New functionalities delivered and Roadmap

for Enterprise Asset Management

Hemant Rathod

SESSION CODE: EM531

KEY LEARNINGS
New features that were released with recent
enhancement packs that can significantly
improve user experience
New features added with Customer Connection
(3) project. These features can be used with
Enhancement package 4 or later
New Analytical applications that can substantially
improve visibility of how the assets are
performing and what can be improved.
What may get on SAP EAM roadmap

Legal disclaimer
The information in this presentation is confidential and proprietary to SAP and may not be disclosed
without the permission of SAP. This presentation is not subject to your license agreement or any other
service or subscription agreement with SAP. SAP has no obligation to pursue any course of business
outlined in this document or any related presentation, or to develop or release any functionality
mentioned therein.This document, or any related presentation and SAP's strategy and possible future
developments, products and or platforms directions and functionality are all subject to change and may
be changed by SAP at any time for any reason without notice. The information in this document is not
a commitment, promise or legal obligation to deliver any material, code or functionality. This
document is provided without a warranty of any kind, either express or implied, including but not
limited to, the implied warranties of merchantability, fitness for a particular purpose, or noninfringement. This document is for informational purposes and may not be incorporated into a
contract. SAP assumes no responsibility for errors or omissions in this document, except if such
damages were caused by SAPs willful misconduct or gross negligence.
All forward-looking statements are subject to various risks and uncertainties that could cause actual
results to differ materially from expectations. Readers are cautioned not to place undue reliance on
these forward-looking statements, which speak only as of their dates, and they should not be relied
upon in making purchasing decisions.

Points to be discuss
Covering the complete asset lifecycle

Solution Coverage for SAP Enterprise Asset

Management
Engaging end user and business experts to drive
innovation
Recently released enhancements
Possible opportunities for co-innovation

Points to be discuss
Covering the complete asset lifecycle

Solution Coverage for SAP Enterprise Asset

Management
Engaging end user and business experts to drive
innovation
Recently released enhancements
Possible opportunities for co-innovation

SAP Enterprise Asset Management

Covering the complete asset lifecycle
Capital Portfolio
and Project
Management

Asset Portfolio and

Project Management
Capital Portfolio Management

Capital Project Management

Monitoring Capital
Investments

Asset Visibility
and Performance

Asset Operations
and Maintenance
Maintenance
Operations

Asset Performance
Measurement

Asset Planning and Scheduling

Asset Improvement
Programs

Operations and Maintenance

Optimized Maintenance
and Plant Operations

Maintenance
Parts and Services
Provisioning

Asset Information
Management
Service Procurement
Asset Information
Creation

Environment,
Health, and Safety

Mobile
Asset
Spare
Parts Management
Management

Asset Information
Governance
Mobile Asset
Management

Incident Management

EH&S Compliance
and Risk Management

Emissions and
Waste Management
Management
of Change
Maintenance Safety
and Permit to Work

Evolution of ERP leading EAM Solution

Maintenance Event builder

Hierarchical task list
Role based portal
MES integration
Improved CC
Technical Logbook
Mass change equipment /
floc
Shift note/reports
E- Logbook
Pool asset mgmnt
Take over/ hand over
EC integration

Enterprise Asset
management

ERP 6.0 EhP2/3

PPM/MII/SRM

Time zone support

GOS in orders
Delayed release of plans
Action log in Task List
Fleet Management
Inspection rounds
Improved authorization for
MEB
Integrated Warranty
Subcontracting
Improved refurbishment
Project editor
FMEA
Inspection rounds

Enhancements in worker role

Enhancements in Generic role
Enhancement in Linear Asset
Management
Enhancements in operational
account assignment
Worker Safety
Archiving for compatible units
Templates for ECM objects

Templates for WCM objects

Integration with Visual
Enterprise
Improvements in new Webdynpro user interface with
additional functions

