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Chapter 1
Chapter 3: Hardware
Know the difference between direct access and sequential access storage.
Chapter 4: Software
Know the difference between analog and digital signals, and what kinds of
communication devices make use of which kind of signals.
Be familiar with various communications channels and media. Know how they
compare in terms of speed.
- twisted pair
- coaxial cable
- microwave
- optical fiber
- wireless
Understand what a network is. Be able to describe what a LAN is and what a
WAN is.
Chapter 5: Information
What the information and who needs it? Why do managers need information?
What is the difference between information and data?
Chapter 9 & 10
Be familiar with the functional view IS – in other words, what are the
business functions which are supported or enabled by information systems?
You should be familiar with the terms efficiency and effectiveness and
understand the difference between them.
You should be familiar with all of the following terms and concepts. You
should know what the acronym stands for, be able to define and describe
each term, be able to give examples where appropriate, and be able to
compare and contrast related concepts (like structured and unstructured
problems):
1. TPS
2. MIS
3. DSS
4. Structured problem
5. Unstructured problem
6. Problem solving process
7. Decision making process
Planning
2. Project Management
3. Risk Management
5. Implementation
6. Maintenance
Culture in Business
EDI
1. Define EDI
2. Describe its benefits and why it grew during the 90’s
3. Describe how it works. Be able to describe a supply change
transaction in terms of EDI (from order place to goods paid for).
4. Know the impact of the web on EDI.