
related analysis
- A regional extension of the TSA
- Tourism analysis and TSA
UNWTO Department of Statistics
and Economic Measurement of
Tourism
- Seminars and Workshops on
Tourism Statistics and TSA
development
- Statistical Assessment and
perspectives
Details
Price
33 each
Set of five reports
125
ISBN:
English
Vol. I
978-92-844-0423-0
Vol. II 978-92-844-0539-8
Vol. III 978-92-844-0642-5
Vol. IV 978-92-844-0729-3
Vol. V 978-92-844-1121-4
51
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Thesaurus on Tourism and Leisure Activities

This multilingual Thesaurus on Tourism and Leisure Activities is the
fruit of over 20 years work seeking to develop a specific
documentation language to help search for information relating to
tourism activities. It can be used as a guide to tourism terminology, as
well as for the standardization and normalization of a common
indexation and research language, at an international level. Terms very
specific to tourism have been extensively defined so that individuals
unfamiliar with this vocabulary can also use the Thesaurus.
Special attention was paid to the methodology applied aiming at
avoiding the mere translation of expressions and laying the
foundations for a truly multilingual Thesaurus in English, French and
Spanish.
The Thesaurus is a useful reference and background document for all
tourism professionals, especially those responsible for managing
documentation departments in the tourism sector.
Details
Directories
Published 2001
Pages
803
Price
75
Trilingual (English, French,
Spanish)
ISBN:
978-92-844-0455-1
Contents
Foreword
Acknowledgements
Introduction
- Purpose and background
- Subject coverage
- Structure of the Thesaurus
- Presentation of the Thesaurus
- Guidelines for the use of the
Thesaurus
- Sources of terminology and
Bibliography
Explanation of Thesaurus
abbreviations
Structured alphabetical list in
English
Hierarchical list in English
List of descriptor groups in English
Permuted list in English
Survey of users of the Thesaurus
on Tourism & Leisure Activities
Questionnaire
Shining in the Media Spotlight

Rigorously revised and updated, this is the third edition of Shining in
the Media Spotlight. The publication consists of two parts. Part I and
II provide practical guidelines and strategies for working with the
media. Part III includes a detailed and updated directory of more than
800 key media contacts and specialist travel publications in the top
tourism generating countries.
Contents
Part 1: Media and Tourism
- I.1 The Role of the Media
- I.2 Approaches to Reach the
Media - Tools of the Trade
- I.3 How the Media Thinks and
Published 2002
Works
- I.4 Advertising in Tourism:
Pages
174
Avoiding Message Fatigue
Price
50
- I.5 Solving the Image Problem
The Case of Freedonia
ISBN:
- I.6 Press Trips: Watercolored
English 978-92-844-0592-3
Memories and Recurrent
Nightmares
Details
52
- I.7 Understanding the Media: Put

a Shine on the Product and
Shining in the Media Spotlight
will be an Easy Task
Part 2: Crisis Communications
- II.1 Dealing with Crisis
- II.2 Bali and the Media
- II.3 Communications is Key:
Lessons Learnt from the Crisis
Following September 11th
Part 3: Directory of Media Contacts
catlogo 2006 seminarios 2
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The Future of City Tourism in Europe
City Tourism, Economic and Cultural Impacts

Investments in City Attractions for Tourism: The Search for Uniqueness
Managing City Attractions
Citys Tourism: Roundtable on Successful Experiences
27
Contains papers in English and French
ISBN: 978-92-844-1122-1
2006
136 pages
2006
153 pages
Cultural Tourism and Local Communities
Report on session i: the potential of cultural tourism for local Communities