EAM simplification
Linear asset management
Operation level costing
Enhancements in MCB
Enhancements in inspection
rounds
Enhancement s for Time zone
support
Enhancements in Takeover
Handover
New PFCG role for
Simplification and
Customer Connections Cycle 1 visualization of Side Panel in
enhancements in rotable
NWBC
RDS, Enhancement s in
management
Customer
Connection Cycle
extractors
Enhancements in WCM and
2
/3
(EhP
4
to 7)
Mass Scheduling of
permit management
HANA
Live
Content
maintenance plans
Operational risk management

Enterprise Asset
management

Enterprise Asset
management

Enterprise Asset
management

ERP 6.0 EhP4

ERP 6.0 EhP5

ERP 6.0 EhP6

Enterprise Asset
management

ERP 6.0 EhP7

Road Map for SAP Enterprise Asset Management

Recent innovations

Planned innovations

Future direction

Simplification of user interface

User Experience is key!

3D Visual Enterprise integration

Additional functionality for mobile

Simplification and user experience,

including 2D/3D visualization

Risk-based management of change

Leveraging of real-time data platform

for predictive maintenance and service

EH&S integration into asset

management processes
Enhanced partnership with Meridium
for asset performance management
GIS and 2D/3D visual enterprise
integration for mobile asset
management

Cloud network for product

sustainability and compliance
Customer Connection
Further enhancements by Utopia

Further real-world awareness

(Internet of Things) and M2M
connectivity
Enhanced integration of risk into asset
management
Cloud-based collaboration
S/4 HANA Managed Cloud and On
Premise release

Asset master data in MDG (Utopia)

HANA

Mobile and augmented reality

Mobile

Analytics

Cloud

Points to be discuss
Covering the complete asset lifecycle

Solution Coverage for SAP Enterprise Asset

Management
Engaging end user and business experts to drive
innovation
Recently released enhancements
Possible opportunities for co-innovation

Various Channel to Influence

How do I want to influence?

My SIG wants to raise a product topic

with SAP and influence its direction

Which Program?

How does it work?

ASUG Influence
Councils

Clear goal with a charter to

influence certain product

I want to influence a project that is

currently under development

SAPs Customer
Engagement
Initiative (CEI)

SAP, customers & partners discuss

planned functionality

I want to participate in early adoption

of SAP product releases

SAPs Early
Adopter
Programs

Knowledge transfer and learning

services to deploy a new SAP product
successfully

I want to request changes to an

existing SAP product in mainstream
maintenance

SAPs Customer
Connection

Shipment of small improvements

from focus topic

Design Thinking Finding the Perfect Balance

The optimal
Solution
Space for
(Innovation)

This approach helps to ensure that the right

solution is built and that development teams
are equipped to do so.

The effort in the beginning to understand

and validate what the right problem is avoids
expensive redesigns in later phases.
Source: Design Thinking public
domain

Design Thinking - Core Components

People

Environment and Materials

multidisciplinary team of T-shaped

people with a culture of empathy .

An environment with a culture of trust and

the space/material for creative teamwork.

Approach

that is an highly iterative process

consisting of activities.

CEI Project where you can contribute

1.
2.
3.
4.

5.

Big Data Intelligence rapid-deployment solution

Bringing OEMs, asset owners, operators & Service providers
SAP Budget Management
Predictive Maintenance and Service: Data cleansing and data outlier
analysis for sensor data
Internet of Things for Utilities

.......

CEI projects relevant for Sap EAM

What we need from you all

- Use delivered functionality to its maximum
- Come forward and test new function in our test
landscape and provide feedback
- Try our Early Knowledge Transfer offering to further
promote usage of new Functions in your organization
- Participate in Co-innovation initiative to create
solutions aligned with needs of your organization
- Participate in Customer Connection initiatives by ASUG
EAM community

Points to be discuss
Covering the complete asset lifecycle

Solution Coverage for SAP Enterprise Asset

Management
Engaging end user and business experts to drive
innovation
Recently released enhancements
Possible opportunities for co-innovation

What will be covered in this session

Recent innovations

Planned innovations

Future direction

Simplification of user interface

User Experience is key!

