REXYL TEXTILE LTD.

DOCUMENT NO.: 08-03

REVISION NO.: 00
REVISION DATE: 01-01-2016

AUTHOR :
QUALITY SYSTEM PROCEDURE
APPROVED :
CORRECTIVE ACTION

DISTRIBUTION:
Managing Director
CEO
General Manager
Merchandiser
Quality Manager
CSR Coordinator
Asst. Manager, Commercial

CHANGE HISTORY:
DATE
01-01-2016

REVISION
00

DESCRIPTION OF CHANGE
New

REXYL TEXTILE LTD.

QUALITY SYSTEM PROCEDURE
DOCUMENT NO.: 08-03
REVISION NO.: 00
REVISION DATE: 01-01-2016
PAGE: ___1___ OF___3___

Author:
Approved:
CORRECTIVE ACTION

1.0

PURPOSE:
To ensure that action is taken to eliminate the cause of non-conformities in order to prevent
recurrence.

2.0

SCOPE:
Applies to non-conformance and non-conformity identified based on their magnitude.

3.0

DEFINITIONS:
Corrective Action: Action taken to eliminate the causes of an existing non-conformity,
defect or other undesirable situation in order to prevent recurrence.

4.0

RESPONSIBILITY:
Management Representative shall be responsible for resolving quality system noncompliance and will suggest corrective action.
Corrective action for product non-conformance can be generated by production, quality
assurance or by the employees directly involved in performing the operation.
Heads are responsible to ensure that the corrective action is implemented within the time
frame.
Management Representative is responsible for ensuring document changes affected by the
corrective action.

5.0

PROCEDURE:
5.1 Corrective Action
5.1.1

Upon receipt of any non-conformity report and request for corrective action,
MD/CEO shall review the report/request.

5.1.2

The review shall be done to evaluate the significance of problems affecting quality
in terms of their impact on such aspects as operating costs of non-conformity,
performance, dependability, safety and customer satisfaction.

REXYL TEXTILE LTD.

QUALITY SYSTEM PROCEDURE
DOCUMENT NO.: 08-03
REVISION NO.: 00
REVISION DATE: 01-01-2016
PAGE: ___1___ OF___3___

Author:
Approved:
CORRECTIVE ACTION

5.1.3

Significant problems will be taken as Corrective Action Project. The responsible

competent person will be given the project to carry out within a stipulated time.

5.1.4 Investigation & Action Plan

5.1.4.1 An investigation shall be done to find out cause of deviation by the
competent person assigned by the department head responsible for nonconformity.
5.1.4.2 A corrective action plan is formulated by evaluating the need for action by
the department head responsible for non-conformity, based on investigation
results, and considering cost benefit, for eliminating re-occurrence of nonconformance. He/she may organize a team with the qualified persons to
formulate the plan.
5.1.5 Corrective Action Implementation
5.1.5.1 Director shall assign a competent person to implement the action
plan and ensure that the plan is implemented within the suggested time
frame.
5.1.5.2
5.2

Supervisor shall follow up the result of implemented corrective

action.

Check:
5.2.1 The effectiveness of the corrective action will be reviewed at the end of the
target date by the persons who were originally involved in the formulation of
action plan.
5.2.2

If the implemented corrective action found effective, department head will

close the project. A copy of the closed corrective action will be forwarded to
the Management Representative.

REXYL TEXTILE LTD.

QUALITY SYSTEM PROCEDURE
DOCUMENT NO.: 08-03
REVISION NO.: 00
REVISION DATE: 01-01-2016
PAGE: ___1___ OF___3___

Author:
Approved:
CORRECTIVE ACTION

5.3

Action:
5.3.1

5.4

Record:
5.4.1

5.5.

6.0

If the result found not effective then new plan should be prepared and the
whole process will be followed.

All actions and results related to corrective action shall be recorded in

Corrective Action Report/Request form.

Documented quality system needs to be changed due to corrective action shall be

done as per Quality System Procedure for Control of Documents (No. 04-01).

REFERENCE:
ISO 9001:2008 Clause 8.5.2
Corrective Action Report/Request form