Tangible and intangible heritage; Challenges in managing cultural tourism
Policy and planning approaches to local community cultural tourism planning
Session 1/part 2: the potential of cultural tourism for local communities
Benefits of community-based cultural tourism; Common issues and challenges
Approaches for meeting issues and Resources
Report on session ii: development of cultural tourism for local Communities
Common issues and challenges
The role of government in achieving sustainable cultural tourism at the local
level
Session ii part 2: development of cultural tourism for local communities
Common issues and challenges; Strategies
Report on session iii: challenges for cultural tourism and local Communities
Yogyakarta declaration on cultural tourism, local communities and poverty
Alleviation
27
English
ISBN: 978-92-844-1118-4
Conferences and Seminars
Conferences and Seminars reflect UNWTOs vocation to be a global forum in the field of
tourism. Current topics and problems in tourism are discussed for the first time on this level.
Research, reports, case studies, or conclusions on these subjects are published as conference and
seminar proceedings to make these new ideas more widely available. The idea is to start and enhance
the discussion and to give the public access to necessary information.
Cultural Tourism and Poverty Alleviation - The Asia Pacific Perspectives
Introduction
Background
Objectives
Organization and Structure of the Seminar
Opening Speeches and Welcoming Addresses
Technical Sessions
Presentations by Countries and International Organizations
Conference Programme
27
English
ISBN: 978-92-844-0810-8
2005
257 pages
53
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Observations on International Tourism Comunications Asia and The Pacific
Session 1 - The Tourcom Dialogue

Workshops day 1: Dos and Donts of Successful Communication Techniques
Workshops day 2: Domestic Tourism Awareness Campaigns
Session 2 - Risk and Crisis Communications Forum - Lessons Learned from
Asian Financial Crisis, SARS and Tsunami
Session 3 - Tourism Enriches: Becoming the Worlds Most Important Tourist
Region
Annex: Phuket Action Plan: Tsunami Relief for the Tourism Sector Phuket Action
Plan
45
English
ISBN: 978-92-844-0930-3
2005
252 pages
Sustainable Tourism Resource Management

Introduction
Opening Speeches
First Technical Session: Institutional Responsibilities and Framework for the
Sustainable Development and Management of Tourism Resources
Second Technical Session: Products Development, Marketing and Promotion of
Tourism Resources on a Sustainable Manner
Third Technical Session: Partnerships in Sustainable tourism Resource
Management
27
English
ISBN: 978-92-844-0723-1
2004
147 pages
Rural Tourism in Europe: Experiences, Development and Perspective

Seminar on Rural Tourism in Europe: Experiences and Perspectives Belgrade
(Serbia and Montenegro): The Experience of Western European Countries in Rural
Tourism; Initiatives in Central and Eastern Europe; Support to Rural Tourism Project
Seminar on Rural Tourism in Europe: Pathway to Sustainable Development Kielce
(Poland): Strategic Planning for Rural Tourism; Funding Rural Tourism and Tourism
Investment
Seminar on Rural Tourism in Europe: Guidelines for Development Yaremcha
(Ukraine): Organization of Rural Tourism; Rural Tourism Product Development;
Marketing Rural Tourism Destinations and Products
27
English
ISBN: 978-92-844-0716-3
2004
240 pages
Rural Tourism in the Americas and its Contribution to Job Creation and
Heritage Conservation
Basic introductory report: Analysis of Rural Tourism in the Americas
Situation of Rural Tourism in the Americas: National Programmes and Case
Studies: South America; Central America; North America
Gastronomic Itineraries in America
The Private Sectors View
Practical experiences of Rural Tourism companies from Paraguay
- Agro tourism; Adventure; Ecotourism; Events
Rural Tourism as an instrument for the promotion of employment and microeconomies in rural territorial development
The role of associations in the promotion and development of Rural Tourism
27
54
Contains papers in English and Spanish
ISBN: 978-92-844-0663-0
2003
304 pages
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The Future of Traditional Destinations Is Their Experience Relevant to

The Market Challenge: Opportunities and Threats of Diversifying the Market Portfolio
The Necessity of Innovations: City Tourism
Sustainable Development of Destinations: How can Tourism Growth Be Managed in a Sustainable Way in Mature
Destinations?
State Support for Steady Growth: The Integral Quality Plan for Spanish Tourism
27
ISBN: 978-92-844-0781-1
2004
130 pages
European Integration in the Era of the European Unions Enlargement

and the Development of Tourism
Framework economic conditions and tourism competitiveness