3D Visual Enterprise integration

Additional functionality for mobile

Simplification and user experience,

including 2D/3D visualization

Risk-based management of change

Leveraging of real-time data platform

for predictive maintenance and service

EH&S integration into asset

management processes
Enhanced partnership with Meridium
for asset performance management
GIS and 2D/3D visual enterprise
integration for mobile asset
management

Cloud network for product

sustainability and compliance
Customer Connection
Further enhancements by Utopia

Further real-world awareness

(Internet of Things) and M2M
connectivity
Enhanced integration of risk into asset
management
Cloud-based collaboration
S/4 HANA Managed Cloud and On
Premise release

Asset master data in MDG (Utopia)

HANA

Mobile and augmented reality

Mobile

Analytics

Cloud

UI Enhancements /
Simplification

SAP-Centric EAM 2015 | 18

WebDynpro Options for EAM

WebDynpro for ABAP / Floorplan

Manager

EAM Roles for Maintenance Worker and EAM Generic Functions shipped with EHP 5 & 6

Substantial Enhancements and Improvements shipped with EHP 7

Maintenance Worker Role

EHP5

EAM Launch Pad

Confirmation List with

Assigned Jobs to User

Job List with Jobs

Job Card

Information Center

Enterprise Search

Slide 20

Maintenance Worker Role - Job List

EHP5

Simple actions to display Job Print

Start Processing - Reassign
.

Hyperlink navigation to objects

Basic details for job shown below

Information Center - easy search functionality

Search results returned

Add to Favorites

Hyperlink navigation to
object

Assign Materials (Spare Parts) to Operation

Assign Materials (Spare Parts) to Operation from 2/3D Catalog

Visual Job Instructions assigned to order operations

Side Panels & CHIPs

A Side Panel is a container with additional context information that relates to the main application. It
is located at the side of the main application.
A main application/transaction can have more than one Side Panel at the same time. They are located
one after the other.
A CHIP - Collaborative Human Interface Part is a small, widget-type, encapsulated piece of
software.

CHIP (empty)

CHIP

Side Panel
CHIP

Order Side Panel

Contextual information
available in the side panel
e.g. dashboards, 2D/3D
visuals etc.

Side panels and CHIPS Variations

Reports

Application Details

Visual Enterprise Integration

Social Media

Notes / Attachments

CHIP: Orders for Equipment (status: open/in process)

Customer Connection Cycle 3

SAP-Centric EAM 2015 | 30

Customer Connection 3
ID

Title

D2738

Counting entries in ALV grids

D5997

IW38 additional functions: Cancel TECO and do not

execute

Improvement Note Releases

2111087

EhP 4,5,6,7
2081776

Enable shop papers of PM order to be printed before

order is released

2062605

D6062

Create order as a follow on order

2115977

D4891

Mass change of maintenance plans/maintenance

item

D2522

EhP 4,5,6,7

EhP 4,5,6,7
EhP 4,5,6,7
EhP 4,5,6,7

D4896

Make it possible to change notification type

2084957
2076874

D5368

BADI for CU Bundling logic

2026771

Consulting
note

D2737

Inactivation of Notification Codes

2128110

EhP 4,5,6,7

D2740

Inactivating/deleting technical objects should be

handed over to maintenance plans

D2514

Redesign of BAPIs in PM/CS

2121573

EhP 4,5,6,7

EhP 6,7

SAP EAM Plant Maintenance (2014) Improvements:

Counting entries in ALV grids
In ALV reports (e.g., list of order, list of equipment, etc.), one can not judge or know how many rows of data has been
returned based on the selection parameters. With this new functionality in 40 ALV reports a field with name Counter
is added that contains value 1 for each rows. Using subtotals to sum on this field number of rows in the reports can
be displayed. In the list header total number of entries is displayed without any filters set by the user.
Business Benefit:
Many decision can be taken directly based on report
rather than counting number of rows using excel down
load of graphic button. Improved user acceptance and
flexibility.

