Genpact (NYSE: G) designs, transforms, and runs intelligent business operations

including those that are complex and specific to a set of chosen industries. Our
hundreds of long-term clients include more than one-fourth of the Fortune Globa
l 500. Founded as a division of GE in 1997 and then spun off in 2005, Genpact ea
rned 2014 revenues of $2.28 billion and has more than 67,000 employees in 25 cou
ntries, with key management and a corporate office based in New York City.
Designation
Global Operations Leader - SAP
Job Description
Role Description:
The SAP Operations Leader will lead the SAP delivery organization and work with
Genpacts Enterprise Solutions practice and solutions group to deliver on organiz
ational objectives of revenue and margin growth, high customer satisfaction and
maturing the competency.
Responsibilities:
Head the SAP Operations
Manage the P & L and ensure margins in line with the company expectations withou
t compromising quality and growth
People and SAP Competency Management including SAP expertise, Program and Projec
t Management, Service Delivery management and front end consulting skills
Responsible for revenue, EBIT, NPS, Quality, Attrition
Manage engagement staffing levels to deliver against client revenue and adequate
manage capacity for growth
Strong delivery expertise and accountability of ensuring on time, on budget deli
very which would lead to client reference ability
Support sales and solutions resources in building high class client responses
To work closely with the Business Development Team to close engagements, execute
deals and deliveries and lead from the front where required
Strategize on market positioning across SAP products using Genpacts process dept
h and customer focus
Collaborate effectively with other key Genpact stakeholders within the organizat
ion (Verticals, Support functions, Competency, Technology and consulting teams)
Mature the team to become thought leaders for the subject matter domain both wit
hin Genpact and with target customers
Bringing creative ideas and new value propositions to Leadership team executives
and stakeholders, building up the reputation of being a trusted advisor for the
clients.
Provide subject matter expertise across technology/functions to drive implementa
tion of technology strategy and roadmap direction.
Desired Profile
We are looking for experienced professionals with the mentioned below skillset:
15+ years of industry experience (10+ in IT organizations).
At least 5 years of relevant experience in managing a SAP Unit in an IT organiza
tion, supervising teams and delivery. Should have managed sizeable IT unit opera
tions.
Exceptional verbal/written communication and presentation skills.
Hands on delivery experience is a must having managed complex SAP engagements (I
mplementations, Rollouts, Upgrades, AMS, Consulting)
Should be good with one or two modules of SAP and should have good understanding
of suite of SAP products. (Preferably Finance)
Ability to front end with customers. Needs to have experience in providing solut
ions for complex business situations and exposure to Consulting Role
Deep Contract Management and Vendor Management with IT industry domain expertise

and with complex engagements/global rollouts

Experience of partnering with third parties, Budget management and People Manage
ment
Broad functional knowledge within the ERP domain, and able to connect with a var
iety of operational as well as executive level stakeholders on their specific pa
in-points
Proven track record of customer management, P/L management for the Unit, People
Management, Program management and strong delivery experience managing complex e
ngagements/global rollouts of Process Improvements, and Technology. Ability to b
uild deep partnerships and strong internal teams in a highly matrixed, culturall
y diverse global organization
Experience of handling large global teams with onsite/offshore, nearshore, IT Ma
naged services and other delivery models.
Need to have strong experience in all facets Pre Sales, Solutioning, Delivery, C
ompetency and Practice
Ability to manage multiple geographies and understand / appreciate the cultural
nuances
Ability to work effectively in virtual and geographically and culturally diverse
teams and with all levels of the organization
Experience:14 - 18 Years
Industry Type;IT-Software /
Role;Project Lead
Functional Area:IT Software
Education:UG - Any Graduate
ecialization
Doctorate - Any Doctorate -

Software Services
- Other
- Any Specialization, PG - Any Postgraduate - Any Sp
Any Specialization, Doctorate Not Required

Compensation: 30,00,000 - 35,00,000 P.A

Location
Hyderabad / Secunderabad
Keywords
deliver Client Management key account management presales
Contact Hiring Team
GENPACT INDIA
Website http://www.genpact.com
Job Posted
2016-07-19 15:37:38.0
Reference
CM-SAP