Cross-border liberalization and tourism exchanges
Structural funds, sectoral policies and sustainable tourism development
European integration and public-private cooperation in the field of tourism
22
ISBN: 978-92-844-0658-6
2003
166 pages
2003
260 pages
2004
306 pages
Tourism, Peace and Sustainable Development for Africa
Role and Impact of Tourism on the Consolidation of African Cooperation

Tourism and Peace in Africa
Investments in Tourism
Public-private Partnerships
Gobal Aviation Trends and African Realities
27
ISBN: 978-92-844-0657-9
Observations on International Tourism Communications
Introduction
Executive Summary
Opening Ceremony
Debate
45
Contains papers in English, French and Spanish
Emerging Countries in Europe?
Programme
Official Conclusions
Panels
Final Remarks
ISBN: 978-92-844-0711-8
Tourism in a Globalized Society
Domination culturelle ou village plantaire?

The Imposed Globalization of the Tourism Phenomenon
Towards the Liberalization of Trade in Services
Inequalities in North-South Economic Flows: Can Tourism Correct This Asymmetry?
The Long Quest for Sustainable Development
Axes stratgiques pour un dveloppement durable
Human Development and Sustainable Tourism Perspec-tives
Memorandum of Unders-tanding between the Secretaries-General of the World Tourism Organization
(UNWTO/OMT) and the United Nations Conference on Trade and Development (UNCTAD)
22
ISBN: 978-92-844-0625-8
2003
121 pages
Information Technology in Tourism: The Asia-Pacific Perspective
Technical Presentations
Overview of Information Technology in Tourism
How to Develop a Dynamic Internet-based Information Technology System for a Tourism Destination
How to Market a Tourism Destination Using the Internet
Funding Internet-based Marketing Systems Including the Potential for Partnerships with the Private Sector
22
English
ISBN: 978-92-844-0567-1
2002
183 pages
55
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Promotion of the Tourist Image of European Destinations on Competitive

International Markets
Strategic Policy Issues

Image Building and Promotion of Tourism Countries
Repositioning Traditional Tourism Countries
Tourism Promotion and State Support
Image Building work in Progress: Successes and failures in Round Table
Summary of the Presentations
22
Contains papers in English and French ISBN: 978-92-844-0586-2
2002
135 pages
Tourism: A Catalyst for Sustainable Development in Africa
Ecotourism a tool for sustainable development

Tourism a tool for poverty alleviation
Conclusions
Participants
17
Introduction
Assistance for sustainable development
Recommendations for sustai-nable pro-poor tourism
ISBN: 978-92-844-0545-9
2002
164 pages
Human Resources in Tourism: Towards a New Paradigm
Scientific Committe
Official Inauguration
Case Studies
Conclusions
30
The Authors
Key Lectures
Workshops
Tourism Employment: Towards a New Paradigm
ISBN: 978-92-844-0373-8
2002
227 pages
The Future of Small and Medium-Sized Enterprises in European Tourism

Faced with Globalization
The challenges of globali-zation for tourism SMEs

New, winning, strategies for tourism SMEs
Government incentives for creation of tourism SMEs
Round Table: Tourism SMEs and public-private partnership
20
ISBN: 978-92-844-0467-4
2002
150 pages
137 pages
Tourism Partnerships in Asia
Background
Participation
Structure of the seminar
Introductory remarks and presentations
Presentations:
- Private sector perspective
- Regional and international level perspective
22
English
Organisation
Objectives
Conclusions and recommendations
List of participants
ISBN: 978-92-844-0421-6
2001
Island Tourism in Asia and the Pacific
Structure of the conference

Opening remarks
The Hainan Declaration
List of participants
27
56
English
Conclusions and recommen-dations