Notes:
2079318 SAP_APPL
2079388 EA-DFPS
2079387 EA-APPL
2079386 SAP_APPL
2079384 EA-APPL
No need to activate this via switch
Delivery:
EhP7 SP07 in January2015, Other EhPs will
follow

SAP EAM Plant Maintenance (2014) Improvements:

IW38 additional functions: Cancel TECO and do not execute
With IW38 and IW37N one can perform mass change of objects. With this new functionality two more system
status namely Do not Execute and Cancel Technical Completion can be updated by user for multiple objects

Business Benefit:
Simplified ways to collect information from expert users and
improving their productivity

Notes:
2081776
Activation of Business Function is required
LOG_EAM_CI7
Switch
EAM_SFWS_CC3_ORD_CANCEL_TECO
Delivery:
EhP7 SP07 in January 2015
Other EhPs will follow

SAP EAM Plant Maintenance (2014) Improvements:

Enable shop papers of PM order to be printed before order is released

In standard process order documents could be printed only when the order is in release state and order can not be
printed with Created and Technically Completed Status. With this new feature this restriction is removed and
orders can be printed when orders has system status CRTD and/or TECO. This provides a distinctive print status
indicating Printed before release and Printed after. This function can be activated in customizing for each type of
print documents, order type and user status.

Business Benefit:
Better traceability of the shop paper and
possibilities produce shop papers during the
compliance audits.
Notes:
2062605
Activation of Business Function is required
LOG_EAM_CI7
Switch
EAM_SFWS_CC3_PRINT_BEFORE_REL
Delivery:
EhP7 SP07 in January 2015
Other EhPs will follow

SAP EAM Plant Maintenance (2014) Improvements:

Create order as a follow on order

When an order is created as follow on order, its document flow will indicate the original order with reference to
which the new order was created.
It is also possible to create follow on order while creating time confirmation using IW41.

Business Benefit:
Better traceability of jobs and additional work that
may be identified during the preventive/ planned
maintenance activities
Notes:
2074666
2093227
Activation of Business Function is required
LOG_EAM_CI7
Switch
EAM_SFWS_CC3_FOLLOW_UP_ORDER
Delivery:
EhP7 SP07 in January 2015
Other EhPs will follow

SAP EAM Plant Maintenance (2014) Improvements:

Mass change of maintenance plans/maintenance item

IP15 and IP17 has been enhanced to allow possibilities to perform mass changes on identified fields.
Operational steps are similar to mass change of orders. A special authorization object has been provided to
ensure that such changes are performed by only informed experts.

Business Benefit:
Simplify data management, efficiency and quality in
the master data
Notes:
2084957
Activation of Business Function is required
LOG_EAM_CI7
Switch
EAM_SFWS_CC3_MPLAN_MASS_CHANGE
Delivery:
EhP7 SP07 in January 2015
Other EhPs will follow

SAP EAM Plant Maintenance (2014) Improvements:

Make it possible to change notification type

Currently Notification type changes are restricted for certain situation. These restrictions will be removed and
Notification type will be changed in all the cases additionally the non compatible details like priority codes,
partner roles catalogue will be removed.
Business Benefit:
Clean consistent transactional data for maintenance
notification improves the history analysis.
Simplified, Easy and flexible business process
Notes:
2076874

Activation of Business Function is required

LOG_EAM_CI7
Switch
EAM_SFWS_CC3_NTF_TYPE_CHANGE
Delivery:
EhP7 SP07 in January 2015
Other EhPs will follow

SAP EAM Plant Maintenance (2014) Improvements:

Inactivation of Notification Codes

Codes assigned to various catalogue (e.g. Defect, Cause, Activity, Object Part etc.) could be deleted only when
it is not used in any active notification that could be used for reporting.
Large efforts are required to delete these codes. Any in appropriate changes would result in unacceptable
inconsistency in the reporting.
Business Benefit:
Improved data collection from technicians and direct
impact on reliability analysis using defect, cause and
activity codes.
Release:
ECC 6.0 EhP7 SP08
Activation of Business Function is required
LOG_EAM_QM_CODE_DEACT
Switch
EAM_SFWS_CC3_NTF_CODE_DEACT
Delivery:
Planned EhP7 SP08 in via note: 2128110 in Q1 2015
Other EhPs will follow