31 Technical presentations on 200 pages
Conference programme
ISBN: 978-92-844-0474-2
2001
273 pages
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Impacts of tourism on preservation of cultural heritage

Policies and guidelines for successful cultural development at national and local levels
The Silk Road and cultural tourism
Tour operating perspectives of cultural tourism
Human resource development in the cultural tourism scenario
Marketing and promotion of cultural tourism
Questions and answers
35
English
ISBN: 978-92-844-0484-1
2001
216 pages
The Economic Impact of Tourism in the Islands of Asia and the Pacific
UNWTO keynote presentation on island countries and tourism

The role of government in successful island tourism
The economic impact of tourism on local communities
Financing strategies for island tourism development
Jeju Declaration
30
English
ISBN: 978-92-844-0513-8
2002
232 pages
2002
250 pages
Tourism and Air Transport in Africa
Introduction
Structural changes in the air transport market and their effects on tourism development
The constraints on air transport in Africa and the repercussions for the tourism industry
Conclusions and recommendations
27
ISBN: 978-92-844-0495-7
Tourism Challenges in the 21st Century - Human Resource Development in

Cultural Heritage and Tourism Development
Structure of the Seminar

Conclusions and Recommen-dations
Introduction to the Seminar and background papers
Country & educational institution presentations
1999 Macau Declaration on Human Resource Development in the Tourism sector in the Asian and Pacific region
22
English
ISBN: 978-92-844-0402-5
2001
132 pages
Silk Road Tourism - Current Issues
New developments in Silk Road countries

Selected presentations
Introduction by UNWTO
Presentation by Georgia
Presentation by the UNWTO consultant
22
English
ISBN: 978-92-844-0289-2
1999
56 pages
Tourism and Air Transport
Opening ceremony
Structural changes in the market for air transport and their effects on tourism development
The importance of air transport for island destinations
Operational problems of air transport and their repercussions on tourism
Conclusions
22
ISBN: 978-92-844-0369-1
2001
146 pages
57
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The Future of National Tourism Offices
Challenges for the new millennium

Information technology and destination marketing management
Trends in demand and resources available for tourism promotion
Marketing economic locations and tourist promotion
Key factors governing the success of countries
Innovations in destination marketing
What stakeholders expect NTOs to deliver - the viewpoints of government and the travel trade
22
ISBN: 978-92-844-0334-9
1999
121 pages
Tourism and Culture
Prospects for enhancement of cultural routes and sites through tourism

Cultural tourism
The Silk Road
Heritage policy in France
The place of cultural products in Central Asia
Heritage cities
The experience of ICOMOS
Khiva Declaration on Tourism and the Preservation of the Cultural Heritage
22
ISBN: 978-92-844-0331-8
1999
86 pages
Frontiers Statistics in European Countries
The pilot project

Information of France, Portugal and Italy regarding their activities in border surveys
Spain - presentation of a practical case study
Mobility and tourism statistics - methodological aspects
22
Contains papers in English, French and Spanish
ISBN: 978-92-844-0329-5
2000
117 pages
Tourism Taxation in Asia
Background paper by the UNWTO consultant

Presentation by UFTAA
Presentation by IFTO
Presentation by IH&RA
Country presentations (India, Macau, Nepal, Pakistan, Sri Lanka)
17
English
ISBN: 978-92-844-0330-1
1999
85 pages
Rural Tourism - A Solution for Employment, Local Development and Environment

Basic Document prepared by EUROTER
Rural tourism: the products, the market and the marketing methods
Rural tourism and local development, environmental protection and government aid (European, national and
regional)
Rural tourism: professions, training, qualifications and employment creation
Prospects for rural tourism in future: cooperation to ensure that this product promotes sustainable tourism at
local level
22
ISBN: 978-92-844-0218-2
1997
107 pages
1997
300 pages
Human Capital in the Tourism Industry of the 21st Century
Panorama of the tourist industry