Predictive Analysis of EAM data

SAP-Centric EAM 2015 | 39

Integrated Approach to use HANA

Architectural view of deployment options

HANA Live
Virtual Data Model : Why it is Important

Modern data
mining tools and
visualization

Converting data into

information

Weibull Analysis and Monte Carlo Simulation

Estimate survival time and repair time
Based on historical data
estimate distribution
parameters HANA
functions and improve the
accuracy by Monte Carlo
simulations

Apply Weibull analysis and

Monte Carlo Simulation based
on failure notifications, reason
code, cause code, defect code
etc.

Estimate time to maintain

an asset based on
utilization, confidence level
and remaining life

Enhanced Partnership with

Meridium

SAP-Centric EAM 2015 | 43

SAP Enterprise Asset Management

Asset Performance Measurement

Measure performance of assets as well as asset
systems and processes used to manage them.
Identify improvements to achieve
organizational goals.
Asset Improvement Programs
Prioritize improvements and ensure
deployment of critical resources to manage
improvement programs that lead to high return
on investments, while lowering
related risks.

Optimized Maintenance and Plant Operations

Evolve and optimize asset management
strategies to ensure that asset capabilities meet
operational demands throughout their
lifecycles.

Asset Master Data

Companies require a single version of asset master data to provide the structure used to
ensure predicable production.
Master Data in Meridium
Master Data in SAP
Integrating data from
Provides the anchor
Meridium, and SAP
Provides single source
point for criticality and
provides decisionfor maintaining master
strategies these are the
makers with a
data and managing work
keystone for writing back
complete APM
tied to the assets.
to SAP.
Reliability-Based Asset
Management solution
for achieving
corporate production
targets with existing
equipment.

Criticality Analysis
Companies need a proven and consistent approach when
defining the criticality of their production assets.
Asset Criticality Analysis provides a standard
process for defining the criticality of systems
and assets based on Safety, Environmental
and Production Risks. Because this
populates the ABC indicator criticality
becomes a part of the master data.

Strategy Optimization
Companies need to have a proactive maintenance plan to
eliminate surprises and direct resources away from low value
activities or distractions.
1

Import Current Plan

Assess Risk Optimize

Resources

Package & Update

Maintenance Plan

Strategy Development
Companies need a structured approach to developing effective asset strategies to address

risks and failure modes. This strategy must get embedded into the planning and execution
process to optimize maintenance and cost while balancing risk.

Develop Strategy

RCM

FMEA

Import

Library

Assess Risk

Package to SAP

Points to be discuss
Covering the complete asset lifecycle

Solution Coverage for SAP Enterprise Asset

Management
Engaging end user and business experts to drive
innovation
Recently released enhancements
Possible opportunities for co-innovation

SAP Strategy and Roadmap for Asset Management

Maintenance Operations

Asset Information Network

Predictive Maintenance and Service

SAP MRS Evolution

Past, Present, and Future

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

2015
New release
planned

MRS 700 ECC6.0 - CRM Service - Multi-Backend

MRS 600 ECC6.0 - Maintenance CS - Automation and Optimization

MRS 500 ERP2004 Maintenance and Customer Service

MRS 200 R3 4.7 - Maintenance and Customer Service

MRS 190 R3 4.6C - Maintenance - Manual Scheduling

MRS 800 Mobility, HANA

MRS 800 ECC6.0

MRS 610 ECC6.0 - Project Staffing PPM - Web UI

SOLUTION TODAY

MRS 900

Recent Innovations for SAP MRS

Select Features with latest Release and SP

Cross-functional

Key Needs

Innovation Highlight

Time Zones Handling

Extended time zone management (9.0)

Tool Scheduling

Permanent Tool display (9.0)

Gantt Chart Functionality

Extended Web-Gantt Features (teams, tools,

travel times) (9.0)

Reporting

Enhancements to Reporting capabilities (9.0)

SAP HANA In-memory

Database

SAP MRS powered by Business Suite on HANA

EhP6 and EhP7 (8.0 SP and 9.0 SP)

Cloud

SAP MRS available for SAP HANA Enterprise

Cloud (HEC)
Rapid Deployment Solution (RDS) for 9.0

Accelerated implementation

SOLUTION TODAY

Planned Innovations for SAP MRS

Next Release: upcoming development areas

Area
Field Service
and
Asset
Maintenance

Key Needs

Innovation Highlight

Technicians require hand out of

tasks or work orders that they
have been assigned to.