Demand for Human Capital
Educational systems & institutions
Case studies
33
58
ISBN: 978-92-844-0210-6
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The challenges
The present situation
Possible developments
Synthesis and conclusions
17
English
ISBN: 978-92-844-0227-4
1998
50 pages
The Euro and Tourism
Timetable and arrangement for the introduction of the Euro

The effects of the Euro for the tourism industry of participating countries
The impact for the European countries not participating in the system
Conclusions
22
ISBN: 978-92-844-0272-4
1998
123 pages
Tourism Promotion in Foreign Markets

Creating an image for your destination
Selling your image and products
Protecting your image in times of crisis
22
ISBN: 978-92-844-0247-2
1998
71 pages
How to Source Japan for the Silk Road
Background, conclusions and recommendations of the forum

Opening remarks
UNWTO keynote presentation
Presentation by International Tourism Development Institute, Japan
Asia Pacific Tourism Exchange Centers presentation
Presentation by JTB World Vacations
Country presentations
17
English
ISBN: 978-92-844-0282-3
1998
Faced with Worldwide Competition and Structural Changes: What are

the Tourism Responsibilities of European Governments?
117 pages
Asian Experiences in Tourism Development
Background, conclusions and recommendations of the seminar

Opening remarks
UNWTO keynote presentation
Presentation by the Ministry of Transport of Japan
Presentation by JTA Expert
Country presentations
17
English
ISBN: 978-92-844-0274-8
1998
76 pages
Africa and Global Tourism Prospects to the Year 2020: Challenges and
Opportunities
Tourism trends and forecasts worldwide and by region

Long-haul markets to Africa
Changes in leisure time and prospects in tourism
Africa and the foreign travel trade
Tourism development in Mauritius and the role of the private sector
Major orientation for the development and promotion of tourism
22
ISBN: 978-92-844-0279-3
1998
166 pages
59
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A
Africa and Global Tourism Prospects to the
Year 2020: Challenges and Opportunities . . .
An Integrated Approach to Resort Development .
Asian Experiences in Tourism Development . . . .
Awards for Improving the Coastal Environment:
The Example of the Blue Flag . . . . . . . . . . . .
C
City Tourism and Culture - The European
Experience . . . . . . . . . . . . . . . . . . . . . . . . .
Climate Change and Tourism . . . . . . . . . . . . . .
Collection and Compilation of Tourism Statistics.
Technical Manual No.4. . . . . . . . . . . . . . . . .
Collection of Domestic Tourism Statistics.
Collection of Tourism Expenditure Statistics.
Compedium of Tourism Statistics . . . . . . . . . . .
Concepts, Definitions and Classifications for
Tourism Statistics. Technical Manual No.1. . .
Co-operation and Partnerships in Tourism:
A Global Perspective . . . . . . . . . . . . . . . . . .
Cultural Heritage and Tourism Development. . . .
Cultural Tourism and Local Communities . . . . . .
Cultural Tourism and Poverty Alleviation The Asia Pacific Perspectives . . . . . . . . . . . .
Changes in Leisure Time . . . . . . . . . . . . . . . . .
Chinese Outbound Tourism . . . . . . . . . . . . . . . .
D
Data Collection & Analysis for Tourism
Management, Marketing & Planning . . . . . . .
E
E-Business for Tourism. . . . . . . . . . . . . . . . . . .
Ecotourism Market Reports . . . . . . . . . . . . . . .
Educating the Educators in Tourism . . . . . . . . .
Enhancing the Economic Benefits of Tourism for
Local Communities and Poverty Alleviation . .
Enzo Paci Papers on Measuring the Economic
Significance of Tourism
Vol.I, Vol.II, Vol.III, Vol. IV y Vol. V . . . . . . . . .
European Integration in the Era of the European
Union's Enlargement and the Development
of Tourism . . . . . . . . . . . . . . . . . . . . . . . . . .
Evaluating and Improving Websites The Destination Web Watch . . . . . . . . . . . . .
Evaluating NTO Marketing Activities. . . . . . . . . .
59
17
59
17
33
24
48
48
47
43
47
8
57
53
53
32
29
42
41
21
12
11
51
55
41
33
F
Faced with Worldwide Competition and Structural
Changes: What are the Tourism
Responsibilities of European Governments? . 59
Frontier Statistics in European Countries . . . . . . 58
G
General Guidelines for Using Data on
International Air-Passanger Traffic for Tourism
Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . .
40
Pgina 61
Guide for Local Authorities on Developing

Sustainable Tourism . . . . . . . . . . . . . . . . . .
Guide for Local Authorities. Supplementary
Volumes . . . . . . . . . . . . . . . . . . . . . . . . . . .
H
Handbook on Natural Disaster Reduction in
Tourist Areas . . . . . . . . . . . . . . . . . . . . . . . .
How to Source Japan for the Silk Road . . . . . . .
Human Capital in the Tourism Industry of the
21st Century . . . . . . . . . . . . . . . . . . . . . . . .
Human Resources in Tourism: Towards a
New Paradigm . . . . . . . . . . . . . . . . . . . . . . .
I
Inbound Tourism to the Middle East and
North Africa. . . . . . . . . . . . . . . . . . . . . . . . .
Indicators of Sustainable Development for
Tourism Destinations - A Guidebook . . . . . . .
Information and Documentation Resource
Centres for Tourism . . . . . . . . . . . . . . . . . . .
Information Technology in Tourism:
The Asia-Pacific Perspective . . . . . . . . . . . . .
International Campaign Against Sexual
Exploitation of Children in Tourism . . . . . . . .
International Tourism: A Global Perspective . . . .
International Tourism: The Great Turning Point
Vol. III . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Introduction to TEDQUAL . . . . . . . . . . . . . . . . .
Island Tourism in Asia and the Pacific . . . . . . . .
L
Local Food & Tourism International Conference Vol. I and Vol. II . . . . . . . . . . . . . . . . . . . . . .
M
Making Tourism More Sustainable . . . . . . . . . .
Making Tourism Work for Small Island
Developing States . . . . . . . . . . . . . . . . . . . .
Marketing Tourism Destinations Online . . . . . . .
Measuring Total Tourism Demand: General
Guidelines. Vol.1 . . . . . . . . . . . . . . . . . . . . .
Measuring Tourism Supply: General Guidelines
Vol.2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Measuring Visitor Expenditure for Inbound
Tourism. . . . . . . . . . . . . . . . . . . . . . . . . . . .
MICE Outbound Tourism 2000 . . . . . . . . . . . . .
N
National and Regional Tourism Planning:
Methodologies and Case Studies . . . . . . . . .
O
Observations on International Tourism
Communications . . . . . . . . . . . . . . . . . . . . .
Observations on International Tourism
Communications Asia and the Pacific . . . . . .
Observations on International Tourism Vol. I . . .
Observations on International Tourism Vol. II . . .
Outbound Tourism - Country Reports . . . . . . . . .
15
16
19
59
58
56
37
18
11
55
26
13
5
13
56
Index of Titles
28
14
25
42
50
50
49
29
14
55
54
5
5
35
61
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P
Performance Indicators for Tourism Destinations
in Asia and the Pacific Region . . . . . . . . . . .
Poverty Alleviation Through Tourism. . . . . . . . . .
Promotion of the Tourism Image of European
Destinations on Competitive International
Markets . . . . . . . . . . . . . . . . . . . . . . . . . . .
Public-Private Sector Cooperation - Enhancing
Tourism Competitiveness . . . . . . . . . . . . . . .
Index of Titles
R
Recommendations on Tourism Statistics . . . . . .
Rural Tourism - A Solution for Employment,
Local Development and Environment. . . . . . .
Rural Tourism in Europe: Experiences,
Development and Perspective. . . . . . . . . . . .
Rural Tourism in the Americas and its
Contribution to Job Creation and Heritage
Conservation . . . . . . . . . . . . . . . . . . . . . . . .
S
Shining in the Media Spolight . . . . . . . . . . . . . .
Silk Road Tourism - Current Issues . . . . . . . . . .
Sport & Tourism. . . . . . . . . . . . . . . . . . . . . . . .
Sport & Tourism - Introductory Report . . . . . . . .
Sport Activities during the Outbound Holidays
of the Germans, the Dutch & the French . . .
Sports Tourism in Latin America . . . . . . . . . . . .
Statistical Data in Excel Format (CD-ROM) . . . . .
Structures and Budgets of National Tourism
Organizations . . . . . . . . . . . . . . . . . . . . . . .
Sustainable Development of Ecotourism A Compilation of Good Practices. . . . . . . . . .
Sustainable Development of Ecotourism A Compilation of Good Practices in SMEs . . .
Sustainable Development of Tourism A Compilation of Good Practices. . . . . . . . . .
Sustainable Development of Tourism An Annotated Bibliography . . . . . . . . . . . . . .