Further enhanced print capabilities for SAP EAM

and SAP MRS
Select documents and attachments to work
orders for printing

Work Center Capacity Levelling

further enhancements to automatic capacity

leveling functionality
relationship types
Cross-order relationships
Strategy for non-leveled work

Project Task Scheduling

Enhancements to scheduling of SAP PS Network

in Demand View
Forward /backward Integration
Combined capacity planning down to resource
planning

GIS, Map and Visualization

Asset and workforce visualization with

interactive features
Map integration enhancement concept
Implementation for ESRI geocoding and routing

PLANNED INNOVATIONS

SAP Strategy and Roadmap for Asset Management

Maintenance Operations

Asset Information Network

Predictive Maintenance and Service

Outlook -Asset Information Network

Predictive Maintenance

Asset Lifecycle

Work Schedule

Global Inventory

Manufacturer Specific Apps

Service Providers / Dealers

Benchmarking

Parts Verification

Publish

Nameplate Info
Maintenance Strategy

3D Parts # / BOM

Failure Modes

Installation Information

Recalls

Failure / Incident Data

Safety Controls

Process Controls

Design
Recommendations

Service Bulletin

Risks & Controls

Designs & Drawings

EPC
Service Provider

Design Improvements

Site-specific
Information

Usage Information

Service Bulletins & Revs

OEM

Subscribe

Service Bulletin Receipt

Service Bulletin
Processed

Measurement
Documents
Telemetry

Sensor Definition

Licensing
Op Instructions

Maint Instructions
Safety Instructions
Product Training

Information
Provider
Network

Information
Consumer
Network

Operator
Service Provider

SAP Strategy and Roadmap for Asset Management

Maintenance Operations

Asset Information Network

Predictive Maintenance and Service

Predictive Maintenance and Service What really matters

Design
improvements

Telemetry Data
Sensor measurements
Geospatial data
Diagnostics
Events
Performance metrics
Battery status

Machine health
monitoring

Early warnings
to prevent downtimes

Business Data
Sales contract
Warranty information
Maintenance/ Service history
Customer profile
Dealer events
Cost and risk

Third party data

Structured and unstructured
e.g. weather forecast

SAP HANA

Prioritize
maintenance and
service activities
Optimized warranty
and spare parts
mgmt

Benchmarking

Outlook
Predictive Maintenance and Service
SAP ESP and SAP HANA are available today to combine business with operational data:
Analytic
tools

Analytic
apps

Partner
apps

SAP
Business
Suite

Virtual data models and predictive algorithms

(R, PAL, SAS)
SAP HANA

SAP IQ

Hadoop

SAP Event Stream Processor

SCADA
HMI/PLC

IoT
Telemetry

MES
Onboard
systems

Data
historians

Generic analytic tools can TODAY already be used to

find patterns and build models.
Algorithms are available from both the Predictive
Analysis Library (PAL) and "R". Furthermore, a
partnership has recently been announced to include
further analytics from SAS.
Integration with maintenance and service
management, warranties, spare parts, and so on
can be done today on a customer-specific basis.
Further out-of-the-box functionalities are planned,
like:

DCS
LIMS

Machine health prediction to improve

manufacturing quality, service planning, and
customer satisfaction.
Early identification of emerging issues to avoid
unplanned downtime.
Prioritization of maintenance and service
activities.

STAY INFORMED
Follow the ASUGNews team:
#SAPEAM

THANK YOU FOR PARTICIPATING

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SESSION CODE: EM531
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