Sustainable Tourism in Protected Areas Guidelines for Planning and Management . . .
Sustainable Tourism Resource Management . . .
T
The Asia & Pacific Intra-regional Outbound. . . . .
The Economic Impact of Tourism in the Islands
of Asia and the Pacific . . . . . . . . . . . . . . . . .
The Euro and Tourism . . . . . . . . . . . . . . . . . . .
The Future of City Tourism in Europe . . . . . . . . .
The Future of National Tourism Offices . . . . . . .
The Future of Small and Medium-Sized
Enterprises in European Tourism Faced with
Globalization . . . . . . . . . . . . . . . . . . . . . . . .
The Future of Traditional Destinations - Is Their
Experience Relevant to Emerging Countries
in Europe? . . . . . . . . . . . . . . . . . . . . . . . . .
The Impact of Rising Oil Prices on
International Tourism . . . . . . . . . . . . . . . . . .
The Incidence of Sexual Exploitation of Children
in Tourism . . . . . . . . . . . . . . . . . . . . . . . . . .
The Tourism Factbook . . . . . . . . . . . . . . . . . . .
62
Pgina 62
18
6
56
8
46
58
54
54
52
57
38
38
39
39
44
31
23
23
22
22
15
54
The WTOelibrary. . . . . . . . . . . . . . . . . . . . . . . .
Thesaurus on Tourism and Leisure Activities . . .
Tourism and Air Transport . . . . . . . . . . . . . . . .
Tourism and Air Transport in Africa . . . . . . . . . .
Tourism and Culture . . . . . . . . . . . . . . . . . . . . .
Tourism and Poverty Alleviation . . . . . . . . . . . . .
Tourism and Poverty Alleviation
Recommendations for Action . . . . . . . . . . . .
Tourism at World Heritage Cultural Sites . . . . . .
Tourism Congestion Management at Natural and
Cultural Sites - A Guidebook . . . . . . . . . . . . .
Tourism Challenges in the 21st Century Human Resource Development in Asia
and the Pacific . . . . . . . . . . . . . . . . . . . . . .
Tourism in a Globalized Society. . . . . . . . . . . . .
Tourism in the Age of Alliances, Mergers and
Acquisitions . . . . . . . . . . . . . . . . . . . . . . . .
Tourism in the Least Developed Countries . . . . .
Tourism Market Trends - World Overview &
Tourism Topics. . . . . . . . . . . . . . . . . . . . . . .
Tourism Market Trends 2005 . . . . . . . . . . . . . .
Tourism, Microfinance and Poverty Alleviation . .
Tourism Partnerships in Asia . . . . . . . . . . . . . .
Tourism, Peace and Sustainable Development
for Africa . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tourism Promotion in Foreign Markets . . . . . . . .
Tourism Recovery. . . . . . . . . . . . . . . . . . . . . . .
Tourism Safety and Security: Practical Measures
for Destinations. . . . . . . . . . . . . . . . . . . . . .
Tourism Satellite Account - Recommended
Methodological Framework . . . . . . . . . . . . .
Tourism Satellite Account as an Ongoing Process:
Past, Present and Future Developments . . . .
Tourism Signs and Symbols . . . . . . . . . . . . . . .
Tourism Taxation . . . . . . . . . . . . . . . . . . . . . . .
Tourism Taxation in Asia . . . . . . . . . . . . . . . . . .
Tourisms Potential as a Sustainable
Development Strategy . . . . . . . . . . . . . . . . .
Tourism: 2020 Vision . . . . . . . . . . . . . . . . . . . .
Tourism: 2020 Vision - Global Forecast and
Profiles of Market Segments . . . . . . . . . . . .
Tourism: A Catalyst for Sustainable
Development in Africa . . . . . . . . . . . . . . . . .
Towards New Forms of Public Private
Partnerships . . . . . . . . . . . . . . . . . . . . . . . .
2
52
57
57
58
10
10
19
20
57
55
40
9
31
30
7
56
55
59
36
27
49
51
27
28
58
12
45
46
56
7
34
57
59
53
58
U
UNWTO Basic Documents. . . . . . . . . . . . . . . . .
UNWTO World Tourism Barometer . . . . . . . . . . .
6
44
V
Visa Facilitation in the Silk Road Countries . . . .
Voluntary Initiatives for Sustainable Tourism . . .
9
20
W
World Ecotourism Summit - Final Report . . . . . .
Worldwide Cruise Ship Activity . . . . . . . . . . . . .
24
32
56
55
37
25
4
Y
Yearbook of Tourism Statistics . . . . . . . . . . . . .
Youth Outbound Travel of the Germans,
the British & the French . . . . . . . . . . . . . . . .
43
35
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The World Tourism Organization is the only intergovernmental organization

Tel: (+34) 91 567 81 00

The Tourism Factbook . . . . . . . . . . . . . . . . . . . . . . . . . .

Education and Training . . . . . . . . . . . . . . . . . . . . . . . . . .

General Publications on Statistics . . . . . . . . . . . . . . . . . .

System of Tourism Statistics . . . . . . . . . . . . . . . . . . . . .

The Tourism Satellite Account Project . . . . . . . . . . . . . . .

Conferences and Seminars . . . . . . . . . . . . . . . . . . . . . .

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Titles can be accessed by

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Each category provides a short abstract of the group of accessible

The publications main page

Searching for documents by categories

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The Tourism Factbook

The Tourism Factbook is available for

The Tourism Factbook

Non-subscribers may purchase the

The country matches

2000-2004: Period for

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Observations on International Tourism, Vol. I

Social and cultural dimensions of

International Tourism: The Great Turning Point, Vol. III

An opportunity for sustainable

Observations on International Tourism, Vol. II

* The addresses are first presented in

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UNWTO Basic Documents

Statutes of the World Tourism

Rules of procedure of the

Poverty Alleviation Through Tourism - A Compilation of Good Practices

Summary and main conclusion

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Tourism, Microfinance and Poverty Alleviation

Tourism in the world and in

Towards New Forms of Public Private Partnership

NTAs changing role

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Public-Private Sector Cooperation - Enhancing Tourism Competitiveness

Co-operation and Partnerships in Tourism: A Global Perspective

- Sustaining a mature partnership:

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Visa Facilitation in the Silk Road Countries

Introduction and terms of reference

Visas in other regions, trends and

Tourism in the Least Developed Countries

Eritrea, Ethiopia, Guinee, Malawi,

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Tourism and Poverty Alleviation

Conclusions and Recommendations

Tourism and Poverty Alleviation Recommendations for Action

The World Tourism Organization is pleased to offer to the international

978-92-844-0701-9 Introduction Harnessing the

Goals and principles

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Enhancing the Economic Benefits of Tourism for Local Communities and

Information and Documentation Resource Centres for Tourism

Methodological and Technical Guide